MEETING PLANNER GUIDE

Transcription

1 MEETING PLANNER GUIDE IT S ALL WITHIN REACH

2 Table of contents About Macao Macao in Numbers Top 10 Things to Do in Macao Visitor Essentials Map of Macao Accessibility About Cotai Strip Macao Accommodation The Venetian Macao Four Seasons Hotel Macao, Cotai Strip Conrad Macao, Cotai Central Sheraton Macao Hotel, Cotai Central Holiday Inn Macao Cotai Central Conference & Exhibition Space Dining Recreation Sample Itineraries Kun Iam Ecumenical Centre

3 Welcome to Macao! Located close to Hong Kong on the southern tip of China, Macao is a rapidly developing modern destination with a fascinating heritage of European influence. Cotai Strip Macao, an integrated city within Macao, offers the ideal choice for event planners, combining superb accommodation options, flexible exhibition and meeting space, dedicated and skilled event specialists, easy international access, exciting nightlife, world-class shopping and cultural richness. Macao is full of historic churches and public buildings, cobbled streets, picturesque squares and Chinese temples. Macao s historic centre is now a UNESCO World Heritage site. Our blend of indigenous Chinese culture and 400 years of Portuguese colonial influence provides a truly unique cultural backdrop for your event. Cotai Strip Macao has one of the largest clusters of world-class accommodation you will find anywhere. We have more than 9,000 rooms and suites to choose from. The Venetian Macao, Four Seasons Hotel Macao, Cotai Strip, Conrad Macao Cotai Central, Sheraton Macao Hotel Cotai Central and Holiday Inn Macao Cotai Central are all connected to each other, allowing delegates a wide range of choices in room type from elegant luxury to affordable comfort. In addition, our meeting and convention facilities are unsurpassed. At the Cotai Expo, we have 75,000 sqm of exhibition space on two levels, ranking among the largest in the region. Our largest ballrooms hold several thousand people, and we have more than 250 rooms for breakout sessions. As a result of its rich heritage, Macao has always been a haven for lovers of good food, fine wines and quality beverages. At Cotai Strip Macao, we have 100 restaurants and lounges, bars and cafes, offering everything from local Macao favourites to Chinese regional cuisines, Italian, Portuguese, Brazilian and even more, representing all the flavours of the world. We re accessible. Macau International Airport is a few minutes away by complimentary shuttle bus or taxi and Cotai Strip Macao is connected by CotaiWaterJet ferry to Hong Kong, Hong Kong International Airport, as well as ports in mainland China. Cotai Strip Macao provides a single point of contact but many possibilities. We look forward to welcoming you to Macao and showing you a true taste of Macao hospitality! Edward Tracy President and CEO of Sands China Ltd. St. Augustine s Square

4 ABOUT MACAO Paradise Gardens, Sands Cotai Central 5

5 Senado Square

6 Top 10 things to do in Macao ABOUT MACAO History Chinese fishermen and farmers were the first recorded communities to settle in Macao, then known as Ou Mun, or trading gate, because of its location at the mouth of the Pearl River, downstream from Canton (modern day Guangzhou). During ancient times, this port constituted part of the legendary Silk Road, with ships there taking on board silks from Rome, silver for Japan, and all manners of Macao Peninsula skyline Japan, India and Europe. Macao became the natural crossroads for the amalgamation of Eastern and Western cultures. Today, Macao is a Special Administrative Region of the People s Republic of China, and, like Hong Kong, benefits from the principle of One Country, Two Systems. In the modern era, Macao developed industries such as Bungee jump at Macau Tower 7. Be dazzled at the House of Dancing Water show and concerts and events at the Cotai Arena and Venetian Theatre. 8. Bungee jump off the Macau Tower, the highest bungee jump in the world. 9. Bike the Coloane trails and visit the Pandas at their Pavilion. 1. Wander among the 25 UNESCO heritage sites in the centre of Macao. 2. Savour a Portuguese egg tart with a cup of Chinese tea. 3. Hike through the Coloane mountain and light incense at the A-Ma Temple. 4. Visit one of the many historical museums in Macao. 5. Shop till you drop at the local markets or at over 600 duty free shops on the Cotai Strip. 6. Taste the delectable local delicacies from Chinese dumplings to African Chicken to freshly caught seafood by the waterside. exotic spices for near and far. textiles, footwear, electronics, toys, financial and banking services, in tandem with a world 10. Take a day trip to our neighbouring city Hong Kong. Portuguese egg tart In the early 1550s the Portuguese reached Ou class tourism industry offering a wide choice Mun, which the local population also called of hotels, resorts, sports facilities, restaurants place of A Ma, in honour of the Goddess and entertainment options. of Seafarers, whose temple stands to this day at the entrance to the sheltered Inner Harbour. The Portuguese adopted the name, which gradually became Macao, and with the permission of Guangdong s mandarins established a city that within a short time 8 became a major hub for trade between China, The Taipa Houses-Museum 9 Na Tcha Temple, UNESCO heritage site

7 Why Macao Visitor Essentials ABOUT MACAO Cotai Strip Macao operates the largest fleet of shuttle buses and Business Opportunities With Macao located on the doorstep of China, this offers unprecedented business opportunities for meeting planners and business visitors. Across the border from Macao, there are World Class Facilities As Asia s premier meetings destination, Macao provides an unbeatable range of over 22,000 guestrooms from major international hotel brands in addition to over 120,000 square Currency The Pataca (MOP) is Macao s official currency. The Pataca is linked to the Hong Kong dollar (HKD). The exchange rate is MOP$ = HK$ Roughly 8 Patacas is equivalent to coaches in Macao. Complimentary shuttle bus service is provided to the public to and from other hotels on the Cotai Strip, Macao Peninsula, the ferry terminals, Macau International Airport, and all mainland China border gates every minutes daily. approximately 30 million people in the western Guangdong province, which is one of China s most prosperous regions. There are also about 200 million people in Lusophone metres of flexible and versatile meeting and exhibition space in a variety of unique venues with the latest technical options. 1 US dollar. Climate Taxis: All taxis are licensed metered taxis. countries that share a common Portuguese colonial legacy with Macao. Over three billion people are within a five hours' flight time from Macao, and many of them belong to emerging markets that have shown sustained and rapid economic growth. Choosing Macao for your meeting or conference will boost attendance from these key markets and offer ample opportunities for attendees to network with clients, suppliers and other contacts from the world s most dynamic major economy. Unique Culture The settlement of Macao by Portuguese navigators in the mid-16th century laid the basis for nearly 5 centuries of uninterrupted contact between East and West. Macao is the single most consistent example of cultural interchange between Europe and Asia. World Heritage City In 2005 the Historic Centre of Macao was officially listed as a Safety Macao is one of the safest cities in the world. One can feel secure wandering the laneways of Macao during day or night. Macao was ranked in 2012 as the safest city in all of China by the CICC. Compact Being only 28.6 square km in total area, nowhere in Macao is too far away. Everything is within 20 minutes' travel time or less. The compactness of Macao makes travel time short and enables visitors more time to fit everything in! Macao has a fairly warm tropical climate. Autumn (October - December) is the most pleasant season. Days are sunny and warm and humidity levels are low. Winter (January - March) is cold but sunny. In April humidity increases and from May to September the climate becomes hot, humid and rainy with occasional tropical storms (typhoons). Electricity Electricity in Macao is 220V, 50Hz. The power plugs used in Macao are of the three-pin, square-shaped (British) type. Languages Chinese and Portuguese are the official languages, Cantonese being most widely spoken. The official languages are used in government departments in all official documents and Visa policy & procedures: Macao offers visa-free entry for nationals from more than 70 countries, which are: a) Andorra, Austria, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Cape Verde, Croatia, Czech, Cyprus, Denmark, Dominica, Egypt, Estonia, Finland, France, Germany, Greece, Grenada, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Mali, Malta, Mexico, Mongolia, Netherlands, Norway, Poland, Portugal, Romania, Republic of Serbia, Slovak, Slovenia, South Korea, Spain, Sweden, Switzerland, Tanzania and the United Kingdom for a stay of up to 90 days; b) Nationals of Albania, Australia, Canada, Chile, India, Indonesia, Kiribati, Malaysia, Mauritius, Monaco, Montenegro, Namibia, New Zealand, Philippines, Russia, Samoa, San Marino, Seychelles, Singapore, South Africa, Thailand, Turkey, the United States of America and Uruguay for a stay of up to 30 days; UNESCO World Cultural Heritage site. It is the oldest, most communications. English is generally used in trade, tourism and complete and consolidated array of European architectural commerce. c) Brunei for a stay up to 14 days; legacy standing intact on Chinese territory. Population d) The following holders can use their valid passport or travel New and Exciting Nowhere in Asia has there been so much investment in infrastructure and entertainment in the past few years. Macao is Asia s newest and most exciting destination for international events and its growing number of entertainment options and attractions have ensured a steady stream of visitors. The total population is estimated at around 562,900. About 94% are ethnic Chinese, from different provinces, namely Guangdong and Fujian. The remaining 6% includes Portuguese, European and other nationalities. Tax requirements for foreign congress organisers There is no tax on conferences and exhibitions in Macao. documents to enter Macao: Holders of Hong Kong Permanent Identity Card or Hong Kong SAR Re-entry Permit ; Valid Hong Kong Identity Card Nationals of China with valid Macao entry/depart documents Holders of Consulate/Diplomatic documents issued by Macao SAR or Hong Kong SAR; Holders of Diplomatic Passports; Gastronomic Diversity Savour the best the world has to offer, from spectacular international cuisine to delectable local delicacies. When the For more information, visit Time Macao is eight hours ahead of Greenwich Mean Time (GMT) and Holders of Laissez Passer issued by the United Nations; in the course of duty; Holders of travel documents issued by the Portuguese authorities for foreign citizens. Portuguese arrived in Asia they brought ingredients and recipes does not practice Daylight Saving Time. from their settlements in Africa, South America and India, as well as from home. These were adapted and combined by the local Chinese to create a truly international cuisine. All tastes and Transportation Bus: All visitors must hold a valid passport or travel document, and note that the validity of this document must not be less than 30 days from the date of entering Macao. preferences can be satisfied in Macao. Macao also boasts seven Macao operates modern air-conditioned buses that connect Michelin star restaurants. Macao Peninsula with the islands of Taipa/Cotai/Coloane. The The above information is for reference only. For further average bus fare is 3.2 MOP (0.40USD) depending on the information on entry formalities, please contact your local 10 Shopping Paradise Get the latest technological gadgets or pick up the newest fashions at Macao s malls, department stores and boutiques. Go hunting for antiques or get lost in the famous tendinhas (open air markets). Carnival Dancing at Ruins of St. Paul s distance travelled. Most hotels operate their own fleet of complimentary shuttle bus service between the hotels, the ferry terminals, Macau International Airport and mainland China border gates. embassy/consulate. If delegates want to travel to mainland China, visas may be obtained at any of the China Travel Service (CTS) offices counters in Macao. Visas can also be obtained at the Gongbei Immigration and Customs (after the Border Gate). 11

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9 rnor N Gove COTAI, TAIPA & COLOANE MACAO obre rvalho Friendship Bridge de Ca Bridg e r a nt e d e Corre ia TAIPA ico Olimp da eni Av, Hotel Taipa Square Macau Stadium Macau Jockey Club Best Western Hotel Taipa Macau a Ru unha C do Pier Garden Cotai Strip Macao The Parisian Hotel (2016) Karting Track a de Seac Pai V Hengqin Island rad E o amp E st rada do C st, Tin Hau Temple Macau Port Sam Seng Temple, Ká-Ho Dam Ká-Ho Monte de Ká-Ho Church of Our Lady of Sorrows Altinho de Seac Ká-Ho Pai Van BBQ Park Park Statue of Goddes A-Ma Hác-Sá Macau Golf and Country Club Water Activities Centre Reservoir The Westin Resort Macau A-Ma Cultural Village Hác Sá COLOANE Bay Hac Sa Beach Cheoc Van BBQ Park Pousada de Coloane Tam Kung Temple N av Ká Ho Bay Total 5 Star:7782 Total 4 Star:4424 BBQ Park St. Francis Xavier Church Macau International Airport Macau East Asian Games Dome Estrada d ec h Rua do s 14 Sheraton Macao Hotel, Cotai Central an Arboretum an cv eo A Cin venida d co de O e utubro Coloane Village, Conrad Macao, Cotai Central & Holiday Inn Macao Cotai Central Estrada do Alti n ho de Museum of Nature & Agriculture Lai Chi Vun g on il Wa a id Crown Towers Grand Hyatt Macau Hard Rock Hotel Taipa-Coloane Caesars Golf Macau Concordia Industrial Park Golden Crown China Hotel Macao University of Science and Technology Frontier Post Seac Pai Van Park Macau International Airport en Av Marriott (2015) Royal Infante Galaxy Hotel Harbour View Hotel Cotai Strip The Venetian Macao Ritz Carlton (2015) Resort Hotel Grand Waldo Banyan Hotel Okura Macau Tree Macau Four Seasons Hotel Macao Lotus Bridge a da C abr ita Grande Sam Po Temple Causeway Estrada Governador Albano Oliveira nt Taipa Grandview Hotel Macau Taipa Ferry Terminal a da da Kuan Tai Temple i tr Pou Ave ng Es Tai Un Kwon Monastery E str Est. ga Ma l Ieo k a ad i Almães h Istmo Pequena e Tu da d ng do Taipa a nid Estra da de P United Chinese ac On Cemetery Aven ida S on O n Po Ave Sculpture Complex of Regency stradpaonte d University Macau Hotel E de New Century Hotel Altira Macau, en t-s Ya n Su. ng Dr Ke a a id m br en Na im Av u de Co e a To g Ru ad ça en Ru an es ag ad Br Ru de a Ru d J ardins d ada d e Estr ac On ep ue anq s et Set Lo ul im e Sai Van Bridg ceano oo Cheoc Van Beach eg a ntes Cheoc Van Bay Estrada d eche oc Van S o u t h Total 5 Star:6235 Total 4 Star:2097 Total 3 Star:262 C h i n a S e a Macau Light Rail Transit (LRT) 15

10 Holidays and Events Holidays and Events 2013 Date New Year's Day Jan 1 Chinese New Year Holidays Feb Procession of the Passion of Our Lord, the God Jesus Feb Feast of the God Tou Tei Mar 13 Easter Holidays Mar Ching Ming Apr 4 Feast of Pak Tai Apr 12 Labour Day May 1 A-Ma Festival May 2 Macau Festival May 3 Jun 1 Procession of Our Lady of Fatima May 13 Feast of Buddha (Feast of the Bathing of Lord Buddha, Feast of Drunken Dragon Tam Kong Festival) May 17 International Museum Day May 18 Macau Lotus Flower Festival Jun Macau International Dragon Boat Races Jun 8, 9, 12 Dragon Boat Festival (Tun Ng Festival) Jun 12 Feast of Na Cha Jun 25 Feast of Kuan Tai Jul 31 FIVB Volleyball World Grand Prix Macau Aug Feast of Maidens Aug 13 Feast of Hungry Ghosts Aug 20 Macau International Fireworks Display Contest Sep 14, 19, 21, 28 & Oct 1 Mid-Autumn Festival Sep 19 The Day Following Mid-Autumn Festival Sep 20 World Tourism Day Sep 27 National Day of the People s Republic of China Oct 1 The Day Following National Day of the PRC Oct 2 Macau International Music Festival Oct 5 Nov 3 Macau A-Ma Cultural & Tourism Festival Oct Festival of Ancestors (Chung Yeung Festival) Oct 13 Lusofonia Festival Oct Macau International Kart Grand Prix Oct Venetian Macau Open Golf Tournament Oct All Souls Day Nov 2 Macau City Fringe Festival Nov 9-24 Macau Grand Prix Nov Macau Food Festival Nov Macau International Marathon Dec 1 Feast of Immaculate Conception Dec 8 Macau Special Administrative Region Establishment Day Dec 20 Winter Solstice Dec 22 Christmas Holidays Dec 25 ACCESSIBILITY 17

11 Nam Van Lake

12 Accessibility Macao is located in the southern province of Guangdong, China, on the western bank of the Pearl River Delta. The Macau Special Administrative Region (SAR) has an area of 28.6 sqkm, comprised of the Macao Peninsula (9.3 sqkm and connected to mainland China), and the islands of Cotai/Taipa/ Coloane (19.3 sqkm). Three bridges connect these islands, ranging from 1-2 kilometres in length. To give an indication of size, all of Macao fits twice into Manhattan Island and three times into the city of Paris. Land access to mainland China is through the Barrier Gate and the Cotai Frontier Post, with more entry points planned in the near future. Arriving in Macao by Air Cotai Strip Macao owns one of the ferry companies offering this service: Cotai Water Jet : Ferries have a capacity of 300 pax and can be chartered for your event. Hong Kong owned TurboJET: also provides a regular ferry service to Macao. 81 airlines reaching 160 destinations connect into Hong Kong International Airport. 3. Sky Shuttle Helicopter Service When you are coming to Macao from Hong Kong, a helicopter can provide a speedy option of only a 15-minute flight. For flight details, please visit: 1. Macau International Airport (MFM) Visitors can use the Macau International Airport for travelling to several destinations in the region on direct flights or catch connecting flights to different ports on all 5 continents. The airport is located on Taipa Island and is 5 minutes away from Cotai Strip Macao. For detailed information on flight schedules, please visit 25 airlines with direct flights to 31 destinations connect into Macau International Airport. Transport from Macau International Airport Arriving in Macao by Land Access to Macao by land from mainland China is via the Barrier Gate and Cotai Frontier Post, both less than 15 minutes from Cotai Strip Macao. Via Train There are several high speed trains that connect Macao to most cities in mainland China. Visitors can now connect from cities like Beijing to Guangzhou in a trip of only 8 hours with the new high speed trains. From Guangzhou, visitors have the choice of a 46-minute non-stop train to Zhuhai, the Macao-mainland China border, or 3 hours by coach. Cotai Strip Macao provides transfer services which can be booked in advance or arranged on arrival. Taxis from the airport to Cotai Strip Macao cost approximately 4USD Hong Kong International Airport (HKG) For delegates arriving via Hong Kong International Airport, there is an airport ferry service available. Passengers can transit into or out of Macao via Hong Kong International Airport without needing to go through Hong Kong Customs and Immigration formalities and without needing to pick up their baggage. All bags will be transferred from their international flight directly onto the ferry for collection in Macao. The trip to Macao is only 45 minutes. For detailed information on flight schedules, please visit Cotai Strip Macao shuttle bus Cotai Water Jet Ferry

13 AIR MACAU ROUTE MAP

14 The Hong Kong-Zhuhai-Macao Bridge Macau Light Rail Transit (LRT) ACCESSIBILITY The Hong Kong-Zhuhai-Macao Bridge is currently an ongoing construction project which consists of a series of bridges and tunnels that will connect Hong Kong, Macao and Zhuhai and is due for completion in The 29km span would make it one of the world s longest bridges and is expected to reduce travelling times between Hong Kong, Zhuhai and Macao. With this easy access, an increased number of delegates are able to reach Macao. In addition, the bridge will also provide delegates with the opportunity of visiting Hong Kong and the southern part of China by road or by rail in addition to visiting Macao. The multi-destination possibilities will enhance the delegate experience in the region. The Macau Light Rail Transit is a mass transit system in Macao currently under construction. It will serve the Macao Peninsula, Taipa and Cotai, connecting hotels, attractions, border gates, ferry terminals, and Macau International Airport. It is expected to be completed by

15 ABOUT COTAI STRIP MACAO Four Seasons Hotel Macao, Cotai Strip 27

16 COTAI STRIP MACAO - IT S ALL WITHIN REACH Location Cotai Strip Macao is on the Cotai Strip, the heart of modern Macao s accommodation, event and entertainment offerings. The Cotai Strip is a stretch of reclaimed land that now joins the islands of Coloane and Taipa. It is close to all the major entry points to Macao, by land, sea or air and with easy access to Macao s many points of historical and cultural interest. Accommodation Cotai Strip Macao comprises five hotel properties; The Venetian Macao, Four Seasons Hotel Macao at the Cotai Strip, Conrad Macao, Cotai Central, Sheraton Macao Hotel, Cotai Central, and Holiday Inn Macao Cotai Central. Together these hotels have a total of more than 9,000 rooms and suites offering choices from affordable comfort to the last word in personalised luxury. which host major concerts and other live entertainment events. The bars and lounges also feature live bands and vocalists. Cotai Strip Macao has its very own team of on-site entertainers and Streetmosphere, which brings a taste of Italian elegance, and Silk Road Caravan, whose warrior statues and human vases reflect thousands of years of Chinese culture. A variety of exhibitions and festivals also regularly take place at the Cotai Strip Macao venues. aim of the app is to provide meeting planners with an easy and efficient way to communicate event details and features to their attendees. It can be used on Apple and Android systems, and is currently available in English with a simplified Chinese version scheduled for release later this year. For pleasure Cotai Strip Macao provides ideal getaway options, With a 150+ fleet of ferries, coaches and cars connecting Cotai Strip Macao to air, land and ferry hubs, this integrated city is truly an all-inclusive destination for everyone. Referring to the image on these two pages, on the right side of the street, we have The Venetian Macao and Four Seasons Hotel Macao, Cotai Strip, along with the Cotai Expo (75,000 sqm of The Parisian Macao Hotel, now under construction, will bring another 2,000 rooms and additional meeting space to the Cotai Strip. Dining There are 100 different restaurants, cafes and bars at Cotai Strip Macao providing a vast array of cuisines and styles, from fast food to elegant fine dining. International cuisines will appeal to all palates, and For business Macao has become a major business events destination and Cotai Strip Macao leads the field with a total of 120,000 sqm of versatile meeting and exhibition space, including the Cotai Expo facilities, expansive ballrooms and a total of 274 breakout rooms. Cotai Strip Macao is big enough to host everything yet intimate enough for networking. with 34 outdoor swimming pools, gym and health club facilities, the MALO Wellness Clinic and Spa, the Bodhi Spa, Shine Spa, kids zone Qube, mini golf course Grado and of course gondola rides in one of The Venetian Macao s three canals. The Paradise Gardens, with the towering figure of the God of Fortune and multi-coloured fountains bathed in natural light, provides a tranquil area to stroll and take photos. exhibition space), Cotai Arena, The Venetian Theatre and 25,000 sqm of meeting space including Asia s largest ballroom. All this is connected to the left side of the street to Sands Cotai Central where more duty free shops, restaurant outlets and meeting space are located within the Conrad Macao Cotai Central, Holiday Inn Macao Cotai Central and Sheraton Macao Hotel, Cotai Central hotels. there is a broad range of Chinese regional dishes, all kinds of Asian delicacies, along with Italian, Portuguese, modern American and Brazilian to name just a few. 24-hour room service is also available in all five hotels. Entertainment Cotai Strip Macao is home to the 15,000-seat Cotai Arena and the 1,800-seat Venetian Theatre, both of Meeting planners and attendees can now take advantage of the Meetings Concierge, a conference app to plan and coordinate their meetings and events. Cotai Strip Macao is the first meeting venue provider to launch this type of conference app in Macao. The Safety and security Cotai Strip Macao is fully committed to providing a safe and secure environment for all events here. With more than 1,300 security staff within the properties, the security team is well trained. In addition, Cotai Strip Macao is equipped with surveillance cameras and has a police station adjacent to the property and Judiciary Police officers are on site 24 hours. The Cotai Strip

17 Sands Eco360 Meetings Giving back to the community ABOUT COTAI STRIP MACAO More than just a top conference destination, Cotai Strip Macao is an environmentally responsible choice. From the day you start planning your environmentally responsible event, our green meetings concierge will be your dedicated guide. We will use our Sands ECO360 event planning tool to understand your green meeting goals and craft a customised sustainable experience for you and your attendees. Our green meetings concierge will ensure seamless integration of your environmental objectives throughout the event. After the event, we will consolidate the sustainable event metrics into a Sands ECO360 event impact statement. This comprehensive report covers energy and water consumption, recycling rate, carbon emissions and highlights of sustainable initiatives - all in one place. Imagine the convenience of developing your own event sustainability report with the information you need right at your fingertips. Our buildings have earned third-party environmental certifications, which demonstrate our focus on conserving natural resources and improving occupants health and comfort. High-performance facilities provide a foundation for a successful green meetings programme. With meeting planners expressing interest in incorporating Corporate Social Responsibility (CSR) into their events, we have worked with our partners in creating a programme for their attendees to give back to the Macao community. Caritas Macao Food Bank (Meng Leong Fong) Caritas Macao s food bank, commissioned by the Macao SAR Social Welfare Bureau (IAS), has provided assistance to more than 1,700 families since its inception in This food bank serves in a purpose of tackling the continuous inflation increases in Macao. Eighty percent of the applicants of the food bank are low-income families and most of them are elderly, unemployed, new immigrants or others waiting for financial assistance from the government. For more details, please visit:

18 32 Past and future events at Cotai Strip Macao Name of Event Date No. of Attendees Messe Frankfurt Motor World Macau Nov ,000 International Congress of International Society of Blood Transfusion (ISBT) June ,000 World Congress of Chinese Medicine Oct ,100 The 17 th Conference on Electric Power Supply Industry Oct ,500 GSM Mobile Asia Congress Nov 2007, ,000 Macau International Environmental Co-operation Forum & Exhibition Apr 2009, 2010, 2011, ,374 The 11 th Asia Pacific Life Insurance Congress 2009 Apr ,000 4 th International Congress of the Asia-Pacific Society of Infection Control Jul , th Asian Battery Conference Aug2009 1,500 The Macau International Trade & Investment Fair (MIF) Oct 2009, 2010, 2011, 2012, ,000 Asian Hairdressers Festival Jun 2010, 2011, ,400 Global Gaming Exhibition (G2E) May 2008, 2009, 2010, 2011, 2012, ,880 Zhejiang s China Time-Honoured Brands and Zhejiang Macao Branded Products Fair 2010 Jan ,000 The Baby & Child Products Expo Mar 2010, 2011, 2012, ,018 Tea Expo Jun 2010 and ,000 The Computer & Digital Product in Conjunction with the Home and Household Product Expo Jul 2010, 2011, ,124 China Jade Festival Jul 2010, 2011, Asia Adult Expo Aug 2010, 2011, ,360 Pacific Asia Travel Association (PATA) Travel Mart Sep ,800 International Tourism and World Heritage Travel Expo Sep 2010, 2011, ,000 The Venetian Macao Auto Extravaganza 2010 Oct ,295 The 8 th Annual Meeting of Cross Strait Printing Industries/ Macau International Printing Product Expo & Cross Strait Printing Development Forum 2010 Oct ,000 2 nd World Endoscopy Doctors Conference Oct ,300 World Summit of Chinese Entrepreneurs Oct 2010, ,200 Macau Education Fair Feb 2011, ,665 ISUOG th International Scientific Meeting Feb ,200 The Wedding Banquet, Beauty & Jewelry Expo Mar 2011, ,600 Ice World Summer 2011, 2012, ,000+ Macau Franchise Expo Jul 2011, ,000 Asia International Exhibition on Natural Gas, Gas Refueling Stations & Hydrogen Energy Technology, Equipment & Application Oct ,700 China (Macau) International Automobile Expo Oct 2011, ,500 International Hotel Expo Nov 2011, ,250 Top Marques Nov ,000 Homeland Security China and Fire Protection Expo Dec ,100 The Christmas Shopping Festival Dec 2011, ,000 BHC PH Annual Conference Dec ,600 Macau International Ani-Com Dec 2011, ,000 Tao Buddhism Culture Expo Jan ,000 Quality of Life Chinese Culture Festival Jan ,000 3 rd China Catering Expo Sep ,000 6 th International Symposium on Natural Medicine Sep ,407 International Scientific Health Care Expo Sep ,000 Titanic the Exhibition Oct Mar ,000+ The Human Bodies Exhibition Oct Mar ,000+ International Teochew Youth Convention Nov , China (Macau) International Yacht Import and Export Fair Nov ,000 ICCA Asia Pacific Client/Supplier Business Workshop Sep Four Seasons Hotel Macao, Cotai Strip Poolside cocktail reception, The Venetian Macao Conrad Macao, Cotai Central

19 Testimonials from past clients China Travel Service Gongbei Port Guangdong Co., Ltd - Kimmy Ho, Manager of MICE Service There is no reason for me not to choose The Venetian Macao and Sands Cotai Central as the partner hotels for my MICE business. Both of the integrated resorts have unrivalled facilities including sufficient and comfortable hotel rooms and spacious and practical meeting space, and a dedicated and professional sales team. Their event teams also provide very professional and personalised services that support my work greatly. The Macao government s MICE incentive programme is yet another reason for me to keep recommending these two resorts to my clients. ICCA - Noor Ahmad Hamid, Regional Director Asia Pacific It is an honour for ICCA to work with Cotai Strip Macao in organising the International Congress Sales and Marketing Workshop The host managed to meet the target in getting more than 45 participants representing both the public and private sectors. It is also interesting to note that the group work has created some of the most original ideas, innovative and well crafted emotional approaches that perhaps could be used in the real life of bidding or in marketing the destination. On behalf of ICCA and the faculty we would like to thank Cotai Strip Macao for their professional approach in hosting this event. of our event was handled seamlessly; from original proposal, through to finalising details prior to our event, to onsite assistance during the event. Even the final billing process has been the easiest we have experienced, enabling us to wrap the conference up very quickly post event. The staff have been the most excellent we have experienced; they were willing to go the extra mile to make our conference a success. A lot of attention was given to the finer details and I was very pleased to have professionals to work with me on suggestions for a number of our activities such as gala dinner theme, entertainment selection and team building activity ideas Based on our experience, I highly recommend The Venetian Macao Hotel to anyone that wants to see their event become a great success. Virgin Atlantic Airways - Ms. Katerina Perrakis I would like to thank you all for your hard work and efforts for allowing us all to stay at your beautiful hotel. We all had a fantastic time away and we really do appreciate all your efforts for putting this all together. The hotel was fantastic and it was great to see Macao. We definitely will be recommending the hotel to people moving forward. On behalf of all the team, we thank you for everything you did to make it happen for us. 34 Prime Partners FZ LLC - Raj Janardhan, Managing Director Thank you all for the fabulous support I received in delivering this mega conference at your wonderful property. All your efforts have truly not only exceeded my expectations, but also Boehringer s too. From an organisers standpoint, I am truly appreciative of all the finer details that was paid attention to and instant solutions provided by each one of you. This experience with the Venetian truly ranks on top versus many other destinations & venues I have organised conferences in the past. I am grateful for your support in literally living the expression We make it happen. Hewlett-Packard Australia Pty Ltd - Ms. Michelle Smith I have no hesitation in recommending Venetian as a venue to host large scale events. The Venetian Macao Resort Hotel has been one of the best venues that we have ever dealt with. The whole process Herbalife - Margaret Launzel-Pennes, Vice President of Worldwide Events Venetian met three of the top things on our wishlist: an area, meeting space and hotel. Working with this type of facility enables us to deliver a very high quality experience for our delegates. It s a beautiful venue, comfortable, large enough to accommodate us, ample space for ancillary meeting requirements and our parties. Invision Group - Chris Lam, CEO We had our Kick-off Meeting at the Sheraton Macao Hotel last week, it has been a very successful meeting. Our Board of Directors and colleagues love the hotel very much, the facilities and services are both excellent. I'll highly recommend your hotel to my business partners and friends and I do look forward to staying in your hotel in the near future! ACCOMMODATION 35

20 ACCOMMODATION THE VENETIAN MACAO Your trip to Macao isn t complete without visiting The Venetian Macao. When only the best FOUR SEASONS HOTEL MACAO, COTAI STRIP will do, this award-winning hotel will fulfill your highest expectations. The Venetian Macao is Asia s leading business, leisure, shopping and entertainment destination featuring all suites, more than 330 stores at the Shoppes Grand Canal, cuisines from across the globe and non-stop entertainment. Four Seasons Hotel Macao is an oasis at the heart of Macao s dynamic Cotai Strip, offering a resort-like experience with five outdoor swimming pools and 2,000 sqm spa and fitness facilities. It is also an elegant refined world of privileged access of energy and excitement in an intimate atmosphere of elite entertainment, high-end shopping, world-class dining, The property has been designed with meeting planners in mind and features over 100,000 and the Four Seasons style of indulgent pampering. sqm of convention and meeting space. Many local and international events, from small meetings and citywide congresses to major media ceremonies and award shows, have been successfully hosted here. With a unique mix of Portuguese and Chinese influences, the 360-room hotel exudes the charm of colonial Macao through its nostalgic architecture and interior decoration. The generously proportioned guestrooms and suites are well equipped with the latest technology, and a comfortable marble bathroom that features a double vanity, separate 000 suites from 70 sqm s largest ballr walk-in rain shower and a deep soaking tub. When business beckons, the Business Centre, er 30 restaurants 000 sqm of convention and meeting space 000-seat Cotai Arena Executive Club and the 27,500 sqm function space and meeting facilities are available to anticipate any request. e than 330 duty free retail stores xible meeting rooms 75,000 sqm Cotai Expo enetian Theatre 360 guestrooms including 84 suites Five outdoor swimming pools including 24-hour Fitness Centre with a Kinesis Wall 14 Spa suites ed group check-in two for children 11 poolside cabanas with flat-screen televisions 27,500 sqm banqueting and meeting facilities Five food and beverage outlets including a Executive Club Lounge two-star Michelin restaurant Connected to Cotai Expo The Venetian Macao, Estrada da Baía de N. Senhora da Esperança, s/n, Taipa, Macao SAR, P.R. China T: (853) F: (853) E: room.reservations@venetian.com.mo Four Seasons Hotel Macao, Cotai Strip Estrada da Baía de N. Senhora da Esperança, s/n, Taipa, Macao SAR, P.R. China T: (853) F: (853) E: reservations.mac@fourseasons.com 37

21 ACCOMMODATION CONRAD MACAO, COTAI CENTRAL SHERATON MACAO HOTEL, COTAI CENTRAL Conrad Macao, Cotai Central is the luxury hotel of choice where you can truly be yourself. With its unique and contemporary Himalayan inspired surroundings, Conrad Macao features 430 exquisite rooms and 206 magnificent Deluxe suites, combined with impeccable attentive service. As a valued guest of Conrad Macao, you can explore a variety of dining options. Grand Orbit offers you a tasteful journey with food from around the globe, while Dynasty 8 delivers superb Chinese cuisine. Whether having a relaxing drink at our Pool Deck or enjoying a rejuvenating massage at Bodhi Spa, Conrad Macao provides everything you need. Conrad Macao provides the perfect sophisticated venue for any kind of event. With three junior ballrooms and a flexible function area that can be divided into 53 separate soundproof meeting spaces, you are provided with a wide variety of options. Event planners can rely on Conrad Macao to provide personalised support at all stages of planning with our professional staff to assist you right down to the finest detail. 636 guestrooms with 218 Deluxe Two Queens (Twin) 206 Deluxe Suites Complimentary Wi-Fi 24-hour concierge service MP3 player and ipod/ipad docking station in all guestrooms Health Club with fully equipped high-tech fitness centre, Jacuzzi, sauna, and steam room Bodhi Spa with 10 treatment rooms Three 1,400 sqm ballrooms divisible into 53 meeting rooms Access to an additional seven ballrooms over 13,500 sqm Business Centre with technology rental services and computer stations Connected to Cotai Expo 100 duty free retail stores Sheraton Macao Hotel, Cotai Central is the largest hotel in the city and Starwood s largest hotel worldwide. With the Kashgar Grand Ballroom and six junior ballrooms offering meeting space spanning over 14,000 sqm plus access to an additional 5,000 sqm within Sands Cotai Central, Sheraton Macao Hotel welcomes large-scale incentive groups and conferences, weddings, glitzy gala dinners, private retreats and much more. Whatever your occasion, from a major formal event to an intimate personalised meeting, our flexible facilities offer you the freedom to create a truly memorable experience. Guests can enjoy a signature Sheraton experience by relaxing in one of the 3,896 guestrooms and suites, staying fit at Sheraton Fitness Programmed by Core Performance, rejuvenating at Shine Spa for Sheraton, taking a swim in one of the outdoor pools on three recreation decks, or having a drink at a poolside cafe. In addition, guests can select from a variety of in-house dining options, ranging from Asian seafood hotpot to authentic trattoria-style Italian cuisine. 3,896 guestrooms and suites with Sheraton Sweet Sleeper Beds 33 Family Suites and Sheraton Macao Hotel kids programme Sheraton Club and Club Lounge Sheraton s pillar-less Kashgar Grand Ballroom spans almost 5,000 sqm Six junior ballrooms offer around 9,000 sqm of flexible meeting space and can be divided into 91 meeting rooms Access to additional meeting space totalling 5,000 sqm 24-hour Link@Sheraton experienced with Microsoft with complimentary high-speed Wi-Fi and computer stations Sheraton Fitness Programmed by Core Performance Shine Spa for Sheraton with 15 treatment rooms, steam room, sauna, jacuzzi and relaxation lounge Over 12,000 sqm of pool decks Conrad Macao, Cotai Central at Sands Cotai Central, Cotai Strip, Taipa, Macao SAR, P.R. China T: (853) F: (853) E: conrad.macao.sales@conradhotels.com Sheraton Macao Hotel, Cotai Central, Cotai Strip, Taipa, Macao SAR, P.R. China T: (853) F: (853) E: sales.macao@sheraton.com sheraton.com/macao sheratonmacao.com 38 39

22 HOLIDAY INN MACAO COTAI CENTRAL Be ready to play hard and work hard at Holiday Inn Macao Cotai Central, the ideal hotel for leisure and business. Guests at Holiday Inn can unwind in 1,224 comfortable guestrooms and suites equipped with spacious work desks, relax at the pool deck, get pampered at the spa, or stay in shape at the Health Club. Offering high-speed wireless internet connection, a fully equipped business centre and the latest audio-visual equipment, Holiday Inn is ready to meet diverse business needs from large conferences to smaller meetings and company retreats. As a guest of Holiday Inn you have access to 20,000 sqm of flexible meeting space for events of all kinds within Sands Cotai Central. Conveniently located within Sands Cotai Central and connected to 100,000 sqm of additional meeting space, guests can also use the complimentary shuttle buses to all parts of the city. Holiday Inn is perfect for families, individuals and groups alike. 40 1,224 guestrooms, including 65 suites 702 Twin-Double Rooms with separate shower and bath Access to 53 meeting rooms Choice of firm/soft pillows High-speed wireless internet access Health Club with equipment by Technogym Pool deck with views over Cotai Strip Connected to Cotai Expo Holiday Inn Macao Cotai Central at Sands Cotai Central, Cotai Strip, Taipa, Macao SAR, P.R. China T: (853) F: (853) E: holidayinncotai.sales@ihg.com CONFERENCE & EXHIBITION SPACE 41

23 THE VENETIAN MACAO AND FOUR SEASONS HOTEL MACAO, COTAI STRIP FLOOR PLANS AT A GLANCE CONFERENCE & EXHIBITION SPACE 43 Conrad Macao, Cotai Central

24 LEVEL THREE THE VENETIAN MACAO LEVEL ONE THE VENETIAN MACAO CONFERENCE & EXHIBITION SPACE VENETIAN BALLROOM AREA DIMENSIONS HEIGHT THEATRE CLASSROOM BANQUET RECEPTION CONFERENCE U-SHAPE HOLLOW (SQM) (M) (M) SQUARE Ballroom 6, X ,450 3,500 5,060 7, A X B X C X D X E X F X Corridor X G X H X I X J X K X L X COTAI EXPO - LEVEL ONE BOOTH CAPACITY AREA (SQM) Total Area Halls A, B, C 2,060 37,315 Level One Breakdown Hall A ,775 Hall B 557 9,318 Hall C ,222 Foyer 2,752 COTAI ARENA - ENTRY LEVEL CAPACITY Ballroom A&B 1, X , , Ballroom A-C 1, X , ,170 1, Ballroom A&D X , , Ballroom A-F 3, X ,370 1,640 2,330 3, Ballroom A-I 5, X ,600 2,724 3,870 5, Ballroom D&E 1, X , , Ballroom D-F 1, X , ,150 1, Ballroom D-I 3, X ,880 1,888 2,680 3, Ballroom D-L 5, X ,600 2,724 3,870 5, Ballroom G&H 1, X , , Ballroom G-I 1, X , ,150 1, Ballroom G&J X , , Ballroom G-L 3, X ,370 1,640 2,330 3, Ballroom J&K 1, X , , Ballroom J-L 1, X , ,170 1, Ballroom ABDE / GHJK 2, X ,315 1,127 1,600 2, Ballroom BCEF / HIKL 2, X ,320 1,129 1,600 2, Pre-Function Corridor 1, ,190 Auditorium 15,000 VENETIAN THEATRE CAPACITY Auditorium 1,800 COTAI EXPO - LEVEL THREE BOOTH CAPACITY AREA (SQM) Total Area Halls D, E, F 1,965 37, Level Three Breakdown Hall D ,465 Hall E 524 9,090 Hall F ,812 Foyer 2,212 45

25 LEVEL ONE THE VENETIAN MACAO LEVEL ONE FOUR SEASONS HOTEL MACAO, COTAI STRIP CONFERENCE & EXHIBITION SPACE MEETING ROOMS AREA HEIGHT THEATRE CLASSROOM BANQUET U-SHAPE BOARDROOM (SQM) (M) MEETING ROOMS AREA DIMENSIONS HEIGHT THEATRE CLASSROOM BANQUET RECEPTION CONFERENCE U-SHAPE HOLLOW (SQM) (M) (M) SQUARE MILAN / FLORENCE SICILY / NAPLES 12 Rooms (Full Room) 1, X , ,040 1, Rooms 1, X , , Rooms X Rooms X Rooms X Rooms X Rooms X Room X A and B* X A or B X LILY IRIS IRIS Pre-Function 115 JASMINE PEONY Junior Ballroom PEONY Pre-Function 202 LOTUS Grand Ballroom LOTUS Pre-Function 282 ORCHID DA VINCI X CASA NOVA X GALILEO X MARCO POLO X Pre-Function Corridor

26 LOWER GROUND THE VENETIAN MACAO SANDS COTAI CENTRAL FLOOR PLANS AT A GLANCE CONFERENCE & EXHIBITION SPACE VERONA TORINO CAPRI PRE-FUNCTION CORRIDOR MEETING ROOMS AREA DIMENSIONS HEIGHT THEATRE CLASSROOM BANQUET RECEPTION CONFERENCE U-SHAPE HOLLOW (SQM) (M) (M) SQUARE CAPRI 12 Rooms (Full Room) 1, X , , Rooms 1, X , , Rooms X , Rooms X Rooms X Rooms X Rooms X Room X TORINO / VERONA 12 Rooms (Full Room) X Rooms X Rooms X Rooms X Rooms X Rooms X Rooms X Room X Pre-Function Corridor 1,342 49

27 LEVEL FOUR SANDS COTAI CENTRAL LEVEL FOUR SANDS COTAI CENTRAL CONFERENCE & EXHIBITION SPACE MEETING RO AREA DIMENSIONS HEIGHT THEATRE CLASSROOM 78"BANQUET RECEPTION CONFERENCE U-SHAPE HOLLOW (SQM) (M) (M) 24" x 72" SQUARE DUNHUANG / LOULAN Full Room 1, x , ,260 1, Rooms 1, x , ,080 1, Rooms 1, x , , Rooms x Rooms x Rooms x Rooms (Vertical) - (4002, 4003, 4004) x Rooms (Vertical) - (4002 & 4003) x Rooms (Horizontal) - (4002 & 4102) x Room x A and B x A or B x TURFAN Full Room 1, x , ,224 1, Rooms 1, x , ,080 1, Rooms 1, x , , Rooms x Rooms x Rooms x Rooms (Vertical) - (4202, 4203, 4204) x Rooms (Vertical) - (4202 & 4203) x Rooms (Horizontal) x (4202 & 4302) 1 Room x A and B x A or B x DREAMWORKS EXPERIENCE 1, x , , MEETING ROOMS AREA DIMENSIONS HEIGHT THEATRE CLASSROOM 78"BANQUET RECEPTION CONFERENCE U-SHAPE HOLLOW (SQM) (M) (M) 24" x 72" SQUARE CASPIAN / PAMIRS / TIAN SHAN Full Room 1, x , ,104 1, Rooms 1, x , , Rooms x Rooms x Rooms x Rooms (Vertical) - (3002, 3003, 3004) x Rooms (Vertical) - (3002 & 3003) x Rooms (Horizontal) - (3002 & 3102) x Room x A and B x A or B x Pre-function Area Pre-function Area A Pre-function Area B Pre-function Area C Pre-function Area D Pre-function Area E SOFIA Sofia x Sofia x Sofia x Sofia 14 and x Sofia x Sofia x Pre-function Area Pre-function Area A 1, Pre-function Area B Pre-function Area C Pre-function Area D Pre-function Area E