COBIT 5 Implementation Certifi cate. Training Course & Exam

Size: px
Start display at page:

Download "COBIT 5 Implementation Certifi cate. Training Course & Exam"

Transcription

1 COBIT 5 Implementation Certifi cate Training Course & Exam

2 Introduction The COBIT 5 Implementation Certifi cate is a Practitioner Level Training Course that focuses on how to apply COBIT 5 (The Framework and Enabling Process Guides) and how to analyse the results. COBIT 5 is the overarching business framework for the governance and management of enterprise IT. It is a comprehensive framework of globally accepted practices that helps enterprise leaders create optimal value from information and technology by maintaining balance amongst benefi ts and optmising risk levels and resource use. COBIT 5 provides the structure and tools needed to deliver trust and value, manage risk, avoid potential embarrassment and maximize opportunities. The COBIT 5 Implementation Guide provides the main guidance for a practical approach to implementing the Governance of Enterprise IT (GEIT) based on a continual improvement life cycle that should be tailored to suit an enterprise s specifi c needs. Become an internationally recognized professional in the governance and management of enterprise IT EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm.

3 Unlocking your World to Doors of Opportunities Course Prerequisite Successful completion of the COBIT 5 Foundation Exam It is a mandatory requirement for all candidates to have passed the COBIT 5 Foundation Exam for applying for and attending the COBIT 5 Implementation Course. Foundation level knowledge and understanding will not be repeated in the course Course Objectives At the conclusion of this course, delegates will understand How to analyze enterprise drivers Implementation challenges, root causes and success factors How to determine and assess current process capability How to scope and plan improvements Potential implementation pitfalls Take the lead in the governance and management of enterprise IT 2014 EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm. 3

4 Who should attend Company Directors Audit Committee Members Chief Executive Offi cers Chief Audit Executives Director and Deputy Director Generals Municipality Managers General Managers Corporate Services Assurance Professionals Information Security IT Practioners IT / IS Management Business Managers A business framework for the governance and management of enterprise IT EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm.

5 Delivery Method Classroom style combining lecture, discussion & exercises utilising course materials, digital projector & fl ipchart Course Outcome On completion of COBIT 5 Implementation training and exam candidates will be able to apply the COBIT 5 good practice continual improvement lifecycle approach to GEIT, tailored to suit the needs of a specifi c enterprise. In particular: Analyse the enterprise drivers Apply the implementation challenges, their root causes and success factors Assess current process capability Determine target process capability Scope and plan improvements Consider practical implementation factors Identify and avoid potential pitfalls Leverage the latest good practices Apply the COBIT 5 continual improvement lifecycle approach to address the requirements and establish and maitain a sustainable approach to governing and managing enterprise IT as normal business practice Training Venue Our entire public training course takes place at the Maslow Hotel EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm. 5

6 In House Training All our courses are available in-house, should your organisation have a number of people or multiple sets to train. The cost advantages and the ability to discuss and resolve organisational issues are two major attractions of such training. CPE/CPD Hours Earn 15 CPE / CPD Hours EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm.

7 Course Outline Day 1 Chapter 1 Introduction: 1 Hour Purpose Key Elements Critical Successful factors Chapter 2 Positioning GEIT: 1 Hour Understanding GEIT Leveraging COBIT 5 & Integrating frameworks, standards and good practices Recapping principles & the 7 enablers Chapter 3 The 1st Steps Towards GEIT: 1 Hour Creating the appropriate environment The Continual Life Cycle Model Pain Points & Trigger Events Stakeholder Involvement Needs/Enterprise Goals Mapped to Pain Points & Trigger Events Key Success factors Chapter 4 Initiate the Programme 2 Hours Phase 1: What are the drivers: Challenges: Root Causes Success factors Objective Description Roles & Responsibilities Roles RACI Chart Implementation Life Cycle Components & Tasks Continual Improvement Tasks Change Enablement Tasks Programme Management Tasks Inputs Outputs Chapter 5 Defi ne Problems and opportunities 2 Hours Phases 2 & 3: Where are we now and Where do we want to be? Challenges: Root Causes Success factors Objective Description Roles & Responsibilities Roles RACI Chart Implementation Life Cycle Components & Tasks Continual Improvement Tasks Change Enablement Tasks Programme Management Tasks Inputs Outputs 2014 EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm. 7

8 Course Outline Day 2 Chapter 6 Plan and Execute 1 Hour Phases 4 & 5: What needs to be done and How do we get there? Challenges: Root Causes Success factors Objective Description Roles & Responsibilities Roles RACI Chart Implementation Life Cycle Components & Tasks Continual Improvement Tasks Change Enablement Tasks Programme Management Tasks Inputs Outputs Chapter 7 Realise the Benefi ts Phases & Review Effectiveness of the Improvements 1 Hour Phases 6 & 7: Did we get there and How can we keep the momentum? Challenges: Root Causes Success factors Objective Description Roles & Responsibilities Roles RACI Chart Implementation Life Cycle Components & Tasks Continual Improvement Tasks Change Enablement Tasks Programme Management Tasks Inputs Outputs Examination Preparation 2½ Hours Taking exam 2½ Hours Practical Case Studies Using the Following Core & Other Processes: EDM01 APO01 APO03 APO07 Ensure Governance Framework Setting & Maintenance Manage the IT Management Framework Manage Enterprise Architecture Manage Human Resources Processes (changes per phase) Process Purpose Management practices Activities Metrics EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm.

9 COBIT 5 Pack Delegates have an option to purchase on request COBIT 5 pack which includes paper books of: COBIT 5 Enabling Processes COBIT 5 Framework COBIT 5 Implementation Guide COBIT 5 for Information Security COBIT 5 Process Assessment Model COBIT 5 Assessor Guide and COBIT 5 Self Assessment COBIT 5 for Risk COBIT 5 for Assurance COBIT 5 Information Enabling EGIT Consulting and Assurance Services: Consulting services to support the design & implementation of COBIT 5 IT Governance Advisory and Assurance IT Audits IT Risk Advisory and Assurance IT Projects Risk Assurance and Advisory IT Governance Training Training Auditing and Governance of Emerging Technology 2014 EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm. 9

10 Trainers EGIT trainers are accredited, qualifi ed trainers with indepth industry national and international exerience in the governance and management of enteprise IT, Business, main stream IT, Assurance, Governance, Risk and Security. They are acknowledged COBIT 5 subject matter expects (SMEs ), CIAs, CIRMAs, CISAs, CISMs, CGEITs, CRISCs, CISSPs and MBA s. Some have participated in various COBIT 5 development workshops and are constantly involved in the development of numerous white papers in the governance, assurance, risk and security of emerging technologies such as Mobility, Social Media, Cyber Security, Bring Your Own Device, Cloud Computing and Big Data. The COBIT 5 Implementation Examination The practitioner level examines learning levels 3 (application) and 4 (analysis). This is a 2.5-hour scenario based objective test examination. The exam consists of 4 questions worth 20 marks, giving a maximum of 80 marks. The pass mark is 50% (40 marks). The syllabus area to which each question refers is clearly stated within the question. Reference Material Delegates may only reference to their own copy of the COBIT 5 Implementation Guide during the examination. No other additional support material is permitted EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm.

11 Registration Fees Please to for a quotation. Group discounts apply. Delegate Registration Form Complete the registration form below and to consult@egit.co.za. Authorised By: Name Designation Title Signature Company Name VAT Number Telephone Address By signing this form delegates agree to the enclosed terms and conditions Delegate 1 Name Designation Title Mobile Number Delegate 3 Name Designation Title Mobile Number Delegate 2 Name Designation Title Mobile Number Delegate 6 Name Designation Title Mobile Number Terms and Conditions All delegates are required to fully pay for the course pnor to attending. Where evidence of payment cannot be shown EGIT reserves the right to refuse admission. If due to unforeseen circumstances you cannot make it to the master class you have several options (the options below need to be received in writing): 1. You may send a substitute delegate in your place 3 days before the course. Please the new delegate details to consult@egit.co.za for registration purposes. No additional charges will be paid for substitutions. No substitutions will be accepted 2 days before the course. 2. You may transfer at no extra charge to another course, provided you do so in writing at least 10 working days before the course registered for. Transfers within the 10 working days will be charged an administration fee of 50% of the paid fee. 3. You may cancel your registration in writing 10 working days before the start day of the course. Cancellations within 10 days from the course starting date will result in forfeit of the full fee. 4. There is no refund or credit to delegates who do not attend without giving prior notice as per above. 5. Registrations received during the 10 working days before the event date, will not be excluded from the above terms & conditions. 6. EGIT reserves the right to change the venue or the date of the course; delegates will be notifi ed no less than 3 working days prior to an event. Should the event be postponed, delegates have the option to attend the next available date of the course. The registration fee will be credited on delegate accounts EGIT Enterprise Governance of IT (Pty) Ltd. IT Advisory Firm. 11

12 Unlocking Your World to a Sea of Opportunities 2014 EGIT Enterprise Governance of Information Technology (Pty) Ltd. IT Advisory Firm Registration Number: 2012/188059/07 VAT Number: Tax Number: All marks used are the property of their respective owners

IT Governance Implementation Workshop

IT Governance Implementation Workshop IT Governance Implementation Workshop 3 Full day power packed workshop facilitated by Mr. Gary Allan Banister and Mr. Sreechith Radhakrishnan About the Programme Information is created, used, retained,

More information

COBIT 5 Implementation Certification Course

COBIT 5 Implementation Certification Course COBIT 5 Implementation Certification Course About COBIT 5.0 Information is created, used, retained, disclosed and destroyed. Technology plays a key role in these actions and technology is becoming pervasive

More information

COBIT 5 IMPLEMENTATION SYLLABUS

COBIT 5 IMPLEMENTATION SYLLABUS COBIT 5 IMPLEMENTATION SYLLABUS 2013 Version 1.0 (Status Live) Page 0 Owner: Chief Examiner 1. Introduction The COBIT 5 Implementation Guide provides the main guidance for a practical approach to implementing

More information

Our Services. Unlocking IT Value - Transforming IT Enabled Investments into Business Value

Our Services. Unlocking IT Value - Transforming IT Enabled Investments into Business Value Our Services Unlocking IT Value - Transforming IT Enabled Investments into Business Value Our core services IT Auditing IT Governance Consulting IT Projects Advisory Training Enterprise Risk Management

More information

ITIL Service Lifecycle Transition

ITIL Service Lifecycle Transition ITIL Service Lifecycle Transition Course Details Course Code: Duration: Notes: ITILSL-Tran 5 days This course syllabus should be used to determine whether the course is appropriate for the students, based

More information

Revised October 2013

Revised October 2013 Revised October 2013 Version 3.0 (Live) Page 0 Owner: Chief Examiner CONTENTS: 1. Introduction..2 2. Foundation Certificate 2 2.1 The Purpose of the COBIT 5 Foundation Certificate.2 2.2 The Target Audience

More information

Agile Project Management for Health Care COURSE REGISTRATION 2016

Agile Project Management for Health Care COURSE REGISTRATION 2016 Agile Project Management for Health Care COURSE REGISTRATION 2016 Overview The APMG International Agile Project Management (AgilePM) certification aims to address the needs of those working in a project-focused

More information

ITIL Service Lifecycle Design

ITIL Service Lifecycle Design ITIL Service Lifecycle Design Course Details Course Code: Duration: Notes: ITILSL-Des 5 days This course syllabus should be used to determine whether the course is appropriate for the students, based on

More information

COBIT 5: A New Governance Framework for Managing & Auditing the Technology Environment CS 6-7: Tuesday, July 7 3:30-4:30

COBIT 5: A New Governance Framework for Managing & Auditing the Technology Environment CS 6-7: Tuesday, July 7 3:30-4:30 COBIT 5: A New Governance Framework for Managing & Auditing the Technology Environment CS 6-7: Tuesday, July 7 3:30-4:30 Presented by: Nelson Gibbs CIA, CRMA, CISA, CISM, CGEIT, CRISC, CISSP ngibbs@pacbell.net

More information

for Information Security

for Information Security for Information Security The following pages provide a preview of the information contained in COBIT 5 for Information Security. The publication provides guidance to help IT and Security professionals

More information

Presented by. Denis Darveau CISM, CISA, CRISC, CISSP

Presented by. Denis Darveau CISM, CISA, CRISC, CISSP Presented by Denis Darveau CISM, CISA, CRISC, CISSP Las Vegas ISACA Chapter, February 19, 2013 2 COBIT Definition Control Objectives for Information and Related Technology (COBIT) is an IT governance framework

More information

Cyber Security Consultancy Standard. Version 0.2 Crown Copyright 2015 All Rights Reserved. Page 1 of 13

Cyber Security Consultancy Standard. Version 0.2 Crown Copyright 2015 All Rights Reserved. Page 1 of 13 Cyber Security Consultancy Standard Version 0.2 Crown Copyright 2015 All Rights Reserved Page 1 of 13 Contents 1. Overview... 3 2. Assessment approach... 4 3. Requirements... 5 3.1 Service description...

More information

ITIL 2011 Service Design Certification Program - 3 Days

ITIL 2011 Service Design Certification Program - 3 Days ITIL 2011 Service Design Certification Program - 3 Days Program Overview ITIL is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management

More information

ITIL Intermediate Qualification: Service Design Certificate. Webinar presentation 17 April 2009

ITIL Intermediate Qualification: Service Design Certificate. Webinar presentation 17 April 2009 ITIL Intermediate Qualification: Service Design Certificate Webinar presentation 17 April 2009 Team Lead Service Design Signe-Marie Hernes Bjerke Cand. Scient. degree in Computer Science IT Industry since

More information

ITSM Specialties, LLC

ITSM Specialties, LLC Class Overview Upon successful completion of the education and examination components related to this certification, candidates can expect to gain competencies in the following: Capacity Management Availability

More information

ITIL V3 Service Design Certification Program 3 Days

ITIL V3 Service Design Certification Program 3 Days ITIL V3 Service Design Certification Program 3 Days Program Overview The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also part of the ITIL Intermediate

More information

What if you could spend three exciting days surrounded by peers, focused on exploring the topics most important to you and your organization?

What if you could spend three exciting days surrounded by peers, focused on exploring the topics most important to you and your organization? What if you could spend three exciting days surrounded by peers, focused on exploring the topics most important to you and your organization? What if you could not only maintain, but update and upgrade

More information

ITIL Service Lifecycle Operation

ITIL Service Lifecycle Operation ITIL Service Lifecycle Operation Course Details Course Code: Duration: Notes: ITILSL-Oper 5 days This course syllabus should be used to determine whether the course is appropriate for the students, based

More information

Vendor. Management. For sponsorship or to become our partner, contact: marketing@achromicpoint.com

Vendor. Management. For sponsorship or to become our partner, contact: marketing@achromicpoint.com Knowledge Partner Presents 27th May 2015 - Bengaluru 5th June 2015 - New Delhi 24th June 2015 - Mumbai Vendor Risk Management For sponsorship or to become our partner, contact: marketing@achromicpoint.com

More information

ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING

ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING ISTQB ADVANCED LEVEL TECHNICAL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction The International Software Testing Qualifications Board (ISTQB) consists of Member

More information

IRAP Policy and Procedures up to date as of 16 September 2014.

IRAP Policy and Procedures up to date as of 16 September 2014. Australian Signals Directorate Cyber and Information Security Division Information Security Registered Assessors Program Policy and Procedures 09/2014 IRAP Policy and Procedures 09/2014 1 IRAP Policy and

More information

Profil stručnjaka za informacijsku sigurnost - certificirati se ili ne? Biljana Cerin, CISA, CISM, CGEIT, CBCP, PMP www.ostendogroup.

Profil stručnjaka za informacijsku sigurnost - certificirati se ili ne? Biljana Cerin, CISA, CISM, CGEIT, CBCP, PMP www.ostendogroup. Profil stručnjaka za informacijsku sigurnost - certificirati se ili ne? Biljana Cerin, CISA, CISM, CGEIT, CBCP, PMP www.ostendogroup.com DA! (by Global knowledge & TechRepublic) Top certifications by salary:

More information

University Accredited National Programme 2012 - Training Matters in Dementia Care

University Accredited National Programme 2012 - Training Matters in Dementia Care University Accredited National Programme 2012 Diploma Level: Training Matters in Dementia Care. Benefit from: Learning and practising how to deliver dementia care training that really matters. Shifting

More information

Talent Management & Succession Planning Masterclass

Talent Management & Succession Planning Masterclass Talent Management & Succession Planning Masterclass The Capital 20 West Hotel, Johannesburg, South Africa 24 27 March 2015 WHAT YOU WILL ACHIEVE: Increase your working knowledge and your ability to manage

More information

AidEx-Fleet Forum Fleet Excellence Training Programme Free to Successful Applicants 15-20 November 2015, Brussels, Belgium

AidEx-Fleet Forum Fleet Excellence Training Programme Free to Successful Applicants 15-20 November 2015, Brussels, Belgium AidEx- Forum Excellence Training Programme Free to Successful Applicants 15-20 November 2015, Brussels, Belgium Aid agencies face an ever-increasing demand for the delivery of relief and development programmes

More information

Chayuth Singtongthumrongkul

Chayuth Singtongthumrongkul IT is complicated. IT Governance doesn t have to be. Chayuth Singtongthumrongkul CISSP, CISA, ITIL Intermediate, PMP, IRCA ISMS (ISO/IEC 27001) Director of International Academic Alliance, ACIS Professional

More information

ISTQB ADVANCED LEVEL TEST MANAGER CERTIFICATE IN SOFTWARE TESTING

ISTQB ADVANCED LEVEL TEST MANAGER CERTIFICATE IN SOFTWARE TESTING ISTQB ADVANCED LEVEL TEST MANAGER CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction The International Software Testing Qualifications Board (ISTQB) consists of Member Boards representing

More information

COBIT 5 for Risk. CS 3-7: Monday, July 6 4:00-5:00. Presented by: Nelson Gibbs CIA, CRMA, CISA, CISM, CGEIT, CRISC, CISSP ngibbs@pacbell.

COBIT 5 for Risk. CS 3-7: Monday, July 6 4:00-5:00. Presented by: Nelson Gibbs CIA, CRMA, CISA, CISM, CGEIT, CRISC, CISSP ngibbs@pacbell. COBIT 5 for Risk CS 3-7: Monday, July 6 4:00-5:00 Presented by: Nelson Gibbs CIA, CRMA, CISA, CISM, CGEIT, CRISC, CISSP ngibbs@pacbell.net Disclaimer of Use and Association Note: It is understood that

More information

Practitioner Certificate Software Asset Management Syllabus. Version 2.0

Practitioner Certificate Software Asset Management Syllabus. Version 2.0 Practitioner Certificate Software Asset Management Syllabus Version 2.0 June 2010 Practitioner Certificate in Software Asset Management The ISEB Practitioner Certificate in Software Asset Management (SAM)

More information

Together proudly facilitating the 2014 Storage Tank and Associated Facilities Fire Hazard Management Workshop. Date: 15 18 JULY 2014

Together proudly facilitating the 2014 Storage Tank and Associated Facilities Fire Hazard Management Workshop. Date: 15 18 JULY 2014 foam dosing pumps monitors & nozzles wet barrel hydrants hydrants & gate valves Together proudly facilitating the 2014 Storage Tank and Associated Facilities Fire Hazard Management Workshop Date: 15 18

More information

Master Project Manager

Master Project Manager EARLY BIRD DISCOUNT ALL DELEGATES WILL GET FREE TABLE PC BOOK & PAY NOW! Book Before 31st May 2015 and Save USD 200 = PAY USD 2,650 After 31st MAY 2015 USD 2,850 By attending this practical and informative

More information

ISTQB FOUNDATION CERTIFICATE IN SOFTWARE TESTING

ISTQB FOUNDATION CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction This three day training course prepares you for the exam leading to the ISEB Foundation Certificate in Software Testing based on the ISTQB Syllabus. At the end

More information

ISACA ON-SITE TRAINING DELIVERS EXPERT INSTRUCTION AT YOUR WORKPLACE

ISACA ON-SITE TRAINING DELIVERS EXPERT INSTRUCTION AT YOUR WORKPLACE create better trained employees. choose the best value in training. ISACA ON-SITE TRAINING DELIVERS EXPERT INSTRUCTION AT YOUR WORKPLACE PRODUCTIVE train your workforce on-site. save on employee downtime

More information

Certificate in Management and Leadership/ MQF level 5

Certificate in Management and Leadership/ MQF level 5 Early Bird Registration Offer until Friday, 17th October, 2014 625 ex. VAT Price after 17th October 2014: 695 ex. VAT Page 1 of 6 Upon successful completion of all 4 modules and a pass is obtained in the

More information

Certified KPI Professional 23 25 February 2014 16 18 March 2014 23 25 March 2014 15 17 June 2014

Certified KPI Professional 23 25 February 2014 16 18 March 2014 23 25 March 2014 15 17 June 2014 The KPI Institute 23 27 February 2014 Kempinski Hotel, Mall Of The Emirates, Dubai, UAE 24 28 August 2014 Venue TBC, Salalah, Oman 16 20 March 2014 Crowne Plaza Hotel, Kuwait 21 25 September 2014 Grand

More information

Learning to thrive on change Change Management Foundation and Practitioner

Learning to thrive on change Change Management Foundation and Practitioner Learning to thrive on change Change Management Foundation and Practitioner Programme overview Managing change, and more importantly the impact of change, can be stressful and difficult to get right. The

More information

Roles, Activities and Relationships

Roles, Activities and Relationships and in COBIT 5 Objective: Value Creation Benefits Realisation Risk Resource Enablers Scope Roles, Activities and Relationships Source: COBIT 5, figure 8 Key Roles, Activities and Relationships Roles, Activities

More information

CERTIFICATION PROGRAM. For more information www.staffingindustry.com/certification memberservices@staffingindustry.com 800.950.

CERTIFICATION PROGRAM. For more information www.staffingindustry.com/certification memberservices@staffingindustry.com 800.950. CERTIFICATION PROGRAM For more information www.staffingindustry.com/certification memberservices@staffingindustry.com 800.950.9496 PROGRAM DESCRIPTION PROGRAM DESCRIPTION Staffing Industry Analysts Certified

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE LIFECYCLE CONTINUAL SERVICE IMPROVEMENT CERTIFICATE SYLLABUS Page 2 of 18 Document owner The Official ITIL Accreditor Contents CONTINUAL

More information

Geoff Harmer PhD, CEng, FBCS, CITP, CGEIT Maat Consulting Reading, UK www.maatconsulting.com

Geoff Harmer PhD, CEng, FBCS, CITP, CGEIT Maat Consulting Reading, UK www.maatconsulting.com COBIT 5 All together now! Geoff Harmer PhD, CEng, FBCS, CITP, CGEIT Maat Consulting Reading, UK www.maatconsulting.com 1 Copyright Notice COBIT is 1996, 1998, 2000, 2005 2012 ISACA and IT Governance Institute.

More information

Procurement & Supply Chain Management

Procurement & Supply Chain Management New Skills. New Thinking Procurement & Supply Chain Management Supply Chain Effectiveness Audit - Implementing lean processes in your supply chain 20 September 2012 Auckland 24 September 2012 Wellington

More information

BCS Specialist Certificate in Service Desk & Incident Management Syllabus

BCS Specialist Certificate in Service Desk & Incident Management Syllabus BCS Specialist Certificate in Service Desk & Incident Management Syllabus Version 1.8 March 2015 BCS Specialist Certificate in Service Desk & Incident Management Syllabus Contents Change History... 2 Rationale...

More information

Strategy, COBIT and Vision: HOW DO THEY RELATE? Ken Vander Wal, CISA, CPA, Past President, ISACA vandeke@gmail.com 11.16.2013

Strategy, COBIT and Vision: HOW DO THEY RELATE? Ken Vander Wal, CISA, CPA, Past President, ISACA vandeke@gmail.com 11.16.2013 Strategy, COBIT and Vision: HOW DO THEY RELATE? Ken Vander Wal, CISA, CPA, Past President, ISACA vandeke@gmail.com 11.16.2013 AGENDA IT s Changing Landscape ISACA s Response Vision and Mission COBIT 5

More information

BCS-ISEB Business Analysis Training

BCS-ISEB Business Analysis Training BCS-ISEB Business Analysis Training Qualifications and Training Explained 2012 1 BCS-ISEB Business Analysis Training Business Analysis is where business management skills and IT systems skills meet. It

More information

INTRANET STRATEGIES CONFERENCE AND WORKSHOP. 21 TH 22 TH May 2015 Intoweb Park, 82 Zinnia Road, Kyalami, Johannesburg

INTRANET STRATEGIES CONFERENCE AND WORKSHOP. 21 TH 22 TH May 2015 Intoweb Park, 82 Zinnia Road, Kyalami, Johannesburg INTRANET STRATEGIES CONFERENCE AND WORKSHOP 21 TH 22 TH May 2015 Intoweb Park, 82 Zinnia Road, Kyalami, Johannesburg Course Highlights: Intranet design strategies Integrate your intranet into your communications

More information

Market Data and Trading Technology training.waterstechnology.com/mdtusa

Market Data and Trading Technology training.waterstechnology.com/mdtusa Four separately bookable days in New York Tutors John Best & Colin Wright, Training Consultants KSS TRAINING LTD FISD/FIA Preparation s 1 & 2 Market Data and Trading Technology training.waterstechnology.com/mdtusa

More information

IT Conference: From Gatekeepers to Strategic Partners Leveraging IT to become CPAs of the Information Age

IT Conference: From Gatekeepers to Strategic Partners Leveraging IT to become CPAs of the Information Age IT Conference: From Gatekeepers to Strategic Partners Leveraging IT to become CPAs of the Information Age Date Saturday, 22 November 2008 Time Venue 9:00 am 1:00 pm Ballroom, The Mira Hong Kong Hotel,

More information

DYNAMIC HEDGING ESSENTIALS, MASTER CLASS AND WORKSHOP

DYNAMIC HEDGING ESSENTIALS, MASTER CLASS AND WORKSHOP DYNAMIC HEDGING ESSENTIALS, MASTER CLASS AND WORKSHOP Chicago, Illinois August 8 9, 2013 About the course Tremendous advances have been made in the last few years in the area of dynamic hedging of variable

More information

Introduction to ISACA and ITGI By Georges Ataya, International Vice President, ISACA

Introduction to ISACA and ITGI By Georges Ataya, International Vice President, ISACA Quality and security in application development Round Table Meeting/Discussion Group Wednesday 23rd May 2007 Introduction to ISACA and ITGI By Georges Ataya, International Vice President, ISACA 1 The International

More information

Advanced IT Audit Training

Advanced IT Audit Training Advanced IT Audit Training Date: 28 th 30 th October 2014 Time: 8.30 am to 5.30 pm Venue: Iverson Associates, Center Point, Bandar Utama, Kuala Lumpur Advanced IT Audit Training Workshop Overview ISACA

More information

BCS Specialist Certificate in Change Management Syllabus

BCS Specialist Certificate in Change Management Syllabus BCS Specialist Certificate in Change Management Syllabus Version 1.9 March 2015 BCS Specialist Certificate in Change Management Syllabus Contents Change History... 2 Rationale... 3 Aims and Objectives...

More information

CLOUD SECURITY THROUGH COBIT, ISO 27001 ISMS CONTROLS, ASSURANCE AND COMPLIANCE

CLOUD SECURITY THROUGH COBIT, ISO 27001 ISMS CONTROLS, ASSURANCE AND COMPLIANCE CLOUD SECURITY THROUGH COBIT, ISO 27001 ISMS CONTROLS, ASSURANCE AND COMPLIANCE Indranil Mukherjee Singapore ISC Pte Ltd Session ID: CLD T02 Session Classification: Intermediate Cloud Computing from a

More information

BPP Trust and Company Accounting Programme

BPP Trust and Company Accounting Programme BPP Trust and Company Accounting Programme COURSE CALENDAR All sessions run from 16:30 to 18:30 AN OVERVIEW OF AN OFFSHORE TRUST AND COMPANY 12 DECEMBER TRUST ACCOUNTS 9 JANUARY TRUST ACCOUNTS WITH AN

More information

ISM. Effective Telephone Techniques. An intensive and highly practical 1 day course. Communication works for those, who work at it.

ISM. Effective Telephone Techniques. An intensive and highly practical 1 day course. Communication works for those, who work at it. Effective Telephone Techniques An intensive and highly practical 1 day course Communication works for those, who work at it. - John Powell The trainer was extremely good, thank you all very much - Sushim

More information

The Software Experts. Training Courses and Events

The Software Experts. Training Courses and Events The Software Experts Training Courses and Events one HELPING UK ORGANISATIONS Ensure IT Compliance Education, Training & Development Many companies in the UK are finding that without accurate information

More information

Auditors Need to Know June 13th, 2012. ISACA COBIT 5 for Assurance

Auditors Need to Know June 13th, 2012. ISACA COBIT 5 for Assurance COBIT 5 What s New, What Auditors Need to Know June 13th, 2012 Anthony Noble Viacom Inc. ISACA COBIT 5 for Assurance Task Force Chair Special thanks to Derek Oliver & ISACA for supplying material for this

More information

Criticism of Implementation of ITSM & ISO20000 in IT Banking Industry. Presented by: Agus Sutiawan, MIT, CISA, CISM, ITIL, BSMR3

Criticism of Implementation of ITSM & ISO20000 in IT Banking Industry. Presented by: Agus Sutiawan, MIT, CISA, CISM, ITIL, BSMR3 Criticism of Implementation of ITSM & ISO20000 in IT Banking Industry Presented by: Agus Sutiawan, MIT, CISA, CISM, ITIL, BSMR3 Outline What is IT Service Management What is ISO 20000 Step by step implementation

More information

INSIGHTS AND RESOURCES FOR THE CYBERSECURITY PROFESSIONAL

INSIGHTS AND RESOURCES FOR THE CYBERSECURITY PROFESSIONAL INSIGHTS AND RESOURCES FOR THE CYBERSECURITY PROFESSIONAL BY 2 In enterprise IT, there is a single point where everything that matters in information, technology and business converges: Cybersecurity Nexus

More information

CMAP MOBILE APP TESTING FOUNDATION LEVEL

CMAP MOBILE APP TESTING FOUNDATION LEVEL CMAP MOBILE APP TESTING FOUNDATION LEVEL Copyright 2014 ps_testware 1/6 Introduction Apps and mobiles have become an important element of today s IT and society in a very short time frame. Mobile technologies

More information

Insiders Guide to EU Affairs

Insiders Guide to EU Affairs in partnership with Insiders Guide to EU Affairs 4 th - 7 th November 2014 Programme Level: Beginner For consultants, diplomats or advisors dealing with European affairs, public or government affairs or

More information

COBIT Helps Organizations Meet Performance and Compliance Requirements

COBIT Helps Organizations Meet Performance and Compliance Requirements DISCUSS THIS ARTICLE COBIT Helps Organizations Meet Performance and Compliance Requirements By Sreechith Radhakrishnan, COBIT Certified Assessor, ISO/IEC 20000 LA, ISO/IEC 27001 LA, ISO22301 LA, ITIL Expert,

More information

S11 - Implementing IT Governance An Introduction Debra Mallette

S11 - Implementing IT Governance An Introduction Debra Mallette S11 - Implementing IT Governance An Introduction Debra Mallette S11 - Introduction to IT Governance Implementation using COBIT and Val IT Speaker: Debra Mallette, CGEIT, CISA, CSSBB Session Objectives

More information

GETTING DOWN TO BUSINESS WITH OUR

GETTING DOWN TO BUSINESS WITH OUR GETTING DOWN TO BUSINESS WITH OUR Advanced Project Management Programme (NQF 6) Gebruik wanneer die swoosh gebruik word NWU POTCHEFSTROOM Besigheidskool POTCHEFSTROOMKAMPUS NWU POTCHEFSTROOM Business School

More information

2009 Solvay Brussels School and IT Governance institute

2009 Solvay Brussels School and IT Governance institute IT Governance Masterclass Georges Ataya CISA, CGEIT, CISA, CISSP, MSCS, PBA International VP, IT Governance Institute Professor, Solvay Business School Managing Partner, ICT Control NV 1 Georges Ataya

More information

Certificate In Business Process Management And Improvement

Certificate In Business Process Management And Improvement Certificate In Business Process Management And Improvement On This Course, You Will: 1. Understand the difference between classical and holistic BPM 2. Identify and document end-to-end processes, and understand

More information

ISTQB ADVANCED LEVEL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING

ISTQB ADVANCED LEVEL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING ISTQB ADVANCED LEVEL TEST ANALYST CERTIFICATE IN SOFTWARE TESTING Copyright 2015 ps_testware 1/6 Introduction The International Software Testing Qualifications Board (ISTQB) consists of Member Boards representing

More information

ITIL Foundation Certification Course

ITIL Foundation Certification Course ITIL Foundation Certification Course About the Programme While most IT divisions are organized by functions such as desktop management, application management, Network management, System & database administration,

More information

ADVANCED INVESTMENT ADVISORY AGREEMENT DRAFTING BE AN EXPERT! CPD 7 hours

ADVANCED INVESTMENT ADVISORY AGREEMENT DRAFTING BE AN EXPERT! CPD 7 hours ADVANCED INVESTMENT ADVISORY AGREEMENT DRAFTING BE AN EXPERT! CPD 7 hours A BOUTIQUE COURSE FOR SMALL* INTERACTIVE GROUPS *The capacity of this course is limited to a maximum of 10 delegates Invesco Perpetual

More information

Developing You and Your Board

Developing You and Your Board The Institute of Directors Company Direction Programme Developing You and Your Board 3 The Institute of Directors Company Direction Programme Maximise your Board s Performance The changing business environment

More information

Project Management Certification Options within Australia

Project Management Certification Options within Australia Project Services Pty Ltd 13 Martin Street South Melbourne VIC 3205 A.C.N. 074 006 081 Tel. (03) 9696 8684 Fax. (03) 9686 1404 Project Management Certification Options within Australia Overview Professional

More information

FAST TRACK COURSES 2015 BOOKING FORM

FAST TRACK COURSES 2015 BOOKING FORM 2015 BOOKING FORM SECTION 1 : Course details Tel: 03456 444999 Please complete sections 1-3 and 4 if applicable Please select from the following COURSE TYPE LOCATION DATE Assessor & Internal Quality Assurance

More information

Office Hours: By Appointment COURSE DESCRIPTION AND LEARNING GOALS

Office Hours: By Appointment COURSE DESCRIPTION AND LEARNING GOALS NYU Stern School of Business Summer 2012 ACCT- GB.6215 - IT Auditing Professor: Joel Lanz Tel: 516-933-3662 Office Hours: By Appointment email: TBD Course Website: Blackboard COURSE DESCRIPTION AND LEARNING

More information

Channel Islands Conference 2015. 17 19 June Radisson Blu Waterfront Hotel, Jersey

Channel Islands Conference 2015. 17 19 June Radisson Blu Waterfront Hotel, Jersey Channel Islands Conference 2015 17 19 June Radisson Blu Waterfront Hotel, Jersey Channel Islands Conference Wednesday 17 Friday 19 June 2015 ACCA UK s annual Channel Islands Conference focuses on key issues

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE LIFECYCLE SERVICE DESIGN CERTIFICATE SYLLABUS Page 2 of 18 Contents SERVICE DESIGN CERTIFICATE 4 Target Candidate 4 Prerequisite Entry

More information

Preparation for the PMP Certification Exam (PM00.99)

Preparation for the PMP Certification Exam (PM00.99) Preparation for the PMP Certification Exam (PM00.99) Aligned with the Project Management Institute s Guide to the Project Management Body of Knowledge (PMBOK Guide 5th Edition) Provider ID 1774 Info@TenStepSingapore.com

More information

EXIN Accredited 4 days workshop on ITIL Intermediate Qualification- Release Control & Validation Certificate

EXIN Accredited 4 days workshop on ITIL Intermediate Qualification- Release Control & Validation Certificate EXIN Accredited 4 days workshop on ITIL Intermediate Qualification- Release Control & Validation Certificate About the Workshop Workshop on The ITIL Intermediate Qualification: Release, Control and Validation

More information

Become a Location Intelligence expert.

Become a Location Intelligence expert. Location Intelligence Training brochure Become a Location Intelligence expert. For more information, visit us online: mapinfo.com/support/training Become a Location Intelligence expert. Get more from your

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE CAPABILITY OPERATIONAL SUPPORT AND ANALYSIS CERTIFICATE SYLLABUS Page 2 of 21 Document owner The Official ITIL Accreditor Contents OPERATIONAL

More information

SALES & MARKETING Public Training Courses. training solutions for Forward-looking organisations. Forward-thinking. www.anderson-hr.

SALES & MARKETING Public Training Courses. training solutions for Forward-looking organisations. Forward-thinking. www.anderson-hr. LEADER IN KNOWLEDGE TRANSFER Forward-thinking training solutions for Forward-looking organisations ANDERSON is a global provider of training, learning and development solutions for organisations and individuals.

More information

ITIL v3 Qualification Scheme

ITIL v3 Qualification Scheme ITIL v3 Qualification Scheme ITIL Version 3 Qualification Scheme diagram Key for the Intermediate modules: Lifecycle modules SS Service Strategy SD Service Delivery ST Service Transition SO Service Operation

More information

This article describes how these seven enablers have contributed towards better information security management at HDFC Bank.

This article describes how these seven enablers have contributed towards better information security management at HDFC Bank. Information Security Management at HDFC Bank: Contribution of Seven Enablers By Vishal Salvi, CISM, and Avinash W. Kadam, CISA, CISM, CGEIT, CRISC, CBCP, CISSP, CSSLP HDFC Bank was incorporated in August

More information

IT Governance, Assurance and Security Conference 18 & 19 June 2013

IT Governance, Assurance and Security Conference 18 & 19 June 2013 ISACA Malaysia & MNCC 12th Annual IT Governance, Assurance and Security Conference 18 & 19 June 2013 ISACA 14 CPE Points IIA Malaysia 8 CPD Points MIA 16 CPE Hours Register Early to Avoid Disappointment

More information

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Contents Change History... 2 Rationale...

More information

Understanding the Federal IT Security Professional (FITSP) Certification

Understanding the Federal IT Security Professional (FITSP) Certification Understanding the Federal IT Security Professional (FITSP) Certification Jim Wiggins Executive Director Federal IT Security Institute ISACA NCAC Conference Certification and Emerging Standards Holiday

More information

Terms of Reference for an IT Audit of

Terms of Reference for an IT Audit of National Maritime Safety Authority (NMSA) TASK DESCRIPTION PROJECT/TASK TITLE: EXECUTING AGENT: IMPLEMENTING AGENT: PROJECT SPONSOR: PROJECT LOCATION: To engage a professional and qualified IT Auditor

More information

Rail Industry. Course Guide. Version 3. Enhancing your people capability through tailored learning and development solutions

Rail Industry. Course Guide. Version 3. Enhancing your people capability through tailored learning and development solutions Rail Industry Course Guide 2013 2014 Version 3 Enhancing your people capability through tailored learning and development solutions 2 Metro Training Academy Building and maintaining top class skills and

More information

IBM Security in the Software Development Lifecycle

IBM Security in the Software Development Lifecycle IBM Security in the Software Development Lifecycle Service Definition 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Technology Services, Security and Privacy, for the design

More information

Spillemyndigheden s Certification Programme Change Management Programme

Spillemyndigheden s Certification Programme Change Management Programme SCP.06.00.EN.1.0 Table of contents Table of contents... 2 1 Objectives of the change management programme... 3 1.1 Scope of this document... 3 1.2 Version... 3 2 Certification... 4 2.1 Certification frequency...

More information

Strategic Presentation Skills Workshop

Strategic Presentation Skills Workshop Strategic Presentation Skills Workshop London, 9 September 2015 Knowledge and skills for growth Academy Who we are The educational model of the Academy is that of a "Corporate University" where the traditional

More information

ITIL Intermediate Qualification: Service Offerings and Agreement. Webinar presentation 8 May 2009

ITIL Intermediate Qualification: Service Offerings and Agreement. Webinar presentation 8 May 2009 ITIL Intermediate Qualification: Service Offerings and Agreement Webinar presentation 8 May 2009 Team Lead SOA Vernon Lloyd FISM IT Industry before it was IT (1970) Done most things in most places ITSM

More information

BCS Professional Certificate in Benefits Planning and Realisation Syllabus. Version 1.0 October 2015

BCS Professional Certificate in Benefits Planning and Realisation Syllabus. Version 1.0 October 2015 BCS Professional Certificate in Benefits Planning and Realisation Syllabus Version 1.0 October 2015 BCS Professional Certificate in Benefits Planning and Realisation Syllabus Contents Change History...

More information

C L A R I D E N 29 September - 1 October 2014

C L A R I D E N 29 September - 1 October 2014 C L A R I D E N 29 September - 1 October 2014 Knowledge for the world business leaders Shangri-La Hotel, Singapore Preparation Course for Project Management Masterclass Leading to PMP Certification Aligned

More information

How These Qualifications Can Help Your Career Development

How These Qualifications Can Help Your Career Development / in General and Risk (DGIRM/ADGIRM) Accredited by CII How These Qualifications Can Help Your Career Development Provide pathway to achieving the ACII designation. Add relevant and recognised designations

More information

EMPLOYEES IN INSOLVENCY A LEGAL AND PRACTICAL GUIDE

EMPLOYEES IN INSOLVENCY A LEGAL AND PRACTICAL GUIDE The Voice of Business Recovery MPLOYMENT LAW REDUNDANCIES TUPE CLAIMS CONSULTATION EMPLOYMENT LAW REDUNDANCIES TUPE CLAI ONSULTATION EMPLOYMENT LAW REDUNDANCIES TUPE CLAIMS CONSULTATION EMPLOYMENT LAW

More information

About the IAM Level 4 Diploma in Business and Administrative Management

About the IAM Level 4 Diploma in Business and Administrative Management About the IAM Level 4 Diploma in Business and Administrative Management This qualification is for individuals who wish to develop their understanding and improve their management skills. It enables individuals

More information

POWER SECTOR: CONTINUITY MANAGEMENT & DISASTER RECOVERY

POWER SECTOR: CONTINUITY MANAGEMENT & DISASTER RECOVERY POWER SECTOR: CONTINUITY MANAGEMENT & DISASTER RECOVERY A two-day interactive training to strengthen the resilience of your organisation in times of a crisis ADVANCING HIGH PERFORMERS DEVELOPING POWER

More information

Document Control Information

Document Control Information Document Control Information Document Details Document Name Purpose of Document Document Version Number 5.4 Document Status Document Owner Prepared By The ITIL Intermediate Qualification Service Design

More information

INTERMEDIATE QUALIFICATION

INTERMEDIATE QUALIFICATION PROFESSIONAL QUALIFICATION SCHEME INTERMEDIATE QUALIFICATION SERVICE CAPABILITY RELEASE, CONTROL AND VALIDATION CERTIFICATE SYLLABUS Page 2 of 23 Contents RELEASE, CONTROL AND VALIDATION CERTIFICATE 4

More information

INCLUDES THE REQUIREMENTS OF THE NEW ISO 14001:2015 STANDARD

INCLUDES THE REQUIREMENTS OF THE NEW ISO 14001:2015 STANDARD INCLUDES THE REQUIREMENTS OF THE NEW ISO 14001:2015 STANDARD -Course Summary- The one day International Certifications Environmental Management Training course will introduce the attendees to organisational

More information

20-21 May 2015, Lisbon, Portugal. Highlights. Speakers:

20-21 May 2015, Lisbon, Portugal. Highlights. Speakers: Speakers: Dr Afshin Hosseiny Chair of the ECA Expert Working Group on GDP, Tabriz Consulting Comply with the new EU GDP Guideline Dr Martin Egger Pharmaserv Dr Daniel Müller GMP/GDP Inspector All participants

More information