The Software Experts. Training Courses and Events

Transcription

1 The Software Experts Training Courses and Events

2 one HELPING UK ORGANISATIONS Ensure IT Compliance Education, Training & Development Many companies in the UK are finding that without accurate information regarding their software estate, they are incurring additional costs by paying for unnecessary licences, or are at risk of prosecution due to under licensing. At FAST Compliance, we believe that the foundation for an effective and compliant IT environment is to have an in-depth understanding of the issues, as well as having the practical knowledge to resolve them. FAST Compliance can offer your organisation access to a variety of CPD & IAITAM registered training courses, seminars and events. With tuition from experts in Software Asset Management and Software Licensing, our training courses provide vendor-independent information, insight, practical advice and real life examples. Our training courses will offer you the opportunity to network and share experiences with your peers, as well as providing a range of benefits such as specific skills and personal qualifications. Training Courses & Seminars FAST Approved Software Manager s Workshop FAST Approved Software Auditor s Day International SAM Institute Training Software Asset Management FAST Compliance Manager Microsoft Licensing Virtualisation Software Licensing Data Protection Act and the Impact on IT Policies and Procedures Training Courses & Events

3 two CONTENTS 3-4. FAST Approved Software Manager s Workshop 5-6. FAST Approved Software Auditor s Day 7-8. The International SAM Institute 9. IAITAM Certified Software Asset Manager Training Course 10. FAST Compliance Manager Training Course 11. Microsoft Licensing Training Course 12. Virtualisation Software Licensing Training Course 13. Software Asset Management Training Course 14. Data Protection Act and the Impact on IT Webinar 15. Policies and Procedures Webinar 16. Account Manager Surgeries 17. Regional Discussion Forums 18. On-Site Training

4 three FAST APPROVED Software Manager s Workshop Software Manager The one day FAST Approved Software Manager s Workshop is the first step on the FAST Compliance Programme, providing you with a comprehensive view of the processes involved in obtaining the FAST Standard for Software Compliance (FSSC-1). You are provided with an information pack that will guide you through the FAST Compliance Programme. You will sit an end-of-day exam and, if successful, obtain the FAST Approved Software Manager qualification. This training course has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Excellent presentation, very well-managed, one of the best courses I have ever attended Training Courses & Events

5 four Legislation There are more than 22 pieces of legislation that impact on IT usage in the business environment. Organisations that do not abide by the law risk corporate and financial penalties and possible criminal charges. Areas of Concern Liabilities Copyright and Trademarks Other legislation Gap Analysis The FAST Compliance tool for measuring an organisation s current software compliance status against the FAST Standard for Software Compliance FSSC-1. Why conduct a Gap Analysis? Benefits of the Gap Analysis Online Self-Assessment Gap Analysis Account Manager conducted Gap Analysis Software Licensing All commercially produced software is sold or distributed with a legally binding agreement between the software publisher/manufacturer and the user. These use rights provide the framework within which the software may be used. What are licences? Key terminology Licence types Policies and Procedures An organisation s software management policies should state the commitment to software management principles and set out its approach to managing software. Why have policies? Formulating policies What should they cover? Other areas of risk Disciplinary for breach FAST Approved Software Manager s Workshop from 595 per person. Free for FAST Compliance Programme Standard & Plus customers. Contact us for terms and conditions or to find out more.

6 five FAST APPROVED Software Auditor s Day Software Auditor The one day FAST Approved Software Auditor s Day is the second training course for organisations working through the FAST Compliance Programme. With a focus on software auditing and reconciliation this training course will provide you with a comprehensive view of the processes involved in obtaining the FAST Standard for Software Compliance (FSSC-1). On this course, you are provided with an information pack to help you through the FAST Compliance Programme. You will sit an end-of-day exam and, if successful, obtain the FAST Approved Software Auditor qualification. This training course has been certified by the Continuing Professional Development Service can count towards an individual s personal CPD certification. Why Audit? One of the key aspects of managing software is to be aware at all times of what software is installed within the organisation. The need to audit The purpose of auditing The benefits of auditing Great day at the course, thoroughly enjoyed it Training Courses & Events

7 six FAST Compliance Manager An overview of the FAST licence management tool that enables organisations to centralise all licence entitlement records and proof of ownership. Functionality Reporting Planning As with any project, adequate planning is essential to ensure objectives are achieved. Determining your current position Planning the project Resources Financial commitment Audit Tool Methodology & Selection A software auditing tool will assist with the software audit process. Audit tool methodology Selection of audit tools Audit tool capabilities Data management Reconciliation Reconciliation ensures that licensing limits are not exceeded. The reconciliation process involves cross checking software purchases (shown by entitlement and use rights) against software inventory and usage (the results of the software audit). Readiness statements Licence reconciliation Software Logistics Ongoing management Organisations need to maintain their Software Management processes. Once the project is complete and the organisation has achieved registration to the FAST Standard, the IT policies & procedures and the FAST Compliance Programme need to be incorporated into everyday business practice. FAST Approved Software Auditor s Day from 595 per person. Free for FAST Compliance Programme Standard & Plus customers. Contact us for terms and conditions or to find out more.

8 seven INTERNATIONAL SAM Institute The International SAM Institute With five key modules to choose from, all of the carefully developed International SAM Institute training courses held at our central facility in Amsterdam, Netherlands, will provide you with an official IAITAM accreditation. Achieving IAITAM certifications will allow you to develop your core competancies in Information Technology Asset Management (ITAM), crucial for maximising the return on investment (ROI) from investments into your infrastructure. Why certify? A globally recognised industry benchmark for excellence in IT Asset Management Qualifications with measurable ROI for participating organisations Meet financial, risk and efficiency based objectives Industry best practice and understanding avenues for savings, compliance, global governance and revenue generation within your business Increased potential earnings Excellent presentation, very well-managed, one of the best courses I have ever attended Training Courses & Events

9 eight IAITAM Certified Software Asset Manager - 2 days This interactive training course provides a foundation for managing software assets with a focus on the ever changing variables that occur within Software Asset Management (SAM). You will learn how SAM can play a strategic role in achieving the overall goals of your organisation, as well as the importance of SAM in today s dynamic access anywhere world. IAITAM Certified Hardware Asset Management Professional - 2 days Designed to address the various challenges facing IT professionals in managing hardware assets, this training course follows the lifecycle of IT hardware assets beyond the scope of cradle-to-grave and discusses the business practices that can be best used to manage those assets efficiently and cost-effectively. IAITAM Certified Mobile Asset Manager - 2 days This two day training course prepares the individual and their organisation for the management of mobile devices and uncovers a complexity to ITAM that has never been seen before in the IT environment. Designed to arm delegates with the knowledge they need to seamlessly manage personnel, policies and procedures, this course encompasses both organisational owned assets as well as BYOD (Bring Your Own Device), assets owned by employees. IAITAM Certification in IT Asset Disposal - 2 days Designed to prepare individuals to manage the IT asset disposal process within an organisation, this training course breaks down best practices within IT Asset Disposition (ITAD). Delegates whose job responsibilities include ITAD, will take away the knowledge of how to avoid risk of data loss and public exposure that surround a breakdown in ITAD process management. IAITAM Certified IT Asset Manager - 4 days Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organisation s ITAM Program. The intense four day course is packed full of information and real-world experiences designed to make your ITAM Program more efficient and effective, and will allow professionals to review their existing infrastructure, policies and processes from the existing model and plan a real-world IT Asset Management Program for the future. Two day training courses at the International SAM Institute range from 1,250 per person, with the four day training courses from 2,400 per person.

10 nine IAITAM CERTIFIED Software Asset Manager Applied Software Asset Management The Certified Software Asset Manager (CSAM) training course forms part of the International SAM Institute and is run from our purpose built training facilities at the FAST Compliance Head Office in Maidenhead, Berkshire*. From software piracy and compliance issues, to legislative matters and organisational changes, it is essential to evaluate both the internal and external forces that could define how an organisation manages their IT assets. In this course, delegates will learn best practices in Software Asset Management which include important aspects of software management such as acquisitions, documentation, matters of compliance, how to clearly identify goals and how to quantify success. The CSAM course, as with all of the International SAM Institute courses convey the same primary goal of educating IT professionals in effective asset management, automation and centralisation. When all is combined, this understanding will equate to a higher return on investment (ROI), compliance risk mitigation and increased overall productivity. *The CSAM training course can also be conducted at the International SAM Institute s central facility in Amsterdam, Netherlands. Key agenda points Software Licence & Agreement Negotiations Current Legislation Affecting SAM Microsoft Licensing Models Microsoft Volume Licensing Agreements & Software Assurance fundamentals Setting & managing critical IT policies such as MDM/BYOD within a compliant licensing environment CSAM Training Course from 1250 per person. Contact us for terms and conditions or to find out more Training Courses & Events

11 TRAINING COURSE ten FAST Compliance Manager What is FAST Compliance Manager? FAST Compliance Manager (FCM) is a software licence management tool that will help you control your organisation s software assets more effectively. Available at a discounted rate for qualifying customers as part of the FAST Compliance Programme benefits or at an additional fee for non-programme customers, it provides a central repository for storing licence information and enables you to track the software you have installed against your organisation s entitlement. What the course offers The course will assist you in assessing and managing your software compliance position on an ongoing basis. This one day training course will provide practical, hands-on advice about the product and how your organisation can fully utilise the benefits that FAST Compliance Manager brings. It has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. By completing this course you will gain the personal achievement of becoming an accredited FCM User. Key agenda points Overview and administrator functionality Proof of entitlement Licence data entry and management Associated assets Licence transactions Licence import routines Software usage imports Software families Licence record matching and compliance Reporting FAST Compliance Manager Training Course from 269 per person. Contact us for terms and conditions or to find out more.

12 eleven TRAINING COURSE Microsoft Licensing Microsoft Licensing This one day Microsoft Licensing Training Course provides an in depth understanding of the complexities of Microsoft Licensing and is a must for all IT professionals tasked with optimising their licensing estate within an on premise, off premise or hybrid environment. The course explores the various Microsoft technology licensing options, their agreement types and associated benefits and how these can be applied to Microsoft products. The Microsoft Certified Technology Specialist will cover how the agreement types can be utilised to ensure your organisation remains compliant within a complex licensing environment and how you can optimise your licensing position, whilst managing critical IT procedures and policies such as MDM, BYOD permissions within mixed on premise, off premise and hybrid cloud environments. The course will uncover the benefits of Software Assurance and how it can support the technology roadmap of your organisation whilst taking a closer look at the key technologies and forthcoming developments across the Microsoft stack. This course has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Key agenda points Licensing basics/channels Licensing terms and usage rights Microsoft Technology Review Microsoft Licensing Models Microsoft Volume Licensing Agreements & Software Assurance fundamentals Setting & managing critical IT policies such as MDM/BYOD within a compliant licensing environment Microsoft Licensing Training Course from 269 per person. Contact us for terms and conditions or to find out more. A very good session. Greatly exceeded expectations for usefulness & interest Training Courses & Events

13 TRAINING COURSE twelve Virtualisation A good overview of the topic, which has definitely improved my understanding. Virtualisation Software Licensing This highly popular course focuses on the latest virtualisation technologies available for both desktop and server environments and how they can provide the flexibility to streamline your organisation s IT provision. Virtualisation provides many significant and important benefits such as reducing hardware costs, improving flexibility and speed of provision and optimising energy utilisation. However, licensing your technology and providing appropriate user access and usage rights within a virtualised environment can be a minefield. This course will deep dive into how to unravel the mysteries around licensing all your core business applications and software with virtualisation technologies to ensure that your organisation is not just optimised, but also compliant within what can be a complex IT architecture landscape. This course has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Key agenda points Introduction to Virtualisation Overview of Virtualisation technologies Licensing Virtual scenarios Licensing in the Cloud/SAM considerations Planning for change Virtualisation Software Licensing Training Course from 269 per person. Contact us for terms and conditions or to find out more.

14 thirteen TRAINING COURSE Software Asset Management About this training course This full day course provides an introduction to Software Asset Management (SAM) and is aimed at anyone who is new to SAM or embarking on a SAM project within their organisation. Topics include an introduction to SAM, the benefits of full life-cycle asset management, producing a business case for SAM within your organisation, the roles within the SAM process, guidance on embedding SAM effectively into your organisation and the toolsets and procedures required to sustain it. This interactive course includes activities around SAM and you will sit an exam at the end of the day. You will also receive a certificate upon completion of the course. This training course has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Key agenda points Introduction to SAM Why your organisation needs SAM The business case for SAM SAM roles and processes How to implement SAM Embedding SAM for the future Software Asset Management Training Course from 269 per person. Free for FAST Compliance Programme Plus customers. Contact us for terms and conditions or to find out more Training Courses & Events

15 ONLINE TRAINING fourteen Data Protection Act Data Protection Act & the Impact on IT Attend this webinar for a great introduction to the elements of the Data Protection Act 1998, responsible for governing the processing of personal data and sensitive personal data within any organisation. The trainer will discuss the Data Protection Act (DPA) including its origins and coverage. The Eight Principles will be explained alongside definitions within the Act and those that it is relevant to. All organisations have the responsibility to ensure that the Data Controller is working in accordance with the Data Protection Act. Learn how this impacts on an IT department specifically and the policies and procedures that are required as a result. This webinar has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Key agenda points Origins and coverage of the DPA Definitions within the DPA Notification requirements Main principle of the DPA Roles & responsibilities for compliance Policies required by the DPA and the impact on IT processes Data Protection Act Webinar from 99 per person. Contact us for terms and conditions or to find out more. The best webinar that I have ever been on and could easily have gone on for a few more hours.

16 fifteen ONLINE TRAINING Policies and Procedures Policies and Procedures Policies and Procedures are vitally important within any company. The tricky part is how to know what makes a good policy and procedure, why end users need them and why they must adhere to them. Writing a good policy or knowing how to enforce one is a stumbling block for many organisations. It is easy to feel unsure about them and it can be difficult to know what you can and cannot enforce as well as wording them in a clear and concise manner. Using our knowledge and experience of implementing policies and procedures for many organisations, we have created a webinar to help you define yours. This webinar has been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Key agenda points What are policies and procedures? Why should my organisation have them? Formulating policies What should they cover? Common mistakes Other areas of risk and tips on reducing your risk Disciplinary for breach of policy The best webinar that I have ever been on and could easily have gone on for a few more hours. Policies and Procedures Webinar from 99 per person. Contact us for terms and conditions or to find out more Training Courses & Events

17 ONLINE TRAINING sixteen Account Manager Surgeries Account Manager Surgeries These surgeries are a great benefit to customers working on the FAST Compliance Programme. Offering the opportunity to network with peers in the industry who face the same issues and challenges, you will receive guidance from the FAST Account Management team on how to overcome these obstacles. Each month the Account Managers will chair a 45 minute webinar starting at 9.15am, which will focus on a key topic. The major benefit is that you do not need to leave your desk, so in these challenging times when resource and cost is an issue, you can still keep up to date with the hot topics without having to spend any time away from the office. These webinars have been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. Popular discussion topics Common pitfalls in licensing Time and resource issues FAST Tools and Professional Services Licence management tool benefits Risk assessment of unidentified files Success stories of the FAST Compliance Programme GAP and LER Oracle and ITIL Green and Efficient IT Crossover with Other Standards Account Manager Surgeries are free for all FAST Compliance Programme customers.

18 seventeen REGIONAL Discussion Forums Regional Discussion Forums The Regional Discussion Forums are free for customers to attend and are included as part of the FAST Compliance Programme benefits. The Forums bring together different businesses and industries to discuss issues surrounding IT Compliance and Software Asset Management, as well as top tips on how to achieve the FAST Standard for Software Compliance (FSSC-1). These Forums have been certified by the Continuing Professional Development Service and can count towards an individual s personal CPD certification. The Regional Discussion Forums will cover many other issues FAST customers may have been faced with or will be faced with in the future and are held across the UK in various locations. Popular discussion topics Bring Your Own Device (BYOD) Policies and procedures Discovery tool selection and capabilities Entitlement collection and cataloguing Data analysis Data management Green and efficient IT Software/hardware asset management ISO standards ITIL best practices Social media Legislation surrounding & internet use Regional Discussion Forums are free for all FAST Compliance Programme customers Training Courses & Events

19 TRAINING COURSE eighteen On-Site Training We offer bespoke packages to cater for any size group. Please contact the FAST team for further information. On-Site Training Do you struggle to find time for off-site training? Do you need compliance skills within your organisation? Has your training budget for travel and accommodation been reduced? FAST Compliance are able to offer all of our training courses on-site. Key On-Site benefits No travel or accommodation expenses We will book a time and date for your convenience The whole team can be involved at no extra cost There is an opportunity for Directors to participate You will have a dedicated trainer to focus on your key areas of interest and to answer your questions On-Site Training Courses and Bespoke Packages available. Please contact us to discuss your requirements or for a quote.

20 Software Asset Management Baseline Advice Enablement Baseline Tools Programme Training Procedures Professional services Baseline Managed services Professional services Scenario Analysis Licence advisory services Programme Training Policies Mitigate risk Software Asset Management Baseline Software Asset Management Visit for more information on the upcoming courses, dates and locations. To book your place contact our Events Team at: or call FAST is a trading name of FAST Compliance Limited, which is part of Crayon Group. FAST is a registered trademark of the Federation Against Software Theft, licensed to FAST Compliance Limited. All rights reserved.