Republic Polytechnic School of Information and Communications Technology C352 Management Information Systems. Module Curriculum

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1 Republic Polytechnic School of Information and Communications C352 Management Information Systems Module Curriculum This document addresses the content related abilities, with reference to the module. Abilities of thinking, learning, problem solving, and teamwork, communication, debating and defending are addressed by the system wide curricular practices at the institute. In this module, students will learn the fundamental concepts of information systems, and how information systems and the underlying technologies serve the business. Students will also learn the different types of information needs and the issues relating to information system ethics & security. Module Objectives Upon completing this module, students should be able to: Understand why businesses need information technology, and describe how modern enterprises use information systems to meet business needs and to create competitive advantage. Describe how key enterprise applications (ERP, CRM, SCM, etc) and application systems (decision support systems, business intelligence, transaction processing systems, etc) support the respective business units and functions. Recognise the key issues related to management of information systems, such as budgeting, purchase or outsource strategies, information security and ethical issues. Following are the content related abilities strengthened by the curricular processes of the module: Information Needs and Recognize the need and usefulness of information for the operation of business Identify the different information needs of different levels of management within an organization Explain and illustrate the different components of an information system the IPOS model Describe and explain how organizations use hardware, software, data, and networks as resources to perform input, processing, output, storage to transform raw data into information. Examine and analyze how businesses uses the Internet to achieve business objectives Classify the different online payment systems and determine appropriate payment options. Describe and explain the difference between corporate Intranets and Extranets and demonstrate their respective implementations. Enterprise

In this module, students will learn the fundamental concepts of information systems, and how information systems and the underlying technologies serve the business.

2 Recognize how Enterprise serve the needs of businesses or business units Analyze the information needs of management and how information systems decision support systems might aid in the decision making process Examine and explain how IT and the Internet have enabled start-ups and established enterprises to create new ways of doing business Identify, analyse business requirements and propose designs of possible information systems solutions to business problems or opportunities. Management Evaluate and differentiate the different frameworks available for IT planning and demonstrate how it is used in planning for an IS system Select and justify the choice of developing an IS system build, purchase or outsource Identify the key issues related to management of information systems Module Assessment This module is assessed as follows: Daily Grade 50% Understanding Tests -50 %

designs of possible information systems solutions to business problems or opportunities.

3 Module Synopsis In this module, students will learn the fundamental concepts of information systems, and how information systems and the underlying technologies are used to gain competitive advantage in businesses. Students will also learn the different types of information needs and the issues relating to information system ethics & security. Module Design: Key Sections: S/No Key Sections Objective 1 Introduction How MIS supports the objectives of a business or organization. 2 Information Hardware, software and infrastructure technologies that make up an information system (incl. the internet & standards, eg. XML??) 3 Enterprise Business, Decision Support Systems, Strategic IS Systems 3 Management of IS Planning, implementing and managing IS Proposed Module Outline Week Section Learning Issues 1. Introduction Why Businesses Need Information The need and usefulness of information Difference between data and information 2. Introduction Usage of Information How different levels of organizational hierarchy results in different usage of information The different information needs of different levels of management within an organization 3. Introduction Fundamentals of Information Systems What is a System? IPOS concept Major functions of a system 4. Information Introduction to Computer Systems Components of information systems IPOS Technologies supporting each of the components How organizations use hardware, software, data, and networks as resources to perform input, processing, output, storage to transform raw

Module Design: Key Sections: S/No Key Sections Objective 1 Introduction How MIS supports the objectives of a business or organization.

4 data into information. 5. Information 6. Information 7. Information 8. Enterprise 9. Enterprise 10. Enterprise 11. Enterprise Internet Business Models Brick-and-Mortar business models Internet models used in online businesses. Electronic Commerce (EC) Models B2B, B2C, B2G, C2C Electronic Commerce Technologies The main features of an e-transaction system Payment systems (e-money, credit card, micro-transactions, paypal etc) Determining appropriate payment options for different business contexts. Intranets, Extranets, and Electronic Collaboration Corporate Intranets and Extranets Enterprise Collaboration Systems Information Systems for Business Operations How Enterprise support the business Business Information Systems and Transaction Processing Systems Information Systems for Managerial Decision Support What information does management need? How do Decision Support Systems support management? Information Systems for Strategic Advantage Fundamentals of Strategic Advantage Learn about the different types of strategic applications How to use IT for strategic advantage to achieve the business goals System Architecture Learn how to architect a simple IS Choose among the different technologies to implement the IS that students already know. 12. Management Planning for MIS Framework for IT planning Stages of IT planning (Strategic IT planning, Information Requirements Analysis, Resource Allocation, Project Planning) 13. Management Developing & Delivering MIS Understand the issues that impact the successful delivery of a application Issues such as communication, team structure, strengths and weaknesses, methodology, managing tight time constraints, PM issues should surface. Address change management in IS implementation

Electronic Commerce (EC) Models B2B, B2C, B2G, C2C Electronic Commerce Technologies The main features of an e-transaction system Payment systems (e-money, credit card, micro-transactions, paypal etc)

5 14. Management Outsourcing of MIS Needs and benefits for outsourcing (from small startups, SME to MNCs) Key ingredients in successful outsourcing. (managing SLAs, monitoring, B2B agreements etc) Problems associated with outsourcing. 15. Management Enterprise and Global Management of Information Managing Information Resources and Technologies Global Information Management Managing emerging, existing and disparate legacy systems 16. Management Organizing and staffing of IT department How to organize an IT department to support the business goals/needs References: INTRODUCTION TO INFORMATION SYSTEMS: A Networked Enterprise Perspective James O Brien ISBN: ESSENTIALS OF MANAGEMENT INFORMATION SYSTEMS: Managing the Digital Firm Kenneth C. Laudon/Jane P. Laudon ISBN:

Management Enterprise and Global Management of Information Managing Information Resources and Technologies Global Information Management Managing emerging, existing and disparate legacy systems 16.

Fundamentals of Information Systems, Seventh Edition

Fundamentals of Information Systems, Seventh Edition Chapter 1 An Introduction to Information Systems in Organizations 1 Principles and Learning Objectives The value of information is directly linked to how it helps decision makers achieve the organization