SCANIA TOTAL TRANSPORT SOLUTIONS. MAINTENANCE & REPAIR solutions

Transcription

1 MAINTENANCE & REPAIR solutions

2 programmes at a glance In today s highly competitive business environment, Scania understands the importance of minimising downtime and keeping your vehicles on the road where they belong. Scania is a global supplier of heavy-duty trucks, a wide range of buses and coaches, as well as industrial and marine engines and complete gensets. The Scania approach is to provide a Total Transport Solution for customers that goes far beyond the provisioning of vehicles or engines. This holistic approach covers correct initial specification and delivery, access to the Scania Peak Efficiency Programme, our range of Maintenance and Repair programmes, including planned and preventative maintenance, plus access to genuine Scania replacement parts and approved exchange parts, as well as end-of-life disposal solutions. Our Maintenance and Repair programmes provide peace-of-mind with no lock-in contracts, and they can be tailored to suit your individual application and requirements. Our Total Transport Solutions concept is dedicated to ensuring your Scania products operate at their more efficient level, for as long as possible, delivering you the ability to gain the highest asset utilisation, leading to reduced running costs; all of which flows directly to your bottom line. When correctly maintained, a Scania truck, bus or engine will hold its value and perform consistently throughout its working life, and reduce the potential for costly unplanned downtime. The specially tailored Scania Maintenance and Repair programmes offer three levels of cover; Maintenance, Maintenance + Driveline and Maintenance + Repair. These programmes are detailed within this brochure, but please do not hesitate to contact your Account Manager or our branches nationwide, to find out more information. Maintenance Programmes are available on new and used vehicles (irrespective of age) while the Maintenance + Driveline and Maintenance + Repair Programmes only apply to new vehicles and vehicles up to 12 months old. The Programmes are extremely flexible and can be adjusted at any time to meet changing business needs. All Scania Maintenance & Repair Programmes have the potential to save your business money as you are getting highly competitive Genuine Parts pricing and great value rates on labour. Scania also guarantees that all work performed is carried out by factory-trained technicians in Scania owned or authorised workshops. Monthly fees are agreed up-front, which allows you to accurately control and forecast expenditure. Your business benefits from a smoother cash flow and a healthier bottom line.

3 Maintenance programme The Scania Maintenance Programme delivers peace-of-mind by ensuring that your vehicle is regularly serviced at a consistently high standard by factory-trained technicians in Scania workshops. Using our agreed and fixed monthly payments, you can predict your maintenance costs from start to finish, safe in the knowledge that you are paying our lowest possible parts and labour rates, and that your vehicles or engines are being serviced at the correct intervals, as agreed, reducing the risk of unplanned downtime. We also include the convenience of regular software updates to ensure your engines are running at peak efficiency. Plus we offer a wide range of individually tailored additional features, which can be added to this programme, to further enhance your peace-of-mind that your vehicles or engines remain efficient, compliant and working hard for you. Standard key benefits options Routine services Consumables Vehicle Software Update Scania Communicator - Monitor Agreed/fixed monthly fees Lowest part and labour rates available Tailored service schedule Reduced downtime Annual roadworthy inspection Consumables Plus Preventative Maintenance Scheduled Service pick-up and delivery Scania Communicator - Control Fleet Management

4 Maintenance + Driveline programme The Scania Maintenance + Driveline Programme provides additional benefits to keep your vehicle s vital driveline turning over smoothly. The programme can be tailored to your individual needs and operating requirements, and includes preventative maintenance and general wear and tear or failure of driveline, as well as powertrain and transmission. This extended coverage ensures the running gear remains in prime condition across the contract period, maximising uptime, and removing the risk of a major powertrain/driveline failure and the attendant cost. Where repairs are carried out they will use genuine Scania parts to ensure your vehicle remains 100% Scania. Standard key benefits options Routine service Consumables Plus Preventative Maintenance - driveline General wear/tear and failure - driveline Engine and transmission Central gear and drive axle Vehicle Software Update Scania Communicator - Monitor Agreed/fixed monthly fees Lowest part and labour rates available Tailored service schedule Reduced downtime Extended coverage Annual roadworthy inspection Scheduled Service pick-up and delivery Scania Communicator - Control Fleet Management

5 Maintenance + Repair programme The Scania Maintenance + Repair Programme is a package that encompasses virtually the entire vehicle. It includes all service maintenance and repairs, as well as Preventative Maintenance. Our most comprehensive assurance package even comes with an on road guarantee, which gives you ultimate peace-of-mind that you are covered wherever your vehicles or engines are operating. For vehicles we include 24/7 national roadside assistance and if required, towing, but we believe that by following the Maintenance + Repair programme the potential for unplanned downtime has been significantly reduced. The comprehensive nature of the cover extends far beyond major driveline and powertrain as far as climate control, cooling systems, steering and suspension and cab and chassis. It s bumper-to-bumper cover for a single monthly, individually agreed fee, that gives you more time to focus on doing what you do best; running your business. Standard key benefits options Routine services Consumables Plus Preventative Maintenance Wear/tear and failure Brake Cab and chassis Central gear and drive axle Climate control Cooling system Electrical system Engine and transmission Steering and suspension Vehicle Software Update Scania Communicator - Monitor Agreed/fixed monthly fees Lowest part and labour rates available On road guarantee* Tailored service schedule Reduced downtime Full coverage 24/7 National Roadside Assistance Annual roadworthy inspection Scheduled Service pick-up and delivery Scania Communicator - Control Fleet Management 24/7 National Towing

6 Standard features Maintenance programme Maintenance + Driveline programme Maintenance + Repair programme Routine services Consumables Consumables Plus Preventative Maintenance Driveline Complete vehicle Scania Communicator - Wear/tear and failure - driveline Wear/tear and failure - complete vehicle Standard Options

7 TAILORED MAINTENANCE & REPAIR By tailoring your Programme to include ancillary equipment you ll be able to reduce the number of potential suppliers you need to deal with to a single one-stop shop with Scania. Optional equipment and services: Trailers Tyre management Refrigeration units Tippers Bodywork Tail lifts Cranes Wheel Alignment PTO equipment Demountable equipment Consumables Consumables Plus+ Oil supply Preventative Maintenance - Driveline Roadworthy inspection Scheduled service pick-up and delivery Scania Communicator - Control Standard exclusions: Accident damage Tyres, wheels and balancing Inhibitor, oils, lubricants and consumables between services Misuse/Driver Abuse Freight Bodywork Fire Paintwork Additional costs with working around a superstructure/bodywork Poor fuel Trailer connections, couplings, turntables and suzi coils Glass Work conducted outside of Scania authorised workshops Non-Scania radios, computers, CB and UHF radios No fault found claims Service: Scania recommended maintenance (X,S,M,L) Consumables: Globes, fuses, relays (provided during routine services) Consumables Plus: Drive belts, wiper blades, top-up fluids (provided during routine services) Preventative Maintenance: List of to be replaced at set intervals determined by vehicle application Annual Wheel Alignment Check An annual wheel alignment check extends the scope of preventative maintenance by identifying potential problems early and enables owners to take appropriate action to prevent longer term damage Correct wheel alignment significantly improves the life of your tires, enhances braking performance and improves fuel economy Wheel alignment includes report, measuring of axles and adjusting toe in & steering wheel position. Additional charges will apply if wedges or adjustment blocks need to be installed/adjusted. Please note this service is only available at Scania Workshops during scheduled servicing.

8 more information To obtain a quotation for the vehicles in your fleet, please contact your nearest Scania branch. For more information please go to CENTRAL Office Northbourne Rd Campbellfield, 3061 Tel: (03) Scania Vic (Campbellfield) Northbourne Rd Campbellfield, 3061 Tel: (03) Scania Vic (Dandenong) 2/66 Greens Rd Dandenong South, 3175 Tel: (03) Scania Vic (Laverton) Boundary Rd Laverton, 3026 Tel: (03) Scania NSW (Prestons) Lyn Pde Prestons, 2170 Tel: (02) Scania NSW (Newcastle) 1 Enterprise Dve Beresfield, 2322 Tel: (02) Scania Qld (Richlands) 149 Archerfield Rd Richlands, 4077 Tel: (07) Scania Qld (Pinkenba) 213 Holt St Pinkenba, 4008 Tel: (07) Scania SA (Wingfield) Cormack Rd Wingfield, 5013 Tel: (08) Scania WA (Kewdale) Abernethy Rd Kewdale, 6105 Tel: (08) Scania WA (Bunbury) 12 Proffit St Davenport, 6230 Tel: (08) NJ S OF WAGGA (Wagga Wagga) 301 Copland St Wagga Wagga, NSW 2650 Tel: (02) K & J TRUCKS (Coffs Harbour) Lot 1 Pacific Hwy Boambee, NSW 2450 Tel: (02) RSC Diesels (Cairns) Ponzo St Woree, QLD, 4868 Tel: (07) SAU