Setting Up Guide. for Your Sprint Power Vision SM Smart Device Treo 700P by Palm

Transcription

1 Setting Up Guide for Your Sprint Power Vision SM Smart Device Treo 700P by Palm

2 Copyright Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the Going Forward logo, and other trademarks are trademarks of Sprint Nextel Palm, Inc. All rights reserved. Blazer, Palm, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS Co., Ltd. s NetFront 3.0 Internet browser software ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. GoodLink is a trademark or registered trademark of Good Technology, Inc. in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. PN: v 1.0

3 Table of Contents Getting Started Which Application Should I Use? Setting Up the VersaMail Application How Do I Get Started? Setting Up VersaMail to Work With Common Providers Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync Account Setting Up Sprint PCS Business Connection SM Step 1: Create a Business Connection Account Step 2: Install the Business Connection Desktop Software Step 3: Set Up the Business Connection Desktop Software Step 4: Install Business Connection on Your Device Step 5: Set Up Business Connection on Your Device Setting Up the Web Browser to Access Setting Up GoodLink

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5 Getting Started You have several options for reading and sending on your Treo 700P smart device. Just like on your computer, you can choose from various applications to manage your . (Additional fees may apply for services.) This guide shows you the various options and walks you through setting them up, so that you can use your device to get the most out of your current accounts. Your Treo 700P smart device comes with four applications: The VersaMail application Sprint PCS Business Connection SM Web browser GoodLink Getting Started For personal mail services such as EarthLink, Gmail, AOL, and Yahoo! Mail Plus, as well as for Microsoft Exchange ActiveSync For secure corporate For Web-based mail, such as Hotmail, Gmail, and Yahoo! For IT-provisioned secure enterprise mail This guide explains how to determine which application is right for each of your existing accounts. If you want to, you can set up more than one application to work with separate accounts. Getting Started 1

6 Which Application Should I Use? If I want to I can use Access an account that s set up on my Mac computer Install additional software on my computer and maintain an always-on connection between my computer and the Internet Access my corporate using my IT department s GoodLink Server software Check free Web mail, such as Hotmail, Gmail, or Yahoo! 1 Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL 2 Use the Sprint Web site to check multiple addresses from any computer connected to the Internet Access from an existing personal account without any extra software or account sign-up Sync my and organizer information with my company s Exchange server Sync my with my company s Domino server Access from two or three accounts 1 Gmail accounts only. 2 Secondary accounts only; you must set up a Business Connection account as your primary account. 2 Getting Started

7 If I want to Access from four to eight accounts Access from my IMAP account I can use Getting Started Use the Advanced Encryption Standard (AES) while sending and receiving messages Use Secure Sockets Layer (SSL) while sending and receiving messages Work with messages when I m not connected to the Internet (for example, when I m on a plane) Access the Contacts application on my device to address messages Access my corporate directory to address messages Getting Started 3

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9 Setting Up the VersaMail Application The VersaMail application gives you access to your personal or company on your device. After you enter your account settings, open the User Guide for the VersaMail Application for information on sending and receiving messages and customizing your VersaMail application settings. On your computer, go to Start > Programs > Palm > User Manuals > VersaMail_UserGuide.pdf. Note: If you have multiple accounts, you must enter settings for each account. VersaMail How Do I Get Started? 1. If you already use the VersaMail application on a Palm OS device and you want to transfer those settings to your new Treo device, see Upgrading an Existing Account in the User Guide for the VersaMail Application. 2. If you re entering settings for an account on a Lotus Notes server or a Microsoft MAPI server, see the setup steps in Working With Accounts on Your Computer in the User Guide for the VersaMail Application. 3. If you re entering settings for an account that uses Microsoft Exchange ActiveSync, go to Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync Account on page 11. VersaMail 5

10 4. If your provider is listed below, go to Setting Up VersaMail to Work With Common Providers on page 7. AOL Comcast RCN Apple.Mac CompuServe SBC/PacBell AT&T Global Covad SBC/Prodigy AT&T WorldNet EarthLink Speakeasy Bell South Gmail Verizon DSL Cablevision Mail.com Yahoo! Charter NetZero (fee-based accounts only) 5. If your provider s name is not listed above, see Setting Up VersaMail to Work With Other Providers in the Sprint Power Vision SM Smart Device Treo 700P by Palm guide. On your computer, go to Start > Programs > Palm > User Manuals > UserGuide700p_Sprint.pdf. You can also access the guide directly on your device. Press Applications and select My Treo. 6 VersaMail

11 Setting Up VersaMail to Work With Common Providers 1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard. 2. Press Applications and then select . VersaMail 3. Select Continue to begin the setup. VersaMail 7

12 4. Change the name for this account from VersaMail to something descriptive, such as Home Select your provider from the Mail Service list, and then select Next. 6. In the Username field, enter the part of your address that comes before sign. 8 VersaMail

13 Note: For some providers you need to enter your full address. Check with your provider. 7. Select Unassigned in the Password field, enter your password, select OK, and then select Next. VersaMail 8. Check the information provided and make changes if necessary. Select Next. On the next screen, select Done. VersaMail 9

14 9. Select Yes. On the next screen, select OK to go to the account Inbox. 10. Select Get to start retrieving messages from your account. If prompted, select Yes to turn the phone on, and then select Yes to connect to the Internet. 10 VersaMail

15 Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync Account If your corporate system uses Microsoft Exchange Server 2003, you may be able to use Microsoft Exchange ActiveSync on your device. Microsoft Exchange ActiveSync works with the Calendar, Contacts, and VersaMail applications on your device to directly download calendar events, contact information, and messages from the server without going through your desktop computer. VersaMail Exchange Server See the User Guide for the VersaMail Application for complete setup instructions. VersaMail 11

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17 Setting Up Sprint PCS Business Connection SM With Sprint PCS Business Connection SM you can use your device to access your on your corporate Exchange or Domino server. Depending on your account type, the setup steps vary, as follows. If you have a personal account that you want to check on your device, complete these steps on the following pages: Step 1: Create a Business Connection Account on page 14 Step 2: Install the Business Connection Desktop Software on page 15 Step 3: Set Up the Business Connection Desktop Software on page 18 Step 4: Install Business Connection on Your Device on page 21 Step 5: Set Up Business Connection on Your Device on page 24 If you have a Web-based account that you will check only on the Web, complete these steps on the following pages: Step 1: Create a Business Connection Account on page 14 Step 4: Install Business Connection on Your Device on page 21 Step 5: Set Up Business Connection on Your Device on page 24 Business Connection If you have a corporate account that was set up by your company s IT administrator, complete these steps on the following pages: Step 4: Install Business Connection on Your Device on page 21 Step 5: Set Up Business Connection on Your Device on page 24 After you set up Business Connection, go to log in to your Business Connection account, and then click the Help link for information on sending and receiving messages, customizing your Business Connection settings, and setting up additional accounts. Sprint PCS Business Connection 13

18 Step 1: Create a Business Connection Account 1. On your computer, make sure you re logged in to your Exchange or Domino server, and then go to Enter your device s phone number, and then click Click here to get your account password. Tip: To find your phone number, press Phone, press Menu, select Options, and then select Phone Info. Your number appears on the Phone Info screen. If you get a message that your phone is not on, press and hold Power/End to turn on the phone, and then repeat the preceding steps. 2. Fill in the blanks. Tip: Your Business Connection username and password can be anything you want. They do not need to match your account username and password. 14 Sprint PCS Business Connection

19 3. Click Save. Step 2: Install the Business Connection Desktop Software 1. Click Download to copy the Business Connection desktop software installer to your computer. Business Connection Sprint PCS Business Connection 15

20 2. Click Save to store the file on your computer. 3. Select the folder where you want to store the file, and then click Save. 16 Sprint PCS Business Connection

21 4. Click Run. If a security warning is displayed, click Run again. 5. Click Yes. 6. Close all programs that are running on your computer except your Web browser, and then click Next. Business Connection Sprint PCS Business Connection 17

22 7. Follow the onscreen prompts to finish the installation, and then click Finish. Step 3: Set Up the Business Connection Desktop Software 1. Enter the username and password you created for your Business Connection account on the Web, and then click Next. (Leave the two boxes checked.) 18 Sprint PCS Business Connection

23 2. Leave the Enable mobile access to mail, calendar, and contacts box checked, select the type of mail server you want to connect to, and then click Next. 3. Uncheck the Enable access to your documents via your mobile PDA box, and then click Finish. Business Connection Sprint PCS Business Connection 19

24 4. Wait for Business Connection to connect to your server. After it makes the connection, the Smart Device Clients screen appears in your Web browser. Click Skip. 5. When the Setup Complete screen appears, click Go to your Inbox to view your Business Connection account on the Web, or go to step 4 on the next page to install Business Connection on your device. 20 Sprint PCS Business Connection

25 Step 4: Install Business Connection on Your Device 1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard. 2. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone. Note: If you see No Service in the upper-left corner, wait until you re in a Nationwide Sprint PCS Network coverage area before you continue. Business Connection 3. Press Applications and then select Get BC. Sprint PCS Business Connection 21

26 4. Select Download Now. If prompted, select Yes to connect to the Internet. 5. If you are signed up for your own Business Connection account, tap Personal Edition. If your company s IT administrator set up an account for you and you received a welcome , scroll down and then tap Enterprise Edition. 6. Select Yes to save Business Connection to your device. 22 Sprint PCS Business Connection

27 7. Wait a few minutes for the Download complete message to appear, and then select Save and open. Note: If you select Save, you can finish the setup process later by pressing Applications and then selecting Biz Conn. 8. Select Yes to accept Business Connection into Applications. Business Connection Sprint PCS Business Connection 23

28 9. Wait for the transfer to finish. Select Reset, and then wait for the Dial Pad to appear. After installation, the Get BC icon is replaced by the Biz Conn icon Step 5: Set Up Business Connection on Your Device 1. If you see Phone Off in the upper-left corner, press and hold Power/End to turn your phone on again. 24 Sprint PCS Business Connection

29 2. Press Applications and then select Biz Conn. 3. Enter your mobile phone number, and then select Next. Business Connection Tip: To find your phone number, press Phone, press Menu, select Options, and then select Phone Info. Your number appears on the Phone Info screen. If you get a message that your phone is not on, press and hold Power/End to turn on the phone, and then repeat the preceding steps. Sprint PCS Business Connection 25

30 4. If prompted, select Yes to connect to the Internet. 5. On the Business Connection Registration screen, select your account type (Personal Edition or Enterprise Edition; only your selected account type appears on the screen) and then select Next. 26 Sprint PCS Business Connection

31 6. Enter the Business Connection username and password you created on the Web (if you downloaded Personal Edition) or obtained from your IT administrator (if you downloaded Enterprise Edition), and then select Next. 7. Wait a few moments for Business Connection to generate the security keys and locate your mail server. Business Connection Sprint PCS Business Connection 27

32 When setup is complete, your Inbox appears. Calendar Contacts Attachment Urgent Delete Compose Send or Receive Call Sender 28 Sprint PCS Business Connection

33 Setting Up the Web Browser to Access The Web browser gives you access to your Web-based on your device. Although you can use the same Web address that you use on your computer, we recommend using a Web address that is designed for mobile devices when you access on your device. To learn more about using the Web browser, see the Sprint Power Vision SM Smart Device Treo 700P by Palm guide. On your computer, go to Start > Programs > Palm > User Manuals > UserGuide700p_Sprint.pdf. You can also access the guide directly on your device. Press Applications Treo. and select My 1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard. 2. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone. Web Browser Note: If you see No Service in the upper-left corner, wait until you re in a Nationwide Sprint PCS Network coverage area before you continue. Web Browser 29

34 3. Select Web. 4. If prompted, select Yes to connect to the Internet. 30 Web Browser

35 5. Tap and enter the mobile Web address. Here are a few common mobile sites: Hotmail Yahoo! Gmail 6. When the page has loaded, press Menu and then select Add Bookmark so that you can quickly access this site in the future. Web Browser Web Browser 31

36 7. Select the Name line, enter the name of the service, such as Hotmail, and then select OK. 8. Select OK to save the bookmark. 32 Web Browser

37 9. To access your the next time you open the Web browser, tap and then select the bookmark you created. Web Browser Web Browser 33

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39 Setting Up GoodLink GoodLink provides access to your corporate from your device with the added security of Advanced Encryption Standard (AES) while sending and receiving messages. Your company must use GoodLink Server software with your Microsoft Exchange server in order for you to use GoodLink on your device. After you set up GoodLink on your device, contact your system administrator for information about using GoodLink to send and receive messages. 1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard. 2. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone. GoodLink Note: If you see No Service in the upper-left corner, wait until you re in a Nationwide Sprint PCS Network coverage area before you continue. GoodLink 35

40 3. Press Applications and then select GetGood. 4. Follow the onscreen instructions for downloading and installing the software the OTA Setup application. 5. When prompted, select Save & Open, and then follow the onscreen instructions to download and install GoodLink. After installation, the Get Good icon is replaced by the GoodLink icon 36 GoodLink