Bucovina Tourism Academy

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Ronald Caldwell
8 years ago
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1 Bucovina Tourism Academy

2 Training structure that offer vocational education in tourism and training programs Who are the clients: Young people that intent to work in tourism field Employees in tourism companies Tourism companies that want to improve the skills of their employees How the business will be initial financed: Own capital Investors Future posibilities: European Social Founds Bucovina Tourism Academy tourism has future

3 Vision Our Vision to become a leader on the tourism training market. Our Values: To adapt continuously our training curricula To respond to the training needs on the market To offer quality in training To assure hand-on training through cooperation with accommodation companies in Bucovina To support the development of local communities active in tourism field

4 Our Logo

5 5 reasons to invest: Tourism is a boom sector in the region and in Romania Advantage in selling the business: The need is existing on the market The clients are aware of the problem Legislation favorable for selling the training programs 80% regional market share possible to be reached Easy-guaranteed Return of Invest Fair share from the Income Reasonable financial input

6 Why is success-guaranteed? Is offering a product that it is needed on the market Low competition Easy to position the business due the low quality of actual training programs Competent consultants, experienced team, international consultancy Our strengths: experience, good connections in the area with possible customer, recognition and good image at national and regional level

7 Main objective To increase the quality in tourism We offer the most successful customer service training. We offer a range of seven courses ideal for staff at all levels. The training courses are frequently updated to reflect changing conditions and legislation. You can choose from a wide range of courses that can be customised to your own needs whichever is best for you! We also offer programmes where a member of your own staff is trained to become your own in-house trainer (TOT). There s now an opportunity to gain a nationally recognised qualification for example the Administrator of Tourism Pensions Certificate

8 Product Bucovina Tourism Academy Our services are created in order to meet the customer needs According to the statistics 90% of the workforce in tourism is unqualified, and in EU the ratio is the opposite The new legislation in Romania forces the companies from tourism and public alimentation sector to have qualified workforce Training courses Consulting marketing services Business incubator Added services

9 Training courses Manager in tourism activities Administrator of tourism pensions Receptioner Waiter Guide in tourism Trainer Project manager Tourism worker Certificates recognised in EU/Romania

10 Place Location: Anywhere is confortable for you! The courses can be held regionally throughout the year, at convenient locations Using different channels of distribution we are getting tourism training services to customers Direct marketing through targeted mail outs Nearby Suceava city (20 minutes from the centre of the city) 3 training rooms/conferences (if enough after the brakeeven point analysis) 1 room for business incubator 4 offices for the offices 1 room for protokol

11 PROMOTION The Bucovina Tourism Accademy is here to help you so it is extremely flexible. You can choose from: Open courses which are held regionally throughout the year, at convenient locations. In-house training programmes delivered on your own premises at a time to suit. Courses can be customised to your own needs or company objectives. Train your own trainer - where we train and support a member of your own staff to deliver Welcome to Excellence programmes within your business or organisation. A unique customer service course we work with you to create a specific training course for your own tourism business, organisation, destination, trade association or local community. Quality check activities where we check the quality in your services through client incognito action

12 Price Access to all categories of customers Negotiable Promotional prices Financed programs Price: EUR/persons (open courses) EUR/day of training (inhouse training)

13 What are we trying to achieve? To develop a successful business for us and for our investors To rise the quality of tourism in this area -> more tourists (satisfied tourists) To make Bucovina a favourite destination, good services, low costs More productive motivated workforce More growing businesses - > a better economical level

CUSTOMISED AND ENDORSED PROGRAMMES AND TRAINING

CUSTOMISED AND ENDORSED PROGRAMMES AND TRAINING BESPOKE IN HOUSE PROGRAMMES FOR THE LEGAL SECTOR WHAT ARE CUSTOMISED AND ENDORSED PROGRAMMES AND TRAINING? In addition to offering nationally recognised