Safer. Smarter. Tyco. TM. Global Training Catalog

Transcription

1 Safer. Smarter. Tyco. TM Global Training Catalog

2 Table of Contents What We Offer... 4 Training Levels... 5 Electronic Article Surveillance Technical Training EAS...6 Synergy...6 UltraExit...6 UltraPost...6 ProMax...7 Essentials...7 Loop Systems...7 Deactivation...7 Detachers...7 System Phasing...7 Sales Training EAS...8 Consumables...8 Essentials...8 UltraExit...8 Synergy...8 Customer Training...8 Traffic Intelligence Technical Training...9 Sales Training...9 Customer Training...9 Inventory Intelligence Technical Training...10 Sales Training...10 Customer Training...10

3 vision OUR We are committed to providing learning that matters by training employees and customers to create a culture of excellence and superior job performance. Tyco / 2016 Global Training Catalog / 3 /

4 What We Offer Instructor-Led Training Our instructors deliver TYCO RETAIL SOLUTIONS training programs using a combination of expertly designed lectures, software and hardware demonstrations and hands-on workshops for a collaborative learning experience. Classes are taught in TYCO RETAIL SOLUTIONS facilities and training centers across the globe. Many courses also have self-paced training prerequisites that must be completed prior to attending the classroom programs. Webinar Training Facilitator-led training is brought directly to your desktop through a virtual environment where you can interact with subject-matter experts and your peers. You will have the opportunity to participate in surveys, quizzes, see live demonstrations and ask questions, all in real time. Web-based/Online Training For many of our products, we have developed web-based learning programs and videos that are delivered through our Learning Management System. These programs provide demonstrations and simulations of our software and hardware products, together with the latest sales and technical information available. Please note that our customer training is also available on TycoMediaSource.com / 4 / Tyco / 2016 Global Training Catalog

5 Training Levels In order to assist our employees and business partners, we have assigned our courses into three levels: Level One - these courses are designed for participants who are new to Tyco Retail Solutions and provides fundamental overviews of our company, our technologies and solutions. These courses are web-based so they can be taken at anytime to provide self-paced learning. Level Two - courses are designed for sales and technical associates as well as our business partners who represent or support our products and solutions. These programs are primarily also web-based to provide self-paced learning and can be taken as needed. Level Three - courses contain advanced product and solution training and are designed to be certification courses for our sales, technical associates and business partners. These courses are instructor-led and available at our regional training facilities. Tyco / 2016 Global Training Catalog / 5 /

6 Electronic Article Surveillance Technical Training EAS EAS Primer for New Technicians EN 1 Networking 101 EN 1 Synergy Synergy Series Technical Training Overview EN, ES, FR, DE, ZH 2 Synergy Series Antenna Installation EN, ES, FR, DE, ZH 2 Synergy Series Enhanced Back Field Reduction EN, ES, FR, DE, ZH 2 Traffic Flow counting with Synergy EN, ES,FR, DE, ZH 2 Synergy Series Metal Foil Detection EN, ES, FR, DE, ZH 2 ZS1170 for Synergy Installation and Configuration EN, ES, FR, DE, ZH 2 Synergy Series Network board Installation EN, ES, FR, DE, ZH 2 Synergy RFID Retrofit Kit Installation EN, ES, FR, DE, ZH 2 Synergy Customer Service Response Center Training EN 2 Synergy Remote Diagnostics Certification EN 3 Synergy Installation Certification EN, ES, FR, PT, ZH 3 UltraExit UltraExit 9050 Service and Installation Training for Technicians EN, ES, ZH, TZH, KO, JA, 2 DE, IT, EL, FR, PT, PO, EL, RU UltraExit 9050 Directional Alarms Product Training EN, ES, ZH, TZH, KO, JA, DE, 2 IT, EL, FR, PT, PO, EL, RU AMS 9050 Integrated Traffic Flow Product Training EN, ES, ZH, TZH, KO, JA, DE, IT, 2 EL, FR, PT, PO, EL, RU AMC7000/7010 Metal Foil Detection System Product Training EN, ES, ZH, TZH, KO, JA, DE, IT, 2 EL, FR, PT, PO, EL, RU UltraPost AMS 1014 UltraPost 6 Installation and Service for Technicians EN, ES, ZH, TZH, KO, JA, DE, IT, 2 FR, NL, RU, EL, PT UltraPost Custom Ad Panel Kit Installation EN 2 UltraPost 6 Installation and Service Training EN, ES, ZH, PT, FR 3 EN = English DE = German EL = Greek ES = Spanish FR = French IT = Italian JA = Japanese KO = Korean NL = Dutch PL = Polish PT = Portuguese RU = Russian TZH = Trad. Chinese ZH = Chinese Web-Based/Online Training Instructor-led Training Video Webinar / 6 / Tyco / 2016 Global Training Catalog

7 Technical Training (Continued) ProMax AMS 9040 Controller Installation and Services Training EN 2 ProMax 5 Pedestal System EN 2 AMS-9060 Installation and Service Training EN, ES, FR, DE, ZH 2 Digital DoorMax 4A Technical Training Webinar Update EN 2 AMS9040/9060 and ProMax Antenna Technical Certification EN 3 Essentials AMS1140 Installation and Service EN, ES, IT, ZH 2 AMS1150 Installation and Service EN, ZH, TZH, FR, DE, JA, 2 ES, EL, IT, KO, PT, RU, PL AMS1150 Split Installation and Service EN, ZH, TZH, FR, DE, JA, 2 ES, EL, IT, KO, PT, RU Loop Systems Loop Systems Technical Certification EN 3 Deactivation AMB1200 Service and Installation EN, ES, ZH, FR, DE, IT 2 AMB1200AM Update Service and Installation EN, ES, ZH, FR, DE, IT 2 AMB1220A Installation Video EN 2 AMB2011 Service and Installation EN, ES, ZH, FR, DE, IT 2 AMB-9010-IPS (Internal Power Supply) Installation and Service Training EN, FR, IT, DE, ZH, ES 2 AMB 5410 Service and Installation Training EN 2 AMB 5410 Installation Video EN 2 AMB 5120 Service and Installation EN 2 AMB 5120 Installation Video EN 2 AMB 5194 Installation Video EN 2 AMB 5212 Service and Installation EN 2 AMB-5279 Technical Training EN 2 AMB 5279 Installation Video EN 2 AMB 5290 for NCR SS-90 Kiosk Installation Video EN 2 Deactivator Installation Certification EN 3 Sync AP for Mobile Handheld Deactivator EN 2 MT2070 Mobile Handheld Deactivator EN 2 DS6878 Mobile Handheld Dectivator EN 2 Inditex Self-Checkout Installation EN 2 Legacy EAS-Retrofit Module Installation EN 2 Detachers MKAMK1000 Detacher Installation and Service EN 2 System Phasing Synchronization using the Phasing Tool EN 3 EN = English DE = German EL = Greek ES = Spanish FR = French IT = Italian JA = Japanese KO = Korean NL = Dutch PL = Polish PT = Portuguese RU = Russian TZH = Trad. Chinese ZH = Chinese Web-Based/Online Training Instructor-led Training Video Webinar Tyco / 2016 Global Training Catalog / 7 /

8 Sales Training EAS Tyco Advantage EN, ES, ZH 1 EAS Technologies EN, ES, ZH 1 EAS Basics for Detection EN, ES, ZH 1 EAS Basics for Deactivation EN, ES, ZH 1 EAS Market and Competitive Landscape EN 1 Ethernet Network Fundamentals EN 1 Consumables EAS Basics for Consumables EN, ES, ZH 1 Visible Source Tag Recirculation Program EN, ES, DE, IT 1 Women s Footwear Tag Demo EN 1 Wrap Tag Demo EN 1 Delicate Tag Demo EN 1 Essentials Essentials Sales Training EN, ES, ZH 2 Essentials Sales Certification EN, ES, ZH, FR, PT 3 Synergy Synergy Sales Training EN 2 Mobile Handheld Deactivator Sales Training EN 2 Synergy Sales Certification EN, ES, ZH, FR, PT 3 Customer Training Mobile Handheld Deactivator EN 1 TrueVUE Administrator Overview for EAS and Traffic Intelligence EN 1 Customer Training Guide for Essentials EN 1 EN = English DE = German EL = Greek ES = Spanish FR = French IT = Italian JA = Japanese KO = Korean NL = Dutch PL = Polish PT = Portuguese RU = Russian TZH = Trad. Chinese ZH = Chinese Web-Based/Online Training Instructor-led Training Video Webinar / 8 / Tyco / 2016 Global Training Catalog

9 Traffic Intelligence Technical Training Networking 101 EN 1 BIC1100 Installation and Service EN, DE, ES, FR, IT, TZH, ZH 2 BIC2300 Basic Traffic Flow Installation and Service EN, DE, EL, ES, FR, IT, JA, KO, 2 NL, PL, PT, RU, TZH, ZHEN, DE, EL, ES, FR, IT, JA, KO, NL, PL, PT, RU, TZH, ZH BIC2300 Advanced Settings and Troubleshooting EN, DE, EL, ES, FR, IT, JA, KO, 2 NL, PL, PT, RU, TZH, ZH BIC1100/BIC2300 EAS Enhancements EN 2 BIC2300 and 1100 Full LDM EN 2 Xovis PC2 Sensor Installation and Configuration EN, FR, IT, DE, ES, ZH 2 Traffic Flow Sensor Installation Certification EN 3 Sales Training Traffic Intelligence Basics EN, FR, IT, DE, ES, ZH 1 EAS and Traffic Intelligence Solutions in a Shared Cloud EN, ES, FR, PT, ZH 2 Provisioning TrueVUE Managed EAS and Traffic Intelligence Solutions EN 2 Advanced Traffic Intelligence Certification EN 3 Customer Training TrueVUE Administrator Overview for EAS and Traffic Intelligence EN 1 TrueVUE Traffic Intelligence Managing Reports via Shared Cloud Deployment EN 1 EN = English DE = German EL = Greek ES = Spanish FR = French IT = Italian JA = Japanese KO = Korean NL = Dutch PL = Polish PT = Portuguese RU = Russian TZH = Trad. Chinese ZH = Chinese Web-Based/Online Training Instructor-led Training Video Webinar Tyco / 2016 Global Training Catalog / 9 /

10 Inventory Intelligence Technical Training Networking 101 EN 1 Visible Source Tag with Item Level Identification EN, DE, EL, ES, FR, IT, JA, 1 KO, NL, PL, PT, RU, TZH, ZH IDKM1000/1010 Dual Technology Detacher EN, ES 2 Store Performance Installation EN, DE, ES, FR, IT 2 IDA3100 Antenna Installation EN 2 TSL 1128 RFID Sled Installation EN 2 Zebra RFD8500 RFID Sled Installation EN 2 Installing TrueVUE Software EN 2 Store Performance Installation Certification EN, ES, FR, PT, ZH 3 SPS Item Level Technical Certification EN 3 Sales Training Store Performance Platform Overview EN, DE, EL, ES, FR, IT, KO, 1 NL, PL, PT, RU, TZH, ZH Inventory Visibility Overview EN 2 Inventory Visibility Prospecting EN 2 Advanced Inventory Visibility Sales Training Certification EN, ES, FR, PT, ZH 3 Storefront Visibility Sales Training EN, ES, FR, PT, ZH 2 Customer Training Cycle Counting Best Practices EN 1 Using TrueVUE for Inventory Replenishment EN 1 Adding Stores to TrueVUE using Setup Express EN 1 EN = English DE = German EL = Greek ES = Spanish FR = French IT = Italian JA = Japanese KO = Korean NL = Dutch PL = Polish PT = Portuguese RU = Russian TZH = Trad. Chinese ZH = Chinese Web-Based/Online Training Instructor-led Training Video Webinar / 10 / Tyco / 2016 Global Training Catalog

11 // Notes

12 Global strength. Local expertise. At your service. Training Locations: North America 6600 Congress Avenue Boca Raton, FL United States Phone: Northern Europe Tyco Building, Paris Nord II 5 rue des Chardonnerets BP / Roissy CDG cedex France Phone: Southern Europe Tyco/ADT Portugal Edifício Entreposto Praça José Queirós, N.º1 - Fracção 5 - Piso Lisboa, Portugal Phone: Asia Tyco Retail Solutions Building 1,Lane 955,Jinhai Rd., Pudong, Shanghai, Peoples Republic of China Phone: *1046 Asia-Pacific Tyco International No. 26 Ang Mo Kio Industrial Park 2 Level 1 Singapore Phone: Leverage our strength and experience Tyco Retail Solutions, a unit of Tyco International, is a leading global provider of integrated retail performance and security solutions, deployed today at more than 80 percent of the world s top 200 retailers. Customers range from single-store boutiques to global retail enterprises. Operating in more than 70 countries worldwide, Tyco Retail Solutions provides retailers with real-time visibility to their inventory and assets to improve operations, optimize profitability and create memorable shopper experiences. The Tyco Retail Solutions portfolio is sold directly through ADT, Tyco Integrated Security and other authorized business partners worldwide. For more information, please visit Tyco Retail Solutions Copyright 2016 Tyco Retail Solutions all rights reserved. TYCO, ADT, SENSORMATIC and the product names listed above are marks and/or registered marks. Unauthorized use is strictly prohibited.