Who Will Be The Cloud Service Broker?

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1 Who Will Be The Cloud Service Broker? Dale Wickizer, CTO, U. S. Public Sector, NetApp, Inc. January 13, 2011

2 Cloud Is Driving New Behaviors Organizations are facing aging infrastructures and budget pressure. Cloud is an appealing way to address both Internal IT organizations might be fired with a credit card Integrators are struggling to avoid being disintermediated by low cost cloud service providers Product vendors are being pressured to move away from box management in favor of service level management 2

3 Business Trends =>> Cloud Computing Reduce expenses Simplify Operations Align IT with Mission Needs 3 3

4 Federal CIO s Reaction Achieve Operational Efficiency - $24B/Yr in commodity IT purchases Replace with Light Technology and shared services Better Management of Programs - $50B/Yr in program business Stronger Program Management Align acquisition and budget processes Stronger accountability Better collaboration with industry 4

5 Kundra s Strategy Complete detailed implementation plans to consolidate 800 data centers by 2015 Turnaround or terminate 1/3 of projects in next 18 months Create a Federal marketplace for data center availability Develop a strategy for shared services Shift to Cloud First Policy Stand-up Contract vehicles for secure ITaaS Solutions / commodity solutions Flexible 5

6 Cost Reduction & Flexibility Path to Cloud (ITaaS) Virtualization Is Necessary, But Not Sufficient IT as a Service Virtualize & Consolidate Standardize Offering Automate Self-service Self-Managing Chargeback Centralize IT, Policy & Management Assess Tasks Ahead; Determine ROI Where Does Your Journey Begin? Time 6

7 The Question Is Not If, It s How External Requirements are the same: flexible and efficient shared IT infrastructures that increase service levels Internal IT Management Apps Servers Network Storage All roads lead to shared infrastructure 7

8 New IT Organization Who Will Be The Services Broker? Internal Users Other Agencies Business/Mission Requirements IT Services and SLAs IT Requirements/ Policies Citizens Lower TCO Acquisition cost Operating cost Simplify staff skill sets Faster Time to Market Provision faster New services faster Lower Business Risk Consistent Backup/DR Internal Cloud Provider Services / SLAs External Cloud Shared Virtual Infrastructure The New IT Organization Benefits Efficient Predictable (cost wise) Elastic and Scalable Always ON Dynamic 8 8

9 Scaling for Shared IT Infrastructures Performance Capacity Operational Mixed workloads Applications with different performance, availability, and data protection SLAs Variable workloads Requirements that grow or shrink in response to business needs Multiple dimensions Performance Capacity Operations Shared Workloads Must Scale Efficiently 9 NetApp Confidential - Internal Use Only 9

10 Data Center Must Evolve: From Physical to Virtual Silos Apps App & Org Silos Zones of Virtualization on Shared Storage Internal Multi-Tenant Shared Virtual Infrastructure Outsourced Cloud Services VMs P Servers Network V Storage P Storage IT Gov IT Budgets Server Util Storage Util Provisioning Costs SLAs Security Separate Separate Low Low Days/Wks Very High Poor Inconsistent Separate Separate High Low Hours Medium Better Better Unified Combined High High Minutes Low Strong Strong Unified Combined High High Minutes Lowest Strong Strong Virtualized + Multi-tenant & Automated + Mobile 10

11 Secure Multi-Tenancy Built on FlexPod for VMware Layer on or enable software NetApp MultiStore and FlexShare VMware vshield Zones and applications VMware vsphere Enterprise Plus Security hardening Cisco Nexus 1000V Series Cisco SAFE architecture Enhanced Secure Multi-Tenancy (SMT) Cisco Validated Design released October 2010 Enable capabilities Multi-tenancy and secure separation Service availability and DR Service management Service assurance Workload isolation and mobility 11 11

12 Cooperative Support FlexPod Overview Simplify the Journey to ITaaS Zones of Virtualization ITaaS (Public or Private Cloud) SQL Server Exch 2010 SAP View SQL Server Exch 2010 Share Pt. Secure Multi-Tenancy View Validated Designs FlexPod Specialized Partner Ecosystem 12 12

13 FlexPod for VMware VMware vsphere VMware vsphere Enterprise Plus VMware vcenter Standard Cisco Unified Fabric 2 Cisco Nexus 5548 with fabric services (per 3 FlexPod configurations) 2 Cisco Nexus 1010 and 1000V Cisco UCS Platform 2 Cisco UCS 6120XP Fabric Interconnect 3 Cisco UCS 5108 Blade Server Chassis 9 Cisco UCS B-250 M2 plus VIC 6 Cisco UCS B-200 M2 plus VIC NetApp FAS3210A 4 NetApp DS GB SAS shelves GB flash cache 2 10-Gbps IP interfaces 4 4-Gbps Fibre Channel interfaces NetApp complete bundle 1 Rack Data Center Solution 30 Westmere CPUs (180 cores) 2 TB server memory (up to 4 TB) 40-Gbps interconnect (4x 10 GE) 512-GB SSD storage cache 42 TB storage 1 Enterprise IT Infrastructure For an organization of 1500 users with a mixed workload of: VMware View 4.5 (MS Windows 7) MS Exchange 2010 MS SharePoint 2010 MS SQL Server 2008 R2 Plus headroom for more applications Two classes of computing supporting dense memory and general virtualized workloads 13 13

14 Scale Out with FlexPod for VMware Scale out with standard and proven configurations Predictable and highly efficient Capacity and performance Floor space, power, and cooling Or scale up within a FlexPod Benefits Reduce effort for architecture, design, deployment, and testing Reduce infrastructure deployment cycle time by up to 50% Manage resource pools, not individual systems Storage, computing, and networking 14 14

15 Flex with Confidence Validated Infrastructure Higher-Performance Blades and More IOPS VDI Develop and Test More Computing and Less Storage Starting Out CPU Memory Capacity IOPS Data Protection and Backup Deploy Entry System; Then Scale Up Production Production Infrastructure Balanced Infrastructure Less Computing and More Storage 15 15

16 Integrated Management & Automation Are Key Applications Servers Network End to End Automation: Policy-based Provisioning Security Protection Storage Data ONTAP Integrated Management 16

17 Centralized Management with FlexPod for VMware VMware vcenter NetApp Storage Plug-ins Cisco UCS Manager VMware vcenter Automated workflows Scalable, extensible platform Cisco UCS Platform Embedded unified management Integrated with VMware vcenter NetApp OnCommand Manager suite: Automate, analyze, and control Integration with VMware vcenter Server Enables server administrators to perform storage tasks Extensible Open Management 17 17

18 This Requires A Different Management Approach Box-level Management Service Level Management 18 18

19 Service Catalog Model I need three 800GB Oracle instances at the Gold service level Network Service Catalog Server Storage Application Admin Orchestration Framework Gold Silver Bronze Protection policies Provisioning policies Resource pool Chargeback metrics Reduce opex and capex Increase agility Eliminate errors Storage/Backup Admin Change backup policy for Gold service level to every 4 hours 19 19

20 NetApp Open Management Interfaces IT Service Management Platforms NetApp Virtualization Management Products NetApp Open Management Interfaces for Storage In-House Management Tools Storage Network Servers Applications Service Provider Infrastructure Enables popular IT service management and orchestration platforms to manage NetApp storage NetApp integration enables rapid provisioning of NetApp storage and other pieces of the stack from 3 rd party orchestration tools Enhanced management of NetApp storage using in-house management tools NetApp Manageability SDK Available for FREE Through NetApp Communities 20 20

21 Key Customer Challenge Areas Service Management Storage Management Process Orchestration Performance and Availability Management Configuration Management 21

22 BMC and NetApp - Full Coverage BMC Remedy & Atrium CMDB BMC Atrium Orchestrator BMC ProactiveNet BMC BladeLogic Server Automation 22

23 End to End Service Management - Cloud VM VM VM 23

24 Alliance milestones Building upon our success Growing Partnership: BMC supports NetApp Cloud Announcement, August, 2009 Joint PR announcing Strategic Alliance, Sept BMC Atrium Orchestrator to Provisioning Manager integration, March, 2010 Atrium Orchestrator, extended workflow, July, 2010 BMC Management for SMT, Sept SANscreen to CMDB integration, November, 2010 Expanding Product Coverage: NetApp and BMC Cloud Service Management Announcement, Sept, 2010 Atrium Orchestrator - NetApp Solutions Runbook, December

25 Conclusion Aging Infrastructure and budget pressures provide a unique opportunity for cloud growth Federal government is no exception need to consolidate 800 data centers by 2015 All roads lead to new services running on shared infrastructure it s a question of internal or external cloud Who will be the service broker the mission or business folks; internal IT; system integrators or service providers? Regardless of who becomes the broker, NetApp and its partners, such as BMC, have a proven track record for providing low cost, low risk and secure multi-tenant environments 25 25

26 Thank You! Dale Wickizer Chief Technology Officer, U. S. Public Sector, NetApp, Inc. No IT personnel were harmed in the making of this presentation. 26

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