agility made possible

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1 SOLUTION BRIEF CA Technologies and NetApp Integrated Service Automation Across the Data Center can you automate the provisioning and management of both virtual and physical resources across your data center including storage? agility made possible

2 Together, CA Technologies and NetApp provide integrated service automation solutions that allow you to automate the provisioning and management of both virtual and physical resources across the layers of your data center infrastructure including storage and within a cloud environment. 2

3 executive summary Challenge One of the primary benefits of cloud computing is that it allows you to pool and share your IT resources so you can increase efficiency and flexibility. But what good does it do you to have to pool and manage your storage resources separately from the rest of your IT infrastructure? Why should you have to use multiple management consoles, comply with multiple, disparate policies, and engage multiple teams to provision a single cloud service? Opportunity With CA Technologies and NetApp, you can create and leverage a cloud-based IT service delivery model across multiple infrastructure elements including storage. Together, we deliver integrated solutions that allow you to extend your service automation capabilities across all the layers and infrastructure elements in your data center, including your storage assets and storage infrastructure. Benefits This means you can now deliver services through a single console from service request, to provisioning, to deployment and management. You can empower approved users with access to self-service provisioning, not only servers, operating systems and applications, but storage resources as well, resulting in simplified management, more rapid service delivery and deployment, and greater agility. 3

4 Section 1: Challenge Integrating and automating service provisioning Storage provisioning and management capabilities are critical components of service delivery, and if not integrated can require acquisition of separate systems and separate skill sets. This increases the cost of service delivery and limits business agility. Without integrated, automated storage management, IT and cloud services are more difficult to design, more time-consuming to deploy, and less effective at meeting end-user requirements. Section 2: Opportunity A partnership approach to service automation How can you take advantage of a unified, integrated management solution while avoiding the risks and limitations of relying on a single vendor s products? Go with a solution that combines the strengths of industry leaders and solid partners: CA Technologies and NetApp. Together, CA Technologies and NetApp provide integrated service automation solutions designed to help you automate the provisioning and management of both virtual and physical resources across the layers of your data center infrastructure including storage and within a cloud environment. Advantages of integrating storage with service automation Provides unified management of your IT infrastructure Incorporates storage infrastructure as part of end-to-end service automation Eliminates disconnected workflows Reduces costs and administrative burden Delivers faster response to service requests 4

5 Section 3: Solution Integrated automation and management CA Automation Suite for Data Centers offers a modular approach to automation that integrates CA Server Automation, CA Virtual Automation, CA Process Automation, and CA Configuration Automation. These components can be installed individually to support server management, private cloud, configuration management and process orchestration requirements, or they can be installed as an integrated suite designed to automate application and services deployment across physical, virtual and cloud environments. The suite monitors and analyzes critical application and infrastructure data to dynamically respond to configuration errors, application performance metrics, and system utilization changes with coordinated, policy-based action. The result is an agile data center that elastically scales IT services to help improve business service quality and availability. NetApp Provisioning Manager, a key component of the NetApp OnCommand management software suite, is tightly integrated with CA Automation Suite for Data Centers, enabling end-to-end provisioning and management. NetApp Provisioning Manager, in essence, provides the same automation, provisioning, and configuration capabilities for storage assets that CA Automation Suite for Data Centers delivers for servers. It leverages policy-based automation to create repeatable, automated provisioning processes that enable you to improve the availability of your data and comply with policies. The integration of NetApp Provisioning Manager and CA Automation Suite for Data Centers enables you to: Deploy NetApp storage services (i.e. Gold, Silver or Bronze) based upon application performance and availability requirements Provision and manage storage resources leveraging policy management, IT process automation, and configuration management capabilities from CA Technologies Create a storage catalog in the NetApp provisioning manager that enables automated self-service provisioning of storage services from CA Automation Suite for Data Centers by approved IT administrators Automate provisioning based on NetApp, or user-defined, storage policies for availability, performance, thin provisioning, replication, and disaster recovery Increase storage efficiency and reduce storage management costs 5

6 Figure A CA Technologies and NetApp s integrated service automation solution delivers dynamic, policy-driven provisioning of both server and storage resources quickly, securely and consistently from a single, unified console. Automation Suite for Data Centers Section 4: Benefits Improving flexibility, efficiency and user experience Together, CA Technologies and NetApp deliver data center automation and cloud service management capabilities above and beyond those of their individual products. The benefits of our joint solutions are compounded as well. With NetApp and CA Technologies you gain: Increased business flexibility Provision and automate IT and cloud services rapidly including storage-related services via tightly integrated products Configure and reconfigure IT resources quickly and easily to accommodate fast-changing user requirements or business conditions Leverage policy-based storage automation to create repeatable, automated provisioning processes Enhanced operational efficiencies Cut costs and increase administrative efficiency with a consolidated service automation framework Simplify the management of virtual and physical infrastructure resulting in faster deployments and less administrative overhead Align storage resources with SLAs to improve resource utilization and quality of service Define multi-level storage policies for provisioning from an integrated service catalog Better customer experience Increase end-user service levels with automated storage management Deliver faster responses to service requests Increase availability by automating resolution of high-impact issues 6

7 Section 5 The CA Technologies and NetApp advantage Together CA Technologies and NetApp have developed a collaborative relationship that leverages our individual strengths through development and delivery of complementary solutions for enterprise customers that extend IT management from the user to the spindle. The powerful combination of Service Automation solutions from CA Technologies and NetApp storage solutions allows you to extend your existing systems management practices and processes to include visibility, performance, and provisioning of physical and virtual storage systems. By aligning storage with the rest of your IT infrastructure, you simplify management, reduce operational costs and realize greater efficiencies, further enabling you to harness the power of cloud computing. To learn more about CA Technologies and NetApp s integrated service management and automation solutions, please visit ca.com/automation. 7

8 CA Technologies is an IT management software and solutions company with expertise across all IT environments from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 rely on CA Technologies to manage their evolving IT ecosystems. For additional information, visit CA Technologies at ca.com. Copyright 2011 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. This document is for your informational purposes only. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or noninfringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages. CS2000_0511