Asigra v12 Release Notes

Transcription

1 Asigra v12 Release Notes Published October, 2012

2 Table of Contents Document Purpose... 7 Minimum Version Compatibility... 7 Installation Path... 7 Asigra Licensing Overview of Asigra Licensing IMPORTANT NOTES Contact Technical Support Prior to the Upgrade to v Online Software for Download Unused Asigra Hardware DS-Keys Upgrade to Asigra Hot Fixes or Service Packs Installation of DS-Clients Under the Same Account v12 New Installation and Functionality Support Remote DS-VDR Tool Local DS-VDR Tool Deliver MS SQL Server 2008 R2 Express SP1 with Windows FullFeatured DS-Client Deliver MS SQL Server 2008 R2 Express SP1 with Windows DS-System & DS-Billing Embedded Database for Linux DS-Billing Software FullFeatured DS-Client Installation and Functionality New Support* DS-Recovery Tools Installation and Functionality New Support DS-Mobile Client Installation and Functionality New Support DS-Consumer Client Installation and Functionality New Support* DS-Notebook Client Installation and Functionality New Support Android DS-Client ios DS-Client Java DS-User Multi-Platform Installation and Functionality New Support* DS-License Server Installation and Functionality New Support DS-System Installation and Functionality New Support* BLM Archiver Installation and Functionality New Support DS-Billing Installation and Functionality New Support DS-NOC Installation and Functionality New Support Tools Installation and Functionality New Support New Backup & Restore Support Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 2

3 Windows FullFeatured DS-Client Linux/Mac FullFeatured DS-Client Android DS-Client for SmartPhone/Tablet New Software Local DS-VDR Remote DS-VDR Salesforce.com Plug-in DS-Recovery Tools for MS SharePoint 2010 SP New Functionality DS-License Server SNMP Traps Monitoring for License Events DS-System Retrieve Generations Marked as Corrupted on Production DS-Systems from Replication DS-Systems One GUI Step to Reset Hardware Information for DS-Clients Ability to Enable/Disable BLM Tool for DS-Clients DS-Client Multi-Tenant Configuration: Order all Lists by Customer Name Support SSL and TLS for Notifications Backup of iseries Data with Option to Restore iseries Data into Prior iseries Versions Windows DS-Client Backup and Restore from the Cloud Filter Online File Summary Based on Backup Set Type Do not Drop Database Prior to Restore for MySQL Backup Sets Linux/Mac FullFeatured DS-Client Snapshot Manager for NetApp NetApp NAS Backup using Snapdiff to Determine Changes Retry to Reconnect to Database when Connection Fails Support SELinux Attributes when Backing Up Branded Notification Subject Installation Option: Start DS-Client when OS Restarts Update Backup Sets, Retention Rules, Schedules and DS-Client Configuration via XML Support VMware VADP Backup Set Definition Export/Import via XML Automatically Exclude System Folders for Solaris and Solaris Zones Backup Ability to Export Reports Support --version to Get Software Version from Command Line Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 3

4 Dump DS-Client Database in the DS-Client Buffer Prior to an Upgrade Advanced Configuration Parameters for FullFeatured Linux and Mac DS-Client Reports: Online File Summary Support DS-Mobile Client Update Backup Sets, Retention Rules, Schedules and DS-Client Configuration via XML DS-Consumer Client Update Backup Set Items, Retention Rule, Schedule and DS-Client Configuration via XML DS-Notebook Client Trigger Daily Admin After Initialization Update Backup Set Items, Retention Rule, Schedule and DS-Client Configuration via XML Hessian API Updates ios DS-Client (Apple) Performance Improvements Device Specific GUI Display Common File Elimination Incremental Forever Processing Retention Rules Show Settings Screen to Configure ios DS-Client after Installation Send Device Name to DS-System Multiple IP Addresses Support for DS-System Connectivity Display Amount of Data Protected by Backup Session Enable/Disable Photo Stream Restore Detection of WIFI or 3G Networks Show Storage Quota and Usage Percentage on Main Screen Android DS-Client Master/Delta Support for SD Card Backup Display Amount of Data Protected by Backup Session Incremental Forever Processing Notify when 3G Network is Used Handling Sync with Account Server during Restore of Calendars Send Device Name to DS-System Show Storage Quota and Usage Percentage on Main Screen DS-NOC View DS-Client Configuration in DS-NOC Update DS-Client Configuration in DS-NOC Browse BLM Archiver Data Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 4

5 Add DS-Client Event Log to DS-System Backup Status Report Include/Exclude Suspended Backup Sets in DS-Client Backup Status Provide Personalized Software to End-Users for Download DS-NOC API DS-Recovery Tools Restore of MS SharePoint 2010 at item-level from Database-level backup Changed Functionality Jasper Reports Version DS-License Server c2v File Includes DS-License Server Software Version in File Content DS-System Storage Locations: Configurable Notification Frequency for Stop Level Backup data from Android and IOS Clients cannot be sent to BLM Archiver DS-Client Two-in-one Mac FullFeatured DS-Client Installation (PPC & Intel for Mac OS X 10.5) Hessian API Listen IPs New Backup Set Wizard: Order of Screens Stop on Errors Configuration Database Space Notifications New Asigra_conf.dtd Naming Convention View Storage Quotas Option Name Change Windows DS-Client Crystal Reports Version Update for Win32 DS-User Skip Synchronization on Backup Sets with Running Activities during Weekly Admin DS-Mobile Client Ability to trigger Daily/Weekly Admin Manually MST Generator Tool for DS-Mobile Client Mass Deployment ios/android DS-Client Event Log Usability for ios DS-Client Backup Item Selection for Android DS-Client Help File Format for Android DS-Client DS-NOC Sort Download Links and Additional Links in DS-NOC Consolidate Backup Set Naming DS-Client Description in DS-NOC DS-Client Statistical Summary Reports Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 5

6 Database Migration Tool Supports DS-Consumer & DS-Mobile Database Migration to Full DS-Client Database Discontinued Support Notices for v DS-Operator Multi-Platform Installation Mac DS-Client Installation on Mac 10.4 (PPC & Intel) Backup and Restore of Oracle on HPUX PARISC Backup and Restore of SAP on HPUX PARISC Discontinued Support Notices for v ios Support for Versions Older than ios DS-User Multi-Platform Installation on Linux and Mac Known Issues Backwards Compatibility of Android DS-Client Backup Data DS-User GUI Appearance on Windows 8 Default Theme Auto-Upgrade of DS-User Running under Admin Account on Mac OS X Auto-Upgrade of DS-User for VAR Branding Orphaned Backup Sets Recovery on DS-Mobile Client Account Encryption Keys Containing Unicode Characters LAN Discovery Path Lengths File Restore of MS SharePoint to Original Location Restore of MS Exchange 2007 Items when backup with CDOEX to MS Exchange Third Party Software Known Issues Re-install DS-Client with MS SQL Express on Windows 2008 R2 x Update of Red Hat OS and PostgreSQL Libraries Apache Tomcat Installed on x64 (64-bit) Windows Operating Systems Certifications Contact Information at Asigra ASIGRA Software DVD Structure v Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 6

7 Document Purpose This document describes the functionality in Asigra Cloud Backup TM Software Release v12, the process to install or upgrade to this release, as well as new features, new products, bug fixes and known issues for Asigra Software or Third Party Software. Asigra Software Release v12 is a branded release. See the Asigra Policies document (Asigra Branding Policy section) for more details. Minimum Version Compatibility The version of the product and the minimum version compatibility requirement is listed in the Help > About section of each Asigra Product. When planning to upgrade to v12, plan to upgrade the entire Asigra software suite to ensure the Asigra Software components are compatible with each other and can communicate (with the exception of DS-License Server which is currently backwards compatible). V12 ios DS-Client and Android DS-Client are only compatible with DS-System v12. Installation Path New installations of Asigra Software v12 are fully supported on the platforms listed in the Installation and Backup & Restore Support Matrix for v12 document. Use the Asigra Software provided on the Asigra v12 DVD in order to install the Asigra Software on supported platforms. Asigra Cloud Backup TM Software v12 is available for download to all of Asigra s existing customers that have current and valid Annual Software Maintenance and Version Upgrade Subscription. Asigra Cloud Backup TM Software release v12 is a branded release. Customers who have purchased branding from Asigra should wait for their branded version of the Software before upgrading (branded versions of Asigra Software v12 will still be shipped by DVD). Please follow the installation instructions available in the Installation Guides of each product for more details about the configurations to perform before or after the installation of a Software product. You may start installing the Asigra Software Products in the following order (assuming you will be using all of them): Install DS-License Server Software. If applicable, also install Emergency DS-License Servers on separate machine(s) for fall-back. Install DS-System Software. Install BLM Archiver Software. Install DS-Billing Software. Configure DS-License Server with DS-System/BLM Archiver information. Configure DS-System/BLM Archiver with DS-License Server information. Configure DS-Billing with DS-System and BLM Archiver information. Configure DS-System with BLM Archiver information. Install DS-Client Software (choose the DS-Client type based on your requirements and on DS-License Server License Capacity Type purchased). Install and configure any other required additional software (assuming license is available): DS-NOC, DS-Recovery Tools, Replication DS-System, Replication BLM Archiver, Local or Remote DS-VDR, etc. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 7

8 Upgrade Path to v12 Upgrade to Asigra Software v12 is supported from v11.2 ONLY. If you are running older versions of the Asigra software, you must first upgrade to v11.2 and then proceed with the upgrade to v12. Upgrade Steps: License Server Upgrade: Run the v12 DS-License Server Software Installation on an existing v11.2 DS-License Server Software to Upgrade a Production DS-License Server Software to v12. If applicable, update the license on the Production License Server (only if you requested/purchased changes to the licensed storage capacity or tools). Run the v12 DS-License Server Software Installation on an existing v11.2 Emergency DS-License Server Software to Upgrade Emergency DS-License Server Software to v12. Make sure you run the installation for DS-License Server Software v12 on all locations where Emergency DS-License Servers are installed for the same license ID. NOTE: v11.2 and v12 DS-License Server are compatible with DS-System, and BLM Archiver Software v11.2 and v12. As such, the upgrade of the DS-License Server application can be run at any time. However, if you are running DS-NOC in your environment, then the DS-License Server should be first upgraded to v12, followed by DS-NOC and followed by all other applications interacting with DS-NOC: i.e. DS-System, BLM Archiver, etc. DS-System Upgrade: Run the v12 DS-System installation on top of the existing v11.2 DS-System installation (follow any particular steps listed in the Installation Guide for the specific product, especially for N+1 DS-Systems). Once the upgrade finishes successfully, ensure that the Emergency DS-License Server configured for the DS-System is the same as the Emergency DS-License Server configured in the License Server Upgrade step. BLM Archiver Upgrade: Run the v12 BLM Archiver installation on top of the existing v11.2 BLM Archiver installation (follow any particular steps listed in the Installation Guide for the specific product). Once the upgrade finishes successfully, ensure that the Emergency DS-License Server configured for the BLM Archiver is the same as the Emergency DS-License Server configured in the License Server Upgrade step. FullFeatured DS-Clients / DS-Mobile Clients / DS-Notebook Clients / DS-Consumer Clients /Java DS-User /Win32 DS-User /DS-Recovery Tools (DS-MLR / MS-SharePoint Agent) / Remote DS-VDR Upgrade: When upgrading the DS-System to v12, the auto-upgrade packages will be placed in the DS-System Upgrade folder for the above mentioned products. When the FullFeatured DS-Clients connect to DS-System, they will download auto-upgrade packages for themselves as well as applicable auto-upgrade packages for the rest of the components that connect to DS-Client. In addition, these components will auto-upgrade from FullFeatured DS-Clients, where applicable. When DS-Mobile Clients, DS-Notebook Clients and DS-Consumer Clients connect to DS-System, they will download auto-upgrade packages for themselves. These auto-upgrade packages will upgrade the services and GUIs to v12 of the Asigra Software, thereby ensuring version compatibility with DS-System. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 8

9 When DS-System connects to Remote DS-VDR for a scheduled activity, DS-System and Remote DS-VDR will verify their version compatibility. If a version mismatch is detected, then DS-System will look for an appropriate upgrade package in the DS-System Upgrade folder. If one is found, DS-System will push the upgrade package to the Remote DS-VDR Tool. NOTE: Upgrade can also be run manually on these products by simply running the v12 GUI installations on the machines where these products are installed. DS-NOC Upgrade and Configuration: Upgrade DS-NOC software following the installation instructions listed in the DS-NOC Installation Guide. Upload the DS-Client Software v12 to DS-NOC, in the Software Download section. Note: The Linux/Mac DS-Client packages from the DS-System Upgrade folder can only be run without command line parameters. If you would like to trigger the Linux/Mac DS-Client installation with the command line parameters listed in the DS-Client Installation Guides, use the installation packages from the DS-Client Linux and Mac Installation folders on the release DVD. I/O Load Test Tool Upgrade: The latest version of the I/O Load Test Tool is v4.0. You do not need to upgrade the I/O Load Test Tool, since it is a standalone tool which does not interact with any of the Asigra Software components. ios DS-Client Upgrade: Multiple versions of ios DS-Client are maintained in Apple's AppStore. Previously, ios DS-Client was backwards compatible, however starting with v12, ios DS-Client is only compatible with DS-System v12. To upgrade the ios DS-Client to v12, customers need to download v12 ios DS-Client and install it on their Apple devices. When the application is launched, the application will try to import the settings of the previously installed ios DS-Client on the same device (i.e. same account number, DS-Client number, DS-System IP Addresses, encryption keys, etc). Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 9

10 Asigra Licensing DS-System and BLM Archiver licenses can only be retrieved from the DS-License Server application. Overview of Asigra Licensing The DS-License Server software product allows running multiple DS-System and BLM Archiver installations which are licensed from the DS-License Server by managing only one license file and one license location. The DS-License Server provides a total licensed capacity for DS-Systems as well as for BLM Archivers, which can then be split by the DS-License Server administrator to multiple DS-Systems and BLM Archivers, depending on the type of license purchased and the products purchased. The total number of DS-Systems and BLM Archivers available are pre-configured in advance by Asigra, and may only be changed by Asigra. For more details about the DS-License Server, please see the Asigra Policies document, Asigra Licensing Policy section. The DS-License Server can be installed on 32-bit or 64-bit Operating Systems and will run as a 32-bit application. For more details on the Operating Systems supported for installation of the DS-License Server, see the Installation & Backup and Restore Support Matrix Document for v12. DS-Systems and BLM Archivers are supported on Windows and Linux Operating Systems running on 64-bit Virtual Machines or physical machines. For more details on the Operating Systems supported, see the Installation & Backup and Restore Support Matrix Document for v12. The DS-License Server is able to serve DS-Systems and BLM Archivers installed in the same geographical location or in different geographical locations. The DS-License Server can provide the following license types to the DS-Systems (depending on what was purchased for the DS-License Server): Standalone or N+1 FullFeatured DS-System (including Online Storage License and Local-Only Storage License) Standalone or N+1 Mobile DS-System (Online Storage License only) Standalone or N+1 Consumer DS-System (Online Storage License only) Replication Standalone or N+1 DS-System And the following license types to the BLM Archiver (depending on what was purchased for the DS-License Server): FullFeatured BLM Archiver Replication BLM Archiver And the following Tools: DS-NOC Remote DS-VDR ( available for FullFeatured DS-System licenses only) Local DS-VDR ( available for for FullFeatured DS-System licenses only) Snapshot Manager ( available for FullFeatured DS-System licenses only) Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 10

11 IMPORTANT NOTES Contact Technical Support Prior to the Upgrade to v12 In order to facilitate and plan the upgrade to v12, Asigra s Technical Support department will refund any credits that are used because of an Asigra direct customer asking for advice to upgrade to v12. Please contact Asigra s Technical Support department and plan the upgrade together with our technical support engineers in order to ease your migration and result in a faster and more efficient upgrade with a reduced number of issues. Online Software for Download The Asigra v12 Software DVD.iso file is available for download to existing customers with Valid Annual Maintenance and Version Upgrade Subscription. An containing the online download information will be sent out to qualifying customers. The following v12 software is available online on the Asigra Technical Support web site, for download. They are not available on the Asigra v12 DVD.iso file: ConsumerClient.exe a combined installation for 32-bit and 64-bit Operating Systems for DS-Consumer Client which automatically detects the OS architecture and runs the adequate installation. The individual installations for 32-bit and 64-bit Operating Systems for DS-Consumer Client are still available on the release DVD for v12. MobileClient.exe a combined installation for 32-bit and 64-bit Operating Systems for DS-Mobile Client which automatically detects the OS architecture and runs the adequate installation. The individual installations for 32-bit and 64-bit Operating Systems for DS-Mobile Client are still available on the release DVD for v12. Unused Asigra Hardware DS-Keys Unused DS-License Server hardware DS-Keys must be returned to Asigra Inc.'s Toronto office, since the DS-Keys remain the property of Asigra Inc. Upgrade to Asigra Hot Fixes or Service Packs When upgrading any Asigra Software to the latest Service Pack or HOT FIX, you do not need to upgrade to intermediate Service Packs or HOT FIXES. The latest Service Pack / HOT FIX includes all the changes included in previous versions of the Asigra Software. Installation of DS-Clients Under the Same Account When planning to install Android DS-Client, ios DS-Client, and PC DS-Clients under the same account, the Account Encryption Key Type selected must be AES128 which is supported by all Asigra DS-Clients. If a different account encryption key is chosen, then a separation of DS-Client installations under different accounts may be required. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 11

12 v12 New Installation and Functionality Support Remote DS-VDR Tool Starting with v12, Asigra has released a new software product named Remote DS-VDR. Remote DS-VDR can be run on Linux Operating Systems as listed in the Installation and Backup & Restore Support Matrix for v12 document. Remote DS-VDR Installation is an RPM Package installation. The daemon is running without a database and without a GUI interface. Its configuration is done via DS-Operator GUI. Remote DS-VDR allows restoring VMware Virtual Machines to an ESX Server for failover and disaster recovery purposes as an add-on service for customers. To install Remote DS-VDR, login as root to the target installation computer and run: rpm -i remote_ds-vdr linux.x86_64.rpm The Remote DS-VDR Tool will be installed on the target computer in /opt/cloudbackup/remote_ds-vdr. Remote DS-VDR will auto-upgrade automatically from DS-System, as long as auto-upgrade packages are available in the Upgrade folder. The upgrade can also be done manually by running the RPM package with an upgrade parameter. Remote DS-VDR Tool can restore the last generation for selected VMs in a VMware VADP backup set either on schedule or on demand. When an on demand Remote DS-VDR restore is triggered, DS-Operator allows selecting which backup session to restore and for N+1 DS-Systems, the node that performs the Remote DS-VDR activity. DS-VDR will perform a Full VM restore every time the VM is restored. VMs will be restored with a name similar to the following template: RVDR_ VMName_Timestamp where Timestamp is the time of the backup session that is being restored. The "Power On" option is available for each VM that is restored by RVDR. Power on of the Virtual Machines is made in the priority configured in the DS-Operator. This allows you to power on Domain Controllers before MS Exchange Servers, etc. DS-System can be configured to send an notification at the end of the Remote DS-VDR Restore process, which includes a summary of the Remote DS-VDR activity: which VMs were restored successfully, if any failed, which VMs failed to be restored, etc. One or more DS-Systems can connect to the same Remote DS-VDR Software Installation. Remote DS-VDR has a parameter in its configuration file, called "MaxRestore" which specifies how many Remote DS-VDR Restore activities can take place from the same software installation at the same time. By default, the value of this parameter is 5. DS-System has two new advanced parameters which control the wait time and the number of retry times for Remote DS-VDR Restore ("RemoteVDRRetry" and "RemoteVDRWait"). Installation and functionality of Remote DS-VDR Tool is supported on: Linux SUSE Enterprise Server 11 SP2 (x64) Linux RHEL 6.2 (x64) Linux RHEL 6.3 (x64) Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 12

13 Local DS-VDR Tool Starting with v12, Asigra has released a new software product named Local DS-VDR. Local DS-VDR can be run on Windows Operating Systems as listed in the Installation and Backup & Restore Support Matrix for v12 document. Local DS-VDR Installation installs a service and allows installing a MS SQL Server Express database instance as well. The configuration of the Local DS-VDR Tool is done during the installation and via the DS-User GUI from either Windows or Linux DS-Client. Local DS-VDR backup sets are created via VMware VADP backup sets in both Windows and Linux DS-Clients. This functionality allows cloning VMware Virtual Machines to an ESX Server for failover and disaster recovery purposes as an add-on service for customers. Local DS-VDR can be instructed to Clone Virtual Machine including the existing snapshots and to also clone the Virtual Machine memory. When cloning a Virtual Machine with the memory option enabled, the result of the clone process will have a snapshot that contains the memory information and the resulting Virtual Machine should be reverted to that snapshot. Local DS-VDR Tool also allows converting Physical Windows machines into Virtual Machines for a VMware ESX infrastructure. The conversion process is done with the help of the VMware vcenter Converter Service which must also be installed on the Local DS-VDR machine as a pre-requisite for this backup set type. Local DS-VDR will attempt to deploy the VMware vcenter Converter Agent to the source machine which needs to be converted. If a vcenter Converter Agent already exists on the machine, the P2V conversion process or backup set creation process will simply continue. Installation and functionality of Local DS-VDR Tool is supported on: Windows 2008 R2 SP1 (x64) Standard and Enterprise Windows 2012 (x64) Standard and Datacenter Deliver MS SQL Server 2008 R2 Express SP1 with Windows FullFeatured DS-Client Starting with v12, MS SQL Server Express 2005 SP4 database instance delivered with Windows FullFeatured DS-Clients has been replaced with MS SQL Server 2008 R2 Express SP1 database instance. For new Windows FullFeatured DS-Client installations, the user installing the software is prompted to select installing a MS SQL Server 2008 R2 Express SP1 database instance or to select using an existing MS SQL Server instance. The advantage of using MS SQL Server 2008 R2 Express is that the database size limitation from Microsoft is no longer 4 GB (instead, it is 10 GB). When a FullFeatured Windows DS-Client is auto-upgraded, the installation attempts to update the MS SQL Server 2005 Express database instance to a MS SQL Server 2008 R2 Express database instance. If the database instance upgrade process fails, installation continues to try to apply the database patches. The database instance upgrade process may fail if: DS-Client database instance is older than MS SQL Server 2005 Express DS-Client database instance is running on Operating Systems/patches older than Windows Vista SP2, Windows 2008 SP2, Windows 2003 SP2, Windows XP 32-bit SP3, and Windows XP 64-bit SP2. The process of upgrading the MS SQL Server 2005 Express to MS SQL Server 2008 R2 Express SP1 may take some time. The DS-Client installation should be allowed to continue and should not be stopped. Deliver MS SQL Server 2008 R2 Express SP1 with Windows DS-System & DS-Billing Starting with v12, MS SQL Server 2005 Express SP4 database instance delivered with Windows DS-System and Windows DS-Billing has been replaced with MS SQL Server 2008 R2 Express SP1 database instance. Only new Windows DS-System and DS-Billing installations allow the user to select if a new MS SQL Express instance should be installed or to select an existing one. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 13

14 Embedded Database for Linux DS-Billing Software In v12, Linux DS-Billing installations are delivered with a PostgreSQL (v9.1) Embedded Database Instance. This database instance is installed and configured by Asigra DS-Billing for new installations of the software. New DS-Billing installations will communicate with this database instance via Unix sockets. The database instance files and data files can be found in the DS-Billing installation directory. For upgrades of Linux DS-Billing from older versions to v12, the installation will simply upgrade the software and DS-Billing daemon will apply the database patches on the existing database instance at first startup. The installation will not install the embedded database and the DS-Billing daemon will continue to communicate with the existing database instance via TCP/IP. Important Note: To start the embedded database that comes with Linux DS-Billing installation, a regular user (not a super user) is required for security reasons (Asigra uses the user "dsbilling", which is created when running the DS-Billing installation with no rights to login to the Operating System). Therefore, DS-Billing using the embedded database must be installed in a location available to this regular user. For instance, installing DS-Billing to /root will cause the DS-Billing daemon startup to fail since it cannot start its database instance. Ensure you install the DS-Billing with the embedded PostgreSQL database to a directory with permissions 0755 or 'rwxr-xr-x'. FullFeatured DS-Client Installation and Functionality New Support* DS-Client on Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) DS-Client on Windows 2012 Datacenter (x64), Standard (x64) and Essentials (x64) DS-Client on Linux RHEL 5.8 (x86/x64) DS-Client on Linux RHEL 6.2 (x86/x64) DS-Client on Linux RHEL 6.3 (x86/x64) DS-Client on SUSE Enterprise Server 11 SP2 (x86/x64) DS-Client on Novell Open Enterprise Server 11 (x64) DS-Client on Mac OS X Mountain Lion (10.8) Windows DS-Client with databases on: MS SQL Server 2008 R2 SP2 Standalone or Cluster and Express version MS SQL Server 2008 SP3 Standalone or Cluster and Express version MS SQL Server 2012 Standalone or Cluster and MS SQL Server 2012 Express Salesforce.com Plug-in for Windows DS-Client on all English Operating Systems listed as supported for FullFeatured Windows DS-Client in the Installation & Backup and Restore Support Matrix for v12 document *includes support for both DS-Client and DS-User DS-Recovery Tools Installation and Functionality New Support DS-Recovery Tools on Windows 2012 Datacenter (x64), Standard (x64) and Essentials (x64) DS-Recovery Tools on Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) DS-Mobile Client Installation and Functionality New Support DS-Mobile Client on Windows 8 (x86/x64), Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) DS-Mobile Client on Windows 2012 Datacenter (x64), Standard (x64), Essentials (x64) * * Installation is supported. Backup and recovery is not supported for Server Operating Systems. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 14

15 DS-Consumer Client Installation and Functionality New Support* DS-Consumer Client on Windows 8 (x86/x64), Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) * Installation and backup and recovery is not supported for Server Operating Systems. DS-Notebook Client Installation and Functionality New Support DS-Notebook Client on Mac OS X Mountain Lion (10.8) Android DS-Client Android DS-Client on HoneyComb (Android 3.0) Operating Systems Android DS-Client on Google Nexus 7 Android devices ios DS-Client ios DS-Client on ARM 7 firmware (IOS version 4.3 or higher) Java DS-User Multi-Platform Installation and Functionality New Support* Java DS-User on Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) Java DS-User on Windows 2012 Datacenter (x64), Standard (x64) and Essentials (x64) Java DS-User on Linux RHEL 5.8 (x86/x64) Java DS-User on Linux RHEL 6.2 (x86/x64) Java DS-User on Linux RHEL 6.3 (x86/x64) Java DS-User on SUSE Enterprise Server 11 SP2 (x86/x64) Java DS-User on Novell Open Enterprise Server 11 (x64) *DS-User Multi-Platform installation/upgrade is not supported on MAC OS X Use DS-Client installation and select DS-User component to install DS-License Server Installation and Functionality New Support DS-License Server on Linux RHEL 5.8 (x86/x64) DS-License Server on Linux RHEL 6.2 (x86/x64) DS-License Server on SUSE Enterprise Server 11 SP2 (x86/x64) DS-System Installation and Functionality New Support* DS-System on Windows 2012 Datacenter (x64) and Standard (x64) DS-System on Linux RHEL 5.8 (x64) DS-System on Linux RHEL 6.2 (x64) DS-System on Linux RHEL 6.3 (x64) DS-System on SUSE Enterprise Server 11 SP2 (x64) Windows DS-System with DSSYSTEM database on: MS SQL Server 2008 R2 SP2 Standalone or Cluster and MS SQL Server 2008 R2 Express** MS SQL Server 2008 SP3 Standalone or Cluster and MS SQL Server 2008 SP3 Express** MS SQL Server 2012 Standalone or Cluster, and MS SQL Server 2012 Express** Linux DS-System with DSSYSTEM database on PostgreSQL 9.2 *includes support for DS-System and DS-Operator GUI installed from DS-System installation ** Express versions are only supported for evaluation purposes for DS-System installation Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 15

16 BLM Archiver Installation and Functionality New Support BLM Archiver on Windows 2012 Datacenter (x64) and Standard (x64) BLM Archiver on Linux RHEL 5.8 (x64) BLM Archiver on Linux RHEL 6.2 (x64) BLM Archiver on Linux RHEL 6.3 (x64) BLM Archiver on SUSE Enterprise Server 11 SP2 (x64) Windows and Linux BLM Archiver with BLM database on PostgreSQL 9.2 DS-Billing Installation and Functionality New Support DS-Billing on Windows 2012 Datacenter (x64) and Standard (x64) DS-Billing on Linux RHEL 5.8 (x64) DS-Billing on Linux RHEL 6.2 (x64) DS-Billing on Linux RHEL 6.3 (x64) DS-Billing on SUSE Enterprise Server 11 SP2 (x64) Windows DS-Billing with BILLING database on: MS SQL Server 2008 R2 SP2 Standalone and MS SQL Server 2008 R2 SP2 Express MS SQL Server 2008 SP3 Standalone and MS SQL Server 2008 SP3 Express MS SQL Server 2012 Standalone and MS SQL Server Express Linux DS-Billing with external BILLING database on PostgreSQL 9.2 DS-NOC Installation and Functionality New Support DS-NOC on Apache Tomcat 7.0 Cluster DS-NOC on Windows 2012 Datacenter (x64) and Standard (x64) DS-NOC on Linux RHEL 5.8 (x64) DS-NOC on Linux RHEL 6.2 (x64) DS-NOC on Linux RHEL 6.3 (x64) DS-NOC on SUSE Enterprise Server 11 SP2 (x64) DS-NOC with ASIGRAWEB database on PostgreSQL 9.2 Support for New Web Browsers Versions: Internet Explorer 9 Firefox 11.0 Opera Google Chrome 18.0 Tools Installation and Functionality New Support DS-Prerequisites for End-Users and Service Providers on Windows 8 Pro and Windows 8 Enterprise (x86/x64) DS-Prerequisites for End-Users and Service Providers on Windows 2012 Datacenter (x64) and Standard (x64) DS-Prerequisites for End-Users and Service Providers on Linux RHEL 6.2 (x86/x64) DS-Prerequisites for End-Users and Service Providers on Linux RHEL 6.3 (x86/x64) DS-Prerequisites for End-Users and Service Providers on Linux RHEL 5.8 (x86/x64) DS-Prerequisites for End-Users and Service Providers on SUSE Enterprise Server 11 SP2 (x86/x64) DS-Prerequisites for End-Users and Service Providers on Novell Open Enterprise Server 11 (x64) I/O Load Test Tool on Windows 2012 Datacenter (x64) and Standard (x64) I/O Load Test Tool on Linux RHEL 6.2 (x64) I/O Load Test Tool on Linux RHEL 6.3 (x64) I/O Load Test Tool on Linux RHEL 5.8 (x64) I/O Load Test Tool on SUSE Enterprise Server 11 SP2 (x64) Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 16

17 System Information Collector on Windows 2012 Datacenter (x64) and Standard (x64) System Information Collector on Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) System Information Collector on Linux RHEL 6.2 (x86/x64) System Information Collector on Linux RHEL 6.3 (x86/x64) System Information Collector on Linux RHEL 5.8 (x86/x64) System Information Collector on Novell Open Enterprise Server 11 (x64) System Information Collector on SUSE Enterprise Server 11 SP2 (x86/x64) DS-System Database Migration on Windows 2012 Datacenter (x64) and Standard (x64) Bandwidth Calculation Tool on Windows 2012 Datacenter (x64) and Standard (x64) DS-Mobile Packager on Windows 8 (x86/x64), Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) DS-Consumer Packager on Windows 8 (x86/x64), Windows 8 Pro (x86/x64) and Windows 8 Enterprise (x86/x64) Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 17

18 New Backup & Restore Support Windows FullFeatured DS-Client Backup & Restore of Windows 2012 Datacenter (x64), Standard (x64) and Essentials (x64) Bare Metal Restore of Windows 2012 Datacenter (x64), Standard (x64) and Essentials (x64) Backup & Restore of Windows 8 (x86/x64), Windows Pro (x86/x64), Windows 8 Enterprise (x86/x64) Bare Metal Restore of Windows 8 (x86/x64), Windows Pro (x86/x64), Windows 8 Enterprise (x86/x64) Backup & Restore from the Cloud for Salesforce.com, to the Cloud Backup & Restore of MS SQL 2012 Standalone and Cluster using VDI and VSS Backup & Restore of MS SQL Server running on Windows 2011 SBS (x64) Backup & Restore of MS Exchange 2010 running on Windows 2011 SBS (x64) Backup & Restore of MS SharePoint 2010 via VSS on Windows 2008 R2 Data Center Restore of MS SharePoint 2010 at item level using DS-Recovery Tools from MS SharePoint 2010 SP1 Database-level backup (created with VSS Backup Sets) Backup & Restore of Lotus Domino at database and level Backup & Restore of Novell Open Enterprise Server 11 (x64) via Novell Client Backup & Restore of Oracle Express 11g R2 (x86) via Oracle Client Backup & Restore of MySQL Standalone and MySQL Cluster Linux/Mac FullFeatured DS-Client Backup & Restore of VMware 5.0 Update 1 using VADP backup sets Backup & Restore of VMware 5.1 using VADP backup sets Backup & Restore of AIX 7.1 File System Backup & Restore of Novell Open Enterprise Server 11 (x64) via Novell Client Backup & Restore of Oracle 11g R2 x64 running on Oracle Enterprise Server Release 6 Update 2 (x64) (RMAN & SBT) Backup & Restore of Oracle 11g R2 running on SUSE 11 SP2 (x64), RHEL 6.2 (x64), RHEL 5.8 (x64) Backup & Restore of Oracle 11g R2 (x64) running on Oracle Linux 5 U8, and AIX 7.1 (RMAN & SBT) Backup & Restore of Oracle Express 11g R2 (x64) via Oracle Client Backup & Restore of MySQL on RHEL 5.8 (x64), RHEL 6.2 (x64), SUSE 11 SP2 (x64) Backup & Restore of MySQL Cluster Backup & Restore of Sybase 15.7 on SUSE 11 SP2 (x64), RHEL 6.2 (x64), RHEL 5.8 (x64) Backup & Restore of DB2 running on RHEL 5.8 (x64), RHEL 6.2 (x64), SUSE 11 SP2 (x64), AIX 7.1 Backup & Restore of PostgreSQL 9.2 Backup & Restore of PostgreSQL running on SUSE 11 SP2 (x64), RHEL 6.2 (x64), RHEL 5.8 (x64) Android DS-Client for SmartPhone/Tablet Backup & Restore of internal/external SD Card Content - includes ability to add file extensions to protection list Backup & Restore of Android Home Screen Backup & Restore of music playlists Backup & Restore of individual music Backup & Restore of SMS (all messages) Backup & Restore of MMS (all messages) Backup & Restore of Android Apps Backup & Restore of Calendars (also handles sync with the server during restore) Backup & Restore of Contacts (NEW: including pictures) Restore of individual photos Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 18

19 Restore of individual videos New Software Local DS-VDR Local DS-VDR Software allows cloning VMs on ESX Server and converting physical machines* into Virtual Machines for disaster recovery and failover purposes. Local DS-VDR can be installed on Windows x64 machines. See Installation and Backup & Restore Support Matrix for more information on supported Operating Systems. Local DS-VDR license can be purchased for DS-License Server Licenses for FullFeatured DS-Systems. Local DS-VDR licenses are enabled via a counter which represents the number of VMs on the Source ESX Server/Physical Machines which can be cloned at any one time to the Destination ESX Server. Each DS-System can be allocated a specific number of Local DS-VDR licenses. The cloning process can be triggered on schedule or on demand. The Physical to Virtual (P2V) conversion process can also be triggered on schedule or on demand. The P2V conversion is done via the VMware Converter tool. This tool must be installed on the machine that needs to be converted (agent) and on the machine that is running the Local DS-VDR Tool (server). The functionality exists on both Windows and Linux DS-Clients and it is available for Windows Virtual Machines only*. To create Local DS-VDR backup sets that will clone selected Virtual Machines, use the VMware VADP backup set type on both Windows and Linux DS-Client. Remote DS-VDR Remote DS-VDR Software allows restoring as many VMs as needed directly from the DS-System from VMware VADP Backup Sets at VM level for disaster recovery and failover purposes. Remote DS-VDR can be installed on Linux x64 machines. See Installation and Backup & Restore Support Matrix for more information on supported Operating Systems. It is supported with both Windows and Linux DS-Systems. It can be installed on the same machine as the Linux DS-System, or on a different machine from the Linux DS-System. However, Asigra recommends installing it on different machines for better performance. Remote DS-VDR license can be purchased for DS-License Server Licenses for FullFeatured DS-Systems. Remote DS-VDR licenses are validated via a counter which represents the number of backup sets on the FullFeatured DS-System (licensed by the DS-License Server) that can use the Remote DS-VDR functionality. Each DS-System can be allocated a specific number of Remote DS-VDR licenses. Remote DS-VDR can restore VMs backed up with VMware VADP backup sets at VM level. Remote DS-VDR Restore can be triggered by a schedule (one time, daily, weekly) or at the end of a backup activity, retention activity, or validation restore activity. It can also be triggered manually. Remote DS-VDR requires the encryption keys of the DS-Client to be forwarded and maintained in the DS-System database. The tool can perform concurrent restores for VMs backed up in the same or different backup sets, even if the data is encrypted with different encryption keys. Remote DS-VDR is auto-upgraded from DS-System when upgrade packages exist in the Upgrade folder. *as supported by VMware Converter Software Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 19

20 Salesforce.com Plug-in Installing the Salesforce.com Plug-in on the DS-Client computer allows creating and running backup and recovery operations for Salesforce data with the Windows DS-Client. This new backup set type allows Salesforce objects (found in database and tables) to be backed up and restored, either to an external database or to the salesforce.com cloud. Database schema can also be backed up and restored as an option for Salesforce backup sets. When uploading data to salesforce.com, the schema of the database where the data is saved must be identical with the database schema that existed when the data was backed up, otherwise some of the restore operations (insert operations) into salesforce.com may fail. Backup of Salesforce data is supported via a proxy server. DS-Recovery Tools for MS SharePoint 2010 SP1 Starting with v12, DS-Recovery Tools x64 installation is supported on servers running MS SharePoint 2010 SP1. See Installation and Backup and Restore Support Matrix document for Operating Systems supported for DS-Recovery Tools installation. Recovery of MS SharePoint 2010 SP1 at item-level (site collections, sub-sites, full lists and list items) can be done via the DS-Client and the DS-Recovery Tools software from existing database backups of MS SharePoint 2010 using the MS SharePoint VSS-aware database-level backup set type. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 20

21 New Functionality DS-License Server DS-License Server licenses allow enabling Local DS-VDR, Remote DS-VDR and Snapshot Manager Tools for FullFeatured DS-System licenses. For Local DS-VDR, this license can then be allocated to individual FullFeatured DS-Clients and can license the usage of the Local DS-VDR Tool. For Remote DS-VDR, this license can be allocated to individual FullFeatured DS-Clients that have VMware VADP Backup Sets. The Snapshot Manager functionality is enabled from the DS-System to its DS-Clients individually, however if the DS-License Server has the tool enabled then all DS-Systems registered with that DS-License Server will have the Snapshot Manager tool enabled. SNMP Traps Monitoring for License Events Starting with v12, DS-License Server enables monitoring of license events via SNMP traps. Some of the events that can be monitored are: [x] days up to license expiration, [x]% of the license's storage capacity limit has been reached, and heartbeat monitoring. DS-System Retrieve Generations Marked as Corrupted on Production DS-Systems from Replication DS-Systems In v12, if Autonomic Healing, System Admin, System Validation, or Validation Restore find files that are corrupted, they will try to retrieve the data from the existing Replication DS-Systems (if they are configured) in the same Replication Group. Only if this fails, the DS-Client will then be notified and the backup set will be marked as "out of sync" and DS-Client will initiate a transfer of another version of the file over the WAN. Corrupted generations will be fixed (retrieved from a DS-System in the Replication Group), starting from the last DS-System that had a good copy of the corrupted generation. If that DS-System no longer has a good copy, the DS-System will check each of the other DS-Systems in the Replication Group until one of them has the required generation or until all of them have been checked, at which point the DS-Client will be notified. One GUI Step to Reset Hardware Information for DS-Clients Up to v12, resetting the hardware information for a DS-Client involved two separate steps. Starting with v12, resetting the hardware information is now done in one step with the possibility of extending the re-registration time window from DS-Operator GUI, individually for each DS-Client. Ability to Enable/Disable BLM Tool for DS-Clients When creating or editing DS-Clients via DS-System, DS-NOC or DS-Billing and the existing APIs, BLM Tool has been added as a selection in the DS-Tools list to be enabled for a DS-Client. In order for customers to be able to push data to a BLM Archiver, the BLM Tool must be enabled and the DS-System must be registered with an installed and configured BLM Archiver (for which a license is required in the DS-License Server). When this tool is disabled, DS-Clients will not be able to push data to archiving. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 21

22 DS-Client Multi-Tenant Configuration: Order all Lists by Customer Name In v12, all customer lists available in DS-User GUI (Win32 or Java) for Multi-tenant DS-Clients are ordered by Customer Name as opposed to Customer ID as in previous versions of the software. Support SSL and TLS for Notifications Starting with v12, SSL and TLS are supported for notifications for FullFeatured Windows and Linux/Mac DS-Client. The following servers have been tested: Gmail (SSL& TLS), Yahoo Mail (SSL & TLS) and Hotmail (TLS). Backup of iseries Data with Option to Restore iseries Data into Prior iseries Versions By default, when backing up libraries or objects on iseries, these libraries and objects can be restored on the same version of iseries. However, iseries allows backup of these libraries and objects with an additional option that permits the backup application to restore the libraries or objects to a previous iseries version (previous to the version which they have been backed up from). Windows DS-Client Backup and Restore from the Cloud Starting with v12, Asigra supports backup and restore of Salesforce.com, at database and table level. In order to perform the backup, the Asigra Salesforce.com Plug-in installation must be run on the DS-Client machine. This installation will deploy the required files in the DS-Client installation directory. When creating a Salesforce.com backup set, a username and password and an identification cookie must be configured for the DS-Client. These values are used each time DS-Client performs a backup or a restore of the Salesforce.com backup set. When a previous database backup is maintained, DS-Client will only download the changes and back them up (master/delta processing, compression and encryption still apply to any data sent from DS-Client to DS-System). During restore, the data is retrieved from DS-System, put into a Firebird database, and then uploaded to the Salesforce.com cloud. Filter Online File Summary Based on Backup Set Type Starting with v12, Windows DS-Client allows showing the Online File Summary report data based on selection of backup set types: regular, self-contained, and local-only. Do not Drop Database Prior to Restore for MySQL Backup Sets An additional option is available for MySQL backup sets on Windows DS-Clients, which allows the end-user to choose if the MySQL database should be dropped (if it already exists, before the restore recreates it) or if the existing MySQL database should be kept and the restore should run on top of the existing database data. Linux/Mac FullFeatured DS-Client Snapshot Manager for NetApp Starting with v12, Linux DS-Client offers Snapshot Manager capabilities for NetApp. A NetApp volume or Qtree snapshot can be replicated via NetApp SnapVault to another NetApp volume and the functionality can be controlled via Asigra Linux DS-Client and DS-User. The process can be scheduled or triggered on demand and retention parameters can be assigned to the process for the destination NetApp volume/qtree. Bandwidth throttling functionality for the data transfer between the NetApp NAS is also available. Asigra Inc. All Rights Reserved. v12 Release Notes. Confidential. Not for Distribution. Page 22