30% IBV. Technology Support page 2. Secure Online Data Backup page 3. Identity Theft Protection page 4. Credit Monitoring page 5

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1 Technology Support page 2 Secure Online Data Backup page 3 Identity Theft Protection page 4 Credit Monitoring page 5 Roadside Assistance page 6 1

2 Unlimited Remote Support Only $11.99/mo Tech Support When You Need It 2-Color ITplease can eliminate the following computer hassles: 3 Slow or Sluggish Performance 3 Annoying Error Messages 3 Unexpected Freeze-Ups 3 Frequent Virus Warnings 3 The Dreaded Blue Screen 14,000 Certified Technicians Available 24 Hours, 7 Days a Week 4-Color Always Available Online, Onsite or Over the Phone MA Tech Team is your technical assistant along the technology and information superhighway. Our revolutionary memberships provide consumers and businesses with peace of mind and free and discounted rates on computer and technology support needs. As your 24/7 personal or business technology solutions provider, we save you money and eliminate the frustrations associated with technology. Tech Support Features Unlimited Remote Tech Support Discounted Onsite Technical Support (Up to 50% Off Retail Rate, 14,000 Technicians Nationwide) BitDefender Antivirus Software Self Help Library (120,000 Solutions) Best Practices Assessment Phone & Online Chat Support 24x7 Live Support (English & Spanish) 100% Internet Secured Solution Technicians are Insured & Certified Microsoft, Mac & Linux Support Easy to Use Interface 2

3 Off-Site. Secure. Automatic. Securely Backup and Protect the Digital You. 200GB of Secure Storage Only $13.99/mo Whether it s music, photos, movies, or tax returns, you rely on data. File Security Center helps protect your valuable property with secure, offsite, automatic backup services that are easy to use and keeps your data safe from catastrophic loss. Data Backup The File Security Center secure storage solution provides state-of-the-art encryption, cross-platform support (Mac, Windows, and Linux), scheduled backup, historical versioning, and retention of deleted files for as long as you may need them. Don t let File Security Center s ease-of-use fool you, under the hood, this software uses the most advanced de-duplication, encryption, file transfer, and storage technology available. With the File Security Center service you can rest easy knowing that your data is safely and securely stored in the cloud should anything happen to your computer, hard drive, CDs, or other storage media. File Sync File Security Center has developed an easy, flexible, and secure solution for making sure all of your important documents, pictures, music, and/or movies are in constant synchronization among any number of your devices. Simply select two or more folders to synchronize and File Security Center will do the rest by automatically getting to work in the background. File Share With File Security Center it has never been easier to share your files online. The File Security Center Share functionality allows you to distribute all file types (including documents, music, movies, pictures) with whomever you like in private ShareRooms. You can create as many ShareRooms as you need - reserving one for family members, another for colleagues, and a different one for each client. And File Security Center does not impose any file size limitations or restrictions on what you can share - so share freely. 3

4 ID Theft Protection Only $14.99/mo COMMITTED TO YOU...AND YOUR IDENTITY ID Smarter is committed to providing you with industry-leading tools to help protect you from the growing threat of identity theft. Our comprehensive programs allow you to proactively manage and monitor the health of your identity, as well as provide restoration and insurance benefits in the event of a breach. If the worst happens, and you become the victim of identity theft while covered by ID Smarter, we will restore your identity and any related credit accounts to pre-theft status. No limits, no fine print, no million dollar service guarantee. In addition, if you suffer any out-of-pocket expenses as a result of a breach, you re covered by a real insurance policy* that will put money in their hands for qualified losses. THE SMARTER SOLUTION FOR PROTECTING YOUR IDENTITY ID Smarter is the most comprehensive identity theft protection solution available to you. Features include: Easy Family Enrollment Enroll your employee in one step and they can add family members to their account through the Family Commander online portal at any time. A Real Insurance Policy Members have access to up to $1 million in insurance * to be used towards lost wages, attorney s fees and other costs required for recovering from theft. This is not a service guarantee, it s a real policy. Restoration. Period. In the event of a breach, members are appointed a certified restoration specialist to restore their identity to pre-theft status. Computer Protection Commercial-grade anti-virus software is included with every Ultimate membership to protect against computer-based threats, including spyware, adware and viruses. 4

5 Single & Tri-Bureau Reports Starting at $9.99/mo More Than 70% of Credit Reports Contain Inaccurate Information What is your report saying about you? In the United States, a credit score is much more than a number it s an important part of your everyday life. Lenders use credit scores to evaluate risk, so that one number can decide who qualifies for a loan, at what interest rate and under what limits. And not just banks use credit scores mobile phone companies, insurance companies and government bodies also use similar methodologies to determine if a consumer becomes a customer. We re Always Looking After You As a Score Aware member, we monitor bureau activity and alert you to any reported changes on your credit report. Opening a new line of credit, an addition of a delinquent account record, and even new address changes can be an indication of fraudulent activity. Score Aware allows you to: Validate your identity Monitor your credit Receive alerts when a change occurs Get single and tri-bureau reports Track your score over a period of time Simulate your score based on hypothetical events Plus, our resource center gives members access to news, articles and reports to keep you informed of the latest credit information and best practices. Become an Empowered Consumer Using a credit report and monitoring service like Score Aware allows you to proactively manage your financial health and monitor activity associated with your personal information. While credit reporting cannot protect you from all types of fraud, being familiar with the latest activity on your credit report is the first step to being empowered and mitigating risk. Become a member of Score Aware today to discover peace of mind 24/7/365! 5

6 24/7 Towing & More... Only $12.99/mo Flat Tire? Dead Battery? Completely Lost? Locked Out? Out of Gas? Engine Overheated? Help is Just a Phone Call Away Product Features: 24/7 Roadside Assistance New & Used Car Price Quotes Roadside Assistance Reimbursement Motorhome Rental Discounts 24/7 Dispatch Service Nationwide Gas Savings Locator Lock Out Service & Reimbursement Travel Guide & Information Hotel & Auto Rental Discounts Personalized Trip Planner 6