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1 Michael Longo ext 301

2 About Vital Voice & Data Choosing the Right Partnership Incorporated in March clients served All verticals, 49 states Based in Long Branch, NJ 15 specialist members with expertise in every leading voice and data solution. Vital Voice & Data Clients Enjoy: Unbeatable Pricing Innovative Product Offerings Excellent Support Dedicated Account Management After hours support

3 Clients

4 Complete Communications Consulting for SMB Managed IT IP Phone systems Carrier Network Solutions

5

6 Managed Information Technology ( IT ) Remote Server and Desktop Administration IT helpdesk support 24/7/365 Remote Monitoring by our NOC Disaster Recovery and Backup Solutions Anti-Virus and Spyware Protection Executive Reporting Hosted Exchange

7 Managed Information Technology ( IT ) Vital Voice & Data s VIP network support program designed to dramatically reduce or eliminate computer problems in your business while maximizing your network s speed, performance, and stability, without the expense of a full-time IT staff. Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our VIP solution does not allow us to profit from your technology troubles in any way. Our program is ideal for business owners who: 1. Need to have their computer network, , database, and Internet access up and running 24/7/365 without problems. 2. Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft. 3. Want to maximize the speed, availability, and performance of their network. 4. Hate dealing with--or thinking about--computer problems and other complexities of operating a computer network. 5. Don t have the time or staff to deal with computer network maintenance.

8 Managed Information Technology ( IT ) The Benefits Are Obvious 1. You ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it. 2. You ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime. 3. You ll feel as though you have an in-house IT department--without the costs. As a network maintenance customer, you ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question. 4. You ll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do. Under this program, you ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers. 5. You ll eliminate trip fees and receive faster response to your problems. Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.

9 Managed Data Backup: A Case for Business Continuity and Disaster Recovery : Because S*iT Happens! Nature: Fire, Flood, Hurricanes, etc. Man: Theft, Viruses, Terrorism, etc. System Failure Data Deletion Regulations: HIPAA, SOX, PCI

10 What s your DataBack up Plan? Causes of Lost Critical Data Hardware Failure: 42% Human Error: 30% Software Corruption:13% PC Virus: 7% Theft: 5% Hardware Destruction: 3% 90% Of all Business Information is Digital 42% of businesses operating without a DR plan that experience data loss are bankrupt within 1 year 93% are bankrupt within 5 years 42% of IT executives were unable to recover data from tape in the last year as a result of either media failure or operator error. Over 35% of companies do not test their backups and of those that tested, 77% found their tape backups failed to restore.

11 A Complete Hardware and Software Solution Scalable Infrastructure Business Continuity for Servers and Desktops Offsite for Disaster Recovery Easily Transitions into a Private Cloud Continuous Data Mirroring File and Folder Level Recovery Failover Virtualization Live Bare Metal Recovery Granular Exchange Recovery 11

12 IP Hosted PBX a phone system? Enhanced Productivity Cost effective access to advanced features typical of premise based systems As business grows, it is much easier to adds stations or provide services to geographically dispersed locations and/or telecommuters All users and locations are members of the same virtual IP PBX and regardless of size or the number of calls received, a busy tone is never returned to prospects or customers

13 IP Hosted PBX Mobile employee productivity can be increased as all features and call features can be extended through the use of laptop resident soft phones. Flexibly route business calls to any phone anywhere in the world. High availability with disaster recovery options Web-based service management interfaces make certain tasks (e.g. moves, adds and changes, voice mail greeting changes, call forwarding treatments and destinations) easier for support staff and end users

14 Case Study Engineering Firm Vital Voice & Data did a fantastic job from sales through implementation. The pricing is competitive, their technology is excellent and their people are all friendly and professional. They have a very comprehensive go to market plan that made everything easier for us. Operations Director at Engineering Firm Customer Profile: Customer is a small engineering firm with big-name clients. When they moved to a new office in a major business park, the firm decided it was time to step-up from their cumbersome POTS phone service. After researching five different options, the Vital Voice & Data presented the strongest mix of features, functionality, price-savings, longevity in the market and especially customer support. Sales Process CHALLENGE SOLUTION RESULTS Determined to make an informed choice, the Customer Operations Director researched five different options for business voice service. Only Vital Voice & Data s salespeople took the time to fully understand what the Customer was trying to accomplish. They made a solid recommendation, answering the director s questions and providing competitive quotes. The sales process confirmed my gut feeling that Vital Voice & Data and NGT were the right choice, said the Operations Director. There weren t any big surprises or last minute costs. It was just smooth and helpful and appealing. Implementation The Engineering Firm s new voice system was deployed at a challenging time near the Thanksgiving holiday. Key employees were unable to be in the office. Vital Voice & Data s proactive installation team provided terrific communication and follow-up that significantly reduced the stress of the set-up process. The Engineering firm s services were implemented flawlessly in spite of the challenges. They took care of us every step of the way, the Director of Operations recalls. Flexibility With their old service, the Engineering Firm was sharing one POTS line between five employees. They needed more functionality, particularly for sharing and receiving voic . With Vital Voice & Data and NGT, The Engineering Firm employees can easily customize and change their voic greetings, check voic messages via , and forward voic messages to anyone even vendors and customers. With Voice-To-Text, all the context of a communication is captures and can be shared with whoever needs it said the Director of Operations. It s because we have more flexible access to our laptops and handheld devices that than to our phones.

15 $900 $800 $700 $600 $500 $400 $300 $200 $100 $0 Monthly Communications Spend Before After

16 Carrier Network Solutions VOICE DATA Integrated T1 - Voice/Data Intra LATA Private Lines PRI T1 Channelized T1 Local Access Circuits (Loops) Business Access Lines (POTS) Switched and Dedicated Lines Toll-Free / Enhanced Toll-Free Services Audio & Web Conferencing Virtual Network Services Ultra Low Latency Circuits Wireless Internet Fractional T1 Tiered Bandwidth Integrated T1 - Voice/Data Dedicated T1, NxT1, Burstable T1 DS3 GigE and Fast E MPLS VPN Frame Relay Private Line Wireless Networking / Private Line IP/VPN - Virtual Private Networks ATM Co-Location Services

17 Carrier Network Solutions -Guaranteed access to the best solution available for your company -Vital Voice & Data works with every carrier nationwide -12 year history in telecommunications -Contract negotiation / multi-carrier coordination -Trouble ticket resolution and support

18 Carrier Network Solutions Solutions design and implementation--- NEVER in a VACUUM. Extensive research on latest technology Freedom to modify the solution year-on-year Freedom from business distraction through excellence of service

19

20 Call us to schedule a no obligation network audit today! ext

April 7, 2011 Michael Longo President & CEO www.vitalvoiceanddata.com 888-558-8855

April 7, 2011 Michael Longo President & CEO www.vitalvoiceanddata.com 888-558-8855 April 7, 2011 Michael Longo President & CEO www.vitalvoiceanddata.com 888-558-8855 About Vital Voice & Data Choosing the Right Partnership Incorporated in March 2002 600+ clients served All verticals,

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