Sub-Recipient Grant Management and Monitoring Policy
|
|
- Kerry Hawkins
- 8 years ago
- Views:
Transcription
1 Sub-Recipient Grant Management and Mnitring Plicy May 2010 Warning: CONTROLLED/UNCLASSIFIED/ This infrmatin is t be cntrlled, stred, handled, transmitted, distributed and dispsed f in accrdance with DHS plicy relating t FOUO infrmatin and is nt t be released t the public, the media, r ther persnnel wh d nt have a valid need-t-knw withut prir apprval f an authrized DHS fficial. This infrmatin is nt fr public disclsure under I.C / 5 U.S.C. 552
2 This Page Intentinally Left Blank
3 TABLE OF CONTENTS I. PURPOSE... 3 II. OVERVIEW... 3 III. OFFICE-BASED MONITORING... 4 A. File Review... 4 Fiscal and Cmpliance Mnitring... 4 Prgrammatic Mnitring... 5 B. Cntact Sub-recipient fr Mre Infrmatin... 5 IV. ON-SITE MONITORING... 6 Fiscal and Cmpliance Mnitring... 6 Prgrammatic Mnitring... 7 V. GRANTS MANAGEMENT CONTACT INFORMATION... 7 REFERENCES Grant Accunting Systems, Federal Grants Management Handbk, tab 420 pp.1-92 Cmmn Rule fr Unifrm Administrative Requirements fr Grants and Cperative Agreements t State and Lcal Gvernments OMB Circular A-87, Cst Principles fr State, Lcal and Indian Tribal Gvernments OMB Circular A-102, Grants and Cperative Agreements with State and Lcal Gvernments OMB Circular A-133, Audits f States, Lcal Gvernments and Nn-Prfit Organizatins 2
4 I. Purpse The Indiana Department f Hmeland Security (IDHS), as the federal grantee, is respnsible fr mnitring sub-recipients and ascertaining that all fiscal, cmpliance and prgrammatic respnsibilities are fulfilled. This includes mnitring sub-recipient reprting, recrdkeeping and internal peratin and accunting cntrl systems. Grant management ensures that the grant prgram is perating efficiently, its internal cntrl prgram is perating successfully, and any deficiencies detected in the grant prgram are crrected in a timely manner. IDHS grant prgrams subject t these general mnitring effrts include, but are nt limited t: BZPP Buffer Zne Prtectin Prgram CCP * Citizen Crps Prgram EMPG * Emergency Management Planning Grant prgram HMEP Hazardus Materials Emergency Preparedness grant prgram HSGP GPD Hmeland Security Grant Prgram * See HSGP/GPD-specific grants ntes thrughut this dcument. LEPC Lcal Emergency Planning Cmmittee grant prgram MMRS Metrplitan Medical Respnse System grant prgram HSGP/GPD Specific: IDHS is the State Administrative Agency (SAA) and primary recipient f hmeland security grant funds. IDHS is tasked with mnitring the prgress f sub-recipient prjects in accrdance with the State Hmeland Security Strategy (SHSS) t gauge statewide prgress tward strategy implementatin, required fr up-line reprting t the U.S. Department f Hmeland Security (DHS), Grant Prgrams Directrate (GPD). Sub-recipient mnitring is als critical t determine whether grant funds awarded fr planning, peratins, equipment, training, exercise, and administrative prjects are expended in accrdance with Office f Justice Prgrams (OJP), Office f the Cmptrller (OC) fiscal guidelines, GPD prgrammatic guidelines, and subgrant awards. Overall, IDHS will assess hw GPD resurces awarded t sub-recipients enhance Chemical, Bilgical, Radilgical, Nuclear, r Explsive (CBRNE) preventin, respnse, and recvery capabilities, and supprt the gals and bjectives in the SHSS. State sub-recipient mnitring will prvide GPD with a cmprehensive picture f hw CBRNE terrrism preventin, respnse, and recvery capabilities are increasing natinwide and will allw GPD t ensure it is prviding resurces and supprt in an efficient and effective manner. II. Overview The IDHS Grants Management Sectin administers sub-recipient grants and mnitrs their activities frm award t clseut. The Prgram specific Prject Manager prvides day-t-day versight, recnciles and apprves prgrammatic subgrantee expenditures, reviews reimbursement requests, and prvides general supprt and assistance relating t prject implementatin. The Prject Manager authrizes reimbursement fr expenditures. The Grants Management Sectin audits quarterly Narrative and Financial Prgress Reprts, the Request fr Reimbursement and supprting dcumentatin fr cmpliance, then frwards fr payment. Accunting persnnel within the IDHS Fiscal Branch prcesses reimbursement and issues a warrant fr payment t the subgrantee. The Prject Manager may maintain a subgrantee wrking file that may include in-prgress prject crrespndence and actins, quarterly reprts that require additinal supprting dcumentatin, cpies f s and a telephne cmmunicatin lg, additinal cntact infrmatin, and incidental and anecdtal prject infrmatin, etc. relevant t the prject and award. The IDHS Grants Cmpliance Officer is respnsible fr sub-recipient mnitring thrugh tw means: ffice-based mnitring and n-site mnitring. Mnitring assists IDHS in identifying areas f need fr subgrantee supprt and prvides feedback n ways t imprve its services. Bth frms f mnitring require written dcumentatin. HSGP/GPD Specific: Mnitring GPD grants encmpasses tw main areas: 1) fiscal and cmpliance mnitring f planning, prcurement and cntracts, exercise, administrative, and training funds, and 3
5 cmpliance with regulatins; and 2) prgrammatic mnitring f subgrantee prgress and peratins, including equipment deplyment, fr prject implementatin and executin. Fr reference, IDHS cnducts sub-recipient fiscal, cmpliance and prgrammatic mnitring based upn the fllwing: OMB Circular A-110 OMB Circular A-87 OMB Circular A-21 OMB Circular A-122 OMB Circular A-133 Cmmn Rule fr Unifrm Administrative Requirements fr Grants and Cperative Agreements t State and Lcal Gvernments Certificatins and Assurances Grant Prgram Guidance Applicable Cde f Federal Regulatins US DOJ/OJP Office f the Cmptrller Financial Guide US DHS/GPD State and Lcal Gvernment Crdinatin & Preparedness, Office f Grant Operatins Federal Grants Management Handbk, Thmpsn Publishing Grup Sub-recipient Obligating Award Dcument III. Office-Based Mnitring Fr each active grant prgram, the Grants Cmpliance Officer cnducts ffice-based mnitring reviews fr ne third f all subgrantees per fiscal year. Office-based mnitring will ccur befre n-site visits are scheduled. Open, multi-year subgrants under the same prgram shuld be reviewed and mnitred at the same time. The Grants Cmpliance Officer perfrms a cmprehensive review f the subgrantee master grant file t ensure that all dcumentatin is cmplete and current; cnferring with the Prject Manager regarding any file irregularities r prblems the subgrantee r the Prject Manager is experiencing, and ensuring that any apparent prblems are addressed. The Grants Cmpliance Officer then cntacts the subgrantee by phne and/r t cnfirm these findings and recncile discrepancies. In unisn the Grants Cmpliance Officer, Prject Manager and the subgrantee agree t a brief written plan and timeline t reslve any prblems. A. File Review The Grants Cmpliance Officer reviews the subgrantee s master grant file t perfrm fiscal, cmpliance and prgrammatic mnitring. The Grants Cmpliance Officer verifies cmpliance with the certificatins and assurances listed in the sub-grant agreement. The review assesses the status f quarterly Narrative Prgress Reprts and Financial Prgress Reprts, the rate f expenditure f funds, evaluatin f prgress implementatin and timelines, and cnfirmatin f these findings with the Prject Manager. Fiscal and Cmpliance Mnitring The fllwing are required dcuments in the sub-recipient fficial master grant file: Cmplete applicatin with riginal signatures, date-stamped when received Sub-grant agreement with riginal signatures, special cnditins, certificatins and assurances, prject narrative and budget detail, and cpy f IDHS award letter Quarterly Narrative Prgress Reprts with supprting dcumentatin; must be current 4
6 Quarterly Financial Prgress Reprts with supprting dcumentatin; must be current SPECIAL NOTE: Since subgrantees maintain financial recrds in a variety f different frmats based n their accunting systems and sftware prgrams, they are nt required t present the infrmatin t IDHS thrugh a single standardized frmat, nr change their frmal accunting systems t cmply with federal requirements. Hwever, IDHS may require the subgrantee t mdify its existing system t develp subsystems t accunt fr grant funds, and t reprt csts in accrdance with the grant agreement. Paid Requests fr Reimbursement with riginal signatures, filed and attached t crrespnding quarterly Financial Prgress Reprts Award Amendment(s) with riginal signatures Paper and/r electrnic cpies f any substantial deliverables (e.g. Pwer Pint presentatin, training curse, prgram plans, brchures, utreach materials, etc.) Crrespndence, especially any previus mnitring dcumentatin, if applicable. Expediting the return f the signed Sub-Grant Agreement and/r Amendment is particularly imprtant when invlving increases, decreases r reallcatin f prject budget amunts, because the award/amendment is nt effective until IDHS receives the riginal signed dcument. N reimbursements will be paid ut t a subgrantee fr thse affected items with an utstanding, unsigned sub-grant agreement r amendment. Of significant cncern t IDHS is if the subgrantee is experiencing any prblems resulting in a slw expenditure f funds. A lack f any expenditure(s) may indicate prject inactivity and will be discussed with the subgrantee. The Grants Cmpliance Officer will ask the subgrantee t further explain and justify reasns fr delayed prcurement activities. If the subgrantee has expended significant funds, the Grants Cmpliance Officer will inquire abut hw expenditures have enhanced its peratins and respnse capabilities. In particular, if special cnditins are in place that withhld funds t the subgrantee, the Grants Cmpliance Officer and Prject Manager will determine what the subgrantee must d t satisfy and remve them. Prgrammatic Mnitring The Grants Cmpliance Officer reviews the subgrantee s master grant file t determine the subgrantee s achievements and ptential prblems faced in implementing the prject. The Grants Cmpliance Officer will cnfer with the Prject Manager during prgrammatic file review. The prject narrative is examined fr the fllwing infrmatin: Gals, bjectives, and implementatin steps planned vs. actual, Requirements and activities, Timelines, planned vs. actual, Evaluatin plans, and Perfrmance measures. HSGP/GPD Specific: The Grants Cmpliance Officer reviews the incidence f exercise and training activities in accrdance with the prject timeline as defined in the grant award, with relevant gals and bjectives in the SHSS and the Hmeland Security Exercise and Evaluatin Prgram (HSEEP). B. Cntact Sub-recipient fr Mre Infrmatin The Grants Cmpliance Officer cntacts the subgrantee and schedules a time t cnduct a phne interview with the subgrantee Prject Manager(s), grant fiscal manager/crdinatr and ther apprpriate individuals in relatin t all active subgrants awarded by IDHS that are currently being reviewed and mnitred. The Grants Cmpliance Officer will ask if the subgrantee has cnducted any frmal prcurements and/r entered int any 3 rd -party cntracts. If s, IDHS will need a narrative summary f the prcurement prcess and a cpy f the cntract. In additin, the Grants Cmpliance Officer may need t reference the jurisdictin s all-hazards Emergency Operatins Plan (EOP) fr crdinatin and alignment with grant activities. Finally the Grants Cmpliance 5
7 Officer will ask the subgrantee if it is experiencing any financial r prgrammatic grant management prblems itself r with IDHS, r has identified a need fr technical assistance and supprt frm IDHS. At the cnclusin f the Office-based Mnitring review the Grants Cmpliance Officer sends an electrnic mem t the subgrantee Prject Manager, cpied t authrized fficials listed n the award and the IDHS Prject Manager, fllwed with a hard cpy by fax r mail. A hard cpy will be placed in the subgrantee s master grant file. IV. On-Site Mnitring IDHS will cnduct n-site mnitring visits fr tw separate sub-recipients each fiscal year. If the subrecipient has received subgrants under several prgrams, all prgram grants are reviewed and mnitred at the same time and the apprpriate IDHS Prject Managers will be asked t participate. On-site mnitring builds upn the subgrantee master grant file review and cnversatins undertaken as part f ffice-based mnitring. Thirty (30) days in advance f the prpsed visit, the Grants Cmpliance Officer cntacts the subgrantee t schedule the upcming n-site visit, briefing the subgrantee n what activities and discussins will take place. The subgrantee will be prvided with a read-ahead packet, including a cver letter, draft meeting agenda and prpsed list f questins, t ensure n-site time is fcused n discussing issues instead f lcating dcumentatin. The cver letter will be cpied t authrizing fficials listed n the award and t apprpriate IDHS Prject Managers. Althugh IDHS staff and the subgrantee determine the structure f the n-site visit, the Grants Cmpliance Officer clearly distinguishes the review f fiscal and grant cmpliance issues frm prgrammatic discussins. Fiscal and cmpliance issues are generally discussed with the subgrantee Prject Manager and Chief Financial Officer and/r fiscal crdinatr. Prgrammatic issues are discussed with the subgrantee Prject Manager, lcal authrizing fficials, and ther recipient agencies r respnse representatives. If multiple grant prgrams and years are being mnitred, the subgrantee shall ensure that the crrespnding respnsible parties are available t participate in meetings during the site visit. The subgrantee shuld expect IDHS t spend a minimum f ne business day n-site. HSGP/GPD Specific: Infrmatin t explain and justify reasns fr delayed prcurement activities is essential fr timely prject implementatin in supprt f first respnders. On the ther hand, if the subgrantee has expended significant funds, the subgrantee will be queried abut hw expenditures have enhanced its respnse capabilities, in particular with regard t the Natinal Incident Management Systems (NIMS), the Natinal Respnse Plan (NRP) and Hmeland Security Presidential Directive 8 (HSPD-8). IDHS staff may request t visit ne r mre f the lcal departments, rganizatins r cntractrs in rder t directly discuss hmeland security issues and mnitr equipment with first respnder recipient agencies, fcusing n the supprt f r benefits received as a direct result f GPD/IDHS funding, and hw thse resurces have enhanced their CBRNE terrrism preventin, respnse, and recvery capabilities. In additin, the subgrantee will be queried as t hw the prject is supprting the SHSS and HSEEP, whether purchased equipment has been deplyed and if additinal training is needed n specialized equipment prir t its use. Fiscal and Cmpliance Mnitring In advance f the n-site visit, the Grants Cmpliance Officer cnducts a cmprehensive dcument review, asking the subgrantee t prvide a recent summary f expenditures, bligatins and pending bligatins (i.e., purchase rders, prcurements r cntracts in prcess), as well as grant budgets and financial reprts, single audit reprts and findings, crrective actin plans, and an rganizatin chart, and ntes any apparent prblems in preparatin fr the n-site visit. Dcumentatin review includes cnfirmatin f certificatins and assurances, supprting dcumentatin fr expenditures, use f management and administrative (M&A) funds, special cnditins and previus mnitring dcumentatin. Delinquent quarterly Financial Prgress Reprts must be submitted prir t the n-site visit. 6
8 On-site, the Grants Cmpliance Officer reviews applicable grantee spending plans, accunting systems and cntrls, recrds retentin systems, 3 rd -party cntracting, prcurement activities, and equipment maintenance and prperty management systems. Prgrammatic Mnitring A majr prtin f the meeting invlves discussins abut prject implementatin such as milestnes, timeline, rate f funds expenditure, prject peratins, perfrmance measures and evaluatin, etc. This will include develpment r update f the subgrantee s all-hazards EOP, peratins systems, and crdinatin with prject-affiliated departments, rganizatins, and cntractrs. Delinquent quarterly Narrative Prgress Reprts must be submitted prir t the n-site visit. At the end f the n-site visit, IDHS staff cnducts an exit interview with subgrantee fficials t discuss findings frm the meetings and t clarify any crrective actin items fr the subgrantee r IDHS staff t pursue after the visit. IDHS staff asks fr feedback t identify areas f self-imprvement by which it can better supprt, assist, r enable subgrantee prject success. The exit interview highlights what will be included in the pst-visit letter t the subgrantee, cpied t authrizing fficials listed n the award and the apprpriate IDHS Prject Managers, summarizing cntents f the reprt that will be placed in the subgrantee s master grant file. If any utstanding financial, cmpliance and prgrammatic issues are identified, the subgrantee is required t submit a Crrective Actin Plan within 30 days f receipt f the reprt, identifying what steps the subgrantee is taking t reslve them. V. Grants Management Cntact Infrmatin IDHS grant pint f cntacts (POCs) can be fund n the IDHS website at: Rachel Meyer - (317) General Management and Oversight Niki Theeuwes - (317) Grant Writing and General Custmer Service Dlly Watkins (317) Reimbursement Cncerns and Agreement Prcessing Cindy Riley (317) HMEP and Mnitring cncerns Beth Clark- (317) PSIC, CSEPP and IECGP cncerns Vicki Biddle (317) Quarterly Reprts and General Clerical 7
NEW YORK STATE DEPARTMENT OF HEALTH BUREAU OF DENTAL HEALTH SCHOOL-BASED HEALTH CENTER DENTAL PROGRAM PERFORMANCE EFFECTIVENESS REVIEW TOOL (PERT)
NEW YORK STATE DEPARTMENT OF HEALTH BUREAU OF DENTAL HEALTH SCHOOL-BASED HEALTH CENTER DENTAL PROGRAM PERFORMANCE EFFECTIVENESS REVIEW TOOL (PERT) March 1, 2007 TABLE OF CONTENTS SECTION I: INTRODUCTION
More informationFinancial Accountability Handbook
Financial Accuntability Handbk >> Vlume 5 Reprting Systems Infrmatin Sheet 5.2 Preparatin f Financial Statements Intrductin The Financial Accuntability Act 2009 (the Act) and the Financial and Perfrmance
More informationMSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER
MSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER This Audit Cmmittee Charter has been amended as f July 17, 2015. The Audit Cmmittee shall review and reassess this Charter annually and recmmend
More informationTHIRD PARTY PROCUREMENT PROCEDURES
ADDENDUM #1 THIRD PARTY PROCUREMENT PROCEDURES NORTH CENTRAL TEXAS COUNCIL OF GOVERNMENTS TRANSPORTATION DEPARTMENT JUNE 2011 OVERVIEW These prcedures establish standards and guidelines fr the Nrth Central
More informationChange Management Process For [Project Name]
Management Prcess Fr [Prject Name] i 1 Intrductin The is fllwed during the Executin phase f the Prject Management Life Cycle, nce the prject has been frmally defined and planned. 1.1 What is a Management
More informationAudit Committee Charter
Audit Cmmittee Charter Membership The Audit Cmmittee (the "Cmmittee") f the Bard f Directrs (the "Bard") f Philip Mrris Internatinal Inc. (the "Cmpany") shall cnsist f at least three directrs all f whm
More informationRequest for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply
Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t
More informationInternal Audit Charter and operating standards
Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw
More informationSources of Federal Government and Employee Information
Inf Surce Surces f Federal Gvernment and Emplyee Infrmatin Ridley Terminals Inc. TABLE OF CONTENTS General Infrmatin Intrductin t Inf Surce Backgrund Respnsibilities Institutinal Functins, Prgram and Activities
More informationAudit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd
Audit Cmmittee Charter St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Versin 2.0, 22 February 2016 Apprver Bard f Directrs St Andrew
More informationNAIC Replacement Requirements For Certain Life Insurance Policies And Annuity Contracts
NAIC Replacement Requirements Fr Certain Life Insurance Plicies And Annuity Cntracts Duties f Prducers If a transactin invlves a replacement, the prducer must leave with the applicant, at the time an applicatin
More informationWHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy
WHAT YOU NEED TO KNOW ABOUT Prtecting yur Privacy YOUR PRIVACY IS OUR PRIORITY Credit unins have a histry f respecting the privacy f ur members and custmers. Yur Bard f Directrs has adpted the Credit Unin
More informationUNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES
UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative
More informationGUIDANCE FOR BUSINESS ASSOCIATES
GUIDANCE FOR BUSINESS ASSOCIATES This Guidance fr Business Assciates dcument is intended t verview UPMCs expectatins, as well as t prvide additinal resurces and infrmatin, t UPMC s HIPAA business assciates.
More informationMulti-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021
Multi-Year Accessibility Plicy and Plan fr NSF Canada and NSF Internatinal Strategic Registratins Canada Cmpany, 2014-2021 This 2014-21 accessibility plan utlines the plicies and actins that NSF Canada
More informationHow To Write An Ehsms Training, Awareness And Competency Procedure
Envirnmental, Health & Safety Management System (EHSMS) Dcument Number: 00122 Issue Date: 05/07/2014 Training, Awareness and Cmpetency Prcedure Revisin Number: 7 Prepared By: Stalcup, Bryce Apprved By:
More informationPersonal Data Security Breach Management Policy
Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner
More informationVersion: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013
Versin: Mdified By: Date: Apprved By: Date: 1.0 Michael Hawkins Octber 29, 2013 Dan Bwden Nvember 2013 Rule 4-004J Payment Card Industry (PCI) Patch Management (prpsed) 01.1 Purpse The purpse f the Patch
More informationEnrollee Health Assessment Program Implementation Guide and Best Practices
Enrllee Health Assessment Prgram Implementatin Guide and Best Practices March 2015 033129 (03-2015) This guide will help yu answer these questins: What is the Enrllee Health Assessment (EHA) prgram and
More informationChapter 7 Business Continuity and Risk Management
Chapter 7 Business Cntinuity and Risk Management Sectin 01 Business Cntinuity Management 070101 Initiating the Business Cntinuity Plan (BCP) Purpse: T establish the apprpriate level f business cntinuity
More informationHIPAA Notice of Privacy Practices. Central Ohio Surgical Associates, Inc.
HIPAA Ntice f Privacy Practices Central Ohi Surgical Assciates, Inc. THIS NOTICE OF PRIVACY PRACTICES (THE NOTICE ) DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN
More informationBLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS
BLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS SERIES: 1 General Rules RULE: 17.1 Recrd Retentin Scpe: The purpse f this rule is t establish the systematic review, retentin and destructin
More informationHeythrop College Disciplinary Procedure for Support Staff
Heythrp Cllege Disciplinary Prcedure fr Supprt Staff Intrductin 1. This prcedural dcument des nt apply t thse academic-related staff wh are mentined in the Cllege s Ordinance, namely the Librarian and
More informationNuance Healthcare Services Project Delivery Methodology
NUANCE PROFESSIONAL SERVICES Nuance Healthcare Services 2008 Nuance Cmmunicatins, Inc. All rights reserved. Nuance Healthcare Services 1 INTRODUCTION This dcument describes the prject management methdlgy
More informationSystems Support - Extended
1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets
More informationTO: Chief Executive Officers of all National Banks, Department and Division Heads, and all Examining Personnel
AL 96-7 Subject: Credit Card Preapprved Slicitatins TO: Chief Executive Officers f all Natinal Banks, Department and Divisin Heads, and all Examining Persnnel PURPOSE The purpse f this advisry letter is
More informationSECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM
Audit Manual Sectin J SECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM Ref. Plicy and Practice Requirements IIA Standards and Other references J 1 Plicy: The Head f Internal Audit shall develp and maintain
More informationResearch Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012
Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.
More informationIMHU-HRM-A February 15, 2012 PAI SOP. Ft. Huachuca Personnel Asset Inventory - SOP
Ft. Huachuca Persnnel Asset Inventry - SOP I. Respnsible agencies are: Unit Battalin r separate cmpany S1 (S1) Brigade S1 Military Persnnel Divisin (MPD) Persnnel Autmatin Sectin (PAS) G1, AG, Military
More informationFIREFIGHTER HEART AND CIRCULATORY MALFUNCTION BENEFITS PROGRAM STANDARD OPERATING GUIDELINES Approved by the DOLA Executive Director July 1, 2014
FIREFIGHTER HEART AND CIRCULATORY MALFUNCTION BENEFITS PROGRAM STANDARD OPERATING GUIDELINES Apprved by the DOLA Executive Directr July 1, 2014 Prgram Overview: As f July 1, 2014, the Department f Lcal
More informationIssuing of qualifications and statement of attainment Policy and Procedures Version: 5.0 Last Modified: 12 February 2015
Issuing f qualificatins and statement f attainment Plicy and Prcedures Versin: 5.0 Last Mdified: 12 February 2015 Purpse Duke Cllege issues AQF certificatin dcumentatin nly t a learner whm it has assessed
More informationWire Transfer Request
Wire Transfer Request Requirements and Instructins OFFICE OF DISBURSEMENTS Categry: Dcument Name: Payment Prcessing Wire Transfer Request - Requirements and Instructins Respnsible Department: Office f
More informationCOUNTY OF SACRAMENTO PLANNING AND ENVIRONMENTAL REVIEW
COUNTY OF SACRAMENTO PLANNING AND ENVIRONMENTAL REVIEW REQUEST FOR PROPOSAL fr ON-CALL CULTURAL RESOURCE SERVICES Release Date: Tuesday, March 10, 2015 Submittal Deadline: Mnday, April 13, 2015 by 5:00
More informationBusiness Continuity Management Policy
Business Cntinuity Management Plicy Versin: 1.0 Last Amendment: Apprved by: Library Cuncil f New Suth Wales Plicy wner/spnsr: Directr, Operatins and Chief Financial Officer Plicy Cntact Officer: Senir
More informationITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days
ITIL Service Offerings & Agreement (SOA) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management
More informationIf the CAP is acceptable, the serious deficiency determination for the provider is temporarily deferred.
Pat McCrry Gvernr Sent Via Email TO: FROM: Nrth Carlina Department f Health and Human Services Divisin f Public Health May 12.2014 Spnsring Organizatins f Day Care Hmes Arnette Cwan, MS, RD, LDN Supervisr,
More informationWaitemata District Health Board, 15 Shea Terrace, Takapuna
Date: Octber 2015 Jb Title: Quality and Audit Manager Department: Planning, Funding and Outcmes Unit Lcatin: Waitemata District Health Bard, 15 Shea Terrace, Takapuna Reprting t: Directr Funding Direct
More informationITIL Release Control & Validation (RCV) Certification Program - 5 Days
ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management
More informationISO Management Systems. Guidance on understanding the benefits of an ISO Management System
ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm
More informationTITLE: Supplier Contracting Guidelines Process: FIN_PS_PSG_050 Replaces: Manual Sections 6.4, 7.1, 7.5, 7.6, 7.11 Effective Date: 10/1/2014 Contents
TITLE: Supplier Cntracting Guidelines Prcess: FIN_PS_PSG_050 Replaces: Manual Sectins 6.4, 7.1, 7.5, 7.6, 7.11 Cntents 1 Abut university supplier cntracting... 2 2 When is a cntract required?... 2 3 Wh
More information7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK
7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK A Resurce Fr Supprt Emplyees Cpyright 2014, Fairfax Cunty Public Schls http://www.fcps.edu/hr/epd/evaluatins/supprt.shtml
More informationRUTGERS POLICY. Responsible Executive: Vice President for Information Technology and Chief Information Officer
RUTGERS POLICY Sectin: 70.1.1 Sectin Title: Infrmatin Technlgy Plicy Name: Acceptable Use Plicy fr Infrmatin Technlgy Resurces Frmerly Bk: N/A Apprval Authrity: Senir Vice President fr Administratin Respnsible
More informationVCU Payment Card Policy
VCU Payment Card Plicy Plicy Type: Administrative Respnsible Office: Treasury Services Initial Plicy Apprved: 12/05/2013 Current Revisin Apprved: 12/05/2013 Plicy Statement and Purpse The purpse f this
More informationResearch Report. Abstract: Advanced Malware Detection and Protection Trends. September 2013
Research Reprt Abstract: Advanced Malware Detectin and Prtectin Trends By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm, Senir Prject Manager September 2013 2013 by The Enterprise Strategy Grup,
More informationPlease provide a 2-3 sentence summary of your proposal: Financial Profile of Organization:
Name f Applicant Organizatin: Address: City, State, Zip: Phne: Fax: Email: Primary Cntact & Title: Federal EIN Number: Website: Age f Organizatin: Please prvide a 2-3 sentence summary f yur prpsal: Financial
More informationAccident Investigation
Accident Investigatin APPLICABLE STANDARD: 1960.29 EMPLOYEES AFFECTED: All emplyees WHAT IS IT? Accident investigatin is the prcess f determining the rt causes f accidents, n-the-jb injuries, prperty damage,
More informationTITLE: RECORDS AND INFORMATION MANAGEMENT POLICY
TITLE: RECORDS AND INFORMATION MANAGEMENT POLICY REFERENCE NUMBER: 14/103368 RESPONSIBLE DEPARTMENT: Crprate Services APPLICABLE LEGISLATION: State Recrds Act 1997 Lcal Gvernment Act 1999 Crpratins Act
More informationProject Startup Report Presented to the IT Committee June 26, 2012
Prject Name: SOS File 2.0 Agency: Secretary f State Business Unit/Prgram Area: Secretary f State Prject Spnsr: Al Jaeger Prject Manager: Beverly Maitland Prject Startup Reprt Presented t the IT Cmmittee
More informationAHI. Foreign Pre-Approval Inspections (PAIs) Points to Consider
AHI Freign Pre-Apprval Inspectins (PAIs) Pints t Cnsider The fllwing suggestins are intended t prvide spnsr guidance fr timeliness and predictability f freign PAIs. The FDA Center fr Veterinary Medicine
More informationTitle IV Refund Policy (R2T4)
Title IV Refund Plicy (R2T4) Charter Oak State Cllege s revised Refund Plicy cmplies with the amended 34 CFR Sectin 668.22 f the Higher Educatin Amendment f 1998. This plicy reflects new regulatins that
More informationPrivacy Breach and Complaint Protocol
Privacy Breach and Cmplaint Prtcl Effective: December 31, 2012 Apprved by: Le McKenna, CFO 1.0 General Privacy breaches and privacy cmplaints will be handled in accrdance with this prtcl. This prtcl is
More informationChapter 8 Financial Management
Chapter 8 Financial Management Intrductin Effective financial management is the heart f successful Cmmunity Develpment Blck Grant (CDBG) administratin. Grantees, r the Unit f General Lcal Gvernment (UGLG),
More informationPOLICY 1390 Information Technology Continuity of Business Planning Issued: June 4, 2009 Revised: June 12, 2014
State f Michigan POLICY 1390 Infrmatin Technlgy Cntinuity f Business Planning Issued: June 4, 2009 Revised: June 12, 2014 SUBJECT: APPLICATION: PURPOSE: CONTACT AGENCY: Plicy fr Infrmatin Technlgy (IT)
More informationAmerican Recovery and Reinvestment Act Reporting Policy
American Recvery and Reinvestment Act Reprting Plicy Updated May 2010 1 I. Backgrund On February 17, 2009, President Barack Obama signed the American Recvery and Reinvestment Act f 2009 (ARRA) int law.
More informationCMS Eligibility Requirements Checklist for MSSP ACO Participation
ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.
More informationRCPNC Grants for Creative Strategies and Pragtimatic Pragmatins
REQUEST FOR APPLICATIONS (RFA) The RCPNC is accepting grant applicatins fr prjects that use creative strategies t imprve crdinatin amng USDA-FNS Child Nutritin prgrams and ther nutritin assistance prgrams.
More informationP CARD College of Health and Rehabilitation Sciences: Sargent Internal Policy
P CARD Cllege f Health and Rehabilitatin Sciences: Sargent Internal Plicy All purchasing card hlders must read the Purchasing Card Prgram Manual (P Card Manual) and cnfirm upn ding s via email t the SAM
More informationFREE TO BREATHE ACCELERATE CLINICAL TRIALS GRANT REQUEST FOR APPLICATIONS
AWARD OVERVIEW FREE TO BREATHE ACCELERATE CLINICAL TRIALS GRANT REQUEST FOR APPLICATIONS Free t Breathe has a new funding pprtunity fcused n research t investigate strategies and interventins t increase
More information17 Construction environmental management plan (CEMP)
17 Cnstructin envirnmental management plan (CEMP) Bur Happld Cntents 17 Cnstructin Envirnmental Management Plan (CEMP) 17-1 17.1 Intrductin 17-1 17.2 Intrductin t EMS 17-1 17.2.1 Plicy 17-2 17.2.2 Planning
More informationCLEARANCE REVIEWS FOR STUDENT RESTRICTION ISSUES OTHER THAN ACADEMIC PROGRESS
CLEARANCE REVIEWS FOR STUDENT RESTRICTION ISSUES OTHER THAN ACADEMIC PROGRESS Only the Ministry f Training, Clleges & Universities can cnsider clearance reviews fr mst ther student restrictin issues. These
More informationAUDIT AND RISK COMMITTEE TERMS OF REFERENCE
AUDIT AND RISK COMMITTEE TERMS OF REFERENCE 1. TITLE OF COMMITTEE Audit and Risk Cmmittee 2. ESTABLISHMENT The Audit and Risk Cmmittee is established under Part 3 Sectin 19(1) f the Charles Darwin University
More informationUNIVERSITY INCIDENT PLANNING COMMITTEE TERMS OF REFERENCE
1. TITLE OF COMMITTEE UNIVERSITY INCIDENT PLANNING COMMITTEE University Incident Planning Cmmittee (IPC) 2. ESTABLISHMENT TERMS OF REFERENCE The University Incident Planning Cmmittee is established in
More information.100 POLICY STATEMENT
Treasury Management Operatins Sectin: Treasury Management Number: 105.100 Title: Treasury Management Operatins POLICY Index.100 POLICY STATEMENT.110 POLICY RATIONALE.120 AUTHORITY.130 APPROVAL AND EFFECTIVE
More informationJohnston Public Schools Special Education Procedural Manual. IEP Overview
Jhnstn Public Schls Special Educatin Prcedural Manual IEP Overview Definitin The Individualized Educatin Prgram (IEP) is a written plan fr the apprpriate educatin f students with disabilities. It is a
More informationBusiness Continuity Management Systems Foundation Training Course
Certificatin criteria fr Business Cntinuity Management Systems Fundatin Training Curse CONTENTS 1. INTRODUCTION 2. LEARNING OBJECTIVES 3. ENABLING OBJECTIVES KNOWLEDGE & SKILLS 4. TRAINING METHODS 5. COURSE
More informationIssuing of qualifications and statement of attainment Policy and Procedures Version: 3.0 Last Modified: 1 March 2015
Issuing f qualificatins and statement f attainment Plicy and Prcedures Versin: 3.0 Last Mdified: 1 March 2015 Purpse ANC issues AQF certificatin dcumentatin nly t a learner whm it has assessed as meeting
More informationPOLISH STANDARDS ON HEALTH AND SAFETY AS A TOOL FOR IMPLEMENTING REQUIREMENTS OF THE EUROPEAN DIRECTIVES INTO THE PRACTICE OF ENTERPRISES
POLISH STANDARDS ON HEALTH AND SAFETY AS A TOOL FOR IMPLEMENTING REQUIREMENTS OF THE EUROPEAN DIRECTIVES INTO THE PRACTICE OF ENTERPRISES M. PĘCIŁŁO Central Institute fr Labur Prtectin ul. Czerniakwska
More informationBIBH Duty Statements and Governance chart reviewed and approved April 2014. BIBH Executive Governance & Management Arrangements
BIBH Duty Statements and Gvernance chart reviewed and apprved April 2014 BIBH Executive Gvernance & Management Arrangements BIBH COMMITTEE CEO - Paul O Cnnell Executive Secretary - Brian Firth Executive
More informationPENETRATION TEST OF THE INDIAN HEALTH SERVICE S COMPUTER NETWORK
Department f Health and Human Services OFFICE OF INSPECTOR GENERAL PENETRATION TEST OF THE INDIAN HEALTH SERVICE S COMPUTER NETWORK Inquiries abut this reprt may be addressed t the Office f Public Affairs
More informationQuality Assurance/Control Procedures
2015 Prgrammatic Categrical Exclusin {PCE} Agreement Oregn Department f Transprtatin Federal Highway Administratin, Oregn Divisin Quality Assurance/Cntrl Prcedures Intrductin The Prgrammatic Agreement
More informationFiscal Operation of Service Centers
Oregn University System Fiscal Plicy Manual Fiscal Operatin f Service Centers Sectin: Accunting and Financial Reprting Number: 05.713 Title: Fiscal Operatin f Service Centers Index POLICY.100 POLICY STATEMENT.110
More informationHEALTH INFORMATION EXCHANGE GRANTS CRITERIA
1 HEALTH INFORMATION EXCHANGE GRANTS CRITERIA INTRODUCTION On August, 20 th, the federal Office f the Natinal Crdinatr fr Health Infrmatin Technlgy (ONC) released an pprtunity fr states t apply fr between
More informationProject Open Hand Atlanta. Health Insurance Portability and Accountability Act (HIPAA) NOTICE OF PRIVACY PRACTICES
Prject Open Hand Atlanta Effective Date: April 14, 2003 Health Insurance Prtability and Accuntability Act (HIPAA) The Health Insurance Prtability and Accuntability Act f 1996 (HIPAA) directs health care
More informationHow To Ensure Your Health Care Is Safe
Guidelines fr Custdians t assess cmpliance with the Persnal Health Infrmatin Privacy and Access Act (PHIPAA) This dcument is designed t help custdians evaluate readiness fr cmpliance with PHIPAA and t
More informationES PROCEDURES FOR OVERPAYMENT RECOVERY
ES PROCEDURES FOR OVERPAYMENT RECOVERY Effective: 7/1/2012 Respnsible Office: Emplyee Services (ES) Apprved: ES Directr Applicatin: All Emplyees f the University f Clrad Plicy The University f Clrad will
More informationJob Classification Details Department Job Function Job Family Job Title Job Code Salary Level
Jb Classificatin Details Department Jb Functin Jb Family Jb Title Jb Cde Salary Level Chief Diversity Office Marketing, Cmmunicatins, & Outreach Cmmunicatin/Cnstituent Relatins Cmmunicatins Crdinatr PMP1
More informationSVRS Webinar Training Series. 2014 Post General Election Tasks
SVRS Webinar Training Series 2014 Pst General Electin Tasks Hw t Cmplete the 2014 Pst General Electin Tasks Using Wiscnsin Statewide Vter Registratin System (SVRS) Wiscnsin Electin Data Cllectin System
More informationBuilding Code Administration Program
Building Cde Administratin Prgram Plicies and Prcedures Manual USF FACILITIES PLANNING & CONSTRUCTION CONTENTS BUILDING CODE ADMINISTRATION PROGRAM..2-2 A. Plicy..2-2 B. Purpse..2-2 C. Authrity.2-2 D.
More informationThis report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd.
Cmmittee: Date(s): Infrmatin Systems Sub Cmmittee 11 th March 2015 Subject: Agilisys Managed Service Financial Reprt Reprt f: Chamberlain Summary Public Fr Infrmatin This reprt prvides Members with an
More informationSan Diego One-Stop Career Center Network PY 2011/2012 Revised June 2011
San Dieg One-Stp Career Center Netwrk PY 2011/2012 Revised June 2011 ADULT AND DISLOCATED WORKER PERFORMANCE POLICY 1. WIA requires a cmprehensive accuntability system t determine the effectiveness f services
More informationIT CHANGE MANAGEMENT POLICY
IT CHANGE MANAGEMENT POLICY Effective Date May 19, 2016 Crss-Reference 1. IT Operatins and Maintenance Plicy 2. IT Security Incident Management Plicy Respnsibility Apprver Review Schedule 1. Plicy Statement
More informationDoctoral Framework Guidelines
Dctral Framewrk Guidelines UTS Framewrk fr Dctral Educatin UTS Business Schl Higher Degree Research 1. Intrductin The UTS Framewrk fr Dctral Educatin is a UTS-wide initiative directed twards imprving the
More informationThe Town of Fort Frances
The Twn f Frt Frances PERFORMANCE APPRAISAL POLICY SECTION HUMAN RESOURCES REVISED August 2002 Reslutin N. Supercedes Reslutin N. Plicy Number 3.3 PAGE 1 f 9 1. PURPOSE: The purpse f supprt staff perfrmance
More informationCOPIES-F.Y.I., INC. Policies and Procedures Data Security Policy
COPIES-F.Y.I., INC. Plicies and Prcedures Data Security Plicy Page 2 f 7 Preamble Mst f Cpies FYI, Incrprated financial, administrative, research, and clinical systems are accessible thrugh the campus
More informationGeneral Records Authority 33. Accredited Training
General Recrds Authrity 33 2012/00579704 Accredited Training February 2013 This is an accurate reprductin f the authrised recrds authrity cntent, created fr accessibility purpses CONTENTS INTRODUCTION
More informationCASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT
CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles
More informationWe will record and prepare documents based off the information presented
Dear Client: We appreciate the pprtunity f wrking with yu regarding yur Payrll needs. T ensure a cmplete understanding between us, we are setting frth the pertinent infrmatin abut the services that we
More informationFrequently Asked Questions: Wisconsin Medicaid (MA) and BadgerCare Plus (BC+) Case Management Benefit Programs
Frequently Asked Questins - Medicaid Case Management Frequently Asked Questins: Wiscnsin Medicaid (MA) and BadgerCare Plus (BC+) Case Management Benefit Prgrams Bth Targeted Case Management (TCM) and Prenatal
More informationFORM ADV (Paper Version) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS
APPENDIX A FORM ADV (Paper Versin) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS Frm ADV: General Instructins Read these instructins carefully befre
More informationCHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF UPLAND SOFTWARE, INC.
CHARTER OF THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS OF UPLAND SOFTWARE, INC. PURPOSE The purpse f the Cmpensatin Cmmittee f the Bard f Directrs (the Bard ) f Upland Sftware, Inc. (the Cmpany
More informationAccessible Service Policy
Accessible Service Plicy Date Created Revisin Oct. 16, 2012 1 Gal This plicy is intended t meet the requirements f the Accessibility Standards fr Custmer Service, Ontari Regulatin 429/07 under the Accessibility
More informationOKLAHOMA BOARD OF NURSING PERFORMANCE AUDIT FOR THE PERIOD JANUARY 1, 2007 THROUGH JUNE 30, 2009. Oklahoma State Auditor & Inspector
OKLAHOMA BOARD OF NURSING FOR THE PERIOD JANUARY 1, 2007 THROUGH JUNE 30, 2009 PERFORMANCE AUDIT Oklahma State Auditr & Inspectr Audit Reprt f the Oklahma Bard f Nursing Fr the Perid January 1, 2007 thrugh
More informationNew Hampshire Homeland Security and Emergency Management (NHHSEM) Emergency Management Performance Grant (EMPG) Program Guidance CFDA #97.
Page 1 f 11 New Hampshire Hmeland Security and Emergency Management (NHHSEM) Emergency Management Perfrmance Grant (EMPG) Prgram Guidance CFDA #97.042 (Current Perid f Perfrmance ends September 30, 2016)
More informationexpertise hp services valupack consulting description security review service for Linux
expertise hp services valupack cnsulting descriptin security review service fr Linux Cpyright services prvided, infrmatin is prtected under cpyright by Hewlett-Packard Cmpany Unpublished Wrk -- ALL RIGHTS
More informationService Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S
Service Level Agreement (SLA) Hsted Prducts Netp Business Slutins A/S Cntents 1 Service Level Agreement... 3 2 Supprt Services... 3 3 Incident Management... 3 3.1 Requesting service r submitting incidents...
More informationHampton Roads Orthopaedics & Sports Medicine. Notice of Privacy Practices
This is being prvided t yu as a requirement f the privacy regulatins issued under the Health Insurance Prtability and Accuntability Act f 1996 (HIPAA). This ntice describes hw HROSM may use and disclse
More informationexplaining in an open, transparent and accessible way how the University will treat students who have outstanding debt owed to the University.
University f Stirling Student Payment Plicy 1. Intrductin This dcument sets ut the University s plicy in relatin t the cllectin f student fees and charges payable t the University by current and frmer
More informationTRAINING PLAN FOR STEM OPT STUDENTS
Adapted by UW Madisn (and inspired by the University f Michigan) frm the fllwing surce: https://www.ice.gv/sites/default/files/dcuments/dcument/2016/i983instructins.pdf Cmpleting the Frm I 983 TRAINING
More informationResearch Report. Abstract: Security Management and Operations: Changes on the Horizon. July 2012
Research Reprt Abstract: Security Management and Operatins: Changes n the Hrizn By Jn Oltsik, Senir Principal Analyst With Kristine Ka and Jennifer Gahm July 2012 2012, The Enterprise Strategy Grup, Inc.
More informationHealth and Safety Training and Supervision
Intrductin: Health and Safety Training and Supervisin University f Nttingham is cmmitted t maintaining and develping standards f excellence in all aspects f its business. T that end, the University aspires
More information