Foglight. Managing Storage in Virtual Environments Installation and Configuration Guide

Transcription

1 Foglight Managing Storage in Virtual Environments Installation and Configuration Guide

2 2013 Quest Software, Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Quest Software, Inc. The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Quest Software World Headquarters LEGAL Dept 5 Polaris Way Aliso Viejo, CA legal@quest.com Refer to our Web site for regional and international office information. Patents This product is protected by U.S. Patents # 8,175,863. Trademarks Quest, Quest Software, the Quest Software logo, Foglight, IntelliProfile, PerformaSure, Spotlight, StealthCollect, TOAD, Tag and Follow, Vintela Single Sign-on for Java, vops, and vfoglight are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. For a complete list of Quest Software s trademarks, please see Other trademarks and registered trademarks are property of their respective owners. Third Party Contributions This product contains some third party components. For a complete list, see the License Credits page in the online help. Installation and Configuration Guide March 2013 Cartidge Version 2.5.0

3 Managing Storage in Virtual Environments: Installation and Configuration Guide 3 Table of Contents Introduction to this Guide...6 About Quest Software, Inc Contacting Quest Software... 6 Contacting Quest Support... 6 Foglight for Storage Management Hardware, System, and Database Requirements...8 Prerequisites for Storage Data Collection... 9 Recommendations for Using Physical Hosts... 9 Hardware and Software Requirements... 9 Hardware Requirements Summary Tables Small Environment Requirements Summary Table Large Environment Requirements Summary Table Supported Platforms Disk Space Requirements on FglAM Server Network Ports Used Supported Platforms Storage Device Requirements Fibre Channel Switches NetApp Filers Storage Arrays Installing and Enabling Foglight for Storage Management...21 Installing Foglight for Storage Management Enabling Foglight for Storage Management 2.5 on Foglight for Virtualization, Enterprise Edition Upgrading vfoglight Storage 2.0.x to Foglight Storage for Management Upgrading vfoglight Storage 1.6.x to Foglight for Storage Management Installing Foglight for Storage Management on a Foglight System Installing the Permanent Foglight for Storage Management License Installing the Foglight for Storage Management Cartridge Configuring FglAM for Storage Collections Increasing FglAM Buffer Cache Size Deploying Storage Agents About the Foglight for Storage Management Dashboards... 32

4 Managing Storage in Virtual Environments: Installation and Configuration Guide 4 Table of Contents Storage Device Setup and Configuration Defining and Editing the VMware Performance Agent Editing Existing VMware Performance Agents...37 Navigating to the Storage Device Setup Wizard Deploying and Installing the Foglight for Storage Management Agent Master Cartridge Common Wizard Flow Procedures for Storage Device Setup Connection Attempt Error Procedures No Credential Incorrect Credentials Connection Refused Creating New Credentials Selecting an Existing Credential Editing the Credential Password Releasing the Foglight Lockbox Storage Environment Administration Storage Collector Agents View StorageAgentMaster Monitor Agents View Create a Storage Agent Master Support Bundle Check Support Status Uninstalling the Storage Agent Master Cartridge Backup SAM Data Agent Alarms View Editing Agent Properties Status Tab Credentials Tab Discovered Targets Tab Array Details Tab Tuning Manager Settings Tab Credentials and Lockbox Management Creating a Lockbox Creating a Credential Changing Credential Passwords Deleting a Credential Removing a Resource Mapping...76 Using Credential Insider Information StorageCollector Agent Schedule Editor Accessing and Modifying Foglight for Storage Management Collection Intervals Configuring Storage Resource Devices for Monitoring Configuring Agents to Collect Data from Fibre Channel (FC) Switches Brocade SAN Switch Monitoring... 85

5 Managing Storage in Virtual Environments: Installation and Configuration Guide 5 Table of Contents Cisco SAN Switch Monitoring...90 Configuring Agents to Collect Data from NetApp Filers Configuration Requirements Configuring Agents to Collect Data from Storage Arrays Dell Compellent Monitoring EMC CLARiiON Monitoring Using CLI EMC VNX and CLARiiON Monitoring Using SMI Hitachi Data Systems Monitoring HP EVA Monitoring Appendix: Vendor-specific SMI Provider and Device Setup Procedures Configuring the EMC SMI Provider for CLARiiON or VNX Verifying if Statistics Logging is Enabled on the Arrays using TestSMI Provider Enabling Statistics Logging on the EMC Array Using Unisphere Enabling Statistics Logging on the EMC Array Using Navisphere Index

6 Introduction to this Guide Welcome to Foglight for Storage Management. This guide walks you through the procedures to install and configure Foglight for Storage Management. In addition, it provides details on system, hardware, and database requirements. For detailed procedures on using the Foglight for Storage Management, see the Managing Storage in Virtual Environments User and Reference Guide. About Quest Software, Inc. Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and innovative IT management solutions that enable more than 100,000 global customers to save time and money across physical and virtual environments. Quest products solve complex IT challenges ranging from database management, data protection, identity and access management, monitoring, user workspace management to Windows management. For more information, visit Contacting Quest Software Mail Web site Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA USA Refer to our Web site for regional and international office information. Contacting Quest Support Quest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to our Support Portal at From our Support Portal, you can do the following:

7 Managing Storage in Virtual Environments: Installation and Configuration Guide 7 Introduction to this Guide Retrieve thousands of solutions from our Knowledge Base Download the latest releases and service packs Create, update, and review Support cases View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies, and procedures. The guide is available at:

8 1 Foglight for Storage Management Hardware, System, and Database Requirements Foglight for Storage Management monitors virtual environments, providing performance and capacity management metrics to assist you in: Improving management of VMware environments from host to storage. Gaining the information required to optimize storage performance associated with your virtual server environment. Ensuring service level agreements are met. Maintaining high levels of customer satisfaction. Avoiding the loss of cost savings already achieved with virtualization. Foglight for Storage Management gathers extensive performance metrics and presents that data in a graphical interface using architectural diagrams, graphs, alerts, and drill-down screens to quickly identify virtual and physical storage problems. It fully supports VMware (vcenter and vsphere) environments, allowing users to browse through their virtual infrastructure to identify storage performance, capacity, or topology issues. The hardware, system, and database requirements needed to install Foglight for Storage Management vary depending on the number and type of objects for the type of data being collected. This chapter provides the following pre-installation details: Prerequisites for Storage Data Collection Hardware and Software Requirements Supported Platforms For remote Agent Manager installation procedures, see the Foglight Agent Manager Installation Guide. Network Ports Used Supported Platforms Storage Device Requirements

9 Managing Storage in Virtual Environments: Installation and Configuration Guide 9 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements Important At a minimum, you are required to provide hardware matching or exceeding the specifications in this chapter. You should not consider doing a production implementation without conducting a proper scoping and sizing exercise. To arrange for a sizing analysis, contact your Quest Software Sales representative. Prerequisites for Storage Data Collection The StorageAgentMaster (SAM) cartridge contains the code that collects from the various storage devices. The storage collection service is a C# application that executes on a 64-bit Windows server, and uses an embedded PostGreSQL database to preprocess collected storage data for Foglight. Deployment of this cartridge to the appropriate Foglight Agent Manager (FglAM) host must be accomplished using the Storage Device Setup Wizard. For more information, see Configuring Storage Resource Devices for Monitoring on page 85. Windows Server 2003 Standard Edition x64 with Service Pack 2 or later is the minimum required OS. Windows Server 2008 R2 is recommended. The SAM installer requires that the Microsoft.NET Framework 3.5 SP1 be installed before running the installation and checks for its existence. Note When using a Windows 2008 Standard Server machine, the user must disable IPv6 and the server must not have a virtual NIC configured. Recommendations for Using Physical Hosts While the use of VMware virtual machines to host the Agent Manager and the StorageAgentMaster cartridge is supported, it is recommended that a physical host be used for any large production deployment of Foglight for Storage Management. The Storage Collection Service makes extensive use of the underlying PostGreSQL databases. It requires the same considerations that any production database application receives in terms of I/O and CPU performance. Important It is recommended that the StorageAgentMaster cartridge be installed on a separate FglAM server, rather than the embedded FglAM server executing on the Foglight Manager Server. A separate FglAM server for SAM is required for larger environments, with over 1000 VMs collecting data. Hardware and Software Requirements Due to the potential for a very large number of objects being collected, analyzed, and maintained by the application, there are several aspects of the underlying server that must be taken into account.

10 Managing Storage in Virtual Environments: Installation and Configuration Guide 10 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements The sizing of the supporting server or virtual machine (VM), depends upon the size of the underlying environment. Small Collection Environments Less than 1000 VMs Large Collection Environments More than 1000 VMs Sufficient processing power and CPU memory must be present to support effective collection and server data handling and analytics. Collected data is staged in memory prior to passing to the collector database. Large Filers and arrays may contain multiple MBs (or even GBs) worth of streaming data during collection, requiring a minimum of one GB of memory. Hardware Requirements Summary Tables The following sections provide: Small Environment Requirements Summary Table on page 10. Large Environment Requirements Summary Table on page 11. Small Environment Requirements Summary Table A small environment, with fewer than 1000 VMs, can typically have its storage collection handled by using the StorageAgentMaster installed on the embedded FglAM that is available on the Foglight Management Server machine. Small environments must meet the following requirements. Server, Database, StorageAgentMaster, on a 64-bit Windows Platform CPU RAM 8-way 2.4 GHz CPUs one of the following: 2 quad core 4 dual core 8 single core 20 GB in total: 8 GB for Foglight Management Server 6 GB for Foglight database repository 2 GB for operating system 2 GB for StorageAgentMaster 2 GB for Storage Agent Master repository

11 Managing Storage in Virtual Environments: Installation and Configuration Guide 11 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements Storage Storage: 51 GB for StorageAgentMaster code and repository 60 GB for Foglight Management Server 120 GB for Database Repository If using an embedded database repository: Total of 231 GB on RAID device(s) available on the Foglight Management Server machine: If using an external database repository: 111 GB on RAID device available on the Foglight Management Server machine 120 GB on a RAID device for the external Database Repository Large Environment Requirements Summary Table A large environment, with more than 1000 VMs, requires that the StorageAgentMaster and FglAM be installed on a server that is separate from the Foglight Management Server machine. Requirements for both machines are outlined below. Refer to the System Requirements and Platform Support Guide for virtual machine and Foglight Agent Manager collection requirements. Server and Database, 64-bit Platforms CPU RAM Storage 4-way 2.4 GHz CPUs one of the following: 1 quad core 2 dual core 4 single core 16 GB in total: 8 GB for Management Server 6 GB for database repository 2 GB for operating system If using a built-in embedded database repository: 220 GB, on a RAID device If using an external database repository: For Foglight Management Server: 60 GB, on a RAID device For Database Repository: 160 GB, on a RAID device

12 Managing Storage in Virtual Environments: Installation and Configuration Guide 12 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements StorageAgentMaster and FglAM server, 64-bit Windows Platform CPU RAM Storage 4-way 2.4 GHz CPUs one of the following: 1 quad core 2 dual core 4 single core 6 GB in total: 2 GB for Storage Agent Master 2 GB for Storage Agent repository 2 GB for operating system 100 GB on a RAID device Note For remote Agent Manager installation procedures, see the Foglight Agent Manager Installation Guide. Supported Platforms Foglight for Storage Management requires a Foglight Agent Manager (FglAM) installed on a 64-bit Windows server, to support the agents used to collect from Storage devices. The FglAM physical or virtual machine must be running one of the following operating systems. Note Foglight for Storage Management requires Microsoft.NET Framework 3.5 SP1. Windows Server 2003 SP2 x64 Windows Server 2008 SP2 x64 Windows Server 2008 R2 Important The FglAM must be configured to use English_United States for both the System Locale and Input Locale. For the parameter changes required to effectively execute storage collections, see Configuring FglAM for Storage Collections on page 29. Disk Space Requirements on FglAM Server To maintain reasonable memory loads and peak I/O performance, the StorageAgentMaster (SAM) program files and PostGreSQL Database should be run on separate physical drives or Logical Unit Number (LUNs) whenever possible. The SAM program files are installed in the Windows Program Files directory, on the selected drive. The install process provides a separate installation path for the PostGreSQL Databases. The following disk/spindle partitioning is recommended:

13 Managing Storage in Virtual Environments: Installation and Configuration Guide 13 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements With two spindles: The SAM data (prismdb) and Trace Logs (hztracedb) can be co-resident with the SAM program files. The Collector data (hdccs) should be on the second disk. With three spindles: Trace Logs (hztracedb) can be co-resident with the SAM program files. The Collector data (hdccs) should be on the second disk. The SAM data (prismdb) should be on the third disk. With four spindles: The SAM program files will be installed on the disk containing the Windows Program Files (typically Windows System Disk - C:. The Collector data (hdccs) should be on the second disk. SAM data (prismdb) should be on the third disk. The Trace logs (hztracedb) should be on the fourth disk. The space reserved for backups and support bundles can be put on any disk or spindle. The amount of disk space required varies directly with the size of the environment under management. For the previously defined small environment, 51 GBs of data space is a minimum and 100 GB is recommended. The space is apportioned as follows: SAM data GBs. This is directly proportional to the size of the environment being managed). Collector data GBs. The Collector database is directly proportional to the size of the collected data stream and the number of overlapping collections, dictated by the collection schedule. The default is seven days worth of history. Trace logs 1-4 GBs. The trace database is fairly constant and indirectly related to the size of the environment under management. The default is seven days worth of history. Backups and Support GBs. Backups of the collector data are done every two days, and four backups are retained. Storage support bundles can easily be several GBs. Databases must be regularly backed up and maintained to reduce wasted space. Network Ports Used The Foglight for Storage Management application uses several standard TCP/IP ports for its collections. These ports must be opened and traffic allowed between the target (the server or object being collected), and the FglAM Host with SAM installed. The following list provides network port requirements: Cisco SSH port 22. Brocade Host SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host.

14 Managing Storage in Virtual Environments: Installation and Configuration Guide 14 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements HP EVA SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (that is, host running Command View). EMC CLARiiON Unix For collection using the CLI-Navisphere connection to the management host requires port 22 (SSH). EMC CLARiiON Windows For collection using the CLI-Navisphere connection to the management host via WMI (RPC) using 135/TCP and 445/TCP and all ports above HDS AMS SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (host running the Hitachi Command Suite). If the Tuning Manager is used, then connection to the management host via WMI (RPC) using 135/TCP and 445/TCP and all ports above 1000 are also required. EMC CLARiiON or VNX SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (the host running SMI-S Provider V4.3.2 or higher). NetApp DataOnTap API query using 80/TCP or 443/TCP to each filer. Dell Compellent SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (the host is running Compellent Enterprise manager 6.1 Software or later). Supported Platforms Foglight for Storage Management requires a physical or virtual machine running one of the following operating systems. Note Foglight for Storage Management requires Microsoft.NET Framework 3.5 SP1. Windows Server 2003 SP2 x64 Windows Server 2008 SP2 x64 Windows Server 2008 R2 Important The server on which Foglight for Storage Management is installed must be configured to use English_United States for both the System Locale and Input Locale. Storage Device Requirements Foglight for Storage Management collects data from: Fibre Channel Switches: For configuration details, see Fibre Channel Switches on page 15. For configuration procedures, see Configuring Agents to Collect Data from Fibre Channel (FC) Switches on page 85. NetApp Filers: For configuration details, see NetApp Filers on page 16.

15 Managing Storage in Virtual Environments: Installation and Configuration Guide 15 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements For configuration procedures, see Configuring Agents to Collect Data from NetApp Filers on page 95. Storage Arrays: For configuration details, see Storage Arrays on page 17. For configuration procedures, see Configuring Agents to Collect Data from Storage Arrays on page 99. Fibre Channel Switches Foglight Storage Manger collects data from the following switches: Brocade Switches See Brocade SAN Switch Collection Configuration Requirements on page 15 for configuration requirements. Cisco Switches See Cisco SAN Switch Collection Configuration Requirements on page 15 for configuration requirements. For Fibre Channel switch configuration procedures, see Configuring Agents to Collect Data from Fibre Channel (FC) Switches on page 85. Brocade SAN Switch Collection Configuration Requirements Foglight for Storage Management collects information from Brocade switches via a Brocade SMI Agent on a management host. The account is native to the SMI Agent. The Brocade SMI Agent talks to proxy switches, one in each fabric. These proxy switches are identified through the use of a configuration tool provided by the SMI Agent. The Foglight for Storage Management application does not perform any configuration of the Brocade SMI Agent, this must be done by the user. The Brocade SMI Agent uses an SMI-S interface and requires a CIMOM that is SMI-S 1.1 or 1.2 CTP conformant. See the following information on acquiring, installing, and setting up the Brocade SMI Agent: Required User Account Privileges Foglight for Storage Management requires a user account with read/write access. Cisco SAN Switch Collection Configuration Requirements The Cisco MDS 9000 series switches uses an embedded SAN/NX operating system software. Collecting from a Cisco switch requires a valid user account (with read/write access) on each Cisco switch in the SAN. Collecting from a Cisco SAN switch requires a valid SSH interface. To check for a valid interface: 1 Log in to the switch using Telnet. 2 At the command line, enter the following (the command entered is in bold): switch-name# show ssh server

16 Managing Storage in Virtual Environments: Installation and Configuration Guide 16 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements The response will be either: ssh is not enabled or ssh is enabled. 3 If the server is not SSH enabled, enter the following: switch-name# config t 4 Enter the following configuration commands, one per line: switch-name(config)# enable ssh server switch-name(config)# exit switch-name# show ssh server ssh is enabled Version 2 is enabled 5 Type Ctrl/Z. NetApp Filers Foglight for Storage Management collects data from NetApp filers. The following provides requirements and privileges. For NetApp Filer storage configuration procedures, see Configuring Agents to Collect Data from NetApp Filers on page 95. NetApp Collection Configuration Requirements Foglight for Storage Management collects storage inventory, data protection, performance, and association information from NetApp filers by using the native DataONTAP API (version or later). This requires an integrated account for collecting from NetApp Filers. Note When collecting from a MultiStore enabled filer, an account is only required on the physical filer (vfiler0), which should also be the target of collection. Required User Account Privileges Foglight for Storage Management requires an account with the appropriate defined role access capabilities to enable DataONTAP API: Allowed capabilities: login-http-admin For general access: Allowed capabilities: api-* For limited access, the following are the explicit capabilities required by Foglight for Storage Management: Allowed Capabilities: useradmin role add vfs_collector -a api-system-get-ontapi-version, api-aggr-list-info, api-volume-list-info, api-volume-options-list-info, api-qtree-list, apiquota-report, api-cifs-share-list-iter-start, api-cifs-share-list-iter-next, api-nfs-exportfs-list-

17 Managing Storage in Virtual Environments: Installation and Configuration Guide 17 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements rules, api-nfs-exportfs-list-rules-2, api-snapshot-get-reserve, api-snapshot-list-info, api-lunmap-list-info, api-lun-get-occupied-size, api-lun-get-space-reservation-info, api-iscsi-nodeget-name, api-fcp-node-get-name, api-portset-list-info, api-snmp-get, api-snmp-get-next, api-vfiler-list-info, login-http-admin, api-system-get-version, api-system-get-info, api-fcpadapter-list-info, api-disk-list-info, api-volume-get-root-name, security-api-vfiler, api-lunlist-info, api-snapshot-delta-info, api-lun-get-serial-number, api-perf-object-get*, api-cifsshare-list-iter-end, api-snapshot-*, cli-priv, cli-version, api-storage-shelf-list-info, api-iscsiservice-status, api-perf-object-counter-list-info Storage Arrays Foglight for Storage Management collects storage inventory, data protection, and association information from storage arrays by interfacing with the storage array management system software that ships with the hardware. The following sections provide storage array models collection requirements for EMC CLARiiON (using CLI or SMI-S), HP EVA, and Hitachi Data Systems: EMC CLARiiON Configuration Requirements to Monitor Using CLI on page 17. EMC VNX and CLARiiON Configuration Requirements to Monitor Using SMI-S on page 18. HP EVA Configuration Requirements on page 19. Hitachi Data Systems (HDS) Adaptable Modular Storage (AMS) Requirements on page 19. Dell Compellent Configuration Requirements on page 20. For storage array configuration procedures, see Configuring Agents to Collect Data from Storage Arrays on page 99. EMC CLARiiON Configuration Requirements to Monitor Using CLI Foglight for Storage Management uses the NaviSecCLI interface on the EMC Management host to collect data from EMC CLARiiON CX series arrays. A login account on the management host is required along with a Navisphere managed account for the specific service processors to be queried. Management Host User Account Required Privileges Foglight for Storage Management requires a user account to access the NaviSecCLI utility on the EMC Management host. The user account must have the following access: UNIX the NaviSecCLI interface requires SSH services with read and execute access to the binaries (sudo if the administrator changed the access privileges). Windows the NaviSecCLI interface requires read and execute access to the executables. In addition, the following are required for access to Navisphere on a Windows systems: ADMIN$, IPC$ as Shares RPC service must be enabled

18 Managing Storage in Virtual Environments: Installation and Configuration Guide 18 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements Navisphere Account Privileges When accessing the specific CLARiiON arrays, Foglight for Storage Management utilizes the Navisphere management application (via the NaviSecCLI) for collection. In addition to the host account used to access Navisphere, an account is required to access the individual arrays. For Foglight for Storage Management, an account with the Global privilege is required. The Global privilege provides access to all CLARiiON s in that domain. Note When using a Navisphere managed storage processor (SP) account with the Global attribute, only a single SP needs to be entered. Since the Global account is known and valid for all SPs, entering a single instance allows Foglight for Storage Management to recognize all SPs managed by this instance of NaviSphere. Required Information: Username to the EMC Management Host account Password to the EMC Management Host account Username for the NaviSecCLI account Password for the NaviSecCLI account Service Processor (SP) IP address (per CLARiiON domain) Note If CLARiiON arrays are in one or more Navisphere domains, then only a single SP IP address is required per Domain. Foglight for Storage Management determines all other SPs in the domain. EMC VNX and CLARiiON Configuration Requirements to Monitor Using SMI-S Foglight for Storage Management utilizes the EMC SMI-S provider installed on a host machine to collect data from CLARiiON and VNX, arrays. Note the following: SMI-S Provider V4.3.2 or higher is required. The SMI-S Provider can be downloaded from powerlink.emc.com: Navigate to: Support > Software Downloads and Licensing > Downloads S > SMI-S Provider Refer to the SMI-S provider release notes for compatibility information with EMC Solutions Enabler, CLARiiON Navisphere, and VNX Unisphere releases. An account with an Administrator role is required. Refer to the SMIS Provider Release Notes, ECOM Post-installation tasks for procedures to setup an administrator account. Refer to Configuring the EMC SMI Provider for CLARiiON or VNX on page 125 for details on SMI Provider configuration.

19 Managing Storage in Virtual Environments: Installation and Configuration Guide 19 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements HP EVA Configuration Requirements Foglight for Storage Management collects information from the HP EVA storage arrays using the SMI-S interface of the SMI-S provider integrated with Command View EVA management software. Note HP Command View EVA version 9.0 or later is required. Foglight for Storage Management should not be installed on the same server as HP Command View. For procedures describing how to install and configure this component, see the HP StorageWorks Command View EVA Installation Guide. Supported Array Versions The following versions of HP EVA arrays are supported by Foglight for Storage Management: 3000 Series 4000 Series 4100 Series 4400 Series 5000 Series 6000 Series 6100 Series 6400 Series 8000 Series 8100 Series 8400 Series Management Host User Account Required Privileges By default, all HP Command View EVA users are also HP SMI-S EVA users. Any Command View account is valid for use by Foglight for Storage Management. Hitachi Data Systems (HDS) Adaptable Modular Storage (AMS) Requirements Foglight for Storage Management collects information from Hitachi AMS Storage arrays using the SMI-S interface of the HiCommand Device Manager component of the Hitachi Command Suite software. By default, all Hitachi Command Suite users are also SMI-S users. Any Command Suite account is valid for use by Foglight for Storage Management. Note Hitachi Command Suite 7.0 or later is required for Foglight for Storage Management to monitor AMS arrays. Instructions for how to install and configure this component are found in the Hitachi Command Suite Installation Guide. The metrics that can be collected from standard HiCommand Device Manager are limited. Foglight for Storage Management provides an option to interface to the Hitachi Tuning Manager for additional metrics.

20 Managing Storage in Virtual Environments: Installation and Configuration Guide 20 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements The Tuning Manager is an additional package, licensed separately within Command Suite 7.0 or higher. Instructions for how to install and configure the Tuning Manager component are found in the Hitachi Command Suite Installation Guide. Note Foglight for Storage Management supports collection from a Tuning Manager only when installed on a Windows Server. Important The Tuning Manager component should be installed on the Hitachi HiCommand server, not on the Foglight for Storage Management Server. Foglight for Storage Management needs a user account on the Windows Server hosting the Tuning Manager, that is configured to run the Tuning Manager. For a table of the additional metrics available with the Tuning Manager see, Tuning Manager Metrics on page 116. Dell Compellent Configuration Requirements Foglight for Storage Management collects information from the Dell Compellent storage arrays using the SMI-S interface of the SMI-S provider integrated with Compellent Enterprise Manager 6.1 software or later and the Enterprise Manager Client. Note Compellent Enterprise Manager Software or later is required. For procedures describing how to install and configure this component, see the Compellent Enterprise Manager Setup Guide and Compellent Enterprise Manager User Guide. Both can be found in the install package from Dell > Support > Copilot 24X7. Management Host/ SMI-S User Account Requirements When SMI-S is enabled, at least one SMI-S user account must be added to the Dell Compellent SMI-S Provider. Important Insure that the user created in the Compellent Enterprise Manager Client has storage center(s) attached to it. Not having storage center(s) attached will result in No Storage Available errors in the VFS. Each SMI-S user account must match: The name and password of a Compellent Enterprise Manager user. The name of a local Windows administrator user. The passwords do not need to match.

21 2 Installing and Enabling Foglight for Storage Management Foglight for Storage Management can be installed or enabled from the following installations: Installing Foglight for Storage Management Enabling Foglight for Storage Management 2.5 on Foglight for Virtualization, Enterprise Edition 6.8 Installing Foglight for Storage Management Foglight for Storage Management provides complete monitoring of virtual storage environments, providing performance and capacity management metrics. It is designed for customers requiring storage monitoring functionality, but not full-fledged virtualization environment monitoring functionality. After installing Foglight for Storage Management, you have the following storage management options and licensing capabilities: A 45-day trial license for Foglight for Storage Management functionality. The ability to collect from Virtual Center devices and see end-to-end connectivity. The ability to enable the trial version of enterprise virtualization monitoring available with Foglight for Virtualization, Enterprise Edition. To install Foglight for Storage Management: 1 Start the installation process by initiating the executable included on the Foglight for Storage Management installation media. Each installation screen includes a Previous button, allowing you to go back and adjust the information you have specified. The Install Anywhere dialog box opens, then the Foglight for Storage Management splash screen displays.

22 Managing Storage in Virtual Environments: Installation and Configuration Guide 22 Chapter 2 Installing and Enabling Foglight for Storage Management 2 The Introduction screen displays, providing an overview of the mechanics of the installation interface. Review the contents of the screen, then click Next. 3 Read the Transaction Product Agreement statement, and accept or decline the terms of the agreement. 4 If you selected I accept the terms of the License Agreement, click Next. 5 Choose the location where you want to install Foglight. You can accept the default location C:\Quest_Software\Foglight or click the Browse button to navigate to another location. 6 Click Next. The Installing Foglight for Storage Management dialog displays. 7 When the installation is complete, the Install Complete dialog displays, click Done. The Foglight Server Startup dialog appears. 8 Click Startup Complete.

23 Managing Storage in Virtual Environments: Installation and Configuration Guide 23 Chapter 2 Installing and Enabling Foglight for Storage Management When the server startup is complete, the Foglight for Storage Management login page appears. 9 Enter a valid username and password and click Login. Foglight for Storage Management opens to the Environment dashboard. Enabling Foglight for Storage Management 2.5 on Foglight for Virtualization, Enterprise Edition 6.8 Foglight for Storage Management 2.5 is included with the Foglight for Virtualization, Enterprise Edition 6.8 installation. Note the following: After installation of Foglight for Virtualization, Enterprise Edition 6.8, you have a 45-day trial license for Foglight for Storage Management capability. You can enable the 45-day trial of Foglight for Storage Management functionality by installing a trial license from the Environment Overview dashboard or the Storage & San Environment dashboard in Foglight for Storage Management. To enable Foglight for Storage Management on Foglight for Virtualization, Enterprise Edition: 1 On the navigation panel, under Homes, choose Environment Overview.

24 Managing Storage in Virtual Environments: Installation and Configuration Guide 24 Chapter 2 Installing and Enabling Foglight for Storage Management The Environment Overview dashboard displays. 2 Click the Foglight for Storage Management Start Trial button. Foglight for Storage Management enables and you have a 45-day trial licenses. Contact your Quest sales representative to purchase a Foglight for Storage Management license. Upgrading vfoglight Storage 2.0.x to Foglight Storage for Management 2.5 Note vfoglight Storage 2.0.x installed on vfoglight 6.7.x. To upgrade vfoglight Storage 2.0.x to Foglight for Storage Management 2.5: Upgrade vfoglight 6.7.x to Foglight for Virtualization, Enterprise Edition 6.8, which includes Foglight for Storage Management 2.5.

25 Managing Storage in Virtual Environments: Installation and Configuration Guide 25 Chapter 2 Installing and Enabling Foglight for Storage Management Obtain and install a new Foglight for Storage Management license. Deploy the following three cartridges on every Foglight Agent Manager running Foglight for Storage Management: StorageAgentMaster.gar StorageAgentMasterMonitor.gar StorageCollector.gar For detailed procedures on agent deployment, see Installing the Permanent Foglight for Storage Management License on page 25 Upgrading vfoglight Storage 1.6.x to Foglight for Storage Management 2.5 Important There is no mechanism for moving data from version vfoglight Storage 1.6.x to Foglight for Storage Management 2.5. Any historical data will be lost. Foglight for Storage Management is no longer a stand-alone product and integrates with Foglight. vfoglight Storage 1.6.x customers with active support agreements are entitled to use Foglight for Storage Management 2.5. This requires new license keys. There is no upgrade path when upgrading from vfoglight Storage 1.6.x to Foglight for Storage Management 2.5, settings and data cannot be migrated. To request new license keys: 1 In a Web browser, visit: 2 Type in your address and existing license number. 3 Click Submit. If you do not know your license number, contact Quest Support at: ATPs://support.quest.com/ LicenseKey.aspx. Installing Foglight for Storage Management on a Foglight System To install Foglight for Storage Management on a Foglight System: Install a licenses. For more information, see Installing the Permanent Foglight for Storage Management License on page 25. Install Foglight for Storage Management. For more information, see Installing the Foglight for Storage Management Cartridge on page 27. Installing the Permanent Foglight for Storage Management License The install of Foglight for Storage Management 2.5 installs a 45-day trial license.

26 Managing Storage in Virtual Environments: Installation and Configuration Guide 26 Chapter 2 Installing and Enabling Foglight for Storage Management To install a permanent Foglight for Storage Management license: 1 Log in to the Foglight browser interface. 2 On the navigation panel, under Dashboards, click Administration. 3 Click Licenses. The Manage Licenses dashboard opens. 4 Click Install. The Install License dialog box opens. 5 Click Browse. 6 Navigate to and select the required license. 7 Click Open. 8 Click Install License. The Foglight for Storage Management license installs and displays in the licenses table.

27 Managing Storage in Virtual Environments: Installation and Configuration Guide 27 Chapter 2 Installing and Enabling Foglight for Storage Management Installing the Foglight for Storage Management Cartridge When installing the Foglight for Storage Management cartridge, multiple cartridges are installed. Note To install and enable the Foglight for Storage Management through the fglcmd command-line interface, see the Foglight Command-Line Reference Guide. To install and enable Foglight for Storage Management: 1 Log in to the Foglight browser interface. 2 On the navigation panel, under Dashboards, click Administration > Cartridges > Cartridge Inventory. The Cartridge Inventory dashboard appears in the display area, showing a list of all existing cartridges. 3 Click Install Cartridge. The Install Cartridge page displays. 4 Verify that the Enable on install check box is selected. 5 Install the cartridge. The File on Local Computer box refreshes, showing the full path to the CAR file. 6 In the Install Cartridge dialog box, click Install Cartridge.

28 Managing Storage in Virtual Environments: Installation and Configuration Guide 28 Chapter 2 Installing and Enabling Foglight for Storage Management A status bar appears on the Cartridge Inventory dashboard, indicating the installation progress. If the installation succeeds, the Operation(s) Complete message box appears. 7 Click OK to Close the Cartridge Operation Result message box. Note Refresh the screen if the newly installed cartridges do not display. The list of installed cartridges refreshes, showing the newly installed cartridges. Important The StorageAgentMaster cartridge contains the executable code to collect from the various storage devices. Deployment and installation of this cartridge to the appropriate Agent Manager host must be done using the Storage Device Setup Wizard. For more information, see Storage Device Setup and Configuration on page 34.

29 Managing Storage in Virtual Environments: Installation and Configuration Guide 29 Chapter 2 Installing and Enabling Foglight for Storage Management Configuring FglAM for Storage Collections Windows Server 2003 Standard Edition x64 with Service Pack 2 or later is the minimum required operating system. Windows Server 2008 R2 is recommended. The Microsoft.Net Framework 3.5 SP1 should be installed before beginning to configure Storage collection agents. For larger environments, it is recommended that you use a separate (remote) FglAM server, rather than the embedded FglAM server executing on the Foglight Management Server. Refer to the Foglight Agent Manager Installation Guide for remote FglAM installation procedures. Storage collections process large quantities of data in each collection. Use the following procedures to increase the memory available to the FglAM JVM, and the buffer size for caching data. To configure FglAM parameters: 1 Stop the FglAM. 2 Navigate to the <<FGLAM_home>>/state/default/config/ directory. To increase FglAM JVM memory: a b Make a backup copy of the vm.config file. Open the file for editing. At the end of the file you will see entries that are commented as follows: # vmparameter.0 = ""; # vmparameter.1 = ""; Remove the comment # from each line and add these values between the quotation marks: vmparameter.0 = "-Xms2048m"; vmparameter.1 = "-Xmx2048m"; Note If the parameters are already in use for a different parameter, then choose another number, for example vmparameter.2 and vmparameter.3. c Save the file edits. Increasing FglAM Buffer Cache Size The following provides procedures to increase FglAM buffer cache size. To increase FglAM buffer caches size: 1 Make a backup copy of the fglam.config.xml file. 2 Open that file for editing. At the bottom of the file you will see the following entries: <config:upstream max-queue-size="-1" max-disk-space="1024" max-batchsize="500"/> <config:downstream max-queue-size="-1" max-disk-space="1024" max-batchsize="500"/> 3 Change the max-disk-space to as shown below:

30 Managing Storage in Virtual Environments: Installation and Configuration Guide 30 Chapter 2 Installing and Enabling Foglight for Storage Management <config:upstream max-queue-size="-1" max-disk-space="204800" max-batchsize="500"/> <config:downstream max-queue-size="-1" max-disk-space="204800" max-batchsize="500"/> 4 Save the file edits. 5 Delete the files in the following folder: c:\program Files\Quest Software\Foglight\fglam\state\default\cache\ 6 Restart the FglAM. Deploying Storage Agents Foglight for Storage Management contains the following eight individual cartridges. StorageAgentMaster, StorageAgentMasterMonitor, and StorageCollector are agent cartridges. After one of these cartridges is updated, (using the Install Cartridge dashboard above), it needs to be deployed to the FglAM(s) that have agents of this type. Deployment can be done from the Agent Hosts dashboard or the Agent Status dashboard. Deployment of a new StorageAgentMaster cartridge can be especially lengthy (15-30 minutes). The following procedure is recommended. To upgrade Foglight for Storage Management: 1 Select the Administration > Agents > Agent Status. 2 Select the < agent name> (Names pace Type column) StorageAgentMaster type. 3 Click Deploy Agent Package.

31 Managing Storage in Virtual Environments: Installation and Configuration Guide 31 Chapter 2 Installing and Enabling Foglight for Storage Management The following popup displays. 4 Select StorageAgentMaster.gar as the package. 5 Click Deploy. After a few minutes, the following popup displays with a green check mark in the Status column, indicating the code was successfully deployed to the target FglAM Host machine.

32 Managing Storage in Virtual Environments: Installation and Configuration Guide 32 Chapter 2 Installing and Enabling Foglight for Storage Management 6 After the deploy completes, there is additional SAM installation and SAM database update processing performed automatically. When you click Refresh, the SAM agent displays the status that it is not collecting. 7 Click Refresh periodically. When the status icon displays again as green, indicating collection, the SAM installation update is complete. Note The SAM update process can take minutes. 8 Repeat steps 1-7 to deploy the StorageCollector and the StorageAgentMasterMonitor agents. Note Deployment of these agents finishes quickly. About the Foglight for Storage Management Dashboards After installing Foglight for Storage Management, the Storage Environment and Storage Explorer dashboards appear in the navigation panel. To access the Foglight for Storage Management dashboards: 1 Log in to the Foglight for Storage Management browser interface. 2 Ensure that the navigation panel is open. To open the navigation panel, click the right-facing arrow on the left.

33 Managing Storage in Virtual Environments: Installation and Configuration Guide 33 Chapter 2 Installing and Enabling Foglight for Storage Management 3 On the navigation panel, under Homes and click Storage Environment. or On the navigation panel, under Dashboards, click Storage & SAN. a Click Storage Environment to open the Storage Environment dashboard. For procedures describing how to use the Monitoring and FAQts tabs, see the Managing Storage in Virtual Environments User and Reference Guide. For procedures on using the Administration tab, see Configuring Storage Resource Devices for Monitoring on page 85. b Clicking Storage Explorer opens a Topology panel in the navigation area, that displays the storage devices in a tree for direct device type selection. For procedures on using the Storage Explorer dashboard, see the Managing Storage in Virtual Environments User and Reference Guide.

34 3 Storage Device Setup and Configuration You must configure your VMware Performance Agents to collect additional information to support the mapping of datastores to physical SAN storage. For more information, see Defining and Editing the VMware Performance Agent on page 34. To gather storage metrics using Foglight for Storage Management, you must first install the Foglight for Storage Management Agent Master Cartridge. The Storage Device Setup Wizard guides you through the process of installing the Foglight for Storage Management Agent Master Cartridge. For more information, see Deploying and Installing the Foglight for Storage Management Agent Master Cartridge on page 39. This chapter provides setup procedures and a section on troubleshooting installation failures. Defining and Editing the VMware Performance Agent The VMware Performance Agent instances are configured using the VMware cartridge to collect information from vcenters. When Foglight for Storage Management is installed, additional information about storage can be collected by the VMware Performance Agent, to support the mapping of datastores to physical storage area network (SAN) storage. The following procedure provides the steps to: Define a new VMware Performance Agent to collect from a vcenter, see To create a VMware Performance Agent: on page 34. Edit an existing agent collecting from a vcenter to also collect storage data, see To update an existing VMware performance agent to add the collection of storage data: on page 37. Note Enable Storage Collection must be set on the VMware agent to collect the data to display the topology relationships of VM entities to the SAN storage. To create a VMware Performance Agent: 1 On the navigation panel, under Dashboards VMware, click VMware Agent Administration or click VMware Environment and select the Administration tab.