Delivery Plan. Service Delivery Plan 2007/08 Template 1. Desired Outcome

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1 Delivery Plan Theme 1 Deliver Loughborough Eastern Gateway Project Director Apr 05 Mar 09 Balanced Scorecard Initiative Scheme approved Mar 07 Agreement with Network Rail Dec 06 Final agreement with preferred developer Planning permission granted Jun 07 Start on site Sep 07 (Included in Consultation and Communication Plan. Costs of public consultation to be met from central budgets estimated at 7.5k) 2 Refine Strategy and create action plan to deliver it Director Apr 05 Jun 07 Balanced Scorecard Initiative Approval of Strategy Jan 07 Approval of detailed Action Plan Mar 07 3 Deliver Dishley Grange Employment Land Project Director Apr 05 Sep 07 Balanced Scorecard initiative Conclude negotiations with developer Scheme submitted Jan 07 Planning permission Mar 07 Start on site Jun 07 Speed and quality of land take up

2 4 Work with Development Directorate to ensure that objectives of Development Strategy are reflected as appropriate in the Local Development Framework Apr 05 Jul 07 Balanced Scorecard Initiative Content of LDF 5 Work with Loughborough University and other partners to deliver a Plan for second Loughborough Science Park by Work with Loughborough University and other partners to deliver the development of a Loughborough Sports Park. Director Apr 05 Sep 07 Balanced Scorecard Initiative Site identified in LDF Master Plan agreed with University Director Apr 05 Dec 07 Successful bid for Lottery funding Scheme agreed Capital contribution funded from LABGI? 7 Respond to requests from local employers for assistance with expansion or relocation 8 Administer Community Development Grants (for social enterprise) and promotion of other business funding through web site and GrantFinder database Apr 06 Ongoing Jobs created / jobs safeguarded Apr 06 Ongoing Uptake of grant schemes and use of database One off cost of 5k is for a three year Grant Finder licence. It is recommended that this is funded from LABGI 9 Improve responsiveness to business enquiries across the Council s activities and monitor business enquiries using CRM system Apr 05 Ongoing Documented enquiry history The one off cost of 5k is for the provision of CRM Software. It is recommended that this is funded from LABGI

3 10 Organise jobs fairs in priority wards with relevant partners 11 Feasibility study into a managed workspace for creative industries and involvement in its subsequent development (with L & E) 12 Work with Leisure and Environment, private and voluntary sector partners and local community of Hastings ward to deliver regeneration of Windmill Road area 13 Work with parish and town councils to support local communities and ensure sustainability of town and village centres by securing local employment opportunities 14 Work with Partnerships in priority areas such as Shepshed, Thurmaston and Syston to deliver regeneration projects Apr 06 Annual Unemployment figures relative to other wards Target of 2 fairs per year Target dependent upon replacement of staff Included in Consultation and Communications Plan. Funded centrally? Apr 06 Jun 07 Links to Arts Strategy and graduate retention (Costs of Consultants) Apr 06 Apr 08 New houses, employment space and community facilities delivered Apr 06 Ongoing See PlM1 be low Capital funding bid made for feasibility work Apr 06 Ongoing See PlM1 be low Capital funding bid made for feasibility work

4 15 Based upon Charnwood Employment Land and Property Review 2005, where there is demonstrable market failure, seek opportunities for new industrial units/managed workspaces in Charnwood to facilitate business start-ups/small business growth and seek funding for such resources 16 Develop a register of strategic regeneration sites within Charnwood containing details of ownership etc. 17 Develop a register of industrial and commercial business park sites in Charnwood and their planning uses 18 Repeat assessment of competitiveness of Charnwood s economy every two years as measured by ECOTEC survey undertaken by the Leicester Shire Intelligence. 19 Maintain monitoring of key local statistics and participate in projects to monitor and share local statistics and information (LSORA, Leics. Intelligence) Apr 06 Mar 09 Identify sites Apply for funding Ultimately, new industrial units / workspaces and jobs created Improved job self sufficiency in Charnwood Bid submitted for Capital funds for small units Apr 06 Mar 08 Register prepared Apr 06 Mar 08 Register prepared Sep 06 Sep 08 The 2006 revision of baseline assessment carried out in 2004 has just been completed (Next due in 2008?). This will feed into revised ED strategy Apr 06 Ongoing Key statistics identified and regularly reported via web site

5 20 Complete a comprehensive verified online business directory of businesses within Charnwood Sep 06 Mar No of registered businesses and comparison with other data sources The one off funding of 5k is for publicity/leaflets etc. It is recommended this is funded from LABGI or directly from central budgets 21 Implement proposals in Master Plan and action plan. Director Sep 06 Mar 09 Completion of projects as per Action Plan Bids for funding 22 Initiate a major and sustainable events programme for the town centre 23 Initiate and manage a sustainable maintenance regime for the town centre 24 Provide and improve the annual festive decorations Apr 06 Ongoing Programme produced Events held Attendance Sponsorship secured (External funding and income will need to be identified) Apr 06 Ongoing Regime agreed Performance/response times as per regime (Service pressure is to ensure that response can be made through adequate budget) Nov 06 Ongoing (10.0) (10.0) (10.0) Implementation of approved scheme (Service pressure to be included as central contingency amount)

6 25 Review Development Strategy Mar 07 Mar 08 Production of revised strategy Stakeholders and partners consulted 26 Work with regional and local partners to ensure Charnwood makes a full contribution to the preparations for the London Olympics 2012 Director Mar 07 Ongoing Programme agreed Legacy benefits identified Theme Places Matter PlM Sustainable town and village centres 1 Liaison with relevant agencies and partnerships to identify regeneration and town centre management initiatives in settlements outside Loughborough Apr 06 Mar 09 See PrM Tasks 13 and 14 above Priority list of settlements Initiatives identified Capital bid submitted for feasibility work

7 2 Contribute to the Community Strategy proposal for the preparation and implementation of a regeneration strategy for East Loughborough Mar 07 Mar 08 Strategy and proposals prepared Action plan Theme People Matter - PeM Improved community safety / cohesion / engagement

8 People Matter - PeM Improved community safety / cohesion / engagement 1 Work with Loughborough University and other partners to actively address the effects of a large body of students. Implement the actions of the Cohesion report on the University and the Town Director Jan 06 Ongoing Strategy and Action Plan produced (Service pressure is to secure employment of dedicated neighbourhood warden. Possibly LABGI funded) 2 Further develop the Crime out of Loughborough initiative to embrace the night time economy. 3 Support the CATALYST programme aimed at young people who are not in education, employment or training Apr 06 Mar 08 No. of members Levels of crime Apr 06 Mar 08 ESF outputs on numbers helped 4 Deliver religious festivals programme Mar 07 Mar Programme agreed Include in corporate budgets

9 Theme An Excellent Council EC Equal Opportunities Task Responsibility Start Finish Service Pressures Performance measures ( 000) 1. Review directorate publicity to ensure accessibility Director Mar 07 Mar 08 All Physical publicity revised, rebranded and easily accessible 2. Ensure hard to reach groups are consulted on all regeneration projects 3. projects accessible for people with disabilities Director Apr 06 Mar 09 Specific work with hard to reach groups Apr 06 Mar 09 Check against standard and Building Regulations 4. Engage in the impact assessment process Director Apr 06 Mar 09 Review of directorate s functions, policies and procedures carried out & actions identified 5. Carry out a self assessment against the Equality Standard for any new projects 6. Use business web site to raise awareness of businesses of their responsibilities for equalities and the impact of discrimination legislation Director Oct 06 Ongoing Self assessment completed Oct 06 Ongoing 7. Work with shop owners to improve accessibility of their shops to people with disabilities Apr 06 Mar 09 Accessibility audit of town centre shops Awareness raising of shop owner responsibility under DDA legislation

10 Theme An excellent Council EC Efficiency & Effectiveness; Use of Resources 1 Ensure the successful launch and development of the Loughborough Partnership. Apr 06 Mar Partnership established May 06 Membership Scheme agreed No. of members Business Plan approved Implementation Plan agreed (Income will need to be generated by membership fees) 2 Work with County Council to deliver Local Area Agreement Development strand 3 Use Business web site to signpost business help and advice and reduce time on direct personal responses. 4 Use web site to promote online dealings with the Council and e-tendering for Council procurement contracts, as well as promoting e-business tools in general Apr 06 Mar 09 LAA targets Apr 06 Ongoing No. of hits Apr 06 Mar 08 No. of hits No. of transactions