TECHNICAL SPECIFICATION FOR DATA CENTRE AND IT INFRASTRUCTURE SETTING-UP DATA CENTRE AND IT INFRASTRUCTURE DELHI OFFICE AND PALATANA PLANT

Transcription

1 ONGC TRIPURA POWER COMPANY LIMITED TECHNICAL SPECIFICATION FOR DATA CENTRE AND IT INFRASTRUCTURE SETTING-UP DATA CENTRE AND IT INFRASTRUCTURE AT DELHI OFFICE AND PALATANA PLANT (This document is meant for the exclusive purpose of bidding against this specification and shall not be transferred, reproduced or otherwise used for purposes other than that for which it is specifically issued).

2 TECHNICAL SPECIFICATIONS FOR DATA CENTRE & IT INFRASTRUCTURE AT DELHI OFFICE & PALATANA PLANT TABLE OF CONTENT Clause No. Description Page No. 1.0 Background Scope of Supply Hardware Sizing for SAP Design Considerations & Critical Factors Hardware for IT 12 Infrastructure 5.0 Design Considerations & Critical Factors Hardware for Data 16 Centre 6.0 Technical Specification for Blade Chassis Technical Specification for Servers, Database Central 23 Instance (DB-CI) Design Considerations & RAS features 8.0 Technical Specification for Storage Technical Specification for Tape Library and Tape Drive Technical Specification for Tape Cartridges Technical Specification for Network and Security Setup Technical Specification for Load Balancers Technical Specification for Racks Technical Specification for Passive Work Technical Specification for Scanner Technical Specification for LINUX Operating System Technical Specification for Backup Software Technical Specification for Enterprise Management System Technical Specification for Virtualization Software Technical Specification for Gateway Anti-spam & Antivirus 173 Software 21.0 Technical Specification for Data Centre Infrastructure (DELHI) Technical Specification for Server Room Infrastructure 190 (PALATANA) 23.0 Technical Specification for Static / Source Transfer Switch Technical Specification for Fire Proof Media Enclosure 203

3 1.0 BACKGROUND Project: SETTING-UP DATA CENTRE AND IT INFRASTRUCTURE SECTION SCOPE OF SUPPLY & DESIGN REQUIREMENTS 1.1 ONGC Tripura Power Company Limited (hereinafter referred as " OTPC" or "Owner"), a joint venture company promoted by Oil and Natural Gas Corporation Limited (" ONGC"), Infrastructure Leasing and Financial Services Limited (" IL&FS") and Government of Tripura, is a public limited company incorporated under the Indian Companies Act, 1956 and having its registered office at ONGC Tripura Assets, Badarghat Complex, Agartala, Tripura (India), and one of its office at 6 th Floor, IFCI Tower, 61, Nehru Place, New Delhi (India). 1.2 OTPC is setting up Data Centre and IT Infrastructure at Delhi office and Palatana plant, which is about 60 (sixty) km from the capit al city of Agartala in the State of Tripura. The setup shall cater to the ERP implementation and other IT infrastructure requirement. 1.3 The SAP ERP project is an end-to-end implementation of an IT Solution at OTPC. SAP ECC 6.0 with latest enhancement package shall be implemented with following modules: SAP ERP - Finance & Costing Module SAP ERP Management Accounting Module SAP ERP Material Management Module SAP ERP Human Resource Management Module & Payroll SAP ERP Public Sector management Funds Management 1.4 Delhi and Palatana locations are currently not connected through any kind of network. The internet access for both the locations is independent. The system is running at Delhi and Palatana users access remotely through Internet. 1.5 Existing LAN setup at Palatana is spread across different buildings in the campus. These buildings are interconnected using Wi-Fi (Building to Building). The ISP s STM link is terminated at BHEL office in administrative building. Fibre is laid from administrative block to Control and Facility Building. The outdoor access point at Control and Facility Block connects Switch Yard Control Block and Administrative Block. One Access Point is provided at Switch Yard Control Block and one at Administrative Block. Diagram Below gives a high-level representation of the present LAN setup at Palatana Technical Specifications Page 3

4 . 1.6 Existing Network Setup (At Delhi Office): The existing LAN at OTPC HO (Delhi) is spread across on 6th floor of IFCI Tower, Nehru place, New Delhi. CAT 6 cabling is used for networking. The entire setup is housed in 2 racks (1 for server and 1 for Voice and Data). 2.0 SCOPE OF SUPPLY The Scope of supply specified inter-alia below includes items necessary for the successful implementation of IT and Data Centre infrastructure for SAP ERP Implementation at Delhi and Palatana, Tripura. All the items offered shall be with 5 years warranty and 24 x 7 on-site support. The quantities mentioned for IT and Data Centre infrastructure are indicative and the minimum required for the implementation, contractor shall supply necessary material of all the items required Technical Specifications Page 4

5 for setting-up IT and Data Centre infrastructure at Delhi office and Palatana Plant as per the good design and industry practices. The basic Scope of supply covers the following in general: 2.1 IT Hardware Decription Minimum Quantity Location 2.2 Blade Chassis As Delhi 2.3 Servers Blade Servers for SAP ERP IDES Server As Delhi Development Server ERP Development Server As Delhi SAP Net weaver Portal Server As Delhi Quality and Training Server ERP Quality Server As Delhi SAP Net weaver Portal Server As Delhi Production Servers DB / CI (Database / Central Instance) Server As Delhi Application Server As Delhi Enterprise Portal Production Server DB / CI (Database / Central Instance) Server As Delhi Application Server As Delhi SAP Solution Manager As Delhi SAP Router As Delhi Blade Servers for Backup Software As Delhi Technical Specifications Page 5

6 2.3.3 Blade Servers for Enterprise Management System (EMS) Blade Servers for Infrastructure Setup As Delhi Delhi Domain Controller and DNS 2 No. Delhi DHCP Server Primary & Windows Update Service DHCP Server Secondary & NTP Server 1 No. Delhi 1 No. Delhi Antivirus Server 1 No. Delhi Blade Servers for Anti-spam & Gateway Antivirus Blade Servers for existing production upgrade (E -Mail Migration and Setup) Rack Servers for Domain Controller, DNS, DHCP, Windows Update Service and Antivirus (Minimum 2 Physical Servers) Domain Controller + DHCP + Windows Update Service 2 No. Delhi 4 No. Delhi Palatana 2 No. Palatana Antivirus Server 1 No. Palatana 2.4 Storage Storage Area Network (SAN) 1 No. Delhi Network Attached Storage (NAS) 1 No. Palatana 2.5 Tape Library / Drive LTO-6 (Liner Tape Open Generation 6) Tape Library LTO-6 (Liner Tape Open Generation 6) Tape Drive 1 No. Delhi 1 No. Palatana 2.6 Tape Cartridges LTO-6 tape cartridges (with bar codes) 150 No. Delhi Technical Specifications Page 6

7 2.6.2 LTO-6 tape cartridges (with bar codes) LTO-6 cleaning cartridges (with bar codes) LTO-6 cleaning cartridges (with bar codes) 30 No. Palatana 20 No. Delhi 5 No. Palatana 2.7 Network SAN Switch 2 No. Delhi Core Switch 2 No. Delhi DMZ (De-Militarized) Zone 2 No. Delhi Aggregation Switch 2 No. Delhi WAN (Wide Area Network) Switch 2 No. Delhi Port LAN (Local Area Network) Switch 2 No. Delhi Core Switch 2 No. Palatana Port LAN (Local Area Network) Switch 6 No. Palatana Port LAN (Local Area Network) Switch MPLS (Multi -Protocol Label Switching) VPN Router 14 No. Palatana 2 No. Delhi Internet Routers 2 No. Delhi MPLS (Multi -Protocol Label Switching) VPN Router 2 No. Palatana WAN (Wide Area Network) Links 1 Lot Delhi & Palatana Internet Links 1 Lot Delhi & Palatana 2.8 Security Technical Specifications Page 7

8 2.8.1 External (Perimeter) Firewall 2 No. Delhi Internal Firewall 2 No. Delhi DLP (Data Lo ss Prevention) & Information security enforcement solution 1 No. Delhi 2.9 Load Balancers 2 No. Delhi 2.10 Racks U Rack (Network & Server) 1 No. Palatana U Wall Mount Network Racks 19 No. Palatana 2.11 Passive Work Wall Mount Patch Panels As Delhi Patch Panels for Server & Network Rack Patch Panels for Wall Mount Network Racks As As Palatana Palatana 2.12 Scanner 1 No. Delhi 2.13 Software LINUX Operating System (Media & Licenses) Microsoft Windows Server Operating System (Media & Licenses) Microsoft Windows Server Operating System (Media & Licenses) Microsoft Exchange 2013 (Media & Licenses) As As As Delhi Delhi Palatana Microsoft Exchange Server 2013 Enterprise Microsoft Exchange Server 2013 Standard Microsoft Exchange Standard CAL 2013 (User CAL) 2 No. Delhi 2 No. Delhi 100 No. Delhi Technical Specifications Page 8

9 Microsoft Exchange Enterprise CAL 2013 (User CAL) SAN (Subject Alternative Name) SSL Digital Certificates 100 No. Delhi 4 No. Delhi Backup Software (Media & Licenses) & Backup Agents Backup Software (Media & Licenses) & Agents Enterprise Management Software (Media & Licenses) Virtualization Software (Media & Licenses) Virtualization Software (Media & Licenses) As As As As As Delhi Palatana Delhi Delhi Palatana Gateway Anti-spam & Antivirus Software As Delhi Client Access Licenses (User) for Windows Servers For 100 Users 100 Users Delhi & Palatana 2.14 Data Centre Infrastructure UPS for Server Area 2 No. Delhi Air Conditioning System for Server Room 2 No. Delhi Access Control System 1 No. Delhi Fire Detection and Alarm System 1 No. Delhi Fire Suppression System 1 No. Delhi CCTV Surveillance System 1 Set Delhi Monitoring System 1 Set Delhi Water Leakage System 1 No. Delhi Rodent Repellent System 1 No. Delhi Technical Specifications Page 9

10 Civil Work As Delhi Electrical Work As Delhi 2.15 Server Room Infrastructure Palatana UPS for Server Area 2 No. Palatana Precision Air Conditioning System for Server Room 2 No. Palatana Civil Work As Palatana Access Control System 1 No. Palatana Electrical Work As Palatana Fire Detection & Alarm System 1 No. Palatana CCTV System 1 Set Palatana Water Leakage Detection System 1 No. Palatana Rodent Repellent System 1 No. Palatana 2.16 Static/Source Transfer Switch 1 No. Delhi 2.17 Fire Proof Media Enclosure 1 No. Delhi 2.18 Passive (Cabling) Material As Delhi & Palatana CAT 6A Cabling As Delhi & Palatana Fibre Cabling As Delhi & Palatana Other Accessories As Delhi & Palatana 3.0 Hardware Sizing for SAP ERP Following table shows the minimum required configuration for SAP ERP environment. This is the minimum configuration as given by M/s SAP India, however supplier may provide higher configuration if required. Technical Specifications Page 10

11 / recommended Configuration Users Base SAPS at 65% CPU Core Team Training Systems Additional Loading on Base SAPS Recommended SAPS RAM (GB) Disk (GB) - SAP & Oracle Software Disk (GB) Database IDES Server % Remarks Development Systems ECC Development System % SAP Netweaver Portal + NDWI % Quality Servers + Training Servers ECC Quality System % SAP Netweaver Portal % Production Servers ECC Production System 5200 Database Server 30% % Central Instance 30% % Application Server 70% % Enterprise Portal Production 2000 Database/CI Server 100% % Application Server 100% % around 35 ERP users HA Cluster HA Cluster SAP Solution Manager Windows/Linux SAP SAP Router High End Desktop Machine Technical Specifications Page 11

12 Reverse Proxy In case of Internet scenario Total SAPS The table provides the RAM required for application. Additional memory for overload due to Operating System and virtualization shall be provided. Also these memories are indicative only and memory shall be supplied as per the configuration guidelines provided in above table at clause For Development, Quality Assurance & End User Training Systems: As these systems are not business critical systems, no high availability (HA) feature is required for these. Accordingly the Database and Central Instance for each of the system in this environment shall be configured in central mode (No DB-CI Cluster). 3.3 All critical components (for production setup) shall be in HA (Highly-Available) mode to ensure business continuity. 3.4 All application servers requirement (for production setup) shall be fulfilled by providing multiple servers with minimum SAPS each to provide scalability and redundancy 3.5 For ERP, additional load shall be considered for printing, batch jobs, interfaces, extractions, custom development 3.6 All production systems SAPS rating requirement are indicated for 65% CPU Utilization. 4.0 Design Considerations and Critical Factors Hardware for IT Infrastructure 4.1 Critical Factors Following critical factors should be considered while selecting the configuration of Hardware, Software and Data Centre Components: Scalable The architecture offered must support scaling to provide continuous growth to meet changing business requirements with respect to the changing IT computing equipments All the power consuming components of IT Infrastructure must have scalability options to avoid over sizing & reduce the incredible wastage of power. Technical Specifications Page 12

13 4.1.2 Availability There shall be multiple level redundancies in the critical components used in Data Centre to reduce the MTTR (Mean time to repair) to the minimum & to provide the maximum up-time to the Data Centre as a whole Modularity To the extent possible, all the Components used in the Data Centre physical architecture shall be modular & hot swappable in nature, so as to minimize the human error as well as down time due to critical faults Redundancy While designing physical infrastructure, Supplier must consider minimum N + 1 redundancy for all the critical active components Since OTPC is hosting business critical applications, N + 2 or N + N redundancies are to be appropriately used to achieve above 99.5 % uptime on services to business users Manageability Ease of configuration, on-going health monitoring, and failure detection are vital to the goals of scalability, availability, and security and must be able to match the growth of the environment In this respect it is required to consolidate applications on minimum servers. 4.2 Design Consideration Latest and proven technologies in the market shall be offered Shall not supply products which will be End of Sale (EOS) in next 24 (Twenty Four) months from the date of supply and End of Life (EOL) in next 5 (five) years from the date of taking over of the facility. Supplier shall guarantee availability of spares for a minimum period of 7 (seven) years from date of supply All the servers shall have facility to access the Internal/External DVD ROM Drive for OS, software and patch installations. In case of external DVD ROM, at least 4 DVD ROM shall be supplied per Blade Chassis Shall design the IP addressing schema for OTPC Hardware shall be supplied for 24x7 environments. Technical Specifications Page 13

14 4.2.6 Supply and install all necessary cables (fibre and cooper networking cable, power cables from UPS, control etc.), adaptors, power cords and any other interconnects as per the technical specification Documentation of the complete system including the following shall be submitted: Factory / site test certificates of various equipments supplied Original Manufacturers manuals and warranty cards Installation certificates of all equipments, description of configuration profile as executed for different equipment Standard OEM checklist for installation, maintenance etc, if any Training documents The supplied material shall be complete in all respect to meet the RFP requirements and infrastructure objective of SAP-ERP project Any item (Hardware and / or Software/Licenses) not specifically mentioned in contract and not supplied by supplier but are required for successful completion of facility as per technical specifications and performance requirement shall be supplied free of cost at the earliest, so that committed implementation schedule shall not get affected. In case the implementation schedule is affected, Liquidity charges will be applied In case this situation of any hardware / software/licenses found short or not quoted but required to meet the tender conditions, arises during warranty and AMC period, the supplies, installation and commissioning of the relevant hardware/ software/ License shall have to be made free of cost and completed within 8 weeks from the date of detection of such shortfall / inadequacy Shall ensure that all the devices, servers and hardware appliance supplied are rack mountable and provided with required rack mounting accessories / kit Data Centre space is limited and at premium. So supplier shall optimize on the rackspace requirement and take all other measures to fit in the IT infrastructure in available space Shall provide the technology which minimizes total power and cooling requirement for the Data Centre without compromising the performance. Technical Specifications Page 14

15 The power supplies, cables, connectors etc. for all equipment shall be suitable for Indian power specifications of voltage, frequency and phasing and matching the requirements completely Supplied material should be such that all the specified features and specifications mentioned in detailed technical specifications are complied with Material should include all other supporting material as required to ensure smooth implementation Remote Management Facility shall have a remote management functionality to operate the server in both in in-band and out-of-band. This feature must be part of the server without need to install any additional hardware or software and any additional licensing requirements It shall have facility to manage the servers and get access to critical information about the health of the server from any remote location with just the help of a standard web browser It shall support hardware based and OS independent remote management like remote power on/off the server. It should support SSL encryption Server, Storage and Tape library shall be supplied from the same OEM. 4.3 Design Consideration specific to LAN Switches and Network Cabling LAN Switches Ethernet ports, SFPs, SFP+ and switch interconnecting cables required for connectivity on the switch shall satisfy the LAN point s requirements For interconnecting 2 or more floor switches, proper interconnecting cables shall be used to provide the maximum available bandwidth (minimum 1Gbps required) between switches using a single port. Link aggregation shall not be used to achieve higher bandwidth Network Cabling UTP CAT6 cabling shall support 1Gbps connectivity LAN / fiber cabling shall support all types of traffic (data, voice or video) UTP CAT6 LAN Cabling shall be able to carry power for PoE devices Shall use cabling standards and follow the structured cabling industry practices. Technical Specifications Page 15

16 Fiber termination on LIUs shall be of SC type with proper interfaces A minimum of 20 years cabling (LAN / fiber) product warranty by OEM sh all be ensured The network racks power supplies cables shall be suitable for Indian power specifications of voltage, frequency, and phasing, and match the power requirements All the cable interfaces, connectors, etc. are included in scope of supply. This shall include fixing of LIU, connecters, cables, and components to make the circuit operational Each building shall have redundant fiber connectivity to the Server room (Admin) building at plant site (Palatana, Tripura) Uplink ports from each building shall be on fiber and shall terminate on Core Switch at Admin building at Palatana Plant Site To save the space on network rack at Data Centre (Delhi), external wall mount patch panel shall be supplied. It shall support minimum 250 ports including the current requirement of data and voice ports. 4.4 Virtualization: Virtualization shall be considered without compromising on performance and availability of service to OTPC s business users. Hence applications shall be consolidated on minimum physical servers using virtualization. 5.0 Design Considerations and Critical Factors Hardware for Data Centre Infrastructure 5.1 OTPC Data Centre shall be designed considering the following critical factors and requirements: Minimize the capital investment as well as the operating & maintenance cost of the Data Centre Data Centre physical infrastructure must be designed with highly efficient & reliable components available in the market Power: All the components of the Data Centre must be designed to have the minimum power consumption without affecting the operations of the Data Centre. Technical Specifications Page 16

17 5.1.4 Scalability: Components of the Data Centre physical architecture must support scaling to provide future growth to meet future IT requirements. All the components in the Data Centre must have scalability to meet the future requirement and optimum solution at present Availability and Redundancy: While designing the Data Centre physical infrastructure Redundancy must be considered for all the active components. All the critical components used must provide redundancy level like N+N, N+1 to provide the maximum uptime to the Data Centre Security: The System Integrator must provide an end-to-end security model that protects data and the infrastructure from malicious attacks, theft, natural disasters etc Manageability: Easy of configuration, ongoing health monitoring, and failure detection are vital to the goals of scalability, availability, and security and must be able to match the growth of the environment Indoor Conditions: As per ASHARE (American Society of Heating, Refrigeration & Air-conditioning Engineers) Guidelines Blanking Panels: Supplier shall supply blanking panels to cover the vacant rack space. Technical Specifications Page 17

18 SECTION 2.0 DETAILED TECHNICAL SPECIFICATION AND COMPLIANCE MATRICES (I.T. AND DATA CENTRE INFRASTRUCTURE) CONTENTS SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION TECHNICAL SPECIFICATION FOR BLADE CHASSIS TECHNICAL SPECIFICATION FOR SERVERS TECHNICAL SPECIFICATION FOR STORAGE TECHNICAL SPECIFICATION FOR TAPE LIBRARY / DRIVE TECHNICAL SPECIFICATION FOR TAPE CARTRIDGES TECHNICAL SPECIFICATION FOR NETWORK & SECURITY SETUP TECHNICAL SPECIFICATION FOR LOAD BALANCERS TECHNICAL SPECIFICATION FOR RACKS TECHNICAL SPECIFICATION FOR PASSIVE WORK TECHNICAL SPECIFICATION FOR SCANNER TECHNICAL SPECIFICATION FOR LINUX OS TECHNICAL SPECIFICATION FOR BACKUP SOFTWARE TECHNICAL SPECIFICATION FOR ENTERPRISE MANAGEMENT SYSTEM SOFTWARE TECHNICAL SPECIFICATION FOR VIRTUALIZATION SOFTWARE TECHNICAL SPECIFICATION FOR GATEWAY ANTI-SPAM & ANTIVIRUS SOFTWARE SECTION TECHNICAL SPECIFICATION FOR DATA CENTRE INFRASTRUCTURE (DELHI) SECTION SECTION TECHNICAL SPECIFICATION FOR SERVER ROOM (PALATANA) TECHNICAL SPECIFICATION FOR STATIC/SOURCE TRANSFER SWITCH (DELHI) SECTION TECHNICAL SPECIFICATION FOR FIRE PROOF MEDIA ENCLOSURE (DELHI) Technical Specifications Page 18

19 SECTION 2.1 TECHNICAL SPECIFICATION FOR BLADE CHASSIS 1.0 Blade Chassis Specification * Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specifications Proposed Capacity / Hardware ( Bidder can propose technically superior components) Details / Remarks 1.1 Form Factor 1.2 IO Modules Ethernet IO Module Fibre Channel IO Module Max 10U Rack mounted Chassis to house at least 14 Compute Nodes. Blade chassis shall be 19 Electronic Industries Alliance standard width rack mountable and provide appropriate rack mount kit Min Four high-speed switch bays capable of supporting I/O architectures in Ethernet, Fiber Channel, FCoE and Infiniband 2 x 10gbps Ethernet switch with L2 capabilities, Vmready standards Should provide FC connectivity to all blade slots in chassis. 2 x 8 gbps FC switch and 8 Gbps SFP should be supplied along with the switch. Technical Specifications Page 19

20 1.5 Ethernet Module 1.6 Midplane Power Modules Chassis Management Module The chassis should have redundant module for all fabric connectivity Chassis should have 2 hot-plug, redundant Ethernet modules with SFP ports. Should have minimum 4 numbers of active fibre uplink ports of 10Gbps and 4 numbers of active 1Gbps (copper) port each module Should have 10GB uplink from the Ethernet module which is connected to the blade chassis All Ethernet module should be VM aware. Chassis should have a highly reliable mid plane for providing connectivity of the shared resources to the compute nodes in a highly reliable manner. Redundant Platinum power modules to provide N+N or N+1 redundancy. Integrated two redundant chassis Management Modules providing IP based management of the compute nodes and vital elements like FC and Ethernet Switches. Should also provide for controlling Power, Fan management, Chassis and compute node initialization, Switch management, Resource discovery and inventory management, Resource alerts and Technical Specifications Page 20

21 1.9 Security 1.10 Drivers and Licenses 1.11 System Panel 1.12 Virtual DVD Support 1.13 KVM Functionality monitoring management, Chassis and compute node power management and diagnostics for elements including Chassis, I/O options and compute nodes. Should provide Secure Socket Layer (SSL) 128 bit encryption and Secure Shell (SSH) Version 2 and support VPN for secure access over internet Chassis supports both legacy-snmp and SNMPv3 interfaces. Appropriate number of licenses and drivers required for servers, networking and blade chassis LEDs on the front information panel that can be used to obtain the status of the chassis Identify, Check log and the Fault LED Should be able to support the feature of virtual DVD to individual servers from remote systems It should support remote KVM capability from an external keyboard, video monitor and mouse to all blades installed in the chassis through the management controllers. Simultaneous KVM access to a single blade KVM by multiple users but the admin user can take Read Write ownership while the other user in in read only mode Technical Specifications Page 21

22 Operating Temperature Range Should provide 5 years onsite comprehensive warranty & Hardware maintenance support. Chassis should support the operating temperature range between 5 C to 40 C * The blade chassis should be quoted based on optimum number of chassis requirement for the supplied number of blades. Technical Specifications Page 22

23 SECTION 2.2 TECHNICAL SPECIFICATION FOR SERVERS 1.0 Blade Servers for SAP ERP 1.1 IDES, Development, Quality, Solution Manager, SAP Router, Portal Servers Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specifications Proposed Capacity / Hardware ( Bidder can propose technically superior components) Details / Remarks Make and Model of the server Form Factor Blade Processor Type The Server should be based on x86-64-bit architecture that is latest in respective product line & server should have the capability of supporting 32-bit applications as well. Processors Should have minimum 2.6 GHz, 15MB L3 cache and should provide Should be 100% scalable Server RAM The server must be with the Minimum of 8 GB RAM per core, DDR3 RDIMM memory modules having same DIMM for all slots. If Vms are installed, the same can be increased Technical Specifications Page 23

24 Memory Protection HDD HDD Speed RAID Support for internal HDDs Ethernet Ethernet feature IO adapters FC ports OS Support and Virtualization DVD ROM as per the solution requirement. Blade should have minimum 24 DIMM slots. Advanced ECC (Chipkill/ Extended ECC/ Chipspare) with multi-bit error protection support 2 x 600GB 6G hot plug SFF SAS Internal HDD in RAID-1 15/10K RPM With Hardware or Software RAID-1 support 2 (Two) nos 10G Ethernet Ports with 4 nos vnic support per port. Should support and provide the NIC teaming / bonding All adapters should be PCI/X or PCI/E All FC ports for storage connectivity should be 8Gbps and should be provided in redundant config with multi pathing enabled. They should be provided with appropriate drivers and licenses The OS should be latest available version. The Operating systems (OS) should be 64-bit industry compliant LINUX (LINUX or Windows for Solution Manager and SAP Router) and should support both 32-bit and 64-bit applications. Should support Internal or External DVD-ROM for software Technical Specifications Page 24

25 Manageability Virtualization Support Should provide the facility and interfaces / cables for connecting Monitor, USB keyboard and USB mouse to the server No single point of failure for Fan Assembly and O.S. installation and patch management. Should support unified management suite that can monitor and manage all the servers Power Supply with redundancy Should provide LINUX OS (64- Bit Windows OS for SAP Router), licenses along with media Hardware should be compatible with SAP applications USB Ports Server should have 1 front and 2 internal USB 2.0 ports Predictive Failure Analysis Should provide 5 years onsite comprehensive warranty & Hardware maintenance Server should have feature of Predictive Failure Analysis on Processors, memory, drives, in servers fans and power supplies in the chassis Technical Specifications Page 25

26 support Number of Servers or partitions As per solution requirement 1.2 DB & CI and Application Instance Design Considerations and Servers DB & CI Instance Specific Design Considerations Design Considerations The DB & CI systems for each SAPS Production application module will run in a High Availability cluster on two different physical systems with adequate redundancy and with equal performance and configuration, and will have access to the same database and storage. The cluster solution must be able to provide fail-over to the other system for any failure arising due to: Hardware, Operating system, Database SAP processes in any of the two systems. Compliance (Y / N) for Design Considerations Details / Remarks / Deviations The solution must be able to recover automatically (by restarting any stopped process automatically). In case of unrecoverable errors, the process on the failed system must be automatically restarted on the other system. This switch over should remain transparent to all the Application Servers and end-users and they should be able to continue working without re-logging into SAP. The fail over scenario mentioned in Serial number 2 item no 4, no committed transactions in SAP should be lost. Once the failed system comes up, there should be a scope of reverting back to the original configuration manually and automatically (both options) without disrupting the applications. Technical Specifications Page 26

27 Design Considerations An uptime of 99.5% is required for the entire solution for DB and CI. Compliance (Y / N) for Design Considerations Details / Remarks / Deviations The database and CI servers should be configured such that there should be CPU and Memory headroom of minimum 50% allocable to any of the SAP application module (DB/CI) running on that server. System Integrator should propose the solution, with DB and CI consolidation for relevant applicable SAP modules Application Instance Specific The total required SAPS for application servers have to be divided in to multiple servers or partitions to provide load balancing and redundancy. Each such server or partition should provide SAPS not less than If the System Integrator proposes a large server partitioned to provide the required number of Application servers, the following points are mandatory: Each partition should be able to run same or different versions of OS independently Any configuration change in one partition should not affect any other partition unless desired An error in one partition should not bring the entire system or other partitions down Each partition should be upgradeable separately and independently without affecting other partitions Other Considerations The SAPS mentioned in hardware sizing are purely required for the SAP applications. System Integrator need propose the system considering Technical Specifications Page 27

28 Design Considerations additional SAPS due to OS and Virtualization overheads. The RAM mentioned in hardware sizing is purely minimum required for the SAP applications. System Integrator need propose the system considering additional RAM for performance, OS and Virtualization overheads. The offered machine must be certified for SAP Usage for 64-bit OS kernel OS should include Kerberos System Integrator needs to provide the published benchmark or OEM letter mentioning the SAPS rating supported by the Server. The offer without competency center certificate shall not be accepted. Compliance (Y / N) for Design Considerations Details / Remarks / Deviations 1.3 Reliability, Availability and Serviceability (RAS) features required for SAP DB, CI and Application Servers RAS features described here shall be supported both by Hardware and Operating System Reliability, Availability and Serviceability (RAS) RAS Type Processor RAS Advanced RAS required ECC Cache Memory Address Parity Resilient QPI Links Redundant processor to I/O hub links Machine Check Architecture (MCA) QPI RAS QPI protocol CRC protection QPI self-healing QPI clock failover QPI packet retry Memory RAS Chipkill /Extended ECC/ Chipspare Redundant Bit Steering Memory Scrubbing Compliance (Y / N) for RAS Specifications Details / Remarks Technical Specifications Page 28

29 Reliability, Availability and Serviceability (RAS) Memory mirroring Memory DIMM sparing Memory Rank Sparing SMI RAS SMI Protocol CRC Protection SMI Lane failover SMI Clock failover SMI Packet retry System-wide RAS features Hot-swap components (HDDs, Power supplies, fans etc.) Integrated Management Module Predictive Failure Analysis Light Path Diagnostics Dynamic System Analysis Compliance (Y / N) for RAS Specifications Details / Remarks 1.4 Blade Servers for SAP Application Instance Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specification s Proposed Capacity / Hardware ( Bidder can propose technically superior components ) Details / Remarks Make and Model of Server Form Factor Blade Processor Type The Server should be based on Intel E7 based x86-64-bit architecture that is latest in respective product line & server should have the capability of supporting 32-bit applications as well. Technical Specifications Page 29

30 Processors Server RAM Memory Protection HDD HDD Speed RAID Support for internal HDDs Ethernet Ethernet feature OS Support and Clustering Support Should have minimum 2.0 GHz, 16 MB L3 cache and should provide minimum SAPS to application instance. Should be 100% scalable The server must be with the Minimum of 8 GB RAM per core, DDR3 RDIMM memory modules having same DIMM for all slots. If Vms are installed, the same can be increased as per the solution requirement. Blade should have minimum 24 DIMM slots. Advanced ECC (Chipkill/ Extended ECC/ Chipspare), with multi-bit error protection support 2 x 600GB 6G hot plug SFF SAS Internal HDD 15/10 K RPM With Hardware or Software RAID-1 2 (Two) Ethernet Controllers each with 2 X 10G Ethernet ports with 4 Nos vnic support per port. Should support and provide the NIC teaming / bonding RHEL, SLES, VMware, Citrix XenServer, RHEV, MS-Hyper-V. The OS should be latest available version. The Operating systems (OS) should be 64-bit industry compliant LINUX and should support both 32-bit and 64-bit Technical Specifications Page 30

31 DVD ROM Manageability Should provide the facility and interfaces / cables for connecting Monitor, USB keyboard and USB mouse to the server No single point of failure for Fan Assembly applications. Should support Internal or External DVD-ROM for software and O.S. installation and patch management. Should support unified management suite that can monitor and manage all the servers on chassis level Power Supply with redundancy Should provide LINUX OS, licenses along with media on chassis level Hardware should be compatible with SAP applications Application instances should be running on separate physical servers to avoid single point of failure USB Ports Predictive Failure Analysis Offered server should have 1 front and 2 internal USB 2.0 ports Offered Server should have feature of Predictive Failure Analysis on Processors, memory, drives, in servers fans Technical Specifications Page 31

32 and power supplies in the chassis Should provide 5 years onsite comprehensive warranty & Hardware maintenance support. Number of Servers or partitions As per solution requirement 1.5 Blade Servers for DB CI Instance Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specification s Proposed Capacity / Hardware ( Bidder can propose technically superior component s) Details / Remarks Make and Model of the servers Form Factor Blade The nodes of the cluster should be of same make and model With reference to SAP Hardware Sizing System Integrator must ensure that required SAPS are allocated to SAP application module. At any point in time resource partitions should not run Technical Specifications Page 32

33 with less resources The failover partition should be capable of providing same SAPS in the event of failover Each SAP instance in production system should be running in independent partitions The partitions should have their own operating systems The DB and CI systems should be clustered with HA clustering technology and there should be no single point of failure in the system All servers should have same x86-64 processors Systems should have redundant fans The systems should be provided with redundant power supplies All the components including disks, power supplies, fans should be hot pluggable at chassis level at chassis level Processor Type The Server should be based Intel E7 on x86-64-bit architecture to support minimum 2 processors that is latest in respective product line & server should have the Technical Specifications Page 33

34 capability of supporting 32-bit applications as well Processors Should have minimum 2.0 GHz, 16 MB L3 cache and should provide minimum SAPS to application instance Number of Processors Processor Scalability Minimum SAPS allocated for each SAP application module must be offered as per mandatory requirement in the hardware sizing, Integrator need to put appropriate buffer considering OS and other overheads Minimum Memory in each SAP application module must be offered as per mandatory requirement in the hardware sizing, Integrator need to put appropriate buffer considering OS and other overheads. As per SAPS requirement of the SAP application modules Processor should be scalable to provide 100% scalability Server RAM The server must be with the Minimum of 8 GB RAM per core, DDR3 RDIMM memory modules having same DIMM for all slots. If Vms are installed, the same can be increased as per the solution requirement. Blade Technical Specifications Page 34

35 should have minimum 24 DIMM slots Memory Protection Advanced ECC (Chipkill/ Extended ECC/ Chipspare) with multi-bit error protection support Partitions Each SAP instance should run in independent virtual partitions with dedicated resources CPU/memory/IO and independent operating system Any software error in one partition should not affect the other partition OS in each partition should be upgradeable, without impacting the other Each partition should have capability to start and shutdown independently of the other Any configuration change in one partition should not impact other partition IO adapters All adapters should be PCI/X or PCI/E FC ports All FC ports for storage connectivity should be 8Gbps and should be provided in redundant config with multi pathing enabled. They should be provided with appropriate drivers and licenses Ethernet Adapter 2 (two) Ethernet Controller with 2 x 10G ports, The controllers should support 4 nos vnic Technical Specifications Page 35

36 per port All Ethernet adapters should be redundant, 10/100/1000 autosensing, should be provided with automatic failover or with link aggregation for each partition. Relevant software and licenses should be also provided Internal Disks 2 x 600GB 6G hot plug SFF SAS Internal HDD in RAID HDD Speed 15/10 K RPM The OS should be mirrored for all partitions Operating system Latest OS version of 64 bit Linux operating system with latest patch level OS should be capable of running 64bit SAP and 64bit Oracle database All software licenses should be provided that are offered for the solution Cluster and high availability Redundant heart beat paths to be provided. Paths should be physically isolated Cluster solution should be OEM or SAP certified solution The systems should be made highly available using OS clustering solutions Technical Specifications Page 36

37 DVD ROM Each partition should be capable to have online access to internal/external DVD USB Ports Server should have 1 front and 2 internal USB 2.0 ports Predictive Failure Analysis Should provide 5 years onsite comprehensive warranty & Hardware maintenance support. Project: SETTING-UP DATA CENTRE AND IT INFRASTRUCTURE Server should have feature of Predictive Failure Analysis on Processors, memory, drives, in servers fans and power supplies in the chassis Number of Servers As per solution requirement 2.0 Blade Servers for Backup Software Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specifications Proposed Capacity / Hardware ( Bidder can propose technically superior component s) Details / Remarks 2.1 Make and Model 2.2 Form Factor Blade Processor Number of Processor Processor Upgrade Server RAM System Integrator to propose System Integrator to propose Upgradeable to provide 50% scalability for future expansion in storage System Integrator to propose Technical Specifications Page 37

38 2.7 Server RAM expansion capacity Internal HDDs HDD Speed 2.10 Internal Storage Controller Ethernet Ethernet feature IO Adaptors FC Ports Support for DVD- ROM (Internal/External) Redundant Power Supply Upgradeable to provide 50% scalability 2 x 600GB 6G hot plug SFF SAS Internal HDD or SAN boot in RAID-1 (additional storage capacity needs to be factored for the same) 15/10 K RPM With Hardware / software RAID-0,1 support 2 (Two) nos. 10G Ethernet Ports with 4 nos vnic support per port. Should support and provide the NIC teaming / bonding. All adapters should be PCI/X or PCI/E All FC ports for storage connectivity should be 8Gbps and should be provided in redundant config with multi pathing enabled. They should be provided with appropriate drivers and licenses No single point of failure for Fan Assembly Operating System System Integrator needs to supply the operating system media and requisite license for the System Integrator needs to provide details Technical Specifications Page 38

39 environment USB Ports Server should have 1 front and 2 internal USB 2.0 ports Predictive Failure Analysis Should provide 5 years onsite comprehensive warranty and hardware maintenance support Number of Servers / Partitions Server should have feature of Predictive Failure Analysis on Processors, memory, drives, in servers fans and power supplies in the chassis As per solution requirement 3.0 Blade Servers for EMS (Enterprise Management System) Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specifications Proposed Capacity / Hardware ( Bidder can propose technically superior component s) Details / Remarks 3.1 Make and Model 3.2 Form Factor Blade 3.3 Processor Type The Server should be based on x86-64-bit architecture that is latest in respective product line & server should have the capability of supporting 32-bit applications as well. Technical Specifications Page 39

40 Processor Number Of Processor Processor Upgrade Server RAM Memory protection Server RAM expansion capacity As per solution requirement As per solution requirement Upgradeable to provide 50% scalability for future expansion As per solution requirement Advanced ECC with multi-bit error protection support Upgradeable to provide 100% scalability for future expansion 3.10 Internal HDDs 2 x 600GB 6G hot plug SFF SAS with RAID HDD Speed 10K RPM Internal Storage Controller For any additional hard-disk requirement as per the solution, System Integrator needs to propose the additional storage space on SAN. With Hardware/Software RAID-0,1 support Ethernet Ethernet feature Support for DVD- ROM (Internal/External) 2(Two) nos. 10GB Ethernet ports, with 4 nos vnic support per port Should support and provide the NIC teaming / bonding. Technical Specifications Page 40

41 3.17 Redundant Power Supply 3.18 No single point of failure for Fan Assembly 3.19 Redundant Power Supply 3.20 Operating System As per the solution 3.21 Virtualization Support System Integrator needs to supply the operating 3.22 system media and license including virtualization licenses. USB Ports Server should have front and 2 internal USB 2.0 ports Predictive Failure Analysis Server should have feature of Predictive Failure Analysis on 3.24 Processors, memory, drives, in servers fans and power supplies in the chassis Should provide 5 years onsite 3.25 comprehensive warranty and maintenance support 3.26 Number of Servers / Partitions As per requirement Technical Specifications Page 41

42 4.0 Blade Servers for Infrastructure Setup (Domain Controller, DNS, DHCP, NTP, Windows Update Service, Antivirus) - Delhi Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specifications Proposed Capacity / Hardware ( Bidder can propose technically superior components) Details / Remarks 4.1 Make and Model 4.2 Form Factor Blade 4.3 Processor Type The Server should be based on x86-64-bit architecture that is latest in respective product line & server should have the capability of supporting 32-bit applications as well. 4.4 Processor 2 * 12 Core, Should have minimum 2.7 GHz, 30MB L3 Cache 4.5 Number of Processor Two 16GB with Advanced 4.6 Error checking and Server RAM correcting (ECC) Upgradeable to 4.7 Server RAM provide 100% expansion scalability for future capacity expansion 2 x 600GB 6G hot plug 4.8 SFF Internal HDD in Internal HDDs RAID HDD Speed 15/10 K RPM 4.10 Internal Storage With Hardware RAID- Controller 0,1 support 2 (Two) nos. 10G 4.11 Ethernet ports, with 4 nos vnic support per Ethernet port Technical Specifications Page 42

43 Ethernet feature DVD-ROM (Internal / External) Redundant Power Supply Should support and provide the NIC teaming / bonding. on chassis level No single point of failure for Fan Assembly Operating System windows 2012 on chassis level System Integrator needs to propose standard /enterprise edition and 32/64 bits as per requirement. The virtualization should be offered with management component to manage virtual machines Virtualization Support System Integrator need to supply windows 2012 OS with downgrade rights. System Integrator needs to supply the operating system media and license including virtualization licenses. USB Ports Server should have 1 front and 2 internal USB 2.0 ports Predictive Failure Analysis Should provide 5 years onsite comprehensive warranty and maintenance support Server should have feature of Predictive Failure Analysis on Processors, memory, drives, in servers fans and power supplies in the chassis Technical Specifications Page 43

44 Domain Controller role should be running on separate physical servers in virtualized environment to avoid single point of failure Number of Servers / Virtual partitions 5 Nos 5.0 Blade Servers for Anti-Spam & Gateway Antivirus Feature / Specifications Minimum Specification Compliance (Y / N) for minimum specifications Proposed Capacity / Hardware ( System Integrator can propose technically superior components) Details / Remarks 5.1 Make and Model 5.2 Form Factor Blade 5.3 Processor Type The Server should be based on x86-64-bit architecture that is latest in respective product line & server should have the capability of supporting 32-bit applications as well. 5.4 Processor 2 * 12 Core, Should have minimum 2.7 GHz, 30MB L3 Cache 5.5 Number of Processor Two 5.6 Server RAM 16GB with Advanced Error checking and correcting (ECC) Upgradeable to 5.7 provide 100% Server RAM scalability for future expansion capacity expansion 2 x 600GB 6G hot plug 5.8 SFF Internal HDD or Internal HDDs SAN boot in RAID-1 Technical Specifications Page 44