CDN Operation Manual

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1 NTT Communications Cloudⁿ CDN Operation Manual Ver.1.1 Please refrain from secondary use such as distributing, reproducing, and transferring this document. 1

2 Version Number Edited on Revisions Ver /6/25 First version Ver /3/23 Added descriptions on Cloud n Portal 2

3 Table of Contents 1. Introduction P4 1) Service Overview 2) Prerequisites 2. To Subscribe to CDN Service P6 1) To subscribe to CDN service 2) To cancel CDN service 3. To Operate CSN Control Panel P10 1) To start up CDN control panel 2) To close CDN control panel 4. To Control Content P13 1) To register content 2) To delete content 3) To register cache 5. To Display Reports P21 1) To display data transfer amount 2) To display cache hit rates 3) To set up log in information for log servers Appendix 1) To set up DNS servers (To register CNAME) 2) To set up distribution web servers 3) To check cache server connections 4) Format of distribution logs 5) Sample code for JW Player P24 3

4 1-1) Service Overview Contents Delivery Network (CDN) is a service that distributes website content quickly and smoothly using a cache server that is located in various areas in the world. Origin Server Cache Server Web 参 照 User 者 お Customer 客 さま The Internet It is possible to distribute the content located in the Origin Server (*) through the cache server in the next region by using the Cloudⁿ CDN service. Content HTTP/Flash (on demand streaming) Location of Cache Server Japan: Tokyo and Osaka Asia/Oceania region: Hong Kong, Singapore, and Sydney North America: Los Angeles, Seattle, Dallas, Chicago, and Miami Europe: Paris, London, Frankfurt, Amsterdam, Madrid, and Vienna The referer can access the content from the closest cache server regardless of the origin server location. Therefore a quick and smooth content access is possible from worldwide referers as it does not depend on the physical distance. At the same time, the load of the origin server can be reduced as the access from the referer can be distributed to each cache server. (*) The origin server is a server that stores HTTP or Flash (on demand streaming) content. The content stored in this server is distributed through the cache server. Please be reminded that only a virtual server on Cloudⁿ service be designated as the origin server for this service. 4

5 1-2) Prerequisites Please prepare the following before using our Cloudⁿ CDN service. A Cloudⁿ Virtual Server Please prepare a Cloudⁿ virtual server as a server to store the distributed content of the Cloudⁿ CDN service (hereinafter referred to as Origin Server ). Please refer to the Cloudⁿ Compute Operation Manual on how to create a virtual server. Domain Service for Content Distribution URL For an OPENURL, please subscribe to a domain service beforehand to distribute the content stored in the above said Origin Server. To use this service, it is necessary to separately register the designated CNAME for the acquired domain name. Eg. OCN.com domain registration service and so on. * Domain services by other companies can also be used. Cloudⁿ Usage Guidance Please have the Cloudⁿ Usage Guidance, that is sent when applying for the Cloudⁿ that will be used as the Origin Server, at hand. * The following are the prerequisites for the client PC when setting up this CDN service. Internet Access Service Please have an internet access service. Eg: An always-on service such as OCN dial access service, OCN ADSL connection service, and super OCN * Internet access services by other companies can be used. * When using a proxy server located within our company, please check that the https (- port number 443) and FTP (port number 20, 21) are open. Browser Software (to Browse the Control Panel) Firefox and onwards is recommended. Please be reminded that there may be partial glitches with other browsers. 5

6 To subscribe to CDN service 1 2-1) To Subscribe to CDN Service Log in to the Cloudⁿ portal and click the Start icon that is displayed in the CDN region that you are using. 2! A subscription confirmation page will appear. After accepting the conditions, check the I accept box and click Next. 6

7 3 2-1) To Subscribe to CDN Service Subscribe on the CDN service subscription confirmation page. 4 After the progress bar, the subscription will be completed when a subscription completion page appears. Please be reminded that the monthly fees will incur when the subscription is complete. 7

8 To cancel CDN services 1 2-2) To Cancel the CDN Service Log into the Cloudⁿ portal and click the Cancel icon that is displayed in the CDN region that you are using. 2 A cancel confirmation page will appear. After accepting the conditions, click the I accept box and click Next. 8

9 3 2-2) To Cancel the CDN Service When the cancel confirmation page appears again, click Cancel. 4 The cancelation completion page will pop up to finalize the cancellation. 9

10 To start up the CDN control panel 1 3-1) To Start Up the CDN Control Panel Log into the Cloudⁿ portal and click the Console icon that is displayed in the CDN region that you are using. 2 Start up the CDN control panel with a new window. 10

11 3-1) To Start up the CDN Control Panel This is a description of the CDN control panel functions. Content Control Tab The following functions can be found under this tab: -Distribution control Can designate the OPENURL and Origin Server name of the HTML content that is distributed by using the new cache server. -Delete cache Can delete the cache that is being distributed from the cache server. Content Control (Flash) Tab The following functions can be found under this tab: -Distribution control (Flash) Can designate the OPENURL and Origin Server name of the Flash content that is distributed by using the new cache server. -Delete cache (Flash) Can delete the cache that is being distributed from the cache server. Report Tab The following functions can be found under this tab: - Amount of data transfer Can refer to the monthly amount of data transfer with a bar graph. Also can download the amount of data transfer in CSV format. - Cache hit rate Can refer to the monthly cache hit rate with a line graph. The data for the cache hit rate can be downloaded in CSV format. -Log Can subscribe and change the log in password and check the access information to acquire the log via FTP. 11

12 To close the CDN control panel 1 3-2) To Close the CDN Control Panel close on the top right of the CDN control panel. 2 OK on the pop up confirmation page to close the CDN control panel window. 12

13 Register the new content. The registration process is the same with HTML and Flash content ) To Register Content the Content Control or Content Control (Flash) tab on the CDN control panel and click the Distribution Control link. (The following will be an explanation on how to operate using the Content Control tab.) 2 Registration after entering the following in the Origin Server Host Name and OPENURL. -Origin Server Host Name: Designate as the host name set up on the virtual serve configured on Compute or the given global IP address as the Origin Server using the CDN cache server functions. -OPENURL: Designate the OPENURL to access the distributed content by the cache server function. 13

14 4-1) To Register Content The OPENURL domain name will be the arbitrary domain serve that was acquired before subscribing to the service. In addition, please register the OPENURL without the protocol name (scheme name) (eg. Register as www1.example.com) When using PaaS Service, please register the Origin Server Host Name as userapp.cloudnpaas.com. It is also necessary to assign the registered OPENURL domain name to PaaS application by vmc map command. When you want to distribute content on Object Storage via CDN cache server, please register the Origin Server Host Name as YourBucketName.str.cloudn-service.com. 14

15 3 4-1) To Register Content The confirmation page regarding the registration of the distributed URL will pop up. Register after checking the content. 4 The registration completion page will pop up. Close. 15

16 5 4-1) To Register Content Please check that the registered distribution URL will be as follows. Also, the CNAME will be the name that is provided by the system. It is necessary to register this CNAME to the OPENURL domain name. For more details, please refer to the attached document, How to set up the DNS server (How to register CNAME).. It is necessary to register this CNAME to the OPENURL domain name. For more details, please refer to the Appendix, How to set up the DNS server (How to register CNAME). It will take less than one hour for the content on the registered Origin Server to be distributed via the cache server. (If you want to check the connections after the cache is reflected, please refer to Appendix 4 Checking the connections to the cache server.) When controlling the Flash distribution using Content Control (Flash), the OPENURL protocol will be registered by attaching rmpt:// such as rtmp://www1.example.com 16

17 To delete the registered distribution URL. The deletion process will be the same for HTML and Flash content ) To Delete Content Content Control or Content Control (Flash) on the CDN control panel and click the Distribution Control link. (The following will be an explanation on how to operate using the Content Control tab.) 2 Select the distribution URL you want to delete from the list of registered distribution URL and click Delete on the appropriate line. 17

18 3 4-2) To Delete Content The confirmation page to delete the distributed URL will pop up. Delete after checking the content. 4 The completion page will pop up to finalize the deletion process. It will take less than one hour for the deleted content to be processed. 18

19 To delete the cache content that is being distributed from the cache server. The deletion process will be the same for HTML and Flash content ) To Delete Cache the Content Control tab or the Content Control (Flash) tab on the CDN control panel and click the Cache Delete link. 2 Designate the cache content you want to delete from OPENURL and click Delete. If necessary, it is possible to delete the designated content only by entering the path into the designated content path using content path. -OPENURL: Select the URL that suspends the distribution using the cache server from the dropdown menu. 19

20 3 4-3) To Delete Cache The confirmation page to delete the cache content will pop up. Delete after checking the content. 4 The confirmation page will pop up and will finalize the deletion process. It will take about 5 minutes until the actual cache content is deleted after the deletion process. 20

21 The monthly amount of data transfer will be illustrated in a bar graph. Also, it will be possible to download the data transfer amount in CSV format. (The total transfer fee for HTTP and Flash will appear.) 1 5-1) To Display the Data Transfer Amount the Report tab on the CDN control panel and click the Data Transfer Amount link. 2 Designate the month you want to peruse from the past three months. The amount of data transfer per day will appear in a bar graph. Also, it is possible to download the data transfer amount of the designated month in a CSV format by clicking CSV Output. There may be times when the figures may vary near the date due to the time lag of the data acquisition and perusal timing. Also there may be a time lag until the data is process and thus the real time figures may not appear for the current date 21

22 The monthly cache hit rate will be illustrated in a line graph. Also the cache hit rate data can be downloaded in CSV format (for only the HTTP cache hit rate) ) To Display the Cache Hit Rate the Report tab on the CDN control panel and click the Cache Hit Rate link. 2 The cache hit rate for the designated month from the past three months will be illustrated in a line graph. Also, click CSV Output to download the cache hit rate of the designated month in CSV format. There may be times when the figures around the peruse date will vary due to the time lag of the data acquisition and the peruse timing. 22

23 Can register and change the log in password and can check the access information for acquiring log via FTP ) To Set Up the Log Server Log In Information the Report tab from the CDN control panel and click the Log link. 2 The access information to the FTP server to download the distributed log will appear. -URL for the FTP server -User name and password If you want to change the password, enter the new password and click Execute. 23

24 Appendix-1) To Set Up a DNS Server (To Register CNAME) To distribute content on the Origin Server via the cache server, it is necessary to carry out a name resolution for the used OPENURL on the DNS on this CDN service. Please follow the below descriptions. Eg: The registered OPENURL is The CNAME that is provided from the system for the OPENURL is wpc.xxxx.edgecastcdn.net (In case of Flash content: fms.xxxx.edgecastcdn.net) (For details, please refer to 4-1 To Register Content) Please add the CNAME to the DNS server zone file that is registered in the OPENURL domain. (The line in 1) Please do not forget to add the. (period) at the end. $ORIGIN example.com. IN CNAME wpc.xxxx.edgecastcdn.net. 1 origin.example.com. IN A xx.xx.xx.100 Please do not forget to add the. (period) at the end of the OPENURL and CNAME during the settings (as the settings will not take place without the. ). 24

25 Appendix-2) To Set UP the Distribution Web Server It is necessary to make settings on the web server to cache the Origin Server content. Please follow the below descriptions. -Settings for Apache Using Linux Please use the following headers: public private max-age must-revalidate no-cache Change httpd.conf (When using CentOS, the httpd.conf uses the following path. /etc/httpd/conf/httpd.conf) Note) When designating the directory using the following description, it will also include the sub-directory. Eg1: Will cache for a limited 600 seconds for content under /var/www/html directory. <Directory "/var/www/html"> Header set Cache-Control "max-age=600" </Directory> Eg 2:Will not caches the content under /var/www/html directory <Directory "/var/www/html"> Header set Cache-Control "no-cache" </Directory> Eg 3:Will cache for a limited 600 seconds for content under /var/www/html directory (For /var/www/html/test the limit will be 300 seconds) <Directory "/var/www/html"> Header set Cache-Control "max-age=600" </Directory> <Directory "/var/www/html/test"> Header set Cache-Control "max-age=300" </Directory> 25

26 Appendix-2) To Set Up the Distribution Web Server Eg 4: Will cache for a limited 3,600 seconds for png format image files under /var/www/html <Directory "/var/www/html"> <FilesMatch ".png"> Header set Cache-control "public, max-age=3600" </FilesMatch> </Directory> Eg 5: Will cache for a limited 300 seconds for content under /var/www/html General files, however, will be limited to 3,600 seconds <Directory "/var/www/html"> Header set Cache-Control "max-age=300" <FilesMatch ".(gif jpe?g png)"> Header set Cache-control "public, max-age=3600" </FilesMatch> </Directory> 26

27 Appendix-2) To Set Up the Distribution Web Server -Setting for IIS Using Windows 1. Start in the task bar Control tools Internet information service (IIS) Manager 2. Transfer to the site, application or directory where setting cache using the connection window. 3. Double click HTTP Response Header in the Home window. 4. Operate Common Header Settings on the HTTP Response Header 5. Place a check in On in Expired Web Content in the Common HTTP Response Header Setting dialogue box 6. 6-A). When designating the cache valid period Enter the figure in Until Expiring Date 6-B). When designating the date of a valid cache date Enter a figure for a Valid Coordinated Universal Time (UTC) Note) Use Japan standard time for UTC If the Japan standard time is 20:00, it would be 11:00 UTC If the Japan standard time is 11 th 03:00, it would be 10 th 18:00 UTC 7. OK in the Common HTTP Response Header Settings dialogue box 27

28 Appendix-3) Check the Cache Server Connection After executing 4-1) To Register Content, it is possible to quickly check whether the content on the Origin Server via the cache server was actually acquired under the timing (after less than one hour after the registration process) that the settings were put into effect in the cache server. -Using wget Using Linux When trying to acquire the content with wget for the registered OPENURL, check that the response is not from the Origin Server (in other words, the cache server). Specifically, check that the Header has X-Cache: HIT. Eg: Execute wget under the following command using an OPENURL from a Linux server in Japan. $ wget -SO /dev/null $ wget -SO /dev/null :29: Resolving xx.xx.xx.100 Connecting to xx.xx.xx.100 :80... connected. HTTP request sent, awaiting response... HTTP/ OK Accept-Ranges: bytes Cache-Control: max-age=600 Content-Type: text/html; charset=utf-8 Date: Fri, 27 Apr :29:37 GMT Last-Modified: Wed, 09 Mar :26:04 GMT Server: ECAcc (nrt/e953) X-Cache: HIT Content-Length: 90 Connection: keep-alive Length: 90 [text/html] Saving to: `/dev/null' The address is not from an Origin Server When the Header information has X- Cache: HIT, it was acquired via a cache server 100%[===========================================================>] K/s in 0s :29:37 (8.58 MB/s) - `/dev/null' saved [90/90] 28

29 -Using Firefox Add On Using Windows After installing the Add On in Firefox that indicates the HTTP Header information, when trying the acquire content from the registered OPENURL, check that the response is not from the Origin Server (in other words, a cache server). Specifically, check that the Header has X- Cache: HIT. 1 Appendix-3) Check the Cache Server Connection Access the following URL and click Install to install Add On Live HTTP Headers 2 After installing, the Live HTTP headers window will pop up when selecting Tool Live HTTP headers from the upper menu in Firefox 29

30 3 Appendix-3) Check the Cache Server Connection Access the registered OPENURL from the pop up window to see the header information above the window. Specifically, check that there is Header X-Cache: HIT HTTP/ xxxxx If there is a X-Cache: HIT in the Header information, it was acquired via a cache server 30

31 Appendix-4) Distribution Log Format This is a description on the distribution log format from an acquirable cache server via a FTP server. (The field names are each item name that is described in the beginning of each log file.) Field date/time time-taken c-ip filesize s-ip s-port sc-status sc-bytes cs-method cs-uri-stem rs-duration rs-bytes c-referrer c-user-agent customer-id Description Date and time that cache server distributed contents to clients (GMT) Time taken for request (m-sec, network time not included) Client IP address File size of requested contents Cache server IP Cache server port number Cache status and HTTP status code replied from origin server and cache server Byte amount that cache server distributed to clients Requested HTTP method (GET, HEAD, POST, PUT, DELETE, etc.) Contents request URL Request duration time (m-sec, network time not included) Byte amount that cache server received from origin server Requested URL (Referrer) Client user agent customer ID to be requested 31

32 Appendix-5) Sample Code for JW Player This is a description on how to create a JW Player to peruse the said content under the cached Flash content in the OPENURL using the Flash on demand streaming service. For more details on JW Player, please refer to the information provided by Long Tail Video. Please prepare the following files jwplayer.js player.swf The following is the JW Player sample code. <head> <script type= tesxt/javascript src= jwplayer.js ></script> </head> <body> <div id= container >Loading the player </div> <script type= text/javascript > jwplayer( container).setup({ flashplayer: player.swf, height: 270, width: 480, file: flash.flv, provider: rtmp, streamer: rtmp:// rtmp.subscribe : true }); </script> This sample code will be an example for streaming and distributing rtmp:// Flash files when designating rtmp:// as the OPENURL. 32

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