Chapter 5 Configuring the Remote Access Web Portal

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1 Chapter 5 Configuring the Remote Access Web Portal This chapter explains how to create multiple Web portals for different users and how to customize the appearance of a portal. It describes: Portal Layouts Portal Options Adding Portal Layouts Adding Terminal Services Applications to the Portal Customizing the Banner Duplicating and Editing Portal Layouts Advanced Portal Page Layout Specifications Creating a Guide to Using the Portal If your implementation consists of only a single portal layout, you can simply modify the default layout SSL-VPN. Portal Layouts The SSL VPN Portal Layouts screen allows you to create a custom page that remote users will see when they log into the portal. Because the page is completely customizable, it provides the ideal way to communicate remote access instructions, support information, technical contact info or VPN-related news updates to remote users. The page is also well-suited as a starting page for restricted users; if mobile users or business partners are only permitted to access a few files or web URLs, the page you create will only show those links relevant to these users. Portal Layouts are applied by selecting from available layouts in the configuration of a Domain. When you have completed your Portal Layout, you can apply the Portal Layout to one or more authentication domains (see Authentication Domains on page 3-1 to apply a Portal Layout to a Domain). You can also make the new portal the default portal for the SSL VPN gateway by selecting the default radio button adjacent to the portal layout name. 5-1

2 . NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual Note: The default portal address is If the default portal is changed from the default (SSL-VPN), you can use the URL address to access the administration domain geardomain. The administration domain, geardomain, is attached to the SSL- VPN portal layer. To view the Portal Layout screen: Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane. A window similar to the following will display. Figure 5-1 Portal Options The SSL VPN Concentrator portal can present the remote user with all of the features listed in the table below, or a subset, depending on the configuration by the administrator. Table 5-1. Portal Option Features for Remote Users Feature VPN Tunnel Applications Remote Access Network Places Port Forwarding Utilities Description An ActiveX-based SSL VPN client for Windows that provides full network connectivity. A client program is downloaded to the remote PC from the SSL312. Network-enabled applications running on a Windows Server on the corporate network. Two common remote desktop clients are implemented on the SSL VPN Concentrator. RDP allows connection to a Windows Server desktop. VNC allows connection to the desktop of various platforms. Network Neighborhood display of the corporate network. A thin web-based client that provides a secure tunnel for specified TCP ports. A client program is downloaded to the remote PC from the SSL312. Telnet, SSH, and FTP clients are implemented on the SSL VPN Concentrator. 5-2 Configuring the Remote Access Web Portal

3 The configuration of the VPN Tunnel and Port Forwarding features are described in Chapter 6, Configuring the SSL VPN Tunnel Client and Port Forwarding. Adding Portal Layouts The SSL VPN Concentrator administrator may define individual layouts for the SSL VPN portal. The layout configuration includes the theme, menu layout, portal pages to display, portal application icons to display, and web cache control options. The default portal layout is the SSL-VPN portal. You can add additional portal layouts. You can also make the any new portal the default portal for the SSL VPN gateway by selecting the default radio button adjacent to the portal layout name. Note: To apply a portal layout to a domain, add a new domain and select the portal layout from the Portal Layout Name menu on the domain configuration page. The selected portal layout will be applied to all users in the new domain. To add a new portal layout: 1. Under the SSL VPN Portal menu on the left navigation pane, click Portal Layouts and click Add Layout. The Portal Layout page displays. 2. In the Portal Layout and Theme Name section: a. Enter a descriptive name for the portal layout in the Portal Layout Name field. This name will be part of the path of the SSL VPN portal URL. Note: Custom portals are accessed at a different URL than the default portal. For example, if your SSL VPN portal is hosted at and you created a portal layout named sales, then users will be able to access the sub-site at Only alphanumeric characters, hyphen (-), and underscore (_) are accepted for the Portal Layout Name. If you enter other types of characters or spaces, the layout name will be truncated before the first non-alphanumeric character. Please note that unlike most other URLs, this name is case sensitive. Configuring the Remote Access Web Portal 5-3

4 : Figure 5-2 b. In the Portal Site Title field, enter the title for the web browser window. c. To display a banner message to users before they log in to the portal, enter the banner title text in the Banner Title field. Also enter the banner message text in the Banner Message text area. Enter a plain text message or include HTML and JavaScript tags. The maximum length of the login page message is 4096 characters. Then check the Display banner message on login page checkbox to show the banner title and banner message text on the Login screen as shown below Figure Configuring the Remote Access Web Portal

5 d. Check the Enable HTTP meta tags for cache control checkbox to apply HTTP meta tag cache control directives to this Portal Layout. Cache control directives include: <meta http-equiv= pragma content= no-cache > <meta http-equiv= cache-control content= no-cache > <meta http-equiv= cache-control content= mustrevalidate > These directives help prevent clients browsers from caching SSL VPN portal pages and other web content. Note: NETGEAR strongly recommends enabling HTTP meta tags for security reasons and to prevent out-of-date web pages, themes and data being stored in a user s web browser cache. e. Check the ActiveX web cache cleaner checkbox to load an ActiveX cache control when users log in to the SSL VPN portal. The web cache cleaner will prompt the user to delete all temporary Internet files, cookies and browser history when the user logs out or closes the web browser window. The ActiveX web cache control will be ignored by web browsers that don't support ActiveX. 3. In the SSL VPN Portal Pages to Display section, select the portal pages you wish users to access. Any pages that are not selected will not be visible from the portal navigation menu. Note: If you hide portal pages or applications, you should also create SSL VPN access policies that deny access to the corresponding applications. The portal layout only affects the look and feel of the portal, but it does not prevent users from accessing hidden sites. 4. In the Services Page Available Services section, select the services that users should be able to access. Only the corresponding service icons will be visible on the Services page. 5. In the Desktop Page Available Remote Desktop Clients section, select the desktop clients that users should be able to access. Only the corresponding service icons will be visible on the My Desktop page. Configuring the Remote Access Web Portal 5-5

6 6. Click Apply to confirm your settings. Note: An administrator can customize the portal layout by uploading a.gif file for the banner image. However, the custom banner can be uploaded only after adding the portal. Adding Terminal Services Applications to the Portal If you selected the option Terminal Services Apps page (in the SSL VPN Portal Pages to Display section), then the Portal Layout screen will expand to include an Applications Page Available Terminal Services Applications section. You can now add Terminal Services application icons to display in the Applications page. Figure 5-4 To add a Terminal Services Application: 1. In the Application Description field, enter a description of the application. This name appears beneath the application icon on the SSL VPN Portal Applications page. 5-6 Configuring the Remote Access Web Portal

7 2. In the Application and Path field, enter the path and application name of the Terminal Services application. Note: To launch a Terminal Services application individually, the Terminal Server must be run in Application mode. In addition, the application must be installed through the Control Panel Add/Remove Programs. For more information, see the NETGEAR Support Site. 3. From the Icon Image menu, select an image to appear on the Applications page. 4. Click Add Application to add the new application to the SSL VPN Portal Applications page. Apply the portal layout to one or more SSL VPN Concentrator authentication domains. Customizing the Banner An administrator can further customize the portal by uploading a a customized image for the banner. To upload a banner image: 1. On the Portal Layout screen (see Figure 5-2 on page 5-4), click Upload Banner. The Custom Banner screen displays. Figure Click Browse to locate and upload a.gif file. If the upload is successful, two new buttons appear on the Portal Layout screen: View Banner and Delete Banner. Click View Banner to view the uploaded banner. Click Delete Banner to delete an uploaded banner. Configuring the Remote Access Web Portal 5-7

8 . NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual Duplicating and Editing Portal Layouts You can edit the features of an existing portal; for example, create a banner or banner message that displays at the top of the page; or show or hide all applicable bookmarks (user, group, and global) for each user. You can, optionally, upload an HTML file. You can also create another portal with all of the features of the existing portal by changing the existing portal layout name. Tip: To create another portal with all of the features of an existing portal, open the existing portal and change the layout name field. This will not rename the existing portal. Instead, it will create a new portal with the new name. To add a new Portal by editing an existing Portal layout: 1. Under the SSL VPN Portal menu on the left navigation pane, click Portal Layouts. The Portal Layouts screen displays. 2. In the Portal Layouts table, click the Portal Layout name you wish to duplicate. The Portal Layout screen of the selected Portal displays. 3. In the Portal Layout Name field, enter the new name. The new title is displayed at the top of the page. (You can also modify any features of the new Portal.) 4. Click Apply. A new portal is created with the same features as the existing portal and is displayed in the Portal Layouts table. Figure 5-6 Note: The Available Terminal Services Applications displayed in the original Portal Layout page will apply to the new page if the Application and Path are the same. If the path is not the same, when the new page is created the Applications Services will no longer be available. 5-8 Configuring the Remote Access Web Portal

9 To modify the features of an existing portal: 1. Under the SSL VPN Portal menu on the left navigation pane, click Portal Layouts. The Portal Layouts screen displays. 2. In the Layout Name column, click the portal you want to edit. The Portal Layouts screen displays. 3. Enter a new Banner Title and Banner message, and check the Display banner message on login page checkbox to display a custom message at the top of the new page. 4. Modify any of the services in the SSL VPN Portal Pages to Display, Services Page Available Services, or Desktop Page Available Remote Desktop Clients sections of the Portal Layouts screen. For example: Leave the Desktop Page/Add Bookmark button checkbox checked to display all applicable user, group and global bookmarks in a single table on the desktop page. Leave the Display banner message on login page checkbox checked, and enter a custom message to be displayed at the top of the portal login page in the Banner message field. Enter a plain text message or include HTML and JavaScript tags. The maximum length of the login page message is 4096 characters. 5. Click Apply to update the home page content. Advanced Portal Page Layout Specifications For most SSL VPN administrators, a plain text page message and a list of links to network resources will provide the prefect portal desktop page. For those who want to display additional content, please note: The portal page is displayed in an IFRAME--internal HTML frame. The width of the iframe is 542 pixels, but since there is a 29 pixel buffer between the navigation menu and the content, the available workspace is 513 pixels. You can upload a custom HTML file which will be displayed below all other content on the home page. You can also add HTML tags and JavaScript to the Banner Message. Since the uploaded HTML file will be displayed after other content, do not include <head> or <body> tags in the file. Configuring the Remote Access Web Portal 5-9

10 Creating a Guide to Using the Portal The application note is a template document created in Microsoft Word that can be customized according to the way that your portal is configured Configuring the Remote Access Web Portal