Speech Therapy Telepractice. Let's Get Telepractical Michael Towey, M.A. Tutoris Telepractice Seminar 17 September,

Transcription

1 Telepractice Suomessa Telepractice in Finland Michael Towey, M.A National Center for Telepractice Training Waldo County General Hospital Belfast, ME National Center for Speech Telepractice Training Belfast, ME Lähestymistapamme menestykseen minuuttiakuukaudessa Our approach to success. 30,000 minutes a month 1

2 Then Now Speech Therapy Telepractice The opportunity to transform therapy using the power of an interactive, content rich and motivating Web environment that people are using everyday. Madden

3 As good or better than National Benchmarks N+200 Better than table top.up to 50% less time in treatment.fewer treatment sessions Better Than Table Top ASHA NOMS N Improved Multiple Levels Language Comp Language Expression Articulation National Trad WCGH Tele Today's patients are no longer same patients traditional therapy was designed to treat. 3

4 The context for speech therapy has changed. Puhe Telepractice Tavanomaista hoito Standard of Care Standardi, joka käyttäävarovaista ammatillinen The standard that would be exercised by the reasonably prudent professional. 4

5 Speech Telepractice Reach underserved clients/patients. Reach unserved clients/patients. Reduce costs. Work in your pajamas. Make money. Group patients in different locations. Right therapist. Right treatment. Right time. Create authentic treatment materials. Record & replicate therapy. More effective, efficient therapy Available on multiple devices. Aligns with digital learning initiatives. Digital immigrant and digital natives: How people live, work & learn. Telemedicine Global Growth 18% per year. 5

6 Se on suurempi kuin luulet. Telerehabilitation Telemedicine Telepractice Se on suurempi kuin luulet. Convenience Choice & access. Lower costs Worldwide efforts. Drivers Changes in payment Better outcomes 6

7 7

8 Number of aps: 7/15 Cumulative number of apps downloaded from Apple (100,000,000,000) 8

9 Cell Phones United States 250,000, ,000, ,000, ,000,000 50,000, Speech Therapy Telepractice Muuttaa elämäsi. Will change your life. Yrityksen visio, sosiaalinen omatunto ja osaamista. 9

10 Adults Children Telepractice Others device Therapist device Patient device Self imposed limits. Yeah, but I have to touch the patient.. telepractice won t work for the therapy I do. 10

11 Hands Off Musculoskeletal Force Multiplier 11

12 Training Computer Internet Web Cam Materials Policies & Procedures Technical Procedural Preparation Therapeutic Interpersonal Regulatory Commonalities Delivery Systems/Platforms 12

13 Others device Therapist device Patient device Cisco/Web Ex (integrated) Adobe Connect Centrix Go-To Meeting Zoom It s not the platform oovoo Vidyo Microsoft Lync/Skype Business Blue Jeans Web-Based Telepractice Low Cost Role based & admin feature control Authentic Materials e-tools Connectivity + Web Security & Your IT $$$ Tech Support 13

14 Lync Online = Skype for Business Enterprise-grade security, manage employee accounts, and is integrated into Office apps. $2 per month per user. BUT $5.50..sharing desktop and applications mobile phones, tablets, PC, and Mac. 14

15 Ready set go Connecting & trouble shooting Screen management Preparation of materials Use of web based program Engagement Use of e-helpers Recording & feedback Coaching 15

16 Requirements at Receiving Site Computer High speed broadband Web Cam & Microphone e-helper Accessories Web Cam w/mic USB Microphone Headset Ear buds 16

17 We cannot solve our problems with the same thinking we used when we created them. etools with Serena Note screen management skills photo & video recording permission obtained 17

18 18

19 More HME 19

20 20

21 Contacted via internet Had a medical review Professional speaker Reimbursement Pay Pal Feedback & Coaching Aphasia Alberta CVA during neurosurgery for brain aneurysm Professional speaker Going to South American 4 months post. Speaking to Rotary International Club tomorrow (major source of funding) 21

22 Coaching & collaborating with colleagues. Using chat & screen management. 22

23 Full Recovery 23

24 Licensing Policies Rules & Regs Licensure and Liability Only when the tide goes out do you discover who's been swimming naked. 24

25 Finland As a member of the European Union, Finland implemented the EU Data Protection Directive 95/46/EC in June 1999 with the Personal Data Act. Annetun lain, "henkilötiedoilla" tarkoitetaan kaikkia tietoja yksityishenkilölle ja kaikki tietoja hänen henkilökohtaisten ominaisuuksiensa tai henkilökohtaiset olosuhteet These Arejossa Koskevat tunnistaa häntä taijäsenten hänen perheen tai kotitalouden. Policies & Procedures security is a not a product - but a process, 25

26 Improperly secured or stolen/lost devices Laptops, Tablets, Mobile Phones, USB Drives. Top 10 US Security Mistakes Being unprotected from hacking. Encryption, firewalls, password-restricted access, other security measures Inadequate training Adequate /ongoing training. Have not implemented a training program Have not developed written policies and procedures. 26

27 Key Issues A vendor cannot guarantee a product is compliant with your rules & regulations, because the policies of the provider and how a program is implemented are variables that help determine the effectiveness of the program's privacy and security measures. Security & Confidentiality Key Features Who gets access & how roles assigned. Security of scheduling & sessions. Administrative control of platform. Informed consent What is provided for trainings. What is the review process/risk analysis Emergency procedures. Sanctions are identified in P&P manual. Security & Confidentiality Key Features 1. Policies and procedures are in place. 2. Key features are addressed There is training. 5. There is active review of the policies. 27

28 What s the Can HYPE I use. about FREE video conferencing? Know the laws of other countries and how that may affect your registration in Finland. Getting Started Finding champions, using authentic materials & ehelpers 28

29 Telepractice works when applied in a well planned manner, to utilize technology to access service, drive change and when delivered by well trained clinicians. 29