PRE-REGISTRATION TRAINEE PHARMACY TECHNICIAN
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1 West Suffolk Hospitals NHS Trust JOB DESCRIPTION PRE-REGISTRATION TRAINEE PHARMACY TECHNICIAN This job description may be subject to change. Such change will only take place following consultation between the Head of Pharmacy Services and the post holder. Job Title: Pre-registration Pharmacy Technician Grade: Year 1 70% Band 4 Year 2-75% Band 4 Accountable To: Responsible To: Reports To: Responsible For: Liaises With: Chief Pharmacist Operations Manager Senior Pharmacy Technician for Education & Training NA Other Pharmacy Technicians, West Suffolk Hospital, Assistant Technical Officers (Pharmacy), Storekeeper Job Purpose: To carry out technical duties in the Pharmacy Department, under supervision. This is a training post for a period of two years, which also involves completion of the appropriate technician training course (on a day release basis) and appropriate competencies (Level 3 NVQ Diploma in Pharmacy Service Skills and Level 3 Diploma in Pharmaceutical Science). Principal Duties: 1. Dispensary a) Dispense items for in-patients and outpatients (in accordance with written procedures), under Supervision. b) Dispense to-follow items in accordance with written procedures. c) Dispense controlled drugs (in accordance with written procedures), under supervision. d) Undertake counselling of outpatients, under supervision. e) Receptionist duties, when necessary including dealing with internal and external customers, receiving cash, credit cards and cheques for payment and operating the dispensary till. Occasionally delivering medication to wards. f) Operate the dispensary computer for the purposes of dispensing medication and occasional stock transfers. g) Undertake selling of over the counter (OTC) medicines to the public and offering advice under the supervision of a pharmacist. Pre-registration Pharmacy Technician 1 11/02/2013
2 2. Stockroom a) Issue ward stock items from a picking list and dispense non pre-pack items (in accordance with written procedures), under supervision. b) Issue to follow items, under supervision. Inform the Senior Technician (Dispensary) or an appropriate technician of any delays in supply. c) Receive goods into stock from suppliers, book onto the computer system and maintain paperwork informing appropriate staff of any outstanding items on the orders, under supervision d) Return incorrect items to the suppliers informing appropriate pharmacy staff e) Under supervision, order pharmacy stock from suppliers using the relevant computer systems 3. Production a) Participate in cytotoxic reconstitution and the labelling of TPN, including completion of all relevant documentation, under the supervision of the Senior Technician (Technical Services) and the Production/Purchasing Pharmacist. 4. Wards a) Participate in the ward top up service, under supervision and delivery of medication to the wards. 5. Training a) Attend the relevant technician training course, on a day release basis. General Duties: 1. To participate in a Saturday morning, late rota and Bank Holiday rota. 2. To ensure that statutory requirements are met at all times and to implement Trust policy as directed by the Head of Pharmacy Services. 3. To attend relevant training courses as appropriate. 4. To undertake other reasonable duties within the framework of the post as directed by the Head of Pharmacy Services. GENERAL NOTES CHANGES TO JOB DESCRIPTION The duties outlined above are subject to changes, after consultation with post holder, which meet the needs of the service as a result of the full implementation of the Trust Plans. INFORMATION TECHNOLOGY Employees of the West Suffolk Hospitals NHS Trust are expected to develop the IT skills necessary to support the tasks included in their post. They will, therefore be required to undertake any necessary training to support this. HEALTH AND SAFETY The post holder is required to conform to the West Suffolk Hospitals NHS Trust s Policies on Health and Safety and Fire Prevention, and to attend related training sessions as required. Pre-registration Pharmacy Technician 2 11/02/2013
3 MAJOR INCIDENTS As the Trust is a receiving hospital for major incident casualties, the post holder is required to conform to the West Suffolk Hospitals NHS Trust's Policy on Major Incidents and to attend related training sessions as required. CONFIDENTIALITY In the course of their duties employees will have access to confidential material about patients, members of staff and other Health Service business. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and/or treatment of the patient. If there is any doubt whatsoever, as to the authority of a person or body asking for information of this nature, advice must be sought from a superior officer. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority having first been given. Failure to observe these rules will be regarded as serious misconduct, which could result in serious disciplinary action being taken including dismissal. POLICIES AND PROCEDURES The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of West Suffolk Hospitals NHS Trust, which the Trust may amend from time to time. NO SMOKING POLICY In recognition of the Trust s commitment to health promotion and its health and safety responsibility, the Trust has a no smoking policy that prevents all staff from smoking whilst on duty. EQUAL OPPORTUNITIES West Suffolk Hospitals NHS Trust s duty is to ensure that no existing or potential employees receive less favourable treatment on the grounds of sex, sexual orientation, race, colour, nationality, ethnic origin, religion, marital status, age or disability, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. All employees are expected to comply with this policy. DATA QUALITY The information that you record as part of your duties at the Trust must be fit for purpose, reliable and easily accessed by appropriate/authorised personnel. To achieve this standard the information must be: Accurate, Legible (if hand written), Recorded in a timely manner, Kept up-to-date, appropriately filed. All staff must monitor and take responsibility for data quality throughout the areas of the system used locally; all users maintain timely input, and ensuring that data is checked with the patient whenever possible, and to support initiatives to improve data quality N.B. Recorded information includes: patient information entered in case notes and entered on any computerised care records system, financial information, health and safety information e.g. accident books, personnel information recorded in personnel files etc. Failure to adhere to these principles will be regarded as a performance issue and will result in disciplinary action. FREEDOM OF INFORMATION ACT 2000 As an employee of West Suffolk Hospital, you are required to recognise a request from the public for Trust information and treat the request in accordance with the Trust s Freedom of Information Act 2000 Policy & Procedures. Pre-registration Pharmacy Technician 3 11/02/2013
4 Failure to comply with this requirement could result in action being taken against the Trust by the Information Commissioner (the overseeing body for the Freedom of Information Act 2000). Signed:... Date: Pre-registration Pharmacy Technician 4 11/02/2013
5 Information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority having first been given. Failure to observe these rules will be regarded as serious misconduct, which could result in serious disciplinary action being taken including dismissal. Signed:... Date: Pre-registration Pharmacy Technician 5 11/02/2013
6 West Suffolk Hospital NHS Trust JOB CRITERIA/PERSON SPECIFICATION PRE-REGISTRATION PHARMACY TECHNICIAN Essential Criteria Desirable Criteria How Assessed Qualifications Experience Personal Attributes Misc Four GCSEs, including Mathematics, English Language and minimum of two sciences at grade C or above (or equivalent qualification) Two A levels(or working towards) or equivalent No relevant experience required but a genuine interest in Pharmacy Good team member Good communications skills (both verbal and written) Ability to work in an organised and calm fashion in a busy environment Flexibility to work in different sections of the department Ability to work to deadlines and to meet agreed objectives Ability to lift, using appropriate lifting aids if necessary High level of self-motivation Positive attitude towards personal / self development Expected to deal with members of the public and other health care workers in a professional manner Close liaison with co-workers in the department is vital Expected to participate in the flexible hours, Saturday and bank holiday rotas Level 2 in Pharmaceutical Science Working with members of the public (desirable) Working with computers, keyboard skills only (desirable) Previous pharmacy experience (retail or community) Current driving licence interview interview / portfolio interview interview Pre-registration Pharmacy Technician 6 11/02/2013
7 Pre-registration Pharmacy Technician 7 11/02/2013
8. To ensure the accurate use of all pharmacy computer systems and to record all issues, receipts and returns of medicines.
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