The Company. Mission. Our services. Product services. Engineering services. Logistics services. - Automotive industry - Rolling stock industry

Transcription

1 CompanyProfile

2 The Company GAM Consulting was founded in Cassino (Italy) in 2001 for providing consultancy and services in the field of quality management, to companies operating in the automotive industry. The professional approach, based on expertise and reliability, allowed us to stand out in a highly competitive field, getting, in 2007, FIAT Group accreditation as provider for Quality Control services (CSL1 / CSL2) and Quality System enhancement (CSL3) of suppliers. In 2009 we extended our activities to the Rolling Stock industry, becoming approved service providers for AnsaldoBreda. In the first 15 years we have constantly maintained a positive growth trend, reaching an headcount of about 400 employees operating in Italy, Serbia and Germany; GAM Consulting is currently in the process of establishing new operative centres in Czech Republic, Hungary, Slovakia, Poland, Turkey and Spain. GAM Consulting is ISO 9001:2008 certified. Mission Transferring to our Customers passion, skills and experience acquired, by offering integrated solutions for the full achievement of their objectives. GAM Consulting operation strategy consists of devoting completely to each Customer, getting deep understanding of the product and the manufacturing process in order to identify the root cause of any criticality and promptly define effective and added value countermeasures. We consider our job accomplished once the needs of our Customers are fulfilled along with a significant contribution to spread the Continuous Improvement culture among their Staff, offering the opportunity for reaching the excellence in product quality. Our services Product services - Automotive industry - Rolling stock industry Engineering services Logistics services

3 Product services Automotive industry CHECKING + REWORKING Gam Consulting offers product sorting/checking activity, carried out by qualified personnel able to make visual and instrumental inspections. We can provide non destructive tests, to evaluate the structural characteristics of materials without altering their physical state or geometry. Among our instrumentation we have the portable anthropomorphic arm FARO CAM2, by which we can implement quick and accurate dimensional measurements, even at Customer s site. When anomalies are detected, our staff can promptly perform reworking actions in agreement with the Customers quality managers. Every task is logged into a daily report, including quantities of NOT-OK, reworked and rejected parts. RESIDENT ACTIVITY GAM Consulting is present in the most important European automotive districts, offering its specialists expertise both at the carmakers their suppliers sites. Our residents are in a close and continuous contact with the production team leaders in order to promptly capture possible anomalies and immediately react carrying out the related containment actions, so minimizing the impact on Quality Performance Indicators. Each defect is configured and analysed, using problem solving techniques by which we identify root cause and define the proper corrective actions whose effectiveness is constantly monitored by us. CSL1 The Controlled Shipping Level 1 procedure is a control process imposed by the car maker to its supplier, which shall implement it in order to prevent the shipment of Non Conforming goods from the production plant. This kind of control can be contracted to a third party, such as GAM, which allows to perform the operations in a quick, effective and documented way, without moving the workforce from production to quality inspections.

4 CSL2 The Controlled Shipping Level 2 procedure is a control process imposed by the car maker to its supplier in order to stop shipment of Non Conforming parts from the manufacturing plant. CSL2 has to be performed by a third party firm. Thanks to expertise and professional skills of its staff, GAM Consulting is an accredited third party certifier for FCA and CNH Industrial, full meeting the requirements established by them. QUALITY FIREWALL GP12 Reinforced control plans, carried out on the process or on the finished product at the starting phase of new production or to contain specific quality issues. GAM, besides offering the possibility to perform such controls as described for CSL2, is able to provide the necessary support for their definition and preparation. RECONDITIONINGS/RETROFIT ON THE CAR LOT GAM Consulting offers a vehicle repair service, both in production plants and on commercial car lots, made by teams of technicians able to operate within 24 hours throughout Europe. FLYING DOCTOR We have established an assistance network offered to carmakers and their suppliers, in order to support them with the on-vehicle diagnosis and consequent repair operation of components and specific systems for units in service. Within 12/24 hours from the call, our Flying Doctors reach the authorized workshops where they make the first level analysis, using professional equipment; they determine the need for replacement and rapidly implement the most proper intervention.

5 Product services Rolling stock PRODUCT CERTIFICATION AT SUPPLIER SITE GAM is able to provide qualified services for the rolling stock industry in order to carry out checks on finished or semi-finished products and on the production process. Our technicians also intervene to validate the results of mechanical tests and non destructive tests, to certify welds quality, to make checks on the validation of complete axles and wheels for homologation purposes. Since 2009, GAM is an accredited service provider for AnsaldoBreda for the execution of SET activities (Sorveglianza Ente Terzo Third Party Surveillance). ACCEPTANCE CONTROL OF A RAIL VEHICLE Gam Consulting performs activities of test supervising and final acceptance of the rolling stock, providing direct assistance to the customer in the quick resolution of any non-conformity, both inside the plant and at the commissioning site. The visual and instrumental checks are carried out on all internal and external components, such as seats, doors, braking systems, HVAC, etc.

6 Engineering services GUIDED GROWTH \ CSL3 We provide assistance to companies willing to adopt advanced methods of organization and management of their manufacturing processes, in order to improve product quality, reduce costs caused by excessive waste, spread a culture of continuous improvement among their employees. Supply contracts of the most modern structured firms include statements for the start of a growth program, run by a third party, for suppliers that causing major or repeated quality issues. In such cases, GAM is able to perform a detailed process audit, in order to identify structural/systemic gaps that led to the criticality which impacted the customer; on the basis of such audit we define an action plan to irreversibly strengthen the process, by raising the production capability (Cp, Cpk). The identified countermeasures become an asset that can be extended to other productions, in a preventive mode. SUPPLIERS BASE MANAGEMENT GAM Consulting is able to perform activity of qualification and surveillance of suppliers, in order to identify any critical area and support the definition of adequate countermeasures. Experienced staff, by performing process and system audits according to either Automotive Industry Standards (ISO-TS 16949) or Railway Industry Standard (IRIS), identifies the priorities of intervention and defines the appropriate corrective action plans, which are continuously monitored through regular visits at suppliers plants in order verify the proper implementation and validate the achievement of the expected improvements. NEW PRODUCTS DEVELOPMENT GAM Consulting can provide professionals, with long experience in the automotive and rolling stock fields, to deal with complex projects management. In particular, our Project Managers can support the platform team from concept phase to manufacturing start-up, supporting each stage both with the definition of action plans and with the related monitoring activity, even at the involved suppliers sites, according to APQP logic.

7 Design Review with Suppliers in order to define effective action plans for design release speed-up Monitor and support to planning and delivering of prototypes, PV, PS and PPAP Samples Definition of Reinforced Control Plan for the production start-up at Tier 1 and Tier 2 Suppliers SUPPLIER QUALIFICATION DESIGN REVIEW PROGRAM REVIEW SUPPORT DIMENSIONAL MEASURES CONTROL PLAN FG CHECK Suppliers Qualification according to ISO-TS Stdandards (SEA, VDA) Manage Suppliers Program Reviews in order to keep on track launch activities, from concept design to SOP PPAP Samples Evaluation: measurement and on-vehicle assembly trials, PPAP documentation package validation Finished Goods preventive reinforced check at the Suppliers during production rump-up SPC Cp SQE Kaizen APQP PPAP 8D WCM PPM cpk PDR FMEA Pp Poka Joke MAP PA Ppk PSA Flow Chart R&R JOB1 Ishikawa OTOP SQE SOP SEA 5W/1H 6σ Pareto Qh IMDS IP MSA

8 Logistics services LOGISTIC SUPPORT Thanks to the partnership with the main logistics companies, we are able to offer high added value logistics services, by taking advantage of extensive multi-client warehouses located near the major FCA facilities in Italy and equipped with the best security and surveillance systems, in which we can manage our customers deliveries, from the storage to the stages of sequencing and transportation towards the plants or to intermediate warehouses. All services are managed according to JIS/JIT/Kanban logics, and the handlings, both internal and external to the warehouses, are traced in each single phase.

9 GAM Organization Andrea Di Lucente CHIEF EXECUTIVE OFFICER Celestino Di Lucente ENGINEERING DIVISION MANAGER c.dilucente@gamconsulting.it Giovanni Costantino INTERNATIONAL BUSINESS g.costantino@gamconsulting.it GAM CONSULTING SRL GAM CONSULTING & SERVICE GMBH GERMANY Gianfranco Treglia PLANT ACTIVITIES MANAGER g.treglia@gamconsulting.it NORTHERN ITALY Holger Zimmer PLANT ACTIVITIES MANAGER h.zimmer@gamconsulting.de Mario Gravante PLANT ACTIVITIES MANAGER m.gravante@gamconsulting.it SOUTHERN ITALY GAM CONSULTING & SERVICE D.O.O. Vladimir Bordoski PLANT ACTIVITIES MANAGER serbia@gamconsulting.it SERBJIA

10 Resident Team NORD ITALIA Northern Italy SUD ITALIA Southern Italy FCA MIRAFIORI MASERATI GRUGLIASCO MAGNETI MARELLI BOLOGNA FERRARI MARANELLO MASERATI MODENA IVECO SUZZARA SATA MELFI FCA MELFI MAGNETI MARELLI BARI SEVEL ATESSA FCA CASSINO Luciano Landolfi / l.landolfi@gamconsulting.it Luca Di Capita / l.dicapita@gamconsulting.it Nemanja Mrda / n.mrda@gamconsulting.it Andrea Cagnazzo / a.cagnazzo@gamconsulting.it Tommaso Belluscio / t.belluscio@gamconsulting.it Emilio Antonelli / e.antonelli@gamconsulting.it Nicola Magnacca / n.magnacca@gamconsulting.it Fabio Lusicini (Cassino Plant Resident Manager) / f.lusicini@gamconsulting.it Luigi Russo / l.russo@gamconsulting.it Stefano Chirico / s.chirico@gamconsulting.it Salvatore Ciniglio / s.ciniglio@gamconsulting.it FCA POMIGLIANO Antonello Di Riso / a.diriso@gamconsulting.it Eduardo Ascione / e.ascione@gamconsulting.it FPT TERMOLI Daniele Di Benedetto / d.dibenedetto@gamconsulting.it GERMANIA Germany KAISERSLAUTERN Florian Pung / f.pung@gamconsulting.de SERBIA Serbjia KRAGUJEVAC Miodrag Kesic / m.kesic@gamconsulting.it Milos Gasic / m.gasic@gamconsulting.it

11 In numbers TURNOVER (mln ) (mln ) 7, ,7 8, , ,2 3,2 3,8 7,6 6,0 5,0 4,0 3,0 2,0 1,7 2,2 3,8 1, year year PEOPLE employees

12 Our Customers

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14 Uffici Operativi Italia Italian Operative Offices Dove siamo / Locations Mirafiori Grugliasco Suzzara / info@gamconsulting.it Prossime aperture Next openings Modena Bologna Polonia / Poland Repubblica Ceca / Czech Republic Maranello Slovacchia / Slovakia Atessa Termoli Ungheria / Hungary Turchia / Turkey Pomigliano Bari Spagna / Spain A B Kaiserslautern C D Torino Kragujevac F Cassino Melfi Gam Consulting s.r.l. Gam Consulting s.r.l. Headquarter Via Cerro Tartari (Zona Industriale Fiat) Villa Santa Lucia (FR) Tel Fax Sede operativa operative center Zona Industriale S. Nicola Melfi (PZ) Tel sede legale - registered office Via Casilina Sud - Le residenze Cassino (FR) Gam Consulting s.r.l. Gam Consulting & Service d.o.o. sede operativa - operative center Santiceva Kragujevac Serbia sede operativa - operative center Via Novara 9/11, Cascine Vica Rivoli (TO) Tel / Fax Gam Consulting & Service GmgH sede operativa - operative center Gersweilerweg Kaiserslautern Germania Tel: Fax: