Blackboard Academic Suite Administrator Manual

Transcription

1 Blackboard Academic Suite Release 6.1 Blackboard Learning System Blackboard Portal System Blackboard Learning System - Basic Edition Date Published: March 3, 2004 Date of Last Revision: Copyright 2004 by Blackboard Inc. All rights reserved.

2 Blackboard, the Blackboard logo, Blackboard e-education Suite, Blackboard Learning System, Blackboard Learning System ML, Blackboard Portal System, Blackboard Transaction System, Blackboard Building Blocks, and Bringing Education Online are either registered trademarks or trademarks of Blackboard Inc. in the United States and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Sun, Solaris, UltraSPARC, and Java are either registered trademarks or trademarks of Sun Microsystems, Inc. in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation in the United States and/or other countries. Red Hat is a registered trademark of Red Hat, Inc. in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds in the United States and/or other countries. Apache is a trademark of The Apache Software Foundation in the United States and/or other countries. Macromedia, Authorware and Shockwave are either registered trademarks or trademarks of Macromedia, Inc. in the United States and/or other countries. Real Player and Real Audio Movie are trademarks of RealNetworks in the United States and/or other countries. Adobe and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh and QuickTime are registered trademarks of Apple Computer, Inc. in the United States and/or other countries. WordPerfect is a registered trademark of Corel Corporation in the United States and/or other countries. Crystal Reports is a trademark of Crystal Decisions in the United States and/or other countries. WebEQ is a trademark of Design Science, Inc. in the United States and/or other countries. JSpell is a trademark of The Solution Café in the United States and/or other countries. Other product and company names mentioned herein may be the trademarks of their respective owners. Patents pending Blackboard Inc. All rights reserved. Made and printed in the USA. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without the written permission of the publisher, Blackboard Inc. Worldwide Headquarters Blackboard Inc L Street, NW, 5th Floor Washington, DC USA toll free US & Canada telephone facsimile International Headquarters Blackboard International B.V. Keizersgracht CS Amsterdam The Netherlands (NL) telephone (NL) facsimile global.blackboard.com 2004 Blackboard Inc. Proprietary and Confidential Page 2

3 Table of Contents Table of Contents... 3 About the Blackboard Learning System... 9 System Control Panel Blackboard Learning System Basic Blackboard Learning System Blackboard Portal System Blackboard Content System Part 1 Courses Chapter 1 Updating Course Properties List/Modify Courses Properties: Course Add Users to Course List/Modify Users in Course Modify User Properties in Course Change Password for User Remove Users from Course Course Properties Course Options Course Availability Guest Access Course Duration Enrollment Options Enrollment Fees Categorize Courses Course Access Statistics Course Utilities Course Recycler Export Course Course Images Course Design Course Banner Course Quotas Override Chapter 2 Creating Courses and Enrolling Users Create Course Batch Create Courses Batch Enroll Users Chapter 3 Course Utilities Remove Course Copy Course Copy Course Materials into a New Course Copy Course Materials into an Existing Course Copy Course with Users (Exact Copy) Import Course Export Course Recovering a package from a browser timeout Archive Course Restore Course Batch Import/Export/Archive/Restore Course Batch Copy Adding File Types for Use with Course Content Items Chapter 4 Course Configuration Options Course Settings Set Default Course Properties Set Default Course Design Set Default Course Menu Add New Area Content Area Blackboard Inc. Proprietary and Confidential Page 3

4 Add New Area Tool Area Add New Area Link Area Course Tools Enable/Disable Course Creation Course Role Rename Course Disk Quotas Quick Edit Options Images and Icons Set Course Images Select Icon Themes Chapter 5 Course Catalog Catalog Categorize Courses Categorize Courses Link Categories to a Course Manage Course Catalog Create/Modify Category Course Catalog Options Chapter 6 Organizations Organization Management Discussion Boards Add or Modify Discussion Board Part 2 Users Chapter 1 Update Users List/Modify Users Properties: User Change Password View User-Course Information: User Modify User s Role in Course Chapter 2 Create Users Create User Batch Create Users Chapter 3 Remove Users Remove Users from the System Batch Remove Users from the System Chapter 4 Observers Observer Management List/Modify Observers Add User to Observer Part 3 Portal Areas Chapter 1 Manage Tabs Manage Tabs Add Module Tab Add Tool Tab Add Link Tab Tab Properties Modify Tab Left Side Tool Panel Properties Manage Links (Off-Campus Learning) Content Add/Modify an Off-Campus Content Link Manage Sponsorship Content Default Content Default Layout Preview By Portal Role Services Add/Modify Services Folder Add Services Link Chapter 2 Manage Modules Manage Modules Create a New Module Create Module/Edit Module Login Module Blackboard Inc. Proprietary and Confidential Page 4

5 Module Contents: Login Module Module Contents: Channel Module Module Contents: HTML Module Module Contents: URL Module Module Contents: Multi-Section Module Add/Modify Section to a Multi-Section Module Module Contents: Opinion Poll Module Module Contents: Multiple Choice Module Module Content: Image Module Module Contents: External Link Module Add/Modify Link to an External Link Module Export Module Chapter 3 Manage Channels Manage Channels Add/Modify Channel Chapter 4 Manage Tool Panel Manage Tool Panel Add/Modify Tool Add/Edit Tool Panel External Link Chapter 5 System Settings Settings Customize Top Frame Sponsorship or Hotlinks Manage Hot Links Add/Modify Hot Link Tool Add/Edit External Link Primary Site Sponsor Customize Module Theme Set Frame Size Edit Portal Roles Part 4 Building Blocks Management Chapter 1 System Extensions Installing and Uninstalling System Extensions Manage System Extensions Examine System Extension Download System Extensions Install System Extension Page Chapter 2 Reports System Reports Standard System Reports View Report Advanced System Reporting Advanced System Reporting: Sample Templates Auto-Reporting Options Send System Statistics to Blackboard Chapter 3 System Information System Config Info System Information Registration Information Chapter 4 Logs Logs Send System Logs Download Individual System Logs Manage Log Rotation Log Descriptions Cartridge Import Status Copy Course Status Part 5 System Tools Chapter 1 System-wide Announcements and Events Announcements Add/Modify Announcement Blackboard Inc. Proprietary and Confidential Page 5

6 Institution Calendar Add/Modify Calendar Event Calendar Quick Jump Chapter Send Users Chapter 3 Text Box Editor and Spell Check Manage Text Box Editor About Spell Check Manage Spell Check Download Word List Upload Word List Part 6 Security and Integration Chapter 1 Security Integration Password SSL Choice Authentication Config Manage Context Encryption Keys Download the Context Encryption Key Create a Context Encryption Key Deciphering Encrypted Context Integration Password Chapter 2 Customize the Login and Gateway Pages Login Page Customization Gateway Page Customization System Settings Gateway Options Chapter 3 User Record Properties and Privileges Portal Roles Administrative User Roles Course Roles Admin User Accounts Created at Install Customize User Profile User Privileges Modify Privilege Part 7 Assistance Designate Local Support Contact Accessibility Tips Part 8 Blackboard Content System Chapter 1 Manage Content Content System Copy Directory or Folder Move Directory or Folder Entries Workflow Activities Modify folder Properties Manage Permissions Add Permissions for a User or a Group of Users Add Permissions for a Course User List Add Permissions for a Portal User List Add Permissions for the Public Add Permissions for All System Accounts Modify Permissions Comments Set Private/Shared Comments Manage Comments Configure WebDAV Chapter 2 Manage Portfolios Manage Portfolios User Portfolios Blackboard Inc. Proprietary and Confidential Page 6

7 Modify Portfolio Share Portfolio Send to User Send to Course or Organization Send to External Users Portfolio Comments Chapter 3 Portfolio Templates Portfolio Templates Add Portfolio Template Chapter 4 Custom Metadata Custom Metadata Add Metadata Field Custom Metadata Properties Chapter 5 Display Options Content List Display Options Menu Display Options Manage Shortcut View Shortcut Properties Manage Folder View Menu Display Properties Chapter 6 Content System Settings Default Folder Creation Manage System Creation of Folders: /courses and /organizations Manage System Creation of Folders: /users Enable/Disable Features and Tools Privacy Settings Manage ereserves Chapter 7 Technical Settings Log Settings Manage Performance Settings Manage Document Stores Manage Document Store JDBC Settings Storage Location Temporary Storage Location Deletion Audit Trail Report Audit Trail Settings Global Schema Settings Bandwidth Properties Bandwidth Restrictions Bandwidth Restrictions: /directory name Bandwidth Settings Authentication Options Full Text Settings System Information Appendix Updates Since Publication Blackboard Inc. Proprietary and Confidential Page 7

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9 About the Blackboard Learning System Welcome to the Blackboard Academic Suite! The Blackboard Learning System (Release 6.1), Blackboard Portal System (Release 6.1), and Blackboard Learning System - Basic Edition (Release 6.1) offer a robust set of tools, functions, and features for learning. Besides the features that are included as part of the platform, there are numerous additional tools that can be added to the Blackboard Learning System as Blackboard System Extensions. The Blackboard Academic Suite details the tools and functions accessible through the Blackboard Academic Suite s System Control Panel. Other Blackboard Academic Suite manuals detail the education features that Instructors, Students, and a wide variety of other users access through Blackboard Academic Suite. The advanced integration and data management features available with the Blackboard Learning System are documented in the Blackboard Learning System Advanced Integration and the Blackboard Learning System Data Management Manual. The flexibility of the Blackboard Academic Suite means that not all the tools and functions that are available are documented in the Blackboard Academic Suite. Blackboard System Extensions allow the addition of a variety of materials, tools, and functions to the Blackboard Academic Suite. Individual System Extensions are not documented in this manual. For assistance with a System Extension, contact the vendor. Finally, some tools and functions may appear differently in the Blackboard Academic Suite than the examples in this manual because Administrators and Instructors can customize the name and appearance of many aspects of the Blackboard Academic Suite. The Blackboard Academic Suite details the features and functions available with the Blackboard Learning System, Blackboard Portal System, and Blackboard Learning System - Basic Edition. For most users, it is only important to know what Blackboard products are in use when determining if a particular function is available with that product. Manual Organization The Blackboard Academic Suite begins by introducing the Blackboard Academic Suite. The rest of the manual is dedicated to the features available through the System Control Panel. Where appropriate, additional information on command line tools or administrative features available through the file system are covered Blackboard Inc. Proprietary and Confidential Page 9

10 Manual Conventions To make this manual easier to use a number of conventions appear throughout. These conventions are detailed in the table below. Symbol [r] Bold type Courier font Steps Italics Description Required field. A button or field name. Text that users should type. Tasks users should perform. Italicized text is used for titles as well as to identify a variable. For example, The title Modify Module page is actually Modify followed by the exact name of the module that is to be modified. Using this manual This manual is best read as a reference, rather than as a book read cover to cover. If the manual is viewed online, the embedded links enable the user to navigate quickly through topics. For readers that prefer to print out and read a paper copy of the manual, refer to the table of contents to locate topics that are referenced in the text. Manual Updates Please note that the Blackboard Academic Suite is updated periodically. Check the Date Last Update at the beginning of the manual to ensure that it is the most recent copy. Any updates are listed in the Appendix. The HTML version is available by clicking Online Admin Manual from the System Control Panel and at Also, the Behind the Blackboard extranet includes the most current versions of the user manuals in PDF format for those who would like to print a hard copy. Please contact Blackboard Support to report any issues with this manual. Which Blackboard product is installed? To find out which Blackboard product you are using follow these steps: Step 1 Step 2 Step 3 Click System Config Info from the System Options section of the System Control Panel. On the System Config Info page, click System Information. The System Information page will appear and display what Blackboard products are in use Blackboard Inc. Proprietary and Confidential Page 10

11 System Control Panel The System Control Panel is an area only available to users with the proper administrative privileges. The System Control Panel contains all the features and tools available through the user interface for administering the system. Note: The Blackboard Academic Suite requires that cookies be enabled within the Web browser. Different features for different licenses Not all of the features on the System Control Panel will be available to all users. For example, users running Blackboard Learning System and Blackboard Learning System Basic Edition cannot create custom common areas or modules to extend the portal. Those features are only available with the Blackboard Portal System. Also, Blackboard Learning System Basic Edition users cannot change the Integration Password because they are not licensed to use the advanced integration and data management tools. Those features are only available with the Blackboard Learning System Blackboard Inc. Proprietary and Confidential Page 11

12 Features that are not licensed may appear as gray text within the application and the links will not work. Of course, users should always check with the System Administrator it is possible with some licenses to specifically control access to features through the User Privileges page. Virtual installations Blackboard Learning System and Blackboard Portal System can be licensed to support several installations on the same hardware. Each of these installations is considered a Virtual Installation, including the first or base installation. For more information on installing and managing Virtual Installations please see the Setup Guide appropriate for the operating system. The System Control Panel includes an additional section accessible only by the root_admin user for managing Virtual Installations. This section of the panel is documented in the Setup Guides as well. Administrators as Students One important consideration for those with Administrative access that are also enrolled as Students: a separate user account must be used for the Student role. An Administrator acting as a Student will create problems in the system Blackboard Inc. Proprietary and Confidential Page 12

13 Blackboard Learning System Basic The Blackboard Learning System Basic Edition includes the course management features. It does not include the advanced portal or the integration and security features available with other licenses. Basic features A quick look at the System Control Panel shows the major features available with Blackboard Learning System Basic Edition. Those features that are available appear as live links and those that are not are grayed out. Some of the live features are limited in their functions. For example, there is limited control over portal tabs and modules. Blackboard Learning System Basic users can manage the content in existing tabs and modules but may not create new ones. However, it is only possible to create new tabs and modules with a fully licensed Blackboard Portal System. Using this manual as a Basic user Basic users will find that several of the features described in this manual are not included in the feature set available to them. Please keep in mind that this document reviews all of the possible features when licensing the Blackboard Academic Suite. If unsure about the availability of a specific feature, check the system to see if it is available Blackboard Inc. Proprietary and Confidential Page 13

14 Other than the System Administrator, most administrative users only have access to specific sections of the System Control Panel. For example, an Account Administrator can access the User administration features but cannot create a course. Please check with the System Administrator if it seems that a feature should be available but is not Blackboard Inc. Proprietary and Confidential Page 14

15 Blackboard Learning System The Blackboard Learning System includes the course management features as well as advanced integration and security features not available with the Basic edition. The Blackboard Learning System does not include the advanced portal features available with the Blackboard Portal System. Basic features A quick look at the System Control Panel shows the major features available with Blackboard Learning System. Those features that are available appear as live links and those that are not are grayed out. Some of the live features are limited in their functions. For example, there is limited control over portal tabs and modules. Blackboard Learning System users can manage the content in existing tabs and modules but may not create new ones. However, it is only possible to create new tabs and modules with a fully licensed Blackboard Portal System. Using this manual as a Blackboard Learning System user Blackboard Learning System users will find that some of the portal features described in this manual are not included in the feature set available to them. Please keep in mind that this document reviews all of the possible features when licensing the Blackboard Learning System and the Blackboard Portal System. If unsure about the availability of a specific feature, check the system to see if it is available. Other than the System Administrator, most administrative users only have access to specific sections of the System Control Panel. For example, an Account Administrator can access the User administration features but cannot create a course. Please check with the System Administrator if it seems that a feature should be available but is not Blackboard Inc. Proprietary and Confidential Page 15

16 Blackboard Portal System The Blackboard Portal System includes the advanced portal features not available with the Blackboard Learning System or the Blackboard Learning System Basic edition. The Blackboard Portal System is a separate product from the Blackboard Learning System. Currently, it is not possible to license the Blackboard Portal System without also licensing the Blackboard Learning System. Portal features A quick look at the System Control Panel shows the major features available with Blackboard Portal System. Those features that are associated with the Portal appear in the Organizations and Portal Areas of the System Control Panel. Using this manual as a Blackboard Portal System user Because the Blackboard Portal System is licensed with the Blackboard Learning System, almost all of the features documented in this manual are available to Portal users. The only exception is that Virtual Installations must be licensed before using those features specific to Virtual Installations. Other than the System Administrator, most administrative users only have access to specific sections of the System Control Panel. For example, an Account Administrator can access the User administration features but cannot create a course. Please check with the System Administrator if it seems that a feature should be available but is not Blackboard Inc. Proprietary and Confidential Page 16

17 Blackboard Content System The Blackboard Content System is a file repository with several sophisticated features for working with content. It is fully integrated with the Blackboard Learning System and the Blackboard Portal System making use of a similar interface as well as creating repositories for Blackboard Learning System courses and users. Blackboard Content System Enabled One of the new features in Release 6.1 of the Blackboard Learning System is the ability to integrate the Blackboard Content System. Once added, the Blackboard Content System works seamlessly with the other systems that comprise the Blackboard Academic Suite. Please contact your Blackboard Account Manager for more information about the availability of the Blackboard Content System Blackboard Inc. Proprietary and Confidential Page 17

18 Part 1 Courses The Courses section appears at the top left of the System Control Panel. It includes the tools and features available to Administrators for creating and overseeing individual courses as well as setting parameters for all courses. In this part Part 1 Courses includes the following chapters. Chapter Updating Course Properties Creating Courses and Enrolling Users Course Utilities Course Configuration Options Course Catalog Organizations Description This chapter reviews the options for administering a course. This chapter reviews the tools for creating courses and enrolling users. This chapter reviews the tools for reusing courses and making incremental backups. This chapter reviews the settings that can be applied to all courses. This chapter reviews management of the Course Catalog. This chapter reviews the differences between managing courses and managing organizations Blackboard Inc. Proprietary and Confidential Page 18

19 Chapter 1 Updating Course Properties Administrators can change the settings, enrollments, and availability of an individual course. All of the features available to an Administrator to manage an individual course are described in this chapter. In this chapter Chapter 1 Updating Course Properties includes the following topics. Topic List/Modify Courses Properties: Course Add Users to Course List/Modify Users in Course Modify User Properties in Course Change Password for User Remove Users from Course Course Properties Course Options Course Availability Guest Access Description This topic covers the List/Modify Courses page. Select a course from this page to modify the course properties. This topic covers the Properties: Course page. This page includes all the options Administrators have for managing course settings. This topic covers the Add Users to Course page. Administrators can enroll users in the course or assign staff to the course from this page. This topic covers the List/Modify Users in Course page. This page lists all the users participating in the course. From this page an Administrator can make changes to the user account including the user s role in the course. This topic covers the Modify User Properties in Course page. The Administrator can make changes to a user account from this page. This topic covers the Change Password for User page. From this page an Administrator can change a user s password. This topic covers the Remove Users from Course page. Use this page to unenroll users from a course. This topic covers the Course Properties page. From this page an Administrator can change the name and description of a course. This topic covers the Course Options page. The Course Options page is a menu page that includes links to several features for configuring a course. This topic covers the Course Availability page. An Administrator can set whether or not a course is available to users from this page. This topic covers the Guest Access page. An Administrator can set whether or not users with a Administrative User Role of Guest can access this course Blackboard Inc. Proprietary and Confidential Page 19

20 Course Duration Enrollment Options Enrollment Fees Categorize Courses Course Access Statistics Course Utilities Course Recycler Export Course Course Images Course Design Course Banner Course Quotas Override This topic covers the Course Duration page. An Administrator can define the when the course is available. This topic covers the Enrollment Options page. From this page an Administrator can set how users are enrolled in the course. This topic covers the Enrollment Fees page. Administrators can display the cost of a course but cannot use this page to collect money or verify payment. This topic covers the Categorize Courses page. Administrators assign courses to categories in the catalog. This Topic covers the Course Access Statistics page. Administrators can view how the course is being used. This topic covers the Course Utilities page. This is a menu page with links to features that are useful for reusing content. This topic covers the Course Recycler page. Recycling a course removes enrollments and other areas so that the same course may be taught to a new group of students. This topic covers the Export Course page. Exporting a course creates a package of the course content that can be used again at a later time. This topic covers the Course Images page. The Course Images page is a menu page with links to features to alter the appearance of the course. This topic covers the Course Design page. Administrators can change the appearance of the Course Menu from this page. This topic covers the Course Banner page. Administrators can add an image to the top of the course from this page. This topic covers the Course Quotas Override page. Administrators can set a disk space limit for the course from this page Blackboard Inc. Proprietary and Confidential Page 20

21 List/Modify Courses Administrators can view sorted lists of courses and select a course to modify from the List/Modify Courses page. The search tabs at the top of the page are used to create a list of courses based on the defined parameters. After creating a list of courses, click on the course link to enter courses or the click Properties to modify the settings. Course records that are set to Unavailable are preceded by a circle symbol with a slash through it. Also, the record will appear in gray text. To make a record available, click Properties to modify the user record and change the availability setting. With Blackboard Learning System Course records may also be disabled in the database. Disabled Course records are preceded by a circle symbol with an x through it. Like unavailable records, disabled records will appear in gray text. For more information on the properties of disabled records, please see the Blackboard Learning System Advanced Integration and Data Management Manual. Find the List/Modify Courses page Click List/Modify Courses from the Courses section of the System Control Panel Blackboard Inc. Proprietary and Confidential Page 21

22 Search for Courses The List/Modify Courses page contains a search function at the top of the page. Administrators can search using different variables selected from the search tabs. The following search tabs are available on the page: Search: The search parameters on this tab can be used separately or in tandem to further narrow the list generated. To use this tab: Click the Course ID, Instructor, or Title/Description option. Enter a value in the field. Then click the All Courses, Month, or Day option to define the list based on when the courses where created. The search function will create a list of courses with that value created in the time selected. A-Z, 0-9: Click the letter or number that represents the first character of a Course ID. A list of all courses with an ID that begins with that character will appear. List All: Click List All to view all the courses on the system. Properties Click Properties to access the Properties: Course page for that course. The Properties: Course page allows the Administrator to customize the settings for a course. Note: Changes to the course settings for courses available to users should be done with care. Disabling or changing a setting can significantly alter a course in some cases, resulting in the loss of some content Blackboard Inc. Proprietary and Confidential Page 22

23 Properties: Course The Properties: Course page grants access to many of the same course Web site management functions and tools available from the Course Control Panel. From this page, the Administrator customizes and configures the settings for a specific course Web site; however, the Administrator cannot directly modify the content of a course Web site through this page. Find this page Follow these steps to find the Properties: Course page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Available functions The following functions are available from the Properties: Course page: To... click... enroll users in the course view the users in the course and update a user profile or course role delete users from the course Add Users to This Course. The Add Users to Course page will appear. From this page Administrators can enroll students or assign faculty to the course. List/Modify Users in This Course. The List/Modify Users in Course page will appear. From this page Administrators can view a list of users participating in the course and make changes to users accounts. Remove Users from This Course. The Remove Users From Course page will appear. From this page Administrators can delete a user from the course. This will only remove the user from the course it will not delete the user from the system Blackboard Inc. Proprietary and Confidential Page 23

24 change the name, description, and other basic information about the course change the availability, duration, or access privileges for the course change the Course Catalog Categories associated with the course view stats for the course recycle or archive the course change the appearance of the course define a disk space quota that only applies to this course Course Properties. The Course Properties page will appear. From this page Administrators can change the name and description of the course. It is not possible to change the Course ID. Course Options. The Course Options page will appear. This page includes several features for changing the characteristics of the course. Course Categories. The Categorize Courses page will appear. From this page Administrators can create a link between a course and a category in the course catalog. Course Statistics. The Course Access Statistics. From this page Administrators can generate reports that show which users are accessing what areas of the course and with what frequency. Course Utilities. The Course Utilities page will appear. From this page Administrators can prepare the course to be taught to another group of students by removing certain areas of the course or create and download a.zip package of the contents of the course for use at a later time. Course Images. The Course Images page will appear. This page includes features for changing the banner image and the appearance of the Course Menu. Course Quotas Override. The Course Quotas Override page will appear. From this page Administrators can set a limit on the size of the course Blackboard Inc. Proprietary and Confidential Page 24

25 Add Users to Course Administrators enroll users in a course from the Add Users to Course page. Users are added as Students and their access to the course is dependent on the availability of the course. To add an Instructor or a User with a course role other than Student, add the user from this page and then change their user role through the List/Modify Users in This Course page. Note: If enrolling a large number of users or enrolling users into numerous courses, consider using the Batch Enroll Users tool. Find this page Follow the steps below to open the Add Users to Course page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 From the Properties: Course page, click Add Users to This Course. Search for users The Add Users to Course page has a search function at the top of the page. The following search tabs are available: Search: Click Last Name, User Name, or and enter a value. A list of users with that last name, user name, or will appear. A-Z, 0-9: Click the letter or number that represents the first character of a last name. A list of all users with a last name that begins with that character will appear. List All: Click List All to view all users. Only those users that are not already participating in the Course will appear in the search results Blackboard Inc. Proprietary and Confidential Page 25

26 Add users Click the check box next to each user to be added. Click Submit to add the selected users to the course. Note: If the search result returns more than 30 users, the users will be listed on multiple pages. Once a user is selected for enrollment, navigating to another page in the list will deselect that user for enrollment. For this reason it is much easier to use the Batch Enroll function when enrolling more than a few users Blackboard Inc. Proprietary and Confidential Page 26

27 List/Modify Users in Course Administrators view users that participate in a course and update user information from the List/Modify Users in Course page. User profiles and roles for specific courses are updated by clicking Properties that appears next to user information. Administrators can also change a user password by clicking Password. In addition, the Administrator can send an to a user by clicking on the user s address in the column. User records or User Enrollment records that are set to Unavailable are preceded by a circle symbol with a slash through it. Also, the record will appear in gray text with the exception of the address, which may still be clicked to send a message to the user. To make a record available, click Properties to modify the record and change the availability setting. With Blackboard Learning System User records and User Enrollment records may also be disabled in the database. Disabled users records are preceded by a circle symbol with an x through it. Like unavailable records, disabled records will appear in gray text with the exception of the address. For more information on the properties of disabled records, please see the Blackboard Learning System Advanced Integration and Data Management Manual. Icons to denote a state of unavailable or disabled will appear next to the User Name if applicable to the User record. If applicable to the User Enrollment record, the icon will appear next to the User Role. Find this page Follow these steps to open the List/Modify Users in Course page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 From the Properties: Course page click List/Modify Users in Course Blackboard Inc. Proprietary and Confidential Page 27

28 Search for users The List/Modify Users In Course page contains a search function at the top of the page. The following search tabs are available on the List/Modify Users page: Search: Click Last Name, User Name, or and enter a value. A list of users with that last name, user name, or will appear. A-Z, 0-9: Click the letter or number that represents the first character of a last name. A list of all users with a last name that begins with that character will appear. Advanced: Enter text in the Containing field to search for users that have that text in their name or User Name. If desired, select the check box and enter a number to search only for users that have been active in the system for that number of days prior. List All: Click List All to view all users. Available functions To use the functions available on the List/Modify Users in Course page, follow the table below. To... click... send an to a user edit a user profile change the password for a user on the user s address to open the default program with the user s address already populated in the appropriate field. Properties to open the Modify User Properties in Course page. Password to open the Change Password for User page Blackboard Inc. Proprietary and Confidential Page 28

29 Modify User Properties in Course Administrators update a user s profile information including the user s Course Role from the Modify User Properties in Course page. The page opens with some fields already populated with user data when the user was created and added to the course. Note: Changes to the user profile made on this page will take effect system-wide with the exception of changing the Course Role. Changing the Course Role will only apply to this course. Find this page Follow the steps below to open the Modify User Properties in Course page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 From the Properties: Course page click List/Modify Users in Course. Step 5 Generate a list of users using the search tabs. Step 6 Click Properties for a user. Fields The table below details the entry fields on the Modify User Properties in Course page. Field Description Personal Information First Name: [r] Edit the user s first name. Middle Name: Edit the user s middle name. Last Name: [r] Edit the user s last name. [r] Edit the user s address. Student ID: Edit the user s Student ID as defined by the institution. Account Information User Name: Display only. Other Information Gender: Edit the user s gender. Birthdate: Select the user s birthdate from the lists by clicking on the drop-down arrow or click the calendar icon to select a date Blackboard Inc. Proprietary and Confidential Page 29

30 Education Level: Company: Job Title: Department: Street 1: Street 2: City: State/Province: ZIP/Postal Code: Country: Web Site: Home Phone: Work Phone: Work Fax: Mobile Phone: Edit the user s education level. Edit the user s company. Edit the user s job title. Edit the user s department. Edit the user s address. Edit any additional address information. Edit the user s city. Edit the user s state or province. Edit the user s ZIP code or postal code. Edit the user s country. Edit the URL of the user s personal Web site. When entering a URL, be sure to enter the URL completely, for example, and not or blackboard.com. Edit the home phone number of the user. The phone number will display exactly as entered. Edit the work phone number of the user. The phone number will display exactly as entered. Edit the fax number of the user. The fax number will display exactly as entered. Edit the mobile phone of the user. The phone number will display exactly as entered. Role and Availability User Role: Select one of the following user Course Roles: Course Builder: User is able to add content to the course through the Content Areas functions and the Course Tools functions on the Course Control Panel. Grader: User is able to access all areas under Assessments. Guest: User has access to content not locked by the Instructor. Instructor: User is able to control all aspects of the course through the Course Control Panel. Student: User is able to access all available course content and will be graded on assessments. Available (this course only) Teacher s Assistant: User is able to control most aspects of the course through the Course Control Panel. Teaching Assistants may not change the role of a user in the course and they may not modify the password of the instructor. Select Yes or No from the drop-down list. If Yes is selected, the user will have access to the course Web site. If No is selected, the user will not be able to access the course until this field is changed to Yes Blackboard Inc. Proprietary and Confidential Page 30

31 Change Password for User Administrators can update a user password from the Change Password for User page. A change made to the password must be communicated to the user or the user will not be able to access the system. Find this page Follow the steps below to open the Change Password for User page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 From the Properties: Course page click List/Modify Users in Course. Step 5 Generate a list of users using the search tabs. Step 6 Click Password for a user. Fields The table below details the fields on the Change Password for User page. Field Description Change Password Password Enter a new password for the user. Verify Password Enter the new password again to ensure that there were no errors Blackboard Inc. Proprietary and Confidential Page 31

32 Remove Users from Course Administrators remove users from a course from the Remove Users from Course page. Removed users can only be restored to the course by enrolling them again. To restore a removed user, enroll the user in the course from the Add Users to Course page. Find this page Follow these steps to open the Remove Users From Course page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 Click Remove Users from this Course on the Properties: Course page Blackboard Inc. Proprietary and Confidential Page 32

33 Search for users The Remove Users from Course page contains a search function at the top of the page. The following search tabs are available on the Remove Users from Course page: Search: Click Last Name, User Name, or and enter a value. A list of users with that last name, user name, or will appear. A-Z, 0-9: Click the letter or number that represents the first character of a last name. A list of all users with a last name that begins with that character will appear. Advanced: Enter text in the Containing field to search for users that have that text in their name or User Name. If desired, select the check box and enter a number to search only for users that have not been active in the course for that number of days prior. List All: Click List All to view all users. Removing users Click the check box for each user to be removed, type Yes in the entry field at the bottom of the page, and click Submit. The selected users will be removed from the course. Note: This feature will only remove users enrollment from a course. It will not remove users from the system Blackboard Inc. Proprietary and Confidential Page 33

34 Course Properties Administrators change the following course attributed from the Course Properties page. name description Resource Center classification of a course This is a detailed page accessed through the Properties: Course page that allows Administrators to configure individual course Web sites. Find this page Follow these steps to open the Course Properties page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 Click Course Properties on the Properties: Course page Blackboard Inc. Proprietary and Confidential Page 34

35 Fields The table below details the entry fields on the Course Properties page. Field Description Course Title/Description Course Name: Edit the name of the course. Description: Edit the description of the course. The description will appear in the catalog listing with the course name and course ID. A summary and enrollment instructions are typical items that appear in course descriptions. Course Classification Subject Area: Select a subject area and discipline from the lists by clicking on the drop-down arrows. The Subject Area and Discipline associate the course with research information available from the Blackboard Resource Center. This is a Discipline: deprecated feature from Blackboard 5 and has been removed from the Create Course functions. A default value is listed when each course is created. The default value for Subject Area and Discipline may only be changed on the Course Properties page. These fields should not be used as metadata to describe the course and can be safely ignored by most users. Note: The Course ID does not appear on the Course Properties page as a field that can be modified. Changing the Course ID of a course will render all content in the course inaccessible. If a Course ID must be changed, use the Course Copy feature or Export and Import Course features to move the course content to a new course with the desired Course ID. After verifying that all necessary information has transferred to the new course, archive and then remove the old course from the system to avoid confusion with the new course Blackboard Inc. Proprietary and Confidential Page 35

36 Course Options Administrators access features to customize several characteristics of the course through the Course Options page. The Course Options page is simply a menu of features. User impact should be considered whenever any of the settings configured through this page are modified. Find this page Follow the steps below to open the Course Options page. Step 1 Click List/Modify Courses from the System Control Panel. Step 2 Generate a list of courses using the search tabs. Step 3 Click Properties for a course. Step 4 Click Course Options on the Properties: Course page Blackboard Inc. Proprietary and Confidential Page 36

37 Available functions The following functions are accessible through the Course Options page: To... click... change the availability of a course allow or prevent Guests from accessing the course. Course Availability. The Course Availability page will appear. Guest Access. The Guest Access page will appear. The Instructor can control what areas of the course are visible to Guests. set time limitations on the course configure how users are able to enroll in the course display any fees associated with the course Course Duration. The Course Duration page will appear. Enrollment Options. The Enrollment options page will appear. Enrollment Fees. The Enrollment Fees page will appear Blackboard Inc. Proprietary and Confidential Page 37

38 Course Availability Administrators make a course available to users from the Course Availability page. If a course is not made available to Students at the time of creation, it can be made available by the Administrator from this page or by the Instructor from the Course Control Panel. Find this page Follow the steps below to open the Course Availability page. Step 1 Step 2 Step 3 Step 4 Step 5 Click List/Modify Courses from the System Control Panel. Generate a list of courses using the search tabs. Click Properties for a course. Click Course Options on the Properties: Course page. Click Course Availability from the Course Options page Blackboard Inc. Proprietary and Confidential Page 38