TRADE QUICK REFERENCE GUIDE. Ezi-Rent Fleet Guide. Winter 2014/15

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1 TRADE QUICK REFERENCE GUIDE Ezi-Rent Fleet Guide Winter 2014/15 Updated 15 May 2014

2 Premium (New Model) Vehicles A EDAR Toyota Yaris or similar 1.4ltr auto 5 door hatchback X 4 X 1 B CDAR Toyota Corolla or similar 1.8ltr auto 5 door hatchback X 4-5 X 2 C IDAR Mitsubishi Lancer or similar 2.0ltr automatic, 4 door sedan Brand new to 2 year old models X 4-5 X 2 D FDAR Toyota Camry or similar 2.4ltr automatic, 4 door full sized sedan Brand new to 2 year old models X 5 X 3 G IFAR Hyundai ix35 or similar 2.4ltr automatic, 5 door, 4WD wagon X 5 X 3 Toyota Highlander or similar F FFAR 3.5ltr V6 automatic, 5 door, 4WD wagon Brand new to 2 year old models X 5-7 X 1 or 4 Luggage space varies based on seat configuration selection

3 Economy (Older Model) Vehicles EA ECMR Hyundai Getz or similar ltr manual, 5 door hatch 2 7 year old models X 4 X 1 EAA ECAR Mitsubishi Colt or similar ltr automatic, 5 door hatch 2 7 year old models X 4 X 1 EC IDAR Nissan Tiida or similar ltr automatic, 4 door sedan 4 7 year old models X 4-5 X 2 ED FDAR Toyota Camry or similar 2.4ltr automatic, 5 door sedan 2 7 year old models X 5 X 2 EG IFAR Mitsubishi Outlander or similar 2.4ltr automatic, 5 door, 4WD wagon 2-4 year old models X 5 X 4 *Vehicle makes and models shown are guides only and not guaranteed.

4 Group Vehicles 8+ Seater P PVAR PREMIUM Toyota Previa People Mover 2.4ltr automatic, 5 door 8 seater people-mover Brand new to 3 year old models X 8 X 2 EP SVAN ECONOMY M12 LVAR PREMIUM Toyota Estima 2.4ltr automatic, 4 door 8 seater people-mover Models X 8 X 2 Toyota Hiace Minivan 12 Seater 3.0ltr auto, turbo diesel, Long wheel base, 4 door, Separate luggage area in rear (Cargo Barrier) X 12 X 10 *Vehicle makes and models shown are guides only and not guaranteed. Please note: Passenger & Luggage indications are dependent upon one another. Passenger indications are maximum numbers and luggage indications are for boot capacity when passenger capacity is reached. For example our A class vehicle can have 4 passengers and 1 suitcase; but a configuration of 2 passengers and 2 suitcases is also very achievable.

5 Branch Information Branch Locations & Hours Branch Address Telephone HOURS (SUMMER / WINTER) Auckland Airport 7 Percival Gull Place +64 (0) / Auckland City 167 Beach Road +64 (0) / Wellington Airport Bay B, Freight Drive +64 (0) / Christchurch Airport Airport Terminal Building +64 (0) OPEN TO MEET ALL FLIGHTS Queenstown Airport 111 Glenda Drive (to 30 June) Sir Henry Wigley Drive (from 1 July) +64 (0) OPEN TO MEET ALL FLIGHTS Dunedin Airport Airport Terminal Building +64 (0) OPEN TO MEET ALL FLIGHTS Flight details must be provided for flights arriving after 1800 *All branches are closed Christmas and New Year s Days, with the exception of CHC Airport, which remains open on these days. Premium Airport Location Fees: Dunedin Airport - NZ$20 including GST (pick up only) Christchurch Airport - $40 including GST (pick up only) Arrivals & Departures PICK UPS: (toll-free within NZ) VEHICLE PICK UPS: Auckland, Wellington & Queenstown Airports: On arrival customers should phone us on and we will dispatch our shuttle to transfer customers to our depot to complete rental formalities. This service operates daily during normal branch opening hours. Christchurch & Dunedin Airports: Customers are asked to make their way to our Ezi-Rent Car Hire desk inside the airport terminal. Hotel Transfers: If your customers require a transfer from their hotel to our depot please request this service at time of booking; individual details will be reconfirmed by our reservations team. OUT OF HOURS PICK UPS & RETURNS Please refer to full Trade Manual for details. Strictly on request only.

6 How to book & additional information CENTRAL RESERVATIONS Free-Phone: (NZ) / (AU) Intl: +64 (0) Please provide the following details when booking: Pick up and drop off locations Dates & times Your reference number Clients name Car category required Extras required GPS, baby seats, etc No. of pax travelling Ages of children (for baby/booster seats) Arrival flight numbers, estimated ETA & a contact mobile number for the client if ETA is 1700hrs or later Please including the following on clients vouchers: Pick up and drop off locations Dates & times Your reference number Our reference (conf.) number Clients name Car category booked Any extras booked Additional Insurance Cover booked If booking has been pre-paid, deposit only paid, or full balance owing Hirer terms & conditions: Hirers must be at least 21 years of age and have a full, valid driver s licence. International driving licences are advised. If licence s are not in English then an approved translation or international driving licence is required. Hirers must have a credit card for an imprint to be taken for insurance bond. Please note cash is not an option for the bond. Visa Debit cards can be accepted for the bond, however the relevant excess level for the hire will be held on the card as security and automatically released after the hire is returned. A bond of up to $150 may be held to cover incidentals. A credit card fee is applicable for any payments made direct to us from the customer at the time of pick up (2% for Visa/MC or 4% for AMEX). Insurance: Rates include comprehensive third-party and public liability insurance. Insurance excess applies with standard insurance cover, as follows: NZ$2,000 for Economy Groups EA, EAA, EC, ED, EG NZ$2,500 for Premium Groups A, B, C, D, G, F NZ$3,500 for 8 seater + Groups EP, P, M Insurance excesses can be reduced by purchasing our collision damage buydown (CDB), or waived to NIL by purchasing our collision damage waiver (CDW). CDB or CDW can be prepaid or booked and paid on arrival. Glass damage cover is included. Cancellation & No Show Fees will be charged at 3 days hire cost, based on the booking being cancelled or that no showed. Cancellation fees are charged when bookings are cancelled within 48hrs of the scheduled pick up time. No cancellation fees are charged for bookings cancelled prior to 48hrs before the schedule pick up time. Minimum hire period during our Summer Season is 3 days in one island or 7 days total in both islands. During our Spring & Winter seasons our minimum hire period goes down to 1 day in one island, and 7 days total in both islands. An Interisland Relocation Fee of NZ$230 applies for hires travelling one way across both islands. Customers must take the vehicle across with them on the ferry at their own expense. Passenger and vehicle ferry tickets are not included.