Miscellaneous IT Equipment Florida Contract # 250-WSCA-10-ACS

Transcription

1 Miscellaneous IT Equipment Florida Contract # 250-WSCA-10-ACS March 27, 2013 Webinar 10:30 11:30

2 Today s Presenters Colin Barton, Division of State Purchasing Contract Manager Andrea Jenkins, Dell On-line Business Manager 2

3 Table of Contents Contract Details Colin Contract Benefits Colin What s New Colin What to Expect Colin How to use this Contract Colin Contract Scope Colin Pricing Colin How to Order Colin Dell Representative - Andrea FAQs Colin Q & A Contact information 3

4 Contract Details Contract Number 250-WSCA-10-ACS Contract Type Alternate Contract Source Contract Term 2 Years 4

5 Contract Details Key Benefits of the Western States Contracting Alliance (WSCA) Agreement Competitively bid, negotiated and awarded Reduces the need for contract customers to obtain quotes Supported by the National Association of State Procurement Officials Learn more about WSCA and NASPO 5

6 Contract Benefits State Purchasing adopted the Western States Contracting Alliance (WSCA) contract and was able to obtain additional discounts through Dell, Hewlett Packard (HP) and Lenovo. The State Purchasing WSCA Participating Addendum reflects an average of percent savings on Desktops and percent on Laptops over the WSCA contract. Cost savings identified through June 30, 2012, with one of the three vendors above was approximately $2,575,145 off of the manufacturer s suggested retail price. 6

7 Contract Benefits State Purchasing adopted the PCs and Laptops standards approved by the State Agencies, OEU s and the Universities. Adopting these standards helped State Purchasing to achieve the additional savings over the standing Western States Contracting Alliance contract prices. The Contract Manager will review purchases of top-selling items and work with vendors to add to and update the market basket quarterly to capture high volume commodities. 7

8 What s New? 3 rd Generation Intel Chip - Effective September 1, 2012 Today s sophisticated cyber-criminals are finding new ways to plant their crimeware into business clients systems. Their stealthy viruses and codes are digging in out of sight and out of reach of virus detection and the operating system (OS). The 3 rd Generation Intel Chip provides an added level of security. The result is the most insidious and sophisticated malware that security experts have seen to date and IT management must protect against. 3rd Generation Intel Core vpro processors address these new challenges with builtin security technologies 1 that work above and beyond the OS in the hardware and firmware. These new technologies from Intel enable greater threat management, better detect and thwart identity theft, provide deeper and safer encryption, protect against data and device theft, and, in the event of a breach, help reduce the cost of remediation. Built-in security technologies in 3 rd Generation Intel Core vpro processors deliver and protect business clients where current technologies cannot reach. This paper surveys these embedded technologies from Intel and how they can help IT s toughest security challenges. *Source: Intel website 8

9 What s New cont d Vendor Contract Managers Ashleigh Lane, Dell Computers Debra Lee, Hewlett Packard Donzell Newkirk, Lenovo Discounts for state agency and local government (i.e., other eligible users) employees Dell HP Lenovo 9

10 What to Expect Using this Contract? Delivery Time Delivery time for most products is between 14 to 30 days. Delivery Cost Transportation is freight on board (FOB) destination, so prices include all delivery costs. Minimum order size There is not a minimum order size. P-Cards (purchasing cards) Yes, vendors accept P-Cards. 10

11 How to use this Contract Find the contract here: 11

12 How to use this Contract (cont d) Find the contract here: 12

13 How to use this Contract (cont d) 13

14 How to use this Contract (cont d) Find it here: ments_and_price_lists/alternate_contract_source/miscellaneous_it_equipment_wsca 14

15 Contract Scope Contract vendors offer the approved Desktop and Laptop Standard and Performance Configuration models - Standard and Performance Configuration models offer the best pricing Contract vendors also offers a market basket of items including monitors and other related products. Products and pricing may be updated every six months if necessary and with State Purchasing approval All contractors, which include Apple, Fujitsu, and Panasonic, offer their product catalogs on the WSCA contract at a discount off list price. 15

16 Contract Scope (cont d) 16

17 Contract Scope (cont d) 17

18 Pricing Dell Firm Price Standard Desktop Performance Desktop List Price - with Intel Processor $1, $1, WSCA Price - with Intel Processor $ $1, Florida Price - with Intel Processor $ $ Dell Firm Price Standard Laptop Performance Laptop List Price $1, $1, WSCA Price $1, $1, Florida Price $ $

19 Pricing (cont d) HP Firm Price - Standard Desktop Performance Desktop List Price - with Intel Processor $1, $1, WSCA Price - with Intel Processor $1, $1, Florida PRICE - with Intel Processor $ $ HP Firm Price Standard Laptop Performance Laptop List Price $1, $1, WSCA Price $1, $1, Florida Price $ $

20 Pricing (cont d) Lenovo Firm Price Standard Desktop Performance Desktop List Price - with Intel Processor $1, $1, WSCA Price - with Intel Processor $ $1, Florida Price - with Intel Processor $ $ Lenovo Firm Price Standard Laptop Performance Laptop List Price $1, $1, WSCA Price $1, $1, Florida Price $ $

21 Pricing (cont d) HP Firm Price Standard Desktop Performance Desktop List Price - with AMD Processor $ $1, WSCA Price - with AMD Processor $ $1, Florida Price - with AMD Processor $ $

22 How to Order Non-state agency customers place their orders by using the contact information provided on the Department of Management Services (DMS) State Purchasing website for each vendor. 22

23 How to Order 23

24 Dell Representative Agenda Benefits of Ordering through State Premier Page Access the Dell Florida State Store and Helpful Links Shop On Dell Florida State Store Create a Dell E-Quote Retrieve a Dell E-Quote Place a Dell Order Premier Resources & Help Desk 24

25 Dell Representative Benefits of Ordering through State Store Access to negotiated contract configurations and special discounts for contracted items Ability to access Dell branded products at contract price No waiting for sales representative response End to end solution Shop, generate quotes, and checkout on your schedule Shorter lead time Orders placed online arrive approximately 1-2 days earlier than order processed offline Receive automated s for order confirmation and shipping notification 25

26 Dell Representative Access the Dell Florida State Store 1. Start from the DMS Website to access Dell site n/rc983951/slg?c=us&l=en&s=s lg&cs=rc983951&preview=tru e&redirect=1&delphi:gr=true 2. Select State Contract Information from the top of the page 3. Select Florida to access the Florida State Store 26

27 Dell Representative Access the Dell Florida State Store and Helpful Links 1. Access URL to Florida State Store (WSCA Contract) n/slgov/d/slg/contract_selec tion_florida.aspx 2. Select NASPO/WSCA Florida Store WN05ACA 3. Select Florida State Contacts for Dell Account Representative information 27

28 Dell Representative Shop on the Dell Florida State Store Create Dell E- Quotes by customizing your Standard Configurations or Market Basket standards To refine your search use the Keyword Search in the top right corner 28

29 Dell Representative Shop on the Dell Florida State Store, continued Full menu options are listed across the top gray bar As shown, Systems Menu provides additional products outside of the standards 29

30 Dell Representative Navigate the Dell Systems Catalog Select product using the Systems Menu & Narrow Your Search with assisted navigation options: Product Category Laptop Weight Screen Size Example above returns one result that matches requirements selected: Latitude Weight 5-7 lbs Screen Size

31 Dell Representative Create a Dell E-Quote 1. Select option to Save as E-Quote 2. Note that estimated ship date is highlighted 3. Here you can update quantity if needed 31

32 Dell Representative Create a Dell E-Quote, continued Complete contact information fields and click Continue 32

33 Dell Representative Create a Dell E-Quote, continued Your Dell E-Quote has now been saved You will also receive an response from Dell with details of your E-Quote 33

34 Dell Representative Retrieve a Dell E-Quote From the main landing page, you may click on E-Quotes to retrieve a saved E- Quote 34

35 Dell Representative Retrieve a Dell E-Quote, continued 1. From any screen within Premier, go to Quick Links in the top right corner, and select E-Quotes 2. Use E-Quote Search or locate your E-Quote in the list on the right side of the screen 3. Check the box next to the E-Quote# you want to view or purchase 35

36 Dell Representative Place a Dell Order 1. To place an order, click on Checkout 2. Here you can update quantity if needed 36

37 Dell Representative Place a Dell Order, continued 1. Enter contact and shipping information 2. Click on Continue 37

38 Dell Representative Place a Dell Order, continued 38

39 Dell Representative Dell Order Status Notifications 1 Order Acknowledgement Notifies you that your order was successfully received by Dell 2 Order 3 Order Ship Confirmation Notification Includes order information, such as Dell order number and estimated ship date Lets you know your order has shipped and includes tracking info 39

40 Dell Representative Dell Premier Self Help Need Help? Access additional Premier resources here and maximize your Premier experience 40

41 Dell Representative Need Technical Support for your Dell Premier Page? Please contact the Dell Premier Helpdesk for log-in issues, resetting password, how to, page not loading, etc. Monday Friday 7 a.m. 6 p.m. Central Time Toll Free Number: (877) Mailbox: [email protected] Dell Premier Online Chat - From your Premier page - Quick Links > Custom Links > Contact Premier Online Support Chat *If you have questions about product availability or pricing on your Dell Premier page, contact your Dell Sales Account Team. 41

42 FAQs Question Who do I contact if I can get better pricing than the pricing listed on this contract? Answer The Division of State Purchasing recommends you contact the contractor to see if they will match the lower price under this contract. If they will not match the price, you may contact the Contract Manager listed on-line for this alternate contract source and provide pricing details. This feedback helps us understand the pricing competitiveness of this alternate contract source. Question: Does the contractor offer any early payment incentives? Answer The Division of State Purchasing has not negotiated early payment discounts as part of the standard terms and conditions of this contract. If you are interested and able to pay promptly, you should contact the contractor directly to see if they are willing to provide early payment discounts to you. 42

43 FAQs Question How do I find out if a particular product is available on this alternate contract source? Answer Use the search engine on the contractor s website, or contact the contractor directly to ask about the product. Question What should I do if I have an issue with the contractor? Answer If you are unable to resolve an issue with a contractor, contact the Contract Manager Colin Barton. Options include: complete a vendor performance survey to document the issue, work with the Department of Management Services to elevate the issue with the contractor representatives, or submit a vendor complaint that requires a formal response from the contractor. Question Who do I contact in the Division of State Purchasing for additional help on how to use this contract? Answer 43 Contact the Contract Manager, Colin Barton for additional assistance.

44 Contact Information Colin Barton State Purchasing Customer Service (850)