PROFILE: SENIOR SYSTEM ENGINEER
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1 PROFILE: SENIOR SYSTEM ENGINEER HOLISTIC ICT: BRIDGING THE GAP BETWEEN BUSINESS-ORIENTED DEMANDS AND TECHNOLOGY-DRIVEN SOLUTIONS. PERSONAL INFORMATION: PERSONAL: NAME: KOEN JANSSENS NATIONALITY: BELGIAN EXPERIENCE: 15 YEARS AGE: 38 ADDRESS: VAN ESPENLAAN 6 CITY: 1930 NOSSEGEM PHONE: 0477/ WEBSITE: [email protected] JOB FOCUS: Microsoft Security Virtualization Linux Networking 1
2 LANGUAGE SKILLS: Read Write Speak Dutch Very Good Very Good Very Good French Good Moderate Moderate English Very Good Very Good Very Good EDUCATION: 1992 Humaniora, Sint-Pieterscollege Leuven VENDOR CERTIFICATIONS & TRAINING: VENDOR CERTIFICATIONS: 1998 Novell Master CNE (Netware 4/5) 1998 Microsoft MCSE (NT4/Windows 2000/Windows 2003) 2000 Cisco CCNA (recertified 2009) 2000 Sair Linux Certified Administrator 2004 Checkpoint CCSA/CCSE NG Microsoft MCTS Exchange ITIL v3 Foundation 2010 VMWare Vsphere VCP 2011 Wireshark certified network analyst (WCNA) 2011 Microsoft Windows Prince Cisco VPN OTHER TRAINING VENDOR YEAR Cisco BCMSN (switching) Landis 2000 Cisco ICND Flexcom/Azlan 2000 Cisco BSCI (routing) Azlan/Flexcom 2001 Avaya switching Avaya/Lucent
3 TECHNICAL SKILLS (SCALE 1/BASIC 5/EXPERT) Methods & Techniques: ITIL v3 (foundation level) 3 Prince 2 (foundation) 2 Knowledge of Sox regulation / Validated environments 2 Remedy / Peregrine / TopDESK (incident/problem management follow-up) 3 Technical writing (Word, Visio) 4 OS: Windows NT4, 2000, 2003, FreeBSD, Linux 5 Mac OSX 3 Novell Netware 4/5 3 Microsoft environment: Microsoft networking infrastructure (Active Directory / NT4 domains) 4 Microsoft messaging (Exchange 5.5/2000/2003/2007/2010 & Microsoft Directpush) 4 Windows 2003 & 2008 Terminal Services 4 Desktop management, network management & software distribution using Group Policy 3 Windows Server Update Services (WSUS) patch management 5 IIS 4/5/6/7 4 SharePoint portal server SQL server 97/2000/2005/ Microsoft Clustering 3 Virtualization technology: VMware Virtual infrastructure 3.0, 3.5, 4.0, Veeam data replication/backup 4 Storage (SAN/NAS) 2 Networking: IP/IPX Networking 5 Cisco: switching/routing 3 Cisco ASA: authentication, firewall & VPN 4 Cisco loadbalancing (CSS content switches & ACE loadbalancers) 4 Cisco Wide Area Application Services (WAAS/WAFS) 3 Infoblox DNS management 3 Wi-Fi (Enterprise wireless lans) 3 Diagnostic/performance monitoring: Compuware end-to-end application monitoring 2 Wireshark packet analysis 5 RRD-based bandwidth monitoring (MRTG, Cacti) / Netflow analysis 5 Radware Linkproof 2 3
4 Security: Firewall & VPN: Checkpoint, ISA server, Cisco PIX/ASA 4 Netscreen/Juniper 3 Linux, BSD 5 OpenVPN 4 X509 PKI (Windows Certificate Services, OpenSSL) & Securing sites using SSL public PKI 4 Symantec Antivirus / Mcafee EPO 3 Messagelabs antispam & web filtering 3 Squid web proxying 5 Snort network IDS 4 Packages: Management/Monitoring of server systems: Nagios 5 HP SIM server 3 Backup/DRP:, Symantec Backup Exec System Recovery, ArcServe, Veritas Replication Exec Symantec Backup Exec 5 Arcserve 3 Replication (rsync, veritas replication exec) 3 Messaging (non-microsoft) Blackberry Enterprise 2,4,5 4 Lotus Domino 6.5/7 3 Web services: Apache 1.3/2.0/2.2, also under LAMP/WAMP setup 5 MySQL 3/4/5 4 Programming: Scripting: VBScript, bash scripting, windows batch scripting, power shell 4 Hardware: HP servers 3 4
5 PROFESSIONAL EXPERIENCE 14/9/2012 until present Serso Project lead & team coaching: o Infrastructure projects for SMB o ISO maintenance o Single Sign-on projects around BYOD concept until 09/2012 Splitbrain (self-employed) Project team networking & security SDWorx (4/2011 9/2012) o Steering of several networking & security projects: Wan migration project Internet street redesign Mobile devices enterprise integration (BringYourOwnDevice) IBM TAM/Webseal & E-ID authentication framework upgrade o Assistance to 2 nd and 3 rd line teams in incident resolution Project management Serso (9/2010 4/2011) o Project Followup for team of system engineers o 3rdline support o Incident & Problem management o Notable projects: Enterprise wi-fi & guest wi-fi design (2011-Koning Boudewijn Stichting) Terminal services cluster (2011-Koning Boudewijn Stichting) Backup & DRP project using Backup Exec & Veeam (2010-FWO Vlaanderen) Exchange 2010 migration project (2010 Bosal Europe) LAN/WAN engineer Acerta (5/ /2010) o See Job description below (LAN-WAN engineer Acerta 12/2008 -> 9/2009) Team Coordinator Serso (10/ /2010) o Team coordination & planning o Project follow-up o Datacenter activities planning o ISO 9000 Quality project o Belgacom explore connectivity projects LAN/WAN engineer Acerta (12/ /2009) o Management of networking & security devices (Cisco, Checkpoint, Juniper) o Network incident follow-up 3 rd line o WAN-optimization & load-balancing configurations o Network & performance troubleshooting o Followup of Belgacom Explore network o Implementations of: Compuware end-to-end monitoring Cisco WAAS Messagelabs web filtering o Packet analysis using Wireshark analyzer o DNS/DHCP administration 5
6 System engineer Serso (11/2008 9/2009) o Company active in SMB market o Notable projects: Server consolidation project: Exchange 2007 implementation, vmware infrastructure setup (2009-FWO Vlaanderen) Network optimization project: Belgacom Explore rollout, datacenter migration and ISA firewall implementation (2009 Koning Boudewijn Stichting) Setup of HA webfarm using LAMP platform: infrastructure for database-backed website, clustered under Linux using heartbeat package (2008-Koning Boudewijn Stichting) until Sogeti o 3rdline support o Project pre-sales (Exchange 2007, Active directory) Senior system engineer, outsourced at MetLife (05/ /2008) o Project lead for DRP testing o EPO/WSUS reporting o Local site administration until Telco Consultants NV (ex-computer Services Solutions) IT Manager (10/2007 4/2008) o Server consolidation project (60+ servers to VMware ESX 3.5) o Patching IT-environment (WSUS) o Team coordination, follow-up & reporting to upper management o Implementation ISA 2006 (replacing Linux firewalls) Outsourced consultant Estee Lauder Companies (2/ /2007) o Exchange consolidation project (15000 mailboxes) Exchange 5.5 to clustered Exchange 2003 o Sox-compliancy at mailbox-level using Enterprise Vault o Active Directory management o Macintosh integration project into Active Directory o Blackberry Enterprise Server management o Documentation Exchange topology o Setup of test-lab in virtual environment (multi-site, geographically separated testing environment) o Implementation DST changes project EMEA/APAC o Exchange 2003 granular delegation of control set-up for site administrators Outsourced consultant ING (10/2006 -> 2/2007) o Exchange 2003 mailbox clustering o ITIL incident/problem management 6
7 until Computer Services Solutions NV Remote management services ( ) o Remote services & management for SMB s o Backup over internet (Veritas technology) & DRP for customers o Migration projects: Active directory, Symantec antivirus, Exchange 2000/2003, remote access (Microsoft RAS, Checkpoint & ISA VPN) o Team follow-up + reporting to customers & management o Incident & problem management Messaging & security project BLD Europe ( ) o Linux-project: Messaging solution using Sendmail & IMAP-based system Oracle Corporate Time calendaring solution Firewalling & IDS o Linking of 2 sites using Wi-Fi-technology, upgrade to gigabit ethernet o NT4 to Active Directory on Windows 2000 migration project Outsourced consultant TMME Europe ( 2003) o End-user support o Documentation & server administration o Packages: Novell Netware, Domino/Notes, Windows NT, AS/400 client support, DB/2 Connect o Team leader remote site until Auto Distribution Rosvelds Warehouse & store o Sales to customers o Warehouse collaborator 7
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