ELECTRONIC GOVERNMENT MANAGEMENT (EGM) TRAINING SERIES
|
|
- Ethan McDonald
- 8 years ago
- Views:
Transcription
1 ELECTRONIC GOVERNMENT MANAGEMENT (EGM) TRAINING SERIES KDi Asia Pte Ltd 205 Henderson Road #02 01 Singapore Telephone: E mail: info@kdiasia.com Website: Electronic (e ) is now the primary focus of many governments throughout the world. Through extensive e engagements and review of lessons learnt, KDi Asia has identified the fundamental challenges of e adoption. These challenges include how e policies and practices are applied to improve government administrations and public delivery. Our e training for governments is designed to systematically overcome these challenges through a three prong approach: mobilise, operate and transform. Using case studies from Singapore and beyond, our approach addresses the learning needs of four critical groups of stakeholders in the public sector chief executives, mid to senior managers, planners/project leaders and line managers. The following courses are tailored to meet the needs of the organisation by involving the right members of the organisation. EGM001 e Strategic Leadership EGM002 e Foundation for Public Sector Officers EGM003 Planning and Implementing e Initiatives EGM004 Understanding and Managing e Adoption For more details on these courses, please refer to the respective course description page in this information sheet. Copyright , KDi Asia Pte Ltd Page 1
2 COURSE DESCRIPTION EGM001 EGM001 e Strategic Leadership Chief executives and leadership One Day Note: A separate 3 day learning journey to Singapore could also be incorporated to complement this training. This learning journey offers on site visits to key Agencies in Singapore to demonstrate how e has enabled Singapore to become one of the most efficient and customer centric public service in the world. Describe the national e perspectives Align e initiatives to public sector reform Outline the broad strategies e implementation Define the critical success factors for e e a National Agenda Why the interests in e Insights from nations with strong e adoption Vision and strategic focus of e Exercise 1 : Discussion on the drivers shaping the e agenda Making e Happen Beyond the vision Understand e Aligning e to public sector reform Exercise 2 IT enabled Innovation for the public sector The e Journey e competencies and new mindsets Managing the change for e adoption Critical Success Factors e Implementation strategies Gaining value from IT enable innovation Insights from Singapore, India and South Korea e implementation best practices Copyright , KDi Asia Pte Ltd Page 2
3 COURSE DESCRIPTION EGM002 EGM002 e Foundation for Public Sector Officers Line managers and supervisors One Day Describe the strategic focus of e Recognise the drivers and challenges of e Outline the broad steps for e implementation Determine potential e Identify the impacts and changes required for e e Key Perspectives and Drivers Internet economy and pace of change Why the interests in e Strategic focus of e e Services Key principles of e Understanding e (online and rural) Impact to operations and administration Exercise 2 Impact of Technology on Operations Making e Happen Beyond the vision Understand e Tackling challenges and moving forward for e e Case Studies Latest trends and development e best practices Insights from Singapore, India and South Korea The e Journey e competencies and new mindsets Managing Projects for E Critical Success Factors Copyright , KDi Asia Pte Ltd Page 3
4 COURSE DESCRIPTION EGM003 EGM003 Planning and Implementing e Initiatives Planners, implementers and e project leaders Five Days Understanding opportunities of e Services (external: G to B and G to C, and internal: G to G and G to E) Appreciate the planning framework for e Outline the planning considerations for e initiatives Understand the critical capabilities for e implementation Identify the issues and assess changes for required for e implementation e Introduction Introduction and why the interests in e Strategic focus of e Making e happen Business Process Review & Alignment Process redesign and review Validation processes for e Services Impact to front and back office Understanding e Services & Internal Administration Principles of e Relationship between e Services and government administration e service case studies: Singapore & India Planning for e Services and Projects Frameworks for developing online and rural Stakeholder analysis e readiness Business Needs Analysis Analysis of service needs and opportunities Identifying potential e best practices Exercise 2 Process Review for e Services Project Preparation Analysing requirements Funding and justification Strategy for implementation Deploying e Projects Getting ready for deployment Project implementation phases Managing change The e Journey e competencies and mindset Leadership and strong project management Critical success factors Exercise 3: Action Planning (Implementing e Services) Copyright , KDi Asia Pte Ltd Page 4
5 COURSE DESCRIPTION EGM004 EGM004 Understanding and Managing e Adoption Senior and mid level managers Three Days Understand the drivers and keys concept of e Understanding opportunities of e Services (external: G to B and G to C, and internal: G to G and G to E) Understand the critical capabilities for e implementation Identify the issues and assess changes required in implementing e e Key Perspectives and Drivers Internet economy and pace of change Why the interests in e Strategic focus of e Making e Happen Beyond the Vision Understand e Moving forward for e e Case Studies Latest trends and development e readiness e best practices Exercise 2: Identifying Digital Opportunities (Applying Lessons Learnt) e Services to Citizens and Businesses Key principles of e (G to B and G to C) Understanding e (online and rural) Business process reviews and rationalising front counter and e Exercise 3: Impact of Technology on Operations e Internal Administration Key principles of G to G and G to E) Information infrastructure for government e management and governance The e Journey e competencies and mindset Managing change and public communication Critical success factors Copyright , KDi Asia Pte Ltd Page 5
Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager
Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant
More informationCustomer Centricity The Key to a Sustainable Future
Customer Centricity The Key to a Sustainable Future Page 0 Customer sdas Centricity The Key to a Sustainable Future Vanessa Gavan Founder and Managing Director Maximus International In today s competitive
More informationDirector of Asset Management and Repairs
Job details Job title: Director of Asset Management Responsible to: Executive Director of Property Responsible for: Location: Overview of the role The overall purpose of the Director of Asset Management
More informationGRADUATE CERTIFICATE IN BUSINESS PARTNERING
GRADUATE CERTIFICATE IN BUSINESS PARTNERING Innovative, practical and relevant ALEX SWARBRICK Graduate Certificate In Business Partnering Programme Director Welcome to the Graduate Certificate in Business
More informationA guide for managers. Organisational performance management making it work for you
A guide for managers Organisational performance management making it work for you Contents The performance environment 3 Purpose of these guides 4 Managers - you play a critical role in getting results
More informationMASTER OF HEALTH ADMINISTRATION SYLLABUS FOR SINGAPORE. HACM9100 Leadership in Health and Aged Care
MASTER OF HEALTH ADMINISTRATION SYLLABUS FOR SINGAPORE HACM9100 Leadership in Health and Aged Care To provide students with a foundation for understanding and applying leadership and management theory
More informationFrequently Asked Questions regarding European Innovation Partnerships
May 2012 Frequently Asked Questions regarding European Innovation Partnerships 6 December 2010 FAQs 1. What are the objectives behind European innovation partnerships? 2. What concrete benefits can be
More informationThe importance of nurse leadership in securing quality, safety and patient experience in CCGs
Briefing note: July 2012 The importance of nurse leadership in securing quality, safety and patient experience in CCGs Introduction For the NHS to meet the challenges ahead, decisions about health services
More informationHR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems
www.wipro.com HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems FUTURE READY SYSTEM FOR AN INSPIRED WORKFORCE Anand Gupta, Director, Oracle Cloud Services, Wipro Table
More informationThe NSW Health Leadership Framework
The NSW Health Leadership Framework July 2013 Foreword It is with great pleasure that I recommend to you the first NSW Health Leadership Framework. This framework has been developed by the Health Education
More informationCity and County of Swansea. Human Resources & Workforce Strategy 2013-2017. Ambition is Critical 1
City and County of Swansea Human Resources & Workforce Strategy 2013-2017 Ambition is Critical 1 Delivering quality services for a safer, greener, smarter, fairer, healthier, richer Swansea Executive Summary
More informationGRADUATE CERTIFICATE IN ORGANISATIONAL DEVELOPMENT
GRADUATE CERTIFICATE IN ORGANISATIONAL DEVELOPMENT Innovative, practical and relevant SIMON GOTT Graduate Certificate In Organisational Development Programme Director Organisations cannot truly thrive
More informationIf E.ON Can So Can You!
If E.ON Can So Can You! A Systematic Approach To Help You Keep All The Customer Experience Plates Spinning 1 Key take aways 01 02 03 Customer Centricity Framework Best practices for working cross regionally
More informationperth. sydney. melbourne. brisbane.
perth. sydney. melbourne. brisbane. We design and deliver learning and development programs that bring about business change. assess. align. accelerate. REAL OUTCOMES Astute Learning s focus is to improve
More informationISS NICF COURSES: PROJECT MANAGEMENT
ISS NICF COURSES: PROJECT MANAGEMENT Designed for: Programme Managers/Directors IT and User Project Managers/Directors Project /Team Leads & Team Members Portfolio/Programme/ Project Office Members Project
More informationBusiness Process Outsourcing
for Business Value Business Process NCS GROUP OFFICES Australia Bahrain China Hong Kong SAR India Korea Malaysia Philippines Singapore Sri Lanka Creating Value through Business Process You can entrust
More informationCommunications Manager
Job details Job title: Communications Manager Responsible to: Head of Communications Responsible for: Posts in the Communications Location: Liverpool with travel across all locations Overview of the role
More informationMASTER OF HEALTH ADMINISTRATION SYLLABUS FOR SINGAPORE. HACM9100 Managing People
MASTER OF HEALTH ADMINISTRATION SYLLABUS FOR SINGAPORE HACM9100 Managing People To provide students with a foundation for understanding and applying management theory and to equip students with a range
More informationHPF Tool. Template for the Performance and Accountability Statement Second round reviews. Amended December 2012
HPF Tool Template for the Performance and Accountability Statement Second round reviews Amended December 2012 The High Performance Framework was developed by the Public Sector Performance Commission. This
More informationIntegrated performance management system: The Botswana experience
34 6th Public Service Learning Academy Integrated performance management system: The Botswana experience By John Phatshwe and Bernard Pakes of the Botswana National Productivity Centre This paper is intended
More information2015 Salary Report. 2 nd Quarter 2015 Singapore. About Gemini Personnel Pte. Ltd.
2015 Salary Report About Gemini Personnel Pte. Ltd. Gemini Personnel Private Limited is Singapore s leading Recruitment Company with trained consultants handle a wide spectrum of hiring needs, including
More informationSTRATEGY MANAGEMENT EDUCATION Leadership and Management Development
STRATEGY MANAGEMENT EDUCATION Leadership and Management Development Strategy Management Partners Partners Management s ability to execute strategies is a key differentiator for lasting success Vision without
More informationBackground to Migration in Boston
Background to Migration in Boston During the last five years the population dynamics of our local community have rapidly transformed and the Borough of Boston is home to many different communities. Many
More informationBuilding Equality, Diversity and Inclusion into the NHS Board Selection Process for Non Executives and Independent Directors March 2012 Edition
Building Equality, Diversity and Inclusion into the NHS Board Selection Process for Non Executives and Independent Directors March 2012 Edition The NHS Leadership Academy s purpose is to develop outstanding
More informationSuccessful Enterprise Architecture. Aligning Business and IT
Successful Enterprise Architecture Aligning Business and IT 1 Business process SOLUTIONS WHITE PAPER Executive Summary...3 An Integrated Business & IT Infrastructure...3 Benefits to Business and IT Go
More informationHow To Write A Workforce Strategy
Inspiring leaders to improve children s lives Building and implementing an effective local workforce strategy Module 4: project managing the workforce strategy development process August 2010 Resource
More informationESKISP6056.01 Direct security testing
Direct security testing Overview This standard covers the competencies concerning with directing security testing activities. It includes setting the strategy and policies for security testing, and being
More informationStrategic Guidance for Community Planning Partnerships: Community Learning and Development
Strategic Guidance for Community Planning Partnerships: Community Learning and Development COMMUNITY LEARNING AND DEVELOPMENT: STRATEGIC GUIDANCE FOR COMMUNITY PLANNING PARTNERSHIPS EXECUTIVE SUMMARY This
More informationOperational Streamlining in Insurance Industry
www.niit-tech.com Operational Streamlining in Insurance Industry Surekha Sugandhi Insurance Practice - Solution Architect NIIT Technologies White Paper CONTENTS Introduction 3 Digitalization in Insurance
More informationMaster of Business Administration (MBA) Corporate and Executive Education
Master of Business Administration (MBA) Corporate and Executive Education 2012 MASTER OF BUSINESS ADMINISTRATION Waikato-Tainui in partnership with the University of Waikato, the Waikato Management School
More informationGrow your people. Grow your capability. Grow your business.
50 years of manufacturing education in Cambridge Grow your people. Grow your capability. Grow your business. Executive and professional development for manufacturing and technology companies Education
More informationHow To Manage Performance
A guide for executive managers Organisational performance management is your approach working? Contents The performance environment 3 Purpose of these guides 4 Executive Managers - you play a critical
More informationNSW Government ICT Benefits Realisation and Project Management Guidance
NSW Government ICT Benefits Realisation and Project Management Guidance November 2014 CONTENTS 1. Introduction 1 2. Document purpose 1 3. Benefits realisation 1 4. Project management 4 5. Document control
More informationCUSTOMER STRATEGY DRIVING SUSTAINABLE GROWTH THROUGH A CUSTOMER CENTRIC APPROACH
CUSTOMER STRATEGY DRIVING SUSTAINABLE GROWTH THROUGH A CUSTOMER CENTRIC APPROACH 1 Customer Strategy CUSTOMER STRATEGY With more connected global marketplaces, shortened product and service innovation
More informationInformation Technology Strategic Plan
Information Technology Strategic Plan Delivers solutions that are planned, anticipate the future and valued by customers Introduction Our Information Technology Strategy supports the Corporate Plan by
More informationTALENT SCORECARD. Evaluating And Measuring Talent Strategy Outcomes
TALENT SCORECARD Evaluating And Measuring Talent Strategy Outcomes DELIVERING ON STRATEGY Organisations that are recognised as high performers make talent management a strategic priority that is central
More informationEmbedding public engagement at UCL: Dr Hilary Jackson UCL Public Engagement Unit ucl.ac.uk/public-engagement publicengagement@ucl.ac.
Embedding public engagement at UCL: successes, barriers and lessons for the future Dr Hilary Jackson UCL Public Engagement Unit ucl.ac.uk/public-engagement publicengagement@ucl.ac.uk Beacons for Public
More informationLessons From Singapore: A Study in Electronic Health Records
Lessons From Singapore: A Study in Electronic Health Records Stephen Rainey ǀ NEHR Program Director ǀ MOH Holdings Martin Renwick ǀ NEHR Program Manager ǀ Accenture Thursday, February 23rd DISCLAIMER:
More informationDelivering Quality in Primary Care National Action Plan. implementing the Healthcare Quality Strategy for NHSScotland
Delivering Quality in Primary Care National Action Plan implementing the Healthcare Quality Strategy for NHSScotland Delivering Quality in Primary Care National Action Plan implementing the Healthcare
More informationGuiding you all the way to excellence
Guiding you all the way to excellence Making a difference By efficiently putting together the different pieces of the same business puzzle (Process, People, IT), MCB Consulting Services Ltd (MCB Consulting)
More informationCorporate Performance Management
Corporate Performance Management Proposed Review of Performance Packs Author: David O Brien and John Willshere Date: 02/05/14 1 Copyright 2014, Health and Social Care Information Centre. Contents Contents
More informationThe Scottish Wide Area Network Programme
The Scottish Wide Area Network Release: Issued Version: 1.0 Date: 16/03/2015 Author: Andy Williamson Manager Owner: Anne Moises SRO Client: Board Version: Issued 1.0 Page 1 of 8 16/04/2015 Document Location
More informationSenior Salary Information Disclosure
Senior Salary Information Disclosure Head of Marketing & Communications To lead on media and public relations, commensurate with policies and strategies developed by the Strategy and Commissioning Directorate
More informationA Three Year Investigation into the Triple Bottom Line Performance of Small and Micro Social and Environmental Enterprises in Developing Countries
A Three Year Investigation into the Triple Bottom Line Performance of Small and Micro Social and Environmental Enterprises in Developing Countries Synopsis Prepared for the SEED Initiative by: Heather
More informationTransforming vision into value : A BPM System design Case Study
B-BPM(1) Transforming vision into value : A BPM System design Case Study Dong LI Professor, Guanghua School of Management, Peking University Abstruct Business Performance Management System is a new trend.
More informationLessons learned from creating a change management framework
Lessons learned from creating a change management framework Author Melanie Franklin Director Agile Change Management Limited Contents Introduction 3 What is a Change Management Framework? 3 Why is it called
More informationRole Context & Purpose
Group Manager Children s Social Care Services Role Profile: Grade: Accountable to: Accountable for: Senior Manager Hay B Service Leader 3-6 direct line reports, plus circa 48 staff that these direct reports
More informationBridging the IT Business Gap The Role of an Enterprise Architect
Whitepaper Bridging the IT Business Gap The Role of an Enterprise Architect Today s enterprises understand the value that Information Technology (IT) can bring to their business. IT supports day-to-day
More informationOrganisational Change Management. Fusing People, Process and Technology www.h3partners.co.uk
Organisational Change Management Fusing People, Process and Technology www.h3partners.co.uk 3 OUR CREDENTIALS At H3 Partners, our mission is to provide clients with improved systems and processes to meet
More informationIntroduction to Business Continuity Planning
Introduction to Business Continuity Planning Business Continuity and Disaster Resilience Forum May 10, 2012 Rizal Ballroom A, Makati Shangri-la Manila, Philippines Dr Goh Moh Heng President BCM Institute
More informationMoving from compliance to engagement
Moving from compliance to engagement Moving from compliance to engagement Organisations invest millions annually in managing learning and systems that support regulatory compliance. But, compliance learning
More informationShell Mentoring Toolkit
Shell Mentoring Toolkit A reference document for mentors and mentees Human Resources LEARNING 25/07/2007 Copyright: Shell International Ltd 2006 CONTENTS What is Mentoring? 4 The Mentor s Role The Role
More informationThe future starts here. Let Swiss Life take care of your tomorrows, starting today.
The future starts here Let Swiss Life take care of your tomorrows, starting today. Swiss Life Singapore 1 Traditional values. New opportunities. At Swiss Life, we value expertise, experience and most of
More informationModule Three. Connected CRM Enterprise Transformation
Module Three Connected CRM Enterprise Transformation 1 Any organization can become more customer focused. It s just harder sometimes Product-centric P&L/Decision Segment-centric P&L/Decision Channel-centric
More informationOutcome Document The New Delhi Declaration on Inclusive ICTs for Persons with Disabilities: Making Empowerment a Reality
United Nations Educational, Scientific and Cultural Organization Organisation des Nations Unies pour l éducation, la science et la culture Outcome Document The New Delhi Declaration on Inclusive ICTs for
More informationScience aims to understand nature and engineering, is about creating what has never been. Theodore Von Kármán
- - Generic Syllabus NO DATES- Refer to the course web site on portal for the latest syllabus Course Outline Science aims to understand nature and engineering, is about creating what has never been. Theodore
More informationQuality Assurance Checklist
Internal Audit Foundations Standards 1000, 1010, 1100, 1110, 1111, 1120, 1130, 1300, 1310, 1320, 1321, 1322, 2000, 2040 There is an Internal Audit Charter in place Internal Audit Charter is in place The
More informationNICE Implementation Collaborative Concordat
NICE Implementation Collaborative Concordat Foreword Innovation has always been at the heart of the NHS. Access to innovative medicines, technologies, devices, diagnostics and treatments has transformed
More informationMANAGING DIGITAL CONTINUITY
MANAGING DIGITAL CONTINUITY Project Name Digital Continuity Project DRAFT FOR CONSULTATION Date: November 2009 Page 1 of 56 Contents Introduction... 4 What is this Guidance about?... 4 Who is this guidance
More informationLeveraging the Provider Incentive Program for Increased Functionality Beyond Meaningful Use
Leveraging the Provider Incentive Program for Increased Functionality Beyond Meaningful Use August 2012 Agenda! Goals and Background of Session! Perspectives on Meaningful Use (MU)! State EHR Incentive
More informationAmbulatory Service Redesign - Professional Practice Development and Patient-Centred Care
Poster Session HRT1317 Innovation Awards November 2013 Brisbane Ambulatory Service Redesign - Professional Practice Development and Patient-Centred Care Presenter(s): Roisin Dunne and Janet See Hospital
More informationInformation Governance
WHITE PAPER Information Governance Irrelevant, overhead or central to survival? Setting the information governance agenda Table of Contents Introduction... 1 Defining the importance of information governance...
More informationA FINEXTRA RESEARCH REPORT SPONSORED BY AXWAY MARCH 2015 OPERATIONAL INTELLIGENCE AND PAYMENTS MONITORING A REPORT ON A SURVEY BY FINEXTRA AND AXWAY
A FINEXTRA RESEARCH REPORT SPONSORED BY AXWAY MARCH 2015 OPERATIONAL INTELLIGENCE AND PAYMENTS MONITORING A REPORT ON A SURVEY BY FINEXTRA AND AXWAY OPERATIONAL INTELLIGENCE AND PAYMENTS MONITORING A
More informationUsing Enterprise Content Management Principles to Manage Research Assets. Kelly Mannix, Manager Deloitte Consulting Perth, WA.
Using Enterprise Content Management Principles to Manage Research Assets Kelly Mannix, Manager Deloitte Consulting Perth, WA November 2010 Agenda Introduction Defining ECM Understanding the Challenges
More informationEfficiency and reform in government corporate functions through shared service centres
REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 1790 SESSION 2010 2012 7 MARCH 2012 Cross government Efficiency and reform in government corporate functions through shared service centres 4 Key facts
More informationProfile. Leadership Development Programs. Leadership Development. Approach to Leadership Development
Profile Leadership Development Programs Leadership Development Strong leadership will support an organisation in implementing change and driving the organisation from where it is now to where it needs
More informationITIL Service Lifecycle Transition
ITIL Service Lifecycle Transition Course Details Course Code: Duration: Notes: ITILSL-Tran 5 days This course syllabus should be used to determine whether the course is appropriate for the students, based
More informationThe Importance of International Services Standardisation in Australia
15 May 2015 Australian Services Exports Productivity Commission Locked Bag 2, Collins Street Melbourne VIC 8003 Productivity Commission Study into Barriers to Growth in Australian Services Exports Standards
More informationConnect Renfrewshire
How the council will use its information and technology assets to achieve successful change Contents Strategy Context 2 Digital Delivery and Citizen Engagement 4 Operational Excellence and Transformation
More informationThe 2016 Monash University Handbook will be available from October 2015. This document contains interim 2016 course requirements information.
Master of Leadership Detailed Course Requirements The 2016 Monash University Handbook will be available from October 2015. This document contains interim 2016 course requirements information. Description
More informationNew Wheels of HR: Outsourcing. 1 P a g e New wheels of HR Outsourcing
New Wheels of HR: Outsourcing 1 P a g e New wheels of HR Outsourcing Abstract World over, outsourcing is the key trend shaping the future of Human Resource function and the role of HR. Commonly referred
More informationClient Reporting A strategic differentiator in a competitive private banking environment.
Synpulse Singapore Pte. Ltd. Management Consulting 8 Shenton Way #46-01 AXA Tower Singapore 068811 Phone +65 6229 5770 Fax +65 6229 5771 info@synpulse.com synpulse.com Client Reporting A strategic differentiator
More informationHuman Resource (HR) Management Strategy
Human Resource (HR) Management Strategy Appeal No. MAA00034 8 June 2011 This report covers the period 01 January to 31 December 2010. HR Seminar 2010 In brief Programme outcome: The overall outcome is
More informationProgram 7 Customer Focus. Council will be a customer focused organisation that is "Dedicated to Customers: Everyone. Everywhere.
Customer Focus Program Goal Council will be a customer focused organisation that is "Dedicated to Customers: Everyone. Everywhere. Every time" Program Description As an enabling program, Customer Focus
More informationNATIONAL QUALITY BOARD. Human Factors in Healthcare. A paper from the NQB Human Factors Subgroup
NQB(13)(04)(02) NATIONAL QUALITY BOARD Human Factors in Healthcare A paper from the NQB Human Factors Subgroup Purpose 1. To provide the NQB with a near final version of the Concordat on Human Factors
More informationPA: a force for transformation in Defence
PA: a force for transformation in Defence PA Consulting Group is a leading management, systems and technology consulting firm. Operating worldwide in more than 35 countries, PA draws on the knowledge and
More informationCopyright 2013 wolfssl Inc. All rights reserved. 2
- - Copyright 2013 wolfssl Inc. All rights reserved. 2 Copyright 2013 wolfssl Inc. All rights reserved. 2 Copyright 2013 wolfssl Inc. All rights reserved. 3 Copyright 2013 wolfssl Inc. All rights reserved.
More informationINEUM Kurt Salmon INE_06_0409_Logo_CMYK 14/12/2010. Ce fichier est un document d exécution créé sur Illustrator version CS3. K100
24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE INEUM Kurt Salmon M100 Y100 Managing Business Performance to Drive Growth and Profitability Managing Business Performance to Drive Growth and Profitability:
More informationEXECUTIVE S INTERNATIONAL RELATIONS STRATEGY
EXECUTIVE S INTERNATIONAL RELATIONS STRATEGY February 2014 Revised 26/02/14 THE EXECUTIVE S INTERNATIONAL RELATIONS STRATEGY 1. INTRODUCTION. 1.1 Key objectives of the Executive s Programme for Government
More informationProcurement Capability Standards
IPAA PROFESSIONAL CAPABILITIES PROJECT Procurement Capability Standards Definition Professional Role Procurement is the process of acquiring goods and/or services. It can include: identifying a procurement
More informationDigital Strategy. Digital Strategy. 2015 CGI IT UK Ltd. Digital Innovation. Enablement Services
Digital Strategy Digital Strategy Digital Innovation Enablement Services 2015 CGI IT UK Ltd. Contents Digital strategy overview Business drivers Anatomy of a solution Digital strategy in practice Delivery
More informationAdvanced Management Development Programme
Advanced Management Development Programme A series of short master class workshops focusing on advanced management skills, facilitator led and supplemented with group forum learning. Networking Skills
More informationTable II:8 Overview of the Management System of an Organization
Table II:8 Overview of the Management System of an Organization Inputs: people, money, equipment, facilities, supplies, people's ideas, people's time, etc. System Loop Major Functions Comments Planning
More informationPUTTING ANSWERS TO WORK
WWW.WIPRO.COM WIPRO CONSULTING SERVICES PUTTING ANSWERS TO WORK WITH THE EXPERTISE OF DEVELOPING STRATEGIES AND THE EXPERIENCE OF DELIVERING THEM, WIPRO CONSULTING SERVICES HELPS BUSINESSES GO FURTHER
More informationMastery approaches to mathematics and the new national curriculum
October 2014 Mastery approaches to mathematics and the new national curriculum Mastery in high performing countries The content and principles underpinning the 2014 mathematics curriculum reflect those
More informationBUILDING A HIGH PERFORMING SYSTEM. A business improvement plan for the Department for Education and Child Development
BUILDING A HIGH PERFORMING SYSTEM A business improvement plan for the Department for Education and Child Development BUILDING A HIGH PERFORMING SYSTEM 1 Contents Executive summary 3 Increasing local decision-making
More informationCyber threat intelligence and the lessons from law enforcement. kpmg.com/cybersecurity
Cyber threat intelligence and the lessons from law enforcement kpmg.com/cybersecurity Introduction Cyber security breaches are rarely out of the media s eye. As adversary sophistication increases, many
More informationThe South Staffordshire and Shropshire Health Care NHS Foundation Trust Digital Strategy 2014 2019
The South Staffordshire and Shropshire Health Care NHS Foundation Trust Digital Strategy 2014 2019 Peter Kendal Associate Director for Information Management and Technology Development 01/12/2014 1 Page
More informationFLEET MANAGEMENT TOOLKIT. RCV Regional Collaboration in Fleet Management
FLEET MANAGEMENT TOOLKIT RCV Regional Collaboration in Fleet Management PREFACE This Fleet Management Toolkit has been prepared for Rural Councils Victoria to document the outcomes of Project 4.4 Regional
More informationUsing Evaluation to Support a Results- Based Management System
Using Evaluation to Support a Results- Based Management System The E in M & E Evaluation Evaluation is the systematic and objective assessment of an ongoing or completed project, program or policy, including
More informationUnderstanding and Improving Customer Focus
Understanding and Improving Customer Focus How customer focus can help sustain and grow your organisation Module 1: Introduction to Customer Focus Last updated: December 2013 For more information and details
More informationIntegrating Health and Social Care in England: Lessons from Early Adopters and Implications for Policy
Knowledge base Integrating Health and Social Care in England: Lessons from Early Adopters and Implications for Policy Chris Ham Professor of Health Policy and Management John Oldham Honorary Senior Fellow
More informationStrategies For Setting Up Your Organisation For Success With Big Data. Kevin Long Business Development Director Teradata
Strategies For Setting Up Your Organisation For Success With Big Data Kevin Long Business Development Director Teradata Agenda Developing a big data strategy and plan that is aligned with your organisation
More informationService Offering. Company Profile. 2005 Allied Consulting Services Pte Ltd. All rights reserved
Service Offering Company Profile & Service Offering 2005 Allied Consulting Services Pte Ltd. All rights reserved Our Mission and Vision We want to be your partner of success creating lasting values in
More informationThe skills & structure of a world class corporate relations function. Prepared by November 2012
The skills & structure of a world class corporate relations function Prepared by November 2012 Agenda Welcome John Mahony Growing remit; shrinking world Mark Hutcheon The in-house perspective Andy Corrigan
More informationITIL. Lifecycle. www.alctraining.com.my. ITIL Intermediate: Continual Service Improvement. Service Strategy. Service Design. Service Transition
Take your ITIL skills to the next level ITIL Lifecycle ITIL Intermediate: Part of the complete ITIL Education Program Advance your career Add value to your organisation Gain credits towards ITIL Expert
More informationDevelop the skills to meet future challenges: Commonwealth Association of Tax Administrators courses for leaders, managers and auditors
Develop the skills to meet future challenges: Commonwealth Association of Tax Administrators courses for leaders, managers and auditors Prospectus 2016 Achieving Leadership Potential (ALP) is a course
More informationTechnology. Building Your Cloud Strategy with Accenture
Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and
More informationOperational Excellence using Lean Six Sigma Amit Dasgupta
Operational Excellence using Lean Six Sigma Amit Dasgupta Amit Dasgupta 1 Contents Introduction to Operational Excellence Deployment Practice Our Services Amit Dasgupta 2 Operational Excellence using Lean
More informationTHE CRANFIELD IT LEADERSHIP PROGRAMME
THE CRANFIELD IT LEADERSHIP PROGRAMME www.cranfield.ac.uk/som/itlp For IT executives who seek to develop their leadership capability and contribute, both strategically and operationally, to the performance
More information