PUTTING ANSWERS TO WORK
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1 WIPRO CONSULTING SERVICES PUTTING ANSWERS TO WORK WITH THE EXPERTISE OF DEVELOPING STRATEGIES AND THE EXPERIENCE OF DELIVERING THEM, WIPRO CONSULTING SERVICES HELPS BUSINESSES GO FURTHER THAN THEIR COMPETITORS. DO BUSINESS BETTER
2 Operating environment for global organizations is increasingly getting complex. IT is essential for transformation of functional areas to be in harmony with the business strategy. As change becomes the new normal in the business world, organizations today need to reinvent in order to excel. Wipro Consulting Services consults and leads organizational and business process transformation to improve performance, increase effectiveness, reduce costs and improve resilience. It introduces leading edge practices and offers business advisory, business and functional transformation, IT consulting and risk, and compliance services to many of the world s leading organizations, governments and institutions. OUR SERVICES WCS OFFERS BUSINESS-FOCUSED, FUNCTION-DRIVEN AND INFORMATION TECHNOLOGY-ENABLED DELIVERING SUSTAINABLE RESULTS AND A REAL BOTTOM-LINE IMPACT BUSINESS INFORMATION TECHNOLOGY ENABLEMENT PEOPLE Program Simplification by Design for Business Business Strategy & Target Operating Model Design Business Resilience Cost & Productivity Optimization Product Strategy and Design Enterprise Performance Customer Relationship Finance Operations Change IT Strategy IT Organisation Design and Operating Model IT for IT ERP Strategy and Design IT Spend Optimization Governance, Risk & Compliance Simplification by Design for IT Service Integration and Service Modeling HCM Technology Adoption and Excellence HCM Business Process Optimization HCM Target Operating Model Definition HCM Retain, Retrain and Engage Human Capital
3 HELPING YOU PROVIDE META FRAMEWORKS METHODOLOGY AND SOLUTIONS VALUE DELIVERD Discover Diagnose Design ToM Build Implement Identification & prioritization of investment portfolios for transformation Simplification By Design Human Capital Business Resilience Demand Sensing Supply Chain Resilience TOP-DOWN BUSINESS PERSPECTIVE BOTTOM-UP OPERATIONAL PERSPECTIVE Service Integration & Service Modeling Global Business Services Business Operational Excellence Advisory Business Information Technology Enablement Program Governance & execution of cross functional client initiatives Enhancement of business scalability Development of solutions focused on both upstream and downstream of IT Capability augmentation through a customized approach Enterprise Performance Cyber Security Value at Risk & Assessment Framework Customer Experience (CX) Service Resilience Cost and Pace of Change CHANGE MANAGEMENT GOVERNANCE Human Capital Cyber Security Consulting Facilitation of sustainable change Enhancement of RoI through transformation Cyber security diagnostics & value at risk assessments VALUE REALIZATION MANAGEMENT WE HELP REALIZE VALUE THROUGH WCS PRACTICES AND OFFERINGS WCS PRACTICES AND OFFERINGS F&A GRC HRBCM IS PE VCM CS PM Finance and Accounting (F&A) services support CFOs in meeting business challenges, delivering revenue growth, achieving better operating margin, increasing shareholder value and improving asset efficiency. Governance, Risk and Compliance (GRC) services address an organization s challenges around security compliance, enterprise-wide risk management, business continuity and security assessment through targeted solutions. Human Capital and Business Change (HRBCM) services enable clients to plan and execute an achievable roadmap for transforming their people practices, from optimizing their HR delivery model to deploying new cloud technologies and using HR data to make better decisions. Industry Services (Government) provide comprehensive consulting solutions and services, including consultancy and advisory services to government departments and ministries at central/federal, state, local levels, state/central PSUs etc. in India and across the world to effectively deliver citizen services. Process Excellence (PE) services enable clients to respond effectively to complex operating models, rising costs, continually shifting regulations and market conditions through its re-engineering expertise and proprietary meta framework (Simplification by Design) across business and IT processes. Value Chain (VCM) services enable a holistic and integrated approach through a combination of inward-focused supply chain (SCM) and externallyoriented customer relationship management (CRM). Cyber Security Consulting enables to think, consult, and sell via value at risk assessment and cyber security diagnostics and pull through for tool enabled enterprise security services. Program (PM) Governance & execution of multi-functional initiatives across Business, Operations, Technology & Infrastructure. The team consists of former directors with minimum of 25 years' experience in successfully designing & delivering programs for clients globally. Our offering are delivered by our consultants based across North America, Western Europe, India, the Middle East, Africa and the Asia Pacific. As a business unit of Wipro, we are able to offer end-to-end 360 degree services, from strategy to design to implementation, combining the benefits of proximity and global leverage.
4 WHY WCS? WIPRO CONSULTING SERVICES FOCUSES ON INCREASE IN REVENUE 1 2 Client centric go-to-market structure Deep industry and advanced technology focus $ DIFFERENTIATE AT THE FRONT 3 Integrated consulting capability SHAREHOLDER VALUE OPERATIONALIZE THE STRATEGY $ REDUCE OPERATING COSTS STANDARDIZE AT THE CORE Process assets Automation and non linear models Technology accelerators VALUE DRIVERS THEMES INITIATIVES KEY ENABLERS COLLABORATING WITH CUSTOMERS TO DO BUSINESS BETTER Differentiated client engagement - Differentiation at the front through industry and client insight Deep industry insights - Uncovering key characteristics of industries and offering unique solutions End to end services - Helping customers operationalize the strategy; integration with Wipro IT, product engineering and BPO services; process and technical expertise; ownership of business outcomes and enhancement of value realization through innovative solutions Strategic partnerships degree relationship; collaborative offerings and innovation with market leaders in ERP, supply chain, accounting and CRM tools and solutions People global consultants with domain expertise; local presence in four continents and extensive cross-industry experience and members of the prestigious Consultancies Association Centre for excellence - Solutions aligned to industry pain points, meta frameworks, templates and accelerators; knowledge and expertise of delivering global projects across industries; global delivery model targeting faster, efficient and business aligned KPIs Innovation at work - Engage, retain, develop for enabling transformation, investment in next-gen technologies Thought leadership - Teaching cases and thought papers in Harvard Business School, Knowledge@Wharton, and other prestigious journals In-house research wing - Global Research Competency Center to help our clients with product and market expansion
5 OUR SUCCESS STORIES #1 GLOBAL SOFTWARE & ENTERTAINMENT COMPANY $250m REDUCTION OF OBSOLETE INVENTORY TOP LINE REVENUE INCREASE $250m - $400m #3 LEADING TECHNOLOGY COMPANY Account Reconciliation solution led to more than 50% reduction in the audit fees and brought more than 50% reduction in manual efforts. Also helped the finance organisation in reducing the monthly close cycle by 2 days Redesigned entire global supply chain for physical products using leading edge analytics and supply chain segmentation matching hundreds of products to customers based on cost and velocity Developed new operating model, processing, requirements & IT platform (APO) #2 LARGE GLOBAL PHARMACEUTICAL MAJOR Helped drive Service Excellence program through internal SIAM function, creating a robust and repeatable framework for TCO reduction in application support 17% Support cost optimization through proactive problem management, user experience enhancement, location and resource synergies driven by SIAM #4 TOP TIER INVESTMENT BANK Facilitated seamless movement to the captive IT operating model for the bank s first captive centre by executing a robust change management strategy MORE THAN 15 MAJOR 100 ESCALATIONS AND CLOSE TO A HELPDESK CALLS WERE AVOIDED during the critical go-live period. Effective engagemet led to retention of more than 20 colleagues identified as key talent at risk
6 ABOUT WIPRO LTD. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 150,000, serving clients in 175+ cities across 6 continents. For more information, please visit DO BUSINESS BETTER CONSULTING SYSTEM INTEGRATION BUSINESS PROCESS SERVICES CORPORATE OFFICE, WIPRO LIMITED, DODDAKANNELLI, SARJAPUR ROAD, BANGALORE , INDIA. TEL : +91 (80) , FAX : +91 (80) Wipro Limited 2015 IND/B&T/Jan-Dec 2015
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