Professional Programs and Training

Transcription

1 Professional Programs and Training Accounting, Financial Planning and Payroll Health and Safety and OSHA Human Resources Polymers and Coatings Quality and Continuous Improvement Test Prep and Certifications January June 2014 emich.edu/noncredit extended programs

2 Professional Programs and Training January June 2014 TABLE OF CONTENTS 1 Accounting, Financial Planning and Payroll 2 Health and Safety and OSHA 8 Human Resources 11 Polymers and Coatings 14 Quality and Continuous Improvement 18 Test Prep and Certifications 21 Registration Form and General Information

3 Accounting, Financial Planning and Payroll Financial Planning Certificate Program EMU s Financial Planning Certificate program is a non-credit program fulfilling a growing demand among financial planning professionals for the CERTIFIED FINANCIAL PLANNER CFP certification. Those successfully completing this board-registered program are qualified to sit for the CFP certification examination. The program consists of seven courses covering principles of financial planning, insurance, investments, retirement, personal income tax, estate planning and the new financial plan pesentation course. All courses follow guidelines established by Certified Financial Planner Board of Standards Inc. For more information about CFP certification, visit cfp.net or call Certified Financial Planner Board of Standards Inc. owns the marks CFP, CERTIFIED FINANCIAL PLANNER which it awards to individuals who successfully complete initial and ongoing certification requirements. Eastern Michigan University does not certify individuals to use the CFP, CERTIFIED FINANCIAL PLANNER and certification marks. CFP certification is granted only by Certified Financial Planner Board of Standards Inc. to those persons who, in addition to completing an educational requirement such as this CFP Board-Registered Program, have met its ethics, experience and examination requirements. CFP Principles of Financial Planning CEUs 3.0 Cost $695 Length 12 weeks/hybrid, six class meetings Dates Mondays, Jan. 20, Feb. 3, 17, March 3, 17, 31, 6 9 p.m., EMU Livonia Provides an overview of the financial planning process, CFP examination and the other courses in this program. Topics include the planning process, client interactions, time value of money, personal financial statements, cash flow and debt management, asset acquisition, education planning, plan integration, ethics and specific techniques used by financial planners. Helpful for individuals interested in developing and managing their own financial portfolio and personalized retirement plan. Course meets 12 weeks with six classroom meetings and online assignments on weeks the course doesn t meet. CFP Income Tax Planning CEUs 3.0 Cost $695 Length 12 weeks/hybrid, six class meetings Dates Tuesdays, Jan. 21, Feb. 4, 18, March 4, 18, April 1, 6 9 p.m., EMU Livonia Focuses on principles, current law, the impact of income taxation on financial planning for individuals, couples and families in their roles as investors, employees and business owners. Course meets 12 weeks with six classroom meetings and online assignments on weeks the class does not meet. CFP Investment Planning CEUs 3.0 Cost $695 Length 12 weeks/hybrid, six class meetings Dates Wednesdays, Jan. 22, Feb. 5, 19, March 5, 19, April 2, 6 9 p.m., EMU Livonia Provides an understanding of various types of securities traded in financial markets, investment theory and practice, portfolio construction and management and investment strategies and tactics. Course meets 12 weeks with six classroom meetings and online assignments on weeks the class does not meet. CFP Capstone, Financial Development Course CEUs 3.0 Cost $695 Length 12 weeks, online Dates Jan. 20 April 11, or May 19 Aug. 8, or Sept. Nov. This capstone course requirement has been designed to enhance the knowledge, skills and abilities of individuals seeking to attain CFP certification and implement an assessment of their ability to deliver professional and competent financial planning services to the public. This course is entirely online and is somewhat self-paced. CFP Retirement Planning CEUs 3.0 Cost $695 Length 12 weeks/hybrid, six class meetings Dates May 19 Aug. 8, Covers public and private retirement plans, including Social Security, Medicare and Medicaid. Topics include: defined benefit and defined contribution plans and deferred compensation plans, as well as lifestyle choices and medical issues facing individuals in retirement. Course meets 12 weeks with six classroom meetings with online assignments on weeks the class does not meet. Specific nights to be determined. 1 Professional Programs and Training January June 2014

4 2 Accounting, Financial Planning and Payroll CFP Estate Planning CEUs 3.0 Cost $695 Length 12 weeks/hybrid, six class meetings Dates May 19 Aug. 8, 6 9 p.m., EMU Livonia Focuses on the efficient conservation and transfer of wealth, consistent with a client s goals, including the legal, tax, financial and non-financial aspects of this process. Other topics include trusts, wills, probate advanced directives, charitable giving, wealth transfers and related taxes. Course meets 12 weeks with six classroom meetings and online assignments on weeks the class does not meet. Specific nights to be determined. CFP Insurance Planning CEUs 3.0 Cost $695 Length 12 weeks/hybrid, six class meetings Dates Sept. Nov. 6 9 p.m., EMU Livonia An introduction to risk management and insurance decisions in personal financial planning, including insurance for life, health, disability, property risks, annuities, group insurance and long-term insurance. Course meets 12 weeks with six classroom meetings and online assignments on weeks the class does not meet. Specific nights to be determined. PayTrain Mastery Skills CEUs 3.3 Cost $995 (includes books and materials) Length 12 weeks Dates Thursdays, Jan. 16 April 3, 6 9 p.m., EMU Livonia A comprehensive course providing you with a solid understanding of advanced payroll topics necessary for payroll managers and supervisors. Ideal for experienced payroll professionals seeking compliance training/professional development of CPP certification preparation. For success on the CPP exam, this course should be taken after completing PayTrain Fundamentals. PayTrain Fundamental Skills CEUs 2.2 Cost $795 (includes books and materials) Length Eight weeks Dates Thursdays, Sept. 18 Nov. 6, 6 9 p.m., EMU Livonia Teaches fundamental payroll calculations and applications necessary for individuals new to the payroll industry, who support the payroll industry or are preparing for the FPC or CPP certification examinations. Provides the basic knowledge and skills required to maintain payroll compliance and prevent costly penalties. These calculations are critical to successfully passing the FPC and CPP exams and not covered in PayTrain Mastery. Personal Spending and Budgeting Cost Length Date Free Two hours Friday, Jan. 31, 1:30 3:30 p.m., EMU Student Center, Room 300 Learn to take responsibility for your own financial well-being and manage your personal spending habits more carefully. This seminar helps you set financial goals and objectives, relieve financial stress, set up and live with a budget and reduce expenses and bad credit habits. Using Credit Carefully Cost Length Date Free Two hours Friday, Feb. 7, 1:30 3:30 p.m., EMU Student Center, Room 301 Learn about how credit affects your personal budget. Covers how your credit score is computed and who sees it. Gain tips on improving your credit score. Learn how to negotiate better payment plans, action plans to get out of debt and when bankruptcy becomes an option. Health and Safety and OSHA 10-Hour Construction Industry Outreach Training Program CEUs 1.0 Cost $295 Date May 20 21, 8 a.m. 4 p.m.; and 8 a.m. noon, EMU Livonia Intended to provide entry-level construction workers general awareness on recognizing and preventing hazards. Covers a variety of construction safety and health topics. OSHA recommends this training should emphasize hazard identification, avoidance, control and prevention, not OSHA standards. 10-Hour General Industry Outreach Training Program CEUs 1.0 Cost $295 Date May 20 21, 8 a.m. 4 p.m.; and 8 a.m. noon, EMU Up North Intended to provide entry-level, general industry workers awareness on recognizing and preventing hazards on a general industry site. Covers a variety emich.edu/noncredit

5 of general industry safety and health topics which a worker may encounter in a workplace. OSHA recommends this training should emphasize hazard identification, avoidance, control and prevention, not OSHA standards. 30-Hour Construction Industry Outreach Training Program CEUs 3.0 Cost $800 Date June 24 27, 8 a.m. 5 p.m., EMU Livonia Intended to provide a variety of training to workers with some safety responsibility. Workers must receive additional training on hazards specific to their job. Training emphasizes hazard identification, avoidance, control and prevention, not OSHA standards. 30-Hour General Industry Outreach Training Program CEUs 3.0 Cost $800 Date June 24 27, 8 a.m. 5 p.m., EMU Up North Intended to provide training to workers with some safety responsibility. Workers must receive additional training on hazards specific to their job. Training should emphasize hazard identification, avoidance, control and prevention, not OSHA standards. Confined Space Entrant and Attendant CEUs 0.7 Cost $295 Date June 6, 8 a.m. 4 p.m., EMU Brighton Designed for those who must enter and work in confined spaces. Covers roles of entrants and attendants, regulations, emergency response, personal protective equipment and lockout. Confined Space Entry Supervisor CEUs 0.7 Cost $295 Date June 20, 8 a.m. 4 p.m., EMU Brighton Intended for those who have overall responsibility for confined space operation. Learn to assess the types and characteristics of confined spaces along with the chemical, mechanical and physical hazards, test instrument and safety equipment and prepare an entry permit. Confined Space Rescue Team CEUs 0.7 Cost $295 Date June 13, 8 a.m. 4 p.m., EMU Brighton Designed for those who are members of a confined space rescue team. Enables you to determine the safest emergency response actions, search procedures and rescue procedures. Must be taken with CS Entrant/Attendant. DOT Compliance 49 CFR CEUs 1.4 Cost $525 Dates Feb , 8 a.m. 4 p.m., Ypsilanti July 29 30, 8 a.m. 4 p.m., EMU Livonia Fulfills the 49 CFR Part 172 training requirements. Recommended for individuals responsible for plantlevel DOT compliance: shipping supervisors, dock foremen, environmental safety staff. DOT Hazardous Materials Handling CEUs 0.4 Cost $125 Date May 9, 8 a.m. noon, EMU Livonia Intended for those who load, unload, or handle hazardous materials in transportation. Learn to recognize hazardous materials, package and vehicle markings, labels and placards and understand function-specific requirements and procedures for packing, loading, unloading and movement of HazMats incidental to transportation. Topics covered also include general familiarization with HazMat regulations, safety, security awareness and security plan requirements. Fall Protection/ Competent Person CEUs 0.7 Cost $295 Length Eight contact hours Provides workers who climb with the proper skills for continuous and effective protection from falls. Practical methods for using varied safety equipment prepares you to also function as a competent person. Complies with OSHA compliance guidelines and ANSI standards. HAZWOPER Emergency Responder Refresher CEUs 0.7 Cost Call for a quote Length One day Intended for members of the spill team engaged in work site, incidental or emergency response and clean up. Enables you to recognize various hazards associated with released materials and use safe, methodical response procedures. It meets OSHA HAZWOPER Emergency Response annual refresher training requirements. Professional Programs and Training January June

6 4 Health and Safety and OSHA HAZWOPER Technician Level (24 Hour) CEUs 2.4 Cost Call for a quote Length Three days Designed for personnel who respond to releases or potential releases of hazardous substances or who perform maintenance at TDS facilities. They may assume a more aggressive role in response to a release and may perform actions to stop the release or clean up the spill. They may plug, patch, repair, absorb, over pack, etc., in order to mitigate the incident. Incident Commander All Risk/All Hazard (8 Hour) Cost $295 Date Jan. 24, 8 a.m. 4 p.m., EMU Livonia Designed for local supervisors or team leaders who need to be prepared to respond to any incident or emergency affecting their facility or organization. Emphasis is given to developing and implementing an all risk emergency response plan, the value of pre-planning for any unexpected emergency or event and your organization s role in a community-wide or larger incident. Prerequisite: None, however a minimum of 24 hours of First Responder: Operations Level training is required to meet the requirements of 29 CFR Incident Commander. Lead and Asbestos Awareness CEUs 0.3 Cost Call for a quote. Length Three hours Learn how to protect yourself from health effects of exposure to lead and asbestos; use safe work practices; recognize typical lead and asbestos containing materials; and understand U.S. OSHA and MIOSHA standards for lead and asbestos as well as U.S. EPA and MDEQ air pollution regulations for asbestos. OTI 2015 Hazardous Materials CEUs 2.8 Cost $800 Dates Feb , 8 a.m. 4 p.m., EMU Livonia Aug. 5 8, 8 a.m. 4 p.m., EMU Livonia Shortened version of OTI #2010; covers OSHA general industry standards and integrates materials from other consensus and proprietary standards relating to hazardous materials. Included are flammable and combustible liquids, compressed gases, LP-gases and cryogenic liquids. Related processes such as spraying and dipping are covered, as well as electrical equipment. emich.edu/noncredit OTI 2045 Machinery and Machine Guarding Standards CEUs 2.8 Cost $800 Dates March 4 7, 8 a.m. 4 p.m., EMU Brighton Sept , 8 a.m. 4 p.m., EMU Livonia Familiarizes you with various types of common machinery and the related safety standards. Guidance is provided on the hazards associated with various kinds of machinery and the control of hazardous energy sources (lockout/tagout). Presents an approach to machinery inspection enabling you to recognize hazards and provide options to achieve abatement. These hazards include mechanical motions and actions created by points of operation and other machinery processes. OTI 2225 Respiratory Protection CEUs 2.8 Cost $800 Date June 17 20, 8 a.m. 4 p.m., EMU Brighton Covers the requirements for the establishment, maintenance and monitoring of a respirator program. Topics include terminology, OSHA standards, NIOSH certification and medical evaluation recommendations. Program highlights include laboratories on respirator selection, qualitative fit testing and the use of a large array of respiratory and support equipment for handson training. OTI 2255 Principles of Ergonomics CEUs 2.1 Cost $725 Date Jan , 8 a.m. 4 p.m., EMU Brighton Covers the use of ergonomic principles to recognize, evaluate and control work place conditions causing or contributing to musculoskeletal and nerve disorders. Topics include work physiology, anthropometry, musculoskeletal disorders, use of video display terminals and risk factors such as vibration, temperature, material handling, repetition and lifting and transfers in health care. Course emphasis is on industrial case studies covering analysis and design of workstations and equipment, laboratory sessions in manual lifting, and coverage of current OSHA compliance policies. See emuosha.org for future dates.

7 OTI 2264 Permit-Required Confined Space Entry CEUs 2.1 Cost $725 Dates March 25 27, 8 a.m. 4 p.m., EMU Livonia Sept. 9 11, 8 a.m. 4 p.m., EMU Brighton Designed to enable you to recognize, evaluate, prevent and abate safety and health hazards associated with confined space entry. Technical topics include the recognition of confined space hazards, basic information about instrumentation used to evaluate atmospheric hazards and ventilation techniques. Features workshops on permit entry classification and program evaluation. OTI 3015 Excavation, Trenching and Soil Mechanics CEUs 2.1 Cost $725 Date May 6 8, 8 a.m. 4 p.m., EMU Livonia Focuses on OSHA standards and on the safety aspects of excavation and trenching. You re introduced to practical soil mechanics and its relationship to the stability of shored and unshored slopes and walls of excavations. Various types of shoring (wood timbers and hydraulic) are covered. Testing methods are demonstrated allowing you to use instruments such as penetrometers, torvane shears and engineering rods. OTI 3095 Electrical Standards CEUs 2.8 Cost $800 Dates Feb , 8 a.m. 4 p.m., EMU Livonia Aug , 8 a.m. 4 p.m., EMU Brighton Shortened version of # Designed to provide you with a survey of OSHA s electrical standards and the hazards associated with electrical installations and equipment. Topics include single- and threephase systems, cord- and plug-connected and fixed equipment, grounding, ground fault circuit interrupters and safety-related work practices. Emphasis placed on electrical hazard recognition and OSHA policies and procedures. Receive instruction on safe and correct use of your electrical testing equipment. OTI 3115 Fall Protection CEUs 2.1 Cost $725 Dates March 19 21, 8 a.m. 4 p.m., EMU Livonia Nov. 6 8, 8 a.m. 4 p.m., EMU Livonia Provides an overview of state-of-the-art technology for fall protection and current OSHA requirements. Topics covered include the principles of fall protection, the components of fall arrest systems, the limitations of fall arrest equipment and OSHA policies regarding fall protection. Course features a one-day field exercise demonstrating fall protection equipment. OTI 500 Trainer Course for the Construction Industry Standard CEUs 2.8 Cost $800 Dates Jan , 8 a.m. 4 p.m., EMU Livonia March 11 14, 8 a.m. 4 p.m., EMU Livonia May 13 16, 8 a.m. 4 p.m., EMU Livonia July 15 18, 8 a.m. 4 p.m., Findlay, Ohio Sept , 8 a.m. 4 p.m., EMU Livonia Designed for personnel in the private sector interested in teaching the 10- and 30-hour construction safety and health outreach program to employees and other interested groups. Special emphasis is placed on topics required in the 10- and 30-hour programs as well as the most hazardous, using OSHA standards as a guide. Be briefed on effective instructional approaches and the effective use of visual aids and handouts. Allows you to become a trainer in the OSHA Outreach Training Program, conduct both 10- and 30-hour construction safety and health courses and issue cards to participants after verifying course completion. Prerequisites: Course #510 and five years of construction safety experience. A college degree in occupational safety and health, a Certified Safety Professional (CSP) or a Certified Industrial Hygienist (CIH) designation, in the applicable training area may be substituted for two years of experience. Coming Soon! Rigging and Material Moving EMU is developing a two-day course on safety techniques related to rigging and material moving. Check our Web site in 2014 for future dates: 5 Professional Programs and Training January June 2014

8 6 Health and Safety and OSHA OTI 501 Trainer Course for the General Industry Standard CEUs 2.8 Cost $800 Dates Jan , 8 a.m. 4 p.m., EMU Livonia March 11 14, 8 a.m. 4 p.m., EMU Livonia May 13 16, 8 a.m. 4 p.m., EMU Livonia July 15 18, 8 a.m. 4 p.m., EMU Brighton Sept , 8 a.m. 4 p.m., EMU Livonia Designed for personnel in the private sector interested in teaching the 10- and 30-hour general industry safety and health outreach program to employees and other interested groups. Special emphasis is placed on topics required in the 10- and 30-hour programs as well as the most hazardous, using OSHA standards as a guide. Be briefed on effective instructional approaches and the effective use of visual aids and handouts. Allows you to become a trainer in the OSHA Outreach Training program, conduct both 10- and 30-hour general industry safety and health courses and issue cards to participants after verifying course completion. Prerequisite: Course #511 and five years of general industry safety experience. A college degree in occupational safety and health, a Certified Safety Professional (CSP) or a Certified Industrial Hygienist (CIH) designation, in the applicable training area may be substituted for two years of experience. OTI 502 Update Course for Construction Industry Outreach Trainers CEUs 2.1 Cost $600 Dates Jan , 8 a.m. 4 p.m., Findlay, Ohio April 15 17, 8 a.m. 4 p.m., EMU Livonia July 22 24, 8 a.m. 4 p.m., EMU Livonia Designed for personnel in the private sector who have completed course #500, Trainer Course in Occupational Safety and Health Standards for the Construction Industry, and who are authorized trainers in the OSHA Outreach Training Program. Provides an update on such topics as OSHA construction standards, policies and regulations. Prerequisite: Course OTI 500 OTI 503 Update Course for General Industry Outreach Trainers CEUs 2.1 Cost $600 Dates Jan , 8 a.m. 4 p.m., EMU Brighton April 15 17, 8 a.m. 4 p.m., EMU Livonia July 22 24, 8 a.m. 4 p.m., EMU Livonia emich.edu/noncredit Designed for private sector personnel who have completed course #501 Trainer Course in Occupational Safety and Health Standards for General Industry and are authorized trainers in the OSHA Outreach Training Program. Provides an update on OSHA general industry standards and OSHA policies. Prerequisite: Course OTI 501 OTI 510 Occupational Safety and Health Standards for Construction CEUs 2.8 Cost $800 Dates Feb. 4 7, 8 a.m. 4 p.m., EMU Livonia April 1 4, 8 a.m. 4 p.m., EMU Livonia June 10 13, 28 a.m. 4 p.m., Findlay, Ohio Aug , 28 a.m. 4 p.m., EMU Livonia For private sector personnel covers OSHA policies, procedures and standards, as well as construction safety and health principles. Topics include scope and application of the OSHA construction standards. Special emphasis is placed on the most hazardous areas, using OSHA standards as a guide. OTI 511 Occupational Safety and Health Standards for General Industry CEUs 2.8 Cost $800 Dates Feb. 4 7, 8 a.m. 4 p.m., EMU Livonia April 1 4, 8 a.m. 4 p.m., EMU Livonia June 10 13, 8 a.m. 4 p.m., EMU Brighton Aug , 8 a.m. 4 p.m., EMU Livonia For private sector personnel. Covers OSHA policies, procedures and standards, as well as general industry safety and health principles. Topics include scope and application of the OSHA general industry standards. Special emphasis is placed on the most hazardous areas, using OSHA standards as a guide. Also offered online. OTI 521 Guide to Industrial Hygiene CEUs 2.8 Cost $800 Dates March 25 28, 8 a.m. 4 p.m., EMU Livonia Sept. 9 12, 8 a.m. 4 p.m., EMU Brighton Addresses industrial hygiene practices and related OSHA regulations and procedures. Topics include permissible exposure limits, respiratory protection, engineering controls, hazard communication, OSHA sampling procedures and strategy, workplace health program elements and other industrial hygiene topics. Features workshops in health hazard recognition, OSHA health standards and a safety and health program workshop. Also offered online.

9 OTI 7100 Introduction to Machinery and Machine Safeguarding CEUs 0.7 Cost $195 Dates Feb. 25, 8 a.m. 4 p.m., Ypsilanti July 31, 8 a.m. 4 p.m., EMU Livonia Increases your knowledge in proper machine safeguarding techniques and highlights the benefits of guarding machinery. It is the employer s responsibility to identify and select the safeguard necessary to protect employees and others in the work area, as well as provide appropriate training in safe work practices. Knowing when and how to properly safeguard machinery can reduce or eliminate the potential for accidents and injuries. OTI 7115 Lockout/Tagout CEUs 0.7 Cost $195 Dates Feb. 26, 8 a.m. 4 p.m., Ypsilanti Aug. 1, 8 a.m. 4 p.m., EMU Livonia Learn about the role and responsibility of the employer in developing and implementing an energy control program or lock-out/tag-out (LOTO) for the protection of workers while performing servicing and maintenance activities on machines and equipment. Learn to detect hazardous conditions and implement control measures as they relate to the control of hazardous energy. Designed to assist in the development and implementation of energy control programs, including written isolation procedures; training for authorized and affected employees; and periodic inspection of energy control procedures. Topics include the understanding and application of definitions relating to OSHA s Control of Hazardous Energy Standard, types of hazardous energy, energy isolation options, written program requirements and training guidelines. Be able to explain the importance of energy control programs, procedures, training, audits and methods of controlling hazardous energy, and demonstrate the knowledge and skills required to safely perform servicing and maintenance activities. OTI 7120 Introduction to Combustible Dust Hazards CEUs 1.4 Cost $525 Date May 1 2, 8 a.m. 4 p.m., Ypsilanti Enhance your awareness of the hazards posed by combustible dust. Gain the knowledge and strategies to assure employee safety while using or producing materials generating combustible dust. Focuses on recognizing the hazards and risks associated with combustible dust, as well as developing the controls and strategies to help you prevent or mitigate combustible dust fires and explosions. Key topics include: combustible dust explosions as a national problem, recognized control and mitigation methods, and control of electrical installation hazards for combustible dust areas. OTI 7500 Introduction to Safety and Health Management CEUs 0.7 Cost $195 Dates Jan. 28, 8 a.m. 4 p.m., EMU Brighton July 25, 8 a.m. 4 p.m., EMU Livonia Using interactive assignments and thought-provoking group projects, you ll come away with a strong understanding of the benefits in implementing a safety and health management system in the workplace. Health and Safety Professional: General Industry Certificate Online Enhance your career development and improve your marketability in the workplace through the completion of Eastern Michigan University s online Health and Safety Professional: General Industry certificate program. Occupational Safety and Health Standards General Industry Hazardous Materials Principles of Ergonomics Permit-Required Confined Spaces Industrial Hygiene Fall Protection/Competent Person For more information, visit emuosha.org/cert_program 7 Professional Programs and Training January June 2014

10 Health and Safety and OSHA Health and Safety Professional: General Industry Online CEUs 13.3 Cost $3,845 Length 133 contact hours Enhance your career development and improve your marketability through the completion of EMU s Online Health and Safety Professional: General Industry. This instructor-facilitated, 133 contact-hour program includes the following topics: occupational safety and health standards for general industry, hazardous materials, permit-required confined spaces, principles of ergonomics applied to workrelated musculoskeletal disorders, industrial hygiene and fall protection/competent person OTI 7505 Introduction to Accident Investigation CEUs 1.4 Cost $475 Dates April 29 30, 8 a.m. 4 p.m., Ypsilanti Sept , 8 a.m. 4 p.m., EMU Livonia Provides an introduction to basic accident investigation, procedures and describes accident analysis techniques. Helps you gain skills to conduct an effective accident investigation at your workplace. OTI 7845 Record Keeping CEUs 0.4 Cost $125 Date Aug. 8, 8 a.m. 12 p.m., EMU Livonia Assists employers in identifying and fulfilling their responsibilities for posting and maintaining records of illnesses and injuries and reporting specific cases to OSHA. Human Resources SHRM Learning System CEUs 3.3 Cost $995 for SHRM members; $1025 for non-members and online Length 11 weeks, all courses meet 6 9 p.m., except Saturday option. Dates Mon., Feb. 3 April 14, EMU Livonia Tues., Feb. 4 April 15, Southfield Wed., Feb. 5 April 16, Troy Thurs., Feb. 6 April 17, Ann Arbor Sat., Feb. 15, 22, March 8, 22, April 5, 12, EMU Livonia Online, Feb. 17 May 2 The 2014 SHRM Learning System for PHR / SPHR Preparation Certification is designed primarily for individuals seeking a Professional in Human Resources (PHR ) or Senior Professional in Human Resources (SPHR ) certification. This intensive, eleven-week program combines expert instruction with the SHRM Learning System, so you ll learn faster, retain more knowledge and stay on track as you prepare for the exam. This course is offered in partnership with the Society for Human Resource Management (SHRM), the world s largest association devoted to human resource management. Thousands of HR professionals have earned their PHR or SPHR certifications by using the SHRM Learning System, the #1 ranked certification prep tool. The 2014 SHRM Learning System is filled with new features, including innovative SmartStudy tools helping streamline your study time and build confidence for passing the certification exam. HR professionals planning to take the PHR or SPHR certification exam PHR professionals seeking to upgrade their certification to SPHR Certified HR professionals needing credits for PHR /SPHR recertification HR practitioners seeking professional development to advance their careers Experienced managers who are new to the HR field Other mid-level managers pursuing a career change or promotion. For information about registration, call or non.credit@emich.edu. For questions regarding course content, contact Fraya Wagner- Marsh, Ph.D., SPHR, GPHR at or fraya.wagner@emich.edu. PHR/SPHR Certification For information regarding the PHR or SPHR exams, visit hrci.org. Do not send the HRCI examination fee to EMU. The HRCI exam application will be available the first night of the class. While no single course of study guarantees success on the HRCI examinations, thousands of individuals have used the SHRM Learning System to effectively prepare for the exams. 8 emich.edu/noncredit

11 Business Ethics for the HR Professional CEUs 18 recertification hours Cost $550 Length Six weeks Dates April 14 May 23, Online Explores ethics and the related problems and concerns from the human resource professional s perspective. Makes use of case studies, podcasts, videos, class discussions and activities to help you better understand the ethical implications of many business decisions. Course topics include stakeholder Identification and analysis, corporate social responsibility, ethical issues in business, ethical reasoning models and development of ethical codes of conduct, Sarbanes Oxely and whistle blowing protections, business and media, and employees and the corporation. Unions: Everything You Always Wanted to Learn About Working in a Union Environment CEUs 12 recertification hours Cost $425 Length Four weeks Dates April 28 May 23, Online Presents the background necessary to examine top management strategic decision-making regarding unions as well as day-to-day union worker-management interactions. Learn about the early years of the labor movement in the U.S. An examination of Federal Labor laws aids in understanding the growth of the unions in the 1930 s and beyond. Cover Unfair Labor Practices (ULPs) by both management and unions, explore the collective bargaining process and current trends in union organizing that could affect your workplace. Labor contract administration and grievance management as well as mediation and arbitration handling will be illustrated as well as methods and skills necessary for change in management-union relationships together with strategies for maintaining a non-union environment. Financial Management for the HR Professional CEUs 16 recertification hours Cost $550 (includes books and materials) Length Five weeks/three class meetings Dates Fall 2014 Instructor Morgan Milner, Ph.D. teaches you the fundamentals underlying the flow of financial information used for the preparation and interpretation of financial statements. Learn to present proof that the return on investment in human resources is valuable to the profitability of the company. Class meets for five weeks with three class meetings and three hours of online work on the weeks the class does not meet. SHRM Essentials of Human Resource Management Certificate Program CEUs 1.5 Cost $540 includes books and materials Dates March 10 April 18, online An introductory course offering a comprehensive overview of the human resource function. If you re new to human resources or need to strengthen your employee management skills, this program is for you. Knowledge of the essentials can improve valuable on-the-job effectiveness, protect your small business from needless litigation and help advance your career. The course arms you with practical skills you can immediately apply to your own situation. Offered in partnership with the Society for Human Resources Management (SHRM), this Cost-effective course covers real-life HR issues, including employment law, selecting qualified employees, compensation, the employee performance process and much more. You ll also learn key information to keep you on track with compliance issues. You ll benefit from the shared experiences of your instructors and peers, while learning techniques for handling HR challenges through interactive case studies designed to make you feel comfortable dealing with HR issues. Offered in a classroom setting in the fall and online in the spring. Designed for entry-level HR professionals, small business owners responsible for the HR function in their companies and people looking into HR as a career-change possibility. 9 Professional Programs and Training January June 2014

12 10 Human Resources Certified Employee Benefit Specialist Program The CEBS program provides certification choices for employee benefit and compensation professionals. You can earn specialty designations as a Group Benefits Associate (GBA), Retirement Plans Associate (RPA) and Compensation Management Specialist (CMS), or establish yourself as a total compensation professional by attaining the CEBS designation. The certifications will set you apart from your colleagues and peers and are a great way to validate your expertise and build trust with your constituencies. To become a CEBS, you must complete six required and two elective courses, and pass the examinations. For information about how to earn the CEBS and specialty designations and register for exams visit ifebp.org. If you are interested in this program, call for class dates. CMS 1: Human Resource and Compensation Management CEUs 1.4 Dates Jan , 20 21, 6 9 p.m., EMU Livonia Provides an overview of human resource management, including a discussion of internal and external factors affecting supervision. The legal and managerial requirements that human resource and compensation decisions be made in a nondiscriminatory manner are examined; the processes for carrying out effective recruitment and retention are presented; and issues related to creating effective training and development programs and dependable performance assessment systems are emphasized. GBA 1: Group Health Plan Design CEUs 1.4 Length Five days Dates Feb , 17 18, 6 9 p.m., EMU Livonia The coverage of health care benefits begins with a discussion of the environment of health care and health care plans, followed by health plan designs and cost-control techniques. The course also covers the managed care spectrum and managed care plans, as well as maintaining and improving employee health. Dental plans and specialized benefits behavioral health, prescription drugs, vision and hearing care plans also are covered. CMS 2: Compensation Concepts and Principles CEUs 1.4 Dates March 3 5, 10 11, 6 9 p.m., EMU Livonia Provides a framework for understanding various types of compensation approaches distinguishing between job-based and person-based pay structures and the ongoing management functions maintaining internal alignment, enhance organizational competitiveness and create employee incentives within these various types of pay systems. It covers methods for decisionmaking regarding pay level, pay mix and pay structures, various pay-for-performance plans, the compensation of special groups, external market forces impacting compensation, the collective bargaining process, and the role of government and legal compliance issues in determining compensation practices. RPA 1: Retirement Plan Design CEUs 1.4 Length Five days Dates April 7 9, p.m., EMU Livonia Required course for the RPA and CEBS designations. Focuses on individual retirement needs, employersponsored programs and plan design considerations. It looks at the differences in defined contribution (DC) and defined benefit (DB) approaches, an overview of various types of retirement plans, the primary provisions of Social Security, the fundamental characteristics of tax-qualified plans, prevalent retirement plan offerings, an in-depth examination of 401(k) plans, 403(b) and 457 plans, and requirements mandated by the Pension Protection Act of Study materials must be purchased by the participant at cebs.org and reviewed prior to the start of class. GBA 2: Group Benefits Management CEUs 1.4 Dates May 5 7, 12 13, 6 9 p.m., EMU Livonia Required course for the GBA and CEBS designations. Following coverage of the various forms of life insurance benefits provided through the employment relationship, GBA 2 examines a wide variety of other welfare benefits including: dependent care and family leave benefits; work/life benefits such as financial planning, adoption assistance, legal services, and education assistance; and vacation and other timeoff benefits. The topics of flexible benefit plans and flexible spending accounts, insuring and managing employee disabilities, benefits technology and emich.edu/noncredit

13 information management, health benefits for retirees and long-term care are covered. Study materials must be purchased by the participant at cebs.org and reviewed prior to the start of class. RPA 2: Retirement Plan Management CEUs 1.4 Dates June 2 4, 9 10, 6 9 p.m., EMU Livonia Examines approaches to enhancing retiree financial security. Discuss the impact of various types of retirement planning structures and the importance of effectively managing retirement assets. Focuses on investment principles in accumulating retirement wealth and the essentials of fiduciary oversight and plan governance by plan sponsors. Polymers and Coatings Adhesive Bonding Technology CEUs 2.4 Cost Call for a quote. Length Three days Offers a comprehensive and sound assessment of the latest developments in adhesive bonding technology in manufacturing, available materials, processes and trouble-shooting. Focuses on general industrial, automotive, aerospace and electronic applications, discuss case histories and present approaches to solving problems in selection and processes, testing and efficiency improvements. Provides the knowledge and skills necessary for successful adhesive bonding. All manufacturing personnel working with adhesives: process, design and production engineers and technicians, chemists and personnel in inspection, quality control, technical sales and those who need a working knowledge of adhesive bonding technology. If you are contemplating adhesive application, need to meet certain specification and regulation or want to resolve problems, this course provides valuable insight. Advanced and Emerging Technologies in Polymers and Coatings CEUs 2.4 Cost $1,250 Dates April 15 17, 8:30 a.m. 4:30 p.m., EMU Student Center Learn about the emerging technologies in polymers and coatings and the latest developments demonstrating practical aspects and utility of recent developments and discoveries. Topics discussed include novel polymers and smart coatings, nanotechnology, resin preparations coating design, testing and evaluation. Specifically designed to brief polymers and coating personnel in the latest advances in this dynamic technology. Highly recommended for current paint and coatings personnel, technical managers and product leaders and all others who need keep abreast of this dynamic and complex science and technology. Basics of Polyurethane Coatings CEUs 1.6 Cost $950 Dates May 21 22, 8:30 a.m. 4:30 p.m., EMU Student Center Polyurethane (PU) coatings are among the rapidly growing and most versatile systems with ever expanding applications in industrial, architectural and specialty areas. This course presents fundamental understanding of PU chemistry and technology and how it is harnessed in formulation of a variety of PU coating systems. The course has been structured to first build understanding of PU raw materials, chemistry and their resin technology, and subsequently, how various PU coating systems are designed for specific enduse applications. The course also presents state of art of PU technologies and commercial products available on such technologies. A special emphasis is on addressing VOC and related legislations. A halfday laboratory session provides hands-on PU coating formulations and application. Designed for those involved in development, application and technical marketing of coatings. Highly recommended for personnel involved in coating development, marketing, sales, customer support staff, field representatives, entry-level chemists in technical/research area. 11 Professional Programs and Training January June 2014

14 12 Polymers and Coatings Coatings, Paint and Corrosion Control CEUs 2.4 Cost Call for a quote. Length Three days Offers a sound assessment of the latest developments in materials, application methods and process selection. Focuses on material properties, both coatings and substrates, their application and design of a high performance and environmentally compliant coating operation. Discusses corrosion and methods of preventing corrosion by protective coatings and many case histories and troubleshooting approaches. The informal atmosphere with emphasis on problemsolving discussions, and the Learner Controlled Instruction style, makes it easier to get answers to specific questions. All manufacturing personnel dealing with decorative and protective coatings and corrosion prevention technology; process, design, design and specification engineers, quality control, technical service, chemists and technical sales. Appropriate for current users with limited to good knowledge of coatings operations, which need or want to learn fundamentals, current trends and new technologies. Coatings and Paint Technology CEUs 2.4 Cost $1,250 Dates March 11 13, 8:30 a.m. 4:30 p.m., EMU Student Center Discuss the fundamentals of paint composition, application and processing. Basic ingredients of industrial, automotive, trade sales paints and paint properties will be presented. Learn about paint selection, performance criteria, application methods, defects, problem resolution and future paint and raw materials needs. A half-day laboratory visit, paint preparation and application included. Specifically designed to provide a thorough, fundamental understanding and working knowledge of today s coatings and paints to general personnel in the industry. Highly recommended for beginners, marketing, technical sales, paint users, customer support staff, field representatives, manufacturing personnel and all others who need a broad knowledge of this dynamic and complex technology. emich.edu/noncredit Color Technology CEUs 1.6 Cost $800 Dates March 18 19, 8:30 a.m. 4:30 p.m., EMU Livonia Provide fundamentals of visual color match evaluation and color measurement for industrial color control. Teams use a spectro-photometer and portable Macbeth lighting on projects demonstrating proper lighting, observer testing, objective terminology for color difference and determination of tolerances. Teams analyze measurement data of the same industrial samples to study correlation of visual to measured results. Typical students are lab and quality control technicians, salespeople, marketing specialists, designers, color matchers and production supervisors. Some work in coatings, plastics and textile industries, some in the auto companies and others in companies producing composite assemblies, especially for the automotive industry. Emulsion Polymerization and Waterborne Coatings CEUs 2.4 Cost $1,250 Dates April 1 3, 8:30 a.m. 4:30 p.m., EMU Student Center Specifically deals with water-based resin technology and coating formulation and properties. Throughout the course, facts and findings as well as formulation guidelines will be discussed. Included: half-day laboratory visit, paint preparation and application. Designed to provide technical information for paint manufacturers, industry suppliers and users of coatings and paint materials at all levels. Specifically recommended for formulators, raw materials suppliers, paint users, chemists, engineers and quality control personnel. Fundamentals of Resins and Polymers for Paints and Coatings CEUs 2.4 Cost $1,250 Dates June 10 12, 8:30 a.m. 4:30 p.m., EMU Student Center Resins and polymers are the most important components of paints and coatings. Final properties and applications of coatings are mainly dictated by the type of resin, their chemistry and crosslinking, beside other factors. With availability of different coating technologies today water-based, powder

15 coatings, high-solids, UV-cure the chemistry formulation and applications of resins used becomes more complex. This course is designed to provide fundamental understanding of major resin types, how they re prepared and how resins are designed for specific end-use applications. As such, the course covers all major resin types used in solvent-based, water-borne, high-solids and UV-cure coatings and their cross-linking technologies. The lab sessions provide hands-on experience of resin synthesis and formulation. Personnel involved in resin/coating/ink/adhesive product development, formulators, technical service personnel, coatings/resin specifiers, technical sales and customer support staff, research and development chemists and all others who seek knowledge in this specific area. Improving Durability and Performance of Coating CEUs 2.4 Cost Call for a quote. Length Three days Discuss facts and findings affecting performance and permanence of coatings. Learn methods of enhancing durability and performance as well as properties and selection of raw materials and processes leading to robust coatings. Possible service-life prediction and coating evaluation also will be presented. Designed to provide technical information for paint manufacturers and industry suppliers and users of coatings and paint at all levels. Recommended for formulators, raw materials suppliers, paint users, technicians, chemists, engineers and quality-control personnel in the coatings and paint industry. Principles and Practices of Coating Formulations CEUs 2.4 Cost $1,250 Dates May 13 15, 8:30 a.m. 4:30 p.m., EMU Student Center The primary objective of this course is to familiarize the personnel involved with paints and coatings about their fundamental principles underlying formulations. The knowledge of basic concepts of coatings formulations goes a long way in understanding and appreciating market segments, product differentiations, product attributes and performance, cost, application areas and trouble-shooting. Learn a basic understanding of coating raw materials and concepts underlying formulations of coatings, formulation tools, coating calculations, defects and troubleshooting. Effects of key formulation parameters on product attributes and Cost will be discussed. A half-day lab session includes hands-on coating formulations, paint preparation, application and testing. Designed to provide a thorough fundamental understanding and working knowledge of coating formulations to general personnel in the industry. Highly recommended for marketing, technical sales, paint users, quality control staff, customer support staff, field representatives, manufacturing personnel, entry-level chemists in technical/research area and all others who need a broad knowledge of this dynamic complex area of coating industry. Sustainable Coating Raw Materials and Coating Technologies CEUs 1.6 Cost $950 Dates April 10 11, 8:30 a.m. 4:30 p.m. EMU Student Center A sense of urgency is driving the frenzy of activity on both research and development of renewable and sustainable polymers and coating manufacturing. As we project into the future, there are growing concerns as how to address the two seemingly opposing issues of economy and sustainability. This course discusses promise, potential and pitfalls of such technologies and the efforts being taken from raw materials to finished coatings, to reach the goal of sustainable technologies without compromise. Designed to provide most up-to-date technical information on the broad subject of sustainable materials for industry raw suppliers, coating formulators and users of coatings at all levels. It is specifically recommended for formulators, raw materials suppliers, paint users, chemists, engineers and quality control personnel. 13 Professional Programs and Training January June 2014

16 Polymers and Coatings Testing and Evaluation of Paints and Coatings CEUs 2.4 Cost $1,250 Dates April 22 24, 8:30 a.m. 4:30 p.m., EMU Student Center Paints and coatings are increasingly complex materials used to protect and/or decorate a wide range of substrates. Testing and evaluation of paints and coatings are critical both at manufacturing and user end. This course provides fundamental understanding of how paint raw materials, liquid paints and dry films are tested and their results interpreted using standard methods. Gain understanding of test methods and their underlying principles important for successful product development, quality control and trouble shooting. A half-day lab session provides opportunity for hands-on experience with some instruments. Designed to provide fundamental understanding and familiarity with testing and evaluation of raw materials, finished products and dry coating films. Highly recommended for entry-level chemists in technical/research area, QC, product development and research staff, technical sales, customer support staff, field representatives and all others who need a broad knowledge of testing and trouble shooting. Understanding Coating Raw Materials Cost $650 Date May 29, 8:30 a.m. 4:30 p.m., EMU Student Center The coating industry is highly raw-material intensive. Products are formulated using a wide range of raw materials to meet the customers demanding requirements of performance, applications, regulations and cost. New raw materials are continuously developed and offered by the suppliers. It becomes increasingly important for the personnel engaged in coatings and related industries to clearly understand and appreciate the role of these raw materials. The primary objective of this course is to provide basic understanding and knowledge on coating raw materials for personnel at various levels in the organization in adding value to their job functions. Quality and Continuous Improvement Advanced Product Quality Planning (APQP) CEUs 1.6 Cost Offered onsite for your convenience; call for quote. Length Two days Achieve delivery, cost and performance objectives through the applications of powerful advanced quality planning techniques. Gain the skills to effectively implement advanced product quality planning (APQP) in this two-day, activity-based workshop. Avoid confusion or misinterpretation of automotive requirements with a clear understanding of APQP methods. Benchmarking Cost Offered onsite for your convenience; call for quote. Length One day Benchmarking is a continuous improvement tool helping your company recognize and measure against best practices found in your industry. This seminar assists you with organizing and conducting a benchmarking study. Building Effective Teams Length Eight contact hours The ability to build and implement effective teams is essential to an organization s success. In this online workshop, learn to create and implement high-quality, high performance teams in any organization. The role of teams in the 21st century organization Types of teams Key elements of a successful team Defining the team s purpose and mission Identifying key stakeholders Your role: what do you bring to the team? Stages of team development Conducting effective meetings Team communication 14 emich.edu/noncredit

17 Continuous Improvement Methods Length Eight contact hours Introduces a variety of approaches to continual improvement. Focus is on establishing, guiding and managing continuous improvement initiatives in any organization. Topics include deploying a corporate strategy, reviewing/establishing a vision and implementing a continuous improvement process. Cost of Poor Quality Length Eight contact hours A powerful seminar focusing on methods for identifying, collecting and analyzing poor quality costs and the steps needed to minimize those costs to create more bottom-line profit. Creating a Customer-Focused Organization Length Eight contact hours Explore a variety of methods to engage and build strong relationships with your customers. Learn to identify your most important customers, determine key customer requirements, develop effective listening and learning methods in order to understand your customer s needs, create compelling experiences, use feedback for continuous improvement and innovation and build a strong customer-focused culture. Introduction to the customer-focused organization Identifying and segmenting customer groups Listening to the voice of the customer Satisfaction and loyalty Relationship management Experience design Basic customer service principles Failure Mode and Effects Analysis (FMEA) CEUs 1.6 Cost Offered onsite for your convenience; call for quote. Length Two days Learn how to reduce risk, improve product and process quality and increase customer satisfaction through Failure Mode and Effects Analysis (FMEA). The FMEA provides a structured approach to identifying and prioritizing potential failure modes, taking action to prevent and detect failure modes and making sure mechanisms are in place to ensure ongoing process control. Whether you are new to FMEA, or need to know the changes in the new, fourth edition manual impacting you, this seminar provides useful information. Geometric Dimensioning and Tolerancing (GD&T) CEUs 1.6 Cost Offered onsite for your convenience; call for quote. Length Two days Industry uses GD&T to specify contractual requirements. Builds competence to correctly apply and interpret the rules, definitions, principles and symbols as defined in the American National Standard for dimensioning and tolerancing. Prerequisite is basic knowledge of drafting conventions and blueprint reading. Internal Quality System Auditing to ISO 9001 CEUs 1.6 Cost Offered onsite for your convenience; call for quote. Length Two days Audits are typically conducted to evaluate a system, process, project or product. Performed to ascertain the validity and reliability of information, they also provide an assessment of a system s internal control. Internal audits serve as a catalyst for improving an organization s effectiveness and efficiency by providing insight and recommendations bases on analyses and assessments of data and business processes. This activity-based seminar provides you with the skills needed to successfully plan and conduct process-based audits to the ISO 9001: 2008 quality system standard. 15 Professional Programs and Training January June 2014

18 16 Quality and Continuous Improvement Internal Quality System Auditing to ISO/TS CEUs 2.4 Cost Offered onsite for your convenience; call for quote. Length Three days The TS specification specifies the quality system requirements for the design, development, production, installation and servicing of automotiverelated products. Coupled with customer-specific requirements and related core tools, the three will define quality system requirements and auditing in the automotive supply chain. In this seminar all of the audit phases (planning, execution, and follow-up) and how to create audit schedules, follow audit trails, and write nonconformaces, are included. Audits are typically conducted to evaluate a system, process, project or product. In this course students will understand the three types of internal audits required by ISO/TS (system, process, and product auditing). Following ISO requirements for system audits, internal audits serve as a catalyst for improving an organization s effectiveness and efficiency by providing insight and recommendations bases on analyses and assessments of data and business processes. This activity-based seminar provides the participants with the skills needed to successfully plan and conduct process-based audits to the TS16949 specification, core tools and customer specific requirements. ISO 13485:2003 for Medical Devices CEUs 1.6 Cost Offered onsite for your convenience; call for quote. Length Two days Medical device manufacturers are looking beyond ISO 9001:2000 for their quality systems. Formal certification of a QMS, specifically for medical devices, to ISO 13485:2003 proves advantageous, and in many cases essential, for medical companies which export their products to the global market. Learn what it takes to develop a system meeting these industry-specific requirements. Leadership Communication Length Eight contact hours Clear, appropriate and effective communication is a required tool in a leader s toolbox. In this online emich.edu/noncredit workshop, explore the key elements of leadership communication including one-to-one and one-tomany communication approaches, communicating in a global economy and the use of technology in communication. Introduction to leadership communication Interpersonal communication Strategic communication Speaking/presenting Crisis communication Communicating in a global economy Leadership Principles and Practices Cost $595 Length 16 contact hours Learn the principles and practices of effective leaders, how to develop your own leadership capacities and the leadership capacities of others in their organizations. In addition to the eight contact hours, this course includes a 360-feedback exercise focused on assisting you in identifying and building on your leadership strengths. Introduction to leadership The roles of leaders and managers The practices of leadership Leadership communication Leading change Expanding your personal leadership capacity Developing leaders in your organization Lean Operations with 5S Length Eight contact hours Learn the benefits of implementing lean principles in your organization. Offers an overview of the basic concepts and benefits of a lean implementation which provides a basis for evaluating various lean methods to add value, reduce cost and improve quality in manufacturing, service and business processes. Production Part Approval Process (PPAP) Cost Offered onsite for your convenience; call for quote. Length One day Become versed on the procedures, reporting requirements and activities specified by the AIAG PPAP manual. Whether you are familiar with the PPAP requirements and need to understand the changes to the newly released fourth edition manual or you are new to PPAP altogether, this seminar provides useful information.

19 Project Management Length Eight contract hours in 2014 Learn how to produce high quality results, on time and on-budget, by managing effective projects using high performance project teams. Characteristics of a successful project Major project phases Project performance: quality, cost and timing Defining project outcomes Identifying project team members Introduction to Microsoft project Quality System Basics (QSB) Length Eight contact hours An overview of the key concepts used in any robust quality management system. This one-day course provides you with tools and tips to improve your organization. Topics include; ISO/TS 16949, Process FMEA with Control Plans, problem-solving methods, mistake-proofing, layered audits, 5S and standardized work. Six Sigma Green Belt Certification Online CEUs 6.0 Cost $2,295 Length 60 contact hours Provides a solid understanding of the concept of Six Sigma along with the tools and DMAIC methodology needed to identify and make significant improvements in quality, Cost and customer satisfaction. Learn how to logically work through problems with teams to effectively provide robust solutions. Green Belts are Six Sigma project leaders capable of forming and facilitating Six Sigma teams and managing Six Sigma projects from concepts to completion. Training covers project management, quality management tools, quality control tools, problem solving and descriptive data analysis. Learn to identify improvement opportunities, measure and analyze a process, develop, assess and implement solutions, and establish controls to optimize the fix and sustain the gains. This instructor-facilitated, online Six Sigma Green Belt training program, taught by a certified Six Sigma Black Belt, consists of 60-contact training hours. Included are practice questions to reinforce concepts as well as the ability to communicate directly with the instructor for clarification and feedback. Quality Leadership Series This series of instructor-facilitated, online workshops helps you become a more effective leader and engage others in the process of building a high performance organization. Learn to: communicate a clear and compelling focus for the future; communicate strategically; lead teams contributing to the organization s most important priorities; build a strong and loyal customer base; and focus time and energy on high priority tasks. Leadership Principles and Practices Time Management and Productivity Strategic Planning Building Effective Teams Creating a Customer-Focused Organization Leadership Communication For more information, call Beth Stoner at or estoner@emich.edu. 17 Professional Programs and Training January June 2014

20 18 Quality and Continuous Improvement Statistical Process Control (SPC) CEUs 2.4 Cost Offered onsite for your convenience; call for quote. Length Three days Learn about what really drives product quality and how to monitor processes to proactively drive quality improvement. Gain the fundamental knowledge necessary to implement statistical process control and learn to avoid the common misapplications in practice. Knowledge of basic algebra is recommended. Strategic Planning Length Eight contact hours Effective leaders analyze and respond to shorterterm opportunities and challenges within a larger organizational, environmental and strategic context. Learn a powerful framework and the analytical tools to develop strategic plans incorporating the organizational agility required by our fast-moving world. Purpose and principles of strategic planning Strategic planning models Three elements of an effective strategic plan Effective use of data in the process Eight-step strategic planning process Building in organizational agility Supplier Quality Management CEUs 1.6 Cost Offered onsite for your convenience; call for quote. Length Two days Gain a solid understanding of the components comprising a modern supplier management process, including methods for evaluating, selecting and monitoring capable suppliers. Emphasis placed on actions for both reactive and proactive methods for developing supplier capabilities. Team Problem Solving (8D) Length Eight contact hours Learn the tools, methods and practices needed to permanently eliminate chronic and/or difficult to resolve problems. Use the techniques provided to investigate and propose solutions for actual problems selected by your organization or communicated through its customers. Learn to: Define essential characteristics of a team Describe the steps involved in TPS and root cause analysis Know when team problem solving is appropriate Identify tools used to identify root causes Use the 8D approach to TPS Time Management and Productivity Length Eight contact hours Learn how to manage time, tasks and activities in order to more efficiently allocate resources and achieve your goals. Learn sound time management practices leading to increased productivity. Discuss how to prioritize multiple concurrent and sometimes competing tasks, make the most of your workdays and find balance between work and life. Leave the workshop with a plan for managing your time in a more effective, efficient and meaningful way. Value Stream Mapping and Process Mapping Length Eight contract hours in 2014 Discover this powerful tool related to a lean operation using techniques to improve the efficiency, quality and cost of a value stream. Learn to define and identify value streams for analysis, how to map the current state and how to create a future state to improve the processes in your organization. What is a value stream? Benefits of value stream mapping Developing a current state map Creating a future state map dentifying action items Test Prep and Certifications GMAT Preparation Cost $100 Length Six weeks (Classes start the third Wednesday of each month.) Provides you with test-taking techniques and methods for improving your score and saving time on all GMAT question types. Includes online instruction by an experienced instructor, assignments, practice tests emich.edu/noncredit