Sam Cavaliere. Microsoft Corporation

Transcription

1 Sam Cavaliere Unified Communications Solutions Sales Professional Microsoft Corporation

2 Agenda Define UC Foundation for Communications Demo Wrap up Q&A

3 Confusing, too many definitions What UC is NOT Unified Messaging g UM is a component of UC A NEW PBX What UC IS An Integration Architecture Improving communications Find the right person at the right time using the right communication vehicle Based on Presence

4 LN5

5 Slide 4 LN5 Includes original "presence" animation from Launch-in-a-box deck. Laura Newton, 10/8/2007

6 Microsoft Unified Communications Streamline Communications for End-Users Increase Operational Efficiency Provide Built-in Protection Build a Future-Ready Foundation on Software

7 Streamline Communications Simplifying communications for people p and organizations Click to Communicate within Applications Find the right person at the right time with Presence Transition seamlessly l between , IM, voice, and video conversations Deliver /voic /fax into a single inbox with unified messaging Extend LOB applications with integrated presence Anywhere access from Mobile Devices Use a familiar Outlook experience on mobile devices (Exchange ActiveSync, OWA, OVA) Provide VPN-less access to , IM and SharePoInt Enhance Collaboration with Conferencing Collaborate with audio/video/web conferencing from within Office Bring together geographically dispersed teams

8 Increase Operational Efficiency Cutting costs and simplifying administration for IT Reduce Infrastructure Costs Build on top of existing infrastructure t Eliminate parallel investments in PC and telephony technologies Consolidate and replace 3 rd - party solutions for security, compliance and UM Use 64-bit technology for storage savings and simplify deployment with flexible server roles Complement on-premise software with hosted services Improve Administrator Productivity Use Single identity for easier administration Deploy easier with modular, flexible set up Centralize management and control Administer using powerful scripting interfaces

9 Provide Built-in Protection Security, Compliance and High Availability Protect Against Viruses, Spam, and Other Malware Use built-in i anti-spam, anti-virus i and anti-phishing tools Ensure up-to-date protection with automatic updates Rely on hosted services for in the cloud security Address Compliance, Governance and Legal Discovery Manage folders, permissions and transport rules Search across multiple mailboxes for efficient discovery Rely on hosted archiving for in-the-cloud retention Encrypt communications for security and privacy in transit (SRTP, TLS, SIP) Provide Enterprise-class High Availability Ensure high availability server architecture (local and cluster continuous replication) Provide backup and recovery features and services for business continuity

10 Build a Future-Ready Foundation A flexible software platform for your changing business needs Extend Existing Desktop Applications and IT Infrastructure Build on Active Directory to light up Office and SharePoint with presence Add unified messaging to deliver a single inbox for , voic and fax Communications-enable Line-of of-business applications (CRM, ERP, etc.) Enhance PBX Investments t with Software-Powered VoIP Integrate with existing TDM and IP-PBX PBX telephony systems Deliver high-quality VoIP through a software infrastructure Extensible Platform Provide a flexible, standards-based development foundation for partners Ensure diverse array of complementary devices PBX / IP-PBX Active Directory OCS/ Exchange Office System

11 UC in Action

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13 2007 The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation ti of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SOURCE: Gartner, Magic Quadrant for Unified Communications, 2007

14 Next Steps Try out Microsoft ss Unified Communications Technologies Evaluate Communications Investments Holistically Messaging, Telephony, IM, Video/Web conferencing Single identity and managed directory Put the person at the center of your focus Evaluate The Microsoft Platform Free hosted demo try complete end user experience from mobile to web to Outlook com Free pre-installed Exchange virtual machines Free full trial Exchange download Pilot Office Communications Server 2007 beta and Office Communicator 2007 beta in your labs t co /uc/ocsbeta sp Conduct an in-house PoC or Hosted trial.

15 UC Sources and ROI Information The Innovator s Dilemma by Clayton Christensen, Harvard Business School Press, 1997 No Jitter, Providing Daily Industry News and Analysis from the Producers of VoiceCon and Business Communications Review Magazine UC ROI for OCS White Paper 8.pdf UC End User Productivity May 2008, How End Users are Finding Value from Unified Communications, Blair Pleasant and Nancy Jamison, 20End%20User%20Study%20FINAL.pdf %20St d %20FINAL df Business Communications Review Sept 2007, De-Mystifying VoIP and UC Pricing Trends by Marty Parker mystifying_voip_and_uc_pricing_trends_ htm

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17 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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19 Remote Workers Perimeter Network (DMZ) Information Worker (UC endpoints) Office Communicator Devices Management Federated Businesses Access Edge Server A / V / Web Conferencing Edge Server OCS 2007 Front End Server(s) Registrar, Proxy and Presence Server Inbound Routing Outbound Routing Voice Mail Routing Back End Server SQL Database MOM / MMC Archiving and CDR Existing PBX Network Mediation Server Conferencing Server Speech Server Exchange Server 2007 Active Directory PSTN and Mobile Phones SIP/PSTN Gateway SIP Audio, Video and Data IVR Unified Messaging