Let s talk information security.

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1 Let s talk information security.

2 Don t think. Know. Let s face it. Your data is precious. You don t want to think it s safe as it flies across your network you want to know it s safe. We understand that. That s why information security is top of our priority list. You wouldn t want it any other way. Your security. Our mission. The safety of your data is paramount. That s what drives us. So you ll be pleased to know that many of our products are compliant with ISO27001 the international standard for Information Security Management Systems. And we re working hard to make sure that all of our products receive the same accolade. So you can rest assured that all your data is safe at all times. You can also take comfort in the fact that we hold certification for ISO9001 and ISO14001, the recognised standard for Quality Management and Environmental Management respectively. These overlap with ISO27001 and mean that you can be sure we ll provide you with a consistent and sustainable service right across our organisation. And we wouldn t have it any other way.

3 When only the best will do. You want the best. Nothing short of total reassurance. And it s our aim to be undeniably the best. Together with other organisations, CESG the Government s Information Assurance (IA) authority has developed a Next Generation Network certification scheme that will shape the way the Public Sector buys telecoms services. They ve laid down a standard for information security called CESG Assured Services (Telecoms), sometimes known as CAS (T) It describes the auditable controls needed for operating a secure organisation. CAS (T) builds on ISO It not only defines what needs to be done, but also defines how it should be done. Following months of intense preparation, we were awarded our CAS (T) accreditation on 31 March We are the first organisation to be successfully certified at this level. But the work we ve been doing doesn t stop there. We want to give you the highest levels of security we can. We re adding encryption and other protective data-handling measures that will make our networks compliant with the Government policies relating to the next level CAS (T) is the Government s standard level for information security laid down by the CESG. Basically, it s a set of auditable controls which tells us how a secure organisation should operate. The controls are based on three principles used to measure the impact of a security failure: Confidentiality-Integrity-Availability. So referencing the impact levels of these principles numerically, the standard level of security is

4 In safe hands. You expect security with Virgin Media Business, yet you also want solutions that work for you. We have a specialist team of security experts at your disposal. These specialists are accredited by CLAS the CESG Listed Advisor Scheme who are authorised to provide IA consultancy on systems marked-up to Secret. And they re just part of a bigger team that s already trusted to provide secure networks for over 60% of the UK s health and emergency services, and 30,000 public sector sites. Look who relies on us: We re enabling the Hampshire and Isle of Wight Partnership to transform public service delivery through a network that will cover 1,000 sites at local authorities, fire services, schools, colleges and voluntary organisations. We re helping to transform education by enabling the delivery of online content, e-learning tools and feature-rich application and services to schools through the London Grid for Learning. Companies in the financial services sector also need to ensure the integrity of customer data, we won t let them down: Providing Royal London Group, the country s largest mutual life and pensions company with a secure and reliable communications infrastructure. Helping to facilitate growth of the Countrywide Group by providing a consolidated, resilient network across their businesses. Customers like these trust us because we provide secure services and innovative solutions. For example, the IPCCTV solution we developed with Controlware Communications for North Lanarkshire Council won Best Security Project at the IFSEC Security Industry Awards. So if you have similar requirements, look no further. Your service level, our promise. You re always within our reach. That s because our network is so vast. We re one of only two UK network providers that have an end-to-end network solution. So you can expect us to deliver on the high SLAs we promise. After a successful CAS (T) audit, our network will be the largest accredited Next Generation Network in the UK. That s great news. In the Private Sector you ll have the peace-of-mind of knowing that your data is protected by a partner who takes security seriously.

5 PSN: Defining the future together. The security of the Public Services Network (PSN) is hugely important. Our national security depends on it. So we re not just sitting back and watching. We re actively involved. Our specialists are working with the Cabinet Office and various other engaged organisations to develop codes and operating models that will govern the PSN in the future. In fact, the Cabinet Office have recently awarded us a 3-month Government Conveyance Network (GCN) Accreditation. We re proud to be the first in the industry to attain accreditation as a DNSP (Direct Network Service Provider). This accreditation means that we can now push forward with Project Pathway. This is the early adoption project to create the UK s first GCN which will link together existing PSNs, including the Hampshire PSN. And once another player in the industry achieves their interim accreditation the pilot programme can begin. It s your call. When you re choosing a network provider, you want to be sure you choose one that can give you the best advice and provide highly effective, secure solutions. At Virgin Media Business we have the network, certifications and expertise you need, whether you are in the Public or Private Sector. You ll also find us happy to help. To find out more about how you can benefit from our secure services, simply visit or call One of our representatives is deputy chair of the CESG s primary PSN workstream the Assurance Workstream. It s the team set up to lead the debate on issues surrounding the accreditation and authorisation of the PSN. And the work we are doing on PSN security won t just benefit the Public Sector. We re passing on the advantages of higher security standards to our corporate customers too.

6 Virgin Media Business Media House Bartley Wood Business Park Bartley Way Hook Hampshire RG27 9UP. Tel: We ve worked hard to ensure that the information in this document is correct and fairly stated. We can t, however, accept liability for any error or omission. Our products and services are under continuous development, so the information published here may not be up to date. It s important that you check the current position with your local Virgin Media Business office. This document is not part of a contract or licence unless expressly agreed in writing. Virgin Media Business, Media House, Bartley Wood Business Park, Hook, Hampshire, RG27 9UP. BRO-IS-0611

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