Startup Guide. Version 3.1

Transcription

1 Startup Guide Version 3.1

2 Installation and initial setup Your welcome included a link to download the ORBTR plugin. Save the software to your hard drive and log into the admin panel of your WordPress site. Navigate to Plugins > Add New in your admin panel and select Upload from the options at the top of your screen. Upload the plugin file from your hard drive and activate it. Once ORBTR is installed, 5 menu items will show up for ORBTR on the left main navigation. Under ORBTR, select configuration to complete your set up. Settings Enter your API key and account ID from your welcome . If you would like the notification to go to a different address than the one entered upon purchase, please enter an address into the Notification field. Options are also included for you to disable default ORBTR notifications. Checking Enable ORBTR for tracking comments will allow you to gather tracking data on individuals who leave comments on your blog, just as if they had filled out a contact form on your site.

3 Adding s to the Blacklist box will allow you to continue to track leads WITHOUT triggering notifications every time they return to your site. So if you would rather not receive s for site visits from business partners, vendors, or internal employees, you can add their s here. You can also Blacklist or Unblock leads directly from their profile found under ORBTR > All Records.

4 Checking the box marked Enable Mobile Site? will activate the ORBTR mobile theme. Do not do this until you have configured options for the mobile theme. Checking the box marked Enable Mobile Site on Tablets? will activate the mobile theme on larger screen mobile devices like the ipad, and Kindle Fire. Next you will configure your social Network information. Enter your URL s of your social profiles on the sites listed, and Save Options. These URL s are used in your templates, landing pages, and mobile templates. Finally, you will configure your settings.

5 If you are using MailChimp (recommended), complete the fields for API Key, Newsletter From Name and Newsletter From (the from name and from will be default settings for any new you create using ORBTR). To find your MailChimp API key, just Log into MailChimp, and under the Account menu, select API Keys & Authorized Apps. From there, select Add a Key, then copy and paste this key from MailChimp to the MailChimp API Key field in ORBTR. If you are not using MailChimp, check the box at the bottom labeled Disable MailChimp Integration.

6 Checking the box marked Append lead tracking to template links? will automatically add ORBTR lead tracking codes to all of the links in the main template, preconfigured for MailChimp. If your lists typically contain first and/or last names, check the appropriate boxes this will allow you to add richer tracking links in your s. (NOTE: this does NOT apply to links you add yourself in the main content area, we will cover how to do this later in this document). If you are not using MailChimp but want to enable lead tracking on template links, enter your marketing system s merge tags for address, first name and last name in the space provided. If you do not know your marketing system s merge tag for address, this information should be available in your provider s documentation or by contacting their technical support.

7 Setup for Lead Tracking & Data Fields Once configuration is complete, you are ready to begin tracking online leads. If you are using Jetpack for your contact forms, all form submissions will be tracked automatically in ORBTR. If you are using WooCommerce, all successful checkouts will be tracked automatically in ORBTR. If you are using a membership plugin or any other plugin that adds users to the WordPress users database, all registrations will be automatically tracked in ORBTR. If you are using Gravity Forms, you will need to activate lead tracking on each of the appropriate forms.

8 To activate ORBTR on Gravity Forms version 1.7+, go into your Forms menu and select ORBTR If you have never added ORBTR integration to a Gravity Form before, you will likely see a screen that looks like this:

9 Click 'Add New' and you will be taken to a screen where you can map your fields to ORBTR fields. Select the form you want to integrate from the drop-down at the top. The ORBTR fields will display on the left and then you can select the matching Gravity Form fields from the drop-down on the right. Click save and your form is now integrated with ORBTR. You can also track visitors who click specially coded links from your s. Just append? o = address to the end of any link on your website, for example, if you wished to track clicks from an sent to [email protected], you would embed the link as yoursite.com/page-name/?o [email protected]. If you wished to track visits from leads who click links in your newsletter, just replace the address with the merge tag that your marketing system uses. For example, MailChimp s merge tag is * *. So the finished link would be embedded as *.

10 There are many data points you can pass to ORBTR using links: o ( address) fname (first name) lname (last name) ocompany (company name) osource (lead source) ojob (job title) ophone (phone number) omobile (mobile phone number) oaddress1 (street address) oaddress2 (street address line 2) ocity (city) ostate (state/province) ozip (zip code) ocountry (country) owebsite (company website) olinkedin (Linkedin profile) otwitter (Twitter Profile) ofacebook (Facebook page/profile) obirthday (birthdate) orep (sales rep) If you wanted to create a lead including data for first name, last name and , you would add?o =* *&fname=* FNAME *&lname=* LNAME * where * *, * FNAME * and * LNAME * are the corresponding MailChimp merge tags. So the final link would be *&fname=* FNAME *&lname=* LNAME * If your MailChimp lists include data fields that correspond with other ORBTR data points, you just need to look up the merge tags for those fields under your list settings. If you don't use MailChimp, you can simply replace the * *, * FNAME * and * LNAME * tags with the merge tags your system uses. Lead Tracking Once you have configured all of your lead tracking settings, the ORBTR Dashboard view will display both your online visitors and leads, those who visited recently, and your most popular pages and referral sources for the day. This view will automatically refresh itself every 30 seconds. NOTE: ORBTR uses the term Visitors to define any individual who visits the site but has not yet been identified as a lead. ORBTR defines Leads as any individual who has been identified by completing a form, submitting a comment or clicking through on a tracked campaign.

11 You can also see leads and visitors currently online and all tracked leads/visitors in the separate menu items below the dashboard.

12 Under All Records, you can sort your leads by using several criteria, export your records listing to csv, and search as well. By hovering over a record, you can view their profile, including browsing history (this option will also allow you to edit the record) or delete them. The ORBTR visitor profile view will give you an individual s complete browsing history on your site, sorted by date, and give you information and statistics relevant to each visit (browser, operating system, geography, etc.) as well as aggregate information about the individual like how many times they ve visited, how many pages they ve viewed and their average pages/ visit. If available, ORBTR will automatically insert the individual s Gravatar ( gravatar.com) for known leads. Orbits (beta) Orbits allow you to automatically categorize your leads and visitors based on either who they are (attributes like whether they are a known lead, their address, name, company, etc.) or how they use your site (metrics like what pages they have visited, how many pages they have visited, what website referred them, etc.) To create your first Orbit, select New Orbit from the main ORBTR menu and fill out the page that appears:

13 The color you select will be used to identify the Orbit as you view visitor profiles and in the All Records view. The options available for alerts will allow you to receive messages in real time when someone new is assigned to your Orbit or when a member of the Orbit returns to the website. These options function independently of the global setting in ORBTR for preferences. NOTE: Selecting one or both of these options could cause you to receive a lot of s from the ORBTR system, especially if you select the option to be alerted when new people are added to the Orbit as soon as you save you will get an for each person existing in your ORBTR tracking that meets the criteria for the Orbit. You can filter individuals for Orbits based on who they are, what they do on your site, or both. If you only want to filter based on browsing history, click to disable filtering by individual (or vice versa). You may add as many AND or OR criteria to your Orbits as you like. For example, This Orbit will be applied if the individual is a known lead and their history includes a number of page views greater than 5 AND their history includes a referral source containing google.com Or, This Orbit will be applied if the individual has an address containing companyx.com OR has a company network containing Company X

14 Once you save your Orbit, it will be applied to your existing records in real time. NOTE: The before today attribute in the history filtering can be a very powerful tool. Use this to detect things like cart abandonment or to monitor for missed conversion opportunities. For example, This Orbit will be applied if their history before today includes a page URL containing shopping-cart AND their history before today does not include a page url containing thankyou Orbit Widgets Orbit widgets allow you to customize content on your site based on what Orbit an individual visitor belongs to. This allows you to change content based on where visitors were referred from, what pages they have visited, whether they have been to your site before, responded to an campaign or purchased from your site. Setting up an Orbit Widget is very similar to setting up an Orbit. First, name your widget (descriptive names will make things easier later!) and select an Orbit from the drop-down list you would like to use as a trigger. Next edit your content (the entry box makes it easy to enter text/html, but a graphical WYSIWYG editor is available as well). You can then add additional conditions and if you like a default condition, which will

15 show if none of the conditions described in the widget are met. If you would rather the widget disappear altogether if none of the conditions are met, just select the box at the bottom of the editor and press Save Changes. NOTE: All the content areas in the widget editor can accept short codes (usually useful in adding things like forms, galleries and videos) and you can add images and links as you normally do through the WYSIWYG editor. NOTE: There may be instances where more than one condition you set in an Orbit Widget is met for example, if it triggers customized content if someone is in Orbit 1 OR Orbit 2, what happens if an individual is in both? When the widget is processed the logic is read from top to bottom. So, if the first condition is met because someone is in Orbit1, the second condition won t ever be processed at all. So the most important condition in your logic should ALWAYS appear at the top. If you realize, after editing, that you have misprioritized your conditions, you can reorder them by dragging and dropping. Using Orbit Widgets There are three ways to use your widget on your site. First, it can be deployed to any widgetready sidebar using the options available under Appearance > Widgets in your WordPress admin. Orbit Widgets are easily identified by the bright orange label. Within the options for each widget you will be able to specify a title, select an Orbit Widget and identify specific pages to include the widget (leave blank for all) or exclude the widget from appearing. The second way to deploy a widget is by using the Add Orbit Widget button that will now appear above the editor window on all of your pages and posts.

16 Finally you can also insert an Orbit Widget by adding a short code into your normal page/post editor, or any area in your website that supports short codes. The short code is written as follows: [orbit_widget id="x"] The X in this code should be replaced with the specific widget ID, i.e., [orbit_widget id="4"]. To find the widget ID, click on ORBTR > Orbit Widgets in your WordPress admin panel and, when you come to that screen, click to edit one of your widgets. In the URL for the editor you will likely see an address that looks something like this: wpadmin/admin.php?page=orbtrconnect-orbit-widgets&action=edit&id=4 the widget ID in that case is 4.

17 Marketing When you use Marketing for the first time you must set up your templates. Go under Template Setup to begin. There are 4 variations on the template. The styling options you select will apply to all of them, except for the plan text / html option.

18 Under each styling option, you may click the question mark box in the upper right corner for details on each field location and meaning.

19 Remember to save your changes before leaving this screen. After saving, you can preview your templates.

20

21 To edit an existing , you can complete that the same way you can edit an existing WordPress page.

22 To add a new , select Add from the Marketing menu. Enter the title, which is not used anywhere in the actual , its just used as a identify your campaigns in ORBTR and in Mailchimp. Enter the body copy of your in the main editor, and you may use the listing of Mailchimp merge tags below as your reference. The sidebar options allow you to choose your mailing list, your template, your subject and whether you want to use a custom from name and address. If you leave these two fields blank, ORBTR will use the default name and you configured in your main ORBTR settings. If you want to add ORBTR lead tracking links within the body copy of your , use the standard Insert/edit link tool in the WordPress editor, add your link URL and then click the orange button marked Append ORBTR Tracking per the image on the next page. This will add the code for link tracking (using MailChimp s merge tag as default or the override merge tag you specified in the ORBTR configuration) at the end of the URL you provide. On the right, enter subject, select your Mailing List and Template. You can also add an identifier for Google Analytics. When you save the , it will be automatically added as a draft to your MailChimp account.

23 Log into your MailChimp account to test and schedule your . You will not be able to see this in your page library, you will need to select and edit it under the All s menu item for ORBTR. Custom Templates If you have access to custom development resources, you can easily create custom templates for use in ORBTR! Your templates will install as.zip files, just like a plugin or theme for WordPress and the requirements are fairly simple for any experienced WordPress developer: Your Zip file should contain a folder with a unique template name. The folder must contain an index.php file. If images are to be used in the template, they should reside in an images/ folder. Index.php file must contain comments with the template name. Template name must be unique. e.g. /* Template Name: Your Template Name */ Templates follow default WordPress coding conventions. Default social icons are located in the ORBTR assets directory and are named according to the social network e.g. facebook.png. To retrieve this location you may use the following code: $asset_url = orbtr_url(). /assets/icons/ ; Template Variables You can use the following standard variables when coding an template for ORBTR: $image_directory - theme s image folder url (this must be a images/ folder when creating the theme) $mergetag - only available when tracking is enabled. Query string containing ORBTR tracking to be appended to links. $socials - pre-formatted html containing the social icons as links. If no icons were set this variable is empty. $menus - pre-formatted html containing the menu items. $options - array of named options and settings for the theme. Option Keys

24 The following can be added to your template if you wish for ORBTR s Template Setup Options to control features in your template: permalink - mailchimp archive merge tag append_tracking - whether or not to append ORBTR tracking to links merge_tag_override - replacement for Mailchimp s merge tag fname_merge_tag_override - replacement for Mailchimp s first name merge tag lname_merge_tag_override - replacement for Mailchimp s last name merge tag append_fname - append first name to ORBTR tracking links append_lname - append last name to ORBTR tracking links social1 - social4-4 social networks chosen by the user in the config. Values will be formatted socialnetwork_url and these values are stored in options. e.g. if facebook was chosen has social1 then it would return facebook_url and options would contain a key named facebook_url containing the url to the facebook url in settings. linktitle1 - linktitle4 - link titles for the menus. linkurl1 - linkurl4 - link URLs for the menus. logo - image html for the logo uploaded by the user. posts_per_page - amount of posts to display in s allowing posts. category - blog category to pull posts from in s allowing posts. blog_section_title - title of blog section in s allowing posts. link_color - css color code for links. bg_color - css color code for the background. wrapper_bg_color - css color code for the wrapper. banner_bg_color - css color code for banners/headings. menu_color - css color code for the menu text. header_date_font - css font code for headers and dates. text_color - css color code for standard text. main_font - css font code for standard text. blog_bg_color - css color code for the blog container background. blog_headline_font_color - css color code for the blog headline text.

25 blog_headline_font - css font color for the blog headline text. blog_link_color - css color code for the blog links. You can upload your template by navigating to Marketing > Install template in your WordPress admin panel.

26 Autoresponders

27 Under the menu item, All Autoresponders, you can see, edit or delete autoresponders that you have created. Select Add New Autoresponder. Adding or editing an autoresponder is similar to adding or editing a webpage or , except that there are additional options on the right. Enter the title, which is not used anywhere in the actual , it s just used to identify your campaigns in ORBTR and in Mailchimp. Enter the body copy of your in the main editor, and you may use the listing of Mailchimp merge tags below as your reference. On the right, enter subject, select your Mailing List and Template. You can also add an identifier for Google Analytics. The Offset Time is the amount of time between when a new subscriber joins your list and when you would like the autoresponder to be sent. You can select a number days, weeks or months. Under Scheduled Time, you select the time of day you wish the autoresponder to be sent, please note this time is set based on the time zone preferences you configured in MailChimp when you set up the list. When you save the , it will be automatically activated in your MailChimp account. You will not be able to see this autoresponder in your page library, you will need to select and edit it under the All Autoresponders menu item for ORBTR.

28 Custom Template Your custom template can also be used for autoresponders. See the marketing section for instructions on how to add custom templates.

29 Prospecting s Prospecting s give you the ability to send one-off personal (or personalized s) while having access to marketing metrics like opens and clicks, and best of all ORBTR tracking links. There is no necessary configuration for the prospecting s feature, everything is set to work by default and you do not need your own Mandrill account. If you wish to use your own Mandrill ( account to send prospecting s, go to ORBTR > Configuration in your WordPress site and scroll down to select Configure Prospecting s. Check the box for I will use my own account and enter your Mandrill API key in the provided field. If you would like to utilize a BCC address on your s (especially useful for integration with a CRM system) you can configure that here as well. Next, click the link embedded in the text next to Sender Addresses or navigate to Marketing > Add Sender Address in WordPress. This is where you will configure the addresses that your s are sent from. Just add an address, first name and last name in the fields provided and add an optional signature. You can add as many sender addresses as you like.

30 To create/send a prospecting , navigate to Marketing > Add Prospecting . Use a title that you will recognize (this is for internal purposes only, recipients will not see this). Your message should be added in the main editor area and note that the option to add ORBTR Tracking Links will be available in the options for adding links to your message. In the right hand column, select a sender from the drop down list and then add the address, first anme and last name of the person you are sending the message to. Next add your subject and select the design template you would like to use (NOTE: Plain Text/ HTML is the default option and highly encouraged). When you press Send your message will be delivered immediately. If you would prefer to schedule the to deliver at some point in the future click the Edit option next to Send Immediately and select the appropriate date and time. You can configure an reminder for yourself to follow up with the recipient of this message by clicking the Edit button next to Remind to Follow Up.

31 Opens and clicks for prospecting s will be available under each individual lead s profile under ORBTR > All Records: Message Center ORBTR s Message Center allows you to create stock or canned messages that you can use over and over again (or as a starting point) for any campaign ( / Autoresponder/Prospecting). To try this feature navigate to Marketing > Add Message. Give your message a title that you will recognize and add your body content in the main editor area. If you would like to set a standard subject for this message you can do so in the right column. You may also use ORBTR Tracking Links in any of your message links.

32 NOTE: Be sure to use the merge tags * FNAME *, * LNAME *, and * * in place of an individual s first name, last name and address respectively when creating a message.

33 Landing Pages When you use Landing Pages for the first time you must set up your template. Go under Template Setup to begin. Under each styling option, you may click the question mark box in the upper right corner for details on each field location and meaning.

34 Remember to save your changes before leaving this screen. After saving, you can preview your template.

35 Next, select Add a New Landing Page Enter your page title above, and then enter the body copy in the text editor. All of your standard WordPress editing options work here just as they do in the regular page or post editor. Under the Optional Menu Items on the right, you will be able to add navigation items to appear on the upper right corner of your landing page underneath the phone-number. If these are left blank, no links will appear. In the header options, adding an override phone number will replace the default phone number that you had set in your template settings. If you wish to use the default phone number, you may leave this blank. Similarly, leaving topside bar title blank will allow the default option to display. The top side bar text is where you will add any content that you wish to appear below your sidebar title and above your form or call to action. Under Call to Action type, you may select: none, button, gravity form (if you have gravity forms installed), or Jetpack form, (if you have Jetpack forms installed). If you choose none for Call to Action type, then you may move on the next item. If you choose button for Call to Action type, then you will be asked to enter a button title and a link URL.

36 If you choose gravity forms for Call to Action type, then you will be able to select any of your Gravity forms from a drop-down list. If you choose Jetpack forms for Call to Action type, then the option to create a Jetpack form for this page will appear. Optional Bottom Sidebar Text appears below the Call to Action in the sidebar. This can be blank if you wish. Override default blog heading title will allow you to enter a heading for the blog section to replace your default template setting. You can also select a category and number of blog posts to appear. If you select zero as the number of blog posts, then the entire section will be hidden on the page. The section Landing Page SEO will allow you to enter a custom META title description and keywords. When you are complete, hit the Publish in the upper right hand corner of the landing page screen. You will not be able to see these pages in your page library, you will need to select and edit it under the All Landing Pages menu item for ORBTR. Custom Landing Page Templates If you have access to custom development resources, you can easily create custom landing page templates for use in ORBTR! Your templates will install as.zip files, just like a plugin or theme for WordPress and the requirements are fairly simple for any experienced WordPress developer: Your Zip file should contain a folder with a unique template name. The folder must contain an index.php file. If images are to be used in the template, they should reside in an images/ folder. Index.php file must contain comments with the template name. Template name must be unique. e.g. /* Template Name: Your Template Name */ Templates follow default WordPress coding conventions. Default social icons are located in the ORBTR assets directory and are named according to the social network e.g. facebook.png. To retrieve this location you may use the following code: $asset_url = orbtr_url(). /assets/icons/ ;

37 Landing Template Variables You can use the following standard variables when coding a landing page template for ORBTR: $template_url - URL to theme folder. $socials - pre-formatted html containing the social icons as links. If no icons were set this variable is empty. $menus - pre-formatted html containing the menu items. $footer_menus - pre-formatted html containing the menu items. $footer_text - pre-formatted html containing additional text for the footer. $cta_form - pre-formatted html for the call to action form or button. $options - array of named options and settings for the theme. Option Keys The following can be added to your template if you wish for ORBTR s Template Setup Options to control features in your template: social1 - social4-4 social networks chosen by the user in the config. Values will be formatted socialnetwork_url and these values are stored in options. e.g. if facebook was chosen has social1 then it would return facebook_url and options would contain a key named facebook_url containing the url to the facebook url in settings. lplinktitle1 - lplinktitle4 - link titles for the footer menus. lplinkurl1 - lplinkurl4 - link URLs for the footer menus. linktitle1 - linktitle4 - link titles for the footer menus. linkurl1 - linkurl4 - link URLs for the footer menus. logo_image - image html for the logo uploaded by the user. background_image - image for the page background. seo_title - title of the landing page. seo_description - description meta tag. seo_keywords - keywords meta tag. noindex - whether to add the noindex, nofollow meta tag. default_phone - phone number set by user.

38 num_posts - number of posts to display in the template. blog_section_title - title of the blog posts section. category - category to display in the blog section. call_to_action - heading text for the call to action section. call_to_action_description - text to show in the call to action. quote - Additional text to display below the call to action section. company_name - company name assigned by the user. bg_color - background color. bg_position - background position for the image. bg_repeat - background repeat for the image. wrapper_bg_color - background color of the wrapper. main_font - the primary font. text_color - the primary text color. headline_color - the color for headings. headline_font - the font for primary headings. h2_headline_font - the font for secondary headings. h3_headline_font - the font for tertiary headings. phone_color - color for the phone number. phone_font - font for the phone number. link_color - primary color for links. sidebar_header_background - background color for the sidebar call to action heading. sidebar_header_color - text color for the sidebar call to action heading. sidebar_background - background color for the sidebar content area. sidebar_text_color - text color for the sidebar content area. menu_color - color of the menu items. navigation_font - font of the menu items. blog_header_color - color of the blog section heading.

39 Filters orbtr_lp_sidebar_text_top - filter the call to action description text. orbtr_lp_sidebar_text_bottom - filter the additional text below the call to action.

40 Cloning Assets Very often when we create new marketing tools, we want to use an existing asset as a starting point. ORBTR makes it easy to duplicate or clone landing pages, s and autoresponders. Just go to your listing of landing pages, s or auto responders and roll over the item you want to clone. In the options that appear, you will see Clone as a selection. Click that and the selected item will be duplicated. Campaign Manager When you are creating a marketing campaign, there are often a lot of elements involved. Our campaign manager feature allows you to organize them all on a single screen. You can create a campaign by clicking new campaign on the main ORBTR menu in WordPress. Once you have created a campaign you can use the colored tabs to create assets (including Landing Pages, Posts, pages, s, Autoresponders, Orbits and Orbit Widgets) to

41 add to the campaign or you can navigate to existing items using your normal WordPress menus and look for the Assign to Campaign item on the sidebar for Pages, Posts, Landing Pages, s and Autoresponders: Or across the top in the editor for Orbits and Orbit Widgets:

42 Mobile Site When you use the Mobile site for the first time you must set up your template. Click Mobile to begin. Under each styling option, you may click the question mark box in the upper right corner for details on each field location and meaning.

43 Under the tab for Homepage Content you will have the opportunity to override your standard home page with a mobile-specific version. If you choose to do this, you can enter your content, links and images as you would in any WordPress editor and check the box to activate it. NOTE: this option will only override a STATIC home page, not a home page using the recent posts option in your WordPress settings. Under the Create Your Menus tab, a video will demonstrate how to create a navigation and menu structure for your mobile site. You can use an existing site menu or create one special for your mobile site (configured under Appearance > Menus). NOTE: your menus will NOT style correctly if you do not assign a menu under Appearance > Menus. Remember to save your changes before leaving this screen. After saving, you can preview your template. After saving, go to the main configuration under ORBTR and activate your mobile site!

44 Code Insert Code Insert allows you to easily add items like Google Analytics or conversion codes, font codes, and other scripts to your website without modifying the theme files. To add a code, select Add Code from the Code Insert menu. On the following screen you will name your code (just a name that you will use to identify it later should you want to find or edit it using the Codes screen), copy and paste the code into the main editor area and then select where on your website you want that code to appear. The documentation for your code will usually specify whether it belongs in the header or footer of your site. Font codes, for example, usually go in the header and conversion codes will generally go in the footer. You can also specify if you want codes to appear on your site s front page and on the blog index page and if there are specific pages/posts and categories that should be included or excluded. To include or exclude pages/posts or categories, use the ID #s for those items, separated by commas. To find the page/post or category ID, click on the main posts or categories view in WordPress and click to edit one. In the URL for the editor you will likely see an address that looks something like this: the page/post ID in that case is 55. You can find category ID s the same way.

45 Zapier Integration One of the best things about ORBTR is our integration with Zapier, a service that allows for simple task automation between more than 200 web applications including ORBTR and other popular services like Salesforce, Highrise, MailChimp, Zoho, Sugar CRM, GMail and many more. To get started with Zapier, just visit zapier.com and create an account. They have both free and premium account options. Once you have set up your account, you can visit the dashboard to set up your first Zap or software integration. This process is easy and visual and requires NO programming experience. Just select ORBTR from the options under Trigger Service and then the service that you want to send ORBTR data to from the options under Action Service. The process from there is very quick and simple and you can be up and running in a matter of minutes. And if you run into trouble, Zapier has an extensive support forum. If you have any questions specifically about using ORBTR with Zapier, just your question to [email protected]. NOTE: ORBTR is only available as a Trigger Service and not as an Action Service.