The Total Cost of Today s Office Output Environment. Overall document expenditures average 6% of overall revenues across all industries.

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Natalie Bryan
8 years ago
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1 WELCOME TO

2 The Total Cost of Today s Office Output Environment Overall document expenditures average 6% of overall revenues across all industries. 2

3 The Total Cost of Today s Office Output Environment Typically Observed (10%) Technology acquisition Maintenance contracts Supply prices Typically Unobserved (90%) Operational costs IT Support / Infrastructure Document / Records Management End User Productivity Environmental The Known The Unknown 3

4 The Opportunity Benefits of a Comprehensive Output Management Approach Decreased Document-related Expenses Up to 30% according to Gartner Controlled Expenditures Through on-going asset management Increased Employee Productivity Focused more on core responsibilities More efficient processes Less downtime Eliminated Or Significantly Reduced Waste Cost of operations and environment Reduced Footprint Free up valuable office space The Known The Unknown 4

5 The Issue Although most organizations could, in principle, manage office document output actively and effectively, in reality many lack the time, the staff, the experience, the tools, and the focus, and simply will not do it on their own. Source: Magic Quadrant for Managed Print Services Worldwide 5

6 ABI Managed Document Services Bringing together the technology, processes, and people to effectively manage your output environment Cost Effectiveness People Processes Technology Operate Manage Implement Assess & Design Maintenance & Supplies Device In House In House In House In House Elements of Effective Output Management Long-term Partner Short-term Advisor Supplier Annual Cost $2,100 $1,900 $1,700 $1,500 $1,300 $1,100 $900 $700 $500 Office Output Cost per Seat Year Unmanaged Transform Govern 6

7 What is Managed Document Services? ABI will act as your Chief Document Officer, thoroughly investigating your output & imaging environment and shining light on areas for improvement. A set of service offerings focused on governing all aspects of your document output & imaging environment. MDS involves assessing, monitoring, consolidating, controlling and optimizing the output and imaging infrastructure. Services extend beyond the print realm, addressing the entire document lifecycle. 7

8 Our 4-Phased Approach PHASE I: ASSESS Gain a thorough understanding of your environment Ricoh Analysts will take the time to understand your unique environment: Complete a thorough assessment of the state of your current document output environment Provide a detailed report of your current-state technology, along with associated costs and process workflows 8

9 Our 4-Phased Approach PHASE II: DESIGN Improve your environment Ricoh Consultants architect a new system designed to improve your operations: Total cost of ownership (TCO) strategies Process improvement Security enhancement Environmental impact reduction 9

10 Our 4-Phased Approach PHASE III: IMPLEMENT Transform your environment Ricoh Project Managers will help you migrate to your new environment: Transformation services shortens planning time required to implement and deploy new output technology, enabling clients to: Adopt new technology more quickly Provide better end-user experience Reduce risks associated with new technology adoption 10

11 Our 4-Phased Approach PHASE IV: MANAGE Govern your environment for continuous improvement Ricoh Site Managers provide ongoing governance of your output a & imaging environment. The Manage phase includes four distinct service components: Operation Management Fleet Management Support Services Continuous Improvement: Client Management can be implement on-site as part of a facilities management program or off-site as part of a Ricoh help-desk function. 11

12 Thank You

Defining Ricoh Managed Document Services A brief overview of Ricoh MDS Solutions

Defining Ricoh Managed Document Services A brief overview of Ricoh MDS Solutions Contents 1 What is Managed Print Services?... 3 2 Managed Document Services... 5 3 Understand... 6 3.1 Approach... 6 3.2