Centerity Service Pack for Microsoft Exchange 2013 Keep your services up and running!

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1 Centerity Service Pack for Microsoft Exchange 2013 Keep your services up and running! Key Features Client & server monitoring. Tens of monitored KPI s for in-depth inspection. Wide range of usage and utilization reports. User-Experience monitoring Historical and real time data. Added Value Improved performance and Uptime of the organizational services Early detection of performance issues Rapid deployment, no expert required. Overview Microsoft Exchange Server is a calendaring software, a mail server and contact manager developed by Microsoft. It is a server program that runs on Windows Server and is part of the Microsoft Servers line of products. Centerity service pack for Microsoft Exchange 2013 provides end to end monitoring of the organizational services. Centerity Exchange 2013 CSP allows easy configuration of the most professional monitoring witout the need of MS experts. The Exchange 2013 CSP collects and analyze tens of critical KPI s as well as event logs, services, processes and much more. The Centerity user-experience and business service management mudules, together with the exchange 2013 CSP, provide proactive monitoring and complete view of the organization services from the business point of view. Centerity Monitor - One system, All inclusive! Centerity Monitor is a unique enterprise class all-in-one performance and availability monitoring platform for any organization in any size, MSP s, cloud and SAAS providers and OEM. The unique platform allows single pane of glass for the entire IT & network environment including physical and virtual servers, standard and proprietary applications, networks devices, storage, Databases, networking, passive equipment and much more. Centerity advanced features include business services management (BSM), User-Experience Monitoring, assets Management and much more - All Included in Centerity license.

2 Client Access Available Checks: MSEXCHANGE 2013 AB [NSPI CONNECTIONS CURRENT] - NSPI CONNECTIONS CURRENT IS THE NUMBER OF NSPI CLIENTS THAT ARE CURRENTLY CONNECTED TO THE SERVER. MSEXCHANGE 2013 AB [NSPI ONNECTIONS/SEC] - SHOWS THE NUMBER OF NSPI CLIENT CONNECTIONS ESTABLISHED TO THE SERVER EACH MSEXCHANGE 2013 AB [NSPI RPC REQUESTS/SEC] - SHOWS THE RATE AT WHICH NSPI REQUESTS OCCUR EACH MSEXCHANGE 2013 AB[NSPI RPC BROWSE REQUESTS AVERAGE LATENCY] - NSPI RPC BROWSE REQUESTS AVERAGE LATENCY IS THE AVERAGE TIME, IN MILLISECONDS, THAT NSPI BROWSE REQUESTS TOOK TO COMPLETE DURING THE SAMPLING PERIOD. MSEXCHANGE 2013 AUTODISCOVER [REQUESTS/SEC] - SHOWS THE NUMBER OF AUTODISCOVER SERVICE REQUESTS PROCESSED EACH DETERMINES CURRENT USER LOAD MSEXCHANGE 2013 OAB: [CURRENT NUMBER OF REQUESTS IN CACHE] SHOWS THE CURRENT NUMBER OF REQUESTS FOR GENERATION. MSEXCHANGE 2013 ACTIVESYNC [PING COMMANDS PENDING] - SHOWS THE NUMBER OF PING COMMANDS THAT ARE CURRENTLY PENDING ON THE SERVER. MSEXCHANGE 2013 AB [NSPI RPC REQUESTS AVERAGE LATENCY] - NSPI RPC REQUESTS AVERAGE LATENCY IS THE AVERAGE TIME, IN MILLISECONDS, THAT NSPI REQUESTS TOOK TO COMPLETE DURING THE SAMPLING PERIOD. MSEXCHANGE 2013 AVALABILTY SERVICE [AVAILABILITY REQUESTS PER SECOND] - AVAILABILITY REQUESTS PER SECOND IS THE NUMBER OF REQUESTS SERVICED PER THE REQUEST CAN BE ONLY FOR FREE BUSY OR INCLUDE SUGGESTIONS. ONE REQUEST MAY CONTAIN MULTIPLE MAILBOXES. MSEXCHANGE 2013 OAB: [FILE NOT AVAILABLE FAILURES/SEC] - SHOWS THE NUMBER OF REQUESTS THAT FAILED PER SECOND BECAUSE THE FILE WAS NOT AVAILABLE. MSEXCHANGE2013 ACTIVESYNC[REQUESTS PER SECOND] - REQUESTS/SEC IS THE NUMBER OF HTTP REQUESTS THAT ARE RECEIVED FROM THE CLIENT VIA ASP.NET PER SECOND MSEXCHANGE 2013 AB [REFERRAL RPC REQUESTS AVERAGE LATENCY] - REFERRAL RPC REQUESTS AVERAGE LATENCY IS THE AVERAGE TIME, IN MILLISECONDS, THAT REFERRAL REQUESTS TOOK TO COMPLETE DURING THE SAMPLING PERIOD. MSEXCHANGE 2013 AVALABILTY SERVICE [AVERAGE TIME TO PROCESS A FREE BUSY REQUEST] - AVERAGE TIME TO PROCESS A FREE BUSY REQUEST IS THE AVERAGE TIME TO PROCESS A FREE BUSY REQUEST IN SECONDS. ONE REQUEST MAY CONTAIN MULTIPLE MAILBOXES. FREE BUSY RESPONSES DO NOT HAVE MEETING SUGGESTIONS. MSEXCHANGE 2013 WS [REQUESTS PER SECOND] - SHOWS THE NUMBER OF REQUESTS PROCESSED EACH DETERMINES CURRENT USER LOAD. MSEXCHANGE 2013 ACTIVESYNC [REQUESTS QUEUED] - REQUESTS TOTAL IS THE TOTAL NUMBER OF HTTP REQUESTS RECEIVED FROM ASP.NET SINCE THE SERVICE WAS RESTARTED. MSEXCHANGE 2013 ACTIVESYNC [SYNC COMMANDS PER SECOND] - SYNC COMMANDS/SEC IS THE NUMBER OF SYNC COMMANDS THAT ARE PROCESSED PER CLIENTS USE THIS COMMAND TO SYNCHRONIZE ITEMS WITHIN A FOLDER. MSEXCHANGE 2013 CONTROLPANEL [EXPLICIT SIGN-ON OUTBOUND PROXY REQUESTS/SEC] - EXPLICIT SIGN-ON OUTBOUND PROXY REQUESTS/SEC IS THE NUMBER OF EXPLICIT SIGN-ON REQUESTS SENT TO A SECONDARY CLIENT ACCESS SERVER PER MSEXCHANGE 2013 ACTIVESYNC [SYNC COMMANDS PENDING] - SYNC COMMANDS PENDING IS THE NUMBER OF SYNC COMMANDS THAT ARE CURRENTLY PENDING ON THE SERVER. MSEXCHANGE 2013 CONTROLPANEL [EXPLICIT SIGN-ON STANDARD RBAC REQUESTS/SEC] - EXPLICIT SIGN-ON STANDARD RBAC REQUESTS/SEC IS THE NUMBER OF REQUESTS RECEIVED PER SECOND BY AN EXPLICIT SIGN-ON STANDARD RBAC SESSION. MSEXCHANGE 2013 CONTROLPANEL [EXPLICIT SIGN-ON INBOUND PROXY SESSIONS/SEC] - EXPLICIT SIGN-ON INBOUND PROXY SESSIONS/SEC IS THE NUMBER OF EXPLICIT SIGN-ON INBOUND PROXY SESSIONS THAT ARE LOADED PER SECOND IN THE EXCHANGE CONTROL PANEL. MSEXCHANGE 2013 CONTROLPANEL [EXPLICIT SIGN-ON STANDARD RBAC SESSIONS/SEC] - EXPLICIT SIGN-ON STANDARD RBAC SESSIONS/SEC IS THE NUMBER OF EXPLICIT SIGN-ON STANDARD RBAC SESSIONS THAT ARE LOADED PER SECOND IN THE EXCHANGE CONTROL PANEL.

3 MSEXCHANGE 2013 CONTROLPANEL [INBOUND PROXY REQUESTS/SEC] - SHOWS THE NUMBER OF REQUESTS RECEIVED FROM A PRIMARY CLIENT ACCESS SERVER PER MSEXCHANGE 2013 CONTROLPANEL [EXPLICIT SIGN-ON INBOUND PROXY REQUESTS/SEC] - EXPLICIT SIGN-ON INBOUND PROXY REQUESTS/SEC IS THE NUMBER OF EXPLICIT SIGN-ON REQUESTS RECEIVED FROM A PRIMARY CLIENT ACCESS SERVER PER MSEXCHANGE 2013 CONTROLPANEL [INBOUND PROXY SESSIONS/SEC] - SHOWS THE NUMBER OF INBOUND PROXY SESSIONS LOADED PER SECOND IN THE EXCHANGE CONTROL PANEL MSEXCHANGE 2013 NTROLPANEL [OUTBOUND PROXY REQUESTS - AVERAGE RESPONSE TIME] - OUTBOUND PROXY REQUESTS - AVERAGE RESPONSE TIME IS THE AVERAGE TIME (IN MILLISECONDS) THAT REQUESTS SENT TO A SECONDARY CLIENT ACCESS SERVER TOOK TO COMPLETE DURING THE SAMPLING PERIOD. MSEXCHANGE 2013 CONTROLPANEL [ASP.NET REQUEST FAILURES PER SECOND] - ASP.NET REQUEST FAILURES/SEC IS THE NUMBER OF FAILURES PER SECOND DETECTED BY ASP.NET IN THE EXCHANGE CONTROL PANEL. MSEXCHANGE 2013 ONTROLPANEL [REQUESTS - AVERAGE RESPONSE TIME] - REQUESTS - AVERAGE RESPONSE TIME IS THE AVERAGE TIME (IN MILLISECONDS) THE EXCHANGE CONTROL PANEL TOOK TO RESPOND TO A REQUEST DURING THE SAMPLING PERIOD. MSEXCHANGE 2013 OWA [AVERAGE SEARCH TIME] - AVERAGE SEARCH TIME IS THE AVERAGE TIME THAT ELAPSED WHILE WAITING FOR A SEARCH TO COMPLETE IN OUTLOOK WEB ACCESS. MSEXCHANGE 2013 RPCCLIENTACCESS [CONNECTION COUNT] - SHOWS THE TOTAL NUMBER OF CLIENT CONNECTIONS MAINTAINED. MSEXCHANGE 2013 OWA [CURRENT UNIQUE USERS] - CURRENT UNIQUE USERS IS THE NUMBER OF UNIQUE USERS CURRENTLY SIGNED IN TO OUTLOOK WEB APP. THIS VALUE MONITORS THE NUMBER OF UNIQUE ACTIVE USER SESSIONS, SO THAT USERS ARE ONLY REMOVED FROM THIS COUNT AFTER THEY SIGN OUT OR THEIR SESSION TIMED OUT. MSEXCHANGE 2013 RPCCLIENTACCESS [RPC AVERAGED LATENCY] - RPC AVERAGED LATENCY IS THE LATENCY, IN MILLISECONDS, AVERAGED FOR THE PAST 1024 PACKETS. MSEXCHANGE 2013 RPCCLIENTACCESS [ACTIVE USER COUNT] - SHOWS THE NUMBER OF UNIQUE USERS THAT HAVE SHOWN SOME ACTIVITY IN THE LAST 2 MINUTES. MSEXCHANGE 2013 RPCCLIENTACCESS [RPCCLIENTACCESS USER COUNT] - USER COUNT IS THE NUMBER OF USERS THAT ARE CONNECTED TO THE SERVICE. MSEXCHANGE 2013 RPCCLIENTACCESS [RPC OPERATIONS PER SECOND] - RPC OPERATIONS/SEC IS THE RATE AT WHICH RPC OPERATIONS OCCUR, PER MSEXCHANGE 2013 RPCCLIENTACCESS [RPC REQUESTS] - RPC REQUESTS IS THE NUMBER OF CLIENT REQUESTS THAT ARE CURRENTLY BEING PROCESSED BY THE RPC CLIENT ACCESS SERVICE. Mailbox Available Checks: EXTENSIBILITY AGENT [AVERAGE AGENT PROCESSING TIME/SEC] - SHOWS THE AVERAGE AGENT PROCESSING TIME IN SECONDS PER EVENT. MSEXCHANGE 2013 ANTI-MALWARE AGENT [MESSAGES BLOCKED] - SHOWS THE NUMBER OF MESSAGES IN THE PAST MINUTE THAT CONTAINED MALWARE AND WERE BLOCKED. MSEXCHANGE 2013 ANTI-MALWARE AGENT [MESSAGES CONTAINING MALWARE] SHOWS THE NUMBER OF MESSAGES IN THE PAST MINUTE THAT CONTAINED MALWARE. DATABASE [I/O DATABASE READS/SEC] - SHOWS THE RATE OF DATABASE READ OPERATIONS COMPLETED. DETERMINES THE CURRENT LOAD. MSEXCHANGE 2013 ANTI-MALWARE AGENT [MESSAGES THAT TIMED OUT] SHOWS THE NUMBER OF TIMES IN THE PAST MINUTE THAT A MESSAGE SCAN TIMED OUT. QUEUES [AGGREGATE SHADOW NUMBER OF MESSAGES IN ALL SHADOW QUEUES.

4 DATABASE [I/O DATABASE WRITES/SEC] - SHOWS THE RATE OF DATABASE WRITE OPERATIONS COMPLETED. DETERMINES THE CURRENT LOAD. COMPARE VALUES TO HISTORICAL LOAD ASSESSMENT [AVERAGE BYTES/MESSAGE] - SHOWS THE AVERAGE NUMBER OF MESSAGE BYTES PER INBOUND MESSAGE RECEIVED. DETERMINES SIZES OF MESSAGES BEING RECEIVED FOR AN SMTP RECEIVE CONNECTOR. QUEUES [NON-SMTP DELIVERY QUEUE MESSAGES IN THE DROP DIRECTORY USED BY A FOREIGN CONNECTOR. DATABASE [I/O LOG READS/SEC] - SHOWS THE RATE OF LOG FILE READ OPERATIONS COMPLETED. DETERMINES THE CURRENT LOAD. LOAD ASSESSMENT [MESSAGES COMPLETED DELIVERY/SEC] - SHOWS THE NUMBER OF MESSAGES DELIVERED PER DETERMINES CURRENT LOAD. COMPARE VALUES TO HISTORICAL QUEUES [POISON QUEUE LENGTH] - SHOWS THE NUMBER OF MESSAGES IN THE POISON MESSAGE QUEUE. DATABASE [I/O LOG WRITES/SEC] - SHOWS THE RATE OF LOG FILE WRITE OPERATIONS COMPLETED. DETERMINES THE CURRENT LOAD. LOAD ASSESSMENT [MESSAGES QUEUED FOR DELIVERY/SEC] - SHOWS THE NUMBER OF MESSAGES QUEUED FOR DELIVERY PER DETERMINES CURRENT LOAD. QUEUES [EXTERNAL LARGEST DELIVERY NUMBER OF EXTERNAL ITEMS IN THE LARGEST DELIVERY QUEUE LENGTH. QUEUES [INTERNAL LARGEST DELIVERY NUMBER OF INTERNAL ITEMS IN THE LARGEST DELIVERY QUEUE LENGTH LOAD ASSESSMENT [MESSAGES RECEIVED/SEC] - SHOWS THE NUMBER OF MESSAGES RECEIVED BY THE SMTP SERVER EACH DETERMINES CURRENT LOAD. QUEUES [RETRY NON-SMTP DELIVERY NUMBER OF MESSAGES IN A RETRY STATE IN THE NON-SMTP GATEWAY DELIVERY QUEUES. DATABASE [LOG THREADS WAITING] - SHOWS THE NUMBER OF THREADS WAITING FOR THEIR DATA TO BE WRITTEN TO THE LOG TO COMPLETE AN UPDATE OF THE DATABASE. IF THIS NUMBER IS TOO HIGH, THE LOG MAY BE A BOTTLENECK. LOAD ASSESSMENT [MESSAGES SENT/SEC] - SHOWS THE NUMBER OF MESSAGES SENT BY THE SMTP SEND CONNECTOR EACH DETERMINES CURRENT LOAD. BASELINES QUEUES [RETRY REMOTE DELIVERY NUMBER OF MESSAGES IN A RETRY STATE IN THE REMOTE DELIVERY QUEUES. DATABASE [VERSION BUCKETS ALLOCATED] - TOTAL NUMBER OF VERSION BUCKETS ALLOCATED. SHOWS THE DEFAULT BACKPRESSURE VALUES AS LISTED IN THE EDGETRANSPORT.EXE CONFIG FILE. LOAD ASSESSMENT [MESSAGES SUBMITTED/SEC] - SHOWS THE NUMBER OF MESSAGES QUEUED IN THE SUBMISSION QUEUE PER DETERMINES CURRENT LOAD. QUEUES [SUBMISSION QUEUE MESSAGES IN THE SUBMISSION QUEUE. QUEUES [EXTERNAL RETRY REMOTE DELIVERY QUEUE LENGTH] - SHOWS THE NUMBER OF EXTERNAL ITEMS IN RETRY IN THE DELIVERY QUEUES. QUEUES [ACTIVE MAILBOX DELIVERY QUEUE MESSAGES IN THE ACTIVE MAILBOX QUEUES QUEUES [UNREACHABLE QUEUE MESSAGES IN THE UNREACHABLE QUEUE. QUEUES [INTERNAL ACTIVE REMOTE DELIVERY QUEUE LENGTH] - SHOWS THE NUMBER OF ITEMS IN THE ACTIVE REMOTE DELIVERY QUEUES TO INTERNAL DESTINATIONS. QUEUES [ITEMS COMPLETED DELIVERY/SEC] SHOWS THE NUMBER OF ITEMS PROCESSED TO COMPLETION ALL RECIPIENTS EITHER SUCCEEDED OR FAILED. QUEUES [ITEMS QUEUED FOR DELIVERY/SEC] SHOWS NUMBER OF ITEMS QUEUED FOR DELIVERY/SEC.

5 QUEUES [MESSAGES DEFERRED DUE TO LOCAL LOOP] - SHOWS THE NUMBER OF MESSAGES CURRENTLY IN THE SUBMISSION QUEUE WHOSE DELIVERY WAS DEFERRED BECAUSE A LOOP WAS DETECTED WHEN ATTEMPTING TO ROUTE THE MESSAGE. QUEUES [MESSAGES DEFERRED DURING CATEGORIZATION] - SHOWS THE PERCENTAGE OF MESSAGES THAT ARE BEING DEFERRED DURING CATEGORIZATION OVER THE LAST 5 MINUTES. QUEUES [MESSAGES QUEUED FOR DELIVERY] SHOWS THE NUMBER OF MESSAGES CURRENTLY QUEUED IN ONE OR MORE QUEUES. QUEUES [INTERNAL RETRY REMOTE DELIVERY QUEUE LENGTH] - SHOWS THE NUMBER OF INTERNAL ITEMS IN RETRY IN THE DELIVERY QUEUES. QUEUES [ACTIVE REMOTE DELIVERY QUEUE MESSAGES IN THE ACTIVE REMOTE DELIVERY QUEUES QUEUES [MESSAGES SUBMITTED/SEC] SHOWS THE NUMBER OF MESSAGES ENQUEUED IN THE SUBMISSION QUEUE PER MSEXCHANGE 2013 MAILBOX CALENDAR ATTENDANT [REQUESTS FAILED] - SHOWS THE TOTAL NUMBER OF FAILURES THAT OCCURRED WHILE THE CALENDAR ATTENDANT WAS PROCESSING EVENTS. MSEXCHANGE 2013 MAILBOX DATABASE [I/O DATABASE READS AVERAGE LATENCY] - INDICATES THE AVERAGE TIME, IN MILLISECONDS (MS), TO READ FROM THE DATABASE FILE. MSEXCHANGE 2013 MAILBOX DATABASE [I/O DATABASE WRITES RECOVERY AVERAGE LATENCY] - INDICATES THE AVERAGE TIME, IN MS, TO WRITE TO THE DATABASE FILE. MSEXCHANGE 2013 MAILBOX DATABASE [IS DATABASE PAGE FAULT STALLS/SEC] - SHOWS THE RATE THAT DATABASE FILE PAGE REQUESTS REQUIRE OF THE DATABASE CACHE MANAGER TO ALLOCATE A NEW PAGE FROM THE DATABASE CACHE. MSEXCHANGE 2013 MAILBOX DATABASE [IS VERSION BUCKETS ALLOCATED] - SHOWS THE TOTAL NUMBER OF VERSION BUCKETS ALLOCATED. MSEXCHANGE 2013 MAILBOX DATABASE [LOG RECORD STALLS/SEC] - INDICATES THE NUMBER OF LOG RECORDS THAT CAN'T BE ADDED TO THE LOG BUFFERS PER SECOND BECAUSE THE LOG BUFFERS ARE FULL. MSEXCHANGE 2013 MAILBOX ASSISTANTS [AVERAGE EVENT PROCESSING TIME/SEC] - SHOWS THE AVERAGE PROCESSING TIME OF THE EVENTS CHOSEN. MSEXCHANGE 2013 MAILBOX DATABASE [I/O DATABASE READS RECOVERY AVERAGE LATENCY] - INDICATES THE AVERAGE TIME, IN MS, TO READ FROM THE DATABASE FILE. MSEXCHANGE 2013 MAILBOX DATABASE [I/O LOG READS AVERAGE LATENCY] - INDICATES THE AVERAGE TIME, IN MS, TO READ DATA FROM A LOG FILE. SPECIFIC TO LOG REPLAY AND DATABASE RECOVERY OPERATIONS. MSEXCHANGE 2013 MAILBOX DATABASE [LOG RECORD STALLS/SEC] - SHOWS THE NUMBER OF LOG RECORDS THAT CAN'T BE ADDED TO THE LOG BUFFERS PER SECOND BECAUSE THE LOG BUFFERS ARE FULL. IF THIS COUNTER IS NONZERO FOR A LONG PERIOD OF TIME, THE LOG BUFFER SIZE MAY BE A BOTTLENECK. MSEXCHANGE 2013 MAILBOX DATABASE [LOG BYTES WRITE/SEC] - SHOWS THE RATE OF BYTES WRITTEN TO THE LOG. MSEXCHANGE 2013 MAILBOX DATABASE [LOG THREADS WAITING] - INDICATES THE NUMBER OF THREADS WAITING TO COMPLETE AN UPDATE OF THE DATABASE BY WRITING THEIR DATA TO THE LOG. MSEXCHANGE 2013 MAILBOX DATABASE [IS DATABASE PAGE FAULT STALLS/SEC] - INDICATES THE RATE OF PAGE FAULTS THAT CAN'T BE SERVICED BECAUSE THERE ARE NO PAGES AVAILABLE FOR ALLOCATION FROM THE DATABASE CACHE. MSEXCHANGE 2013 MAILBOX DATABASE [I/O DATABASE WRITES AVERAGE LATENCY] - INDICATES THE AVERAGE TIME, IN MS, TO WRITE TO THE DATABASE FILE. MSEXCHANGE 2013 MAILBOX DATABASE [I/O LOG WRITES AVERAGE LATENCY - INDICATES THE AVERAGE TIME, IN MS, TO WRITE A LOG BUFFER TO THE ACTIVE LOG FILE. MSEXCHANGE 2013 MAILBOX DATABASE [IS LOG THREADS WAITING] - SHOWS THE NUMBER OF THREADS WAITING FOR THEIR DATA TO BE WRITTEN TO THE LOG TO COMPLETE AN UPDATE OF THE DATABASE. IF THIS NUMBER IS TOO HIGH, THE LOG MAY BE A BOTTLENECK. MSEXCHANGE 2013 MAILBOX DATABASE [LOG GENERATION CHECKPOINT DEPTH] - REPRESENTS THE AMOUNT OF WORK IN THE LOG FILE COUNT THAT NEEDS TO BE REDONE OR UNDONE TO THE DATABASE FILES IF THE PROCESS FAILS. MSEXCHANGE 2013 MAILBOX AD ACCESS [LDAP FATAL ERRORS/MIN] SHOWS THE NUMBER OF LDAP ERRORS THAT CAUSED EXCHANGE ACTIVE DIRECTORY FATAL ERRORS.

6 MSEXCHANGE 2013 MAILBOX IS CLIENT [DIRECTORY ACCESS: LDAP SEARCHES/SEC] - SHOWS THE CURRENT RATE THAT LDAP SEARCHES OCCUR WHILE PROCESSING REQUESTS FOR THE CLIENT. USED TO DETERMINE THE CURRENT LDAP SEARCH RATE PER PROTOCOL. MSEXCHANGE 2013 MAILBOX IS [SEARCH/SEC] SHOWS THE NUMBER OF SEARCH QUERIES/SECOND RECEIVED PER DATABASE. MSEXCHANGE 2013 MAILBOX DATABASE [LOG RECORD STALLS/SEC] SHOWS THE NUMBER OF LOG RECORDS THAT CAN'T BE ADDED TO THE LOG BUFFERS PER SECOND BECAUSE THE LOG BUFFERS ARE FULL. MSEXCHANGE 2013 MAILBOX IS CLIENT [RPC AVERAGED LATENCY] - INDICATES THE RPC LATENCY, IN MS, AVERAGED FOR ALL OPERATIONS IN THE LAST 1,024 PACKETS. MSEXCHANGE 2013 MAILBOX IS [MAILBOX RPC AVERAGED LATENCY] - INDICATES THE RPC LATENCY, IN MS, AVERAGED FOR ALL OPERATIONS IN THE LAST 1,024 PACKETS. MSEXCHANGE 2013 MAILBOX IS [MESSAGES SUBMITTED/SEC] - SHOWS THE NUMBER OF MESSAGES SUBMITTED FROM THE DATABASE PER MSEXCHANGE 2013 MAILBOX IS REPLICATION [DATABASE FAILED] SHOWS IF DATABSE COPY IS SET TO FAILED. FAILED = 1 OK = 0 MSEXCHANGE 2013 MAILBOX IS [MESSAGES DELIVERED/SEC] - SHOWS THE RATE THAT MESSAGES ARE DELIVERED TO ALL RECIPIENTS. INDICATES CURRENT MESSAGE DELIVERY RATE TO THE STORE. MSEXCHANGE 2013 MAILBOX IS [MESSAGES SUBMITTED/SEC] - SHOWS THE RATE THAT MESSAGES ARE SUBMITTED BY CLIENTS. USED TO DETERMINE CURRENT RATE THAT MESSAGES ARE BEING SUBMITTED BY CLIENTS. MSEXCHANGE 2013 MAILBOX IS [RPC AVERAGED LATENCY] - INDICATES THE RPC LATENCY, IN MS, AVERAGED FOR ALL OPERATIONS IN THE LAST 1,024 PACKETS. MSEXCHANGE 2013 MAILBOX MAIL SUBMISSION [FAILED SUBMISSIONS PER SECOND] - SHOWS THE NUMBER OF FAILED SUBMISSIONS PER MSEXCHANGE 2013 MAILBOX PROCESS [EXCHANGE SEARCH PROCESSOR TIME] - SHOWS THE AMOUNT OF PROCESSOR TIME CURRENTLY BEING CONSUMED BY THE EXCHANGE SEARCH SERVICE. MSEXCHANGE 2013 MAILBOX STORE INTERFACE [RPC REQUESTS FAILED PCT] - SHOWS THE PERCENTAGE OF FAILED REQUESTS IN THE TOTAL NUMBER OF RPC REQUESTS. FAILED MEANS THE SUM OF FAILED WITH ERROR CODE PLUS FAILED WITH EXCEPTION. MSEXCHANGE 2013 MAILBOX IS [RPC REQUESTS] - INDICATES THE OVERALL RPC REQUESTS CURRENTLY EXECUTING WITHIN THE INFORMATION STORE PROCESS. MSEXCHANGE 2013 MAILBOX MAIL SUBMISSION [TEMPORARY SUBMISSION FAILURES/SEC] - SHOWS THE NUMBER OF TEMPORARY SUBMISSION FAILURES PER MSEXCHANGE 2013 MAILBOX REPLICATION [COPY QUEUE LENGTH] - SHOWS THE NUMBER OF TRANSACTION LOG FILES WAITING TO BE COPIED TO THE PASSIVE COPY LOG FILE FOLDER. A COPY ISN'T CONSIDERED COMPLETE UNTIL IT HAS BEEN CHECKED FOR CORRUPTION. MSEXCHANGE 2013 MAILBOX STORE INTERFACE [RPC LATENCY AVERAGE/MSEC] - SHOWS THE AVERAGE LATENCY, IN MS, OF RPC REQUESTS. THE AVERAGE IS CALCULATED OVER ALL RPCS SINCE EXRPC32 WAS LOADED. MSEXCHANGE 2013 MAILBOX SEARCH INDICE [AVERAGE DOCUMENT PROCESSING TIME] SHOWS THE AVERAGE TIME IN SECONDS REQUIRED TO PROCESS A DOCUMENT. MSEXCHANGE 2013 MAILBOX PROCESS [EXCHANGE MAILBOX ASSISTANTS PROCESSOR TIME] - SHOWS THE AMOUNT OF PROCESSOR TIME BEING CONSUMED BY MAILBOX ASSISTANTS. MSEXCHANGE 2013 MAILBOX RESOURCE BOOKING [REQUESTS FAILED] - SHOWS THE TOTAL NUMBER OF FAILURES THAT OCCURRED WHILE THE RESOURCE BOOKING ATTENDANT WAS PROCESSING EVENTS. MSEXCHANGE 2013 MAILBOX STORE INTERFACE [RPC REQUESTS OUTSTANDING] - SHOWS THE CURRENT NUMBER OF OUTSTANDING RPC REQUESTS. MSEXCHANGE 2013 MAILBOX STORE INTERFACE [RPC SLOW REQUESTS PCT] - SHOWS THE PERCENTAGE OF SLOW RPC REQUESTS AMONG ALL RPC REQUESTS. A SLOW RPC REQUEST IS ONE THAT HAS TAKEN MORE THAN 500 MS. EXCHANGE [ALL QUEUES MESSAGE COUNT] CHECK ALL EXCHANGE TRANSPORT QUEUES FOR MESSAGE COUNT. EXCHANGE [NUMBER OF NEXT HOP DOMAINS] CHECK THE NUMBER OF NEXT HOP DOMAINS IN ALL QUEUES.

7 About Centerity Centerity ( HQ Newton MA) is a leading provider of all-in-one enterprise class IT and business service monitoring platform. While changing the rules of monitoring, Centerity enables IT organizations in various market segments to simplify all aspects of network management and information flow, and enhance business performance. Centerity Monitor provides accurate measurements, drill down root cause analysis, real time statistics, live network maps graphs and other advanced features. Centerity Monitor End-User Experience and Business Service Management allow for high level presentation of business processes and the delivery of high quality services to end users. Centerity USA & APAC 154 Wells Ave. Newton MA USA Tel: +1 (339) [email protected] Centerity EMEA P.O Box 2477 Tel: [email protected]