HRG Loyalty Rewarding you for your loyalty
|
|
- Patience Edwards
- 8 years ago
- Views:
Transcription
1 HRG Loyalty Rewarding you for your loyalty
2 We have a proven track record in delivering tangible benefits How do you reward your customers for their loyalty? Owners of loyalty programmes worldwide continue to seek an optimal balance between cost and service. Outsourcing has become an effective means of achieving this equilibrium, contracting the skills and knowledge of specialists to develop, manage and run various components of their programme. This is particularly true within the travel rewards sector where customer experience, online redemption technology and breadth of content are vital in terms of market competitiveness and cardholder satisfaction. HRG Loyalty is a division of Hogg Robinson Group plc, offering a full range of travel reward and redemption services. We have a proven track record in delivering tangible benefits for Fortune 500 customers in the financial services, travel & transportation and payment processor sectors both in North America and Europe. HRG Loyalty provides leading edge online technology, an extensive range of flexible reward options and diverse suite of call centre services for mass market, affluent and niche customer portfolios. To date, HRG Loyalty has serviced clients in the United States, Canada and Europe through a virtual network of offices. We have over 300 dedicated full-time staff, who fulfil the roles of booking agents, project managers, supervisors and support staff.
3 Specialist expertise We start by examining and understanding your objectives and then assess your organisation s current travel rewards programme in light of these. Our many years in the rewards industry has given us a strong grasp of the complexities inherent in running such programmes and of the importance of achieving a return on your investment. Our careful guidance, insightful data and partnership approach help develop solutions that enable you to increase retention levels, drive sales growth and boost profitability. We provide services that cover a wide spectrum of disciplines including customer care and fulfilment, finance and administration, management and consultancy. Customer care & fulfilment Finance & administration Management Consultancy Full service travel agency booking Post-booking support for online reservations In-transit support and emergency traveller assistance Ticket issuance and reconciliation Refunds, ticket exchanges and schedule changes Settlement of points Points top-up and programme fee reconciliation Supplier settlement and reconciliation Mark-up settlement Merchant services for topping up points with cash top-ups Turn-key project management Designated account manager Quarterly business reviews Reporting and call centre analytics Service configuration modelling Commission and mark-up analysis Supplier and content strategies Marketing support and rewards programme development Our breadth of knowledge and expertise enables us to deliver a first class experience for your customers, whom we deal with on a daily basis, satisfying their requirements and meeting your objectives. Using HRG s proprietary booking tool or a fully integrated third party solution, coupled with our market analytics, operations and financial modelling, we will work with you to decide which approach is best for you. The result will be a bespoke solution that will drive improved online adoption, ancillary revenue and reduced transaction costs while further cementing the relationship between you and your customers. a first class experience for your customers, whom we deal with on a daily basis, satisfying their requirements and meeting your objectives.
4 HRG s core business is corporate travel management and related services. Our history, heritage and position in the marketplace ensure we have strong relationships with industry suppliers. Global network and capability HRG s global footprint with local presence is a valuable addition to the mix. This allows us to offer a low-cost service with fulfilment centres worldwide, centralised billing, data consolidation for reporting and local market contacts for you, backed by the central running of your programme to ensure consistency and accuracy. HRG is unique in being able to provide this comprehensive approach to credit card travel loyalty programmes. Our network of relationships throughout the industry ensures we provide the widest range of reward options through leading suppliers: Ticketing agreements for 250 airlines carriers, crossing continents All major GDS participating hotels plus 300,000 worldwide properties via direct connects covering 25 different accommodation types such as hotels, villas, homes and houseboats 50,000 prepaid hotel properties in domestic USA and 30,000+ in over 100 countries across the globe All major car hire companies operating in 150 countries Holiday packages with major tour operators Over 10,000 international prepaid activities including day trips, excursions, airport transfers, unique experiences, performances and events Overland transfers and airport lounge passes at destination As a leader in reward redemption and fulfilment, we supply: Expertise in applying data analytics to your loyalty programme Guidance on all aspects of loyalty strategy, programme structure, execution and redemption Skilled staff with many years experience A client base that includes two of the largest banks in Canada, a prominent financial service payment processing company and major international and US domestic airlines
5
6 Value Proof positive Service excellence We pride ourselves on delivering a memorable customer experience every time, whether through a customised service configuration, multi-lingual support (on and offline), specialist services such as VIP, cruise, online desk or instant communications including branded Interactive Voice Response (IVR) messages. Performance and reliability The success of your programme is of the utmost importance to us and we will work with you to measure, develop and continually improve your loyalty programme. We provide a series of reports and analytics, including detailed financial data, that give valuable insight and act as a measure of progress. Our performance can be measured against Service Level Agreements (SLAs) and other agreed metrics. Innovative programme and redemption options To ensure your loyalty programme is and remains market leading, we can offer you a number of value-add options e.g. VIP or cruise desk for niche markets, emergency travel assistance, exclusive supplier offers and net pre-paid hotel and car rental rates. Flexibility And for the client with unique requirements, our solutions are fully customisable. From call centre configuration to supplier preferences, from customer service to commercial models and everything in between, we believe in providing you with maximum flexibility to choose how you engage your customers. Financials The total cost of service is offset through a carefully constructed revenue generation model. This includes competitive call centre and fulfilment fees, commission flow-back, better than GDS rates for hotel and car bookings and a host of airline discounts, all of which reflect HRG s buying power. We also provide strategic advice on increasing the rate of online adoption leading to further cost efficiencies. For more information, please contact: Brett Watson Vice President Loyalty Business Development T E brett.watson@hrgworldwide.com Proof of the pudding is in the performance and HRG Loyalty has achieved the following notable savings and increased business for a number of clients: Reduced service costs by approximately $1 million in the first year by migrating 35% of customer transactions to a customised online travel rewards website Increased travel insurance sales by 40% through cross-selling initiatives Saved more than $4 million in one year through process automation and fare restructuring within a fare cap programme Increased points redemption rate through the automation of the cardholder reward point purchase process
7
Athlon Corporate Travels
Corporate Travel Solutions is the business travel sector of one of the UK's leading independent travel groups The Travel Network Group As each Corporate Travel Solutions agency is independently owned,
More informationTRAVEL LODGED ACCOUNT
TRAVEL LODGED ACCOUNT DINERS CLUB INTERNATIONAL is a well respected global brand with a proud heritage as the world s first charge card. Offering a myriad of relevant benefits to both the individual and
More informationCorporate travel solutions Driving business travel success
Corporate travel solutions Driving business travel success Optimize and enhance the corporate travel journey Best-in-class travel technology Today s business travel ecosystem relies on a network of resources
More informationAmadeus Cars Technology Solutions. Cars. Love cars. & love Amadeus
Amadeus Cars Technology Solutions Cars Love cars & love Amadeus Love cars, love Amadeus & seize new opportunities We re passionate about cars and we re passionate about you. Working together, we can build
More informationCOmpany Profile DESTINATIONS 75$9(/
COmpany Profile Travel is an experience; a time to work, learn and enjoy. You want to feel good about the people you buy from - not only financially, but knowing that you are really getting what you want;
More informationHSBC Cash Back Rebate Mortgage Account Contribution HSBC Personal Savings Account Contribution Book Your Own Travel
HSBC MasterCard Rewards Redemption Terms & Conditions HSBC Cash Back Rebate Mortgage Account Contribution HSBC Personal Savings Account Contribution Book Your Own Travel HSBC Cash Back Rebate The flexibility
More information23 secrets to cutting your business travel costs
THE ESSENTIAL TRAINING RESOURCE FOR SENIOR AND ASPIRING ADMINISTRATIVE PROFESSIONALS 2 secrets to cutting your business travel costs In association with By the end of this year, I will have spoken at over
More informationCross-Sell Ancillary Services Add to the flight, a car, insurance and a night
Cross-Sell Ancillary Services Add to the flight, a car, insurance and a night Amadeus Cross-Sell Ancillary Services is quite simply about making the planning and booking of a journey easier for your customers.
More informationBusiness Travel. Made To Measure
Business Travel Made To Measure Global Scale With A Personal Touch Portman is a travel management company that offers you the best of both worlds: global scale and buying power, combined with a genuinely
More informationCOMPANY OVERVIEW KEY CLIENTS. A brief summary
COMPANY OVERVIEW KEY CLIENTS A brief summary Cresta House 32 Victoria Street Altrincham Cheshire WA14 1ET T: 0161 613 4013 E: info@nortravel.co.uk COMPANY OVERVIEW KEY CLIENTS A brief summary This document
More informationHSBC Cash Back Rebate Mortgage Account Contribution HSBC Personal Savings Account Contribution Book Your Own Travel Rewards for Miles
HSBC Premier World MasterCard Rewards Redemption Terms & Conditions HSBC Cash Back Rebate Mortgage Account Contribution HSBC Personal Savings Account Contribution Book Your Own Travel Rewards for Miles
More informationNew Skies Customer-Centric Reservation and Distribution System
RESERVATIONS AND DISTRIBUTION SERVICES ANCILLARY REVENUE SERVICES REVENUE AND DECISION SUPPORT SERVICES New Skies Ready to lead the airline industry of tomorrow? It s been called a New World Order for
More informationPolo Travel Ltd. C o r p o r a t e T r a v e l S e r v i c e
Polo Travel Ltd. C o r p o r a t e T r a v e l S e r v i c e Business travel is an investment in your company s future. However, the high cost of airline tickets, hotel accommodations, car rentals and
More informationPROFESSIONAL TECHNOLOGY
PERSONAL SERVICE PROFESSIONAL TECHNOLOGY PREMIUM RELATIONSHIPS CORPORATE TRAVEL SERVICES THE RIGHT ANSWER FOR YOUR BUSINESS! As one of the nation s largest travel management companies, LUXE Travel s 150+
More informationCREDIT PROCESSING. First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers.
CREDIT PROCESSING First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers. Enabling innovative solutions through strategic alliances HOW WILL YOU GO
More informationDiscover the benefits of your new RBC Rewards Visa * Classic card
Discover the benefits of your new RBC Rewards Visa * Classic card Choice, flexibility and free rewards they re yours with the RBC Rewards Visa Classic card. Welcome to RBC Royal Bank s premiere no-fee
More informationTravelport. Product Type(s) Contact Details. Company Information. Product Information. Air Reservations. Car Reservations. Global Distribution System
Travelport Product Type(s) Global Distribution System Contact Details Travelport GDS, Axis Park 10 Hurricane Way Langley, Berkshire SL3 8AG United Kingdom Tel: offices worldwide see website Web: www.travelport.com
More informationFREQUENTLY ASKED QUESTIONS REGARDING CITY NATIONAL REWARDS, POWERED BY THE SCORECARD PROGRAM EFFECTIVE MAY 7, 2012
FREQUENTLY ASKED QUESTIONS REGARDING CITY NATIONAL REWARDS, POWERED BY THE SCORECARD PROGRAM EFFECTIVE MAY 7, 2012 GENERAL PROGRAM QUESTIONS What is City National Rewards? What is ScoreCard? How do I enroll
More informationSolutions. Loyalty & Reward Solutions Transform Your Business and Grow Your Revenue
Solutions Loyalty & Reward Solutions Transform Your Business and Grow Your Revenue Solutions Financial institutions need to offer card products to stay competitive. But it is getting tougher to sustain
More informationI need a competitive edge
Amadeus solutions for Leisure Specialists I need a competitive edge Talk to Amadeus 2 Amadeus solutions for Leisure Specialists Get a competitive edge You don t get ahead of your competitors by being the
More informationCORPORATE TRAVEL & ENTERTAINMENT PAYMENT CARDS THE BENEFITS FOR TRAVEL MANAGERS
CORPORATE TRAVEL & ENTERTAINMENT PAYMENT CARDS THE BENEFITS FOR TRAVEL MANAGERS Travel and entertainment (T&E) is a critical spend category for nearly all corporations. Typically, it is the second largest
More informationINSURANCE. Adding lasting to success. That s the intelligent enterprise
INSURANCE Adding lasting to success. That s the intelligent enterprise Economic turmoil doesn t have to mean financial setback. Forward-looking insurance companies continue to grow, despite the current
More informationTSYS Managed Services. Improve customer service, reduce costs and strengthen customer relationships through. Leverage best-in-class customer service
Solutions Overview Contact Center and Servicing Solutions Cost-effective, customized strategies Leverage best-in-class customer service Global, multi-lingual service models Improve customer service, reduce
More informationToday s Smart Solution For Corporate Travel
Today s Smart Solution For Corporate Travel Save time and money with a whole new kind of travel agency. If travel is one of your biggest expenses, it deserves a strategic approach. Few industries are as
More informationSBI CARD FACTSHEET. An Overview
SBI CARD FACTSHEET An Overview A Leading Issuer of Credit s in India, SBI s, is a joint venture between State Bank of India, the country's oldest and largest bank, and GE Capital. It offers Indian consumers
More information6 Steps to Creating a Successful Marketing Database
6 Steps to Creating a Successful Marketing Database Why Invest in a Marketing Database? An organisation that has an ineffective marketing database, multiple databases that cannot communicate with one another,
More informationYOUR HELLOWORLD FOR BUSINESS ADVANTAGE TAKE CONTROL OF YOUR TRAVEL TODAY
YOUR HELLOWORLD FOR BUSINESS ADVANTAGE TAKE CONTROL OF YOUR TRAVEL TODAY WELCOME helloworld for business is Australia s largest network of premium independently owned corporate travel agents and travel
More informationWorldspan. Product Type(s) Contact Details. Company Information. 2006/2007 Travel Agency Technology Review. Global Distribution System
2006/2007 Travel Agency Technology Review Worldspan Product Type(s) Contact Details Global Distribution System 300 Galleria Parkway Atlanta GA 30339 USA Tel: +1 770 563 7400 Fax: +1 770 563 7004 Web: www.worldspan.com
More informationEMP's vision is to be the leading electronic payments processing company in the emerging markets of Africa and the Middle East.
EMP's vision is to be the leading electronic payments processing company in the emerging markets of Africa and the Middle East. EMP's mission is to be at the forefront of the region's electronic payments
More informationProcure-to-pay and commercial card best practices during a difficult economy.
V I S A C O M M E R C I A L S O L U T I O N S p r o c u r e - t o - p ay a n d C o m m e r c i a l c a r d b e s t P r a c t i c e s w h i t e p a p e r Procure-to-pay and commercial card best practices
More informationVisa Consulting and Analytics
Visa Consulting and Analytics Issuer Acquirer Retailer Analytics and Information services: Issuer menu Issuers - Visa data driven insights We are in a unique position to inform our clients about performance
More informationU.S. Bank Corporate Travel Card. OR ST Overview
U.S. Bank Corporate Travel Card OR ST Overview September 24, 2013 Discussion Topics Corporate Travel Industry Trends U.S. Bank Solutions 2 Executive Summary T&E expenses continue to be one of the largest
More informationOffline Travel Sales
18 Managing Sales Channels for International Growth Fáilte Ireland Leisure Sales Appendix 1: Offline Travel Sales Introduction The global travel trade sector plays a significant role in distributing the
More informationService Producer Price Index for Travel Agency Activities ISIC 7911 NACE 79.11
29 th meeting of the Voorburg Group Dublin September 2014 Mini Presentation Service Producer Price Index for Travel Agency Activities ISIC 7911 NACE 79.11 Joseph Keating and Niall O Hanlon Central Statistics
More informationREQUEST FOR PROPOSAL (RFP) CONSOLIDATED TRAVEL MANAGEMENT SERVICES FOR KANSAS ATHLETICS, INC. January 2009
REQUEST FOR PROPOSAL (RFP) CONSOLIDATED TRAVEL MANAGEMENT SERVICES FOR SECTION I - PURPOSE OF THE RFP KANSAS ATHLETICS, INC. January 2009 1. PURPOSE Kansas Athletics, Inc. (KAI) is soliciting formal presentations
More informationCredit Card Services FIS CREDIT CARD SOLUTIONS
Credit Card Services FIS CREDIT CARD SOLUTIONS Move Your Credit Card Portfolio Further, Faster. For practical, profitable and visionary credit card programs, FIS offers the most impressive collection of
More informationSection 3 Terms of Reference for the selection of Travel Agent(s) for IRENA in Abu Dhabi
Section 3 Terms of Reference for the selection of Travel Agent(s) for IRENA in Abu Dhabi I. Background: IRENA in Abu Dhabi plans to negotiate contract(s) for one year period (2012-2013) extendable up to
More informationCOMMERCIAL CARDS BNP PARIBAS
COMMERCIAL CARDS BNP PARIBAS Corporate Needs Do you want to monitor your employee s T&E expenses, or streamline the process for your recurring purchases? "As the Chief Procurement Officer of my company,
More informationAn infinite world of privileges
An infinite world of privileges Personalised concierge services, offers and privileges reserved for members plus a comprehensive range of insurance and assistance, flexible cash withdrawal and payment
More informationNavitaire Loyalty System
RESERVATIONS AND DISTRIBUTION SERVICES ANCILLARY REVENUE SERVICES REVENUE AND DECISION SUPPORT SERVICES Navitaire Loyalty System The only frequent traveler system fully integrated with New Skies Navitaire
More informationChannel Mentor IT Solutions Pvt. Ltd
1 Corporate and Product profile Headquartered in Bangalore, Channel was incorporated in 2003 as a Private Limited Company. Driven by a highly experienced management team, the company has pioneered advanced
More informationecommerce Your Brand's Digital Experience. Delivered.
PRODUCT OVERVIEW ecommerce Your Brand's Digital Experience. Delivered. The ability to shop online, or even via a mobile device, has become an expectation amongst consumers. The competitive differentiator
More informationThe growing importance of travel insurance... the moment to seize new distribution opportunities!
Amadeus Insurance Amadeus Insurance is the ultimate cross-sell ancillary service. With access to thousands of agencies and hundreds of airlines using Amadeus technology, we can bring your insurance product
More informationTravelCampus. Complete travel and tourism education. Completely Internet delivered. Completely unique
TravelCampus Complete travel and tourism education Completely Internet delivered Completely unique Table of Contents What TravelCampus is Why TravelCampus Features of TravelCampus Advantages of TravelCampus
More informationMICROSOFT DYNAMICS NAV
MICROSOFT DYNAMICS NAV Quick to implement and easy to use Enterprise Resource Planning (ERP) software. Already increasing efficiency in more than 100,000 companies worldwide. Manage your finances, supply
More informationOur Capabilities. 3SIXTY Global, the specialist consulting company for buyers and providers of corporate travel services and expenses.
Our Capabilities 3SIXTY Global, the specialist consulting company for buyers and providers of corporate travel services and expenses. 3SIXTY Global has the experience to improve how your company travels.
More informationNAVY FEDERAL S BUSINESS REWARDS CARD PROGRAM DESCRIPTION
NAVY FEDERAL S BUSINESS REWARDS CARD PROGRAM DESCRIPTION BUSINESS REWARDS Online Members with NFO access may view their BUSINESS REWARDS point history and redeem points on navyfederal.org 24 hours a day
More informationJigsaw Conferences Ltd
Jigsaw Conferences Ltd Business Travel Presentation by Mandy Chagger Operations Director Introduction Services Venue Sourcing Accommodation Business Travel Flexible Payment Settlement Options Expenses
More informationFuture trends of customer behavior Convenience in the airline industry
Future trends of customer behavior Convenience in the airline industry Frank Maier, Head of Product & Services January 2015 An introduction to Frank Baby Boomer Frank and the technology generation gap
More informationRBC Royal Bank Visa Business Platinum Avion. A world of travel rewards. And more.
RBC Royal Bank Visa Business Platinum Avion A world of travel rewards. And more. A world of travel rewards. And more. 3 Expense management has never been easier or more rewarding Welcome to RBC Royal Bank
More informationPRODUCT INFORMATION. Monitor Your Business Better.
PRODUCT INFORMATION Monitor Your Business Better. Introduction Policy Compliance Manager (PCM) is a pre-trip approval application that automates the costly, labor-intensive and error-prone manual process
More informationCelia Pereiro Head of Payments June 2013
Celia Pereiro Head of June 2013 Agenda Why? Industry context and business opportunity Competitive environment Our strategy Our product offering Progress Conclusions Why payments? Attractive payments market
More informationopportunities We re redefining with our open platform
opportunities We re redefining with our open platform Transforming collaboration into innovation As traveler s demands for more personalized travel experiences increase, we have recognized that no single
More informationTOURISM INNOVATIVE PAYMENT SOLUTIONS. Efficient, flexible, worldwide and secure
TOURISM INNOVATIVE PAYMENT SOLUTIONS Efficient, flexible, worldwide and secure 2 THE FUTURE OF PAYMENT FOR THE TOURISM AND TRAVEL BUSINESS The PERFECT PARTNER Wirecard is one of the world s leading independent
More informationFirst Data ISO Reseller Program. Build an independently operated business with outstanding long term income potential.
First Data ISO Reseller Program Build an independently operated business with outstanding long term income potential. First Data is an industry leader in providing payment solutions, working closely with
More informationTHE COMPANY AND SERVICES
THE COMPANY AND SERVICES CONTENTS About Us... 3 What we do?... 3 Our Associates... 4 Company Details... 4 Test Associates Solutions... 5 Core Strengths... 6 Benefits of Using our Company... 6 Clients from
More informationFrequently Asked Questions Najm Visa Platinum Credit Card
Frequently Asked Questions Najm Visa Platinum Credit Card Table of Contents PremiumRewards... 1 Earning PremiumRewards... 4 Redeeming PremiumRewards... 5 Najm Visa Platinum Credit Card... 9 Platinum Benefits:...
More informationNo-Annual-Fee Credit Cards in the Airline Industry Industry Analysis from IdeaWorks
Issued: August 25, 2004 Contact: Jay Sorensen For inquiries: 414-961-1939 No-Annual-Fee Credit Cards in the Airline Industry Industry Analysis from IdeaWorks Co-branded card offers from American, Delta
More informationFIND OUT ABOUT OUR JUNIPER BOOKING ENGINE
FIND OUT ABOUT OUR JUNIPER BOOKING ENGINE Who are we Since 1996, we offer our customers an ongoing commitment to quality and service, attending their needs in an ever-changing tourism market. We have our
More informationCommon Use Systems and PCI Compliance
Common Use Systems and PCI Compliance Janice Southerland, CISSP, CISA SITA Compliance Program Manager ACI-NA - October 11, 2009 - Austin Discussion Points PCI Compliance & Air Transport Industry (ATI)
More informationthe region s leading payments company
Market Presence EMP's vision is to be the leading electronic payments processing company in the emerging markets of Africa and the Middle East. EMP's mission is to be at the forefront of the region's electronic
More informationCustomer Relationship Management - a strategic approach
Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends
More informationPayment Service Provider Category Please indicate under which category of Payment Service Provider your organisation is authorised / regulated:
Business Plan As part of the review process for an application for membership of Visa Europe, Visa Europe carries out a risk review of the applicant. Part of the risk review involves reviewing the organisation
More informationQantas cross-sell Case study
1 Amadeus Qantas cross-sell case study Qantas cross-sell Case study Qantas cross-sells its way to new revenues and happy customers. A success story on the benefits of leveraging third party ancillary services
More informationANZ Airpoints Visa WELCOME GUIDE
ANZ Airpoints Visa WELCOME GUIDE Introducing the ANZ Airpoints Visa and the ANZ Airpoints Visa Platinum, the credit cards that reward you with Air New Zealand Airpoints Dollars. The ANZ Airpoints Visa
More informationAmadeus Value-added Solutions. I need. to take my business higher. Talk to Amadeus
Amadeus Value-added Solutions I need to take my business higher. Talk to Amadeus 2 Amadeus Value-added Solutions Need to get the most out of your Amadeus solution? Maximize your investment with additional
More informationPurchase Perks Program Rules & Conditions
Purchase Perks Program Rules & Conditions These Rules and Conditions (Terms and Conditions) apply to the following credit cards that are issued by Synovus Bank and are participating in the Purchase Perks
More informationTraining Services Catalogue
Customer Training Training Services Catalogue Table of Contents Amadeus Training Services... 3 Training Venues... 4 Amadeus Gatwick Training Centre... 4 Amadeus Chester Training Centre... 4 Edinburgh Training
More informationJeff Edwards Head of Global Hotels Group June 2013
Jeff Edwards Head of Global s Group June 2013 Agenda Why? Industry context and business opportunity Distribution strategy and business proposition IT Competitive environment Our strategy Our product offering
More informationSabre Media Kit. powering progress
powering progress Sabre Media Kit Our Travel Agency Media products allow you to reach: Sabre Media Travel Agency Media and Online Media Services Advertising opportunities reaching the most powerful travel
More informationCreating a Managed Travel Program
AMERICAN EXPRESS INSIDE EDGE WHITEPAPERS A report prepared by Global Corporate Payments is published by American Express Company. Please direct inquiries to (877) 297-3555. Additional information can be
More informationXerox in Financial Services
Xerox in Financial Whether it s through document management or a number of outsourcing services, we can help Financial companies meet their unique business challenges in new ways with measurable results.
More informationPAYWARE MERCHANT MANAGED SERVICE
PAYWARE MERCHANT MANAGED SERVICE PAYware MerchanT Managed Service We focus on payments, so you can drive sales Whether you re selling goods or services, managing your own internal high volume payments
More informationCorpor ate Tr avel made easy
Corpor ate Tr avel made easy Over 30 years of Corporate Travel Experience! www.travelresources.net Effortless Corporate Travel Reduce costs & dramatically enhance your travel programs Consolidate your
More information+44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com
ENTERPRISE CLOUD COMMUNICATIONS: AN INTRODUCTORY OVERVIEW +44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com Table of Contents Why choose us?... 2 How do we help?... 2 Product as a Service...
More informationhours of receipt. It is important to inspect the delivered parcel upon receipt for any apparent damage, and to save the packing materials for
Terms and Conditions Terms and Conditions for: ScotiaGold Passport VISA* Card, ScotiaGold Passport for business VISA* Card and Scotiabank Rewards VISA* Card. A. Participation Requirements and Use of Personal
More informationFujitsu in rail ticketing Getting you on the right track to business growth
Fujitsu in rail ticketing Getting you on the right track to business growth To be the best, partner with the best As rail companies increasingly compete with car and air travel for passengers, it is vital
More informationHow To Promote Your Hotel Business With Sabre Media
Sabre Media Reach the most powerful travel audience in the world with Sabre Media s advertising opportunities. Get the ROI you deserve by spending your dollars reaching the most qualified travel buying
More informationBig Data: Making sense of the numbers
EXPERT INSIGHTS Big Data: Making sense of the numbers Big Data is about collecting all the information that comes in from multiple sources, analysing it and using it to inform decision-making. This can
More informationImpact of Control Self Assessment On Station Audit Scope and Work Programme
Impact of Control Self Assessment On Station Audit Scope and Work Programme Emmanuel Rominiyi IAAIA Station Audit Work Programme Workshop Singapore, 18 August 2011 Contents Scope of Station Audit Programme
More informationSection One. Section Two: The Agency purchases travel from a Wholesaler at net cost and marks the price up to the Client
Trams Back Office & ClientBase Agencies Selling Marked Up, Discounted and Consolidator Transactions Section One: The Agency purchases travel from a Wholesaler at net cost and marks the price up to the
More informationTransform your customer relationships. Avanade Enterprise CRM Solutions
Transform your customer relationships Avanade Enterprise CRM Solutions Avanade has deployed more Microsoft Dynamics CRM solutions than any other organization in the world. Our CRM experts utilize our global
More informationHow To Get Points From Worldpoints
WorldPoints Rewards Program Rules It s easy to earn Points simply use your credit card for everyday purchases, like buying groceries, filling the gas tank or paying your utility bill. Your rewards at a
More informationFinance Service Centre de Hotelbeds accommodation and destination services WORLDWIDE INTEGRATION OF THE ELECTRONIC INVOICE
Finance Service Centre de Hotelbeds accommodation and destination services WORLDWIDE INTEGRATION OF THE ELECTRONIC INVOICE 1 1 Finance Service Centre de Hotelbeds accommodation and destination services
More informationSales success through optimised processes from branch to head office. Retail Software Solutions
Sales success through optimised processes from branch to head office Retail Software Solutions Introduction Finely fitted targeted expertise from the global partner for retail success MICROS-Retail, the
More informationBusiness Travel Partner Programme Prospectus
Business Travel Partner Programme Prospectus Avocet Travel Management Hello and thank you for requesting more information on our fantastic Partner Programme Opportunity The aim of our prospectus is to
More information1. Merchandise scotiarewards.com
TERMS AND CONDITIONS A. Participation Requirements and Use of Personal Information The Scotia Rewards program is automatically available to all ScotiaGold Passport VISA* Cardmembers and ScotiaGold Passport
More informationTRAVELTIME. Business Travel Services. Overview
TRAVELTIME Business Travel Services Overview THE TRAVELTIME GROUP TRAVELTIME was set up to meet the needs of discerning travellers looking for personal service when making their leisure and business travel
More informationSage CRM for Travel solution by Providian
Sage CRM for Travel solution by Providian Sage CRM for Travel solution by Providian Customer Relationship Management (CRM) delivers a variety of benefits across the full spectrum of the customer ecosystem
More informationA GLOBAL LEADER IN VIRTUAL CARD TECHNOLOGY
TM TM TRAVEL A GLOBAL LEADER IN VIRTUAL CARD TECHNOLOGY TRAVEL For more information about how WEX Virtual can work for you, visit: wexinc.com/virtual-payments CONTENTS 1 What is a Virtual Credit Card?
More informationIDEAS AND INNOVATION 1. BEST PRACTICES IN AIRLINES WEBSITES
NEO IDEAS AND INNOVATION 1. BEST PRACTICES IN AIRLINES WEBSITES More trips, less money The travel industry has radically changed during the last 10 years. The economic context, the technological evolution
More informationAs exclusive as your needs. As individual as you are. Visa Platinum
As exclusive as your needs. As individual as you are. Visa Platinum For a lifestyle that is both distinctive and individual. Visa Platinum The more discerning among us expect exclusive services and quite
More informationPosition Paper. issuers. how to leverage EC s regulation proposal. on interchange fees for card-based payment transactions
Position Paper issuers how to leverage EC s regulation proposal on interchange fees for card-based payment transactions The issuing landscape has dramatically changed over the last few years increased
More informationwww.cts.cubic.com Cubic Services Intelligent Travel... Made Real ONE TEAM... ONE POINT OF CONTACT
www.cts.cubic.com Cubic Services Intelligent Travel... Made Real ONE TEAM... ONE POINT OF CONTACT From Derick Benoit Vice President, Customer Services North America Cubic has been in the public transport
More informationCommercial Solutions. Client Value Proposition
Commercial Solutions Client Value Proposition VISA Corporate Card Program Registered trademark of Visa International Service Association; Visa Canada is a licensed user Current Market Environment Marketplace
More informationInnovations in Outsourcing MOT your contact centre
I nt ro d uct ion t o a Ca l l Cent re Innovations in Outsourcing MOT your contact centre RXPerience 2009 Innovations in Outsourcing Outsourcing continues to be a hot topic of the call centre industry
More informationU.S. Producer Price Index for Travel Agencies NAICS 561510
U.S. Producer Price Index for Travel Agencies NAICS 561510 Andrew Baer Chief, Services Section Division of Industrial Prices & Price Indexes U.S. Bureau of Labor Statistics 29 th Voorburg Group Meeting
More informationInternational View: In Search Of Acceptance
International View: In Search Of Acceptance By Sandy Gennrich, Vice President & Business Leader, US Commercial Products Corporate card acceptance is the lynchpin of payment success for multinational and
More informationDriving greater loyalty in Europe. What consumers want and where brands are failing to deliver
Driving greater loyalty in Europe What consumers want and where brands are failing to deliver Research commissioned with consumers in France, Germany and Switzerland Executive summary Fast-changing technology,
More informationIMPROVE BACK-OFFICE PRODUCTIVITY AND WORKFLOW MANAGEMENT AUTOMATED WORKFLOW AND QUEUE DISTRIBUTION MANAGER
IMPROVE BACK-OFFICE PRODUCTIVITY AND WORKFLOW MANAGEMENT AUTOMATED WORKFLOW AND QUEUE DISTRIBUTION MANAGER TOP CHALLENGES IN EFFECTIVE QUEUE MANAGEMENT COMPLEX BACK OFFICE OPERATIONS FLUCTUATIONS IN TRANSACTION
More information