PROFESSIONAL TECHNOLOGY
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1 PERSONAL SERVICE PROFESSIONAL TECHNOLOGY PREMIUM RELATIONSHIPS CORPORATE TRAVEL SERVICES
2 THE RIGHT ANSWER FOR YOUR BUSINESS! As one of the nation s largest travel management companies, LUXE Travel s 150+ associates serve more than 1,000 clients. Last year, our combined companies achieved over $250 million in travel revenue. Isn t it time you came aboard? PERSONAL SERVICE we love what we do and we take your program personally LUXE Travel Management will provide your company with world class service. We are experts in travel management, saving you time and money, while giving you peace of mind. Our team consists of airline industry executives, Fortune 100 corporate travel managers and agency operations experts. Our international and domestic agents average 20+ years experience in travel consulting. PROFESSIONAL TECHNOLOGY tailored to match your service needs While we pride ourselves on our personal touch and exemplary service, we cannot achieve that without the best technology. LUXE Travel Management has sophisticated technology for Online Booking, Automated Travel Approval, Quality Control, Consolidated Corporate Reporting and Analysis, Travel Security, Ticket Auditing, and 24/7 Global Support. PREMIUM RELATIONSHIPS use ours to enhance your program Business success is often attributed to who you know. We have unique relationships that we leverage to maximize your negotiating power. Our CEO and COO are both former executives at American and United Airlines. In addition, LUXE Travel Management is a top, super regional agency with American, United and Delta.
3 You re busy and wear many hats... MANAGING YOUR BUSINESS TRAVEL We work with our corporate clients to design and manage their business travel program by combining these key elements: Customized and Personalized Service Account Management Corporate Reporting Best In-Class Technology 24/7 Global Service, Support and Booking Solutions GLOBAL ACCOUNT MANAGER LUXE Travel Management offers programs and solutions for every facet of travel management. Our dynamic and experienced operations team works closely with you, as we tailor a comprehensive program to meet your individual and unique needs. Your Account Manager works with your team to drive travel management initiatives and provide ongoing consulting for best practices. Develop a travel strategy Audit, develop, and support travel policy Source supplier discounts, amenities, soft dollars, etc. Identify synergies between regions Product and process consultation Manage travel program implementation Identify quarterly travel initiatives and program consulting Analyze and report on travel, credit card and expense data Conduct periodic management reviews and benchmarking services Provide traveler surveys and customer service reporting GLOBAL PARTNERSHIP Our global partner, TSI - Travel Solutions International, is an exclusive collection of privately owned travel management companies around the globe. This network provides worldwide reach that allows us to integrate account management, travel policy, reporting and online booking into our clients travel program. 2
4 PURCHASING POWER We use best-in-class technology to provide keen insight into your travel data. This allows us to benchmark travel patterns and spend, in order to leverage your purchasing power in the marketplace. Our goal is to optimize your travel program through cost effective decisions and negotiations with preferred industry vendors. Premium Partners Corporate booking solutions with a global reach ONLINE BOOKING TOOLS Our online booking engine powered by Concur Travel makes booking corporate travel simple and straightforward. Concur delivers a familiar consumer corporate travel booking experience, with powerful yet easy-to-use features. This tool streamlines the booking process and reduces costs for the corporation. 3
5 Te ch n o l o g y ADVANCE QUALITY CONTROL LUXE Travel advance quality control system starts the moment your trip is booked, and follows you until you return safely home. Our initial 120+ point inspection guarantees all the details, policy and reporting needs are adhered to. We then track your trip by checking for lower fares, improving seat assignments, updates for schedule changes and even your unused tickets if your trip is cancelled. All of this is uniquely refined around your corporate policy and provides a completely customized experience. POLICY PASSENGER NAME RECORD TICKETING Verifies Profile Completes the trip documentation Sends Notifications Applies Policy Filters Captures and Stores the Data Monitor Trip Updates Checks Supplier Contracts Applies Approval Process Auto Tickets Reservations AUTOMATED PRE-TRIP APPROVAL In addition to the native approval process included with Concur Travel and Expense, LUXE Travel offers a web-based application for managing travel approval. Pending Trip Approval Multiple Levels of Approvers Approval or Notification Option Tiered Approval Levels Price Approval Levels Air, Car or Hotel Only Approval 4
6 SUPPORT when you need it... 24/7 GLOBAL SUPPORT We partner with a 24/7 Global Support Service to assist our travelers anytime and anywhere. Emergencies and cancellations will arise and when they do, we know our clients will be supported by the highest quality of service. Senior level agents, who are specially trained in providing rapid resolutions to our clients, are also available for VIP travelers. We fully understand the complex needs of travelers within multi-national organizations and given our structure and market position, we can tailor our solutions for each individual client. Leisure Travel Visit our website for the best cruise values and extraordinary benefits offered in the marketplace today. As a full service travel agency, when it s time to relax and take a vacation, LUXE Travel will be there with you. Our preferred relationship with airlines, autos, hotels, tour companies and cruise lines provides you with competitive pricing, discounts and special value-added amenities. LUXE Travel partners with Signature Travel Network, the world's premier leisure consortium that strives to serve the unique needs of discerning travelers. This network connects our travelers with the best travel companies in the world to ensure an unforgettable experience. Premium Partners Our clients enjoy value added benefits and exclusive amenities that may include: continental breakfast, complimentary Wi-Fi, spa credits, room upgrades at check-in and other benefits. 5
7 Group Travel MEETING PLANNING & INCENTIVES Creative solutions... reliable management LUXE Travel provides complete services to our clients with creative solutions and reliable management for their meetings & incentives needs. Our goal is to provide our clients with the best value, the highest level of service, and a memorable group meeting experience. Whether you are planning for 20 or 20,000, we provide everything you need. LUXE Travel will assist you with every event planning, implementation and logistic need: Domestic & International Incentive Programs Corporate Meetings & Incentives Board Meetings & Retreats Consumer Events & Trade Shows Housing and Registration for Conventions Customer Appreciation Events Product Launches and Incentive Merchandise Programs On-site LUXE Travel Representatives to Coordinate Program Logistics GROUP AIR MOVEMENT At LUXE Travel, our processes are aligned to meet complex logistical challenges of group air movements. Our Travel Professionals apply analytical skills and advanced knowledge of the travel industry to provide the following comprehensive services. Airfare & analysis budgeting tool Consultation for each group movement Group air reservations Passenger information management Charters & special services
8 Top reasons for travel management 1 Personal Global Service and Support 3 Full Transparency to Travel Spend with Benchmarking Analysis 2 Enterprise Class Automation System 4 Optimize Traveler Time Please Contact Us Corporate Travel Inquiries: Leisure/Personal Travel Inquiries: Groups/Meetings Inquiries: Toll Free: corptravel@luxetm.com vacations@luxetm.com grouptravel@luxetm.com Headquarters Bake Parkway Irvine, CA Other Locations Los Angeles, CA Dallas, TX Chicago, IL Boca Raton, FL CST
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