Technical Services. Director/Technical Services Mark Evans. Help Desk. Technical Operations. Micro Computing Specialist (3) Senior Programmer
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1 Director/Technical Services Mark Evans Help Desk Technical Operations Micro Computing Specialist (3) Senior Programmer Technology & Liibrary Support Computer Operator Supervisor Memorial/LaFollette/Alternatives Chris Stoner Supervisor East/West/Doyle Lynda Chen Computer Technicians (7) Computer Technicians (7)
2 Production Printing Operations Printing Services Requiring Access to Secure District Data and/or Secure Forms Security Maintain Security Against Hacker Attack Virus Contamination/Corruption or Inappropriate Data Access Maintain Disaster Recovery Preparedness Maintain Internet Filtering Systems Maintain Access to All Electronic Data for 7 Years erate Insure District Compliance with Federal erate Guidelines Collaborate with Building Services
3 Mark directly supervises 2 Microcomputer supervisors, 4 Specialists, and 2 staff responsible for operations, WAN management, and library data. Mark is also responsible for technical strategic planning, is project manager for all technical initiatives, manages the Division s budget and manages the District s federal erate process. solicitation and receipt of donated technology Mark Evans, Director Technical Services Certified Public Manager
4 Chris Stoner, Microcomputer Supervisor Lynda Chen, Microcomputer Supervisor Microcomputer Supervisors manage all work performed by 14 Micro Techs and are second tier support both in buildings and for the Helpdesk. The Supervisors also coordinate the planning, testing and implementation of all desktop software and hardware upgrades, plan desktop deployments and collaborate with the Director and Specialists on technical issues and new technical initiatives.
5 Dan Pruski, Micro Computer Specialist Dan and Brent manage MMSD s 120 file servers, manage all non- data backup systems and are responsible for desktop and serverlevel security issues. They also perform specialized systems troubleshooting, as needed. Brent Sieling, Micro Computer Specialist
6 Microcomputer Technicians (14 FTE) perform all deployments, hardware and software troubleshooting and maintenance on MMSD s 8,700 desktop computers in all 46 schools, 2 admin buildings and alternative sites and for the BOE, as well as perform trouble-shooting and maintenance on all computer printers and peripherals. Micro Techs also staff the MMSD Technical Services Helpdesk and assist in the planning, testing and implementation of all desktop software and hardware upgrades and manage user rights assignments on building-level file servers. Standing: Brett Kinney, Jeff Benzchawel, Kevin Blackmore, Alex Blohowiak, Paula Martin, and Kelly Schuppener. Sitting: Brian Sack, Jay Scholz, Moses Her, Daryl Tessmann, and Sam Espich. Not pictured: Kayleen Jones, Garret Hagenbucher, and Pascal Kampmann.
7 Dennie Jeanquart, Micro Computer Specialist Dennie manages all GroupWise and archiving systems in addition to sharing the management of District file servers. Rich Noble, Senior Programmer Rich manages the District s Web servers, Internet security issues, services for Internet for all staff and students, and performs troubleshooting on Internet and security issues.
8 Vicky Woider, Technology & Library Support Technician helps maintain all data backup and archive systems, performs network and server trouble-shooting, manages all Division purchasing and assists others throughout the District with technical purchases, serves as lead for AS400 production printing, provides 2nd tier support for Helpdesk staff on desktop hardware and software issues, manages MMSD s electronic library data and trains library staff on library automation software. Denny Griffin, Computer Operator, assists with AS400 server management and assists with all AS400 production printing, manages AS400 server backup systems and performs network and server trouble-shooting.
9 Moses Her Brett Kinney and Chris Stoner Online and phone-based technical support Manage over 14,000 technical work orders per year
10 Major Non-Salary Expenditures Consulting - $5,000 General supplies - $5,000 Security consulting - $6,800 Backup/Archive system upgrade consulting - $8,000 Internet access - $29,816 Fiber lease: 4 HS + Doyle/Pflaum - $123,000 Printer repairs - $12,000 Maint.: AS400 printers - $24,000 Maint.: 9 scantrons - $5,900 Maint.: Cisco switches - $47,000 Maint.: photoid equip - $6,500 Misc. Equip. Repairs - $15,000 Misc. Office supplies - $5,600 Misc. Computer equip. - $9,500 Production paper - $12,500 Non-Capital Capital equip - $6,000 Tivoli system upgrd components - $32,250 Maint.: AS400 SW - $14,500
11 Maint.: antivirus SW - $28,000 Maint.: Smartnet - $39,800 Maint.: IBM websphere & Tivoli - $9,424 Equip. Additions - $14,000 Computers - $14,800 Computer peripherals - $6,800 Switches - $135,000 Novell server replacements - $49,500 Other equip. Replacements - $22,636 General equip repairs - $6,000 Instructional SW - $6,500 Computers - $50,000 Computer peripherals - $8,000 Equip. Replacements - $9,500 Employee local travel - $20,000
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