TROY Group, Inc. Digital Imaging Order Form

Transcription

1 TROY Group, Inc. Digital Imaging Order Form TROY Group, Inc. offers a variety of digital imaging services for TROY and Hewlett-Packard printers. Digitized signatures and/or logos can be provided to you on a DIMM, Card or USB. This form will guide you through the ordering process. Ordering Details: 1. Please be sure you are using the latest order form: 2. Order processing time is 5-7 business days. Expediting is available at an additional cost (See Section A Item 21). 3. Providing incomplete or incorrect information may result in production errors, delayed deliveries, and/or additional costs. Ask your sales agent for assistance to avoid ordering errors. 4. Prepayment is required for all Digital Imaging Orders. You may use a credit card or set up a credit account with TROY. 5. This form can be sent to your sales agent or the Digital Imaging Department by mail or by . Address: TROY Group, Inc. 3 Bryan Drive Wheeling, WV Signatures and logos are limited to a maximum printed size of 1" X 3" 7. Contact your sales agent or our Digital Imaging Department with any questions MICR (6427) / [email protected] Ordering Terminology: Job Number (or Job) A job is a record of a previous order containing all signatures/logos that were loaded onto either a single, USB, CARD, or DIMM memory device. The Job Number can be found on a small white label attached to all TROY Digital Imaging Kits or the Digital Imaging Data Sheet that comes with every order. New Digital Imaging Signature/Logo Kits: A new Digital Imaging Kit includes the first signature/logo. All subsequent signatures and logos must be added to the order form as a separate item, with additional fees. See Additional Signature/Logo and Image Transfer Fee below if you are ordering a new device and require multiple images. Duplicate Digital Imaging Signature/Logo Kits: Duplicates are exact copies of existing jobs. Any changes that are made to a previous job requires the purchase of a new digital imaging kit. Additional Signature/Logo An additional signature/logo is a new image that has never been digitized by TROY in the past. This item is only required when a New Digital Imaging Signature/Logo Kit requires two or more images (the first image is always included with the kit). Note: this item cannot be ordered standalone. Image Transfer Fee: An Image Transfer Fee is purchased when you wish to add an existing signature/logo to a New Digital Imaging Signature/Logo Kit. When ordering this, you must specify which job each signature or logo is being transferred from on Section D of this form. Note: this item cannot be ordered standalone. Order Expediting: This fee will reduce order processing time to 2 business days. Freight charges are not included in the expedite cost. All expedited orders will ship ground unless an alternative shipping method is specified. Document # Rev. U Page 1

2 Section A: Product Order Form Please specify the digital imaging product below you wish to purchase. Be sure to indicate your printer model. New Digital Imaging Signature/Logo Kits TROY Signature/Logo Serial Bus Kit m604/m605/m606 (Printer Type: TROY MICR Printer TROY Security Printer Standard HP) $ TROY Signature/Logo Serial Bus Kit m601/m602/m603/m806 $ TROY Signature/Logo Kit Select Your Printer(s): $ TROY Signature/Logo Kit 3015 $ TROY Signature/Logo Card Kit Select Your Printer(s): $ TROY Signature/Logo Kit 401 (Printer Type : HP Printer TROY Printer) $ TROY Signature/Logo Kit 2015 (Printer Type : HP Printer TROY Printer) $ TROY Signature/Logo Kit 2055 (Printer Type : HP Printer TROY Printer) $ TROY MICR Deluxe Imaging Kit 401 (Includes complete MICR Font Set) $ TROY MICR Deluxe Imaging Kit 2015 (Includes complete MICR Font Set) $ TROY MICR Deluxe Imaging Kit 2055 (Includes complete MICR Font Set) $ Digital Imaging (Please provide an address on Section B) $ Duplicate Digital Imaging Signature/Logo Kits TROY Signature/Logo Serial Bus Kit m604/m605/m606 (Printer Type: TROY MICR Printer TROY Security Printer Standard HP) $ Duplicate TROY Signature/Logo Serial Bus Kit m601/m602/m603/m806 $ Duplicate TROY Signature/Logo Serial Bus Kit Select Your Printer(s): $ Duplicate TROY Signature/Logo Serial Bus Kit 3015 $ Duplicate TROY Signature/Logo Card Kit Select Your Printer(s): $ Duplicate TROY Signature/Logo Kit 401 (Printer Type: HP Printer TROY Printer) $ Duplicate TROY Signature/Logo Kit 2015 ( Printer Type : HP Printer TROY Printer) $ Duplicate TROY Signature/Logo Kit 2055 ( Printer Type : HP Printer TROY Printer) $ REQUIRED: What is this a duplicate of? An existing job (provide job#): Duplicate(s) of a new kit Additional Images Additional Signature/ Logo (Use for each additional signature when ordering a new kit.) $ Transfer Image Fee (Transfers an existing image from a previous job, to a new job.) $50.00 REQUIRED: For image transfers you must specify which signatures to transfer from which job. Provide this information on section D. Order Expediting Expedite Fee (Reduces order processing time to 2 business days. Freight charges not included.) $ Document # Rev. U Page 2

3 Section B: Billing and Authorization Form Billing Address Company Name PO# Address City State ZIP Attention Telephone Shipping Address (if different from billing address) Company Name PO# Address City State ZIP Attention Telephone address All orders will be shipped UPS ground unless otherwise specified. Please note your preference below: SHIP VIA: FREIGHT ACCT# (Optional) Signature Authorization (must be completed to process order) Authorizing Signature Date Authorizing Name (please print) Title Company I hereby authorize the signatures(s) appearing on the TROY Signature Form (Section E), to be digitally imaged for use on digital printing equipment. Attached are the actual signature(s) from Section E and any other original logo/graphic image(s) as designated on the Logo/Graphic Mounting Form (Section x) to be digitized. The programmed image device(s) (CARD, DIMM, or Serial Bus), including any additional programming information (when appropriate), will be delivered to an alternate address if provided above. Payment Information (If buying through a Reseller Net 30 credit account only notes Reseller and PO #) Major credit cards accepted (Please check one): VISA MASTERCARD AMERICAN EXPRESS CC# EXP. Date: SEC CODE: Cardholder s Name (Please Print) Cardholder s Signature Billing Address of Credit Card Document # Rev. U Page 3

4 Section C: Technical Information Form 1. Please indicate the name of the SOFTWARE you are using: PeopleSoft, Quadrant, SAP, Oracle, Other (Please specify): 2. Please list your OPERATING SYSTEM: Windows 7/Vista/2008, Windows XP/2000, Other 3. Please list a TECHNICAL CONTACT: Name Telephone 4. Have you ordered digital image devices from TROY Group before? YES NO (skip to step #6) If yes, please provide the SERIAL number or JOB number of your most recent TROY digital image device (DIMM, CARD, USB or other). Do NOT use the printer serial number. The device serial and job number can be found on a label attached directly to the device and on the "Digital Image Data Sheet" which was shipped with your current device. Image Device Serial Number Job Number 5. Format Selection (If your order contains multiple signatures, you must select from one of the following formats): Note: Block formatting combines multiple images and does not allow each signature print separately. Standard Format Block Format Can be printed separately Cannot be printed separately 6. Do you have a digital copy of your logo? (Skip if not applicable) YES NO If yes, please to [email protected] and include the name of your company in the subject line. If no, please attach it to this order form. 7. Please provide any additional information or special instructions (e.g. additional job numbers, special formatting, etc.) Document # Rev. U Page 4

5 Section D: Image Transfer Details (If Applicable) This section must be completed if purchasing Image Transfers (Item #20 from Section A). In the section below, add each signature/ logo that needs to be transferred. Make sure to include this information within the box referencing the job number of the original image. Document # Rev. U Page 5

6 Section E: Signature Form Please use a separate signature sheet for each new signature. Carefully review the examples shown below. Sign only within the white space of the signature block. If any portion of your signature falls outside the white space, it cannot be used. Clearly PRINT your full name in the space provided under your signature. Sign your name using a fine-point BLACK felt-tip or ballpoint pen ONLY. Other ink colors do not scan clearly. Please provide multiple signature samples of your signature. Choose the best sample of your signature and place a checkmark in the space provided above the signature block. TROY reserves the right to select the best sample of your signature if you do not indicate a choice. For special requests or instructions, use the Technical Information Form (Section C) CORRECT INCORRECT Document # Rev. U Page 6