The Next Generation of Hotel's Online Reservation System

Transcription

1 The Next Generation of Hotel's Online Reservation System and turn it into a 24x7 revenue generating center! Powered by Xcaliber, our hotel's online reservation system will allow customers to easily search for rooms, make a reservation, and pay for it all conveniently and securely from your very own hotel website.

2 It is statistically proven that online bookings results in higher customer spend, so don t wait even a second to let the opportunity pass by. Let us connect you to the road of success! Xcaliber is truly the next generation of hotel's online reservation system. Xcaliber has recently been improved further with a totally new professional design and redeveloped using cutting edge java technology. The result is a more robust system that delivers faster room search results and a more simplified booking process to help increase online bookings. Some of the key features which make Xcaliber superior to the other systems are: Flexible Sales Promotion Flexible and imaginative Sales Promotions can be created. Whether it is percentage discount, fixed discount, free nights, complimentary, or special packages, Xcaliber will allow for these and much more. Multiple Dates & Room Types in a Single Booking Xcaliber is the only online booking system in the market that is capable of allowing guests to book multiple room types under a single reservation. Your guests no longer need to make multiple reservations in order to book two or more different room types. With Xcaliber, guests can simply add the desired rooms to the Cart and proceed to payment, it s as simple as that! In addtion, different check-in dates can be booked for the entire stay. This is especially useful for group bookings or when a single room type is not available for their entire stay. Payment Gateway and PayPal Supported Credit card payments can be processed in real-time via our integrated payment gateway provided by Bangkok Bank, Thailand's largest commericial bank. Integration with any other payment gateway provider is possible as well per hotel's requirements. Customers also have the option to pay via PayPal if payment gateway is not needed by hotel. Flexible Deposit Settings Xcaliber allows for percentage or fixed room nights deposits, which can also be set for different periods of the year. For example, 1st night deposit from January to October and 50% deposit from November to December. Automatic Deposit Enforcement Xcaliber will automatically force a 100% room deposit if customer uses a soon to expire credit card for payment. This will alleviate the problem of fraudulent and no-show situations. Clean and User Friendly Interface The frontend is cleanly designed for ease of use where bookings can be completed in step process. Absolutely No Installation and Expensive Hardware Required As Xcaliber is hosted in a state of the art Cloud computing environment for maximum stability and storage space, there's absoultely no installation or hardware devices needed at hotel site.

3 19 Mar Mar 12 2 Night(s) Deluxe - Garden view (35 Sq m) Deluxe room description The system displays complete room information and images All promotions that were created are displayed on this page Customers can choose different room types by simply clicking Add to Cart for the desired rooms Additional services such as airport transfers can be also sold Xcaliber s real-time payment system is highly secured. All sensitive data transfers are encrypted using latest SSL technolog (2,048 bit encryption) that is verified by Verisign, the leading SSL provider in the world. Once payment is successfully processed, an automated confirmation will be sent to customer with an e-voucher attached to the . The hotel will also be notified automatically via at the same time.

4 Breakfast Included Breakfast: Included e-voucher The e-voucher that is automatically sent to customer is in PDF format. It is professionally designed and clearly shows all relevant information such as booking summary, hotel information, hotel logo, hotel map, deposit, and cancellation policy.

5 Flexible and Smart Promotion Builder You have the power to create any type of promotions and unique packages that you can imagine! From honeymoon special to full moon specials, Xcaliber will allow you to easily create and sell whatever promotions and packages on your website. Promotional Code Creator An added flexibility to creating sales promotions is Xcaliber s ability to create Promo Codes. Instead of showing sales promotions on the website for everyone, you have the option to limit the promotion and target specific customers only. Only customers with the Promo Code will be able to take advantage of the special sales on your website. By using Promo Codes with campaigns, you will have a powerful and proven technique to improve and maintain customer loyalty. Yield Promotion Capability When hotel finds that occupancy is high for a certain period, hotel has the option to increase the promotion s rate for any specific dates only. This change directly affects a specific promotion for specific date(s) only. Other rates and promotions are not affected. This feature is useful for hotel to increase revenue based on supply and demand.

6 Dashboard is essentially your control center, giving you a bird s eye view of quick sales reports and guests that are checking in within 7 days. A key feature of the Dashboard is Allotment Xpress, a powerful & intelligent tool to manage room allotments. One Click Does It All Allotment Xpress is our propriety and unique room allotment management system. Allotment Xpress allows you to increase & decrease room allotments as well as stop and start room sales with one mouse click. It can t be any simpler than this, one click and that s it! 7-Day Guests Arrival This view in the Dashboard will give you a heads-up on the guests that will be checking in within 7 days. MTD Room Night Sales (Month-To-Date Room Night Sales) Quick Month-to-Date view of room sales report shown in pie chart format.

7 No. of Bookings Revenue Sales Report Xcaliber includes an in-depth sales report which shows room types with the most bookings, room types with most revenue, average sales per night, promotions that generated most bookings/revenue, as well as geographical information where customers are coming from.

8 7Q Resident Andaman Princess Resort & Spa Andaman Embrace Resort & Spa Baan Laimai Beach Resort Baan Pa Ploy Baan Samui Resort Baan Talay Fa Resort Bangtao Beach Chalet Banpu Koh Chang Blue Ocean Resort Chalong Chalet Resort Chaweng Resort Coconut Village Resort Dhevan Dara Resort & Spa Duangjitt Resort & Spa First Resort Albergo Fisherman s Resort Glitz Bangkok Hotel Hotel Manhattan Ideal Hotel Pratunam Jirana Patong Kata Sea Breeze Resort Layalina Hotel Patong Beach Hotel Patong Lodge Hotel Pearl Hotel Phuket Island View Hotel R-Con Residence R-Con Blue Ocean Resort & Spa R-Mar Resort & Spa Samui Yacht Club Suriyasom Villa The Pier Serviced Apartment TK. Palace Hotel & Convention Urban Patong Viking Natures Resort

9 TRImiti Group. Southern Region 44/51 Moo 2, Rassada Sub-district, Muang Phuket District, Phuket Thailand T: +66 (0) , +66 (0) , +66 (0) F: +66 (0) E: Thai CC Tower, Floor 12, Room , South Sathorn Road Yannawa, Sathorn, Bangkok THAILAND Tel: +66 (0) Fax: +66 (0) About MM Alliance MM Alliance is a B2B and B2C provider of over-the-net technologies, with the focus on the hotel industry. Our main product Xcaliber TM, allows hotels to seamlessly provide online reservation on their hotel website to a worldwide audience in a 24X7 manner. We assist hotels to increase direct bookings, maintain and grow loyal customers, while increasing net profit at the same time.