The Best of Sedona: Natural and Cultural Landscapes in Red Rock Country. Program # 1062 September 18, 2016 September 23, 2016
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1 April 19, 2016 Ms. Dayan Edwards PO Box 3504 Joplin, MO Hello! We re delighted you ll be joining us on The Best of Sedona: Natural and Cultural Landscapes in Red Rock Country. Get ready to have the learning adventure of a lifetime. First things first: Please verify that all your details here are correct and alert us as soon as possible if they are not. You ll receive more in-depth materials down the road, and in the meantime we ve included important information here to get you started. If you have any questions, please don t hesitate to call our toll-free number: (877) , Monday through Friday, 8 a.m. to 9 p.m., ET. We can t wait to discover the world with you. Your Friends at Road Scholar The Best of Sedona: Natural and Cultural Landscapes in Red Rock Country Program # 1062 September 18, 2016 September 23, 2016 Your order number: The activity level of this program is Moderate: These programs get you on your feet and include activities such as walking up to a mile in a day through a city and standing in a museum for a few hours. Additional notes about the activity of your program: Walking up to one-half mile, longer hikes optional. Elevations up to 7,000 feet. <page 1>
2 Your Details Participant Name Description Total Price Dayan Edwards Single rm upgrade $1,395 Order Total: $1,395 This is not a bill. You will receive an invoice with detailed payment information later. Here are your travel details Your program starts on Sunday, September 18, 2016 and ends on Friday, September 23, You ll be staying at the Hilton Sedona Resort in Sedona, AZ. 90 Ridge Trail Dr. Sedona, AZ Web: Start time: Drop in registration in the hotel lobby between 4:30-5:15 PM. Program orientation begins at 5:30 PM followed by dinner. Hotel check-in anytime after 3:00 PM. End time: Program ends after breakfast, by 9:00 AM. If you want to arrive early or stay later: Please call ahead for seasonal pricing. <page 2>
3 Directions from the airport Sedona, AZ to/from Phoenix Sky Harbor Airport Ground transportation option: Price (subject to change): Travel time: Distance: Comments and notes from the Program Provider: Commercial Van/Shuttle Ace XPress Shuttle Co Advanced Reservations Required Approximately $68 one way to Sedona; price does not include gratuity. 2.5 hours 120 miles Scheduled as much as possible to your arrival in Phoenix. Pick up all terminals and nearby airport hotels, drop off at program hotel. RETURN: Scheduled as much as possible to your departure time from your hotel. Drop off at your terminal at Phoenix airport. Reservations required. Note: This shuttle company also provides service from Phoenix-Mesa Gateway Airport. Sedona, AZ to/from Phoenix Sky Harbor Airport Ground transportation option: Price (subject to change): Travel time: Commercial Van/Shuttle Van Go Shuttle Advanced Reservations Required Estimated $50, price does not include customary gratuity. 2 hours (from Phoenix). Distance: 120 Comments and notes from the Program Provider: Van Go times shuttles to arrive in conjunction with program start/end times. Best to arrive into Phoenix Sky Harbor airport by 12:30 PM and book departures from PHX after 1:00 PM. Call shuttle company PRIOR to booking flights to aid in ease of travel transfers as Van Go offers just one shuttle departure time. Van Go picks up from all terminals at Phoenix airport and nearby airport hotels, and drops off at program hotel. Return shuttle departs immediately upon conclusion of program. <page 3>
4 Sedona, AZ to/from Phoenix Sky Harbor Airport Ground transportation option: Price (subject to change): Commercial Van/Shuttle Arizona Shuttle Advanced Reservations Required Approximately $51; $49 (if internet reservation), price does not include driver gratuity. Travel time: 2.5 Distance: Comments and notes from the Program Provider: 120 miles Eleven shuttles daily from Phoenix International Airport to Sedona. Pick up shuttle just outside the terminal's baggage claim. RETURN: pick up at your hotel, drop off at your terminal at Phoenix airport. For ease of travel transfers, it is recommended that participants check shuttle schedules PRIOR to booking airfare. <page 4>
5 What are the next steps? Fill out your required Participant Information Form: From your lodging information and meal preferences to emergency contacts, there is important information we need to know before your program begins. Save time and effort by completing your required Participant Information Form online. Visit My Account at to get started. The online form is our preferred method and will help streamline all of your enrollment details to ensure we are fully prepared for your arrival. If you are unable to complete the form online, a paper version will be mailed. Complete your payment: If you haven t already paid in full, you ll receive a billing statement on or around June 30, Your final payment is due July 21, 2016, which can be made by phone, by mail or on our website. <page 5>
6 How would you prefer to stay in touch with us? Verify how you d like us to stay in touch with you. We ll be sending most (if not all) communications about your program to you by only. If you d like to change that, just give us a call or update your information through your Road Scholar online account. Watch for your detailed information packet: Your Program Provider is preparing detailed preliminary program materials. This will include detailed program information, reading and packing lists and other important information about your program. Protect your investment with optional Road Scholar Trip Cancellation, Interruption & Travel Delay Insurance To assist you in planning your program, we re pleased to offer Road Scholar Trip Cancellation, Interruption & Travel Delay Insurance that protects you against transfer and cancellation fees. The insurance also provides benefits if you re delayed traveling to or returning home from your program and protects your investment should you have an emergency during your program that causes you to return home earlier than expected. Although the cost of insurance is based on the program exclusive of airfare, your airfare is covered whether you purchase it through Road Scholar or independently an exceptional benefit and value offered exclusively to Road Scholar participants. This insurance plan is time-sensitive. For your convenience, we ve calculated your insurance cost and listed it below. If you d like to purchase optional insurance please contact Aon Affinity by visiting a website designed by Aon Affinity especially for Road Scholar participants, or by calling toll free (877) The insurance cost shown below is not included in your program cost. These costs are optional and separate from the program prices shown on page 2. Participant Name Program Only Price Insurance Cost* Dayan Edwards $1,395 $77 * Your insurance cost is based on the per person program-only price exclusive of airfare. All airfare, including independently purchased airfare, is protected. Please note your optional insurance costs are payable to Aon Affinity, not Road Scholar. <page 6>
7 If you can t attend your program Should you need to change or cancel your program, we are glad to assist you. You can call us toll free at (877) , Monday through Friday, 8 a.m. to 9 p.m., ET. Please refer to the Road Scholar Transfer and Cancellation Policies below for fees that apply if you must cancel or transfer out of your program after specific dates. Road Scholar Transfer and Cancellation Policies Transfer and Cancellation Schedule Applies After Fee Per Person Transfer up to 120 days prior to Transfer 119 to 56 days prior to Transfer 55 to 14 days prior to Transfer less than 14 days prior to Non-attendance fee will be applied if you do not call Road Scholar Participant Services at least one business day prior to the. Cancel up to 120 days prior to Cancel 119 to 56 days prior to Cancel 55 to 14 days prior to Cancel less than 14 days prior to Non-attendance fee will be applied if you do not call Road Scholar Participant Services at least one business day prior to the. Date of Enrollment $ /21/2016 $ /24/2016 $ /04/ % of order total 09/17/ % of order total Date of Enrollment $ /21/2016 $ /24/2016 $ /04/ % of order total 09/17/ % of order total Transfers may be made to any available program in which you are not already enrolled. <page 7>
8 Get up-to-the-minute information any time on your My Account page You can find the latest personalized information about your programs at any time on your My Account page. Just go to and click on the My Account link at the top of the homepage. On your My Account page you can: View the details of your order. Make a payment for your program. Manage your preferences about the s and catalogs you receive. How to reach us Web site: Chat with us: registration@roadscholar.org Toll Free Phone: (877) Toll Free Fax: (877) Outside the U.S. or Canada: Phone (978) or Fax (617) Monday Friday, 8 a.m. to 9 p.m., ET <page 8>
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