How To Help Protect Yourself From Identity Theft

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1 How To Help Protect Yourself From Identity Theft January 20, 2015 Bryan Strong Senior Vice President and Director Information Security This complimentary interactive webinar is sponsored by Zions Bank and is offered for informational purposes only, and should not be construed as legal or other professional advice. All information provided should be considered as educational in nature and not as professional services. Consult with an attorney or other professional concerning your own needs and circumstances. By utilizing the information provided by Zions Bank, you acknowledge and agree this does not constitute any legal commitment to become a customer of any bank including Zions Bank and its affiliates nor does it constitute an offer of any extension or modification of any credit to you by Zions Bank or its affiliates. This presentation may contain trademarks or tradenames owned by parties who are not affiliated with Zions Bank. Use of such marks does not imply any sponsorship by or affiliation with third parties, and Zions Bank does not claim any ownership of or make representations about products and services offered under or associated with such marks.

2 Agenda Alarming statistics Know the common scams Prevention strategies

3 Statistics Identity theft increased nearly 20 percent from last year and more than 10 million cases of Americans personal records being exposed or published have already been reported in 2014 making it the most common consumer complaint in the U.S million identity theft cases most common consumer complaint in us/ theft rises consumers rage/

4 Statistics Every two seconds, another American becomes a victim of identity fraud. fraud/

5 Common Scams Phishing Mail Theft Check Fraud Malware Infection Data breaches (hackers)

6 Phishing Phishing is the act of sending someone an and falsely claiming to be a legitimate enterprise to receive personally identifiable information in an effort to be used for identity theft. This act can also be conducted via phone (Vishing) and SMS text (Smishing).

7 Mail Theft Create fake identifications Cash checks Make purchases Forge documents using the information they obtained from the stolen mail. Sometimes they would combine the information from various victims to create false documents. news/suspects in identity theft ring stole items from mailboxes to create fake ids cash checks

8 Check Fraud Obtain checks linked to active bank accounts Printed checks with high quality printers, seemingly real watermarks, with real financial institution information Check AND electronic (ACH) fraud No signature required (demand drafts) Computer printer and internet connection required fake checks

9 Malware Infection Stealing credentials and personal/business information When using a debit card, run it as a credit card Don't click the unsubscribe link on your spam s Use a different password for each secure site and change it every days simple cybersecurity tips to keep you safe

10 Data Breaches More than 70 million people affected 40 million credit and debit accounts exposed Data included a mix of names, mailing addresses, phone numbers and addresses 53 million addresses stolen Seemingly no payment information exposed November 2014 Sony was breached, and a massive amount of internal proprietary information was acquired. depot confirms data breach investigating transactions from april onward/ hack part deux/

11 Prevention Strategies To help protect yourself from fraud, create strong passwords and lock electronic devices like computers and cell phones, change your passwords frequently, monitor your bank accounts and credit card statements regularly, shred personal documents, install security software on your computer and phone and avoid public Wi Fi connections, Javelin recommends. fraud/

12 Create Strong Passwords / Change Regularly Mobile and Desktop Apps 1Password & LastPass

13 Monitor Your Accounts estatements/enotices (businesses also) Safer. No more paper statements or notices sitting around in your mailbox waiting for you to retrieve them. Online statements and notices are password protected and encrypted on the Zions Bank online banking platform. Fraud Alerts (businesses also) As soon as we detect something suspicious on your Zions Bank credit or debit card, a fraud alert is sent by text message to your mobile phone. All you have to do is text back a Y (not valid) or N (valid). If you text Y to tell us it s not your purchase, we ll text you a number to call to validate outstanding charges, prevent any further fraud and start the process of getting you a new. Dual Authorization (businesses only) Require 2 individuals to complete a transaction for even more control over your accounts. Positive Pay ACH and Check (businesses only) Limit risk and exposure to fraudulent checks and electronic ACH items with control over which checks and ACH items post to your account center/security center.jsp

14 Install Security Software Rapport by Trusteer helps you secure your browser from malware attacks and fraudulent web sites. Trusteer's innovative technology helps pick up where conventional security software fails. center/rapport.jsp By downloading and installing Trusteer Inc.'s Rapport you agree with all Trusteer Inc.'s terms and conditions. Zions Bank is not associated with Trusteer Inc. and is not responsible for and does not guarantee the content, services or operation of Trusteer Inc.'s Rapport. All problems, questions or concerns regarding Trusteer Inc.'s Rapport should be directed to

15 Questions? Ask now, and follow us: LinkedIn: linkedin.com/company/zions-bank Facebook: facebook.com/zionsbank Pinterest: pinterest.com/zionsbank

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