EMC Avamar 7.1 Extended Retention Media Access Node

Transcription

1 EMC Avamar 7.1 Extended Retention Media Access Node Customer Hardware Installation Guide P/N REV 01

2 Copyright EMC Corporation. All rights reserved. Published in the USA. Published June 1014 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC 2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support ( EMC Corporation Hopkinton, Massachusetts In North America EMC Avamar 7.1 Media Access Node Customer Installation Guide

3 CONTENTS Preface Chapter 1 Chapter 2 Chapter 3 Installing the Gen4 Media Access Node Introduction Installation prerequisites Recommended tools and supplies Universal rail kits Unpack the Media Access node Gen4 Media Access node hardware Front view Rear view Install the Gen4 Media Access node Install and dress power cords and ethernet cables Prepare the Media Access node for software installation Connect your tape library to the Media Access node Installing the GEN4S Media Access Node Introduction Recommended tools and supplies Universal rail kits GEN4S Media Access node hardware Front view Rear view Mounting the GEN4S Media Access node Install and dress power cords and ethernet cables Prepare the GEN4S Media Access node for software installation Connect your tape library to the Media Access node Example Network Configurations Basic network configuration Advanced network configuration Standalone network configuration EMC Avamar 7.1 Extended Retention Customer Installation Guide 3

4 Contents 4 EMC Avamar 7.1 Media Access Node Customer Installation Guide

5 PREFACE As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC representative if a product does not function properly or does not function as described in this document. Note: This document was accurate at publication time. New versions of this document might be released on the EMC online support website. Check the EMC online support website to ensure that you are using the latest version of this document. Purpose Audience Revision history This document describes how to install the Media Access node. This document is intended for the host system administrator, system programmer, or operator who will be involved in managing the Avamar extended retention feature. The following table presents the revision history of this document. Table 1 Revision history Revision Date Description 01 June 11, 2014 Initial release of Avamar 7.1. Related documentation The following EMC publications provide additional information: EMC Avamar Extended Retention User Guide EMC Avamar Extended Retention Release Notes EMC Avamar Extended Retention Security Guide EMC Avamar Compatibility and Interoperability Matrix EMC Avamar Data Store Gen4 Customer Service Guide EMC Avamar Data Store Site Prep Technical Specifications Conventions used in this document EMC uses the following conventions for special notices: DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. EMC Avamar 7.1 Extended Retention Customer Installation Guide 5

6 Preface WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE is used to address practices not related to personal injury. Note: A note presents information that is important, but not hazard-related. IMPORTANT An important notice contains information essential to software or hardware operation. Typographical conventions EMC uses the following type style conventions in this document: Bold Italic Monospace Monospace italic Monospace bold Use for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks) Use for full titles of publications referenced in text Use for: System output, such as an error message or script System code Pathnames, filenames, prompts, and syntax Commands and options Use for variables. Use for user input. [ ] Square brackets enclose optional values Vertical bar indicates alternate selections the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate nonessential information omitted from the example Where to get help The Avamar support page provides access to licensing information, product documentation, advisories, and downloads, as well as how-to and troubleshooting information. This information may enable you to resolve a product issue before you contact EMC Customer Service. To access the Avamar support page: 1. Go to 2. Type a product name in the Find a Product box. 6 EMC Avamar 7.1 Media Access Node Customer Installation Guide

7 Preface 3. Select the product from the list that appears. 4. Click the arrow next to the Find a Product box. 5. (Optional) Add the product to the My Products list by clicking Add to my products in the top right corner of the Support by Product page. Documentation The Avamar product documentation provides a comprehensive set of feature overview, operational task, and technical reference information. Review the following documents in addition to product administration and user guides: Release notes provide an overview of new features and known limitations for a release. Technical notes provide technical details about specific product features, including step-by-step tasks, where necessary. White papers provide an in-depth technical perspective of a product or products as applied to critical business issues or requirements. Knowledgebase The EMC Knowledgebase contains applicable solutions that you can search for either by solution number (for example, esgxxxxxx) or by keyword. To search the EMC Knowledgebase: 1. Click the Search link at the top of the page. 2. Type either the solution number or keywords in the search box. 3. (Optional) Limit the search to specific products by typing a product name in the Scope by product box and then selecting the product from the list that appears. 4. Select Knowledgebase from the Scope by resource list. 5. (Optional) Specify advanced options by clicking Advanced options and specifying values in the available fields. 6. Click the search button. Online communities Visit EMC Community Network ( for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners and certified professionals for all EMC products. Live chat To engage EMC Customer Service by using live interactive chat, click Join Live Chat on the Service Center panel of the Avamar support page. Service Requests For in-depth help from EMC Customer Service, submit a service request by clicking Create Service Requests on the Service Center panel of the Avamar support page. EMC Avamar 7.1 Extended Retention Customer Installation Guide 7

8 Preface Note: To open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. To review an open service request, click the Service Center link on the Service Center panel, and then click View and manage service requests. Facilitating support EMC recommends that you enable ConnectEMC and Home on all Avamar systems: ConnectEMC automatically generates service requests for high priority events. Home s configuration, capacity, and general system information to EMC Customer Service. Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to DPAD.Doc.Feedback@emc.com. Please include the following information: Product name and version Document name, part number, and revision (for example, A01) Page numbers Other details that will help us address the documentation issue 8 EMC Avamar 7.1 Media Access Node Customer Installation Guide

9 CHAPTER 1 Installing the Gen4 Media Access Node The following topics describe how to install the Gen4 Media Access node in an EMC Titan rack. This guide can also be used as a general guide for installing the node in customer environments that use similar, standard racks. Introduction Recommended tools and supplies Universal rail kits Unpack the Media Access node Gen4 Media Access node hardware Install the Gen4 Media Access node Install and dress power cords and ethernet cables Prepare the Media Access node for software installation Connect your tape library to the Media Access node

10 Installing the Gen4 Media Access Node Introduction The Gen4 Media Access node has the following characteristics: Internal capacity of ~6TB of de-duplicated storage Dual port 8 gbs Fibre Channel HBA to connect to the SCSI library 4GigE interfaces The Media Access node requires the use of a single tape library (physical or virtual) that can use a fibre optic cable to attach directly to the node or to a fibre SCSI bridge. Two fibre channel ports are located on the back of the Media Access node. If the tape library has either just one drive or a fibre bridge built in for all of the drives, then you can connect the library directly to one of the fibre ports on the node. Otherwise, you must connect the library to a fibre SCSI bridge, and then connect the bridge to a fibre port on the node. Avamar extended retention has been tested with LT03, LT04, LT05, and t10k tape drives. The following conditions must be met: The customer must provide the tape library. Only one tape library per Media Access node is currently supported. Library partitioning is acceptable as long as the correct partition is zoned to enable the Media Access node to detect the partitioned changer. Installation prerequisites When you are planning for your Media Access node installation, make sure that you have the following in place: 2U rack-mount space with dual 120/240VAC supplies with C14 or NEMA 5-15P power outlets (see Data Store Site Prep Guide for additional requirements and details). One or more Avamar v6.1 or later servers (non-production for Beta) AVE or physical implementation. Physical or VTL SCSI-based tape library with fibre a channel (FC) connection (non-production for Beta). FC connections are SFP+ with an LC-style connector. If you are implementing via SAN, you also need 2 available 8GBps FC ports on SAN. One or more 1GBps Ethernet ports on a network switch for the Media Access node and one or more per node required for Avamar v6.1 Server. Dedicated IP addresses for all Ethernet ports. Recommended tools and supplies You might need the following items to install a Media Access node: Phillips-head screwdriver Tie wraps Flashlight Mechanical lift 10 EMC Avamar 7.1 Media Access Node Customer Installation Guide

11 Installing the Gen4 Media Access Node Universal rail kits A Universal rail kit (EMC part number or ) must be used to install the Media Access node in an EMC Titan rack or in a similar, standard rack. These rail kits are shown in the following two figures. PN PN Unpack the Media Access node The front and rear mounting channels in EMC Titan racks are 24 inches apart (measured from the inside surfaces). The default setting for universal rail kits supports racks in which the front and rear mounting channels are 24 to 29 inches apart. Alternative settings support racks inches and inches deep. To change the rail length, adjust the hardware in the middle of each outside rail to define the range stamped on the inside surface of the outside rail. Start the Media Access node installation by unpacking components and identifying the parts inside. Media Access nodes are heavy and should be installed in a rack by two people. To avoid personal injury or damage to the equipment, do not attempt to lift and install the node in a rack without a mechanical lift or help from another person. Universal rail kits 11

12 Installing the Gen4 Media Access Node Gen4 Media Access node hardware Front view The front and rear views of the Gen4 Media Access node are described in the following two sections. The following figure shows the front view of the Media Access node. The features on the front of the node are described in Table 2. Table 2 Front feature descriptions No. Feature Description 1 LED panel 2 Power-on indicator, power button 3 Non-Maskable Interrupt (NMI) button 4 System identification button When the bezel is installed, this button is not accessible. Used to troubleshoot software and device driver errors. Press by using the end of a paper clip. Use this button only if directed to do so by qualified support personnel. Provides a power on indicator for the front of the node. 5 Hard drives Twelve 3.5 hot swappable hard drives. 6 Systems Identification Panel (luggage tag) EMC part number, revision, and serial number. 12 EMC Avamar 7.1 Media Access Node Customer Installation Guide

13 Installing the Gen4 Media Access Node Numbers 1-4 are located on a swingout front panel in front of three hard drives at left. The front panel rotates left on a hinge for hard drive replacement. The cable from node to front panel is EMI shielded. See the following image. The swingout front panel should not be rotated beyond 90 degrees. Doing so might damage the hinge or cable. It should be either parallel or perpendicular to the front of the node. Note that these nodes are shipped with the hinged front panel perpendicular to the chassis. So care should be taken when lifting the node out of the box. Rear view The following figure shows the rear view of the Media Access node. Gen4 Media Access node hardware 13

14 Installing the Gen4 Media Access Node The node s rear features are described in Table 3. Table 3 Rear feature descriptions No. Feature Description 1 Serial connector Connects a serial device to the system 2 Video connector Connects a VGA display to the system 3 idrac6 Enterprise port Dedicated management port for the idrac6 Enterprise card 4 USB connectors Two available 5 Ethernet ports GB1 (eth0) on top, Gb2 (eth1) on bottom 6 Ethernet ports GB3 (eth2) on left, Gb4 (eth3) on right 7 fibre Optic ports Connects a tape library or VTL to the system 8 System status indicator Provides a power-on indicator for the back of the node 9 System identification button Used to locate a particular node in the rack. When pushed, the LCD panel on the front and the system status indicator on the back flash blue until the button is pushed again. 10 Power supply 2 750W power supply 11 Power supply 1 750W power supply Install the Gen4 Media Access node This installation procedure supports the following scenarios: Installing a Media Access node in an EMC Titan rack. Installing an Media Access node in a customer environment that uses similar, standard racks. In this case, you should take the following instructions as a general guideline that might require adjustment depending on the customer environment. To install the node: 1. Remove the inner rails from the universal rail kits. a. Pull and extend the inner rail to the lock position. b. Press the blue disconnect tab to release the inner rail from the rest of the assembly. See next image of a disassembled PN rail. The inner rail of a PN is the same as shown here. 2. Attach the inner rails to the node. a. Align the protruding rail notches with the connection studs on the node. 14 EMC Avamar 7.1 Media Access Node Customer Installation Guide

15 Installing the Gen4 Media Access Node b. Push the rail along the node until the studs fit securely into the notches. An audible click indicates that the rail is secure. See next image (node front is at left). 3. Do one of the following: For rail kit , go to step 4. For rail kit , go to step Attach the outside portion of the universal rail kit to the rack. a. From the rear of the rack, attach clip nuts over the rear channel holes for the bottom 1U (1.75 in.) of the selected rack space. b. Align the rear bracket holes of the outside rail with the clip nuts. Install the Gen4 Media Access node 15

16 Installing the Gen4 Media Access Node The bracket fits on the outside of the rear channel. c. Secure the rear bracket to the channel with two provided screws. d. Pull the front alignment pins into position securely in the rack s front channel, then push down slightly to catch the top pin. An audible click indicates the rail is firmly attached to the channel. 5. Attach the outside portion of the universal rail kit to the rack. a. From the front of the rack, position the alignment pins over the rear rack mounting channel as shown in the following figure. b. Insert the alignment pins on the rail assembly into the rear channel holes for the bottom 1U (1.75 in.) of selected rack space. 16 EMC Avamar 7.1 Media Access Node Customer Installation Guide

17 Installing the Gen4 Media Access Node c. Push the assembly backward onto the channel. An audible click indicates that the connection is secure. d. Pull the front alignment pins into position securely in the rack s front channel. e. Push down slightly to catch the top pin. An audible click indicates that the rail is firmly attached to the channel. f. Install the rear securing screw between the alignment pins as shown in the figure in step c. Install the Gen4 Media Access node 17

18 Installing the Gen4 Media Access Node 6. Install the node in the rack. The node is heavy and should be installed in a rack by two people. To avoid personal injury or damage to the equipment, do not attempt to lift and install the node in a rack without a mechanical lift or help from another person. a. From the front of the rack, align the inner rails attached to the node with the mounting channels on the slide rails as shown here. b. Slide the node into the slide rails until it stops. Do not push the node into place using the hard drive handles or rotating front panel. Doing so may damage the equipment. c. All in one motion, push the blue release tab on both side rails and push the node into the rack. 18 EMC Avamar 7.1 Media Access Node Customer Installation Guide

19 Installing the Gen4 Media Access Node d. Secure the rail assembly in the rack by tightening the captive stabilizer screws directly behind each bezel latch (one each side of rack) as shown in the following figure. 7. Install the bezel (shown below) by pressing the two handles (marked in light blue) inward while pushing the bezel onto the latch brackets. If you must remove a node during installation, be aware that the rails for Media Access nodes are not designed for the node to be pulled out without support. The rails allow the node to slide out only a small distance before reaching a stopping point. After pushing the blue release tabs on the side rails, the node then slides completely out of the rack with no further stopping point. The node is heavy and should be removed from the rack by two people. To avoid personal injury or damage to the equipment, arrange for a mechanical lift or help from another person before pushing the blue release tabs. 8. Proceed to the next section, Install and dress power cords and ethernet cables. Install the Gen4 Media Access node 19

20 Installing the Gen4 Media Access Node Install and dress power cords and ethernet cables To install and dress power cords and ethernet cables: 1. From the back of the rack, install and dress node power cords. The Media Access Node has redundant power supplies. Connect the node to a power distribution unit. a. Combine and tie off power cords with the a Velcro strap. b. Ensure the power cords do not droop and touch the bottom of the rack. 2. From the back of the rack, install and dress node Ethernet cabling according to the following steps. a. See Gen4 Media Access node hardware on page 12 for node port diagrams. b. Cable the node-side connections for all purposes (backup, replication, or management). c. Combine new cabling with existing ones in the environment, if possible, and tie off excess cabling with a tie wrap. IMPORTANT Do not strain any of the cables during installation. d. If the node s Dell Remote Access Capability (idrac) is being used, install and dress the idrac cabling as follows: If idrac is configured to share the eth0 Ethernet port with the node, no further cabling is required. If idrac is configured to use the dedicated idrac Ethernet port, then connect one end of a Cat6 cable to the node s dedicated idrac port. Prepare the Media Access node for software installation Perform the following to prepare the single node server for Avamar software installation. These steps include configuring the backup network port (eth0, Gb1) of the node and copying the bootstrap utility files onto the single node server. IMPORTANT Do not connect the Media Access node to the external network yet. Doing so at this time could interfere with the function of your production network. To prepare the node for software installation: 1. Configure your laptop as follows: a. From Start, open Settings > Network and Dial-up Connections and select Local Area Connection. b. Select Properties. c. Double-click Internet protocol (TCP/IP). 20 EMC Avamar 7.1 Media Access Node Customer Installation Guide

21 Installing the Gen4 Media Access Node d. Click Use the following address. e. Set IP address to f. Set netmask to Setting a gateway is not necessary. g. Click OK. h. Click OK again. i. Connect your laptop to the node s idrac network interface with a Cat6 Ethernet cable. j. At a Windows command prompt, type ipconfig to ensure the new IP address is active. Information similar to the following is displayed: Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific DNS Suffix.:DEFAULT IP Address...: Subnet Mask...: Default Gateway...:DEFAULT where DEFAULT is the default setting on your laptop. If the IP Address and Subnet Mask are not correct, disable and re-enable the Ethernet connection in the Local Area Connection dialog box. 2. On your laptop, open a web browser to Note: A security certificate error might be displayed at this point. You can ignore it. The Login screen appears. Prepare the Media Access node for software installation 21

22 Installing the Gen4 Media Access Node 3. Log into the idrac interface on the node using the idrac root user account and password (calvin) and click Submit. The Virtual Console and Virtual Media window appears. 4. Select the Console/Media tab, and then click Launch Virtual Console. Note: A security certificate error again might be displayed. It is OK to ignore it. Also, you might be prompted to install an ActiveX control add-on. Do so at this time. 22 EMC Avamar 7.1 Media Access Node Customer Installation Guide

23 Installing the Gen4 Media Access Node This action takes a few minutes to open the console, which is shown in the following figure. 5. Open the YaST Linux configuration application by typing: yast The YaST Control Center appears. Prepare the Media Access node for software installation 23

24 Installing the Gen4 Media Access Node Note: In YaST, use the Tab key to move to an option and correct typing errors or replace default settings by typing Ctrl-H (neither the Delete nor Backspace keys provide the functions printed on the keys). To select a checkbox (a set of parentheses), press the space bar. 6. Use the down arrow to highlight Network Devices, the right arrow to move to the box on the right, and the down arrow to highlight Network Settings, and then press Enter. The Network Settings screen appears. 7. Tab to the Name list and uses the arrow keys to select the eth0 card. As you move from one entry to the next in the list, the description changes in the bottom box. Look for Device Name: eth0. 8. After selecting the eth0 device, tab to Edit and press Enter. The Network Card Setup screen appears. Use the arrow keys to select the Address tab, if necessary. See next image. 24 EMC Avamar 7.1 Media Access Node Customer Installation Guide

25 Installing the Gen4 Media Access Node 9. Configure DNS parameters (hostname, domain, search, and primary and secondary name servers), gateway, IP address and netmask of the backup network (eth0, Gb1) of the Avamar node. a. Tab to Statically assigned IP address. b. Press the space bar to select the checkbox (with an X). c. Tab to IP address. d. Type the IP address of the eth0 port of the Media Access node. e. Tab to Subnet Mask. f. Type the subnet mask address. g. Tab to Hostname, use CTRL-H to delete the default hostname, and then type the hostname for the Media Access node. Hostname must resolve to the IPv4 address used by backup clients. h. Tab to Next at the bottom of the screen and press Enter. The Network Settings screen appears. i. Tab to the top menu, and use the arrow keys to select Hostname/DNS as shown in the following figure. j. Tab to Hostname, use CTRL-H to delete the default hostname, and then type the correct hostname. This parameter must be the short name of the hostname entered in step g. k. Tab to Domain Name, use CTRL-H to delete the default domain name, and then type the correct domain name. l. Tab to the DNS configuration section and specify those parameters. Enter up to three IPv4 addresses of DNS recurring name resolving servers. m. Tab to Domain Search, use the right arrow to move the cursor to the end of the default entry, use CTRL-H to delete the default domain name, and then type the correct domain name to be searched. n. Tab to the top menu and use the right arrow to select Routing. Prepare the Media Access node for software installation 25

26 Installing the Gen4 Media Access Node The Network Settings-Routing screen appears and Default Gateway should be highlighted. 10. Type the default gateway address. 11. Tab to OK at the bottom of the screen and press Enter. The Network Settings screen closes and a saving configuration information message is displayed. 12. In the YaST Control Center, tab to Quit at the bottom of the screen and press Enter. 13. Exit the command shell. 14. Disconnect the Ethernet cable from the Media Access node. 15. Plug in cabling from the eth0 (Gb1) port of the Media Access node to your network. IMPORTANT Do NOT plug in cabling for eth2 (Gb3) if high-availability backup configuration is to be used. Doing so at this time can cause serious disruptions to your network. 16. Verify connectivity to eth0 of the Media Access node from your network. Do this by connecting to a device on the network outside of the Media Access node s system and successfully establishing a PuTTY session with the node. Connect your tape library to the Media Access node The Media Access node has an HBA port into which you connect a fibre-optic cable that is attached to a tape library (either directly or through a router). IMPORTANT Only fibre-optic cables are supported for connecting your library to the Media Access node. 26 EMC Avamar 7.1 Media Access Node Customer Installation Guide

27 Installing the Gen4 Media Access Node You can use only one tape library with Avamar extended retention. The library s robot must be controlled only by Avamar extended retention. Make sure that the library is zoned for exclusive use by the Media Access node. Correct zoning allows Avamar extended retention to configure the library automatically during installation. If you are using a Data Domain Virtual Tape Library, call EMC Support to make sure that it is configured correctly before running any exports or imports. An incorrect configuration may have serious performance implications. To connect your library to the Media Access node, on the rear of the node, plug the fibre optic cable that is connected to the library into the HBA port. The fibre optic cable is the orange one, as shown in the following figure. During Avamar extended retention software installation, an option is provided to detect the library and its drives. Connect your tape library to the Media Access node 27

28 Installing the Gen4 Media Access Node 28 EMC Avamar 7.1 Media Access Node Customer Installation Guide

29 CHAPTER 2 Installing the GEN4S Media Access Node The following topics describe how to install the new GEN4S Media Access node in an EMC Titan rack. This guide can also be used as a general guide for installing the node in customer environments that use similar, standard racks. Introduction Recommended tools and supplies Universal rail kits GEN4S Media Access node hardware Mounting the GEN4S Media Access node Install and dress power cords and ethernet cables Prepare the GEN4S Media Access node for software installation Connect your tape library to the Media Access node

30 Installing the GEN4S Media Access Node Introduction The GEN4S Media Access node has the following characteristics: Twelve 3.5 hard drives Dual 750W power supplies Eight 10/100/1000baseT GbE ports Two fiber optic ports Two 10 GbE ports RMM4 management port Avamar service port (hardware: NIC8, software: eth7) SuSE Linux Enterprise Server v11 sp1 operating system The Media Access node requires the use of a single tape library (physical or virtual) that can use a fibre optic cable to attach directly to the node or to a fibre SCSI bridge. Two fibre channel ports are located on the back of the Media Access node. If the tape library has either just one drive or a fibre bridge built in for all of the drives, then you can connect the library directly to one of the fibre ports on the node. Otherwise, you must connect the library to a fibre SCSI bridge, and then connect the bridge to a fibre port on the node. Avamar extended retention has been tested with LT03, LT04, LT05, and t10k tape drives. The following conditions must be met: The customer must provide the tape library. Only one tape library per Media Access node is currently supported. Library partitioning is acceptable as long as the correct partition is zoned to enable the Media Access node to detect the partitioned changer. Recommended tools and supplies You might need the following items to install a Media Access node: Phillips-head screwdriver Tie wraps Flashlight Mechanical lift Universal rail kits The following rail assembly kit is used in all installations (left: assembled, right: inner and outer rails separated): EMC part number (see next image) 30 EMC Avamar 7.1 Media Access Node Customer Installation Guide

31 Installing the GEN4S Media Access Node Note: Telco installation is not supported for ADS GEN4S Release systems. GEN4S Media Access node hardware Front view Refer to the following images and component descriptions for the GEN4S Media Access node. Table 4 describes the components on the front panel of the GEN4S Media Access node. Table 4 New GEN4S Media Access node front panel components Feature Service Tag Hard Drives Front Control Panel Description A pull-out label for node serial number and other system information. Hot swappable 3.5 hard drives; eight in the 0 through 7 drive locations. Set of buttons, controls, and indicators. System ID button - Use to locate a particular node in the rack. When pushed, the LED on the front and the system status indicator on the back panel flash blue until the button is pushed again. Non-Maskable Interrupt (NMI) button - Use to troubleshoot software and device driver errors. Press by using the end of a paper clip. When pressed, it puts the node in halt state and issues NMI. Use this button only if directed to do so by qualified support personnel. NIC activity LEDs - One LED per NIC on the back panel. Network link detected = LED solid on. Network activity = LED blinking according to activity. System Cold Reset Button - Reboots and reinitializes the node. System Status LED - Green or amber LED showing system health. Solid on green indicates the node is booted and ready. All others indicate a level of degraded status which should be reported through Avamar systems. Power Button with Integrated LED - Toggles system power on and off. Hard Drive Activity LED - Indicates drive activity from onboard controllers. GEN4S Media Access node hardware 31

32 Installing the GEN4S Media Access Node Rear view Table 5 describes the components on the rear panel. Table 5 GEN4S Media Access node rear panel components Feature Power supply #1 Power supply #2 NICs 1-8 NICs 9-10 Monitor port Serial port USB ports Fibre Optic Ports RMM4 port Description 750W power supply. 750W power supply. Eight 10/100/1000baseT GbE ports. NIC8, software: eth7, is the Avamar service port. Two 10 GbE ports. The 10Gb configuration does not require additional network connections on eth0 and eth2. Media Access Nodes support 1 GbE (RJ45) or 10 GbE (SFP+ SR or LR optical or twinax). 10 GbE does not include SFP+ GBICs or cabling. Only Intel-supported GBICs or twinax cables are supported as reference sell. For more information, see using the BDTA product code. Connects a VGA display to the system. Connects a serial device to the system. Connects a USB device to the system. Connects a tape library or VTL to the system. Dedicated remote management port for the RMM4 card. 32 EMC Avamar 7.1 Media Access Node Customer Installation Guide

33 Installing the GEN4S Media Access Node Mounting the GEN4S Media Access node Use the following installation procedure either to mount a GEN4S Media Access node server in an EMC Titan rack or in a similar, standard rack in your environment. In the latter case, you should take the following instructions as a general guideline that might require adjustment depending on your environment. 1. On each rail assembly: Slide the inner rail out from the slide rail as far as possible. See next image. On the inner rail, slide the blue disconnect tab forward to release the inner rail from the slide rail. See next image. Slide the inner rail completely out of the slide rail. See next image. 2. Attach an inner rail to each side of the Avamar server. a. Align the large end of the rail notches on the inner rail with the connection studs on the side of the node. See #1 in next image. Mounting the GEN4S Media Access node 33

34 Installing the GEN4S Media Access Node b. Push the flat side of the inner rail onto connection studs. See #2 in next image. c. Slide the inner rail backwards along the node until the studs fit securely into the small end of the rail notches. See #3 in next image.. An audible click indicates that the rail is secure. 3. Install each slide rail in the cabinet. a. From the front of the cabinet, align rail alignment posts with the rear channel holes for the selected 1 U (1.75 in) of cabinet space for the server, and insert the alignment posts securely into the holes. An audible click indicates that the connection is secure. b. Pull the slide rail forward so the front alignment posts go securely into the holes on the front channel. An audible click indicates that the connection is secure. 34 EMC Avamar 7.1 Media Access Node Customer Installation Guide

35 Installing the GEN4S Media Access Node c. Secure the rail to the rear channel with a small stabilizer screw. See next image. 4. Install the Avamar server in the rack. The node is heavy and should be installed in the rack by two people. To avoid personal injury or damage to the equipment, arrange for a mechanical lift or help from another person before attempting to lift and install the node. a. From the front of the cabinet, align the inner rails attached to the node with the channels on the inside of the slide rails. b. Slide the server into the slide rails and push the server into the cabinet. An audible click indicates that the slide rails are engaged and locked. Do not push the node into place using the hard drive handles or Front Control Panel. Doing so may damage the equipment. Instead grasp the node from the sides. c. On the outside of each rail assembly, slide the blue disconnect tab forward to unlock the server, and push the server completely into the cabinet. See next image. Mounting the GEN4S Media Access node 35

36 Installing the GEN4S Media Access Node d. To further secure the rail assembly and node in the cabinet, insert and tighten a small stabilizer screw directly behind each bezel latch. See next image. 36 EMC Avamar 7.1 Media Access Node Customer Installation Guide

37 Installing the GEN4S Media Access Node 5. Pushing on the ends, not the middle, of the bezel, press the bezel onto the latch brackets until it snaps into place. See the next image. Install and dress power cords and ethernet cables IMPORTANT Do not power up cold Media Access node equipment. The approved operating temperature range is 50 to 95 F (10 to 35 C), and the typical temperature gradation is 10 C per hour. If node has been located in a colder environment, allow time for the equipment to reach room temperature. To install and dress power cords and ethernet cables: 1. From the back of the rack, install and dress node power cords. The Media Access Node has redundant power supplies. Connect the node to a power distribution unit. a. Combine and tie off power cords with the a Velcro strap. b. Ensure the power cords do not droop and touch the bottom of the rack. 2. From the back of the rack, install and dress node Ethernet cabling as follows: a. See GEN4S Media Access node hardware on page 31 for node port diagrams. IMPORTANT To configure a 10Gb system, use eth8 and eth9. The 10Gb configuration does not require additional network connections on eth0 and eth2. b. Cable the node-side connections for all purposes. c. Combine new cabling with existing ones in the environment, if possible, and tie off excess cabling with a tie wrap. Install and dress power cords and ethernet cables 37

38 Installing the GEN4S Media Access Node IMPORTANT Do not strain any of the cables during installation. 3. Press the power button on the front of the node. The node powers up. Prepare the GEN4S Media Access node for software installation Perform the following to prepare the Media Access node for Avamar software installation. These steps include configuring the backup network port (hardware: NIC1, software: eth0) of the node and copying the bootstrap utility files onto the single node server. IMPORTANT Do not connect the GEN4S Media Access node to the network yet. Doing so at this time could interfere with the function of your production network. 1. Configure your computer as follows: a. From Start, open Settings > Network and Dial-up Connections and select Local Area Connection. b. Select Properties. c. Double-click Internet protocol (TCP/IP). d. Click Use the following address. e. Set IP address to f. Set netmask to g. Set gateway to h. Click OK. i. Click OK again. j. Using an Ethernet Cat6 cable, connect your laptop to the Avamar service port of the single node server (hardware: NIC8, software: eth7). k. At a Windows command prompt, type ipconfig to ensure the new IP address is active. If the IP Address and Subnet Mask are not correct, disable and re-enable the Ethernet connection in the Local Area Connection dialog box. 2. Using PuTTY and the Avamar service port IP address ( ), log into the server as user root. When prompted, enter the root user account passphrase (changeme) and press ENTER. 3. Change directory by typing: cd /usr/local/avamar/src/ 38 EMC Avamar 7.1 Media Access Node Customer Installation Guide

39 Installing the GEN4S Media Access Node 4. Use WinSCP to copy the following file to the directory: AvamarBundle_SLES11_64-VERSION.zip where VERSION is the Avamar product version. IMPORTANT Do not attempt to run either file. EMC personnel will run these later during Avamar software installation. 5. Open the YaST Linux configuration application by typing: yast The YaST Control Center appears. See next image. Note: In YaST, use the Tab key to move to an option and correct typing errors or replace default settings by typing Ctrl-H (neither the Delete nor Backspace keys provide the functions printed on the keys). To select a checkbox (a set of parentheses), press the space bar. 6. Use the down arrow to highlight Network Devices, the right arrow to move to the box on the right, and the down arrow to highlight Network Settings, and then press Enter. The Network Settings screen appears. See next image. Prepare the GEN4S Media Access node for software installation 39

40 Installing the GEN4S Media Access Node 7. Tab to the Name list and uses the arrow keys to select the eth0 card. As you move from one entry to the next in the list, the description changes in the bottom box. Look for Device Name: eth0. 8. After selecting the eth0 device, tab to Edit and press Enter. The Network Card Setup screen appears. Use the arrow keys to select the Address tab, if necessary. See next image. 9. Configure DNS parameters (hostname, domain, search, and primary and secondary name servers), gateway, IP address and netmask of the backup network (eth0, Gb1) of the Avamar node. a. Tab to Statically assigned IP address. b. Press the space bar to select the checkbox (with an X). c. Tab to IP address. d. Type the IP address of the eth0 port of the Avamar node. e. Tab to Subnet Mask. f. Type the subnet mask address. g. Tab to Hostname, use CTRL-H to delete the default hostname, and then type the hostname for the Avamar node. Hostname must resolve to the IPv4 address used by backup clients, the address that will be assigned to the Avamar node backup network interface (eth0) in the followup Avamar server software installation. h. Tab to Next at the bottom of the screen and press Enter. The Network Settings screen appears. 40 EMC Avamar 7.1 Media Access Node Customer Installation Guide

41 Installing the GEN4S Media Access Node i. Tab to the top menu, use the arrow keys to select Hostname/DNS. See next image. j. Tab to Hostname, use CTRL-H to delete the default hostname, and then type the correct hostname. This parameter must be the short name of the hostname entered in step g. k. Tab to Domain Name, use CTRL-H to delete the default domain name, and then type the correct domain name. l. Tab to the DNS configuration section and specify those parameters. Enter up to three IPv4 addresses of DNS recurring name resolving servers. m. Tab to Domain Search, use the right arrow to move the cursor to the end of the default entry, use CTRL-H to delete the default domain name, and then type the correct domain name to be searched. If you have more than one domain name, enter them on separate lines. n. Tab to the top menu and use the right arrow to select Routing. The Network Settings-Routing screen appears and Default Gateway should be highlighted. See next image. 10. Type the default gateway address. 11. Tab to OK at the bottom right of the screen and press Enter. The Network Settings screen closes and a saving configuration information message is displayed. Prepare the GEN4S Media Access node for software installation 41

42 Installing the GEN4S Media Access Node 12. In the YaST Control Center, tab to Quit at the bottom right of the screen and press Enter. 13. Exit the command shell. 14. Disconnect the Ethernet cable from the Avamar node. Connect your tape library to the Media Access node The Media Access node has an HBA port into which you connect a fiber-optic cable that is attached to a tape library (either directly or through a router). IMPORTANT Only fiber-optic cables are supported for connecting your library to the Media Access node. You can use only one tape library with Avamar extended retention. The library s robot must be controlled only by Avamar extended retention. Make sure that the library is zoned for exclusive use by the Media Access node. Correct zoning allows Avamar extended retention to configure the library automatically during installation. If you are using a Data Domain Virtual Tape Library, call EMC Support to make sure that it is configured correctly before running any exports or imports. An incorrect configuration may have serious performance implications. To connect your library to the Media Access node, on the rear of the node, plug the fiber optic cable that is connected to the library into the HBA port. The fiber optic cable is the turquoise-colored one, as shown in the following figure. During Avamar extended retention software installation, an option is provided to detect the library and its drives. 42 EMC Avamar 7.1 Media Access Node Customer Installation Guide

43 CHAPTER 3 Example Network Configurations The following topics illustrate possible network configurations for attaching the Media Access node to your Avamar environment and to the library. Since your environment and network configuration may be different from those illustrated here, make sure that you have someone who understands your network setup attach the network and fiber optic cables. Basic network configuration Advanced network configuration Standalone network configuration

44 Example Network Configurations Basic network configuration The following diagram illustrates a basic network configuration in which the Media Access node is connected to an Avamar grid environment that has a single network switch. 44 EMC Avamar 7.1 Media Access Node Customer Installation Guide

45 Example Network Configurations Advanced network configuration The following diagram illustrates a more advanced network configuration in which the Media Access node is connected to an Avamar grid environment that has more than one network switch. Advanced network configuration 45

46 Example Network Configurations Standalone network configuration The following diagram illustrates a standalone network configuration in which the Media Access node is connected to a single-node Avamar environment. 46 EMC Avamar 7.1 Media Access Node Customer Installation Guide