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1 GE Security Sound and Communications PRELIMINARY COPY: 2/14/2006 TELLIGENCE planning guide

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3 NOTICE To ensure the performance of our products and systems, we may occasionally make technological changes and updates. Therefore, the model number suffixes (A, B, C, etc.) listed in the manual or in the drawings may not always match the model you are using. Unless specifically noted, this will not affect the product or its installation, operation, or service. COPYRIGHT NOTICE This manual, as well as the hardware and software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of GE Security. The information in this manual is furnished for informational use only, is subject to change without notice and should not be construed as a commitment by GE Security. GE Security assumes no responsibility or liability for any errors or inaccuracies that may appear in this book. CONTACT US Main Telephone: (630) Technical Support Group: (800) Literature Coordinator: (800) Order Entry Fax: (800) Web Site: HIPAA DISCLAIMER All examples of patient information in this document are fictitious. Any resemblance to a real patient or facility is purely coincidental. The owners and users of this product are solely responsible for complying with all applicable patient information laws. The users, by their use of this product, agree to indemnify the manufacturer and/or seller of this product against all claims, litigation, and suits filed for patient information violations.

4 Regulatory Issues Telligence units will be UL/cUL Listed to both US and Canadian requirements. The products will also comply with the emissions rules of the Federal Communications Commission (FCC) and Industry Canada. Check with local and state codes for the required regulations in your area. The Telligence System has been designed and pre-tested under standardized testing conditions to not react to ESD phenomena. The supplemental equipment that can be added to this system may be separately Listed per any of the following standards or categories: UL 114 Office Appliances and Business Equipment UL 478 Electronic Data Processing Equipment UL 1950 Information Technology Equipment including Electrical Business Equipment UL Information Technology Equipment UL 544 Medical and Dental Equipment UL Medical Electrical Equipment UL 217 Single and Multiple Station Smoke Alarms UL 268 Smoke Detectors for Fire Protective Signaling Systems UL 1778 Uninterruptible Power Supply Equipment It will be possible to connect the Telligence System only to supervised smoke detectors and fire alarm systems. Any fire alarm signal annunciated by the Telligence System is considered supplemental only. The Telligence System is not, and shall not be considered, a primary fire alarm system.

5 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. WARNING! Changes or modifications not expressly approved by GE Security could void the user s authority to operate the equipment. Industry Canada Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada. Cet appariel numerique respecte les limites de bruits radioelectriques applicable aux appareils numeriques de Classe A prescrites dans la norme sur le materiel bouiller: Appareils Numeriques, NMB-003 edictee par le ministre Industrie Canada.

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7 DOCUMENT CORRECTION FORM Operating, installing, or servicing a product is difficult without accurate documentation. Please help us ensure that you get the best performance from your GE Security - Sound and Communications product by completing this form if you encounter any problems, or if you have any suggestions for the manual. Please provide the following optional information so we can contact you if we need more feedback. Your Name Company Name Phone Number Address City State Zip IMPORTANT Include the manual s document number found in the lower right corner of the front cover. Instructions ( ) 1. Explain below how the manual should be changed, or describe the problems you encountered. 2. Use the back of this form for additional corrections or comments. 3. Mail or FAX this form (with a photocopy of the pages in question, if possible) to the address/fax number on the back of the form. To mail, tri-fold this form so the address is visible. Corrections Page # Description Page # Description Page # Description Page # Description (05)

8 Corrections Page # Description Page # Description Page # Description Page # Description Page # Description Please FAX (630) , or mail this form (tri-folded so the address below is visible). GE Security Sound and Communications Technical Writing Group Diehl Rd, Suite 200 Warrenville, IL 60555

9 Table of Contents CHAPTER 1 OVERVIEW Introduction Telligence Architecture Typical Telligence Environments Low, Mid, and High-End Systems System Levels Telligence Configuration Charts Glossary CHAPTER 2 ROOMS AND LIGHTS Typical Room Setups Patient Rooms What do patient stations do? Where do they go? What models are available? What buttons do the stations have? How many are needed? What other items are required? Staff Rooms What do staff/duty stations do? Where do they go? What models are available? What buttons do the stations have? How many are needed? What other items are required? Other Rooms Call Cord Stations What do call cord stations do? Where do they go? Telligence Planning Guide i

10 Table of Contents PRELIMINARY COPY: 2/14/2006 How many are needed? What other items are required? Call Stations with Inputs What do call stations with inputs do? Where do they go? What buttons do they have? How many are needed? What other items are required? Call Stations with Relays What do call stations with relays do? Where do they go? What buttons do they have? How many are needed? What other items are required? Room Options Call Cords What do they do? Where do they go? What models are available? How many are needed? Pillow Speakers What do they do? Where do they go? What models are available? How many are needed? What other items are required? Light Controllers What do they do? Where do they go? What models are available? How many are needed? What other items are required? ii Telligence Planning Guide

11 Table of Contents Electronic Bed Receptacles What do they do? Where do they go? How many are needed? What other items are required? Presence Stations What do they do? Where do they go? What buttons do they have? How many are needed? What other items are required? Lavatory Stations What do they do? Where do they go? What are linked call buttons? What buttons do they have? How many are needed? What other items are required? Code Blue Stations What do they do? Where do they go? What buttons do they have? How many are needed? What other items are required? Staff Emergency Stations What do they do? Where do they go? What buttons do they have? How many are needed? What other items are required? Telligence Planning Guide iii

12 Table of Contents PRELIMINARY COPY: 2/14/2006 Auxiliary Input Stations What do they do? Where do they go? What buttons do they have? What models are available? How many are needed? What other items are required? Remote Cancel Stations What do they do? Where do they go? What buttons do they have? How many are needed? What other items are required? Relays for External Device Control What do they do? Where do they go? Which stations have them? What other items are required? Adapter Plates What do they do? Where do they go? What models are available? How many are needed? Smoke Detectors Which station has a smoke input? Where does this station go? How many are needed? What other items are required? Custom Button Label Kits Pull Cord Kits Available Call Priorities iv Telligence Planning Guide

13 Table of Contents Dome Lights What do they do? Where do they go? What models are available? Corridor Lights Zone Lights Supervisory Lights Passive Dome Lights How many are needed? What other items are required? CHAPTER 3 NURSES STATIONS Staff Consoles What do they do? Where do they go? How many are needed? What other items are required? A note on system supervision Annunciators What do they do? Where do they go? How many are needed? What items are required? Nurses Station Options Headsets What do they do? Where do they go? What models are available? How many are needed? Telligence Planning Guide v

14 Table of Contents PRELIMINARY COPY: 2/14/2006 Software Applications What do they do? Where do they go? How many are needed? What other items are required? CHAPTER 4 SYSTEM INFRASTRUCTURE Introduction Network Requirements Telligence PowerSwitches What do they do? Where do they go? How many are needed? What other items are required? Telligence Station Gateways What do they do? Where do they go? How many are needed? What other items are required? Telligence Bridge When is it needed? What does it do? A note on the Telligence Database Where does it go? Telligence Configuration Tool When is it needed? What does it do? Where does it go? vi Telligence Planning Guide

15 Table of Contents Telligence Preconfiguration Tool When is it needed? What does it do? Where does it go? Power Supplies What models are available? Where do they go? How many are needed? What other items are required? System Options Telephones What function does this option add? What items are required? Where does it go? How many are needed? What configuration is required? Pocket Paging What function does this option add? What items are required? What configuration is required? Wireless Handsets What function does this option add? What items are required? What configuration is required? Infrared Location What function does this option add? What items are required? What configuration is required? Activity Reporting What function does this option add? What items are required? Telligence Planning Guide vii

16 Table of Contents PRELIMINARY COPY: 2/14/2006 HL7 ADT Interface What function does this option add? What items are required? CHAPTER 5 SYSTEM CABLING Planning Cable for the System Estimating Cable Sizing Cable Terminating Cable Sizing Conduit CHAPTER 6 BACKBOXES Backbox Requirements APPENDIX A SYSTEM CAPACITIES APPENDIX B RELATED DOCUMENTATION APPENDIX C PROCARE INTERFACES AND UPGRADES viii Telligence Planning Guide

17 Table of Contents APPENDIX D FOLDOUT DRAWINGS Telligence Basic Block Diagram Telligence Enhanced Block Diagram Telligence Component Layout Telligence Cabling Plan Station Configuration Options Telligence Planning Guide ix

18 Table of Contents PRELIMINARY COPY: 2/14/2006 FIGURES Figure 1: One Room with Two Corridor Lights Figure 2: Two Rooms Sharing One Corridor Light Figure 3: Telligence System Levels Figure 4: Dual Smart Patient Station (with BedConnect) Showing Default Buttons Figure 5: Dual Smart Patient Station with Privacy Button Figure 6: Dual Smart Patient Station with Assist Button Only Figure 7: Smart Staff/Duty Station Showing Default Buttons Figure 8: Call Station with Input Figure 9: Call Station with Relay Figure 10: Room Options Figure 11: Presence Station Figure 12: Presence Station Configured as a Two-Level Lavatory Station Figure 13: Lavatory Station Figure 14: Code Blue Station Figure 15: Staff Emergency Station Figure 16: Isolated Auxiliary Station Figure 17: Remote Cancel Station Figure 18: The HC-CL4 Dome Light with Four Sections Figure 19: Telligence Networks Figure 20: Layering Telligence PowerSwitches Figure 21: Three Telligence Systems Sharing One Telligence Bridge Figure 22: Three Telligence Systems with Three Telligence Bridges Figure 23: Using Emergin to Integrate Wireless Handsets Figure 24: Basic System Wiring x Telligence Planning Guide

19 Table of Contents TABLES Table 1: Required Items for Smart Patient Stations Table 2: Required Items for Smart Staff/Duty Stations Table 3: Required Items for Call Cord Stations Table 4: Required Items for Call Stations with Inputs Table 5: Required Items for Call Stations with Relays Table 6: Call Cords for Normal Environments Table 7: Call Cords for Oxygen-Rich Environments Table 8: Available Pillow Speaker Models Table 9: Light Controller Manufacturers Table 10: Required Items for Light Controllers Table 11: Required Items for Bed Receptacles Table 12: Required Items for Presence Stations Table 13: Required Items for Lavatory Stations Table 14: Required Items for Code Blue Stations Table 15: Required Items for Staff Emergency Stations Table 16: Required Items for Auxiliary Input Stations Table 17: Required Items for Remote Cancel Stations Table 18: Required Items for Relays Table 19: Adapter Plate Kits Table 20: Required Items for Call Stations Wired to Smoke Detectors Table 21: Available Call Priorities Table 22: Required Items for Dome Lights Table 23: Required Items for Staff Consoles Table 24: Required Items for the Annunciators Table 25: Required Items for Telligence PowerSwitches Table 26: Required Items for Telligence Station Gateways Table 27: Required Items for the Telephone Gateway Table 28: Required Items for Pocket Paging Table 29: Required Items for Wireless Handsets Table 30: Required Items for IR Location Telligence Planning Guide xi

20 Table of Contents PRELIMINARY COPY: 2/14/2006 Table 31: Required Items for Activity Reporting Table 32: Required Items for HL7 ADT Interface Table 33: Maximum Distances for Various Wire Gauges Table 34: Required Backboxes Telligence, Telligence Station Gateway, Telligence PowerSwitch, BedConnect, DuraPin, ColorTouch, NiteLite, and Infinity are trademarks of GE Security. All other trademarks are the property of their respective owners. xii Telligence Planning Guide

21 Overview Chapter1 Introduction Telligence is a flexible, highly powerful nurse call communications system with the following features: Scalable, flexible system design You can design it to meet any customer needs. Distributed network-centric (IP-based) platform Since the system intelligence is spread across the system, there can be no single point of failure. Simplified wiring CAT5 (minimum) cabling is used for all data and voice communications to smart stations. Peripheral stations require only a single pair of wires. Easily configurable All functions are configured via a laptop or personal computer connected to the Telligence LAN (Local Area Network). At its simplest, the system consists of a Telligence PowerSwitch, a Telligence Station Gateway, a staff console, patient stations, and corridor lights so that patients can place calls from their rooms and staff can answer them at the staff console. See the basic system block diagram on page 99. At its most sophisticated, the system can include several enhancements to expand its capabilities: Computers with supplemental software can accompany the staff consoles, to increase staff members flexibility in answering calls, paging and locating staff members, and performing staff assignments. Annunciators can be added to provide remote display of patient calls. A telephone gateway can be added so that staff members can answer patient calls using standard facility telephones. Wireless handsets can be added so that patient calls can be directly routed to their assigned staff members. Pocket paging can be added to notify staff members of patient calls via their radio pagers. See the enhanced block diagram on page 101. This planning guide explains all of these options. It starts with the hardware, working its way from the rooms back to the Telligence infrastructure. It then explains the software options. It then ends with the power, cabling, and backbox requirements. The appendixes provide a quick reference sheet of Telligence capacities, a list of related GE Security documentation, and the foldout drawings referenced throughout this document. Telligence Planning Guide 1

22 Introduction PRELIMINARY COPY: 2/14/2006 Telligence Architecture Telligence is based on a distributed, network-centric, IP-based architecture. The system s intelligence is decentralized and spread across several components: IP devices staff consoles, annunciators, and Telligence Station Gateways Non-IP devices dome lights and smart stations with audio capability, such as the patient and staff/duty stations Peripheral devices non-audio stations such as code blue and lavatory stations Telligence uses an IP data backbone and standard network wiring topology to handle nurse call data and voice traffic. The system follows Voice over IP (VoIP) standards to allow full-duplex voice communication with smart stations. Corridor lights serve as the point of connection between the stations and the Telligence LAN; all smart and peripheral stations must connect to a corridor light. Each corridor light receives data, voice and power from the Telligence LAN via CAT5 (minimum) cable and a wire pair. From each corridor light, CAT5 (minimum) cable is used to provide data, voice, and power to its smart stations, and a wire pair (CAT5 or any existing wiring) is used to provide data and power to its peripheral stations. See Figure 24 on page 85. As a general rule, each room has its own corridor light, all stations within the room are connected to that light, and all of those stations are configured with the same room number. However, other variations are possible through creative configuration. For example, if a room requires more stations than a single corridor light can handle, a second corridor light can be installed at the room, the extra stations can be wired to that light, and they can all be configured with the same room number as the stations that are wired to the first corridor light. See Figure 1 on page 3. As a second example, if a room does not require its own corridor light (e.g., a staff lounge), the staff/duty station in that room can be wired to a neighboring room s corridor light, but the staff/duty station can still be configured with a separate room number. The shared corridor light can also be configured so that it does not illuminate for calls placed from the staff/duty station. See Figure 2 on page 4. See the rest of this document for details on system components, system capacities, cabling, and so on. 2 Telligence Planning Guide

23 Introduction From Previous Room/Light From Previous Room/Light CAT5 & Power Pair B B B B CAT5 CAT5 CAT5 & Power Pair I O R Signature Pair R I O CAT5 & Power Pair CAT5 & Power Pair To Next Room/Light CAT5 CAT5 L To Next Room/Light B B B B B L Smart Patient Station HC-PSTNx Lavatory Station HC-PP2-LAV Corridor/Zone Light HC-CLx Figure 1: One Room with Two Corridor Lights Telligence Planning Guide 3

24 Introduction PRELIMINARY COPY: 2/14/2006 From Previous Room/Light CAT5 & Power Pair I R O CAT5 & Power Pair To Next Room/Light CAT5 D Signature Pair B L Patient Room Staff Work Room B L Smart Patient Station HC-PSTNx Lavatory Station HC-PP2-LAV Corridor/Zone Light HC-CLx D Smart Staff/Duty Station HC-DUTY Figure 2: Two Rooms Sharing One Corridor Light 4 Telligence Planning Guide

25 Introduction Typical Telligence Environments Telligence will typically be installed in acute care facilities (i.e., hospitals), but can also be installed in other types of environments, including: Long-term care facilities Assisted living facilities Outpatient clinics Surgical centers Rural hospitals See the following section on low, mid, and high-end systems. Low, Mid, and High-End Systems Telligence is a scalable system that allows you to mix and match features to meet a particular facility s needs. It will usually fall into one of three general categories: Low-end system (visual only): In a low-end system, the call devices (call cords or peripheral stations) generate tones, light corridor lights in the hallways, and annunciate at the nurses station. There is no voice communication between the patient or resident and the caregiver. The call is canceled at the point of origin. This kind of system is common in long term care or assisted living facilities. Mid-range system (visual and audio): A mid-range system adds two-way voice communication between the patient or resident and the caregiver. The calling station, which has a speaker and microphone, also includes a pillow speaker that allows the caller to place a call from a bed or chair and listen to a caregiver s response through the pillow speaker instead of through the patient station on the wall. The call is answered from a staff console at the nurses station by a unit secretary or by another staff member such as an aide or a nurse. Depending on the type of call, it may be canceled from the staff console or it may be answered at the caller s room. Mid-range systems are common in long term care facilities and acute care hospitals. High-end system (visual and audio, plus enhancements): A high-end system adds the means to send calls directly to wireless handsets and pocket pagers carried by staff members, to create performance reports based on the system s nurse call activity, to locate staff members via an IR location system, and to interface to the facility s Admissions, Discharge and Transfer (ADT) system so that additional patient information can be provided at the point of care. High-end systems are common in acute care hospitals. Telligence Planning Guide 5

26 Introduction PRELIMINARY COPY: 2/14/2006 System Levels The Telligence System is organized in several logical levels bed, room, duty area, nursing unit, and system. See the diagram below and the explanation that follows. System Nursing Unit Nursing Unit Duty Area Duty Area Room Room Room Room Bed Bed Bed Bed Bed Bed Bed Bed Duty Area Duty Area Room Room Room Room Bed Bed Bed Bed Bed Bed Bed Bed Figure 3: Telligence System Levels After all stations (or beds ) have been installed and wired to their corridor lights, they are assigned to room numbers. Multiple beds can be in the same room. Each room is assigned to a duty area. Duty areas are primarily used to define which rooms will be covered by each staff console, annunciator, and staff/duty station, and also by each patient station when it is in staff follow mode. Each duty area is assigned to a nursing unit. Nursing units are sets of duty areas that are grouped together, typically because their associated stations are physically in the same part of the facility (e.g., on the same wing or same floor). When the optional PC Connect applications are added to a Telligence System, the nursing units are used to define which parts of the facility each user will be able to view onscreen. The nursing units are grouped into a Telligence System. A Telligence System is defined by a LAN segment and is only limited by the number of IP devices it can support (currently 64) No audio can pass between Telligence Systems. No data can pass between Telligence Systems unless they share the same PC Connect host. This is the only way that multiple systems can be networked. 6 Telligence Planning Guide

27 Telligence Configuration Charts Telligence Configuration Charts When planning a Telligence System for a facility, you should have a copy of the Telligence Configuration Charts in front of you. These charts are intended to be discussed and filled out in cooperation with the system purchaser while you plan the system. You should also have a copy of the Telligence quotation tool (available on our web site at Glossary Term Smart Patient Station Smart Staff/Duty Station Staff Console Annunciator IP Device Peripheral Station Dome Light Bed Receptacle Telligence Station Gateway (TSG) Telligence PowerSwitch Definition A patient station that sends and receives data and audio over separate channels. A staff/duty station that sends and receives data and audio over separate channels. When in staff follow mode, it annunciates calls within its assigned duty areas. The primary device used by healthcare staff to communicate with patients and other staff members. It annunciates and answers calls from patient and staff/duty stations. It also signals alerts from healthcare equipment and devices connected to the Telligence System. The staff console sends and receives both data and voice over an IP network. A device similar to a staff console except wall-mounted. An annunciator is primarily used to display patient calls at locations other than the nurses station. A device with an IP port interface, such as the staff console, annunciator, or Telligence Station Gateway. A non-audio station such as the code blue, staff emergency, lavatory, presence, or remote call station. A device that visually indicates calls that have been placed. The color and flash rate indicate the call type and priority. Dome light is a generic term used to describe both corridor and zone lights. A device that provides an interface to a Hill-Rom or Stryker electronic bed. A device that provides a gateway between the IP network and up to 16 rooms (each having 1 patient station and 1 corridor light) or up to 40 devices (corridor lights, zone lights, supervisory lights, single and dual patient stations, and staff/duty stations). A device that forms the backbone of the Telligence LAN. All TSGs, staff consoles, and annunciators are connected to PowerSwitches. Telligence Planning Guide 7

28 Notes 8 Telligence Planning Guide

29 Rooms and Chapter2 Lights Typical Room Setups Various smart patient and staff/duty stations are available for use with Telligence. These stations are installed throughout the facility, and provide the primary means of audio communication between staff members and patients. There is a maximum of 512 smart patient and staff/duty stations per system, with a maximum of four smart stations per room (i.e., per corridor light). A single patient station supports one bed. A dual patient station supports two beds. The room may have any combination of single patient stations, dual patient stations, and staff/duty stations, as long as the number of smart stations wired to the room s corridor light does not exceed four. If the facility requires more than four smart stations in a room, a second corridor light can be installed outside the room, up to four more smart stations can be wired to that corridor light, and all of the stations can be configured with the same room number. There is also a maximum of 10 peripheral stations per room (i.e., per corridor light). Any combination of these stations can be installed, as long as the number of peripheral stations wired to the room s corridor light does not exceed 10. All Telligence stations, both smart and peripheral, have default buttons that place calls of default priorities. However, all of them can be customized with different buttons and different call priorities. This allows you to create virtually any type of station that may be required for a facility. For example, the standard lavatory station (shown on page 36) has only one call button. If a facility wants a lavatory station with two call buttons, to place two different types of calls, you can select a station with two call buttons and reconfigure it as a lavatory station. See Station Configuration Options on page 107 for a table showing the available stations, their default call priorities, and the other priorities that can be assigned to them. This table also shows which stations have pull cords and which stations have relays. The rest of this chapter describes the standard room setups that are frequently used in a healthcare facility, based on the intended use of the rooms. Other setups are also possible; the ones described here are merely the most commonly used. For assistance on other room setups, contact the GE Security Applications Engineering Group. Brief descriptions of the stations and accessories are included in this chapter; for detailed descriptions, refer to their respective catalog sheets. A complete list of catalog sheets can be found in Appendix B Related Documentation starting on page 93. Telligence Planning Guide 9

30 Patient Rooms PRELIMINARY COPY: 2/14/2006 Patient Rooms What do patient stations do? Patient stations enable patients to call the nurses station for assistance. A pillow speaker or call cord is plugged into the patient station to allow the patient to place calls. Staff members who are in a patient s room can also press the buttons on the patient station to place higher priority calls such as code blue and staff emergency calls. Each patient station provides the ability to place calls of four different priorities (three station buttons plus pillow speaker or call cord, as shown in Figure 4 on page 12). The 1/4-inch (0.64 cm) jacks on the front of the patient stations can be programmed to work with call cords or with auxiliary input devices (latching equipment only). Each patient station also contains a relay that can be used to activate an elapsed timer or a passive dome light. For detailed information on patient stations, see their catalog sheet. For more information on call cords and pillow speakers, see Call Cords on page 24 and Pillow Speakers on page 26. A patient station is typically associated with a lavatory station located in the patient s bathroom; see Lavatory Stations on page 35. Several options can be associated with a patient station, such as peripheral stations that place different call priorities, auxiliary input stations, light controllers, electronic beds, and presence stations. These are covered in the Room Options section starting on page 23. Where do they go? Patient stations are typically mounted in the headwalls, adjacent to the beds, to allow staff easy access to the controls. What models are available? There are three typical patient room setups: A private room is intended for a single patient. It is usually equipped with: One HC-PSTN1 Single Smart Patient Station, or One HC-PSTN1-BED Single Smart Patient Station with BedConnect A semi-private room is intended for two patients. It is usually equipped with: One HC-PSTN2 Dual Smart Patient Station, or One HC-PSTN2-BED Dual Smart Patient Station with BedConnect, or Two HC-PSTN1 Single Smart Patient Stations, or Two HC-PSTN1-BED Single Smart Patient Stations with BedConnect 10 Telligence Planning Guide

31 Patient Rooms A ward is intended for several patients. A four-patient ward can be equipped with: Two HC-PSTN2 Dual Smart Patient Stations, or Two HC-PSTN2-BED Dual Smart Patient Stations with BedConnect, or Four HC-PSTN1 Single Smart Patient Stations, or Four HC-PSTN1-BED Single Smart Patient Stations with BedConnect An eight-patient ward can be equipped with: Four HC-PSTN2 Dual Smart Patient Stations, or Four HC-PSTN2-BED Dual Smart Patient Stations with BedConnect The ward can also be equipped with any combination of single and dual stations, as long as the number of patient stations wired to that room s corridor light does not exceed four. Patient stations with the BedConnect feature are shown in the component layout on page 103. These stations have bed receptacles on the front of the station, for direct connection to electronic beds. The other patient stations do not. If an electronic bed will be used with a station that does not have the BedConnect feature, a bed receptacle must be hard wired to the back of the patient station and mounted on the wall. The electronic bed is then plugged into the bed receptacle. See Electronic Bed Receptacles on page 30. If patient stations with BedConnect receptacles are selected, GE Security recommends that a breakaway cable be ordered for each receptacle. This 3-foot (1 m) cable protects the receptacle from damage if the electronic bed is rolled out without being disconnected from the patient station. One end of the cable clamps to the BedConnect receptacle. The other end connects to the electronic bed. If the bed is moved, it disconnects from the breakaway cable instead of being pulled out of the station. Telligence Planning Guide 11

32 Patient Rooms PRELIMINARY COPY: 2/14/2006 What buttons do the stations have? The smart patient stations have four buttons. Each station is shipped with these default button labels installed: Places a staff emergency call Places a code blue call Cancels pending calls Places a staff normal call Figure 4: Dual Smart Patient Station (with BedConnect) Showing Default Buttons 12 Telligence Planning Guide

33 Patient Rooms However, additional button labels are also supplied with each patient station, in the form of strips that can be inserted into the station overlay. Figures 5 and 6 show the dual patient station with the alternative button strips inserted. The installer can insert these strips into the station and configure the station to place the call types indicated on the button labels. If the facility wants to create custom buttons with their own colors and text, a custom kit can be ordered. See Custom Button Label Kits on page 53. Also see Station Configuration Options on page 107. Places a staff emergency call Places a code blue call Cancels pending calls Activates privacy function Figure 5: Dual Smart Patient Station with Privacy Button Places a staff normal call Cancels pending calls Figure 6: Dual Smart Patient Station with Assist Button Only Telligence Planning Guide 13

34 Patient Rooms PRELIMINARY COPY: 2/14/2006 How many are needed? The number of patient stations required depends on the facility s layout and requirements. Work with the facility planners to determine this number. Keep in mind that there is a maximum of four patient stations per room (i.e., per corridor light). A room can contain a combination of single and dual patient stations. What other items are required? Each patient station requires the items shown below. Item Purpose Comments Backbox To mount the station See Chapter 6 for specifics. CAT5 (minimum) cable To wire the station See Chapter 5 for specifics. Pillow speaker or call cord HC-SS37-BID Bed Receptacle To enable the patient to call the nurses station To connect an electronic bed to the station A dual patient station should have two pillow speakers or call cords (one per bed). Only required if an electronic bed will be connected to a station that does not have a BedConnect receptacle on the front. Order one HC-SS37-BID per electronic bed. HC-BACABLE Pin Breakaway Cable To protect the BedConnect receptacle Recommended by GE Security. Only used on stations with BedConnect receptacles. One cable should be ordered for each receptacle. Corridor light To provide power, audio, and data to the station See Dome Lights on page 55. A corridor light can be shared by up to four smart stations. Table 1: Required Items for Smart Patient Stations 14 Telligence Planning Guide

35 Staff Rooms Staff Rooms What do staff/duty stations do? Staff/duty stations enable staff members to call the nurses station from their work areas. Each staff/duty station provides the ability to place calls of three different priorities (three station buttons, as shown in Figure 7 on page 16). These stations have a staff follow function that can be used to notify the staff of calls that have been placed from other stations by flashing an LED on the station and sounding a tone. The station can be configured to operate in one of three modes: Staff mode The staff follow function is always deactivated. Duty mode The staff follow function is always activated. Presence mode The staff follow function activates when staff presence is registered in that room, and deactivates when staff presence is removed from the room. Each staff/duty station also contains a relay that can be used to activate an elapsed timer or a passive dome light. For detailed information on the staff/duty station, see its catalog sheet. Several options can be added to a staff/duty station. These are covered in the Room Options section starting on page 23. Where do they go? Staff/duty stations are installed in non-patient rooms or areas in which staff members may be working, such as utility rooms, on-call rooms, medication rooms, nutrition rooms, linen rooms, staff lounges, or storage rooms. The stations are typically mounted near the doors so that staff can easily access the controls. Consult state or local health codes for required locations in your area. What models are available? A staff room is typically equipped with: An HC-DUTY Smart Staff/Duty Station Telligence Planning Guide 15

36 Staff Rooms PRELIMINARY COPY: 2/14/2006 What buttons do the stations have? The staff/duty station has four buttons. Each station is shipped with these default button labels installed: Places a staff emergency call Places a code blue call Cancels pending calls Places a staff normal call Figure 7: Smart Staff/Duty Station Showing Default Buttons However, three more sets of button labels are also supplied with each staff/duty station, in the form of strips that can be inserted into the station overlay. They are the same button strips provided with the patient stations. (See Figures 5 and 6 on page 13.) The installer can insert these alternative strips into the station and configure the station to place the call types indicated on the button labels. If the facility wants to create custom buttons with their own colors and text, a custom kit can be ordered. See Custom Button Label Kits on page 53. Also see Station Configuration Options on page Telligence Planning Guide

37 Staff Rooms How many are needed? The number of staff/duty stations required depends on the facility s layout and requirements, and on state or local health codes. Work with the facility planners to determine this number. Keep in mind that a maximum of four smart stations can be wired to a single corridor light. What other items are required? Each staff/duty station requires the items shown below. Item Purpose Comments Backbox To mount the station See Chapter 6 for specifics. CAT5 (minimum) cable To wire the station See Chapter 5 for specifics. Corridor light To provide power, audio, and data to the station See Dome Lights on page 55. A corridor light can be shared by up to four smart stations. If the customer does not want a corridor light outside the staff room, the staff/duty station can share a light with the nearest patient room. The staff/duty station can then be configured so that (a) it has a separate room number, and (b) it does not illuminate the corridor light when it places a call. Table 2: Required Items for Smart Staff/Duty Stations Telligence Planning Guide 17

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