Support Systems Overview

Transcription

1 Support Systems Overview Environments Name Description Other Urgency Technology Database Server Web Server External Facing Dev UAT Pre-Prod Prod Components microfit Objective: Manage microfit applications and contracts from cradle to grave Background: N/A - system was built for program launch Target State: All applications and contracts are managed using the microfit application. Program participants can apply, accept offers, and assign contracts, and message with the OPA contract manag using the web portal Users: OPA microfit team (Procurement & Contract Management); microfit applicants/suppliers mysql 5.0. MySql 5.0, load balanced, 3 web servers File System to store pdf's, on web server (1 hd points to 3 webservers) all microfit is on the same infra components. PHP Y Critical x x X x microfit Admin Tool See MicroFIT Critical X x X x microfit LDC Admin Tool See MicroFIT Critical X x X x FIT Management Tool Objective: supports the FIT application process Background: N/A - system was built for program launch Target State: The FIT application lifecycle is carried out within the FIT system. Applicants can apply using a web portal. Data from FIT is transferred into the FAME system for analysis by the PSP group Users: FIT Procurement team; FIT proponents/applicants.net 2.0 clustered(2 web servers).net 2.0 Y Critical X x X x AREN (PHP) Aboriginal Renewal Energy Network is a web-based resource to learn how Aboriginal communities can participate in developing renewable energy generation facilities. Drupal website. mysql 5.0. MySql 5.0 (same of microfit, different db instance) Same webservers as microfit - clustered) File System to store pdf's, on web server (1 hd points to 3 webservers) all microfit is on the same infra components Y Critical x x x Industrial Accelerator (distribution-connected) Industrial Accelerator is designed to assist eligible transmission-connected companies to fast track capital investment in major energy-efficiency projects. Drupal website. mysql 5.0. MySql 5.0 (same of microfit, different db instance) Same webservers as microfit - clustered) File System to store pdf's, on web server (1 hd points to 3 webservers) all microfit is on the same infra components same h/w as mirofit/aren Y Critical x x FIT Contract Management Manage FIT Contracts Part of icon cluster, shared with icon part of icon Cluster Reporting Server, shared with icon N Non-Critical x x X X FIT Application Management Objective: supports the FIT application process Background: N/A - system was built for program launch Target State: The FIT application lifecycle is carried out within the FIT system. Applicants can apply using a web portal. Data from FIT is transferred into the FAME system for analysis by the PSP group Users: FIT Procurement team; FIT proponents/applicants.net 2.0 clustered(2 web servers).net 2.0 Y Non-Critical x x

2 Objective: Supports Conservation program operation throughout the whole lifecycle. Background: Prior to icon, there was no central system for all Conservation icon 2011 Admin (saveonenergy - program data. The business was using MS Excel spreadsheets to manage data. CRM) Target State: All Conservation LDC programs are run using icon. LDCs have the ability to re-brand pages for customers using their own branding. Users: Conservation; LDCs; general public; service providerstechnology: CRM 4.0; SharePoint Foundation; Kentico SharePoint 2010 Foundation Kentico 5.5 clustered, 2 servers load balanced, 4 web servers Kentico 5.5 Reporting Server, separate server, SSRS Y Critical x x x x icon 2011 public website (saveonenergy - Public) BOSS (Back office settlement service) See icon 2011 Admin Critical x x x x See icon 2011 Admin Critical x(t4g) x(opa) x(tenzing) x(tenzing) RESOP Renewable energy standard office program. It is used to manage applications and contracts. 2-3 OPA users, External users: Participants Same Server as FIT SQL 2005 IIS Same as Archived Corporate Website N Non-Critical CM-DAM saveonenergy SharePoint facilitates LDC-based Conservation marketing by providing a one-stop centre for Conservation marketing materials, a channel for SharePoint 2010 approval of non-standard materials, and the capability to mock up advertisements for approval or communication purposes. IIS load balanced, 4 web servers Y Non-Critical x x x x Customer Service Objective: Assist in improving customer service at the OPA by providing the business with a single system to record all customer interactions (e.g. responses to questions, comments, and complaints) Background: Receipt of, and response to, customer feedback is currently dispersed among a variety of channels and systems at the OPA - the call centre, LDC ticketing system, ER ticketing system, phone calls, letters, etc. Business MS Dynamics CRM users generally only have access to one system and therefore do not have visibility 2 web forms ADX Studio Y Critical into interactions that a customer has had with other areas of the OPA ADX Studio Target State: The Customer Service project will ensure that all customer interaction records are stored in one system (CRM). This system will provide a 360 view of the customer so that business users can see a comprehensive history of interactions that customer has already had with the OPA. Through this project business processes for routing and responding to customer feedback will also be standardized and streamlined Business users from divisions all across the OPA have access to the CRM solution. ER Funds Conservation Funds Allows the ER Funds group to track the status of funding program applications and manage active funding agreements same as ER FUNDS MS Dynamics CRM web forms ADX Studio N Non-Critical x x x x MS Dynamics CRM web forms ADX Studio ADX Studio Y Critical x x x x

3 Kentico CMS Content management tool for icon SharePoint Foundation Kentico 5.5 same as icon Servers Kentico 5.5 CMS Y Non-Critical ER Contract Settlement Portal DB see Meter Data Admin Non-Critical X FIT Helpdesk Ticketing System for FIT Webhelpdesk MY SQL 5.1 Apache MY SQL 5.1 Apache Webhelpdesk N Non-Critical x ER Settlement SharePoint Objective: supports management of settlement (payment) approvals for ER generation contracts. Business users upload settlement spreadsheets to the site and then workflows facilitate the required review and approval process Background: Reviews and approvals were managed manually; no electronic records Users: ER Settlement Team; Finance SharePoint 2010 Standard Nintex Nintex N Non-Critical X Conservation Helpdesk Ticketing System for Conservation Webhelpdesk Apache Apache Webhelpdesk N Non-Critical x icon Portal See icon 2011 Admin Critical x x x Conservation Reporting UPLAN Objective: Give the business insight in their data by giving them the tools to access and analyze it to make informed and timely decisions Users: Pilot with members of EDM, RAT - Conservation and ERTechnology: PSP Modeling system. Simulation model used by the Power System Planning group SAS Model PSP Modeling system. Model validation, management and deployment (?) IPSP Content management FAME Objective: provide a space for the OPA to collaborate on the IPSP document. Uses workflows to control reviews and approvals. Users: PSP; Legal; ER; Conservation; RegulatoryTechnology: SharePoint Standard 2010 Connection test & distribution ability test for FIT program Uplan SAS 9.2 All data on server HDD Oracle 10.G (free version) java based Uplan Processing PC's N Non-Critical X N Non-Critical x xx Data on Server HDD SAS 9.2 N Non-Critical x N Non-Critical x x Oracle 10G Java based custom development Y Non-Critical x x

4 Marketing Solution Objective: Enhance Communication's ability to send out marketing materials and analyze the impact that different strategies have on customers. Marketing Solution also helped align OPA with Canada's Anti-Spam Legislation (CASL) by ensuring s are only sent to customers who have given consent. Background: Communication used phplist to send eblasts before which lacked the ability to track the s. The not so user friendly interface mostly made communication team to depend on IT to send out mass s Target State: The Marketing Solution makes it easy for Communications users to design s and send them to marketing lists. MS Dynamics CRM 2011 SQL SERVER 2008 CLICK DIMENSIONS Click Dimensions Software and Service Y Non-Critical Collaboration Site Service Objective: Provide a space for business users to share and collaborate on documents within a given domain (e.g. department, team, project) Background: Prior to the implementation of collaboration services, business users relied on network drives and services to store and collaborate on documents. There were several problems with this approach, such as versioning conflicts/confusion. Target State: A single point of information and communicationusers: OPA staff SharePoint Standard 2010 N Non-Critical x x PRTS Allows members of the Procurement Services group to track the status of ongoing procurement projects, including RFxs, contracts, and amendments MS Dynamics CRM 2011 SQL SERVER 2008 N Non-Critical x x x x ER Reporting (RAT) Objective: Give the business insight in their data by giving them the tools to access and analyze it to make informed and timely decisions Users: Pilot with members of EDM, RAT - Conservation and ERTechnology: N Non-Critical x x CDM Plan Objective: Give the business insight in their data by giving them the tools to access and analyze it to make informed and timely decisions Users: Pilot with members of EDM, RAT - Conservation and ERTechnology: Excel Excel N Non-Critical Customer Data Management System (CDMS) IESO's Master Data Management system. Oracle ADF Oracle 10G weblogic 11g N Non-Critical x x x x Commercial Reconcilliation (CRS) This solution is responsible for reconciling the market - preliminary and final setlement statements. PL/SQL Oracle ADF Oracle 11.G Oracle Web Center N Critical x x

5 Custom Invoicing UI User Interface into MSSQL2005 database containing invoicing information. JSP MSSQL 2005 N Non-Critical x x Transmission Tariff Demand Calculator (TTDC) Part of the Settlement solution along with CRS. PL/SQL Oracle 11.G N Critical x x Transmission Rights Auction (TRA) Responsible for executing the auction for transmission rights. JSP Oracle 10G Tomcat 6 Oracle Web Center Y Non-Critical x x Surveillance Data Repository (SDR) Data Warehouse - This solution is used to store and control access to IESO structure information records and provide an ad hoc query access to IESO staff for PLSQL historical information. Oracle 8i N Non-Critical x x Publication of Assessment Reports (PAR) tool Responsible for producing the System Status Reports (SSR) and System Adequacy Assessment (SSA) reports. PLSQL Oracle Forms Oracle 8i N Critical x x x Operating Security Limits (OSL) Stores power system grid limitsdata that should be used in calculating dispatch of generators and loads. JSP Oracle 10G Tomcat 6 N Critical x x x Market Information Management (MIM) Collects bid and offers from participants and is the repository for the results of the Day Ahead Optimization System and Market Information System. Oracle ADF web services Oracle 11.G weblogic 11g Oracle Web Center Y Critical x x x Meter Data Management (MDM) Used to determine the consumption and production information for each delivery point. This represents GUI for the Oracle LPS solution. asp classic.net Oracle LPS IIS N Critical x x Automated Document Creation Service (ADCS) Generate automated reports for use by the public, participants, and the IESO, mostly XML format, also csv. Oracle XSQL Java MSSQL2005 JBOSS 5.1 N Critical x x x Market Participant Prudential System (MPPS) This solution is use to manage participant prudential obligations. Oracle ADF SOAP Web Service Oracle 10.G weblogic 11g Orale Web Center Y Non-Critical x x x AMEC Weather Import Service (AWIS) CFS Forecast Data Import (CSFFDI) Forecast Usage Selection (FUS) A java program that imports forecast into the Centralized Forecasting System Database (CFSDB) A java program that imports forecast into the Centralized Forecasting System Database (CFSDB) This is a web application that updates the Centralized Forecasting System Database (CFSDB) allows CR to disable/enable forecast usage JSP Oracle 10.G JBOSS 5.1 N Critical x x x JSP Oracle 10.G JBOSS 5.1 N Critical x x x JSP Oracle 10.G JBOSS 5.1 N Non-Critical x x x Tie Breaking Module (TBM) A web based User Interface (UI) used to resolve tie breaks when winds resources are dispatched. Oracle ADF Oracle 10.G weblogic 11g Orale Web Center N Non-Critical x x x

6 Wind Ramp Capability Provides the operators with information about the ramping capability of wind resources AJAX JBOSS 5.1 N Non-Critical x x