SaaS business experience platform for content lifecycle management

Transcription

1 Tango INTRODUCING

2 Tango SaaS business experience platform for content lifecycle management Rethink and reshape your approach to customer correspondence

3 Tango is a SaaS platform that creates variable business correspondence by extending design, management, and publishing capabilities across your organization. You can access Tango s portal framework from any browser-capable mobile or desktop device. PORTALS

4 Tango can be configured for on premise and hosted cloud deployments, providing scalability, reliability, and high performance. Consolidate the Entire Workflow from One Platform Every process. Every task. Every stakeholder. Tango distributes and manages all the activities required to create and deliver variable enterprise correspondence from e-channel communications to complex multi-page printed documents. SaaS that Suits Your Business Subscription model for individual document apps. Tango document apps serve the correspondence needs of individual lines of business. Tango s subscription model guarantees costs are always aligned with your business needs. Managed 100% by Line of Business Teams Responsive workflow-aware UX. Tango portals dynamically shape each user experience to support the current workflow. Business users easily manage complex areas of the workflow. No complex technical interfaces ever. Zero Software Footprint Zero disruption. Tango is managed 100% from the Cloud. Everything is centralized for efficient management including content, the workflows that drive how it s used, and the permissions needed to access the Tango platform. POLICIES CONTRACTS LETTERS & NOTICES ENROLLMENT CORRESPONDENCE WELCOME KITS BENEFITS & COVERAGE MATERIALS

5 Customer correspondence, whether as documents, s, or online, ultimately represent business processes.

6 Tango Facilitates this in a unique way by providing three unique areas of functionality that empower business users, meet the needs of power users, and provide the absolute control needed by administrators. Review & Approve Template Designer Digital Delivery Service & Retention Customer Onboarding Content Authors Workflow & BPM Designer Configuration & Deployment THEM Print & Mail WORK FLOW TEMPLATE PORTALS RTF DESIGNING TANGO APPLICATION TEMPLATES Power users create templates using expert-level design, content, data, and logic tools. After testing the application template, it is released into the workflow and used each time that particular document applications is needed. Tango Portals will include access to design features if the user needs to develop, configure, or manage any element of the core application prior to release: - Application template design and logic - Data processing - Production workflows Operations & Delivery Marketing THEY MANAGING TANGO APPLICATIONS Management features allow users to edit and release correspondence directly to customers and production. Management features combine the existing elements of a correspondence application and move them through the workflow using business rules. A Tango portal configured to include management features is ideal for users who: - Author, edit, and manage content versions - Proof and initiate approvals - Need to issue multiple versions of the same document CONFIGURING TANGO WORKFLOWS You can configure Tango to perform a wide range of tasks, from overall workflow management to the discrete processes associated with specific phases of the content life cycle. Configuration features allow users to: - Define approval workflows - Grant user permissions - Assign business rules to drive and automate processes Logic Designer RULES

7 business correspondence health insurance automated workflows Manage banking pending task alerts permission-based editing proof on demand dynamic approval routing Publish Applications Delivery Channels & Reports Configuration Application Business Rules Workflows Roles & Authorities Publish Services Mobile & Portals MySQL ODBC SQL Server Oracle External Database Services CONTENT REDEFINED AND REUSABLE Tango expands the definition of content beyond text and images to include business rules, templates, and entire workflows. All can be used globally with rules regarding their use and effective dates. ACCESS WITH CONTROL Browser access eliminates the need for local software. User roles and responsibilities are defined by an administrator ensuring complete control over who participates. WORKFLOW VISIBILITY AND DEFINITION Activities and events are represented graphically and defined by dropping the corresponding icon onto the workflow canvas and setting properties such as task assignment, approval routing, or production rules. Design External Delivery Services Template Design Document Formatting Content Management Data Processing Application Process Flow Application Logic Production Management PDL/Document Conversion Services Channel Formatting - AFP - HTML XML - PDF RTF - PostScript LINEDATA - XML IMAGE ELIXIR CSV PDF Archives Production & Distributed Print

8 Rethink and reshape your approach to customer correspondence ELIXIR HEADQUARTERS \ 1314 East Ojai Avenue Ojai, CA USA Phone: Fax: elixir.com, [email protected]