Configuration Management

Transcription

1 HP Software Navigate 2014 Configuration Management Xavier Chevalier Solution Consultant Benelux April, 2014 Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

2 Firewalls Storage The heart of the problem IT actors need trustworthy information to guide their decisions Increasing complexity makes it hard to understand the IT environment Thus many decisions are not driven by good information IT Network UNIX Server That s when the concept of the CMDB comes into the picture Remote Hardware Public Cloud Locales Printers DB Critical Files SQL DB Server 2

3 The Configuration Management System The CMS is not a product, it is an architecture Made of multiple Managed Data Repositories (MDRs) That promotes data federation over data replication That captures all data about Not only the Infrastructure But also the Applications, the Business Services and more Where accuracy is ensured by: Automated Discovery And the Change & Configuration Management processes 3

4 HP Universal CMDB The foundation for your Configuration Management System Integrate Federate Universal Discovery Normalize, Enrich or Reconcile HP Universal CMDB Single Version of Truth (Multi-Tenancy Enabled) Direct Value Display Search Simulate Report BSM - Availability Management Value by Enablement SM - Incident & Problem Management XS IT Financial Management DCT Data Center Transformations Continuity & Compliance - CM 4 IT Environment Model UDM, Standardize & Set Policies AM/UD - License Compliance Management

5 HP Configuration Management System Product Components UCMDB Browser UCMDB [and UD] Admin UI UCMDB Configuration Manager Technical and functional users across all IT UCMDB & UD Administrators and power users Configuration Managers and business owners No learning curve Search CIs, consult related data, explore dependencies, edit properties and more Requires deep knowledge Manage security, discovery, integrations, reconciliation, modeling and more Get value out of the box Ensure business continuity, define CI authorized state and control changes UCMDB Server UCMDB Configuration Manager Application server for UCMDB and Universal Discovery (UD) Jython UDM TQL Solr Linux Windows Linux Windows ESX, ESXi, HyperV ESX, ESXi, HyperV Application server for UCMDB-CM Data Flow Probe Remote Component channeling Discovery and Integration flows UD Agent Remote Component for Inventory and ADM via shell protocol Oracle RDBMS MS SQL Server 5

6 HP CMS Route to Value Five Incremental Steps 5 Configuration Manager Reduce outages by ensuring that your services are built on standard and resilient infrastructure 4 3 Connect Business Services to Infrastructure Enable IT processes using data Streamline Change Management with impact analysis and understand the cause of incidents Asset Management, Change Management, Incident & Problem Management, and more Achieving value in a predictable and demonstrable way 2 User access to data Provide value from having direct access to accurate information in the CMS 1 One set of discovered and federated data Basics for a successful implementation start with consolidated and up-to-date data 6

8 HP Universal Discovery The most comprehensive discovery solution to keep UCMDB up to date Dependency Mapping, Inventory and Real-time Discovery in one product Agent-less, Agent-based, Hybrid and Passive discovery solution Application Dependency Mapping 180+ Discovery Patterns Inventory Discovery Software Application Library 35,000+ Application Versions, 10,000+ rules Software Utilization IPv6 Support Mainframe Discovery Data Center Configuration Virtualization/ Cloud Enterprise Applications Database Inventory Clusters Middleware Servers Desktops Laptops Software w/ Utilization Network Devices Passive Discovery Real-Time Environment Changes RUM (option) 8

9 Integration capabilities Automation Enterprise Architecture HP Operations Orchestration Troux SPM on premise HP Service Manager SPM on SaaS HP Service Anywhere HP Cloud Service Automation Software AG ARIS IT Architect BMC Remedy SD HP SA HP NA HP AM HP PPM Device Management Ability to push Federated data HP SIM MS SCCM HP UCMDB Storage Management EMC ECC UCMDB Integration Studio HP SE Pull Push Federation NetApp SanScreen IBM Tivoli Storage Prod Center Configuration Management Database (CMDB) BMC Atrium CMDB CA CMDB ServiceNow CMDB Availability and Performance Management HP APM (RtSM) HP OMi (RtSM) Security Mgmt App Lifecycle Mgmt HP Enterprise View HP Quality Center 10 Network Management Data Center Infra Management Generic Integration Capabilities HP NNMI CiscoWorks FNT Command Aperture VISTA IBM Tivoli Network Manager SQL XML CSV Web Services Java API

11 HP Universal CMDB Features and Functions Foundation in HP s CMS strategy CMDB federation capabilities Leverage existing investments in business and technical repositories Provides visibility and control on IT dependencies and changes to related business services Proactively analyze change impact to reduce business risk Strong Integration and Federation capabilities Federation of Multiple Data Sources CI Attribute federation

12 HP Universal CMDB Features and Functions Modeling capabilities using Topology Query Language (TQL) Drag-and-drop approach to quickly build desired query results Viewing, Reporting and Exporting capabilities Multi-Tenancy capabilities

13 HP Universal CMDB UDM Data Model The ucmdb is populated with CI Instances (servers, databases, networks, queues, services) of CI Types and their relationships The Universal Data Model: CIM Based CITs (class) CIs (Instances of a class) Relationships between Cis ucmdb contains CI type 14 CI1 Object (instance of a CI type) CI2 Object (instance of a CI type)

14 Business Services and IT Business Service Service or Application Service Components

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16 Change History Tracking Discovery automatically archives changes Shippin g

17 Built In Impact Analysis Predictive Change Impact Analysis Linux Server DPT01esx01 ESX Server DPT01esx01 WS01vm01 WS01vm02 WS01vm03 Web Servers on Virtual Machines Application Server Running On Unix SH_appsrvr01 Shipping J2EE Shipping Application Simple Easy Powerful

19 HP UCMDB Browser CMS for Everyone! (Multiple Personas) Easily Search, Navigate and Edit UCMDB data with the user-friendly UCMDB Browser Simple, Intuitive, HTML 5 based Web 2.0 application Supports most Web Browsers on PCs and Tablets Natural Language Search with Auto-Completion Connect to multiple UCMDBs Growing number of Widgets showing local and federated data from different repositories Multi-tenancy enabled 20 It [UCMDB Browser] has been universally greeted as an excellent and easy way for people to see and consume the data in UCMDB T-Systems (Germany) CM SM BSM EV QC OO

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22 Service Modeling Distribute the creation of business services via the UCMDB Browser Map more IT/Business Services, faster via an intuitive interface These business services can be used anywhere (UCMDB, Service Manager, BSM) in support of various use cases Easily add components to your business services 23

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25 UCMDB Configuration Manager Achieve quick, concrete ROI in days or weeks using Advanced Analytics 1 Standardize IT Configurations 2 Improve Data Quality 3 Ensure Architecture Resiliency 4 Control Changes Capture wasted resources Ensure that key information is complete Avoid single points of failure Drive changes from configuration standards Identify unsupported configurations Reduce costs and risks Raise effectiveness of the consuming IT processes Saves money Validate geographic redundancy Ensure software version compatibility Validate planned changes Detect unplanned changes and rollback as needed 26

26 Do Changes Align with Configuration Standards? 27

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33 CMS Special Interest Group Benelux Eindhoven (NL), 14 May 2014 v

34 Agenda CMS SIG Benelux 09:00 Registration 14 May 2014 / Eindhoven 09:15 Welcome and Introduction Frank van Veen Software Presales Consultant 09:30 ING Dennis Buis Enterprise Architect 10:20 Service Lifecycle Erik van Busschbach Chief Technologist, WW Strategy & Solutions 11:10 Break 11:25 CMS Roadmap and what s new Michael Grainge Product Manager CMS 12:15 Closing 12:20 Lunch and Networking 36