Office Space Demand By Foreign Small and Medium Enterprises (SMEs)

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1 Office Space Demand By Foreign Small and Medium Enterprises (SMEs) Melvin Lim - CEO Centennial Business Suites

2 Definition of SMEs Malaysia Sector Small Medium Revenues Staff Revenues Staff Manufacturing RM300K to =< RM15M 5 to < 75 RM15M to =<RM50M 75 to < 200 Services RM300K to =<RM3M 5 to < 30 RM3M to =<RM20M 30 to < 75 Singapore All <= S$100M (RM250M) < 200

3 Liberalisation of Malaysian Economy From Growing the Economy Moving Towards 100% of Foreign Ownership of Companies

4 SME Costs Benchmarking

5 Labour Cost Comparison

6 Expats Living Costs Note that higher number means higher costs

7 Typical Foreign SMEs in Malaysia

8 Who Are The Foreign SMEs? Among top 100 Companies in respective countries (eg United Kingdom, Germany, France, Italy, Singapore) Public listed company in respective country of origin (eg NYSE, ASX, SGX etc ) Large Asean companies moving closer to their customers, suppliers.

9 Who Are The Foreign SMEs? High End (KL) Malaysia Singapore Thailand Mid End (Greater KL) Low End (KL) High End Mid End Average Asean 30% 35% 22% 25% 35% 38% Europe 60% 8% 5% 20% 35% 30% USA 10% 25% 8% 20% Japan 5% 5% 5% 12% India 21% 15% 5% China 10% 8% 10% 8% Middle East 16% 45% 8% Australia 5% 12% 5%

10 Foreign SME Office Space Real Needs?

11 How Big Do Foreign SMEs grow Average : Start at 2 to 4 Staff Average after 2 3 years : 4 to 8 Staff Majority After 5 years : < 15 Staff

12 SMEs Key Office Lease Considerations Well known street or building Proximity to train stops, banks, eateries Image Price Ease of employing staff English speaking building reception Security

13 Developer s Marketing Strategy A Well Managed Business Centre in New Buildings Brings Higher Value to the asset Shanghai Building Boom - Business Centre Benefits Recognized by Shanghai Developer Owners Malaysian City Building Boom Developers can use the same strategy

14 Benefits Some new buildings has low occupancy Quickly build up international tenant base consisting of top 100 Companies in the world Global websites which are well visited will have building address. Building recognition will be better known globally Attract many visits by foreign company visitors and companies wanting to do business with tenant companies. Local companies and service providers becomes familiar with building Building reputation builds up quickly

15 copyright 2013 Centennial Business Suites. All rights reserved.

16 Serviced Office Floor Plan (KL) Jacklyn Yap Hui Ying

17 Serviced Office Floor Plan (Singapore) Jacklyn Yap Hui Ying

18 Office Space Virtual Office Meeting & Conferencing Private Office Space Hot Desk Daily Office Space Usage Hourly Office Space Usage Address & Mailbox Telephone Answering Voic Meeting Rooms Conference Rooms Tele Conferencing Projector Facilities

19 Ergonomic Furniture Storage Units & Pedestals 24 x7 Access Housekeeping Security Parking Refreshments Support Services Electricity Water Air Conditioning Power back up Facilities Services Utilities Internet Access on a secured network Backup Internet Bandwidth monitoring and control Network Telephone Connectivity Secured Dialling Direct Incoming Dial(DID) Voic Telecom Manned Reception Meeting & Conferencing Facilities Multi-function Printer General

20 Serviced Office Reception - KL

21 Serviced Office Reception - Singapore

22 Serviced Office Reception - Bangkok copyright 2013 Centennial Business Suites. All copyright rights reserved Centennial Business Suites. All rights reserved.

23 Office Suites

24 Short or Long Term Office Suites copyright 2013 Centennial Business Suites. All copyright rights reserved Centennial Business Suites. All rights reserved.

25 Meeting Rooms / Seminars

26 Our Quality Customers

27 Thank You!