Digital Marketplace - G-Cloud

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1 Digital Marketplace - G-Cloud Managed Services, Cloud and infrastructure Core offer 7 services in this area: 1. Aurora Customisation Professional Services Core have over 10 years experience in identity management/identity synchronisation projects. Our large library of assets mean you get a base-build of Aurora that contains rules + policies that are the best practice from 200K+ user Active Directory environments, so no matter your size you can run like a large enterprise. Over 10 years experience in IDAM solutions from Microsoft/Dell Large knowledge base and code library to build from Staff certified to deliver Microsoft and Dell Software products Automated deployment scripts for consistent and fast delivery Consistent project delivery approach based on government standards Faster implementation time of cloud and IDAM solutions We talk PRINCE2, your project-managers can easily work with us You ll get a system based on large enterprise best practice

2 2. Aurora Identity Management and Access Management Aurora is a cloud-based Identity Management and Access Management (IDAM) platform. It contains Role Base Access and engines for enterprise level policy/rule based provisioning, update and de-provisioning, user synchronisation and workflow based authorisation and escalation notifications. Aurora can be branded and scripting is available for any customised policy or workflow requirements. Identity Vault for single authoritative identity and authentication Enterprise role based access control (RBAC) with query-based views User identity workflow, authorisation workflow and full lifecycle management Automated user provisioning and de-provisioning from AD and external systems Secure web based access from any browser on any device Secure 2 factor authentication from hard or soft tokens User self-service password reset via traditional Q&A or 2factor token Self-service portals for user attributes and group membership Over 50 enterprise level audit reports out of the box Support for external user accounts for authentication and management One username and one password for your users to remember Empower user self-service with access from any device or browser Put the business back in charge of group membership Reduce admin mistakes/workload with automated workflows Reduce admin mistakes with locked value drop-down lists Workflows can automate typical manual changes during the provisioning/deprovisiong cycles All user and group changes are audited with before/after values Automated user synchronisation from multiple source systems We re always at hand with 24x7 multi-lingual support

3 3. Secure Government gateway to Azure Core offer dedicated connections to Azure for government departments whose IT networking infrastructure is not capable of connecting to Microsoft Azure. Core offer a private encrypted VPN from the client to our IL3 hosted ExpressRoute endpoint which offers from 100mb to 1GB private ExpressRoute connections into Azure. Dedicated bandwidth to Azure from 50MB to 10GB For clients whose firewall is not compatible with Azure Gateways Works with any client side firewall Hosted in an IL3 certified datacentre in London Fast and secure dedicate connection to Azure Easy way to test Azure with minimal outlay Cheaper than most ExpressRoute connections 4. Office 365 Migration Professional Services Core have migrated over 100,000 mailboxes to Office365 via hybrid and managed migrations. Using this deep experience we ll move your users to Office365 in the fastest and smoothest way possible so they are using the full service and you get the fastest return on your investment in the platform. Deep experience from migrating over 100,000 mailboxes into Exchange Online Established migration methodologies for hybrid and cut over migrations Experience of working in on-premise, hosted or cloud-based source environments We can migrate from any source system to Office365 We can migrate PST's into mailboxes or direct to archive We can user home drive files to OneDrive for Business Ongoing Office365 support from our 24x7 managed service team Faster migration means better consumption of your Office365 investment Better user-experiences during the migration mean better uptake of Office365 Drop-in Skype sessions so your end-users get trained on Office365 We help walk your project manager through the migration process

4 5. Managed Infrastructure as a Service (laas) Core s Managed Infrastructure as a Service (IaaS) provides Windows virtual machines hosted in Microsoft Azure and fully run and managed by Core s service desk. Azure offers a full range of virtual machines with varying performance characteristics to meet the smallest workload to the largest data warehousing requirements. Secure and scalable cloud based computing Secure VPN/ExpressRoute from 10MB up to 10GB Full server and security monitoring 24x7 IDS/IPS shields against known and unknown attacks Detects and alerts on suspicious/malicious activity to trigger proactive/preventive actions RMADS accredited deployment models available for Active Directory plus more Reduce IT budget by only paying for what you use Fast hybrid deployments give instant HA/DR for Active Directory Provision new servers in hours not weeks Leverage cheaper cloud based storage without compromising on security Already tested and certified OFFICIAL secure

5 6. Managed Services Office 365 and Infrastructure support Core s 24x7 multi-lingual Managed Services department currently support over 10,000 users and devices on Core s Aurora platform in over 57 countries around the world. As well as offering Office365 support for over 100,000 Exchange Online mailboxes, we offer support from 1st-4th line covering desktop/laptops through to Office365 and Azure-hosted servers. 9am 5:30pm standard support hours, or 24x7x365 support options available Multi-lingual support for globally dispersed organisations Support for end user devices or cloud-hosted Personal Desktop sessions Support for Windows Servers on premise or Azure hosted Support for Office365 and the Enterprise Mobility Suite (EMS) Patching and security monitoring of your desktops and servers Cloud hosted service desk system with end user access Monthly service updates to analyse call numbers and common issues 1st to 4th line support or any mix in between Great user experience over the phone with multi-lingual ServiceDesk staff Reduce your service desk costs while increasing user satisfaction Agreed service levels Faster ticket resolution based on experience over multiple environments Peace of mind that your IT is monitored and secure

6 7. Desktop as a Service (DaaS) Core DaaS enables choice between a fully managed Virtual Personal Desktop based on Microsoft RDS Server 2016 and a physical laptop/tablet device with a new customer gold image. Microsoft Enterprise Mobility Suite (with RemoteApp) and Trend Intrusion Detection is included along with UK based Support 9am - 5pm. UK Based Support (9am - 5pm) 24/7 Available. Intrusion Detection and Prevention from Trend Fully managed Windows 10 Laptop or Tablet Microsoft Enterprise Mobility Suite Included Virtual Personal Desktop provided (Microsoft RDS) Microsoft Azure based datacenters (Dublin and Amsterdam) Gold build managed and provisioned by Core Asset managed and tagged devices, shipped direct to end user. Azure RemoteApp and Rights Management Services Included. Advanced Threat Analytics Included. UK support staff BPSS and some SC Cleared. Real-time Trend alerting for zero day threats Same day provision of virtual Windows 10 desktop experience weeks to design and implement service. Pan Government approved to Official Core penetration tested first beforehand off to 3rd party.