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1 PDQ Tek PDQpos.com 760 Veterans Circle; Warminster, PA

2 Developing Symbiotic Relationships for over 29 years PDQTek.com PROcureItFast.com YourBusinessSecurity.com PDQpos.com

3 Part 1: Who We Are

4 There Must Be a Better Way When it Comes to IT Fortunately, there is... PDQ Tek A Better Way to Experience IT

5 Signature Systems, Inc. We Have Your Way Out Because We (Really) Know IT Over Twenty-nine Years in Business Hundreds of Loyal Customers Thousands of Successful Customer Installations Over 100 Dedicated and Experienced Employees 20,000 + Sq. Ft. Headquarters with warehouse, RMA and staging areas, call center, IT programming, server room, engineering test beds, R&D, customer demo area, marketing, accounting, HR, sales, and executive offices Next-Gen, Industry-Leading Data Security Solution for Cyber-Threat Protection and Regulatory Compliance Innovative Design: PROCure e-procurement Platform We have your way out from the immense day-to-day responsibility for IT planning, procurement, deployment, management, security, and support. So you ll never again feel like you re trapped into a corner with the Herculean task of being accountable for everything IT on a 24x7x365 basis. Imagine it. Done! #1 Rated Restaurant POS Software for Speed, Reliability, Security and Accuracy Sophos Partner of the Year Award / Platinum Partner AlienVault Certified Partner

6 Part 2: What We Do

7 Expert Services WITH BENEFITS Comprehensive Next-Gen Data Security Solutions Enterprise Service Desk Managed Technical Support Services IT Infrastructure Management 24/7/365 Help Desk and Call Center Services Design and Implement Small-to-Large Scale Server and Storage Projects Business Continuity Design and Implementation Datacenter and Co-location Services Cloud-based Solutions Hosted Services HealthCare Applications Scalable Unlimited Help Desk Support Faster Response Time to Incidents Predictive, Proactive IT Support Increased Operational Efficiency Reduce and Control Your Operating Costs Unparalleled Data Security with Compliance to Many Standards Cost-Effective Gain Access to Enterprise-Level Support Staff Experience Minimized Downtime All In-House Work; NO Sub-Contracting Receive Peace of Mind Knowing that your Network is being Monitored 24/7/365 All recommendations and support is based on the ITIL (Information Technology Infrastructure Library) best practices framework We are third-party neutral, which frees us to form alliances with best in-class vendors and leverage their tailored and unique leading-edge products Software Development

8 We Eat, Sleep & Drink WORLD-CLASS DATA SECURITY By selectively partnering with two of the world s most acclaimed leaders in data security Sophos and AlienVault Signature Systems can offer the most COMPREHENSIVE and COST-EFFECTIVE solutions for safeguarding sensitive information from business-threatening cyber-threats and breaches. Complete End-to-End Protection Network: Next-Gen UTM & Firewall Server: Seamlessly Optimized Technology End User: Endpoint, Mobile, Web, ... Unified Security Management Security Information & Event Management Behavioral Monitoring Intrusion Detection Asset Discovery Vulnerability Assessment Accelerated Threat Management Zero-day threat protection Coordinated incident response Compliance Management PCI DSS HIPAA ISO NERC CIP GLBA GPG13...all on a single, unified platform!

9 Help Desk 24x7x365 LIVE, U.S.-BASED SUPPORT Experienced, certified U.S.-based staff Single point of contact Tiered service levels/custom response requirements available Disaster recovery assistance Flexible and scalable Ticketing system Documentation portal Service delivery grid Dramatically improve customer satisfaction Significantly reduce costs Maximize productivity by using professional analysts who understand your unique business requirements Reduce user downtime Boost business value

10 IT Management & Administration COMPLETE DAY-to-DAY SUPPORT Manage all Processes and Functions of Your IT Systems Network Infrastructure Monitoring Maintaining Escalation Process Network Patching User Accounts, Password, and Access Rights Network Resources Physical Inventory Software Licensing and Inventory Hosted Exchange Includes Archiving Backup and Disaster Recovery Monitoring Services Planning and Consulting Support Infrastructure Hardware Software Technology Trend Monitoring and Advisement PLUS: Develop, implement, maintain and assist with current and future security and administrative policies relating to Information Technology so that a high level of reliability and security can be maintained.

11 Windows Migration & Hosted Services Technology Assessment Services Application Development Featuring Windows 2012 and SQL Server 2014 with Enhanced Data Security Featuring Opportunities for Fiscal and Productive Efficiency Featuring Powerful Applications that Empower Productivity

12 Signature Systems, Inc. Technology Services 760 Veterans Circle Warminster, PA x122 PDQTek.com PROcureItFast.com YourBusinessSecurity.com PDQPos.com The Key to Your IT Success

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