Atrust t170 Thin Client. User s Manual. Internal Draft Atrust Computer Corp.

Transcription

1 Atrust t170 Thin Client User s Manual Internal Draft Atrust Computer Corp.

2 UM-t170-EN

3 i Copyright and Trademark Statements Atrust Computer Corp. All rights reserved. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer Corp. Limitation of Liability While reasonable efforts have been made to ensure the accuracy of this manual, the manufacturer and distributor assume no liability resulting from errors or omissions in this manual, or from the use of the information contained herein. Trademark Statements Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the Microsoft group of companies. Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc. PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries. Other product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies.

4 ii About This User s Manual This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t170 thin clients. Manual Structure and Subjects Chapter Subject 1 Provides an overview of Atrust t170 thin clients. 2 Provides detailed instructions on how to set up Atrust t170 thin clients. 3 Provides the basics of how to use Atrust t170 thin clients. 4 Appendices Specifications Provides instructions on how to configure client settings and customize Atrust t170 thin clients with the Atrust Client Setup console. Provides supplementary instructions on the maintenance of Atrust t170 thin clients. Provides detailed information on key components of Atrust t170 thin clients. Notes, Tips, and Warnings Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system. A note provides important information for a specific situation. TIP A tip gives a piece of useful advice to perform a task more efficiently. WARNING A warning provides crucial information that must be followed to prevent injuries to you, damage to your devices, or loss of data on your system.

5 iii Style Conventions The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces. Item Style Example keys on the keyboard bold Ctrl + F2, Ctrl + Alt + F9, Alt + Tab application windows or entry lists buttons or tabs on a window, toolbars, taskbar, or menu options on a window, screen, list, or menu selecting a series of options first letter capitalized bold bold bold ICA Connection list, RDP Connection list, View Connection list OK, Next, Save, Applications tab Use Application Mode, Remote Desktop Services, Better Appearance (32-bit), Web Logon Applications > Citrix ICA, Applications > Remote Desktop, Applications > VMware View, System > FBWF

6 iv Safety and Regulatory Information Regulatory Statement Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT : FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

7 v Regulatory Information WEEE (Waste Electrical and Electronic Equipment) Directive In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For proper disposal, please contact your local recycling or hazardous waste center. Safety Information WARNING Use only power supplies listed in the user instructions. WARNING Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING For safety, do not make mechanical or electrical modifications to the equipment. Do not remove equipment covers and access any of the components inside the equipment. Any access inside the equipment without an authorized or certified technician may cause serious injuries and damage. For any problem, contact your dealer for assistance. You should only make repairs as authorized by the product documentation. Repairs, replacement, expansion, and upgrades not performed by a certified service technician may cause injuries to you, damage your system, and void your warranty.

8 vi Certification Information Atrust t170 thin clients that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy. Display Off Mode Within 15 minutes of user inactivity, the display will be turned off to reduce power consumption by the factory default. The display returns to the Display Normal mode upon sensing a request from a user such as moving the mouse or pressing a key. (To adjust the setting, log in to the system with an administrative account, click Start > Control Panel > System and Security > Power Options > Choose when to turn off the display, select a desired option through the drop-down menu, and then click Save Changes to apply.) System Sleep Mode To switch to the System Sleep mode for your t170, please do the following: 1. Press Alt + F4 on the keyboard. 2. On the appeared window, click the drop-down menu to select Sleep. (To return to the Normal mode, press the Power button. You may need to provide user credentials.) The default power management settings have been selected for compliance with ENERGY STAR that are recommended by the ENERGY STAR program for optimal energy savings.

9 vii Table of Contents Copyright and Trademark Statements Limitation of Liability i Trademark Statements i About This User s Manual ii Manual Structure and Subjects ii Notes, Tips, and Warnings ii Style Conventions iii Safety and Regulatory Information iv Regulatory Statement iv Regulatory Information v Safety Information v Certification Information vi i 1 Overview Introduction Features Package Contents Exterior Views Panel Components LED Indicators Before Getting Started Service Access with your t Setting Up Your t Positioning Your t Assembling the AC Adapter Getting Connected 15 3 Getting Started Standard Shortcuts Accessing Citrix Services Accessing Microsoft Remote Desktop Services Accessing VMware View and Horizon View Services 23 4 Configuring Client Settings Atrust Client Setup Interface Overview Client Settings at a Glance Configuring System Settings System Tab Overview 29

10 viii Available Settings at a Glance Configuring the Access Privileges and Password of Atrust Client Setup Configuring Shadow Settings for Remote Assistance Updating Firmware from the Management Computer Taking Snapshots for Mass Deployment Deploying a System Image with a Created Snapshot Configuring FBWF (File-Based Write Filter) Configuring External Device Settings Devices Tab Overview Available Settings at a Glance Configuring Settings for USB Storage Devices Disabling or Enabling Attached Audio Devices Configuring User Interface Settings User Interface Tab Overview Available Settings at a Glance Configuring the Display of Standard Desktop Shortcuts for Quick Access Configuring Service Access Settings 49 Appendices Applications Tab Overview Available Settings at a Glance Configuring Basic RDP Connection Settings Accessing Remote Desktop Services Configuring Advanced RDP Connection Settings Configuring Basic ICA Connection Settings Accessing Citrix Services Configuring Advanced ICA Connection Settings Configuring VMware View Connection Settings Accessing VMware View or Horizon View Services Configuring Advanced View Connection Settings Configuring Web Browser Settings 87 A.1 Resetting Your t170 to the Unmanaged State 93 A.2 Restoring Your Operating System 94 Specifications 97

11 1 Overview This chapter provides an overview of your t170 thin clients. 1.1 Introduction Desktop virtualization and simple endpoint devices Features Key features of Atrust t Package Contents Check your package contents Exterior Views Overview of thin client outside elements Panel Components s of front and rear panel components LED Indicators s of signals for LED indicators Before Getting Started About FBWF (File-Based Write Filter) About the default user accounts About the behavior of the system startup Service Access with your t170 Standard and customized desktop shortcuts 8

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13 Overview Introduction Introduction Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s). With the introduction of the desktop virtualization technologies, you can considerably benefit from: On-demand access to applications / desktops Centralized management of work environments Drastically reduced endpoint software / hardware issues Simplified system maintenance Improved system security More scalability with low-cost endpoint devices 1.2 Features The key features of Atrust t170 thin clients are: Support for a wide range of desktop virtualization solutions from industry-leading companies: ŹŹ Microsoft Remote Desktop ŹŹ Citrix XenApp, XenDesktop, and VDI-in-a-Box ŹŹ VMware View and VMware Horizon View Support for high-definition technologies: ŹŹ Microsoft RemoteFX ŹŹ Citrix HDX ŹŹ VMware View PCoIP Simple click-access to various applications/desktops Built-in Atrust Client Setup as the local client management console

14 4 Overview Package Contents 1.3 Package Contents Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately. Atrust t170 AC Adapter Quick Start Guide Your package may not contain a hard copy of the Quick Start Guide. In this case, a soft copy in PDF format will be provided. 1.4 Exterior Views Right Rear View Rear Panel Left Front View Front Panel

15 Overview Panel Components Panel Components Front Panel Components No. Component Sign Name 1 Power LED Indicates the status of power. 2 Power button Press to turn on the thin client. 3 Microphone port Connects to a microphone. 4 Headphone port Connects to a set of headphones or a speaker system. 5 USB port Connects to a USB device.

16 6 Overview Panel Components Rear Panel Components No. Panel Component Sign Component Name 6 DVI-D port Connects to a monitor. 7 USB port Connects to a keyboard or mouse. 8 VGA port Connects to a monitor. 9 LAN port Connects to a network. 10 DC IN Connects to an AC adapter.

17 Overview LED Indicators LED Indicators Your t170 is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described as follows: LED Signal Meaning Power LED Off Orange Blue The client is off. The client is in Sleep mode. The client is on. The LAN port of your t170 has two LED indicators showing the state of networking. The meanings of LED signals are described as follows: LED Signal Left LED (transmission rate) Right LED (transmission activity) Meaning Off Off The client is not connected to a LAN. Off Amber blinking The client connects to a 10 Mbps LAN. Orange Amber blinking The client connects to a 100 Mbps LAN. Green Amber blinking The client connects to a 1000 Mbps LAN. 1.7 Before Getting Started About FBWF (File-Based Write Filter) Before getting started on client configuration through the Atrust Client Setup console or through the Windows Embedded Standard operating system, please note that in a session any changes to the system will not be kept by default after the system restart. This is due to a special feature called FBWF (File-Based Write Filter) in your Windows Embedded-based system. You can change the default via the Atrust Client Setup console. It s strongly recommended that you read the related section in this user s manual first before making any changes to your system. WARNING Please read the following section FIRST before making any changes to your system: Configuring FBWF (File-Based Write Filter) on page 42. About Default User Accounts There are two default user accounts for your Windows Embedded-based system: one is the standard, the other administrative. The default credentials are shown as follows: Type Account Name Password Administrator Administrator Atrustadmin Standard user User Atrustuser The passwords are case sensitive.

18 8 Overview Service Access with your t170 About the Behavior of System Startup Every time when the system is started up, it will automatically log in to the Windows Embedded operating system using the default standard user account as indicated in the preceding table about default user accounts. 1.8 Service Access with your t170 With Atrust t170, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the desktop of Windows Embedded by default; the latter can be created and customized through the Atrust Client Setup console. Standard Desktop Shortcuts You can find the instructions on how to use standard desktop shortcuts to access on-demand applications or desktops in chapter 3 Getting Started on page 17 or in the Quick Start Guide for t170. Customized Desktop Shortcuts You can find the instructions on how to create and customize access shortcuts in chapter 4 Configuring Client Settings on page 25.

19 2 Setting Up Your t170 This chapter provides detailed instructions on how to set up your t170 thin clients. 2.1 Positioning Your t170 To mount your t170 Step 1: Remove the Stand from Your t170 Step 2: Understand Your Stand / VESA Mount Kit for t170 Step 3: Store Screws inside the Bracket Step 4: Remove Screws from the Bracket Step 5: Mount Your t Assembling the AC Adapter How to assemble the AC adapter and its detached plug Getting Connected How to connect peripherals and power for t170 15

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21 Setting Up Your t170 Positioning Your t Positioning Your t170 There are two ways to position your t170: Put it (with its stand) on a desk or a desired place uprightly. Mount it on the back of a monitor using a VESA mount kit. To mount your t170 on the back of a monitor, please follow the steps below: Step 1: Remove the Stand from Your t170 Step 2: Understand Your Stand / VESA Mount Kit for t170 Step 3: Store Away Screws inside the Bracket Step 4: Remove Screws from the Bracket Step 5: Mount Your t170 Step 1: Remove the Stand from Your t170 To remove the stand from your t170, please do the following: 1. Place your t170 on a flat surface with the stand side upward. 2. Remove the screw that fixes the stand to your t170. Manufacturer : Atrust Computer Corp. 製 造 商 : 冠 信 電 腦 股 份 有 限 公 司 制 造 商 : 冠 信 电 脑 股 份 有 限 公 司 Model Name : Thin Client 產 品 名 稱 : 精 簡 型 電 腦 产 品 名 称 : 精 致 型 电 脑 Input/ 輸 入 / 输 入 : +5V 3A Model / 型 號 / 型 号 : Atrust t62 台 灣 製 造 / 台 湾 制 造 / Made in Taiwan JPAA 3. Store away the removed screw inside the stand. Detailed instructions will be provided in Step 2 and 3. It s highly recommended to store screws away inside the stand when not needed to prevent them getting lost.

22 12 Setting Up Your t170 Positioning Your t170 Step 2: Understand Your Stand / VESA Mount Kit for t170 The stand for your t170 is dual-purpose: it can be used as a stand or as a VESA mount kit. All screws of different types supplied with the stand / VESA mount kit can be stored away inside the main bracket when not needed. Screws Stored Away inside the Bracket The following figure shows different types of screws stored away inside the main bracket. Dual-purpose bracket Screw Type Number The largest-size screws used to secure the bracket to a monitor as a VESA mount if the middle-size screws cannot firmly secure the bracket and your t170 to the monitor. The middle-size screws used to secure the bracket to your t170 and to a monitor when using the bracket as a VESA mount. 3 1 The smallest-size screw used to secure the bracket to your t170 as a stand. Mount Holes on the Bracket Refer to the following figure and descriptions for the VESA mount holes on the bracket Mount Hole 1 The VESA mount holes used to secure the bracket to a monitor (only two of them will be used). 2 The VESA mount holes used to secure the bracket to your t170 (only two of them will be used).

23 Setting Up Your t170 Positioning Your t Step 3: Store Screws inside the Bracket To store screws inside the bracket, please do the following: It s highly recommended to store screws inside the bracket when not needed to prevent them getting lost. 1. Place a sheet of paper or a piece of cloth on a flat surface, and then put your bracket on that paper or cloth with the screw storage side upward. 2. Place the screw upon its storage space, and push the screw into the space with your finger until it clicks into place. For the smallest-size screw, use the tip of a screwdriver instead to push the screw. Please refer to the figure and descriptions in Step 2: Understand Your Stand / VESA Mount Kit for t170 for the correct storage space of each screw. Step 4: Remove Screws from the Bracket To remove screws stored inside the bracket, please do the following: 1. Place a sheet of paper or a piece of cloth on a flat surface, and then put your bracket on that paper or cloth with the screw storage side downward. 2. Insert the tip of a screwdriver into the square holes to remove the desired screws from the bracket. Square Hole

24 14 Setting Up Your t170 Assembling the AC Adapter Step 5: Mount Your t170 To mount your t170 on the back of a monitor, please do the following: 1. Refer to Step 2 and Step 4 to prepare required screws for mounting your t170. You will need two (2) screws of type You will need two (2) screws of type 2 1 to secure the bracket to your t170. or 2 to secure the bracket to the monitor. 2. Place your t170 on a flat surface with the VESA mount hole side upward. 3. Refer to Step 2 to choose two of the four VESA mount holes on the bracket to align with two mount holes on your t170 such that the bracket projects out and is closer to the rear panel than the front one as shown below, and then secure the bracket to your t170 with two (2) screws of type Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the bracket to the monitor with two (2) screws of type 2 or 1. Ensure that your t170 is located in the center of the monitor and the rear panel of your t170 is facing rightward as shown below. Have t170 s rear panel facing rightward. 2.2 Assembling the AC Adapter To assemble the AC adapter for your t170, please do the following: 1. Unpack your thin client package and take out the AC adapter and its detached AC power cord. 2. Press the female end of the power cord into the male connector on the AC adapter. The plug of the supplied power cord may vary with your area.

25 Setting Up Your t170 Getting Connected Getting Connected To make connections for your t170, please do the following: 1. Connect your t170 to your local network with an Ethernet cable. 2. Connect a keyboard and mouse to your t Connect and turn on the monitor(s). 4. Connect your t170 to a power outlet using the AC adapter included in the package. For detailed instructions on how to assemble the supplied AC adapter, please refer to section 2.2 Assembling the AC Adapter on page Connect other peripherals for your t170 if needed.

26 16 Setting Up Your t170

27 3 Getting Started This chapter provides the basics of how to use your t Standard Shortcuts Default shortcuts on the local (Windows Embedded Standard) desktop Accessing Citrix Services How to access Citrix services Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop services Accessing VMware View and Horizon View Services How to access VMware View and Horizon View services 23

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29 Getting Started Standard Shortcuts Standard Shortcuts You can access virtual desktop or application services simply through standard shortcuts available on the desktop No. Shortcuts See 1 Receiver Double click to access Citrix services Remote Desktop Connection Double click to access Microsoft Remote Desktop services VMware Horizon View Client Double click to access VMware View and VMware Horizon View services. 3.4

30 20 Getting Started Accessing Citrix Services 3.2 Accessing Citrix Services To quickly access Citrix XenApp / XenDesktop / VDI-in-a-Box services, please do the following: 1. Double click Receiver on the desktop. 2. A window appears prompting for the IP address / URL / FQDN of the server where the Citrix Web Interface is hosted. Click I will enter the URL now. 3. In the opened window, enter the IP address / URL / FQDN of the server, and then click Update. The applicable or best suitable information type of the server side may vary with your Citrix environment. Consult your IT administrator for more information. 4. The Logon window appears prompting you to enter the credentials. Enter your user name and password, and then click Log On to log in to the server. 5. The application or desktop shortcuts available for the provided credentials will appear on the Start menu.

31 Getting Started Accessing Citrix Services Click the desired item to launch the service. 7. The desired application or desktop will be displayed on the screen. Virtual Desktop Example Windows 7 Ultimate (launched in t170) Windows 7 Ultimate t170 Local Desktop Virtual Application Examples Notepad, Adobe Reader, and PowerPoint Viewer (launched in t170)

32 22 Getting Started Accessing Microsoft Remote Desktop Services 3.3 Accessing Microsoft Remote Desktop Services To quickly access Remote Desktop services, please do the following: 1. Double click Remote Desktop Connection on the desktop. 2. Enter the name or IP address of the remote computer on the opened window, and then click Connect. 3. Enter your credentials, and then click OK. 4. A window may appear with a certificate message about the remote computer. Consult your IT administrator for details and ensure the connection is secure first. To bypass, click Yes to continue. 5. The remote desktop will be displayed on the screen (in full-screen by default).

33 Getting Started Accessing VMware View and Horizon View Services Accessing VMware View and Horizon View Services To quickly access VMware View or Horizon View services, please do the following: 1. Double click VMware Horizon View Client on the desktop. 2. A window appears prompting for the name or IP address of the View Connection Server. Enter the required information, and then click Connect. 3. A window may appear with a certificate message about the remote server. Consult your IT administrator for details and ensure the connection is secure first. To bypass, click Continue. 4. A window may appear with a Welcome message. Click OK to continue. 5. Provide your user name and password on the opened window, and then click Login.

34 24 Getting Started Accessing VMware View and Horizon View Services 6. A window appears with available desktops for your credentials. Click to select the desired desktop, and then click Connect. 7. The desktop will be displayed on the screen (in full-screen by default). Desktop Example: Windows 7 Ultimate

35 4 Configuring Client Settings This chapter provides instructions on how to configure advanced settings and customize your t170 with Atrust Client Setup. 4.1 Atrust Client Setup Interface overview Available settings at a glance 4.2 Configuring System Settings System tab overview Available settings at a glance 4.3 Configuring External Device Settings Devices tab overview Available settings at a glance 4.4 Configuring User Interface Settings User Interface tab overview Available settings at a glance 4.5 Configuring Service Access Settings Applications tab overview Available settings at a glance

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37 Configuring Client Settings Atrust Client Setup Atrust Client Setup Interface Overview To access Atrust Client Setup on your t170 thin client, please do the following: 1. Log in to your t170 with an administrator account (see page 7 for the default). 2. Click Start > All Programs > Atrust Client Setup. 3. The Atrust Client Setup window appears. Interface Overview Interface Elements No. Name 1 System tab Click to configure settings for the operation and maintenance of the client. 2 Devices tab Click to configure settings for external devices of the client. 3 User Interface tab Click to configure the user interface of the client. 4 Applications tab Click to configure settings for service access through the client. 5 Navigation area Click to select a setting item under a selected tab or to select a setting entry under a selected setting item. 6 Configuration area Configures setting values when a setting item or entry is selected.

38 28 Configuring Client Settings Atrust Client Setup Client Settings at a Glance The following table provides a brief description of each setting item under four main setting categories. Tab Setting Item Section Page System Configuring passwords Configuring remote assistance settings Updating firmware Taking snapshots for mass deployment Configuring FBWF (File-Based Write Filter) settings 4.2 Configuring System Settings 29 Devices Configuring settings for USB storage devices Configuring settings for audio devices 4.3 Configuring External Device Settings 44 User Interface Configuring the display of service access shortcuts 4.4 Configuring User Interface Settings 47 Applications Configuring Microsoft RDP connection settings Configuring Citrix ICA connection settings Configuring VMware View connection settings Configuring Web browser session settings 4.5 Configuring Service Access Settings 49 The table above is only applicable to Atrust t170 thin clients running Windows Embedded Standard 7. The available setting categories and items of the Atrust Client Setup console for other Windows Embedded-based, Linux-based, and ARM Linux-based thin clients might be different.

39 Configuring Client Settings Configuring System Settings Configuring System Settings System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on Atrust Client Setup. System Tab Overview 1 2 Interface Elements No. Name 1 Navigation area Click to select a setting item under System tab. 2 Configuration area Configures setting values when a setting item is selected.

40 30 Configuring Client Settings Configuring System Settings Available Settings at a Glance Tab Setting Icon Section Page Password Click to configure the access privileges of Atrust Client Setup for client users Click to configure settings for remote assistance Firmware Update Click to update firmware locally with the help of a remote management computer. This feature is only applicable when the client is managed by the Atrust Device Manager console System Snapshot Click to take a snapshot (system image) of the client for mass deployment FBWF Click to configure FBWF (File-Based Write Filter) settings. Enabling FBWF option will redirect all writes targeted for disk volumes to a RAM cache. All system changes will only affect the session where the changes are made Atrust Device Manager is a remote and mass client management console, helping you remotely mange a large number of endpoint devices in a desktop virtualization infrastructure. For more information about Atrust Device Manager, please refer to the User s Manual for Atrust Device Manager.

41 Configuring Client Settings Configuring System Settings Configuring the Access Privileges and Password of Atrust Client Setup You can configure the access privileges of Atrust Client Setup for client users by the Password setting. Setting Access Privileges and Password Only for Administrators To set access privileges and password only for administrators, please do the following: System administrators (and only administrators) are allowed to access Atrust Client Setup by default. If you don t enable user authentication for administrators and don t set a password here, the system administrator privileges are sufficient to access Atrust Client Setup. If authentication is enabled and the password is set, administrators will need that password to enter Atrust Client Setup. 1. On Atrust Client Setup, click System > Password. 2. Under the Administrator section, click to check Active Admin Authorization. 3. The access privileges for administrators are granted and a window appears for you to set the password. 4. Type in the desired password, and then click Save to apply. 5. Click Save to store all the changes.

42 32 Configuring Client Settings Configuring System Settings Setting Access Privileges and Password Also for Standard Users To set access privileges and password also for standard users, please do the following: 1. On Atrust Client Setup, click System > Password. 2. Under the User section, click to check Use Password. The User section appears only when Active Admin Authorization is checked. 3. The access privileges for standard users are granted and a window appears for you to set the password. 4. Type in the desired password, and then click Save to apply. 5. Click Save to store all the changes. For standard users of your t170, two set of credentials are required to access Atrust Client Setup: one set of credentials is administrator credentials for Windows Embedded Standard 7; the other is standard user credentials for Atrust Client Setup.

43 Configuring Client Settings Configuring System Settings Configuring Shadow Settings for Remote Assistance The Shadow feature allows an administrator to remotely assist client users in resolving problems or configuring local settings. When this feature is enabled, an administrator can monitor and control a client from a remote computer just like a local user. To use the Shadow feature on a remote computer, you need to install the Atrust Device Manager and also Java software on the remote computer, and add your client into a managed group under Atrust Device Manager. For detailed instructions, please refer to the User s Manual for Atrust Device Manager. To enable the Shadow feature and set the password for remote assistance, please do the following: 1. On Atrust Client Setup, click System > Password. 2. Under the Shadow section, click Enable Shadow. 3. The Shadow feature is enabled and a window appears for you to set the password for remote assistance.

44 34 Configuring Client Settings Configuring System Settings On a remote computer, an administrator will need this password to use the Shadow feature (remote assistance) available in the Atrust Device Manager console. For more information, please refer to the User s Manual for Atrust Device Manager. 4. Type in the desired password, and then click Save to apply. 5. Click Save to store all the changes. When the Shadow feature is enabled, on t170, the icon will appear in the Notification area of the Task bar. If this feature is currently being performed from a remote computer, the icon will change its color to yellow Updating Firmware from the Management Computer Update Firmware allows users to update client firmware from the remote management computer to get the client device up-to-date. Ensure that your client has been added into a managed group under Atrust Device Manager installed on a remote computer, and that you have imported client firmware files into Atrust Device Manager. These are prerequisites of this feature. For more information on firmware update and Atrust Device Manager, please refer to the User s Manual for Atrust Device Manager. To update client firmware from the remote management computer, please do the following: 1. On Atrust Client Setup, click System > Firmware Update.

45 Configuring Client Settings Configuring System Settings Under the Firmware Update section, click the Firmware Type drop-down menu to select Firmware. The system will then automatically download the Firmware list from the remote computer. You can also update the firmware of a client with a snapshot (the system image of a client) which is coming from another client of the same model and is with a newer firmware version. For detailed information, please refer to sections and about the snapshot. 3. On completion, a window appears notifying you that the Firmware list has been loaded. Click OK to continue. The available firmware versions depend on how many versions have been imported into the remote Atrust Device Manager. 4. Click drop-down menus to select the desired firmware version and other options.

46 36 Configuring Client Settings Configuring System Settings Firmware Update Options Item Protocol Click to select the protocol used for downloading the firmware file set. Firmware Version Click to select the desired firmware version from the Firmware list. Language Click to select the interface language of the system, including the Atrust Client Setup console. Available languages include: English, Japanese, Portuguese (Brazil), Spanish (Ecuador), Simplified Chinese, Traditional Chinese, and Turkish (Turkey). : Available languages may vary with the firmware version. Reboot immediate Click to choose whether to restart the system immediately for firmware update or manually restart the system later. Click to choose whether to keep client settings under Atrust Client Setup. Keep ACS configuration : If Yes is selected, all client settings under Atrust Client Setup will remain unchanged after firmware update. If No is selected, all settings will be restored to the factory default. : If the client is managed by Atrust Device Manager and here No is selected, Atrust Device Manager will fail to manage the client after firmware update. For more information on Atrust Device Manager, please refer to the User s Manual for Atrust Device Manager. 5. Click Update firmware to confirm your selections. The system will start updating its firmware after restart.

47 Configuring Client Settings Configuring System Settings Taking Snapshots for Mass Deployment A snapshot is the system image of a client, allowing you to use that image for mass deployment. This system image can be stored on a remote management computer or a locally attached USB flash drive. To store the system image on a remote computer, ensure that Atrust Device Manager has been installed on that computer, and that the client has been added into a managed group under Atrust Device Manager. When taking a snapshot, all system specific information, including the Computer Security Identifier (SID) and computer name, will be reset or removed from the system image by performing the System Preparation (Sysprep) tool automatically. There is a limit to the number of times that Sysprep can run on your t170 (4 times). It s not recommended to reuse a deployment snapshot with a slight configuration change for the purpose of deployment. To prepare a deployment snapshot with a different client configuration, it s recommended to base on a thin client with the fresh firmware. Otherwise, your client may not be well-deployed and will not operate normally. To check if you can take a deployment snapshot from your t170, you can use slmgr /dlv command: Remaining Windows Rearm Count is 4: Remaining Windows Rearm Count is 0: t170 in this case cannot be used to take a deployment snapshot

48 38 Configuring Client Settings Configuring System Settings Taking a snapshot will reset the startup behavior to the default (auto-login with the default standard user account). For details, please refer to About the Behavior of System Startup on page 8. The built-in administrator profile will be used as the default user profile while taking a snapshot. Therefore, changes to the built-in administrator profile in desktop settings, some Start menu options, etc, will apply to new user accounts. To take a snapshot from a client, please do the following: 1. On Atrust Client Setup, click System > Snapshot. 2. Under the Snapshot section, click the drop-down menu to select where to store the snapshot. Two options are available: Network and USB. To store the snapshot file set on the remote computer, please select Network. To store the snapshot file set on the locally attached USB flash drive, please select USB. 3. Type in the desired description for the snapshot, and then click Apply. 4. A message appears prompting for confirmation. Click OK to confirm. 5. The system will restart to complete the process automatically. Please wait for the process to complete automatically. Taking a snapshot needs several minutes and requires system reboot more than one time. In addition, the Sysprep process will not be shown on the desktop but only be performed in the background.

49 Configuring Client Settings Configuring System Settings Deploying a System Image with a Created Snapshot Your snapshots may be stored on a remote computer over the network or on a USB flash drive. Depending on where your snapshot is located, you can deploy a system image either through a network or a USB flash drive. For detailed information on how to take a snapshot, please refer to section Taking Snapshots for Mass Deployment on page 37. With a Snapshot on a Remote Computer To deploy a system image on your t170 with a snapshot on a remote computer, please do the following: 1. On Atrust Client Setup, click System > Firmware Update. 2. Under the Firmware Update section, click the Firmware Type drop-down menu to select Snapshot. The system will automatically download the Snapshot list from the remote computer. 3. Upon completion, a message appears notifying you that the Snapshot list has been loaded. Client snapshots stored on the remote computer are managed by Atrust Device Manager. For more information on how to manage client snapshots with Atrust Device Manager, please refer to the User s Manual for Atrust Device Manager. 4. Click OK to continue. 5. Click drop-down menus to select the desired snapshot and other options.

50 40 Configuring Client Settings Configuring System Settings Options for Deploying a Snapshot Item Protocol Click to select the protocol used for downloading the snapshot file set. Firmware Version Click to select the desired snapshot from the Snapshot list. Reboot immediate Click to choose whether to restart the system immediately for firmware update or manually restart the system later. 6. Click Update firmware to confirm your selections. The system will start deploying the snapshot after restart.

51 Configuring Client Settings Configuring System Settings 41 With a Snapshot on a USB Flash Drive To deploy a system image on your t170 with a snapshot on a USB flash drive, please do the following: 1. Plug the USB flash drive into a free USB port of the client. 2. Start up or restart the client. 3. During the period of POST (Power-On Self-Test), press F7 to enter the Boot Device menu. 4. Select to boot from the attached USB flash drive. 5. The Atrust Thin Client Recovery System is launched. 6. Press Enter to continue. 7. Select USB, and then click Next to continue. 8. The recovery system start deploying the snapshot to the client. 9. After completion, click Finish to restart the client.

52 42 Configuring Client Settings Configuring System Settings Configuring FBWF (File-Based Write Filter) Enabling the FBWF feature will redirect all writes targeted for disk volumes to a RAM cache. All system changes will only affect the session where the changes are made. WARNING The FBWF feature is enabled by factory default. Except for changes to ACS settings, all the changes made in a session will not be kept after the system restart. Ensure that you choose the desired settings here before making any changes to the system. An icon in the Notification area of the Taskbar will indicate the current FBWF state of your system. For details, please refer to the description at the end of this section. To configure the FBWF settings, please do the following: 1. On Atrust Client Setup, click System > FBWF. 2. Click the State drop-down menu to enable/disable the FBWF feature. 3. Select the desired overlay cache threshold if the FBWF feature is enabled. When the used memory cache exceeds the selected threshold, cached objects that are not currently in use will be released. 4. Click Save to confirm your selections. 5. You may need to restart the system for the change(s) to take effect.

53 Configuring Client Settings Configuring System Settings 43 WARNING You need to restart the system for switching between the FBWF enabled and disabled states. An icon will appear in the Notification area of the Taskbar to indicate the current FBWF state of the system. The following table provides a description of each icon: Icon Name Green Lock Orange Lock Red Lock The FBWF is currently enabled. Except for changes to ACS settings, all the other changes made to the system in current session will not be kept after the system restart. The FBWF state was changed and will take effect after the system restart. The FBWF is currently disabled.

54 44 Configuring Client Settings Configuring External Device Settings 4.3 Configuring External Device Settings Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on Atrust Client Setup. Devices Tab Overview 1 2 Interface Elements No. Name 1 Navigation area Click to select a setting item under Devices tab. 2 Configuration area Configures setting values when a setting item is selected Available Settings at a Glance Tab Setting Icon Section Page USB Storage Click to configure settings for USB storage devices Devices Audio Click to configure settings for audio devices

55 Configuring Client Settings Configuring External Device Settings Configuring Settings for USB Storage Devices To configure settings for USB storage devices, please do the following: 1. On Atrust Client Setup, click Devices > USB Storage. 2. Click the drop-down menu to select the desired setting. Three options are available: Enable USB Storage, Read-Only Access, and Disable USB Storage. When Enable USB Storage is selected, settings of RDP / ICA connection entries under Applications tab may affect if you can use mapped USB storage devices in remote / virtual desktop sessions. For details, please refer to sections: Configuring Advanced RDP Connection Settings on page Configuring Advanced ICA Connection Settings on page 70 When Disable USB Storage is selected, Citrix ICA and VMware View / Horizon View sessions may still allow users to use locally attached USB storage devices through redirection. To really prevent the use of USB storage devices in virtual desktop sessions, some configurations in Citrix and VMware service delivery environments are required. 3. Click Save to store your change.

56 46 Configuring Client Settings Configuring External Device Settings Disabling or Enabling Attached Audio Devices To disable/enable attached audio devices, please do the following: If you disable locally attached audio devices, client users are not allowed to perform audio playback or recording with these devices in an RDP / ICA / View session. To perform audio playback or recording with local audio devices in an RDP / ICA / View session, you need to enable locally attached audio devices here (the Audio setting item under Devices tab) and configure audio related settings (if any) in the RDP / ICA / View connection settings. For detailed instructions, please refer to sections: Configuring Advanced RDP Connection Settings on page Configuring Advanced ICA Connection Settings on page Configuring Advanced View Connection Settings on page On Atrust Client Setup, click Devices > Audio. 2. Click to check/uncheck Enable System Audio Device. 3. Click Save to confirm your selection. The change will not take effect until the client has been restarted.

57 Configuring Client Settings Configuring User Interface Settings Configuring User Interface Settings User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on Atrust Client Setup. User Interface Tab Overview 1 2 Interface Elements No. Name 1 Navigation area Click to select a setting item under User Interface tab. 2 Configuration area Configures setting values when a setting item is selected Available Settings at a Glance Tab Setting Icon Section Page User Interface Desktop Click to configure the display of standard desktop shortcuts for quick service access

58 48 Configuring Client Settings Configuring User Interface Settings Configuring the Display of Standard Desktop Shortcuts for Quick Access The Desktop setting enables you to display or hide the standard desktop shortcuts for service quick access. Three standard desktop shortcuts are available: Receiver, Remote Desktop Connection, and VMware Horizon View Client, separately for quick service access of Citrix XenApp / XenDesktop / VDI-in-a-Box, Microsoft Remote Desktop / Remote Application (RemoteApp), and VMware View / VMware Horizon View. Remote Desktop Connection Receiver VMware Horizon View Client TIP You can use these standard desktop shortcuts to quickly access services. For detailed instructions, please refer to chapter 3 Getting Started on page 17. You can also customize your desktop shortcuts for quick service access. For detailed instructions on how to create and customize your own desktop shortcuts, please refer to section 4.5 Configuring Service Access Settings on page 49. To display or hide the standard desktop shortcuts for quick service access, please do the following: 1. On Atrust Client Setup, click User Interface > Desktop. 2. Click to check/uncheck Remote Desktop Connection, Citrix Receiver, or VMware View Client. 3. Click Save to apply.

59 Configuring Client Settings Configuring Service Access Settings Configuring Service Access Settings Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on Atrust Client Setup. Applications Tab Overview 1 2 Interface Elements No. Name 1 Navigation area Click to select a setting item under Applications tab or to select a setting entry under a selected setting item. 2 Configuration area Configures setting values when a setting item or entry is selected.

60 50 Configuring Client Settings Configuring Service Access Settings Available Settings at a Glance Tab Setting Icon Section Page Remote Desktop Click to configure RDP (Remote Desktop Protocol) connection settings and create access shortcuts on the desktop and Start menu for RDP sessions Applications Citrix ICA Click to configure Citrix ICA (Independent Computing Architecture) connection settings and create access shortcuts on the desktop and Start menu for ICA sessions VMware View Click to configure VMware View connection settings and create access shortcuts on the desktop and Start menu for View sessions Web Browser Click to configure browser session settings and create access shortcuts on the desktop and Start menu for browser sessions Configuring Basic RDP Connection Settings The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the desktop and Start menu for Remote Desktop services. You can access services for work simply through these shortcuts. To quickly configure RDP connection settings for Remote Desktop services, please do the following: 1. On Atrust Client Setup, click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area.

61 Configuring Client Settings Configuring Service Access Settings 51 If you haven t create any entry, the RDP Connection list will be empty. 3. Click Add on the top of the RDP Connection list to create a new entry of RDP connection. 4. On General sub-tab, type in the session name and the server/virtual machine address under the Server Settings section. The red asterisks indicate the required fields. The remote computer can be a physical server or a virtual machine. Please visit Microsoft s websites at or support.microsoft.com for more information. 5. Click Save to add this RDP connection entry. 6. The shortcuts for Remote Desktop services are automatically created on the desktop and Start menu. Depending on your plan of service delivery and the configuration of your server(s), you may need to configure other advanced RDP connection settings for service access. For more information on other available settings, please refer to section Configuring Advanced RDP Connection Settings on page 52.

62 52 Configuring Client Settings Configuring Service Access Settings Accessing Remote Desktop Services To access Remote Desktop services, please do the following: 1. Double click the created (customized) shortcuts on the desktop or Start menu. You can also access Remote Desktop services through the standard desktop shortcut Remote Desktop Connection. For detailed instructions on how to access services via this standard shortcut, please refer to section 3.3 Accessing Microsoft Remote Desktop Services on page Follow the on-screen instructions and provide required credentials if needed. 3. The desired remote desktop will be displayed on the desktop in full screen (by default) Configuring Advanced RDP Connection Settings The table below provides a description of each setting item for RDP connections. Please refer to this table to configure advanced settings and customize your t170 desktop shortcuts for service access. General Sub-tab Server Settings Session Name Item Type in the name for Remote Desktop sessions. Sever Address Type in the IP address of the server/virtual machine where to deliver a Remote Desktop session. Connection Quality Select the setting that best describes the quality of your network connection. Three options are available: Very Fast (LAN), Fast (Broadband), and Slow (Modem). Login Settings Item Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Domain Type in the domain of the server. : Leave this field blank if the server doesn t belong to any domain. Common Settings Item Autostart When Startup Select whether to open a Remote Desktop session automatically or not when the client is started up.

63 Configuring Client Settings Configuring Service Access Settings 53 Select what to do when a Remote Desktop session is ended. Four options are available: Do Nothing, Restart Application, Reboot, and Shutdown. On Application Exit Option Do Nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a Remote Desktop session again. Restarts your thin client. Turns off your thin client. Application Sub-tab Application Mode Item Click the drop-down menu to enable/disable the Application mode. You can use this option to select the session type. Two remote session types are available: Remote Desktop (when the Application mode is disabled) Remote Application (when the Application mode is enabled) Use Application Mode : Remote Application sessions are Remote sessions used to access only specific applications rather than full desktops. : Before you can open a Remote Application session, you need to add the desired application to the RemoteApp Programs list with RemoteApp Manager on the application hosted server. For detailed instructions on how to add a desired application to the RemoteApp Programs list on the server, please visit Microsoft Support website at support.microsoft.com. Type in the location of the desired application (on the host server) if Use Application Mode is enabled. Start in the following folder : You can type in the location/path of the desired application in this field, and specify only the name of the application in Program path and file name (the next field). Or, you can type in the full path and name of the application in Program path and file name, and leave this field empty. Type in the path and name of the desired application if Use Application Mode is enabled. Program path and file name Remote APP Windows Media Player Adobe Reader X Adobe Reader X Format Example C:\Programs Files (x86)\windows Media Player\wmplayer.exe C:\Programs Files (x86)\adobe\reader 10.0\Reader\ArcoRd32.exe C:\Programs Files (x86)\adobe\reader 10.0\Reader\ArcoRd32 : the file extension can be omitted.

64 54 Configuring Client Settings Configuring Service Access Settings Window Settings Item Click the drop-down menu to select the desired color depth for a Remote Desktop session. Four options are available: 15 Bit, 16 Bit, 24 Bit, and 32 Bit. Color Depth : If RemoteFX is enabled, then no matter which color depth you choose here, 32 bit per pixel will be applied. : You can configure the upper limit of the color depth for a Remote Desktop session on the host server. In this case, no matter which color depth you choose here, the value cannot exceed the defined limit. Resolution Click the drop-down menu to select the desired display resolution on a Remote Desktop session. Twelve options are available: Fullscreen, 1920x1200, 1920x1080, 1680x1050, 1400x1050, 1440x900, 1280x1024, 1280x768, 1280x720, 1024x768, 800x600, and 640x480. Multi-Monitor Click the drop-down menu to enable/disable multiple displays in a Remote Desktop session. Connection Settings Item Click the drop-down menu to enable/disable printer mapping. When Enable is selected, users can access a local or network printer in a Remote Desktop session. Printer Mapping : You need to add the desired local or network printer(s) for your thin client first, and then enable this feature here to use that printer in a Remote Desktop session. : To add a local or network printer for your Windows Embedded-based thin client, please click Start > Printers and Faxes/Devices and Printers > Add a printer, and then follow the on-screen instructions to add the desired local or network printer. Click the drop-down menu to enable/disable smart card mapping. Smart Card Mapping When Enable is selected, users can access smart cards through a smart card reader in a Remote Desktop session. Click the drop-down menu to enable/disable port mapping. Port Mapping When Enable is selected, users can access attached devices using locally available ports, in a Remote Desktop session. : The types and availability of device ports on thin clients may vary, depending on your product models.

65 Configuring Client Settings Configuring Service Access Settings 55 Local Resources Settings Item Click the drop-down menu to configure the computer sounds and audio playback setting in a Remote Desktop session. Three options are available: Bring to this computer, Do not play, and Leave at remote computer. Remote computer sound Option Bring to this computer Do not play Allows computer sounds and audio playback in a Remote Desktop session using locally attached audio devices. Disables computer sounds and audio playback in a Remote Desktop session. Leave at remote computer Leave computer sounds and audio playback at the remote computer. Click the drop-down menu to configure the audio recording setting in a Remote Desktop session. Two options are available: Recording from this computer and Do not record. Remote Audio recording Option Recording from this computer Do not record Allows audio recording in a Remote Desktop session using locally attached audio devices. Disables audio recording in a Remote Desktop session using locally attached audio devices. : When Leave at remote computer is selected on the drop-down menu of Remote computer sound, this setting item will be grayed out. Drives Click the drop-down menu to enable/disable locally attached drives in a Remote Desktop session. Supported plug and play devices Click the drop-down menu to enable/disable the supported plug and play devices in a Remote Desktop session.

66 56 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable locally attached RemoteFX USB devices. : To use RemoteFX USB devices in remote desktops, you need to configure the policy setting about device redirection to allow RemoteFX USB Device Redirection as well. To do so, please follow the steps below: Other supported RemoteFX USB device 1. Log in to your t170 with an administrative account. 2. Disable FBWF (File-Based Write Filter) through Atrust Client Setup (See Configuring FBWF (File-Based Write Filter) on page 42). 3. Click Start and type group policy in the Search programs and files field. 4. Click to select Edit group policy. 5. On the opened window, select Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Connection Client > RemoteFX USB Device Redirection > Allow RDP redirection of other supported RemoteFX USB devices from this computer. 6. Select Enabled and to which users this setting applies: Administrators Only or Administrators and Users, and then click OK. 7. Enable FBWF through Atrust Client Setup. RD Gateway Sub-tab Connection Settings Item RD Gateway Server Settings Click the drop-down menu to choose if a RD Gateway server is used, automatically detected, or manually configured. Three options are available: Automatically detect RD Gateway server settings, Use these RD Gateway server settings, and Do not use an RD Gateway server. Sever Name Type the IP address / URL / FQDN of the RD Gateway server. : Consult your network administrator for details. Click the drop-down menu to select the logon method. Three options are available: Allow me to select later, Ask for password (NTLM), and Smart card. Logon method Option Allow me to select later Ask for password (NTLM) Smart card Users can select a logon method while connecting to the server. Users will be prompted for a password while connecting to the server. Users will be prompted for a smart card while connecting to the server. Bypass RD Gateway server for local addresses Check to prevent traffic to and from local network addresses from being routed through the RD Gateway server and make a connection faster. Logon Settings Item Use my RD Gateway credentials for the remote computer Check to use the same set of credentials for authenticating to both the RD Gateway server and the remote computer.

67 Configuring Client Settings Configuring Service Access Settings Configuring Basic ICA Connection Settings The Citrix ICA setting allows you to configure ICA connections for Citrix services and create shortcuts on the local desktop and Start menu for service access. You can access virtual desktops and applications for work simply through these shortcuts. For more information on Citrix desktop virtualization solutions, please visit Citrix website at or Citrix Knowledge Center at support.citrix.com. You can also access Citrix services through the standard desktop shortcut Receiver. For detailed instructions on how to access services via this standard desktop shortcut, please refer to section 3.2 Accessing Citrix Services on page 20. The following topics in this section will guide you through the steps of creating and customizing your own service access shortcuts on the desktop and Start menu. To configure connection settings for Citrix VDI-in-a-Box, you can choose Web Logon or XenDesktop connection type. Connection Type: Web Logon To quickly configure ICA connection settings for the connection type of Web Logon, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.

68 58 Configuring Client Settings Configuring Service Access Settings If you haven t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4. On General sub-tab, leave the connection type as Web Logon as default, and then type in the desired session name and the IP address / URL / FQDN of the server where the Citrix Web Interface is hosted under the Server Settings section. The applicable or best suitable information type of the server side may vary with your Citrix environment. Consult your IT administrator for more information. 5. Click Save to add this ICA connection entry. The access shortcuts are automatically created on the desktop and Start menu. Depending on your plan of service delivery and the configuration of your server(s), you may need to configure other advanced ICA connection settings for service access. For more information on other available settings, please refer to section Configuring Advanced ICA Connection Settings on page 70.

69 Configuring Client Settings Configuring Service Access Settings 59 Connection Type: XenDesktop To quickly configure ICA connection settings for the connection type of XenDesktop, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area. If you haven t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4. On General sub-tab, click the Connection Type drop-down menu to select XenDesktop.

70 60 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the XenDesktop server, user credentials, the domain of the server, and then click the Search icon to discover available desktop groups. The applicable or best suitable information type of the server side may vary with your Citrix environment. Consult your IT administrator for more information. The Search icon works only when required data (fields marked with a red asterisk) have been provided. 6. Upon completion, the Search Dialog window appears for you to select the desktop group. Click the drop-down menu to select the desired desktop group, and then click Select to confirm. 7. The selected desktop group name automatically appears in the Desktop Group field. 8. Click Save to confirm. The access shortcuts are automatically created on the desktop and Start menu. Depending on your plan of service delivery and the configuration of your server(s), you may need to configure other advanced ICA connection settings for service access. For more information on other available settings, please refer to section Configuring Advanced ICA Connection Settings on page 70.

71 Configuring Client Settings Configuring Service Access Settings 61 Connection Type: XenApp To quickly configure ICA connection settings for the connection type of XenApp, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area. If you haven t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4. On General sub-tab, click the Connection Type drop-down menu to select XenApp.

72 62 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the XenApp server, user credentials, the domain of the server, and then click the Search icon to discover available applications. The applicable or best suitable information type of the server side may vary with your Citrix environment. Consult your IT administrator for more information. The Search icon works only when required data (fields marked with a red asterisk) have been provided. If your XenApp server doesn t belong to any domain, just type its computer name in the Domain field. 6. Upon completion, the Search Dialog window appears for you to select the application. Click the drop-down menu to select the desired application, and then click Select to confirm. 7. The selected application name automatically appears in the Application Name field. 8. Click Save to confirm. The customized access shortcut is automatically created on the desktop. Depending on your plan of service delivery and the configuration of your server(s), you may need to configure other advanced ICA connection settings for service access. For more information on other available settings, please refer to section Configuring Advanced ICA Connection Settings on page 70.

73 Configuring Client Settings Configuring Service Access Settings 63 Connection Type: Server Connection To quickly configure ICA connection settings for the connection type of Server Connection, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area. If you haven t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4. On General sub-tab, click the Connection Type drop-down menu to select Server Connection.

74 64 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server, user credentials, and the domain of the server. The applicable or best suitable information type of the server side may vary with your Citrix environment. Consult your IT administrator for more information. Only connections to XenApp servers are supported by this connection type. 6. Click Save to confirm. The access shortcuts are automatically created on the desktop and Start menu. Depending on your plan of service delivery and the configuration of your server(s), you may need to configure other advanced ICA connection settings for service access. For more information on other available settings, please refer to section Configuring Advanced ICA Connection Settings on page Accessing Citrix Services For Connection Types of XenDesktop, XenApp, and Server Connection To access Citrix services, please do the following: 1. Double click the created (customized) shortcut on the desktop.

75 Configuring Client Settings Configuring Service Access Settings 65 You can also access Citrix services through the standard desktop shortcut Receiver. For detailed instructions on how to access services via the standard desktop shortcut, please refer to section 3.2 Accessing Citrix Services on page The desired application, content, or desktop is displayed on the screen. For Connection Types of Web Logon To access Citrix services, please do the following: 1. Double click the created (customized) shortcut on the desktop. You can also access Citrix services through the standard desktop shortcut Receiver. For detailed instructions on how to access services via the standard desktop shortcut, please refer to section 3.2 Accessing Citrix Services on page The Web browser is launched with the Citrix Logon screen. Logon Screen Example: XenApp 6.0 Fundamentals

76 66 Configuring Client Settings Configuring Service Access Settings Logon Screen Example: XenApp 6.5 Platinum Logon Screen Example: XenDesktop 5.6 Platinum

77 Configuring Client Settings Configuring Service Access Settings 67 You may need to allow the Add-on from Citrix to access Citrix services. To allow the Add-on, please do the following: 1. Click the pop-up Information bar on the top of the browser page when accessing Citrix services through the Web browser. A pop-up menu appears. 2. Click Run Add-on, and then follow the on-screen instructions to complete the task. 3. Type in the required credentials and domain name, and then click Log On. If your service-hosted server doesn t belong to any domain, type in the server name instead if required. 4. Click to select desired application, content, or desktop. Screen for On-Demand Applications: XenApp 6.0 Fundamentals

78 68 Configuring Client Settings Configuring Service Access Settings Screen for On-Demand Applications: XenApp 6.5 Platinum Screen for On-Demand Desktops: XenDesktop 5.6 Platinum 5. The selected application, content, or desktop will be displayed on the screen.

79 Configuring Client Settings Configuring Service Access Settings 69 An Example of Displayed Desktop through XenDesktop 5.6 Platinum Windows 7 Ultimate

80 70 Configuring Client Settings Configuring Service Access Settings Configuring Advanced ICA Connection Settings The table below provides a description of each setting item for ICA connections. Please refer to this table to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. Please note that available settings vary depending on the selected connection type. Settings for the Connection Type of Web Logon For descriptions of available settings for the connection type of XenDesktop, please refer to Settings for the Connection Type of XenDesktop on page 72. For descriptions of available settings for the connection type of XenApp, please refer to Settings for the Connection Type of XenApp on page 75. For descriptions of settings for the connection type of Server Connection, please refer to Settings for the Connection Type of Server Connection on page 78. General Sub-tab Server Settings Session Name Item Type in the name for Citrix ICA sessions. This table only provides descriptions for available settings when Web Logon is selected. Four connection types are available: Connection Type Option Web Logon XenDesktop XenApp Server Connection Provides application, desktop, and content access services through the interface of a Web browser (Internet Explorer). Provides desktop delivery services. Provides application delivery services. Provides full server access services for administrators (XenApp servers only). : When Web Logon is selected, your t170 will use a Web browser for service access. The Internet Explorer is always used no matter if you have installed other browsers and which browser you have set as default. For more details, please refer to section Accessing Citrix Services on page 64. Sever Address Type in the IP address / URL / FQDN of the server where the Citrix Web Interface is hosted.

81 Configuring Client Settings Configuring Service Access Settings 71 Common Settings Item Autostart When Startup Select whether to open a Citrix ICA session automatically or not when your t170 is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown. Option Do nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a Citrix ICA session again. Restarts your thin client. Turns off your thin client. Application Sub-tab Web Settings Item Click the drop-down menu to select the desired browser window mode. Two options are available: Full Screen and Normal Mode. Mode Setting Option Full Screen Normal Mode The browser is opened in the Full Screen mode. The browser is opened in the Normal mode. : This setting item is available only when Web Logon is selected in the Connection Type field. This type of connection allows you to access services through the interface of the Web browser. : The used Web browser for service access is always the Internet Explorer, no matter which browser you set as the default.

82 72 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenDesktop For descriptions of available settings for the connection type of Web Logon, please refer to Settings for the Connection Type of Web Logon on page 70. For descriptions of available settings for the connection type of XenApp, please refer to Settings for the Connection Type of XenApp on page 75. For descriptions of settings for the connection type of Server Connection, please refer to Settings for the Connection Type of Server Connection on page 78. General Sub-tab Server Settings Session Name Item Type in the name for Citrix ICA sessions. This table only provides descriptions for available settings when XenDesktop is selected. Four connection types are available: Connection Type Option Web Logon XenDesktop XenApp Server Connection Provides application, desktop, and content access services through the interface of a Web browser (Internet Explorer). Provides desktop delivery services. Provides application delivery services. Provides full server access services for administrators (XenApp servers only). Sever Address Username Password Domain Type in the IP address / FQDN of the XenDesktop server. Type in the user/account name used for authentication. Type in the password of the user account used for authentication. Type in the domain of the server. Type in the desktop group. Desktop Group : You can use the Search icon in front of the field to discover available desktop groups. For detailed instructions, please refer to Connection Type: XenDesktop on page 59.

83 Configuring Client Settings Configuring Service Access Settings 73 Common Settings Item Autostart When Startup Select whether to open a Citrix ICA session automatically or not when your t170 is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown. Option Do nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a Citrix ICA session again. Restarts your thin client. Turns off your thin client. Application Sub-tab Window Settings Item Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: No preference, Better Speed (16-bit), and Better Appearance (32-bit). Requested Color Quality Option No preference Better Speed (16-bit) Better Appearance (32-bit) No preference for a specific color quality. The 16-bit color quality is used for better display speed. The 32-bit color quality is used for better desktop appearance. Click the drop-down menu to select the desired window size of a Citrix ICA session. Eight options are available: Default, Seamless, Full Screen, 640 x 480, 800 x 600, 1024 x 768, 1280 x 1024, and 1600 x : When the XenDesktop toolbar is enabled on the server side, you may not be able to change the window size. Window Size : For more information about how to disable the XenDesktop toolbar, please visit Citrix websites at support.citrix.com or for online help. : In case that you don t want to disable the toolbar, you can use the toolbar or your mouse to resize the launched window if needed.

84 74 Configuring Client Settings Configuring Service Access Settings Device Mapping Item Mapping Local Drive Click the drop-down menu to enable/disable the mapping of the local drive(s) in a Citrix ICA session. If Yes is selected, the locally attached drive(s) will become available in launched Citrix ICA sessions. Mapping Local Serial Ports Click the drop-down menu to enable/disable the mapping of the local serial device(s) in a Citrix ICA session. If Yes is selected, the locally attached serial device(s) will become available in launched Citrix ICA sessions. Mapping local Printers Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available in launched Citrix ICA sessions. Connection Settings Item Network Protocol Click the drop-down menu to select the protocol(s) used for connection. Three options are available: TCP/IP, TCP/IP + HTTP server location, and SSL/TLS + HTTPS server location. Click the drop-down menu to disable audio playback or choose the desired sound quality in a Citrix ICA session. Click the drop-down menu to disable audio playback or to configure the quality setting for audio playback in a Citrix ICA session. Four options are available: High - high definition audio, Medium - optimized for speech, Low - for low-speed connections, and Off. Audio Quality Option High - high definition audio Medium - optimized for speech Low - for low-speed connections Off Allows endpoint devices to play a sound file at its native data transfer rate. This is recommended for connections where bandwidth is plentiful and sound quality is important. Compresses any sounds sent to endpoint devices to a maximum of 64Kbps, resulting in a moderate decrease in the quality of the sound. This option is suitable for speeches and recommended for most LANbased connections. Compresses any sounds sent to endpoint devices to a maximum of 16Kbps, resulting in a significant decrease in the quality of the sound. This option is suitable for low-bandwidth connections, allowing reasonable audio performance during a low-speed connection. Disables audio playback in opened ICA sessions. Encryption Click the drop-down menu to select the desired encryption method. Five options are available: Basic, RC5 128 bit (login only), RC5 40 bit, RC5 56 bit, RC5 128 bit. Apply Windows key combinations Click the drop-down menu to select where to apply Windows key combinations. Three options are available: On the local desktop, On the remote desktop, In full screen desktops only.

85 Configuring Client Settings Configuring Service Access Settings 75 Settings for the Connection Type of XenApp For descriptions of available settings for the connection type of Web Logon, please refer to Settings for the Connection Type of Web Logon on page 70. For descriptions of available settings for the connection type of XenDesktop, please refer to Settings for the Connection Type of XenDesktop on page 72. For descriptions of settings for the connection type of Server Connection, please refer to Settings for the Connection Type of Server Connection on page 78. General Sub-tab Server Settings Session Name Item Type in the name for Citrix ICA sessions. This table only provides descriptions for available settings when XenApp is selected. Four connection types are available: Connection Type Option Web Logon XenDesktop XenApp Server Connection Provides application, desktop, and content access services through the interface of a Web browser (Internet Explorer). Provides desktop delivery services. Provides application delivery services. Provides full server access services for administrators (XenApp servers only). Sever Address Username Password Type in the IP address / FQDN of the XenApp server. Type in the user/account name used for authentication. Type in the password of the user account used for authentication. Type in the domain of the server. Domain : Type in the full computer/server name if your XenApp server doesn t belong to any domain. Type in the application name. Application Name : You can use the Search icon in front of the field to discover available applications. For detailed instructions, please refer to Connection Type: XenApp on page 61.

86 76 Configuring Client Settings Configuring Service Access Settings Common Settings Item Autostart When Startup Select whether to open a Citrix ICA session automatically or not when your t170 is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown. Option Do nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a Citrix ICA session again. Restarts your thin client. Turns off your thin client. Application Sub-tab Window Settings Item Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: No preference, Better Speed (16-bit), and Better Appearance (32-bit). Requested Color Quality Option No preference Better Speed (16-bit) Better Appearance (32-bit) No preference for a specific color quality. The 16-bit color quality is used for better display speed. The 32-bit color quality is used for better desktop appearance. Window Size Click the drop-down menu to select the desired window size of a Citrix ICA session. Eight options are available: Default, Seamless, Full Screen, 640 x 480, 800 x 600, 1024 x 768, 1280 x 1024, and 1600 x Device Mapping Item Mapping Local Drive Click the drop-down menu to enable/disable the mapping of the local drive(s) in a Citrix ICA session. If Yes is selected, the locally attached drive(s) will become available in launched Citrix ICA sessions through this connection. Mapping Local Serial Ports Click the drop-down menu to enable/disable the mapping of the local serial device(s) in a Citrix ICA session. If Yes is selected, the locally attached serial device(s) will become available in launched Citrix ICA sessions. Mapping local Printers Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available in launched Citrix ICA sessions through this connection.

87 Configuring Client Settings Configuring Service Access Settings 77 Connection Settings Item Network Protocol Click the drop-down menu to select the protocol(s) used for connection. Three options are available: TCP/IP, TCP/IP + HTTP server location, and SSL/TLS + HTTPS server location. Click the drop-down menu to disable audio playback or choose the desired sound quality in a Citrix ICA session. Click the drop-down menu to disable audio playback or to configure the quality setting for audio playback in a Citrix ICA session. Four options are available: High - high definition audio, Medium - optimized for speech, Low - for low-speed connections, and Off. Audio Quality Option High - high definition audio Medium - optimized for speech Low - for low-speed connections Off Allows endpoint devices to play a sound file at its native data transfer rate. This is recommended for connections where bandwidth is plentiful and sound quality is important. Compresses any sounds sent to endpoint devices to a maximum of 64Kbps, resulting in a moderate decrease in the quality of the sound. This option is suitable for speeches and recommended for most LANbased connections. Compresses any sounds sent to endpoint devices to a maximum of 16Kbps, resulting in a significant decrease in the quality of the sound. This option is suitable for low-bandwidth connections, allowing reasonable audio performance during a low-speed connection. Disables audio playback in opened ICA sessions. Encryption Click the drop-down menu to select the desired encryption method. Five options are available: Basic, RC5 128 bit (login only), RC5 40 bit, RC5 56 bit, RC5 128 bit. Apply Windows key combinations Click the drop-down menu to select where to apply Windows key combinations. Three options are available: On the local desktop, On the remote desktop, In full screen desktops only.

88 78 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Server Connection For descriptions of available settings for the connection type of Web Logon, please refer to Settings for the Connection Type of Web Logon on page 70. For descriptions of available settings for the connection type of XenDesktop, please refer to Settings for the Connection Type of XenDesktop on page 72. For descriptions of settings for the connection type of XenApp, please refer to Settings for the Connection Type of XenApp on page 75. General Sub-tab Server Settings Session Name Item Type in the name for Citrix ICA sessions. This table only provides descriptions for available settings when Server Connection is selected. Four connection types are available: Connection Type Option Web Logon XenDesktop XenApp Server Connection Provides application, desktop, and content access services through the interface of a Web browser (Internet Explorer). Provides desktop delivery services. Provides application delivery services. Provides full server access services for administrators (XenApp servers only). Type in the IP address / URL / FQDN of the XenApp server. Sever Address : Server Connection only supports connections to XenApp servers. Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Type in the domain of the server. Domain : Type in the full computer/server name if the server doesn t belong to any domain.

89 Configuring Client Settings Configuring Service Access Settings 79 Common Settings Item Autostart When Startup Select whether to open a Citrix ICA session automatically or not when your t170 is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown. Option Do nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a Citrix ICA session again. Restarts your thin client. Turns off your thin client. Application Sub-tab Window Settings Item Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: No preference, Better Speed (16-bit), and Better Appearance (32-bit). Requested Color Quality Option No preference Better Speed (16-bit) Better Appearance (32-bit) No preference in a specific color quality. The 16-bit color quality is used for better display speed. The 32-bit color quality is used for better desktop appearance. Window Size Click the drop-down menu to select the desired window size of a Citrix ICA session. Eight options are available: Default, Seamless, Full Screen, 640 x 480, 800 x 600, 1024 x 768, 1280 x 1024, and 1600 x Device Mapping Item Mapping Local Drive Click the drop-down menu to enable/disable the mapping of the local drive(s) in a Citrix ICA session. If Yes is selected, the locally attached drive(s) will become available in launched Citrix ICA sessions through this connection. Mapping Local Serial Ports Click the drop-down menu to enable/disable the mapping of the local serial device(s) in a Citrix ICA session. If Yes is selected, the locally attached serial device(s) will become available in launched Citrix ICA sessions. Mapping local Printers Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available in launched Citrix ICA sessions through this connection.

90 80 Configuring Client Settings Configuring Service Access Settings Connection Settings Item Network Protocol Click the drop-down menu to select the protocol(s) used for connection. Three options are available: TCP/IP, TCP/IP + HTTP server location, and SSL/TLS + HTTPS server location. Click the drop-down menu to disable audio playback or choose the desired sound quality in a Citrix ICA session. Click the drop-down menu to disable audio playback or to configure the quality setting for audio playback in a Citrix ICA session. Four options are available: High - high definition audio, Medium - optimized for speech, Low - for low-speed connections, and Off. Audio Quality Option High - high definition audio Medium - optimized for speech Low - for low-speed connections Off Allows endpoint devices to play a sound file at its native data transfer rate. This is recommended for connections where bandwidth is plentiful and sound quality is important. Compresses any sounds sent to endpoint devices to a maximum of 64Kbps, resulting in a moderate decrease in the quality of the sound. This option is suitable for speeches and recommended for most LANbased connections. Compresses any sounds sent to endpoint devices to a maximum of 16Kbps, resulting in a significant decrease in the quality of the sound. This option is suitable for low-bandwidth connections, allowing reasonable audio performance during a low-speed connection. Disables audio playback in opened ICA sessions. Encryption Click the drop-down menu to select the desired encryption method. Five options are available: Basic, RC5 128 bit (login only), RC5 40 bit, RC5 56 bit, RC5 128 bit. Apply Windows key combinations Click the drop-down menu to select where to apply Windows key combinations. Three options are available: On the local desktop, On the remote desktop, In full screen desktops only.

91 Configuring Client Settings Configuring Service Access Settings Configuring VMware View Connection Settings The VMware View setting enables you to configure View connection settings for VMware View or Horizon View desktop services and create shortcuts on the desktop and Start menu for service access. You can access on-demand desktop services for work simply through these shortcuts. For more information on VMware desktop virtualization solutions, please visit VMware website at You can also access VMware View or Horizon View services through the standard desktop shortcut VMware Horizon View Client. For detailed instructions on how to access services via the standard desktop shortcut, please refer to chapter 3 Getting Started on page 17 or the Quick Start Guide for t170. The following sections will guide you through the steps of creating your own service access shortcuts on the desktop. To quickly configure VMware View connection settings, please do the following: 1. On Atrust Client Setup, click Applications > VMware View. 2. The View Connection list appears in the Configuration area.

92 82 Configuring Client Settings Configuring Service Access Settings If you haven t create any entry, the View Connection list will be empty. 3. Click Add on the top of the View Connection list to add a new entry of View connection. 4. Type in the desired session name, and then click Save to confirm. This is the only required field for the creation of a service access shortcut on the desktop. Other data can be provided during the period of service access. Depending on your needs, you might choose to type in more other data. 5. The new entry is added to the View Connection list and the access shortcuts are automatically created on the desktop and Start menu.

93 Configuring Client Settings Configuring Service Access Settings Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, please do the following: 1. Double click the created (customized) access shortcut on the desktop. 2. Type in the computer name or IP address of the View Connection Server, and then click Connect. 3. A window may appear with a certificate message about the server. Consult your IT administrator for details and ensure that the connection is secure first. To bypass, click Continue. 4. A window may appear with a custom message for users. Click OK to continue. 5. Enter your credentials, and then click Login.

94 84 Configuring Client Settings Configuring Service Access Settings 6. A window appears with available desktops for the provided credentials. 7. Click the desired desktop, and then click the Display drop-down menu to select the desired display size. Five options are available: Full Screen, Multimonitor, Window - Large, Window - Small, and Custom. 8. Click Connect to launch the service. Desktop Example: Windows 7 in Small Display Size

95 Configuring Client Settings Configuring Service Access Settings Configuring Advanced View Connection Settings The table below provides a description of each setting item for View connections. Please refer to this table to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. General Sub-tab Server Settings Session Name Item Type in the name for VMware View or Horizon View sessions. Type in the computer name or IP address of the View Connection Server. Connection Server : For more information on View Connection Sever, please visit VMware website at Port Type in the port number used to communicate with the View Connection Server. To use the default value, simply leave it blank. Use secure connection (SSL) Check/Uncheck to enable/disable secure connection. Login Settings Item Log in as current user Check to log in to VMware View or Horizon View services with the current user credentials. When checked, the User Name, Password, and Domain Name fields will be grayed out. User Name Type in the user name for authentication. Password Type in the password for authentication. Domain Name Type in the domain name of the View Connection Sever. Type in the desktop name. Or, leave it blank for users to select one. Desktop Name : If Manual is selected for the Display Protocol field below, this field will be grayed out. Click the drop-down menu to select the display protocol. Three options are available: Manual, Microsoft RDP, and PCoIP. Display Protocol Option Manual Microsoft RDP PCoIP Manually select the desired display protocol. Use Microsoft RDP as the display protocol. Use VMware PCoIP as the display protocol.

96 86 Configuring Client Settings Configuring Service Access Settings Common Settings Item Autostart When Startup Select whether to open a VMware View or Horizon View session automatically or not when your t170 is started up. On Application Exit Select what to do when a VMware View or Horizon View session is ended. Four options are available: Do Nothing, Restart Application, Reboot, and Shutdown. Option Do Nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a View or Horizon View session again. Restarts your thin client. Turns off your thin client. Application Sub-tab Window Settings Item Click the drop-down menu to select the desired display size of a View desktop. Five options are available: Full Screen, Multi Monitor, Large Window, and Small Window. Display Option Full Screen Multi Monitor Large Window Small Window Opens the selected View desktop in full screen. Opens the selected View desktop in multiple displays. Opens the selected View desktop in a large window. Opens the selected View desktop in a small window.

97 Configuring Client Settings Configuring Service Access Settings Configuring Web Browser Settings The Web Browser setting item allows you to configure browser session settings and create shortcuts on the desktop or Start menu for browser sessions. Configuring General Browser Session Settings To configure general browser session settings, please do the following: 1. On Atrust Client Setup, click Applications > Web Browser > Global Setting. 2. Refer to the table below to set up home page, proxy, and automatic configuration settings, and then click Save to apply. Basic Settings Item Home Page Type in the URL of a Web page for quick access via the Home button. Proxy Settings Item Use a proxy server for your LAN Check to use a proxy server in your local area network. HTTP Proxy Server Type in the IP address of the proxy server. HTTP Proxy Port Type in the communication port of the proxy server. No Proxy For Type in the IP address(es) to bypass the proxy server.

98 88 Configuring Client Settings Configuring Service Access Settings Automatic Configuration Item Automatically detect settings Check to automatically detect browser settings. Use automatic configuration script Check to allow automatic configuration and indicate the IP address where a configuration file is located. Address Type in the IP address when Use automatic configuration script is selected. Configuring Specific Browser Session Settings To configure specific browser session settings and create shortcuts on the desktop and Start menu, please do the following: TIP You can use this feature to create a desktop shortcut for a specific web page, for example, your intranet home page. 1. On Atrust Client Setup, click Applications > Web Browser. 2. The Browser Session list appears in the Configuration area. If you haven t create any entry, the Browser Session list will be empty.

99 Configuring Client Settings Configuring Service Access Settings Click Add on the top of the Browser Session list. 4. On General sub-tab, type in the desired session name, the URL of the initial web page, and select other settings if needed (refer to the table below for descriptions). Common Settings Item Autostart When Startup Select whether to open a browser session automatically or not when your t170 is started up. On Application Exit Select what to do when a browser session is ended. Four options are available: Do Nothing, Restart Application, Reboot, and Shutdown. Option Do Nothing Restart Application Reboot Shutdown Returns to the Windows Embedded desktop. Opens a browser session again. Restarts your thin client. Turns off your thin client. 5. Click Save to confirm. The access shortcuts are created automatically on the desktop and Start menu.

100 90 Configuring Client Settings

101 Appendices This chapter provides instructions for the maintenance of your t170 thin clients. A.1 Resetting Your t170 to the Unmanaged State How to reset your t170 to the unmanaged state 93 A.2 Restoring Your Operating System How to restore the operating system for your t170 94

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103 93 A.1 Resetting Your t170 to the Unmanaged State Your t170 can be managed by the Atrust Device Manager console, a tool developed by Atrust for remote and mass client management. To release a managed t170 from the management of Atrust Device Manager, you can perform Release from management locally through Atrust Thin Client Menu. You can also release a managed t170 remotely from Atrust Device Manager. For details, please refer to the User s Manual for Atrust Device Manager. To locally release your t170 from the management of Atrust Device Manager, please do the following: 1. Restart your t During the POST (Power-On Self-Test) period, press Esc on the keyboard to enter Atrust Thin Client Menu. Atrust Thin Client Menu Normal Mode Release from management Firmware update Reboot Shutdown Five options are available on Atrust Thin Client Menu: Normal Mode, Release from management, Firmware update, Reboot, and Shutdown. See the table below for the description of each option: Menu Option Normal Mode Release from management Powers up your t170 as the normal startup procedure. Resets your t170 to the unmanaged state. Firmware update Updates firmware for your t170. Reboot Restarts your t170. Shutdown Powers off your t Use arrow keys to select Release from management, and then press Enter to continue. 4. A message appears prompting you for confirmation. Type y to confirm. 5. Upon completion, press Enter to restart.

104 94 A.2 Restoring Your Operating System The Recovery CD / DVD for Atrust t170 enables you to restore your operating system to the factory default state. Contact our technical support via [email protected] to get instructions on how to get or make a Recovery CD / DVD. To restore your operating system through the Recovery DVD, please do the following: WARNING Restoring your system will overwrite all of the data in your system. Ensure that you ve backed up important data before proceeding. 1. Attach a DVD drive to Atrust t Boot or Reboot your Atrust t Upon starting up, press F7 to enter the Boot Device menu. 4. Insert the Recovery DVD. 5. On the Boot Device menu, select to boot from the optical disc drive and then press Enter to continue. 6. The Atrust Recovery System screen appears. 7. Press Enter to continue.

105 95 8. A screen appears prompting you to select the source of recovery. 9. Select CD/DVD and then click Next to continue. 10. A screen appears prompting your to select the language of the user interface for your Atrust t170. Four language are available: English, Simplified Chinese, Traditional Chinese, and Japanese. Press Next to continue. The available UI languages may vary with the firmware version of your t170.

106 The system recovery starts. 12. After completion, remove the Recovery DVD and then click Finish to restart your system.

107 Specifications 97 Specifications Atrust t170 thin client Processor Chipset Graphics Memory Solid-State Drive Intel Atom N2800 dual-core 1.86 GHz Intel NM10 Integrated in the CPU 2 GB 4 GB Resolutions Up to 1920 x 1200 I/O interfaces Communications Front: 2 x USB x Microphone 1 x Headphone 10/100/1000Mb Ethernet Wi-Fi b/g/n (optional) Power Operating system Windows Embedded Standard 7 Supported Protocols Management Security Kensington security slot Mount / Stand Dimensions (W)39.5 x (H)143 x (D)103 mm Weight Rear: 2 x USB x RJ-45 1 x DVI-D Input/Output: Vac, 1A, Hz / DC +12Vdc, 3A Microsoft RDP with RemoteFX / Citrix ICA with HDX / VMware PCoIP Atrust Client Setup / Atrust Device Manager VESA mount kit / Stand, (W)68 x (H)10 x (D)111 mm 436 g, including the dual-purpose stand / VESA mount kit Environment Operating Temperature: 0 C ~ 35 C Non-operating Temperature: -30 C ~ 35 C Operating Humidity (Rh): 10% ~ 90% (non-condensing) Non-operating Humidity (Rh): 5% ~ 95% 1 x VGA 1 x DC IN

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